MESSAGE FROM THE DIRECTOR-GENERAL

This year marked the beginning of a new period of growth In the meantime, we are building our capacity to respond
1
and change for the New South Wales Department of to the current levels of child protection reports, and to
Community Services (DoCS). In December 2002 the State improve support for children and young people in out-of-
Government announced a significant funding boost of home care, their families and carers.
$1.2 billion spread over five and a half years, providing an
We increased the overall number of caseworker positions
unprecedented opportunity for the Department and its
by 173 this year and established specialist teams to focus
non-Government partners to provide much better support
on out-of-home care. We also began planning for the
for children and families in New South Wales.
substantial task of recruiting an additional 875
The funding will strengthen prevention and early
caseworkers in child protection and out-of-home care over
intervention approaches, decrease demand for child
the next five years.
protection services and improve out-of-home care.
Our work with Aboriginal communities has continued to
Approximately half of the funding will go to our
be a high priority as Aboriginal children are over
non-Government organisation partners who will provide
represented in the child protection system. This year we
specific services for children and families, based on a mix
received $1.7 million to implement the Aboriginal Child,
of expanded current services and new service
Youth and Family Strategy. We have already developed
specifications and models.
Regional Indigenous Plans, conducted consultations and
Six months since the funding announcement, a great deal training, provided one-off development grants and
of work has already been done to plan and prepare for employed nine Aboriginal planners across NSW to help
the significant changes ahead, with more than 40 priority ensure we deliver more culturally appropriate services
projects identified. There are plans to recruit more staff that meet local needs. Funding of more than $350,000
to help meet existing demand, to upgrade our systems was also provided to the Aboriginal Child, Family and
and to increase professional support for caseworkers. Community Care State Secretariat, and almost $2 million
to the six care organisations under its umbrella, to
It is universally recognised that prevention and early
increase the availability of high quality care for Aboriginal
intervention services can prevent family problems from
children in Aboriginal foster care placements.
escalating into child protection and other crises.
They can lead to significant future savings in both human This year, some 130,000 children benefited from access to
and financial costs and are a key element of our long- good quality early childhood programs funded by DoCS,
term strategies and our new funding. As with any and we reduced the fees for more than 15,000 places per
long-term strategy, it will be some time before we see day for low-income families using preschools. In addition,
their real impact. DoCS provided $10.6 million for a program to support
children with additional needs, enabling more than 5,000
children to access early childhood programs.

“ There are plans to recruit more staff to help meet existing

demand, to upgrade our systems and to increase professional
support for caseworkers.
“
 We continued to play a key role in the whole-of-
2
Government Families First initiative. The rollout of
funding to all regions of New South Wales was completed
12 months ahead of schedule, with hundreds of families
with children aged 0-8 years now benefiting from new
services – including supported playgroups, transition to
school, home visiting and family worker services.

Helping families affected by disasters, such as bushfires

and floods, is another of DoCS’ important roles. This year
we provided assistance to more than 2,800 families with
$4.4 million in funding, which included $3 million from
the NSW Government.

We have also seen some innovative services established

over the year, which reinforce our aim to look at new
ways to address difficult problems. NSW’s first Domestic
Assault Response Team (DART), a multi-agency approach
using the skills of DoCS, Police and community
organisations, was established to help victims of domestic
violence in the Wyong Shire.

We are conscious that while we are investing in more

services we must also make our funding work harder and This year I know that we and our non-government
strive for efficiency, transparency and accountability. We partners made a real difference to the lives of thousands
must also strive to demonstrate tangible, measurable of families. Through our interventions, whether in child
results – and this is not a task to be underestimated, in protection, out-of-home care, the provision of child care or
terms of complexity or importance, when we are talking disaster relief, we have improved the lives and futures of
about life outcomes for children and young people. many children, young people and families.
None of this could be achieved without the dedication of I am proud of what we do and what we have achieved
those who work directly with our clients or who support this year and look forward to the challenges of the year
those who work with clients – whether they work for ahead.
DoCS or one of our non-government partners. In many
cases it is only the tenacity of these workers that salvages
a future for a child or young person – and the formal
bouquets for work well done are rare.

Dr Neil Shepherd
Director-General
CONTENTS

Welcome message from the Director-General 1 Program Area 2 –

3
Intensive and Statutory Intervention Services 39
Introduction 5
Child Protection Services
Who we are and how we help
Joint Investigative Response Teams
Key achievements 2002/03
Supporting our frontline caseworkers
How we use our resources
Key Information and Directory System
Our Executive
Child Protection Research
Future directions 2003/04
EnAct Reference Group
Alternative Dispute Resolution
Program Area 1 –
Prevention and Early Intervention Services 19 Languages Services Project
Children’s Services Child Employment
Community Services Grants Program
Youth Development Program Area 3 –
Area Assistance Scheme Out-of-Home Care and Adoption Services 57

Families First Providing Out-of-Home Care Services for Children

and Young People
Family Support Services
Aboriginal and Torres Strait Islander Children and
The Better Future Strategy
Young Persons in Care
Aboriginal Child, Youth and Family Strategy
Proclamation
Building capacity with our Aboriginal community
partners Support for Funded Service Providers

Alcohol and Drug Abuse Prevention Support Services for foster carers

Supported Accommodation Assistance Program Support Services for Children and Young People
(SAAP)
Leaving Care and After Services
Social and Community Services Award
Cultural Sensitivity Initiatives
Domestic Violence Support Services
Permanency Planning
Disaster Assistance
Adoption and Permanent Care Services

Local (NSW born) and Special Needs Adoptions

Intercountry Adoption

Adoption Support Services

Family Information Service

 Program Area 4 – Organisational Performance 71
4
Kibble Committee

Governance

Corporate Services

Major Projects

Office of the Director-General

Appendices 87

Financial Statements 123

Addendum 147

Directory of DoCS Offices 221

Abbreviations and Terms 225

Index 228
INTRODUCTION Our Vision
A NSW where families
and communities value, protect and
nurture children and young people

Three separate policy and review divisions were

Who We Are 5
established with responsibility for the core DoCS functions
The New South Wales (NSW) Department of Community of Prevention and Early Intervention, Child Protection and
Services (DoCS) is the leading community service Out-of-Home Care. This was consistent with submissions
organisation in NSW and the largest child protection by the Community Services Commission to the
agency in Australia. We work to promote the safety and Parliamentary Inquiry into Child Protection Services and
wellbeing of children and young persons, as well as allows a clear focus on each of these areas.
stronger families and communities. In particular, we help
The main organisational governance functions (internal
those who are vulnerable and most in need.
audit, quality assurance, corporate performance,
Our 2,738 staff are highly skilled and many come from complaints handling, corporate planning, performance
culturally and linguistically diverse backgrounds. We evaluation and quality assurance) were also consolidated
employ Aboriginal staff to help ensure that decisions we into one area called Governance.
make recognise the needs of Aboriginal communities.
Information and Communications functions were
With total expenditure of $769.8 million, in 2002/03 we centralised in an Office of the Director-General, reflecting
provided services via a network of over 80 Community a clear commitment to openness and transparency.
Service Centres (CSCs). CSCs deliver frontline services, and
In May 2003 the two functions of Child Protection and
were directly supported by our eight Regions and 16
Early Intervention and Prevention were combined under
Network Offices. These are supported by our Head Office
one Executive Director. This will improve coordination of
at Ashfield, Sydney. We also have a large network of
policy advice across these two closely linked areas and
community partners throughout NSW.
will help strengthen the essential links between helping
From 23 September 2002, a new structure for the families earlier and the child protection system. It will also
Department’s Head Office was implemented. enable purchasing and grants in early intervention
An operations division was given full responsibility for programs to be more closely aligned with child protection
field service delivery. Within this division are the Helpline, objectives.
the eight Regions and the operations policy functions as Along with this re-alignment, Adoptions and Permanent
well as a unit with statewide responsibility for operational Care Services was moved to the Out-of-Home Care Policy
policy. This is designed to deliver streamlined, integrated and Review Directorate, while Disaster Recovery was
service delivery for clients, from initial intake to exit. moved to Operations. These changes came into effect in
All corporate services functions (finance and assets, July 2003.
information and communication technology and legal Other services include: Adoption Services, the Children’s
services) were placed in one division. This division Employment Unit, Disaster Welfare and Recovery, the
supported the establishment of NSW businesslink and the DoCS Helpline, the DoCS Domestic Violence Line, the
separation of DoCS and the Department of Ageing, Kings Cross Adolescent Service, the Montrose Assessment
Disability & Home Care (DADHC) with the aim of Team, the Cabramatta and Redfern-Waterloo Street Teams
achieving appropriate, viable corporate services. and the Office of Child Care.
Human resources, learning and development and
workforce planning were brought together under a Major
Projects Unit which was set up in November 2002. This
unit will coordinate planning and reporting for the six
year rollout of a $1.2 billion budget enhancement and the
more than 40 associated major projects to improve DoCS’
internal systems and increase its capacity to support
children and families.

introduction
 Our Values
Respect * Trust * Openness
Fairness * Teamwork

We do this through:
6
Legislation We Work With • assessment and investigation of needs
The main legislation governing our work includes: • direct provision of services (eg foster care)
• Children (Care and Protection) Act 1987 • education, support, information and advice
• Community Welfare Act 1987
• policy development and research
• Children and Young Persons (Care and
Protection) Act 1998 • working in partnership with government and non-
government agencies
• Child Welfare (Commonwealth Agreement
Ratification) Acts 1941 and 1962 • organisational support and development (managing
• Adoption of Children Act 1965 infrastructure).

• Adoption Act 2000

PROGRAM AREA 1 — PREVENTION AND
E A R LY I N T E R V E N T I O N
How We Help Prevention and early intervention are the first steps in
DoCS helps children, young people and families across a reducing the risk of harm to children and young people.
continuum of care. Our core work focuses on child DoCS has a range of strategies that help to promote
protection, starting with prevention and early intervention strong parent–child relationships from the start, and offer
strategies to help build stronger families and support as early as possible if there are indications of
communities, as well as protecting children from risk of difficulties or stress in the parent–child relationship.
harm and providing care for children who are not able to
DoCS funds some 1,400 early childhood services through
live at home. We conduct these activities partly by funding
our Children’s Services Program. These services provide
a range of community partners to deliver services.
children with valuable developmental and social skills,
We help by: and parents with respite and support services.

• working in partnership with the community to keep The DoCS Centre for Parenting and Research undertakes
children safe and protect their families and commissions strategic research projects and provides
parenting advice based on the best current research
• providing care and funding services to support
available. DoCS also funds and licenses a broad range of
children who cannot live with their families
early intervention services. These include family support
• regulating child care by granting licences and services that provide essential assistance to families in
ensuring licence holders comply with regulations need. In addition, support services are provided through
the Families First strategy, including volunteer home
• funding and regulating adoption services
visiting services and supported playgroups.
• funding support services to assist people who are
homeless or at risk of homelessness

• assisting people who are separated from their families PROGRAM AREA 2 — INTENSIVE AND
to trace their records STATUTORY INTERVENTION
DoCS has a statutory responsibility to respond to reports
• regulating children’s employment
of child abuse and requests for assistance in NSW. This
• coordinating services to meet the basic welfare and means DoCS must address the immediate safety issues
recovery needs of people affected by natural and raised in the information received, determine the level of
other disasters. risk to the child and make decisions about what should be
done to reduce that risk.
PROGRAM AREA 3 — OUT-OF-HOME CARE 5,000 children with additional needs to access an
7
early childhood program. $1.47 million of new funds
AND ADOPTION SERVICES
were allocated to the SCAN program in 2002 .
Where children and young people have experienced
significant harm or for some other reason cannot live at • In February 2003, the Minister approved recurrent
home, DoCS may provide, or help arrange, funds of $756,000 for 198 preschool services to help
accommodation, care or other forms of support. It does reduce fees for low-income families. Over 150 of
this in collaboration with community organisations. these services were located in rural and regional
Placement types range from kinship care to living with areas. A review of the fee relief policy criteria to assist
foster carers to residential care. low-income families was also announced.

• A further $396,000 in increased recurrent funding was

PROGRAM AREA 4 — ORGANISATIONAL allocated to 16 Aboriginal preschool services.
PERFORMANCE • In May 2003, more than $3 million in one-off funding
Supporting frontline services is critical to our work. was announced to upgrade facilities at 241 preschool
Organisational performance includes: services across NSW, with 178 of these services in
• strategic projects rural or regional NSW. This funding will help services
comply with current licensing standards.
• workforce planning
• financial and asset management strategies • In June, an additional $3 million in one-off funding
was allocated to 42 preschools across the State. These
• organisational priorities and performance
funds will enable the services to continue their vital
• information and research work with preschool-aged children. Funds were also
• legal, human resource and industrial relations advice allocated to help services comply with child safety
• information exchange, freedom of information, and health standards.
ministerial services and media and communication • A draft children’s services regulation was released for
• maintenance of records public consultation, superseding the 1996 regulation.
• learning and development services It is based on contemporary practice, community
• information technology expectations and substantial research evidence on the
critical importance of the quality of the care
• feedback and assistance to clients.
environment in the early years of life.

Key Achievements 2002/03 COMMUNITY SERVICES GRANTS PROGRAM

E A R LY C H I L D H O O D S E R V I C E S • The NSW Council of Social Service (NCOSS) was
• Children’s Services received over $94 million, provided with $400,000 to undertake a project aimed
including about $69 million allocated to some 830 at improving the viability of Community Services
preschools. Grants Program (CSGP) funded Aboriginal projects.

