IT Management, Simplified
Real-time IT management solution for the new speed of business
Enterprise IT management so ware division of Zoho Corporation
Founded in 1996 as AdventNet
Privately held, Rock solid Supplier and Partner
Headquartered in Pleasanton, California
Millions of customers across industries
ManageEngine - the Enterprise IT Management
division of ZOHO Corporation
(Est. 2005)
Work.Online
Applications for Business,
Collaboration, and
Productivity
(Est. 1996) (Est. 2002)
Enterprise IT Management Solutions
Privately held, profitable
since inception
(Est. 1996)
Enterprise Internet of Things and
Unified Network Management Solutions
ManageEngine Solutions
Active Directory Endpoint
Management Management
Active Directory
Desktop Management
Exchange Server
Mobile Device Management
Self-service Portal
OS Deployment
Recovery and Backup
Patch Management
Browser Management
IT Service Vulnerability Management
Management
Help Desk
Asset Lifecycle
CMDB and ITIL
Customer Support
IT Operations
Management
Network Performance
Application Performance
End user Experience
Network Change and Configuration
Converged Infrastructure
Storage Infrastructure
Bandwidth and Traffic
SQL Server Monitoring
On Demand IT Security
Application Performance Log Management
Helpdesk So ware Firewall Analysis
Active Directory Recovery and Backup Vulnerability Analysis
Mobile Device Management Privileged Password
Patch Management Network Anomaly Detection
Log Management
2 Million Users
3 of every 5 Fortune 500
companies are
ManageEngine customers
Product Overview
Supported OS
iOS macOS tvOS
versions 4.0 and above
versions 10.7 and above versions 7.0 and above
iPadOS
Laptops TVs
Version 13.0 and above
iPhone, iPad, iPod Touch
Chrome OS Windows Android
versions 57.0 and above versions 8 and above versions 4.0 and above
Chromebooks Smartphones, tablets & laptops (ver.10), Surface Hubs Smartphones and tablets
Deployment Options
On-premises Cloud
Feature Highlights
Device Onboarding
v Automated Device Enrollment
• Apple:
Ø Apple Business Manager (ABM)
Ø Apple Configurator
• Android Admin Enrollment
Ø Zero-touch Enrollment
Ø Samsung Knox Mobile Enrollment
Ø EMM Token Enrollment
Ø NFC Enrollment
• Windows ICD and Azure (AutoPilot) Enrollment
• Chrome OS Enrollment
v Enrollment by invite
• Manual enrollment through QR code scanning
• Bulk Enrollment via CSV
• SMS Enrollment
Asset Management
v Troubleshoot devices by remotely taking control
of them from your desk without requiring
additional apps/services
v Instantly know the location of corporate devices
v View the history of all locations traversed by the
devices
v View the location of all your devices at the same
time on a single map
v Automatically get complete details of the device
such as network information, certificates etc.
v Schedule scans to automate periodic update of
device information
Profile Management
v Security Hardening of devices
Ø Enforce a strong passcode on devices to
adhere to enterprise's security standards
Ø Relieve users from password fatigue using
Enterprise Single Sign-on
Ø Prevent unauthorized data access by ensuring
organizations can use only trusted Wi-Fi
networks
Ø Have your essential contacts and important
calendar events synced to employee's devices
Ø Disable basic device features/settings such as
Bluetooth, camera, calls, SMS, external storage,
factory reset etc.
Profile Management
v Security Hardening of devices
Ø Ensure secure access of corporate data
from anywhere and anytime using VPN
and per-app VPN
Ø Prevent access to malicious and
unapproved websites through URL
filtering
Ø Facilitate certificate-based
authentication by pushing user-specific
security certificates using SCEP
Ø Secure network communications by
ensuring it is routed through the
enterprise proxy
App Management
v Create and maintain enterprise app catalog containing only
enterprise-approved apps
• Bulk purchase of Store apps (Apple Business Manager,
Managed Google Play, Windows Business Store and Chrome
Web Store)
• Custom business apps/enterprise apps
• Manage app licenses and revoke/reuse apps across devices
v Install/Uninstall apps without any user intervention
v Blacklist non-productive apps and prevent its
usage/installation on devices
App Management
v Lock down devices to a specific app or a set of approved
apps, while pre-configuring settings and preventing users
from modifying them
v Restrict users from uninstalling corporate apps, ensuring
there is no drop in productivity
v Restrict users from updating specific apps while ensuring
critical app updates are deployed immediately without
any user intervention and minimal admin action
v Pre-define app configurations and permissions, ensuring
the apps are ready to use on installation
v Deploy enterprise apps to your production environment
a er testing them on a test bed
E-mail Management
v Pre-configure your work email on devices with the
requisite settings using Exchange ActiveSync
v Prevent the transfer of emails from corporate accounts to
user's personal accounts
v Securely download and view confidential corporate
attachments on the ManageEngine MDM app
Content Management
v Create a repository containing critical business
documents and media files
v Securely share files in multiple formats to devices
without depending on any third-party services
v Sandbox your corporate documents to securely view
distributed content from the ManageEngine MDM app
v Prevent the backup of corporate data on third-party
cloud services and restrict sharing it to other devices
v Automate content update on mobile devices
v Centralized removal of content from managed devices.
Security Management
v Enforce and automate OS updates to prevent ad-hoc
updates and bandwidth choking
v Apply security restrictions on devices when they
leave a designated area with geofencing
v Lock down lost or stolen devices using Lost Mode
v Secure data on devices and external storage with
enforced encryption
v Overcome the hassles of Factory Reset Protection
with EFRP
Security Management
v Remotely lock devices to prevent unauthorized
access
v Wipe the corporate data or the complete device when
lost or stolen
v Clear or reset device passcode with a single click
v Locate misplaced devices by remotely ringing an
alarm
v Detect and remove jailbroken/rooted device from
your organization's network
Bring Your Own Device (BYOD)
v Containerization of corporate data
v User's personal data will be untouched
v Separate profile strategy to secure corporate data on
employee owned devices
v Restrict corporate data sharing between
Ø corporate and personal apps
Ø managed and unmanaged devices
Ø device and third-party cloud services
v Effective management of multiple device types
Laptop Management
v Enroll Windows 10 laptops and Macs over-the-air
v Distribute Store and in-house apps to Windows
laptops
v Lock down Windows laptops to specific app(s)
v Remotely locate Windows laptops and Macs
v Secure data on Macs with FileVault encryption and
Firmware passwords
v Remotely restart and wipe Windows laptops
Reports
v 10+ pre-defined reports
Ø Apps by devices
Ø Devices with/without specific app
Ø Devices by model
Ø Devices by passcode types
Ø Device by enrollment time
Ø Inactive devices
v Schedule reports
v Custom query reports
Integrations
Mobile Device Manager Plus MSP integrates with ServiceDesk Plus MSP to
provide enhanced actionable insights to IT admins
Know more
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