Angorascom, a subsidiary of renowned Orascom Investment Holding, is launching the newest mobile
operator in Angola using state of the art technology in mobile communications. We are seeking highly
motivated professionals eager to pursue a career in this competitive and ever evolving
Telecommunication industry.
COMMERCIAL
PR & Communication Manager Ref. CO1
Responsible for the management and enhancement of the PR & Communication strategy and the visual
identity of the company. Coordination and management of media relations, community affairs, events
planning and sponsorships.
QUALIFICATIONS AND EXPERIENCE:
University degree in related field (MBA is a must)
5-7 years of experience in the same field
Marketing Supervisor Ref. CO2
Develop marketing strategies for products & implement marketing goals to ensure market share &
profitability. Maintain close contact with & understands customers’ needs. Prepare business forecasts,
plans & commercial proposals for products.
QUALIFICATIONS AND EXPERIENCE:
University degree in related field
3-5 years of experience in the same field
PR & Communication Specialist Ref. CO3
Responsible for support the sales and marketing departments in campaigning new launched products.
Media relations with journalists local and international, through press conferences, press releases,
interviews…etc. Prepare and handle company strategic advertising - campaigns.
QUALIFICATIONS AND EXPERIENCE:
University degree in related field
1-3 years of experience in the same field
Sales Support Manager Ref. CO4
Manage after sales support and develop strategic plans. Ensure that products and services are available
at all sales channels which include proper distribution, storage, cash control, cash reports, refunds,
checks and cash change.
QUALIFICATIONS AND EXPERIENCE:
University degree in related field (MBA is a must)
5-7 years of experience in the telecommunication field
Distribution Manager Ref. CO5
Responsible for developing and executing sales plans and programs, both short and long range, to ensure
the profit growth and expansion of company products. Manage the distribution channel which.
Continuously evaluate effectiveness of sales force in meeting customer demands and expectations.
QUALIFICATIONS AND EXPERIENCE:
University degree in related field (MBA is a must)
5-7 years of experience in the telecommunication field
Distribution Supervisor Ref. CO6
Responsible for assigned dealers’ sales quota as assigned by the company. Expand dealers’ base in all
geographical areas. Monitor and prepare dealers offers.
QUALIFICATIONS AND EXPERIENCE:
University degree in related field
3-5 years of experience in the telecommunication field
Corporate Sales Supervisor Ref.CO7
Manage creation and implementation of Corporate Services plans, programs, procedures, and budgets.
Participate in developing corporate division’s main objectives, plan and budget.
QUALIFICATIONS AND EXPERIENCE:
University degree in related field
3-5 years of experience in the telecommunication field
Sales Support Supervisor Ref. CO8
Ensure that proper products and services are standardized in all sales shops. Ensure proper product
display. Ensure availability of proper marketing POS items in the shops and sales schemes.
QUALIFICATIONS AND EXPERIENCE:
University degree in related field
3-5 years of experience in the telecommunication field
Sales Coordinator Ref. CO9
Managing correspondence and communications with the direct sales channels. Answer and follow up
telephone inquiries received by sales [Link] up and resolve customer’s inquiries and
complaints.
QUALIFICATIONS AND EXPERIENCE:
University degree in related field
1-2 years of experience in the same field
CUSTOMER OPERATIONS
Customer Support Manager Ref. OP1
Responsible for planning, organizing, and coordinating customer service department activities. Manage
the implementation of processes and procedures of customer services. Make occasional / random/
periodic courtesy calls to existing corporate customers to ensure satisfaction with services provided.
QUALIFICATIONS AND EXPERIENCE:
University degree in related field (MBA is a must)
5-7 years of experience in customers operations field in the telecommunication industry
Call Centre Supervisor Ref. OP2
Responsible for setting an overall plan for the call centre operations. Monitoring reasons for calls and
identifying subscribers needs to improve service standards. Identify and Plan training requirements for
call centre staff.
QUALIFICATIONS AND EXPERIENCE:
University degree in related field
3-5 years of experience in Customers Operations field in the telecommunication industry
Activation Supervisor Ref. OP3
Responsible for implementing the strategies, policies and procedures for activation of services.
QUALIFICATIONS AND EXPERIENCE:
University degree in related field
3-5 years of experience in Customers Operations field in the telecommunication
Customer Service Representative Ref. OP4
Receives calls from customers to answer their queries, solve their problems and provide solutions.
Document cases that need follow up and transfer them to entitled personnel.