• A total of some $10 million in additional funds was

allocated to children’s services in NSW in 2002/03. Of FAMILIES FIRST
this, $1.427 million in recurrent funds was allocated
• The Families First strategy has been implemented in
to preschools, occasional care, vacation care and early
DoCS’ Riverina/Murray, Illawarra, North Sydney and
childhood projects.
South East Sydney Networks. There are currently more
• New flexible funding arrangements were implemented than 200 projects funded under DoCS’ Families First
to support children with additional needs through the program throughout NSW.
$10.6 million Supporting Children with Additional
• The expansion of Families First services was achieved
Needs (SCAN) program. This program helped over
12 months ahead of schedule with services rolled out
 in 76 local government areas in Northern and South help young people to break the cycle of homelessness
8
East Sydney, the Central West, the Riverina/Murray, and allow them to achieve stable living environments.
Cumberland Prospect and the Illawarra.
• The Youth Drug Court received $830,000 in funding,
and established Youth Case Management positions
HOMELESSNESS attached to the Youth Drug Court Trial based at
• $5.2 million in additional funding was provided under Cobham and Campbelltown Children’s Courts. The
the Supported Accommodation Assistance Program model for the Youth Drug Court combines intensive
(SAAP) IV. The additional funding enabled the judicial supervision with case management of young
continuation and in some cases the expansion of offenders. Approximately 100 people were referred to
existing support services such as women’s refuges this program during the year.
and support services, youth crisis accommodation
services and family support programs, with new ABORIGINAL INITIATIVES
services established in some areas.
• $1.9 million was allocated to the Aboriginal Child,
• In January 2003, inner city homelessness services Youth and Family Strategy which aims to improve
provided by the Society of St Vincent de Paul were outcomes for Aboriginal children, young people,
enhanced with an increase of almost $1 million over two families and communities.
years. Funding totalling $960,000 was provided by DoCS
• Nine Aboriginal planners and project officers have
to redevelop and streamline existing services provided by
been employed on the Far and Mid North Coasts,
the Society, including the Matthew Talbot Hostel, Charles
New England, Orana Far West, Central West, Riverina/
O’Neill House and the Vincentian Village.
Murray, Southern Highlands, Illawarra and Nepean.
$1.7 million was allocated for this project in 2002/03,
DISASTER RECOVERY increasing to $3.03 million in 2003/04. This funding
• More than 5,000 disaster affected families were will be used to purchase additional Aboriginal services
assisted in bushfires and other disasters with a and/or enhance the capacity of existing services.
financial commitment of $4.4 million, which included
$3.2 million from the NSW Government. DOMESTIC VIOLENCE
• More than 2,300 families were provided with drought • In April 2003 NSW’s first Domestic Assault Response
assistance totalling $4.5 million, including $180,000 Team (DART) was established to tackle domestic
from the NSW Government. violence in the Wyong Shire. Set up under the NSW
Government’s Community Solutions and Crime
• A 1800 telephone number was established at DoCS’
Prevention Strategy Program, DART is a multi-agency
State Disaster Recovery Centre as a central support
approach to domestic violence utilising the expertise
and contact point for all disaster-affected persons.
and skills of DoCS and NSW Police officers combined
with the assistance of community organisations.
S U P P O R T S E R V I C E S F O R FA M I L I E S
• Telephone services providing support and assistance COMMUNITY SOLUTIONS AND CRIME
to families and carers of young people in Sydney PREVENTION STRATEGY
battling a drug or alcohol problem were enhanced,
• Projects were established under the NSW Community
and funding of $465,000 was provided under the
Solutions and Crime Prevention Strategy in
National Illicit Drug Strategy.
Canterbury/Bankstown, Miller, Mt Druitt, Nowra,
• Drug Summit initiatives carried out by DoCS included Wyong, Kings Cross/Woolloomooloo and
$1.03 million for Getting It Together projects to Redfern/Waterloo. The Community Solutions and
develop specialised case management and brokerage Crime Prevention Strategy is a whole-of-government
services to secure a range of services for vulnerable approach, led by NSW Premier’s Department to
young people who are unwilling or unable to access implement innovative responses to issues facing
conventional youth services. It is hoped that this will specific communities.
BETTER FUTURES NSW Government. It comprised representatives from
9
central agencies, the Public Service Association and
• The rollout of the NSW Government’s Better Futures
DoCS. Key recommendations are currently being
Strategy continued. This cross-government strategy
implemented.
aims to increase the effectiveness of services for
vulnerable young people aged between 9-18 years
across NSW. The NSW Government has allocated $8.6
HELPLINE
million in funding for the Better Futures Strategy over • Average waiting times at the DoCS Helpline
four years, with $1.3 million allocated in 2002/03. decreased from 7.03 minutes in June 2002 to 5.45
Pilots have been established in Cessnock, Penrith, minutes in June 2003.
Menai, Gosford, Wollongong and Broken Hill.
OUT-OF-HOME CARE
MORE CASEWORKERS • Specialist teams were established in DoCS’ regions
• Total caseworker positions in DoCS have increased with 30 additional caseworkers recruited to out-of-
from 768 in 1995/96 to over 1,200 positions in home care services. Over the next four years this will
2002/03. There have also been significant increases in be boosted by the recruitment of an additional 150
child protection specialist positions and casework out-of-home care caseworkers.
management positions. • The Adoption Act 2000 was proclaimed on 1 February
• The $1.2 billion funding enhancement for DoCS 2003. The new Act reflects an appreciation of current
announced in 2002 will see an additional 725 child community expectations around this important issue.
protection caseworkers recruited over the next five It provides the framework for local and intercountry
years. These additional frontline positions will address adoption practices and incorporates legal provisions
areas of high need in metropolitan and rural NSW and regarding the way adoption information is dealt with.
will help DoCS to work more closely with families Key changes in the new Act include the preservation
with complex needs. The additional funding will also of a child’s cultural identity and increased rights for
allow some caseworkers to be allocated specifically to children to have a say in their own adoption.
work with less urgent cases, to help families as early • Funding of $357,496 was provided to the Aboriginal
as possible and provide support before they reach Child, Family and Community Care State Secretariat to
crisis point. support Aboriginal out-of-home care agencies.

STREET TEAMS • The Muslim foster care recruitment strategy was

continued, with 26 Muslim carers approved.
• The Redfern-Waterloo Street Team was established to
reduce crime, risk-taking and anti-social behaviour by
IMPROVING SUPPORT
children and young people in the area. The Redfern-
Waterloo Street Team is part of the NSW • In March this year DoCS and the Family Court signed
Government’s Redfern-Waterloo Partnership Project, a a Memorandum of Understanding setting out the
$7 million initiative over three years to tackle crime relative roles and responsibilities of each agency.
and social problems and improve quality of life in the • A stakeholder forum chaired by the Minister and
area. The Team began patrolling the streets in October attended by the Director-General was established.
2002. Similar teams have been established in The first forum was held in January 2003 and future
Cabramatta and Kings Cross. forums will be held every six months.

• A new client information system continued to be

KIBBLE COMMITTEE
developed to replace a 15-year-old mainframe-based
• In February 2003, the final Kibble Committee Report
system. This will result in business efficiencies and
on the workload and operations of DoCS was released
opportunities including improved recording of client
after eight months work. The Committee was an
information.
independent, joint working party established by the
 • Access to information has improved with the data including average call wait times and contact
10
publication on the DoCS intranet of quarterly data on reports received by the Helpline.
the number of child protection reports, and on
• The NSW businesslink shared services centre with the
children in out-of-home care. Previously, data had
Department of Housing and DADHC was established.
only been available through the DoCS Annual Report
once a year.

The data shows contact reports, initial assessments

and responses each month, information on children
and young people in out-of-home care and Helpline

How We Use Our Resources

OUR SOURCES OF FUNDING
Table 1.1 Funding Source
Source Type of Funding Amount ($m)
Treasury Recurrent Appropriation* 674.1
Treasury Capital Appropriation 20.8
Other Agencies Rendering of Services 44.2
Treasury (Crown) Employee entitlements and liabilities,
including Long Service Leave and employer superannuation contributions 20.1
Other Retained Revenues 11.7
Total Funding for 2002/03 770.9
* Recurrent appropriation includes $6.3m of administered funds

HOW WE USE OUR FUNDS

Table 1.2 Expenditure by Business
2001/02 ($m) % 2002/03 ($m) %
Prevention Services 171.9 25.1 192.1 24.9
Early Intervention 144.8 21.1 170.7 22.2
Intensive and Statutory Intervention 126.9 18.5 174.1 22.6
Out-of-Home Care and Adoption 191.0 27.8 232.9 30.3
Shared Services 51.6 7.5 0.0 0.0
Total 686.2 100.0 769.8 100.0

THE WAY WE SPENT OUR FUNDS IN 2002/03

Table 1.3 Expenditure by Type
Amount ($m) %
Employee-related expenses 179.5 23.3
Maintenance and operating expenses 86.2 11.2
Grants, subsidies and transfer payments 494.3 64.2
Depreciation 9.8 1.3
Total 769.8 100.0
DOCS BUDGET 11
Table 1.4 Budget for 2003/04
Funding Source
Recurrent $(m)
Treasury Recurrent 752.8
Other Agencies Grants, contributions and revenues 14.2
Treasury (Crown) Employee entitlements and liabilities 19.8
Other Asset Sales 5.4
Internal Depreciation 11.0
Total 803.2
Capital
Treasury Capital 14.9
Total 14.9

In 2003/04 we are budgeting for total recurrent • $29.5 million for rebuilding the Department’s basic
expenditure of $803.2 million and for capital expenditure service delivery infrastructure and to support capacity
of $14.9 million. in research, operational support, staff development
and information technology systems
Budget enhancements in 2003/04 include:
• $9.8 million to assist our community partners with the
• $47.1 million for improvements to the out-of-home
increased cost of programs affected by the Social and
care system (including foster care) to meet projected
Community Services (State) Award
increases in demand for these services and to develop
more efficient and effective service delivery models • $5.3 million for drought relief
for children with intensive support needs
• $3.9 million to extend Families First initiatives
• $43.4 million for improvements to the child protection
• $1.4 million to support Aboriginal communities.
system including additional caseworkers and support
services to meet current demand for highest priority
cases and to modify future demand for these services
12

Our Executive
DoCS’ Executive at 30 June 2003 comprised the Director-General, five Executive Directors, nine Directors and
one Regional Director.

Director-General
Neil Shepherd, BVSc, PhD, BLegS (Hons 1)
(from 12 July 2002)
• Advise the Minister and Government on DoCS’
Executive Director, Governance
strategic direction, legislation, policy and resource
(from October 2002)
allocation
Kerryn Boland, LLB, GDLP
• Lead DoCS’ corporate strategy and position DoCS’ Executive Director, Prevention & Early Intervention
financial and human resources to meet DoCS’ Mary-Jane Clark, BA MTCP
strategic intent and align its service system with the
A/Executive Director, Child Protection Policy
roles of other government and non-government
Leanne Hillman, BA (Soc)
services
Executive Director, Operations
• Lead cultural and organisational change in DoCS to Annette Gallard, B Soc. Stud, M Comm
become a pre-eminent provider of community services
Executive Director, Out-of-Home Care
characterised by openness and accountability, with a
Rhonda Stien, BSW, MSW, MBA
capacity to adapt to changing client needs
Director, Helpline
• Manage DoCS’ physical, human and financial Helen Freeland, MSW
resources to create a commercially viable, competitive
Area Director, Hunter
and financially sustainable organisation
Anne Maree Gleeson, BA, Grad Dip (Adult Educ),
• Influence community values and awareness on issues MSW
such as violence, child abuse and the difficulties Director, Corporate Projects
confronting people with intellectual disabilities, by Jo Grisard, BA (Hons), BA (Soc Sc)
leading public education and information strategies
A/Director, Finance and Assets
aimed at prevention and early intervention
Bruce McClintock, BComm
• Position DoCS within the overall human services Director, Information and
system by forming partnerships and alliances with Communications Technology
other government and non-government service Richard Michel
providers to influence and integrate the statewide
Director, Strategic Services
system of community services.
Toni Milne, BEc
Director, Special Projects
Carmel Niland, BA, Dip Ed, MA, AM was Director-General Judy O’Connell, BEc (Hons)
in the period from 1-12 July 2002. Executive Director, Corporate Services
Alan Ramsey, BEc
Director, Office of the Director-General
Donna Rygate, BEc (Hons), M Plan
Director, Centre for Parenting & Research
June Wangmann, Dip SKTC, BA, MEd
 13

Regional Directors
Regional Directors manage the delivery of funding and
direct service programs within their Region to maximise
the assistance available to families, individuals and
communities, and to participate in the community in
accordance with agreed DoCS policies, plans, service
standards and budgets.

Regional Director, Hunter

Anne Maree Gleeson BA, Grad Dip (Adult Educ)
MA (Soc Studies)
Regional Director, Metro North
Gillian McFee, B Soc Stud (Hons)
Dip Urb & Reg Planning, MBA
A/Regional Director, Metro South East
Anne-Maree Sabellico, BA (Soc Sc)
A/Regional Director, Metro South West
Anne Campbell, BA, B Soc Work
Regional Director, Metro West
Margaret Oldfield, BA (Edu), Grad Dip PSM
Regional Director, Northern
Denis Myers, B Soc Stud, Grad Dip Soc Admin
Regional Director, Southern
Jill Herberte, B Soc Work
Regional Director, Western
Glynis Ingram, NNEB, AFAIM
 14
Our Organisational Structure as at 30 June 2003

Director-General

Executive Director Executive Director Executive Director Executive Director Executive Director Executive Director Director
Early Intervention Child Protection Out-of-Home Care Governance Corporate Services Operations Office of the
Policy & Review Policy & Review Policy & Review Director-General

Director
Operational Policy
& Helpline

8 Regional
Directors
 Improvements to the Out-of-Home Care System
Future Directions 2003/04 15
• An Out-of-Home Care External Reference Group will
In December 2002, the NSW Government demonstrated its
be established to advise on improvements to the out-
ongoing commitment to helping children, young people and
of-home care system.
families with the injection of $1.2 billion in funding for DoCS
over six years to 2008. More than 40 priority projects have • A number of out-of-home care pilot projects will be
been identified as part of this funding package. developed and rolled out over the next 12 months.

Details of the priority projects are found throughout this • The out-of-home care provisions of the Children and
report. Key outcomes for 2003/04 are listed below. Young Persons (Care and Protection) Act 1998 will be
proclaimed and implemented in stages to improve
Improvements to the Prevention and Early support for vulnerable children and young people in
Intervention System out-of-home care.
• A pilot program providing intensive support for • 50 out-of-home care caseworkers will be recruited.
Aboriginal families will be extended to Bourke and
• Aboriginal out-of-home care services will be
Wollongong.
increased.
• An Early Intervention External Stakeholders Reference
Group will be established to provide advice on new Improvements to our Organisational Capacity
early intervention strategies. • Fully operational Economics, Multicultural and
• Pilot projects to provide intensive support for Aboriginal Services Units will be established.
vulnerable families will be established in selected • Staff will be recruited for expertise units in Prevention
metropolitan and regional locations. and Early Intervention, Child Protection and Out-of-
• Recruit 50 early intervention caseworkers will be Home Care, as well as an Operational Support Unit.
recruited and quarantined to work with families and • The NSW Research Advisory Council will be
children showing early signs of difficulties. established.

