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Iiba Kpi

The document discusses key performance indicators (KPIs) that can be used to measure the performance of business analysis solutions and components. It lists six characteristics of good KPIs and provides examples of KPI categories including communication and planning, requirements management, business analysis skills and knowledge, stakeholder management, change management, and effectiveness.

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eldhobehanan
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79 views1 page

Iiba Kpi

The document discusses key performance indicators (KPIs) that can be used to measure the performance of business analysis solutions and components. It lists six characteristics of good KPIs and provides examples of KPI categories including communication and planning, requirements management, business analysis skills and knowledge, stakeholder management, change management, and effectiveness.

Uploaded by

eldhobehanan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Domain SME: Provides Expertise within the business to provide input and feedback when evaluating

solution alternatives, potential benefits of the solution.

Implementation SME: use their expertise in terms of the design options being considered to provide
needed input about the constraints of a solution and its costs. Architect etc

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KPI (Key Performance Indicators): Quantifiable Indicator to measure progress.

Measure the performance of solutions, solution components and other matters of interest of stake
holders.

Indicator specifies a numerical value which indicates the degree of progress towards achieving a
goal.

A good Indicator has 6 characteristics, Clear(Precise and unambiguous), Relevant( appropriate to the
concern), Economical(available at reasonable cost), Adequate, Quantifiable(can be validated
independently), Trustworthy.

BA KPI categories (CRB SCE)

1. Communication and planning – Deviation from BA Estimates


2. Requirements Management – Prioritization, organizational standards, process changed
3. BA Skills and Knowledge- Tools & Techniques used, solutions suggested, lessons learned
4. Stakeholder Management-Satisfaction, Prepared of elicitation
5. Change Management- No of change requests, on proj milestones, after deployment
6. Effectiveness- Value of benefits, Innovation implemented

What's the difference between an RFI, an RFP, and an RFQ?

A Request for Information (RFI) is used when you think you know what you want but need
more information from the vendors. It will typically be followed by an RFQ or RFP.

A Request for Quote (RFQ) is commonly used when you know what you want but need
information on how vendors would meet your requirements and/or how much it will cost.

A Request for Proposal (RFP) is used when you know you have a problem but don’t know
how you want to solve it. This is the most formal of the “Request for” processes and has strict
procurement rules for content, timeline and vendor responses.

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