QUALIFICATIONS AND EXPERIENCE:
University degree in related field
1-3 years of experience in Customers Operations field
Trainer Ref. OP5
Responsible for the assimilation of new projects and ideas to the entire customer service staff. Conducts
periodic updates on new/old processes and procedures to ensure the service level is up to the standard
required by the company.
QUALIFICATIONS AND EXPERIENCE:
University degree in related field
3-5 years of experience in field of Training/Telecommunications
Reporting (Info) Analysis Ref. OP6
Responsible for the compilation of periodic reports from customer service with the development of the
proper tools for their analysis both internally and externally. Periodic report will be basis for control and
development of customer service.
QUALIFICATIONS AND EXPERIENCE:
University degree in related field
3-5 years of experience in field of Data Analysis/Research/Telecommunications
ACCOUNTING & FINANCE
Accounting Manager Ref. AF1
Responsible for managing accounting staff and company’s accounting practices. Review and approval of
month end statements. Preparation of monthly management reports. Approving the addition and
changes to the chart of accounts.
QUALIFICATIONS AND EXPERIENCE:
CMA qualified or Masters in Accounting/Finance
Minimum 7-10 years of experience
Accounting Supervisor Ref. AF2
Responsible for Preparation of month end financial statements. Preparation of month end files i.e.
consolidation of unit’s month end reconciliation’s.
QUALIFICATIONS AND EXPERIENCE:
Bachelor Degree in Accounting/Finance
Minimum 4-7 years of experience
Tax Supervisor Ref. AF3
Follow up and control on all sales and income tax issues. Preparation of employee’s income tax and
social tax payment.
QUALIFICATIONS AND EXPERIENCE:
Bachelor Degree in Accounting/Finance
Minimum 4-7 years of experience in taxation or corporate tax offices
Revenue Assurance Supervisor Ref. AF4
Responsible for assuring revenue recognition cycles, and ensuring high level of accuracy and customer
satisfaction. Revenue Integrity Testing. Revenue System reconciliation & Leakage management.
QUALIFICATIONS AND EXPERIENCE:
Bachelor Degree in Accounting/Finance
Minimum 4-7 years of experience in the telecommunication field
Accountant: Ref. AF5
Responsible for controlling the different accounts. Preparation of month end reconciliation. Processing of
vendors invoices, credit notes and payments. Processing of all assets additions, disposals, depreciation,
amortization, and disposals.
QUALIFICATIONS AND EXPERIENCE:
Bachelor Degree in Accounting/Finance
2-4 years of experience in any of the following fields is a must: Accounts payable, receivables, cash
management, budgeting & planning & taxation
Budget Analyst: Ref. AF6
Responsible for developing & implementing techniques for financial planning & budgeting purpose. Share
in the preparation of the annual budget & periodic forecast. Control, report & analyze the company budget
& actual performance.
QUALIFICATIONS AND EXPERIENCE:
Bachelor Degree /CMA, CFA, CPA qualified is a plus
3-5 years of experience in budgeting
Proficient knowledge of financial modules
Procurement Specialist: Ref. AF7
Responsible for establishing written procedures which involve: tendering, materials acceptance, inventory
management and disposal of materials. Secure all logistics required to ensure smooth flow of equipment
/ services in an efficient manner. Ensure that all company’s fixed assets are covered with a proper
insurance policy that covers respective risks.
QUALIFICATIONS AND EXPERIENCE:
Bachelor Degree
Minimum 4-7 years in the telecommunication field
IT & Billing
IT Operations Manager Ref. IT1
Responsible for 24 hours data centre operations, application servers’ administration and database
administration. Liaison with IT equipment vendors.
QUALIFICATIONS AND EXPERIENCE:
BSC/MSC in electrical / computer / communication engineering
7+ years of experience in UNIX and Oracle administration and line management in a data centre
environment
Project Manager Ref. IT2
Analyse business requirements, design and implement solutions, liaise with application vendors and
manage project teams and lifecycles.
QUALIFICATIONS AND EXPERIENCE:
BSC/MSC in computer engineering / computer science
5+ years of experience in one or more of the following areas: Billing and other OSS, CRM, ERP, web
technologies, data-warehousing and decision support systems
System Engineer Ref. IT3
Design network layouts, administer and maintain servers and data network components. Provide second-
level support to users.