Improvements to the Child Protection System • DoCS’ Information and Communications Technology
(ICT) infrastructure will be upgraded.
• High priority locations will be identified for the
deployment of new child protection caseworkers over • DoCS’ research agenda will be fully developed.
the next five years.
• Performance management agreements will be in place
• 50 caseworkers will be recruited to respond to urgent for all DoCS staff.
cases.
• The Aboriginal and Ethnic Affairs policy directions for
• 10 new legal officers and 14 new psychologists will DoCS will be reviewed.
be recruited to better support DoCS field staff.
• Communication within DoCS and externally will be
• 24 additional staff will be recruited to strengthen improved.
Joint Investigative Response Teams (JIRTs) including
• Operational performance measures and standards will
staff for a regional co-located JIRT to be piloted in
be made more consistent across NSW.
Tamworth in 2004.

• An initial assessment interagency reference group will

be established to review recommendations from the
analysis of different risk assessment systems.

• New initial assessment procedures will be piloted at

the DoCS Helpline and selected Community Service
Centres (CSCs).
16
4. Understanding the factors that shape demand
Key Challenges for 2003/04
for DoCS’ services
1. Planning for, and beginning to implement
DoCS needs to understand more about the factors
initiatives associated with the substantial new
that contribute to risk of harm and associated
resources provided by Government
reporting. In 2003/04, DoCS will establish capacity
An additional $1.2 billion is being provided to to undertake the necessary research directly, and
DoCS over six years. DoCS must plan, implement will also boost its capacity to use existing
and monitor the use of these funds. information resources through a number of
2. Developing better supports for DoCS’ improvements in data collection.
casework staff 5. Assisting the Government to complete
The performance of DoCS as an agency will only proclamation of the Children and Young
improve if appropriate support is available to Persons (Care and Protection) Act 1998
operational staff. This includes policy and DoCS will advise the Government on appropriate
operational procedures, training and development, arrangements for meeting the practical and
budgeting and financial management, systems financial challenges associated with
(records management, performance management, implementation and operation of the Act.
human resources and occupational health and
6. Implementing new Information and
safety), and specialist staff to support caseworkers.
Communications Technology systems
3. Developing capacity in prevention and early
DoCS’ ICT systems do not currently deliver
intervention
maximum benefit. The new Key Information and
The volume of demand for child protection Directory System (KiDS) will be implemented in
assessment and investigation services poses 2003/04, and DoCS will need to ensure that KiDS
challenges to DoCS’ service capacity. Longer-term works smoothly with other recently introduced ICT
solutions, to support parenting and families and systems to maximise benefit from this investment.
the wider child and family service system, are
7. Developing a new Corporate Plan 2004/08
required if the number of reports made to DoCS is
to be reduced. The period covered by the current DoCS corporate
plan ends in 2004. The process of developing a
This means channelling resources into services
new corporate plan for the period 2004/08 will
that identify children, young people and families
commence early in the new financial year with a
who are vulnerable and provide support before
view to having a fully consulted five-year corporate
problems arise or become serious. New funding
plan ready early in 2004.
will make it possible to boost the capacity of
prevention and early intervention services in The Executive has identified a draft corporate
2003/04. At the same time DoCS will engage with vision and goals, and has confirmed that the
its partners in the non-government sector to current corporate values will remain until they are
change the way certain services are purchased to reviewed as part of the corporate plan
better address community needs. development process.
METRO NORTH REGION NORTHERN REGION

The Metro North Region covers Northern Sydney The Northern Region includes the Far North
and the Central Coast. There are Community Coast, Mid North Coast and New England.
Service Centres in Gosford, Hornsby, Manly, Ryde, There are Community Service Centres at
St Leonards, Woy Woy and Wyong. Armidale, Ballina, Clarence Valley, Coffs
Harbour, Glen Innes, Inverell, Kempsey,
Lismore, Moree, Narrabi, Port Macquarie,
Some of our major achievements this year: Tamworth, Taree and Tweed Heads.
17
• Held a camp for foster carers, children and young
people at Milson Island on the Hawkesbury River
Some of our major achievements this year:
which was attended by over 70 carers and their
• Work was undertaken to improve options for
families.
children and young people in out-of-home care,
• Commenced a new arrangement to improve the particularly those requiring high-intensity services.
provision of escort workers through Wesley Dalmar A specialist carer program has commenced at
and Life Without Barriers. Clarence Valley CSC.
• Gosford Community Centre became a trial site for
• The Aboriginal Child, Youth and Family Strategy
Referral Link as part of the NSW Government’s
was commenced and project officers were
Better Service Delivery Program. appointed to undertake initial planning in the three
• A new Domestic Assault Response Team was parts of the Region. This will provide a platform for
established in Wyong to respond to family violence. ongoing planning with Aboriginal communities
• Established and supported Aboriginal Advisory across the region.
Committees in Northern Sydney and on the Central • The proportion of Aboriginal staff was increased to
Coast. 18 percent of total staff.
• Provided a grant of $80,000 to Wyong Shire Council • Completed a project to assess the feasibility of a
to assist in re-building the Northlakes Pre-School in Business Support Unit for non-Government
Wyong Shire, which was burned down. organisations (NGOs) with funding provided
• Improved ways of helping children and young through the Premier’s Department Regional
people in high-cost services by establishing an Coordination Management Group.
Intensive Support Services team.
• Completed a project on the development of a
• Took a leading role in organising the Central Coast model Privacy Code of Practice.
Kids Day Out on 2 November 2002, an event
• Commenced the first series of triennial reviews of
attended by approximately 20,000 parents and
Families First projects in Mid North Coast and Far
children. DoCS staff distributed information to
North Coast.
parents and children on parenting issues, children’s
needs and development, and DoCS services.
• Developed a project for an integrated child and
family support service in Wyong Shire jointly with
the Commonwealth Department of Family and
Community Services. The location within the Shire
will be announced in December 2003 and the
project is expected to commence in July 2004.
• Established an inter-agency Advisory Group in
Northern Sydney Network to advise on issues
affecting staff and clients with culturally and
linguistically diverse backgrounds.
• Appointed Families First project officers in four
councils across Northern Sydney.
• Developed a Behaviour Management Manual for use
in Children’s Services in Northern Sydney Network.
18
PROGRAM AREA 1

Helping families and communities –

Prevention and Early Intervention Services

“ I
“
t really is a partnership of
DoCS and licensees working
together in the best
interests of children and
families.

Please note: figures in this section may JUDY DAUNT

not add up to 100% due to rounding. DOCS CHILDREN’S SERVICES ADVISER
Helping families and communities –
Prevention and Early Intervention Services
An increasing body of research from Australia
Children’s Services 21
and overseas shows that investment in
prevention and early intervention is a key way Children’s services help prevent problems in families by
to support families and reduce child abuse and detecting them early, providing support for behavioural
neglect. DoCS is committed to a range of problems and helping relieve parental stress by providing
services that: children with programs that assist their development.

• promote the health and wellbeing of children DoCS’ Office of Child Care was established in 1998 to
and young people provide a range of children’s services to meet the needs
• support children, young people and families of children, families and communities in NSW.
under stress or in crisis Through the Office of Child Care, DoCS licensed over 3000
• support families to be able to care for child care services in NSW providing over 122,700 places
themselves and their children per day. The total budget for children’s services in 2002/03
• provide young people with opportunities for was $94.5 million.
self-development DoCS provided funding to over 1,400 services which
• provide childcare and related services helped some 130,000 children gain access to good quality
• reduce the isolation of people in communities early childhood programs. We helped reduce fees for more
by increasing their ability to engage in than 15,000 places per day for families with low incomes
community activities using preschool services.

• support children, young people and families This year new flexible funding arrangements to improve
at risk of involvement with alcohol and drugs access and support for children with additional special
• provide help to families, children and young needs were implemented under the $10.6 million
people at risk of abuse or family breakdown Supporting Children with Additional Needs program (SCAN).

• assist women and children escaping domestic Low income families and families in small rural townships
violence were assisted through increased recurrent funding of
• provide transitional support and $756,000 to 198 mainstream preschool services to help
accommodation services to people and reduce fees. Aboriginal families were also helped with
families in crisis or who are homeless. increased recurrent funding of $396,000 to 16 Aboriginal
preschool services.

A new draft Children’s Services Regulation, based on

contemporary practice, community expectations and
Our priorities for next year include: research on the importance of the quality of the care
• New services to support vulnerable families environment in the early years of life, was released for
having their first child will be planned in four public consultation. Over 1,900 comments were received.
locations across NSW. Careful consideration has been given to these views in
• Early intervention caseworkers will be recruited finalising the regulation. The new regulation, a
for selected locations across NSW. streamlined licensing process and revised licensing
resources are expected to commence in 2003/04.
• Planning will commence in all regions for the roll-
out of new early intervention initiatives over the
next four years.

• Funding will be made available to boost the

capacity of non-government organisations in
some regions to accept referrals from early
intervention caseworkers.

program area 1
 P R E V E N T I O N A N D E A R LY I N T E R V E N T I O N S E R V I C E S

Other achievements during the year included:

22
• training for over 1,000 early childhood service staff on Priorities for 2003/04
the groundbreaking and innovative NSW Curriculum (Children’s Services)
Framework that sets the benchmark for good practice
in delivering quality outcomes for children • Further work to progress the proclamation of
Chapter 12 of the Children and Young
• distribution of the Health Promoting Early Childhood Persons (Care & Protection) Act 1998, and to
Kit, developed by the University of Western Sydney, implement the new regulation and associated
which promotes children’s services as exponents of new licensing arrangements.
good health practices and provides mechanisms for
building stronger links with families and communities, • Continuing implementation of the NSW Early
and investment of over $6 million to ensure continuity Childhood Services Policy including
of services at risk of closure and in improving service undertaking the preschool fee relief review
environments to boost child safety and health and development of the flexible model child
standards. and family centres in partnership with the
Commonwealth Government.
Other projects in progress include the revision of the Child
Care Health and Safety Model Policies and Practice • Working in collaboration with other relevant
Handbook by the University of NSW School of Public Health non-government and Government agencies to
and Community Medicine. The revised handbook will cover improve outcomes for children and families.
health and safety practice in early childhood services • Involvement in national work that impacts on
including the management of food allergies, illnesses, NSW, including the Commonwealth
administration of medication, infectious diseases, Government’s National Agenda for Early
immunisation, occupational health and safety, and legal and Childhood, and addressing qualified staff
insurance issues. The handbook will help centres provide a shortages under the Community Services
safe and healthy environment for children and staff and is Minister’s Advisory Council.
expected to be distributed in early January 2004.

The NSW Minister for Community Services announced a

review of the preschool fee relief policy criteria to be
overseen by a steering committee of representatives from
peak children’s services groups. The committee is expected to
provide recommendations to the Minister on strategies to
improve access to services for low-income families by
December 2003.

Planning commenced for two pilot flexible model child

and family services to be established in partnership with
the Commonwealth Department of Family and Community
Services. The models will include a ‘one-stop-shop’ with a
range of children’s services, intervention, health, family
support and parenting programs. The potential for
streamlining funding and administrative requirements
between the Commonwealth and State Governments will
also be examined.
P R E V E N T I O N A N D E A R LY I N T E R V E N T I O N S E R V I C E S

Table 2.1 Funded children’s services

23
These are services that receive State Government contributions towards providing a specific service. The services
include long day care, preschool, occasional, multi-purpose, vacation care, toy library, supported playgroup, resource
or peak groups.
1998/99 1999/2000 2000/01 2001/02 2002/03
Services Number % Number % Number % Number % Number %

Centre-Based Services 1,285 74.4 1,314 73.5 1,290 72.9 1,288 75.3 1,283 75.4

Mobile Services * 61 3.6 66 3.7 67 3.8 63 3.7 66 3.9

Vacation Care** 329 19.0 340 19.0 342 19.3 292 17.1 286 16.8

Early Childhood Services** 53 3.0 68 3.8 71 4.0 68 4.0 67 3.9

Total 1,728 100 1,788 100 1,770 100 1,711 100 1,702 100
Estimated total licensed/funded capacity 46,428 per day, 2002/03
* Mobile Services include licensed mobile preschools and funded-only mobile services. Funded-only mobile services are not recorded
on the system as having a licensed capacity.
** These services are not recorded on the system as having a licensed capacity.
Data source: Children’s Services Information System Annual Statistical Extract 2002/03 – Produced by Information Management,
NSW Department of Community Services.

Table 2.2 Licensed children’s services

Licensed children’s services are those required to be licensed under the NSW Centre-Based and Mobile Child Care
Services Regulation (No.2) 1996 and the Family Day Care and Home-Based Child Care Regulation 1996. Centre-based
and mobile services can provide long day care, preschool, occasional care or a combination thereof. Family day care and
home-based care are services provided in carers’ own homes.

