Hostess/Host Resume Example
Full Name
[Street, City, State, Zip] | [Phone] [Email Address]
HOSTESS
Summary
Five year record of commitment and dedication to providing outstanding client hosting services to firm’s clientele.
Perfected the following skills:
Pleasant appearance – Neat, clean and non-offensive wardrobe
Communication and customer-handling skills.
Ability to lead/guide – Enthusiastic and friendly with co-workers and clients.
■ Objective Statement – Pursue a position of Host/Hostess in which customer service orientation and
interpersonal skills, along with professional attitude towards clients, is valued and appreciated. Performing my role
with full dedication, integrity and care to make a significant contribution to the image and profits of the hospitality
organization.
Employment
Hostess Restaurants Gim-Tak Miami, FL 2008 – Present
■ Main Contributions:
Received and welcomed the guests with due attention; greeted them with a smile.
Provided highest quality of service to the customers by making seating arrangements and room booking
prior to their visit.
Presented the guests with menus and explained any special cuisines to be served.
Ensured food quality before serving, presented it in the most appetizing way.
Assisted the customers by working out their queries and grievances.
Coordinated with other staff to ensure the availability of best service for the guests.
Waiter
Job Description:
The main duty of the waiter’s position is to take food and drink orders from restaurant guests and serve the filled
orders to them quickly and efficiently.
Other responsibilities include escorting guests to their tables, receiving payment and cleaning/removing fixtures
after customer finish dining. Waiters are generally supervised by head of waiters who is responsible of the overall
customer satisfaction and the smooth operation of the restaurant.
The following is a free resume template that is good for restaurant waiter, cocktail waiter, and head of waiters. You
can customize this sample according to you needs.
Waiter Resume Example
Overview
Objective Statement – To work as a waiter in a challenging environment, contributing enthusiasm, dedication,
responsibility, and good work ethic, combined with a desire to utilize my customer service skills obtained through
experience as a waiter in [ABC] restaurant.
Qualification,Skills and Qualities
Five years’ experience as waiter in a restaurant.
Customer service skills – Top notch communication skills and professional work ethic.
Multi-tasking capability.
Ability to work-in and lead a team – Good leadership/delegating abilities for supervising waiters’ staff (for
those who apply for head of waiters).
Sales and marketing skills.
High school diploma.
■ Professional Experience
Restaurant Branch New York, NY 2007 – Present
Waiter
Responsibilities include:
Greeted new customers and escorted them to their tables.
Presented menus and answered questions about the cuisine, making recommendations upon request.
Recommended wines and other drinks to customers.
Wrote customers’ orders and conveyed to kitchen staff.
Took orders from customers and served food, drinks and deserts.
Served specialty dishes to customers at tables as required.
Checked to ensure that customers are enjoying their meals – took action to correct any issues, as
needed.
Prepared bill/receipts and collected payment from customers.
Cleaned tables and other areas as needed, after clients departed.
Waitress
Waitresses must have effective serving skills, positive attitude, reliability and good work ethics. People who are
willing to work as waitresses must accept some tough working conditions. For example – they should work on feet
in hours of walking/standing, being able to lift and carry delicate and heavy trays from the kitchen to the customers
table. The following is a free resume template that is good for restaurant waitress, cocktail waitress, and head of
waitresses.
You can customize this sample according to you needs.
Waitress Resume Example
■ Overview
Five years’ experience as a waitress in fast paced restaurant environment, engaging in daily challenges and
learning experiences; a great opportunity to develop the following skills:
Tolerance – Excellent stamina, able to multi-task, professional attitude – work ethics.
Excellent customer service skills – People oriented with superb interpersonal skills.
Sales and marketing skills.
Team lead/play abilities – delegating capabilities (for those who apply for head of waitresses’ position).
Educational Qualifications
Hospitality courses
High school diploma
Objective Statement – Working in a challenging environment as a waitress, where I can use my effective
customer service skills to bring about growth of restaurant clientele.
■ Professional Experience
Restaurants OP Chains San Jose, CA 2008 – Present
Waitress
Served restaurant customers with a professional attitude – Received orders, served food/drinks and collected
payment.
Responsibilities include:
Escorted customers to their table and arranged their seating.
Presented and explained menus to customers – Answered queries regarding restaurant items and
informed them of daily specials.
Took food/drink orders and conveyed them to kitchen staff.
Recommended wines to customers – Professionally served wines according to the customers’ selection.
Provided excellent customer service: Worked closely with restaurant staff to ensure that orders were
served in an efficient manner – Orders were assembled properly in the kitchen and delivered to customers in a
timely manner.
Verified customer satisfaction.
Presented desserts upon completion of main meal.
Collected payment and thanked customers prior to their exit.
Trained new staff regarding the restaurant’s procedures, culture and practices – Worked with staff
members to provide team oriented service.
Managed waitresses.
Bartender
Here is a format of a resume for bartenders that you can use according to your needs.
