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PTA Complaint: PTCL Internet Issues

The document is a complaint submitted to the Pakistan Telecommunication Authority (PTA) by Asim Riaz regarding issues with his PTCL internet services. Riaz reports frequent daily disconnections, lower than advertised speeds, and data rates for his broadband package. He provides his contact information and details of the specific PTCL service and account in question. The complaint references previous complaints submitted to PTCL regarding ongoing problems with the reliability and performance of his internet connection.

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ASIM RIAZ
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184 views2 pages

PTA Complaint: PTCL Internet Issues

The document is a complaint submitted to the Pakistan Telecommunication Authority (PTA) by Asim Riaz regarding issues with his PTCL internet services. Riaz reports frequent daily disconnections, lower than advertised speeds, and data rates for his broadband package. He provides his contact information and details of the specific PTCL service and account in question. The complaint references previous complaints submitted to PTCL regarding ongoing problems with the reliability and performance of his internet connection.

Uploaded by

ASIM RIAZ
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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12/6/2019 PTA | CMS

Complaint Management System

Complaint Reference No: PTA-PTCL-104849-2019 Dated: December 06, 2019

Details Of Submitted Complaints

Complainant Information

Name ASIM RIAZ

CNIC 33105-3491494-9

Contact No. 03325352816

Email Address [email protected]

City Rawalpindi

Postal Address 16/G-305, P.O.F, Wah Cantt

Complaint Details

Service Provider PTCL

Service Type Internet Services

Complaint Nature Fault/Disruption in Broadband

Subscriber Complaint 0514902763


No.

Complaint Reference 69
No.

Complaint Summary Frequent disconnection upto 15/day, speed and data rate Lower than the package
subscribed to

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12/6/2019 PTA | CMS

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