1998/99 1999/2000 2000/01 2001/02 2002/03

Services Number % Number % Number % Number % Number %
Family Day Care 114 3.6 118 3.7 110 3.6 113 3.7 111 3.6

Home-Based Services 331 11.0 293 9.3 250 8.1 182 6.0 173 5.7

Mobile-Services 12 0.4 12 0.4 11 0.4 11 0.4 11 0.4

Centre-Based Services 1,362 43.0 1,394 43.8 1,363 44.4 1,385 45.8 1,423 46.7

Funded Centre-Based Services 1,281 40.5 1,314 41.3 1,290 42.0 1,285 42.5 1,279 42.0

Funded Mobile Services 51 1.5 49 1.5 49 1.6 45 1.5 48 1.6

Total 3,151 100 3,180 100 3,073 100 3,021 100 3,045 100
Estimated total licensed capacity 122,735 per day, 2002/03
Data source: Children’s Services Information System Annual Statistical Extract 2002/03 – Produced by Information Management,
NSW Department of Community Services.
 P R E V E N T I O N A N D E A R LY I N T E R V E N T I O N S E R V I C E S

Table 2.3 Children accessing funded licensed services during one survey week in September 2002
24
Number
Children from low-income families for whom fees were reduced 15,049
Children from Special Needs Group*
• Indigenous Australian children 3,010
• Children from Cultural and Linguistically Diverse (CALD) backgrounds 9,937
• Children with a disability 5,999
* These categories are not mutually exclusive.
Data source: Children’s Services Information System Annual Statistical Extract 2002/03 – Produced by Information Management,
NSW Department of Community Services

In 2002/03, the total budget for CSGP was $93.47 million

Community Services Grants Program
including:
DoCS is committed to funding services to build stronger
• $19.16 million for 331 community youth and
communities that promote the safety, welfare and
adolescent support services (including 55 adolescent
wellbeing of children and their families. These funds are
and family counselling services across NSW) to
administered under the Community Services Grants
provide support and counselling to young people to
Program (CSGP), which funds community organisations
avoid family breakdown or to re-establish
to:
relationships with their families, and
• support children, young people, individuals and
• $34.44 million for 446 family and individual support
families so that they can enhance their independence,
projects (including Families First).
safety, self-esteem and quality of life within the
community In April 2003, $118,041 was transferred from the NSW
Premier’s Department to fund nine Volunteer Referral
• build strong communities and social capital and
Agencies for the 2003/04 financial year. DoCS will also be
undertake community development, so that
represented on the NSW Premier’s Department Review of
communities are well informed, resourced and
Volunteer Referral Agencies across NSW.
connected, and equity and diversity are embraced,
and Chart 2.4 Number of services (CGSP)
• build and sustain the capacity of the community
services sector at Regional and State levels to deliver Youth Services Families First
26% 14%
responsive services through sector development,
policy and advocacy. Child
Protection
CSGP-funded services include individual and family 3%

support services, community development projects,

neighbourhood and community centres, community youth
and adolescent support services, some child protection
services, and culturally specific services for Aboriginal and Family and Community
individual support development
Torres Strait Islanders and CALD groups.
18% 39%
The CSGP Service Framework provides a mechanism for
describing services funded under the program, and
Families First 176
improved reporting on the performance outcomes for
Child protection 35
each project. Almost 100 percent of services are now
Community development 484
working to the format of the new specifications.
Family and individual support 232
Youth services 329
P R E V E N T I O N A N D E A R LY I N T E R V E N T I O N S E R V I C E S

“
25
Priorities for 2003/04 (CSGP)
• The CSGP Roundtable, a group comprised of It really is a
Government and non-Government sector
members, will oversee the next stage of partnership of DoCS and
purchasing reform, including the development
of data collection systems and practice
licensees working together in
standards to measure the quality of services
being delivered.
the best interests of children
• DoCS will implement strategies to determine and families.
whether funded services are meeting
community needs. As they are often the only
people from the industry who
YOUTH DEVELOPMENT
In 2002/03, DoCS provided recurrent funding for five
physically visit services, DoCS
after-school youth services in Hurstville, Campsie, Mt Children’s Services Advisors
Druitt, Bankstown and Penrith providing safe and
supportive places for young people aged 12–18 years to are in a position to offer
go after school, on weekends and during school holiday
periods. These services also: advice on what’s happening
• provide a range of face-to-face services to young
people
in child care and, of course,
• develop programs that are responsive to the needs of to offer support.
local youth
• participate in local planning, community I see some really great things
•
•
development, liaison and outreach
recruit and train volunteers to assist with programs, and
foster and sustain links between young people and
their local communities.

Funding was also provided for nine Youth Support Worker

projects in Newcastle, Campbelltown, St George/
Sutherland, Canterbury, Raymond Terrace, Randwick,
“
happening in child care
through innovative and high
quality services and young
children are getting so much
Botany/Quakers Hill, Kempsey, and Western Sydney at a from this.
cost of $2.25 million over four years. These projects
include a mix of casework, group work and outreach
services which target young people aged 12–17 years and
their families.

JUDY DAUNT
DOCS CHILDREN’S SERVICES ADVISER
 P R E V E N T I O N A N D E A R LY I N T E R V E N T I O N S E R V I C E S

26 AREA ASSISTANCE SCHEME F A M I LY S U P P O R T S E R V I C E S

Seventeen projects totalling $790,876 were transferred Family Support Services provides a range of services to
from the Area Assistance Scheme (AAS), co-ordinated by prevent family breakdown and promote family strengths
the then PlanningNSW, to the CSGP. These projects including one-to-one support in the home, crisis support,
included funding for generic and Aboriginal youth counselling and home management skills, as well as
workers, community development workers, information parenting, mutual self-help and adult education groups.
services and resource centres. The projects will support
Family Support Services continues to be a major partner in
community development and provide services in areas
the delivery of the Families First program across NSW and
experiencing social stress and/or undergoing rapid urban
of prevention and early intervention activities with local
growth and change.
knowledge of existing service systems, community
infrastructure and links to local families.
FAMILIES FIRST
The Families First program is a whole-of-government This year, DoCS provided $20.63 million to 211 Family
initiative that supports families with young children aged Support Services across NSW under the CSGP.
up to nine years by investing in prevention and early
intervention to significantly enhance outcomes in later BET TER FUTURES STRATEGY
life. By supporting families, the conditions which lead to The Better Futures Strategy aims to increase the
child abuse and neglect as well as juvenile and adult effectiveness of services for vulnerable young people aged
crime are reduced and the whole community benefits. between 9-18 years. DoCS purchases services from the
non-government sector on behalf of Regional
In 2002/03, DoCS provided funding of $18.1 million to
Management Groups.
214 projects in 76 Local Government Areas in NSW
including: DoCS participated in developing Area Youth Plans for the
• 31 volunteer home visiting services Hunter, Nepean, South East Sydney, Central Coast,
Illawarra and Orana Far West regions. Six pilot services
• 62 family worker positions
commenced in the Cessnock, Penrith, Menai, Gosford,
• 35 playgroups
Wollongong and Broken Hill areas. DoCS purchased
• 12 education and resource centres. four of these services from non-government
DoCS also reviewed and committed $5 million to organisations (NGOs).
established Families First services in the Mid and Far The Better Futures strategy will continue to be rolled out
North Coast to continue operation until 2006. in targeted locations. The six pilot services will be fully
operational with additional funds available for DoCS’
regions to fund service priorities identified through the
Priorities for 2003/04 (Families First) youth planning process. DoCS has already invested
$730,000 in services to support youth through the pilot
• A budget of $23.3 million will be available for
projects, and depending on regional plans, additional
existing projects and the purchase of new
services may be purchased by DoCS in 2003/04.
services in 2003/04.

• Families First will be operational in every A B O R I G I N A L C H I L D , Y O U T H A N D F A M I LY

region across NSW by December 2003. STRATEGY
DoCS values and seeks community input on the services
for Aboriginal and Torres Strait Islander families and
children, and consults with communities to identify the
most culturally appropriate service types and models.

The Aboriginal Child, Youth and Family Strategy (ACYFS)

(formerly known as ‘Improving Outcomes in
P R E V E N T I O N A N D E A R LY I N T E R V E N T I O N S E R V I C E S

Aboriginal Families’) will help meet critical needs of • training such as community-based programs on grief
27
Aboriginal children and young people, families and and loss on the Far North Coast, and
carers across NSW.
• an Indigenous parenting strategy on the Mid North
In 2002/03 DoCS received $1.7 million to commence Coast.
implementation. The first year has concentrated on
There is a significant gap in health and educational
developing Regional Indigenous Plans, conducting
outcomes between Aboriginal and non-Aboriginal young
consultations, training and providing one-off service
people. As well, Aboriginal young people continue to have
development grants.
higher rates of involvement in the criminal justice system
This year nine Aboriginal planners and project officers were and Aboriginal families are over-represented in child
employed in the Far and Mid North Coasts, New England, protection notifications. In some Aboriginal communities,
Riverina/Murray, Orana Far West, Central West, Southern Aboriginal children and young people are at very high risk
Highlands, Illawarra and Nepean areas to further the of harm and neglect.
planning of Aboriginal services and to develop ACYFS plans.
This project allows Aboriginal community leaders and
Locally funded projects included: Government service providers to take action to meet these
urgent needs. The aims of the project include a focus on:
• service development grants to Aboriginal and Torres
Strait Islander organisations in the Nepean area • delivering services to Aboriginal people and achieving
better outcomes
• school holiday programs for Aboriginal young people
in South West Sydney • better coordination of service delivery to Aboriginal
communities
• various communication strategies such as community
newsletters in South West Sydney • prevention and early intervention, and

• Aboriginal culture and heritage.

“ Recognising and demonstrating the difference in needs

between communities is a critical component of the
work we do. The opportunity to work with community
organisations and other agencies to assess community
“
and individual needs in a holistic manner is both a
challenge and a reward of the role of DoCS.
The indicators are that this method of joint work will
impact positively on outcomes for individuals and
communities.

PAM BRUNNER
DOCS DIRECTOR PARTNERSHIPS & PL ANNING - NORTHERN REGION
 P R E V E N T I O N A N D E A R LY I N T E R V E N T I O N S E R V I C E S

The project will be implemented in all areas across NSW BUILDING CAPACITY WITH OUR
28
where Aboriginal people live. Funding will be distributed ABORIGINAL COMMUNITY PARTNERS
according to a formula reflecting the level of the
During the year, $400,000 was provided to the National
Aboriginal population, and the costs associated with
Council of Social Service NSW under the CSGP for a two-
delivering services to Aboriginal people and communities.
year project to enhance access to culturally appropriate
services delivered by Aboriginal and Torres Strait Islander
organisations and to build the capacity of those
organisations.
Priorities for 2003/04 (ACYFS)
This project was developed in consultation with the
• In 2003/04 funding will increase to $3.03 million.
Department of Aboriginal Affairs and the NSW Premier’s
Regions will use this funding to purchase
Department.
additional Aboriginal and Torres Strait Islander
services or enhance the capacity of existing
services.
ALCOHOL & DRUG ABUSE PREVENTION
(DRUG SUMMIT)
Under the NSW Drug Summit Plan of Action DoCS
received four years funding for innovative prevention and
early intervention projects to support families,

“
communities and individuals. In 2002/03, the total Drug
Summit funding was $2.92 million.

This funding helped DoCS provide Transition from Primary

A family worker would visit to High School projects in Kempsey and Campbelltown.

me at home and provide much needed These projects include a range of community and school
interventions that identify young people at risk and
support while I would also go into provide avenues for support before critical problems arise.

DoCS continued the Getting It Together scheme, funding

Ballina and visit the centre where they 13 organisations to develop specialised case management
brokerage services for vulnerable young people who are
arranged counselling and help with
“
housing. They were always there for me.
When I first came to the area I didn’t
know anyone but the centre has
helped me through a pretty low
unable or unwilling to access conventional services.

Youth Drug Court case management and brokerage

services received $2.98 million funding over three years
from July 2000. These services provide case management
for young people and help improve their accommodation
options. Around 100 people were referred to this program
over the year.

DoCS also provided drug and alcohol training for

period in my life. Supported Accommodation Assistance Program (SAAP)

workers and helped fund a program that gives access to
family members in prison.

Funding for the Cabramatta Street Team, established in

July 2001, continued. Total funding over two years from
July 2001 is $1.42 million. Since inception, the team has
JACQUELINE helped more than 1,137 disadvantaged people on the
MOTHER OF TWO GIRLS ON HER LOCAL streets of Cabramatta.

FAMILIES FIRST SERVICE IN BALLINA - BYRON

P R E V E N T I O N A N D E A R LY I N T E R V E N T I O N S E R V I C E S

DoCS provided $540,000 to the Cabramatta Moving

29
Forward Program over two years (2001/02 – 2002/03).
This program provides intensive family support and
counselling to individuals and families affected by drugs
and alcohol.

Funding from the Commonwealth’s National Illicit Drug

“
Strategy in 2002/03 was $1.045 million and enabled DoCS
to fund:

• capacity-building projects in Bourke/Brewarrina/

Walgett, Illawarra, Hunter and Nimbin, as well as a I quickly learned the difficulty
collaborative project between the Drug and Alcohol
Multicultural Education Centre and the Pacific Islander
and frustrations of being a 24-hour, full
community ($495,000)
time parent. It requires total dedication.
• improvements to the DoCS Parenting website to
provide mapping and enhance existing drug and Most of the time you are flying blind,
alcohol resources ($75,000)
relying on instincts and memories of
• family and carer training with NSW Health, including
development of resources for families and carers of your own upbringing, then you have to
drug users ($225,000), and

• telephone referral and advice services ($250,000).

negotiate all the conflicting opinions and
theories on child rearing.
Priorities for 2003/04 (Drug Summit)
Under the Government’s Second Drug Budget,
I was really surprised at how much
DoCS will receive $15.15 million to continue its useful and practical information there
drug and alcohol abuse prevention projects.

The total budget for 2003/04 is $2.005 million for

was. It was great to be able to ask
the National Illicit Drug Strategy, $3.117 million
for Drug Summit and $980,000 for the
questions and toss around ideas.
Cabramatta Anti-Drug Strategy.

Four new Drug Budget projects will be

implemented:

•
drug and alcohol training for frontline
workers ($220,000 in 2003/04)

guidelines for drug testing in care and

protection cases ($80,000 in 2003/04)
The truth is that most men are genuinely
interested in the quality of their
relationships with their children and
want to be more than a breadwinner
“
• case management for families with drug-
and disciplinarian.
using adolescents ($40,000 in 2003/04), and

• scoping and implementation of the National

Illicit Drug Strategy Dual Diagnosis project
($500,000 in 2003/04).
P H I L L I P, F A T H E R O F T W O O N H I S L O C A L
F A M I L I E S F I R S T S E R V I C E F O R FAT H E R S I N K E M P S E Y
 P R E V E N T I O N A N D E A R LY I N T E R V E N T I O N S E R V I C E S

30 Supported Accommodation Assistance

Program (SAAP)
The SAAP program is a joint State/Commonwealth
initiative that provided funding for 397 services to help
people who are homeless or at risk of homelessness in
2002/03. Homeless people are one of the most vulnerable
groups in our society and family breakdown is one of the
key reasons for homelessness. This is particularly true for

“
women and children escaping from domestic violence.
The program is a key part of DoCS’ early intervention
strategies that help support the development of
Through reaching out to healthy families.