General Job Description:
Bartenders not only take and serve drink orders or collect payment but they often maintain the bar area as they
are responsible for cleaning it, ordering its supplies and the display of its objects.
Here is a draft of a resume to personalize.
Sample Bartender Resume
■ Overview
Over five years’ experience as a bartender in a [A, B, C] dynamic environment, people oriented persona, quick
learner of new mixes, great customer service, resourceful, efficient and a hard-worker.
Objective Statement
To work in a bar in which I can utilize my customer service skills, professional expertise and knowledge of
beverages towards expanding the customer base of the restaurant/bar, apart from ensuring optimum satisfaction
for existing customers.
Key Skills and Qualities:
Friendly | Tolerant | Adaptable | Tremendous stamina
Excellent interpersonal skills | Exceptional customer service skills
Sales and marketing skills | Able to multi-task
Good with numbers – mathematics skills.
Knowledge of laws and procedures related to alcohol consumption.
Team-Player as well as ability to work independently.
Educational Qualifications,
Bartending courses – Bartending licensee and health certificate.
Food handler card.
High school diploma
■ Employment Experience
FAZ Hotels & Resorts San Francisco, CA 2007 – Present
Bartender
Key Responsibilities and Performance:
Served customers in a helpful/friendly manner – Received drink orders from clients, waiters and
waitresses, served drinks, collected payments and operated the cash register.
Efficiently mixed ingredients to prepare cocktails; poured beers and wines according to drink recipes.
Served snake food to customers seated at the bar.
When required, checked identification of customers to ensure meeting age requirements for purchase of
alcohol and tobacco products.
Subtly surveyed and evaluated customers to ensure no over-consumption of alcohol.
Cleaned up bar area on a regular basis.
Notable Initiatives:
Ordered and maintained bar supplies such as: drinks, food and liqueurs.
Regularly arranged attractive displays of bottles and glassware.
Continuously reviewing information to keep up to date on new cocktails and drinks.
Recommended different drinks to customers – presented new drinks and liqueurs.
Food Service Worker This sample will provide you all responsibilities and skills of a Food Service worker. It will
also help you in preparing your own resume for this position.
related job titles are – Food Service Worker, Food Service Assistant and Food Server Attendant.
General Job Description
Food Service worker is a person who works in restaurants or hotels or any place where food is prepared and
served. The job of the person varies as per his skills.
Food Service Worker Resume Example
■ Qualifications
Highly efficient and experienced food service worker, adept at carrying out repetitive and routine chores of
preparing dishes as per the instruction of the cook and restaurant managers.
Offering the following qualifications:
Tolerance – Capable of coping with a high work load and performing under high stress without
compromising quality of service.
High adherence to cooking standards.
Ability to maintain cleanliness and hygiene of the surrounding area.
Customer service skills – People oriented and positive attitude.
Able to work round the clock and guide others.
Food handler card.
High School Diploma.
■ Employment Experience
GAT Food Services, Inc. Indiana, PA 2007 – Present
Food Service Worker
Key Functions:
Was responsible for the assembly and delivery of meal service.
Provided efficient, courteous, quality service and properly portioned foods according to the menu, with a
high standard of customer service details.
Received food orders from the customers and recommended new dishes.
Sorted customer queries related to food preparation and ingredients.
Assisted the cook in food preparation – Prepared dishes as per his instructions.
Maintained proper storage of food to keep it fresh.
Cleaned the kitchen equipment and appliances and held responsibility of getting them repaired in case of
any problem.
Maintained cleanliness and hygiene around the cooking station as well as the place where the customers
have their meals.
McDonald Crewmember/Worker Some parts of this Sample McDonalds Resume may reflect your
skill sets and experience as a McDonald staff member. If these sections sound good to you, you’re
welcome to copy/past and personalize them.
McDonalds is one of the largest prevailing chains all round the world. The job responsibilities of the McDonald
crew-member include various activities from billing to preparing food items as per the prescribed standards of the
food chain. McDonalds’ worker required to pass on the job training before joining the staff.
McDonalds Resume Example
McDonald Crewmember/Worker Resume
.
Qualifications Overview
Motivated McDonald’s worker has worked three years in [McDonald’s chain] obtaining vast knowledge in handling
customers and important service skills including skill sets as follows:
Handling high work load.
Attention to detail.
Adherence to health standards.
Basic knowledge of cooking and equipment.
Work Experience
McDonald Crew-member/Worker [Location] 2009 – Present
Main Responsibilities
Received customers pleasantly, took their orders, transmitted to kitchen staff, served, and prepared bills.
Prepared food items such as hamburgers as per the established standards.
Adhered to the quality and work standards of the chain.
Maintained the equipment, such as oven and grill, in proper condition.
Maintained cleanliness in the work stations.
Assisted the other staff members in taking orders.
Analyzed customer complaints and feedback for constant improvements.
Education
High school Diploma
From [Link]