QUALIFICATIONS AND EXPERIENCE:
BSC in computer engineering / computer science
3+ years of experience in one or more of the following: UNIX servers administration, Microsoft
Windows and Microsoft Exchange servers administration, Network administration (LAN / WAN)
Voice Engineer Ref. IT4
Manage the company PABXs and other voice systems and provide technical assistance and support to
call-centre users.
QUALIFICATIONS AND EXPERIENCE:
BSC in computer engineering / computer science
3+ years of experience in managing PABXs in a call centre environment. Exposure to IVR, CTI and
other call centre applications is a plus
Application Engineer Ref. IT5
Design, develop and maintain software applications and provide support to application users.
QUALIFICATIONS AND EXPERIENCE:
BSC in computer engineering / computer science
3+ years of experience in one or more of the following areas: Billing and other OSS, CRM, ERP, web
technologies, data-warehousing and decision support systems
Database Administrator Ref. IT6
Design database layouts and administer database management systems. Provide technical support to
application developers.
QUALIFICATIONS AND EXPERIENCE:
BSC in computer engineering/computer science
3+ years of experience in database administration in Windows and UNIX environments
Helpdesk Agent Ref. IT7
Provide assistance and support to end-users. Troubleshoot software and hardware problems.
QUALIFICATIONS AND EXPERIENCE:
BSC in IT related field
1-3 years of experience in software and hardware troubleshooting and users support
Data Centre Operator Ref. IT8
Run daily batches, backups and other system administration procedures and monitor systems
performance.
QUALIFICATIONS AND EXPERIENCE:
BSC in IT related field
1-3 years of experience in UNIX shell scripting and basic system administration
Technology
BSS Field Engineer Ref. TE1
Responsible for performing O&M tasks related to BSS, Transmission and technical environment
equipment.
QUALIFICATIONS AND EXPERIENCE:
University degree in Electrical Engineering/ Electronics or Communication
1-3 years of experience in maintenance of BSS & transmission equipment
Switching Engineer Ref. TE2
Responsible for operation & maintenance of switching equipment.
QUALIFICATIONS AND EXPERIENCE:
University degree in Electrical Engineering/ Electronics or Communication.
1-3 years of experience in maintenance of switching equipment
VAS Engineer Ref. TE3
Responsible for operation & maintenance of VAS equipment.
QUALIFICATIONS AND EXPERIENCE:
University degree in Electrical Engineering/ Electronics or Communication
1-3 years of experience in maintenance of IN, SMSC, VMS equipment
Supervision Engineer Ref. TE4
Responsible for controlling the network functionality, report breakdowns, follow-up and reporting
maintenance interventions.
QUALIFICATIONS AND EXPERIENCE:
University degree in Electrical Engineering/ Electronics or Communication
1-3 years of experience in the same field
BSS OMC Engineer Ref. TE5
Responsible for Performing O&M tasks related to BSS, Transmission equipment.
QUALIFICATIONS AND EXPERIENCE:
University degree in Electrical Engineering/ Electronics or Communication
1-3 years of experience in maintenance of BSS & transmission equipment
Radio Planning Engineer Ref. TE6
Participate in network design, site surveys frequency planning, and familiar with planning and survey
tools usage.
QUALIFICATIONS AND EXPERIENCE:
University degree in Electrical Engineering/ Electronics or Communication
1-3 years of experience in the telecommunication field
Transmission Engineer: Ref. TE7
Responsible for network dimensioning & engineering.
QUALIFICATIONS AND EXPERIENCE:
University degree in Electrical Engineering/ Electronics or Communication
1-3 years of experience in the telecommunication field. Familiar with microwave equipment
BSS Engineer: Ref. TE8
Responsible for BSS architecture, engineering & configuration.
QUALIFICATIONS AND EXPERIENCE:
University degree in Electrical Engineering/ Electronics or Communication
1-3 years of experience in the telecommunication field. Familiar with all GSM networks BSS
elements
Project Control Engineer Ref. TE9
Responsible for coordinating between technical department & the other related departments. Cost
control activities. Administrating technical department database. Generating follow up reports.
QUALIFICATIONS AND EXPERIENCE:
University degree in related areas
1-3 years of experience using various computer application software especially MS Access, MS
Project & Auto Cad
Core Network IN Engineer Ref. TE10
Responsible for acceptance of IN equipments. Monitoring Core network performance & Quality using IN
statistics reports.