This year key SAAP projects included the roll-out of the

families in local neighbourhoods we are SAAP IV reforms across all Regions with over $1.8 million

seeing some families who were not additional recurrent and $2.6 million non-recurrent funds
allocated to SAAP agencies in NSW. In addition, a sector-
previously linked to any support activities wide one-off allocation totalling over $2.9 million was
provided to SAAP agencies in June 2003 for asset
now taking part in their communities replacement, upgrades and compliance with occupational
health and safety. This allocation was based on 2.8
and developing confidence in their skills percent of an agency’s base funding (as at 1 July 2003),
with a minimum payment of $3,000.
as parents. DoCS continued to participate in The Partnership Against
Homelessness, a whole-of-government strategy to
They are also getting better access to improve coordination and integration of services targeting

information about parenting which is the homeless or those at risk of homelessness. This
included draft Strategic Implementation Plans Against
allowing them to seek assistance before Homelessness for Western Sydney, New England and

small stresses develop into the need for

much more intensive support and
intervention.
In the past some of these families would
“ Sydney’s inner city.

DoCS successfully negotiated for SAAP to be part of the

Joint Guarantee of Service (JGOS) for people with mental
health problems developed between the NSW
Departments of Housing and Health. The expanded JGOS
also includes the NSW Aboriginal Housing Office and the
Aboriginal Health and Medical Research Council of NSW,
as well as DoCS.

have tried to cope alone. New service specifications were implemented with
one third of SAAP services by 1 July 2002. Another third of
SAAP services will enter into the arrangements from
1 July 2003. All service agreements include service
specifications and performance agreements for three years.

Work also commenced on developing a SAAP Monitoring

D E B O R A H C O N N O R , D O C S FA M I L I E S F I R S T and Review Framework and a review of SAAP training
COMMUNITY PROGRAMS OFFICER, METRO SOUTH WEST was completed.
P R E V E N T I O N A N D E A R LY I N T E R V E N T I O N S E R V I C E S

Commonwealth funded, ultimately committing an

31
additional $101 million over four years to 30 June 2006.
Priorities for 2003/04 (SAAP) This allowed non-government organisations funded by
• Rollout of SAAP IV (Round 2 Allocation) DoCS to meet salary increases associated with the new
SACS Award.
• Mid-term review of SAAP

• Final evaluation of SAAP

DOMESTIC VIOLENCE SUPPORT SERVICES
• Commencement of SAAP V negotiations with Domestic violence is a significant problem that affects
the Commonwealth Government. women and children in particular. Living with the fear of
abuse and assaults can cause family breakdown. Research
shows that children who witness domestic violence are more
Table 2.5 SAAP services by client group,
likely to develop aggressive behavioural problems, become
2002/03
anxious, suffer from phobias, have low self-esteem, perform
Number of service providers % poorly at school and show emotional distress.
Young people 177 44.6 Studies also show that these problems can continue into
Single men only 37 9.3 adulthood with victims suffering from depression, low
Single women only 20 5.0 self-esteem and criminal behaviour. In some cases the
generational cycle of abuse can continue with children
Families 25 6.3
who grew up in domestic violence repeating violent
Women escaping domestic violence 89 22.4 behaviour in their own families.
Cross-target/multiple/general 49 12.3
Women and children trying to escape domestic violence
Total 397 100 can access support crisis and accommodation services
Data source: AIHW NDCA 2002/03 Preliminary Data funded through SAAP. They also have access to early
intervention and prevention programs.
Table 2.6 SAAP services by type, 2002/03 In 2002/03, over $32.7 million was provided to 96
Number of service % Domestic Violence Support Services across NSW (as at
delivery models May 2003), including $170,300 new recurrent and
Crisis/short-term accommodation 140 35.3 $608,245 one-off funds allocated to SAAP agencies that
specifically support women escaping domestic violence.
Medium/long-term accommodation 106 26.7
Day support 2 0.5 In 2002/03, SAAP funding was provided to the NSW
Women’s Refuge Resource Centre to document and
Outreach support 20 5.0
promote a diverse range of innovative strategies and
Telephone information/referral 6 1.5 models of service provision in women’s refuges. The
Multiple 85 21.4 IMPACT 21 project provides a valuable tool for women’s
Other 38 9.6 refuges to help them improve their services. The project
received $62,193 for a 12-month project and a report was
Total 397 100
delivered to the Women’s Refuge Conference in May
Data source: AIHW NDCA 2002/2003 Preliminary Data 2003. A further $77,250 has been provided each year for
the next three years for a project worker.

SOCIAL AND COMMUNITY SERVICES AWARD SAAP funding of $88,660 was provided to the University
On 21 November 2001, the NSW Government committed of NSW’s Centre for Gender Related Violence and the
to meet its share of the additional costs associated with Australian Domestic and Family Violence Clearinghouse to
the introduction of the new Social and Community research ways for women experiencing domestic violence to
Services (SACS) Employees State Award. On 28 August remain safely in their own homes, with the violent partner
2002, the NSW Government announced a further financial leaving. The research aims to contribute to policy
assistance package to services that were partly development which intersects violence against women and
 P R E V E N T I O N A N D E A R LY I N T E R V E N T I O N S E R V I C E S

homelessness, as well as develop a viable outreach and

32
brokerage service model able to support women to remain in
their own homes. It is expected to be delivered in early 2004. Priorities for 2003/04
DoCS works to reduce violence against women by (Domestic Violence)
participating in the NSW Strategy to Reduce Violence
• Planning for the restructure of the VAW
Against Women (VAW). DoCS, NSW Health, the Attorney-
Strategy to improve the whole-of-government
General’s Department and NSW Police have pooled
response to domestic and family violence
resources to achieve stronger and more responsive
networks to reduce violence against women as part of the • Improving support to Regional Violence
VAW Project. There is shared funding between the five Prevention Specialist positions hosted
Departments for 18 regional specialists who work on this by DoCS
project. DoCS is the host agency for five of these positions
in western Sydney and in northern, western and southern • Development of whole-of-government
NSW. (See Appendix 28 for further details.) performance indicators for domestic violence
as part of an initiative of the Human Services
DoCS is represented on the VAW State Management Chief Executive Officers Group. This will
Group and the VAW Council.
improve reporting capabilities and better
DoCS has contributed significantly to the development of reflect the Government’s commitment to
Interagency Guidelines as part of the VAW Strategy over enhancing the system and service response to
the last four years, funded through the Partnership Against domestic and family violence.
Domestic Violence initiative. The guidelines were launched
on Stop Domestic Violence Day, 28 April 2003.

DoCS also organised a Domestic Violence Research Forum

and a forum on Domestic Violence Prevention and
Education Strategies for Young People.

Graph 2.7 Monthly calls to DoCS’ Domestic Violence Line, 2002/03

1 800
1 600
1 400
1 200
1 000
800
600
400
0
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
2002 2002 2002 2002 2002 2002 2003 2003 2003 2003 2003 2003

Source: Domestic Violence Line Database, July 2002 to June 2003 – Produced by Information Management, NSW Department of
Community Services
P R E V E N T I O N A N D E A R LY I N T E R V E N T I O N S E R V I C E S

DoCS’ Domestic Violence Line is a statewide 24-hour DISASTER ASSISTANCE 33

telephone crisis counselling and referral service. It is
DoCS is responsible for helping provide immediate and
staffed by trained female counsellors sensitive to the
long-term welfare and recovery services during natural
needs of people who have experienced domestic violence,
and other disasters under the State Disaster Plan. This
and helps them work towards stopping the domestic
involves helping victims by providing food, clothing,
violence, minimising the risk and increasing their safety.
advice, guidance and personal and financial support.
Police intervention can be arranged, as well as transport
Disaster recovery also involves working closely with
to take the caller and children to a safe place, and advice
emergency services. When required, DoCS sets up
is provided on Apprehended Violence Orders.
evacuation centres where on-site staff can meet the
Callers are also referred to other services for immediate needs of victims. DoCS also coordinates longer-
accommodation, support and counselling. term aid and can establish recovery centres where victims
can get information, financial support, insurance advice
In 2002/03, the Domestic Violence Line received more
and other specialist help.
than 17,306 calls, the majority of which involved physical,
verbal or psychological violence. Of all calls to the DoCS coordinates a number of non-government agencies
Domestic Violence Line 5,935 involved children. to assist in providing these services, including St Vincent
de Paul, the Red Cross, Salvation Army, Seventh Day
Adventist Church (Adracare), and Anglicare.
Table 2.8 Calls to DoCS’ Domestic Violence Line
by issue reported, 2002/03 There were a number of major bushfires in NSW between
October 2002 and February 2003 where DoCS worked
Type Number
behind the scenes to assist victims. DoCS also provided
Physical 6,816
operational support to the Australian Capital Territory
Verbal 8,527 following the Canberra bushfires in January 2003.
Sexual 1,167
In total, DoCS’ Disaster Recovery Program responded to
Psychological 7,144 54 events during 2002/03 assisting over 5,000 disaster
Social 2,928 affected victims. Government funds of approximately
Economic 2,286 $3.2 million were expended to respond to these disaster
events and assist disaster-affected victims.
Note: There can be multiple violent issues reported in a call. In addition to these Government funds, financial
Source: Domestic Violence Line Database, July 2002 to June 2003
assistance was also provided through the Community
– Produced by Information Management, NSW Department of
Community Services Disaster Relief Fund. The Community Disaster Relief Fund
(CDRF) is administered by DoCS and channels money
Table 2.9 DoCS’ Domestic Violence Line: raised through public appeal to people adversely affected
calls involving children, 2002/03 by disasters such as bushfire, flood and drought.
Total Calls Total Number Total Number DoCS reviewed Memoranda of Agreement with AdraCare,
of Children of Calls St Vincent De Paul, Red Cross and the Salvation Army and
Involving Children
developed a formal Memorandum of Agreement with
17,303 12,246 5,935 Anglicare.

Source: Domestic Violence Line Database, July 2002 to

In 2002/03 a total of over $6.2 million was provided for
June 2003 – Produced by Information Management, NSW drought relief and bushfire assistance from the CDRF. Of
Department of Community Services. these funds, approximately $890,000 was provided to
households who lost homes and over $880,000 was
provided to over 140 primary producers and small
businesses that lost infrastructure due to bushfires.
 P R E V E N T I O N A N D E A R LY I N T E R V E N T I O N S E R V I C E S

Over 3,000 applications were received from drought- DoCS Disaster Recovery staff also provided lecturers for
34
affected families and over $4.5 million was provided in the national disaster recovery training programs at the
drought relief. DoCS attended over 40 farm family Emergency Management Institute of Australia.
gatherings and drought recovery committees across NSW
An internal internet-based Disaster Recovery Database
to provide information and support to drought-affected
was established and the Disaster Recovery Manual was
communities.
reviewed. Standard Evacuation Centre Procedures were
The Community Disaster Relief Fund Standing Committee was also developed for the Hawkesbury Nepean Flood in
established in February 2002 to ensure the equitable collaboration with the State Emergency Services.
allocation of funds raised through public appeals. The
Committee, chaired by DoCS, consists of representatives of
major charities with expertise in disaster welfare, Local Priorities for 2003/04 (Disaster Recovery)
Government, Rotary, non-government organisations and key • Review of Regional Disaster Recovery structures
government departments. and plans
Over 600 DoCS staff were given introductory training in • Development and documentation of Standard
the Disaster Recovery Program and a cross-agency Operational Procedures.
disaster recovery team leader training course was
delivered in eight rural and four metropolitan locations.

“ One guy lived in a dwelling made of corrugated iron lined

with plywood. It was accessed by a fairly rugged 4WD track. He was
evacuated twice in a five-day period and lost his house in the fires.
As well as replacing his 4,500 litre water tank we were able to
provide him with $18,500 in grants. He was a really humble person
who couldn’t believe the generosity of the community and DoCS.
“
The common thing you hear is that ‘there are plenty of people out
there who need more assistance than me’.

DAVID SHEPHERD
DISASTER RECOVERY OFFICER - SOUTHERN NSW
P R E V E N T I O N A N D E A R LY I N T E R V E N T I O N S E R V I C E S

EVENTS WHERE DOCS PROVIDED DISASTER RECOVERY SERVICES IN 2002/03 35

Date of Incident Description of Incident DoCS Region
June 02 Kearsley Siege Hunter
July 02 Railway closed due to possible demolition charges – Blue Mts Metro West
July 02 Bushfire Metro West
August 02 Unit fire as a result of a petrol tanker overturning – Rockdale Metro South East
September 02 Gas Leak – Ashfield Metro South East
September 02 Bushfire – Kempsey Northern
September 02 Peat Bog Fire – Coraki Northern
October 02 Bushfire – Engadine Metro South East
October 02 Bombing – Bali SDRC
October 02 Bushfire – Companhurst/Waterview Heights Northern
October 02 Bushfire – Grafton Northern
October 02 Bushfire – Cessnock Hunter
October 02 Bushfire – Mt Hay Metro West
October 02 Bushfire – Bucketty Metro North
October 02 Bushfire – Emmaville Northern
October 02 Bushfire – Baerami Hunter
October 02 Unit Fire – Strathfield Metro South West
October 02 Bushfire – Ewingar Northern
October 02 Bushfire – Minnie Waters (Grafton) Northern
October 02 Bushfire – Port Macquarie Northern
October 02 Bushfire – Crescent Heads Northern
October 02 Bushfire – South West Rocks Northern
October 02 Bushfire – Tea Gardens Hunter
October 02 Chicken Newcastle Disease – Horsley Park Metro South West
October 02 Bushfire – Wallangarra Northern
October 02 Small Hive Beetle in Honey Bees Metro West
November 02 Hotel Fire – building evacuated Metro South East
November 02 White Powder Incident – building evacuated in Parramatta Metro West
November 02 Bushfire – Mittagong/Braemer/Willowvale Southern
November 02 Bushfire – Nowra Southern
November 02 Bushfire – Wollongong Southern
November 02 Storm Damage – Deepwater Western
December 02 Mini Tornado – Taree/Wingham/Port Macquarie Northern
December 02 Bushfire – Glenorie Metro West
December 02 Bushfire – Berowra Metro North
December 02 Drought Statewide
January 03 Bushfire – Jindabyne Southern
 P R E V E N T I O N A N D E A R LY I N T E R V E N T I O N S E R V I C E S

36 D I S A S T E R R E C O V E R Y S E R V I C E S ( C O N T. )
Date of Incident Description of Incident DoCS Region
January 03 Bushfire – Central Coast Northern
January 03 Bushfire – Canberra Southern
January 03 Bushfire – Yass Southern
January 03 Bushfire – Yarralumla Southern
January 03 Bushfire – Cooma Southern
January 03 Siege – Griffith Western
April 03 Storms – water in bedroom of elderly couple, Metro North
one person with a disability – Ryde
April 03 Hazmat Incident – Forbes Western
May 03 Storm/rain damage – Sutherland area Metro South East
May 03 Unit fire – Bronte Metro South East
May 03 Gas Tank leaking in Caravan Park – Glenwood Northern
May 03 Heavy rain causing water and mud accessing a Northern
block of flats – south of Port Macquarie
May 03 Gas Tanker overturned Metro South West

“ On behalf of the Parent Management Committee

of Rainbow Street Child Care Centre, I would like to thank
your Department at Metro South East, for your valuable
assistance in helping our childcare centre return to
operation within eight days of being burnt down.
Our younger children are now located in a local Baptist
“
Church and older children are enjoying their base at
Rainbow Street Public School.

RAINBOW STREET CHILD CARE CENTRE

METRO SOUTH EAST REGION METRO WEST REGION

The Metro South East Region includes The Metro West Region includes Cumberland,
Southern and Eastern Sydney and the Inner Prospect, Nepean and Western Sydney. There
West. There are Community Service Centres are Community Service Centres at Auburn,
located at Redfern, Hurstville and Sutherland. Blacktown, Katoomba, Mt Druitt, Parramatta,
Penrith, Richmond and St Marys.
Some of our major achievements this year:
• Established the Redfern Waterloo Street Team to Some of our major achievements this year:
37
help local children and young people who may be • Developed Principles of Partnerships Statement,
engaged in anti-social behaviour or at risk of harm. guiding the way the Region will work with
The Street Team is a whole-of-government initiative. community partners in consultation with non-
government peaks.
• Developed a service model for an Intensive Family
Support Service for families in Redfern and • Organised a two-day symposium on the Mt Druitt
Waterloo. The Barnardos-run service will target Family Violence Response Strategy, which was
families that do not use traditional support services. attended by over 90 representatives from State and
local government agencies and non-government
• Set up two new services targeting Aboriginal
organisations.
people and people with culturally and linguistically
diverse backgrounds. The Mudgin-Gal Aboriginal • Undertook several initiatives to strengthen Pacific
Women’s Corporation will deliver an in-home family Islander communities, including the employment of
support service, while Centacare will provide family a Pacific Islander community development worker,
support counselling for culturally and linguistically publication of a youth magazine and furbishment of
diverse communities. an office space and equipment for a Samoan
community group
• Obtained almost $300,000 Community Solutions
funding for the Walla Mulla Family & Community • Reached agreement with NSW Health counterparts
Support Service. on a protocol for ensuring that children coming into
long-term care receive comprehensive and timely
• Gained recurrent funding for the After School Youth
assessment of their health needs
Service at Hurstville’s YouthZone and for youth
support workers at St George and Sutherland • Completed a significant research report on the
Family Support Services. needs of parents and carers in the Nepean area,
which was launched by the NSW Minister for
• Implemented the Inner City Mobile Playbus
Community Services. The report will provide a
program for disadvantaged and marginalised
framework for Families First funding in the Region
children and families in the inner city.
• Established an Aboriginal liaison project designed
• Worked collaboratively with all levels of
to assist Aboriginal organisations in the
Government and the Aboriginal community on the
Cumberland/Prospect area to improve coordination
re-location and licensing of Murawina Child Care
and communication between agencies
Centre from Eveleigh Street, Redfern to refurbished
premises in the grounds of Redfern Public School. • Allocated over $400,000 to four organisations in
Riverstone and Granville areas to establish
• As part of the Better Futures Initiative, $200,000
Community Hubs and/or Schools as Community
was allocated to a Menai community-based
Centres for the region. These projects aim to
organisation to coordinate activities and projects
improve service delivery to families with young
for young people aged 12–18 years.
children aged 0–8 years

• Established an Interim Intensive Family Support

Service in Blacktown/Baulkham Hills.
38
PROGRAM AREA 2

Helping and protecting children at risk –

Intensive and Statutory Intervention Services

“T his is not a career which will

suit everyone. You need good
communication skills, but more
importantly, you must have a
passion for helping children,
young people and their families.
“
ELAINE TURNER
Please note: figures in this section may not SENIOR ABORIGINAL CHILD PROTECTION
add up to 100% due to rounding. CASEWORKER - WESTERN REGION
Helping and protecting children at risk –
Intensive and Statutory Intervention Services
While our early intervention and prevention
41
programs are designed to provide support to
families before situations reach a critical stage and
CHILD PROTECTION – THE IMPACT OF
reduce the need for intervention, we also have a DOMESTIC VIOLENCE, DRUG AND
statutory responsibility to ensure children and ALCOHOL ABUSE
young people are protected from risk of harm. • Over the past 10 years, child protection reports in
The budget enhancement announced by the NSW NSW have increased sevenfold.
Government in December 2002 has provided DoCS • Child protection notifications increased nationally by
with the opportunity to enhance child protection 26 percent between 1995/96 and 2000/01. Alcohol
services in NSW with:
and drug abuse is one of the main factors
• $14.3 million for new caseworkers in 2003/04, contributing to the increasing demand for DoCS
including $2.3 million to strengthen Joint services — sometimes in tandem with other issues
Investigative Response Teams (JIRTs), and such as domestic violence, mental illness, family
• $3 million for additional family support isolation, homelessness, financial stress and
services to help those in need of advice and unemployment.
support in caring for their families.
• DoCS caseworkers reported that 75–90 percent of
DoCS has a statutory responsibility to respond to their cases involve alcohol or drug abuse. This is
reports of child abuse and requests for assistance consistent with US research which estimates that
in NSW. Since the introduction of the Children and between 70–90 percent of all child abuse cases
Young Persons (Care and Protection) Act 1998 in involve alcohol and drug affected parents, and lead
December 2000, DoCS has experienced a massive to 75 percent of all placements in out-of-home care.
increase in the number of child protection reports
it receives and a significant increase in demand for • Child Death Review Team annual reports also note
its services. the high correlation between alcohol and other
drugs and the death of children and young people
Factors that have contributed to this increase
include the expansion of the definitions of what in NSW.
constitutes a child being “at risk of harm”, what • Nearly half of the women seeking treatment for
mandatory reporters are obliged to report, and a alcoholism report a childhood of physical or sexual
social environment where families are increasingly
abuse by a parent. The prevalence of sexual abuse
affected by drug and alcohol abuse, domestic
histories among substance abusers is two to four
violence, isolation, mental health problems,
times higher than in the general population.
gambling addictions, financial stress and
unemployment. • 29 percent of child protection reports to DoCS
DoCS’ intensive and statutory intervention services relate to domestic violence and family issues. This
protect children from risk of harm and include the trend is increasing, with 36,998 such reports in
assessment and investigation of reports of cases of 2001/02, up from 11,396 reports in 1997/98. Many
child abuse and neglect, as well as intervention of these incidents involve either one or two
when children and young people are in need of intoxicated parents or carers. Risks for children are
care and protection. substantially higher when both parents/carers have
The intensive and statutory intervention area of an alcohol or other drug dependency.
our work includes implementing a range of child • Women suffering domestic violence are almost six
protection initiatives in line with legislation. These
times more likely than non-abused women to abuse
include:
alcohol.
• supporting families
Source: DoCS submission to the 2003 NSW Government
• developing care plans Alcohol Summit
• using emergency protection powers, and
• seeking appropriate orders from court.

program area 2
 INTENSIVE AND STATUTORY INTERVENTION SERVICES

42
CHILD PROTECTION REPORTS – INVESTIGATION AND ASSESSMENT
Figure 3.1 Number of child protection reports to DoCS, 1998/99 to 2002/03
200,000
176,271
180,000
159,643
160,000
140,000
120,000
107,394
100,000
72,762 72,986
80,000
60,000
40,000
20,000
0
1998/99 1999/00 2000/01 2001/02 2002/03
Source: Client Information System Annual Statistical Extract 1998/99 to 2002/03 – Produced by Information Management Unit,
NSW Department of Community Services

In June 2003, the average call wait time was five minutes
Child Protection Services
and 45 seconds, compared with seven minutes and three
In 2002/03, the number of child protection reports made
seconds in June 2002. Around 500 assessments are
to DoCS continued the upward trend noted in previous
carried out by Helpline staff per day.
years. Between July 2002 and June 2003, DoCS received
176,271 child protection reports, an increase of 10 percent In March 2003, a dedicated team was established to
on the number of reports received in 2001/02. Most of work on queue management and callbacks to improve
these reports were made through DoCS’ Helpline. service delivery.
The DoCS’ Helpline was introduced in December 2000 as a
single entry point for all people wanting to report child
Table 3.2 DoCS Helpline: Average waiting time
protection issues. It is the first point of contact for
before a call is answered by a caseworker
enquiries, reports and requests for assistance. It provides a
consistent intake system across NSW, screening all For the month Average waiting time (minutes)
matters and applying risk assessment processes to reports June 2002 7.03
where a child or young person is at risk of harm.
June 2003 5.45
The Helpline also provides an after-hours child protection
crisis response team for metropolitan Sydney, while Source: Helpline Statistical Extract 2002/03 – Produced by
region-based teams provide after-hours crisis response in Information Management, NSW Department of Community
Services
non-metropolitan areas.

In 2002/03, the Helpline budget was $18.6 million. As at

June 2003, the Helpline had a staff of 130 child protection
caseworkers, two shift managers, 16 team leaders, 30
community services officers, two child protection
casework specialists, a quality systems manager and nine
administrative staff.
INTENSIVE AND STATUTORY INTERVENTION SERVICES

Table 3.3 Child protection reports by source, When a child protection report is received by DoCS, an
43
2002/03 assessment by a caseworker at the Helpline is made as to
the risk of harm for the child. At initial assessment
Source of report Number %
caseworkers record the issues associated with risk of
Mandatory reporter 138,398 78.5
harm reports to DoCS to reflect the risk of harm issues
Police 63,605 36.1
defined in Section 23 of the Children and Young Persons
Health 26,904 15.3
(Care and Protection) Act 1998. Risk of harm reports may
School/Education 25,283 14.3
be referred to a Community Service Centre (CSC) or a
Community Organisation/Charity 12,196 6.9
Joint Investigative Response Team (JIRT) for further
Community Services 2,214 1.3
investigation and assessment. Table 3.4 details the legal
Other Govt Dept 3,630 2.1
basis for all reports in 2002/03, as determined by
Other Mandatory Reporter 4,566 2.6
caseworkers at the Helpline. In 2002/03, 83.3 per cent of
all reports to DoCS were about risk of harm concerns. The
Non-mandatory reporter 37,873 21.5
remainder were requests for assistance or general
Family 26,192 14.9
information.
Friend/Neighbour 7,521 4.3
Self 889 0.5
Stranger 738 0.4 What is risk of harm?
Other 2,533 1.4
According to Section 23 of the Children and Young
Total 176,271 100.0
Persons (Care & Protection) Act 1998, risk of harm is
Source: Client Information System Annual Statistical Extract defined as follows:
2002/03 - Produced by Information Management, NSW
‘…a child or young person is at risk of harm if
Department of Community Services.
current concerns exist for the safety, welfare or well-
being of the child or young person because of the
The majority of child protection reports to DoCS in
presence of any one or more of the following
2002/03 were made by mandatory reporters. Mandatory
circumstances:
reporters are persons who are required by law to report
children who may be at risk of harm. Table 3.3 shows • the child’s or young person’s basic physical or
that around two-thirds of all reports to DoCS come from psychological needs are not being met or are at risk
three groups of mandatory reporters – police, health, and of not being met,
school/education. The largest child protection reporting • the parents or other caregivers have not arranged
group to DoCS is NSW Police – more than one in three and are unable or unwilling to arrange for a child or
reports in 2002/03 (36.1 per cent) came from police. young person to receive necessary medical care,
• the child or young person has been, or is at risk of
Table 3.4 Child protection reports to DoCS by being, physically or sexually abused or ill-treated,
legal basis for the report, 2002/03
• the child or young person is living in a household
Legal basis Number % where there have been incidents of domestic
Risk of harm 146,877 83.3 violence and, as a consequence, the child or
Request for assistance 5,517 3.1 young person is at risk of serious physical or
No legal basis 23,067 13.1 psychological harm,
Other 657 0.4 • a parent or other caregiver has behaved in such a
Not stated 153 0.1 way towards the child or young person that the
Total 176,271 100.0 child or young person has suffered or is at risk of
suffering serious psychological harm.’
Source: Client Information System Annual Statistical Extract
2002/03 - Produced by Information Management, NSW Note: Physical or sexual abuse may include an assault and
Department of Community Services. can exist despite the fact that consent has been given.
 INTENSIVE AND STATUTORY INTERVENTION SERVICES

Table 3.5 Issues associated with risk of harm reports at initial assessment, 2002/03
44
Category of harm Issue Number %
Risk of harm Risk of serious psychological harm – DV* 37,577 25.6
Risk of physical abuse or ill-treatment 26,323 17.9
Risk of serious physical harm – DV 13,274 9.0
Risk of sexual abuse or ill-treatment 10,823 7.4
Risk of serious psychological harm – not DV 10,704 7.3
Basic needs at risk Basic physical needs at risk 42,876 29.2
Basic psychological needs at risk 39,663 27.0
Actual harm Physically abused or ill-treated 14,641 10.0
Sexually abused or ill-treated 7,260 4.9
Serious psychological harm 5,636 3.8
Basic needs not met Basic physical needs not met 14,120 9.6
Basic psychological needs not met 7,332 5.0
Necessary medical care not arranged 1,507 1.0
Total reports 146,877
* Domestic Violence (DV)
Source: Client Information System Annual Statistical Extract 2002/03 – Produced by Information Management, NSW Department of
Community Services

“ You never know what you’ll be dealing with from

As a caseworker at the Helpline after hours or on

weekends, sometimes we do go out to cases in the Sydney
metropolitan area if there are immediate concerns
for the safety of a child.
“
one shift to the next, and that’s what makes it interesting.