QUALIFICATIONS AND EXPERIENCE:
University degree in Electrical Engineering/ Electronics or Communication
3-5 years of experience in the same field
Core Network SSS Engineer Ref. TE11
Responsible for acceptance of SSS equipments. Monitoring Core network performance & Quality using
SSS statistics reports. Planning of Network expansion.
QUALIFICATIONS AND EXPERIENCE:
University degree in Electrical Engineering/ Electronics or Communication
3-5 years of experience in the same field
Core Network VAS Engineer Ref. TE12
Responsible for acceptance & dimensioning of (SMSC, VMSC) equipments. Monitoring Core network
performance & Quality using VAS statistics reports. Planning of Network expansion.
QUALIFICATIONS AND EXPERIENCE:
University degree in Electrical Engineering/ Electronics or Communication
3-5 years of experience in the same field
Documentation & Archiving Specialist Ref. TE13
Responsible for documenting subcontractors’ correspondence, drawings, expense claims…etc.
QUALIFICATIONS AND EXPERIENCE:
BA in related areas
2+ years of experience in the same field
Rollout Coordinator Ref. TE14
Responsible for interfacing with suppliers in all network rollout activities.
QUALIFICATIONS AND EXPERIENCE:
University degree in Electrical Engineering/ Electronics or Communication
2+ years of experience in the same field
Leased Line Specialist Ref. TE15
Responsible for facilitating any routing activities.
QUALIFICATIONS AND EXPERIENCE:
University degree in Electrical Engineering/ Electronics or Communication
3-5 years of experience in the same field
Site Construction Engineer Ref. TE16
Responsible for all GSM civil work activities which includes site selection & validation, site follow up &
acceptance.
QUALIFICATIONS AND EXPERIENCE:
University degree in Civil or Architecture engineering
1-2 years of experience in the same field
Site Construction Technician Ref. TE17
Responsible for the operations & maintenance of electrical connections & diesel generators in sites.
QUALIFICATIONS AND EXPERIENCE:
Diploma in related field
3+ years of experience in the same field
Negotiators Ref. TE18
Responsible for negotiating site acquisition activities.
QUALIFICATIONS AND EXPERIENCE:
University degree in related areas
3+ years of experience in the field of real estate
Electrical Connection Expert Ref. TE19
Responsible for follow up on all new electrical connections of the network.
QUALIFICATIONS AND EXPERIENCE:
University degree in related areas
3-5 years of experience in the same field
Line Of Site (LOS) Transmission Surveyors Ref. TE 20
Responsible for transmission site surveying. Validation of existing sites.
QUALIFICATIONS AND EXPERIENCE:
University degree in Electrical Engineering/ Electronics or Communication
1-3 years of experience in the same field
Human Resources & Administration
Human Resources Generalist Ref. HR1
Responsible for implementing HR strategies as directed by the company. Develop and implement a board
range of activities in the areas of recruitment, training, and compensation & benefits. Responsible for
undertaking projects relating to the formation, development and implementation of HR policies.
QUALIFICATIONS AND EXPERIENCE:
University degree (MBA is a must)
5-7 years of experience in the HR field
Training Manager Ref. HR2
Responsible for the preparation of training needs assessment for all staff, design the training toolkit,
contact and maintain good relationship with the training vendors and carry on training sessions for all
departments in accordance to the training plan.
QUALIFICATIONS AND EXPERIENCE:
University degree (MBA is a must)
5-7 years of experience in the HR field
Compensation & Benefits Manager Ref. HR3
Responsible for all the compensatory functions within the department including assisting in the
formulation of the company’s personnel policies and procedures, related to employee benefits and salary
administration.
QUALIFICATIONS AND EXPERIENCE:
University degree (MBA is a must)
5-7 years of experience in the HR field
Recruitment Manager Ref. HR4
Responsible for the preparation of the annual manpower plan according to approved budgets. Manage
the recruitment proces, manage recruitment team in order to reach the company’s future challenges
related to Human Resources policy.
QUALIFICATIONS AND EXPERIENCE:
University degree (MBA is a must)
5-7 years of experience in the HR field
Administrative Assistant Ref. AD1
Responsible for issuing all type of documents and reports. Prepare and follow up on the expenses claims
of the department. Prepare and follow up on the travel arrangements for all department employees.
Organize and update the filling system. Manage all department correspondence.
QUALIFICATIONS AND EXPERIENCE:
University degree
5-7 years of experience
Contact us
Please send a detailed CV in English
Language within 2 weeks to:
recruitangola@[Link]
Please mark the job title & Ref. in the
subject of the e-mail