TAMARA HUGHES
CASEWORKER, DOCS HELPLINE
INTENSIVE AND STATUTORY INTERVENTION SERVICES

The Client Information System version 4.2 enables

“
45
caseworkers to record an initial assessment of the report,
which incorporates the risk-of-harm categories as
described in the Act. When a report is determined to
involve risk of harm, up to four types of harm or risk of
harm may be recorded by the caseworker. At this stage, Children, like adults, need
the assessment is based upon the caseworker’s
perspective during the initial assessment at the Helpline. someone to understand them and what
Risk-of-harm reports may be transferred to the
appropriate CSC/JIRT, where further assessment or
they are experiencing. Some cases are
investigation is performed in order to determine the
actual harm or risk of harm to the child or young person
more challenging than others, such as
involved. families with several children displaying
Table 3.5 shows the number of risk-of-harm issues
reported in 2002/03, and the percentage of total risk-of- complex multiple needs. These could
harm reports that contained each issue. Note that the
percentages sum to more than 100 percent because up to
include learning disabilities and
four issues may be recorded in each report. On average,
each assessment results in two issues being recorded.
conduct issues made worse through
Issues at initial assessment: poor relationships with their parents
• At initial assessment, issues associated with child - and sometimes poor parenting skills.
protection reports are more frequently risk of harm to
a child than actual harm.
Often children have experienced
• About one-quarter of the reports in 2002/03 indicated
a risk of serious psychological harm associated with traumatic events and these will be
domestic violence incidents in the child’s household.
This was the issue that was most frequently reported borne out in different ways through
•
to DoCS by police.

More than one-quarter (29.2 per cent) of all reports in

2002/03 were concerned that a child’s basic physical
needs were at risk of not being met. Similarly, around
one-quarter (27.0 per cent) of all reports were
concerned with a child’s basic psychological needs at
risk of not being met.

Charts 3.6 to 3.9 detail the issues involved in reports to

“
their behaviour. It’s great when you can
see that as a result of what you do a
child’s needs have been met and an
improvement – no matter how small –
is evident.
DoCS from the four categories of reporter that together
accounted for more than 80 percent of all reports to DoCS
in 2002/03. For each reporting group in turn, Charts 3.6
to 3.9 show the percentage of all risk of harm reports
from that source that involved each issue. Only the five
most frequently reported issues are shown for each
reporting group.

STEVEN KOTOROS
D O C S P S Y C H O L O G I S T, I N G L E B U R N
 INTENSIVE AND STATUTORY INTERVENTION SERVICES

Chart 3.6 Risk of harm reports from police: Issues most frequently reported, 2002/03
46
Risk of serious psychological harm – DV*

Basic psychological needs at risk

Basic physical needs at risk

Risk of serious physical harm – DV

Risk of physical abuse or ill-treatment

0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%

Source: Client Information System Annual Statistical Extract 2002/03 – Produced by Information Management, NSW Department of
Community Services.

Chart 3.7 Risk of harm reports from health: Issues most frequently reported, 2002/03

Basic physical needs at risk

Basic psychological needs at risk

Risk of physical abuse or ill-treatment

Risk of serious psychological harm – DV

Risk of serious psychological harm – not DV

0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%

Source: Client Information System Annual Statistical Extract 2002/03 – Produced by Information Management, NSW Department of
Community Services

Chart 3.8 Risk of harm reports from school/education: Issues most frequently reported, 2002/03

Basic psychological needs at risk

Basic physical needs at risk

Risk of physical abuse or ill-treatment

Physically abused or ill treated

Risk of sexual abuse or ill-treatment

0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%

Source: Client Information System Annual Statistical Extract 2002/03 – Produced by Information Management, NSW Department of
Community Services
* Domestic Violence
INTENSIVE AND STATUTORY INTERVENTION SERVICES

Chart 3.9 Risk of harm reports from family: Issues most frequently reported, 2002/03
47

Basic physical needs at risk

Basic psychological needs at risk

Risk of physical abuse or ill-treatment

Basic physical needs not met

Risk of serious psychological harm – DV*

0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%

Source: Client Information System Annual Statistical Extract 2002/03 – Produced by Information Management, NSW Department of
Community Services
* Domestic Violence

Chart 3.10 Children and young persons involved in reports by age (at time of contact)
and gender, 2002/03

4,000
3,500
3,000
2,500
NUMBER

2,000
1,500
1,000
500
0
<1 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17
Age (years) Female Male
Source: Client Information System Annual Statistical Extract 2002/03 – Produced by Information Management, NSW Department of
Community Services
 INTENSIVE AND STATUTORY INTERVENTION SERVICES

48
Development of DoCS Client Information System
2002/03: CIS VERSION 4.2
On 6 July 2002, an upgraded version of DoCS’ Client Information System (CIS version 4.2) was introduced. The
upgrade to the system was implemented to better reflect the requirements of parts of the Children and Young
Persons (Care and Protection) Act 1998, proclaimed on 18 December 2000, as well as to better support worker
practice and casework practice changes.

The data capture from CIS version 4.2 differs markedly from the previous versions of the Client Information System.
This change is reflected in the tables and graphs that summarise DoCS’ activities in child protection during 2002/03.
Due to the substantial differences between CIS version 4.2 and the previous version, no trends are displayed for
child protection activities.

CIS version 4.2 not only introduced different terminology and classifications, but also made explicit the different
stages of work practice. The DoCS centralised intake function performed at the Helpline benefited from the ability
to record information about the contact and initial assessment processes. The secondary assessments,
investigations and outcome determination phases of casework were also made more detailed, and reflected the
many stages of work more accurately.

Accordingly, it is problematic to make comparisons between this year’s data for child protection and data for
previous years.

JOINT INVESTIGATIVE RESPONSE TEAMS The JIRT Statewide Management Committee comprises
senior officers from DoCS, Police and Health and meets
Joint Investigative Response Teams (JIRTs) are made up of
monthly to review operational policy and procedures and
professionals from DoCS, NSW Police and NSW Health
develop effective child protection investigation policies
who undertake joint investigation of child protection
and procedures. This committee reports on JIRT service
matters. Joint investigations have been carried out by
delivery to a committee of Chief Executive Officers.
DoCS and NSW Police since 1997 and link the risk
assessment and protective interventions of DoCS with During 2002/03, metropolitan-based JIRTs that were co-
criminal investigations conducted by police. NSW Health located accepted 63 percent of all referrals, while rural
provides medical examination, counselling and JIRTS that were not co-located accepted 71 percent of all
therapeutic services to children/young people and their referrals.
non-offending parents/carers.
The JIRT program will also be further strenghtened with
DoCS and NSW Police have an equal partnership, sharing additional funding for staffing as a result of the $1.2
responsibility for the operation of JIRTs. There are nine billion budget enhancement.
metropolitan JIRTs where police and DoCS officers work
together in the same offices. There are 12 rural JIRTs. In
rural areas police and DoCS also work together, but JIRTs
are not usually co-located. Planning is underway to pilot a
co-located JIRT in Tamworth from March 2004.

By working together, DoCS, Police and Health officers

provide a more effective investigative process and better
understand each agency’s role so the best outcome for
the child is achieved.
INTENSIVE AND STATUTORY INTERVENTION SERVICES

An independent review of the Secondary Risk of Harm

Table 3.11 Number of JIRT referrals 49
Assessment was conducted by surveying over 250
accepted, 2002/03
caseworkers and managers in metropolitan and rural
Metro JIRTs (co-located) Number CSCs during November and December 2002. The review
Ashfield 259 was intended to determine how Secondary Risk of Harm
Kogarah 200 Assessment was being used by the caseworkers and how
Liverpool 355 it could be reviewed. The assessment format has now
Newcastle 462 been revised and trialed at six metropolitan and rural
Chatswood 175 CSCs and with JIRTs.
Parramatta 265
Penrith 374 KEY INFORMATION AND DIRECTORY
The Entrance 209 SYSTEM
Wollongong 183 Reliable information about our clients is crucial to the
Sub-total 2,482 way we deliver services. It provides the history of
Rural JIRTs (not co-located) involvement with a family, including our assessments and
Western 809 decisions, and provides the basis of information required
Northern 702 as evidence in court.
Southern 154 DoCS aims to implement a new Key Information and
Sub-total 1,665 Directory System (KiDS) to replace the existing Client
Total 4,147 Information System, which is cumbersome and does not
adequately reflect the new child protection legislation.
Staff briefings and training on the new system have
commenced, with the third phase of the new system
expected to be operational by late 2003.
SUPPORTING OUR FRONTLINE
CASEWORKERS TO DELIVER BETTER The transition to KiDS commenced in April 2003 to ensure
SERVICES that DoCS was able to meet its quarterly and annual
DoCS caseworkers perform the frontline work of assessing reporting requirements during the move to the new client
information system. The project has three streams of
and investigating child protection reports. Training,
activity: redevelopment of quarterly and annual reports
policies, procedures and other support services for
and processes, development of a client history for long-
caseworkers need to be continually enhanced to assist
term trend analysis, and development of a knowledge
their day-to-day work.
base to facilitate knowledge retention and improve
In 2002/03, a case management framework was productivity within the Information Management Unit.
developed to outline the various ways that case
management may occur within DoCS and with other CHILD PROTECTION RESEARCH
nominated agencies. This included the development of a DoCS has been undertaking research and planning activities
Case Planning Policy outlining the essential components for the two major child protection projects arising from the
for case planning in DoCS, as well as a Case Closure 2003–08 funding enhancement announced in December
Policy, which allows for the planned closure of a case 2002. These are the Initial Assessment and the Early
after review. Intervention Projects.

The format of care plans was standardised to help The Initial Assessment Project will develop and implement
caseworkers with the range of available care options and a system that accurately and consistently identifies
the varied legal and recording requirements of each. The immediate safety concerns and initial risk of harm. This
care plans were trialed in Eastern Sydney, Fairfield and will enhance DoCS’ ability to match intervention with
Campbelltown CSCs before being implemented statewide safety concerns and level of risk and, where appropriate,
in September 2002. make referrals to other agencies in the wider child
protection service sector.
 INTENSIVE AND STATUTORY INTERVENTION SERVICES

The Early Intervention Project is aimed at preventing assess outcomes for clients, and look at the impact of the
50
children previously reported to DoCS and identified as current model on caseworkers and ADR practitioners. The
relatively low risk from being re-reported at the same or report and recommendations will be presented to the
higher risk level. The project will enhance DoCS’ capacity DoCS Executive.
to identify children and young people who would benefit
from focused intervention, and will provide specific LANGUAGE SERVICES PROJECT
casework services to this group. As part of the Department’s new funding package,
The project acknowledges the role of the non-government resources for the Multicultural Services Unit have been
sector in providing prevention and early intervention increased. The Unit will have a key role in enhancing the
services aimed at supporting and strengthening families Department’s services to clients from culturally and
linguistically diverse backgrounds. As part of this role the
with children at risk. The project team will work with the
Language Services Project has now been transferred to
non-government sector to build their capacity to meet the
the Unit, which will consider the recommendations arising
identified needs of lower-risk children and families
from two previous reports.
referred by DoCS.
Recommendations in the reports cover the appropriate
Other child protection projects conducted in 2002/03 include:
use of language services including interpreters,
• development of a policy on care plans to assist staff
translations, language aides and bilingual staff.
to understand the options available and the varied
legal and recording requirements of each, and
Types of Abuse
• development of the DoCS Case Management
Harm to a child occurs when a carer (a parent or
Framework to outline the various ways that case
parent substitute such as a relative or day care
management may occur within DoCS and with other
provider) is responsible for, or permits, the harm
nominated agencies within the child protection and
or neglect of a child. The maltreatment can result
out-of-home care service sector.
in actual physical harm or emotional harm, or it
can place the child in danger of physical or
ENACT REFERENCE GROUP
emotional harm.
The EnAct Reference Group (ERG) met in August 2002 to
• Physical abuse includes physical acts that
receive an update on initiatives being undertaken in DoCS
caused or could have caused physical injury to
and progress on the proclamation of the Out-of-Home
the child.
Care provisions of the Children and Young Persons (Care
and Protection) Act 1998. In October 2002 the Minister • Sexual abuse is involvement of the child in
established the Ministerial Advisory Committee that sexual activity to provide sexual gratification or
absorbed the advisory role of the ERG on the financial benefit to the perpetrator, including
proclamation of some parts of the Act. DoCS has also contacts for sexual purposes, pornography or other
established internal and external out-of-home care sexually exploitative activities.
reference groups that will continue the work of the ERG in • Emotional abuse is acts or omissions
providing advice on the planning and implementation of (such as verbal and emotional assault) that have
out-of-home care programs. caused conduct, cognitive, affective or other
mental disorders.
A LT E R N AT I V E D I S P U T E R E S O L U T I O N • Neglect may include abandonment, expulsion
The Department’s Alternative Dispute Resolution (ADR) from the home, failure to seek health care,
program is currently being reviewed. The focus of this inadequate supervision, disregard for hazards in
review is to offer DoCS the opportunity to look at the the home, or inadequate clothing, food or
current model and make adjustments if required. The shelter, inadequate nurturing or affection
review will identify the critical success factors associated and other inattention to emotional and
with the provision of ADR as it is currently configured, developmental needs.
INTENSIVE AND STATUTORY INTERVENTION SERVICES

• A review of Business Help (DoCS’ on-line policy and

Challenges in 2002/03 51
practice manual) has also required extensive re-
• The development of KiDS has required staff to adapt a formatting of a number of Business Help topics to
number of assessment formats (and associated ensure caseworkers have up-to-date information.
recording rules) to the KiDS system format.

• DoCS’ commenced a review of its Priority One Policy

following criticism from the Social Issues Standing
Committee and the NSW Ombudsman. A new Case
Closure Policy will be developed for closing low-risk
reports.

Analysis of the performance of different risk

Priorities for 2003/04
assessment systems is currently being undertaken
Caseworker increases (high-priority cases) and an interagency reference group will be
• Existing caseworker resources do not allow DoCS to convened in November 2003 to review
respond to all of the cases reported through the recommendations.
Helpline. To address this, by 2007/08 DoCS will Strengthen Joint Investigative Response
recruit 375 additional caseworkers to respond to Teams
urgent and serious child protection work.
• New JIRT caseworkers will be recruited over the
Recruitment will be staged beginning with 50
next two years to respond to serious cases of
additional caseworkers in 2003/04, followed by a
physical and sexual assault. $2.256 million has
further 50 caseworkers in 2004/05, 75 caseworkers
been added to the JIRT budget in 2003/04 to
in 2005/06, 100 caseworkers in 2006/07 and 100
improve casework support for children at risk of
caseworkers in 2007/08. DoCS will also recruit the
serious sexual or physical assault. This includes a
necessary managerial positions to supervise these
trial of the first co-located regional JIRT, to be
staff (Casework Managers and Client Service
piloted in Tamworth.
Managers) as well as clerical support positions.

Initial Assessment and Early Intervention Improved professional support

projects • Additional funding has been provided to boost the
number of psychologists and legal officers
• The planning and development of an enhanced
supporting caseworkers from 2003/04. These
range of non-government services to meet the
support staff will be located in CSCs to provide
needs of lower-risk families will continue.
caseworkers with direct access to advice. Legal
Caseworkers that are quarantined to work with
officers will provide legal services for Children’s
families where lower-level risk issues exist will
Court processes and out-of-home care placements.
further strengthen DoCS’ capacity to support
Psychologists will improve casework support of
families and prevent the escalation of issues that
children at risk and in out-of-home care
may require more intensive and intrusive DoCS
placements. Up to 30 psychologists and 28 legal
involvement.
officers will be recruited over the next five years.
DoCS is reviewing the initial assessment system for
child protection reports. This includes investigating
alternative models based on a systematic approach
to determine the level and nature of risk of harm.
 INTENSIVE AND STATUTORY INTERVENTION SERVICES

CHILD EMPLOYMENT Table 3.12 CEU revenue, 2002/03

52
The Children’s Employment Unit (CEU) is a statewide Income from authority fees [incl. 10% GST]
service located at Metro South East Area Office at
Total $98,415 [+13.6 % over 2001/02]
Redfern. CEU fulfils both statutory child protection and
licensing roles, monitoring the welfare of children and
young persons who are employed in the entertainment Table 3.13 CEU applications processed
industries (film, television, theatre, advertising,
Number
performing, modelling). The CEU has been operating in its
Annual authorities, applications / renewals 69
current form for nine years under child employment
(32 applicants qualified for 10% discount)
statutory provisions that commenced in September 1993.
Monthly authority applications 55
Clients include television networks, film production
(12 applicants qualified for 10% discount)
companies, advertising agencies, theatrical and concert
Authorities upgraded from 1 to 12 months 13
promoters, special event management, casting and child
talent agents as well as child performers and their parents. Charity authorities issued [no fee levied] 2

Achievements this year included: Exempt authorities issued [no fee levied] 2
Total applications / renewals processed 141
• finalising the drafting and consultation for the revised
[+29.4% over 2001-02]
Child Employment Regulation, including the Code of
Number of first time applicants for this period 34
Practice to be introduced in 2003/04, and

• introducing ongoing consultation with the NSW

Department of Education and Training to promote a
consistent approach to producers on the provision of
schooling/tutoring opportunities on TV drama series
and live theatre productions.

“ Twelve years later I am still working for DoCS. I love working

with the children and their families. I need to be as involved as possible
“
with the local community to develop an understanding of the social
issues it faces and to make sure you we can help the children and their
families in the best way possible. My goal is always to first ensure the
safety and well-being of the child, and offer support to that child and his
or her family.

ELAINE TURNER
SENIOR ABORIGINAL CHILD PROTECTION
CASEWORKER - WESTERN REGION
“
53

We deal with babies and children who have

been sexually or severely physically abused. Although we
receive specialised training, facing these issues every day
can be confronting, even after 10 years as a caseworker.
I am still amazed at the resilience of the children
I interview. They have often been subjected to the most
shocking abuse yet still manage on some level to relate
to us and tell their story. Their stories are not only
painful for them to tell but exploring their experience can
also be very emotional for me.
“
Just giving children the opportunity to speak about their
experiences and helping them realise that there are
adults who will take the time to listen to them, is one of
the most important things we can do.

CHANEL HUGHES
CHILD PROTECTION CASEWORKER, NEWCASTLE JIRT
 WESTERN REGION METRO SOUTH WEST REGION

The Western Region covers Orana Far West, The Metro South West Region includes
Central West and the Riverina Murray. There South Western Sydney and parts of the Inner
are Community Service Centres at Albury, West. There are Community Service Centres
Bathurst, Bourke, Brewarrina, Broken Hill, at Bankstown, Campbelltown, Fairfield,
Cobar, Condobolin, Coonabarabran, Ingleburn, Liverpool, Lakemba, Newtown
Coonamble, Cootamundra, Cowra, and Strathfield.
54 Deniliquin, Dubbo, Dareton, Griffith, Leeton,
Lithgow, Mudgee, Nyngan, Orange, Parkes,
Tumut, Wagga Wagga, Walgett, Warren and Some of our major achievements this year:
Wilcannia. • The Green Valley Domestic Violence Team, a joint
project involving DoCS and South West Sydney
Some of our major achievements this year:
Area Health Service, started work in January.
• In partnership with the regional Aboriginal
Reference Group (ARG), a model for optimising • Community program officers were employed by
recruitment opportunities for Aboriginal people DoCS at Condell Park High School and Ambarvale
was developed and implemented. The model Primary School to support children and families in
includes fully Aboriginal selection panels with local the transition from primary to high school.
independent members and a culturally appropriate • Planning started for the Canterbury-Bankstown
recruitment process. Domestic Violence Response team, which will be
• An Indigenous Family Visiting Service is being located at Bankstown police station. The team will
piloted in the Murray Shire at Cummeragunja bring together a range of services including NSW
community. Police, bilingual workers, health services and non-
government organisations.
• SAAP one-off funds have been allocated to
research and develop service delivery models that • Established a Pacific Islander Student and Family
are accessible and transferable within Aboriginal Support Service in the Canterbury/Bankstown area.
communities. Improved services are expected to This service will work with young Pacific Islanders
lessen the incidence and/or impact of to improve service integration and ease the
homelessness in Aboriginal communities in the transition to high school.
Riverina Murray area. The project is titled • HomeBass Youth Café in Bankstown was awarded
Buudhang Dreams of Place and Home. the 2002 Community Relations Commission’s
• Children’s Services Advisers piloted a training Multicultural Marketing Award.
resource for DoCS’ Child and Family staff to use • The region continued to progress the Muslim
when placing children at risk in childcare services Foster Care Project and will expand it to focus on
in the Riverina Murray sector. recruitment of Vietnamese carers.
• A Crisis Accommodation Services Network in • The region worked with South West Sydney Area
Orange was established to bring together key Health Service and KARI Aboriginal Resources Inc
stakeholders to identify and address gaps in the to set up the KARI Clinic. The clinic will provide
local service system for dealing with health assessments to Aboriginal children and
homelessness. young people who receive foster care services
from KARI.

• Undertook an audit of psychotropic medication

used by children and young people placed in the
region’s out-of-home care program to ensure that
their medication requirements are monitored and
reviewed regularly.
Caring for children who can’t live at home –
Out-of-Home Care and Adoption Services
In certain circumstances children and young people In 2002/03 DoCS’ budget provided $232.9 million for out-
57
may not be able to live at home with their families. of-home care services including grants and subsidies to
They may have experienced significant harm or be community partners to provide out-of-home care and
at risk of abuse, or it may be that their families are adoption services. In 2003/04, this budget will increase to
unable to care for them because of illness, drug and $250.5 million — an increase of $17.6 million or 7.5
alcohol abuse, domestic violence or poverty. percent on the 2002/03 expenditure.
Out-of-home care aims to help families regain care In 2002/03, expenditure on allowances and associated
of their children; provide care for children who expenses for foster care was $95.5 million. This is
cannot live at home in a family-like environment projected to increase to $100.4 million in 2003/04.
and to maintain the existing ties that children and
In December last year, as part of the $1.2 billion budget
young people have with their families and
boost to DoCS, more than $613 million in new funding
communities.
was flagged for out-of-home care including:
To remove a child from home DoCS must have
• 150 additional case workers
sufficient evidence to satisfy a court that the action
is necessary for the child’s wellbeing, or a parent’s • funding for an expanded range of services to care for
consent to provide support to the family. In all cases children and young people, including those with
DoCS tries to act in the child’s best interests. challenging behaviours or complex and high levels of
need
The Children’s Court ultimately determines whether
the parental responsibility for a child or young • better support and training for foster carers, and
person will be placed with the Minister or with • better assessment of the needs of children and young
another person. people when they are entering care.
In these cases, DoCS may provide, or help arrange,
accommodation, care or other forms of support. It
does this in partnership with a range of community
Providing Out-of-Home Care Services for
organisations. Children and Young People
Children who cannot live at home are placed with During 2002/03, 4,382 children and young people entered
family, with foster parents or in residential care or care, with a total of 10,059 children and young people in
independent living arrangements. care as at 30 June 2003. Of the 4,382 children and young
DoCS and non-government agencies who receive persons who entered care during the year, these children
DoCS funding deliver a range of care, entered care on 7,173 occasions.
accommodation and support services to children and During the year, 1,836 children entered care because they
young people across NSW. Services include were at risk, with 1,090 children entering care because
monitoring and reviewing placements; assessing, their carers needed periodic relief.
training, authorising and supporting carers; and
providing out-of-home care services such as kinship Most children and young people in out-of-home care were
care, living with foster carers, residential care and placed with family or kin, with a total of 4,409 children or
adoption. young people in care as at 30 June 2003. At the same
time, there were a total of 3,140 children and young
people in foster care.

During the year, 2,079 children and young people entered

foster care, highlighting the need for the Department to
continue recruitment of new foster carers. The most
common age for children entering care during the year
was under one year.

program area 3
 OUT-OF-HOME CARE AND ADOPTION SERVICES

Table 4.1 Children and young persons entering out-of-home care

58
1997/98 1998/99 1999/2000 2000/01 2001/02 2002/03
5,236 5,573 5,117 5,007 4,411 4,382

Source: Integrated Substitute Care Database Annual Statistical Extract 2002/03 – Produced by Information Management, NSW
Department of Community Services

Table 4.2 Children and young persons in out-of-home care, by placement type as at 30 June 2003
Number %
Parent/s 511 5.1
Other family/kinship (including Aboriginal kinship) 4,409 43.8
Non-related family 1,035 10.3
Independent 123 1.2
Supported accommodation 120 1.2
Residential care 214 2.1
Foster care 3,140 31.2
Adoptive 55 0.5
Departmental Family Group Home 5 0.0
Other 438 4.4
No fixed place 9 0.1
TOTAL 10,059 100.0

Source: Integrated Substitute Care Database Annual Statistical Extract 2002/03 – Produced by Information Management,
NSW Department of Community Services.

Table 4.3 Entries into care, by reason at entry for 2002/03*

Number of events Percent Number of children %
Child at risk 2,281 31.8 1,836 41.9
Carer unable to care due to alcohol/drug problems 107 1.5 68 1.6
Carer unable to care due to incarceration 112 1.6 96 2.2
Carer unable to care without periodic relief 2,840 39.6 1,090 24.9
Carer unable to care due to illness 522 7.3 343 7.8
Significant family breakdown 741 10.3 516 11.8
Child homeless 95 1.3 76 1.7
Other 475 6.6 357 8.1
TOTAL 7,173 100 4,382 100.0

Source: Integrated Substitute Care Database Annual Statistical Extract 2002/03 – Produced by Information Management, NSW
Department of Community Services
*The number of Entries Into Care (events) is not the number of children or young persons entering care. A child or young person may
enter into care more than once within a specified period.
OUT-OF-HOME CARE AND ADOPTION SERVICES

Graph 4.4 Children and young persons in out-of-home care, by age as at 30 June 2003
59
800
700
600
500
400
300
200
100
0
<1 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 Not
(Years) specified

Source: Integrated Substitute Care Database Annual Statistical Extract - 2002/03 – Produced by Information Management,
NSW Department of Community Services
Graph 4.5 Children and young persons entering out-of-home care, by age at entry for 2002/03

600

500

400

300

200

100

0
<1 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 Not
(Years) specified
Source: Integrated Substitute Care Database Annual Statistical Extract 2002/03 – Produced by Information Management,
NSW Department of Community Services
Table 4.6 Children and young persons entering care, by placement type for 2002/03
Number %
Parent/s 145 3.3
Other family/kinship (including Aboriginal kinship) 914 20.9
Non-related family 301 6.9
Independent 11 0.3
Supported accommodation 86 2.0
Residential care 281 6.4
Foster care 2,079 47.4
Adoptive 3 0.1
Other 561 12.8
No fixed place 1 0.0
TOTAL 4,382 100.0

Source: Integrated Substitute Care Database Annual Statistical Extract - 2002/03 – Produced by Information Management,
NSW Department of Community Services
 OUT-OF-HOME CARE AND ADOPTION SERVICES

Aboriginal and Torres Strait Islander Table 4.8 Entries into care (events) for
60
indigenous children and young persons by
Children and Young Persons in Care placement type, for 2002/03
In 2002/03, 1,067 Indigenous children and young people Number %
entered care, with 1,579 entries into care over the year. As Parent/s 38 2.4
at 30 June 2003, there were a total of 2,706 Indigenous Other family/kinship (including
children and young persons in out-of-home care. Most of Aboriginal kinship) 459 29.1
these were in kinship care (59%), which is in accordance Non-related family 92 5.8
with the Aboriginal Child Placement Principle.
Independent 1 0.1
DoCS has 113 Aboriginal Caseworkers, 18 Community Supported accommodation 12 0.8
Program Officers (Aboriginal) and funds 10 Aboriginal
Residential care 85 5.4
Out-of-Home Care services to provide culturally
Foster care 705 44.6
appropriate support to Aboriginal children, young people
and families. Other 187 11.8
TOTAL 1,579 100.0

Table 4.7 Indigenous children and young Source: Integrated Substitute Care Database Annual Statistical
Extract 2002/03 – Produced by Information Management, NSW
persons entering care by placement type,
Department of Community Services
for 2002/03
Number %
Parent/s 33 3.1 Table 4.9 Indigenous children and young
Other family/kinship persons in out-of-home care by placement
(including Aboriginal kinship) 369 34.6 type, as at 30 June 2003
Non-related family 78 7.3 Number %
Independent 1 0.1 Parent/s 99 3.7
Supported accommodation 10 0.9 Other family/kinship
(including Aboriginal kinship) 1,596 59.0
Residential care 68 6.4
Non related family 242 8.9
Foster care 380 35.6
Independent 16 0.6
Other 128 12.0
Supported accommodation 13 0.5
TOTAL 1,067 100.0
Residential care 37 1.4
Source: Integrated Substitute Care Database Annual Statistical Foster care 626 23.1
Extract 2002/03 – Produced by Information Management, NSW Other 76 2.8
Department of Community Services
No fixed place 1 0.0
TOTAL 2,706 100.0

Source: Integrated Substitute Care Database Annual Statistical

Extract 2002/03 – Produced by Information Management, NSW
Department of Community Services
OUT-OF-HOME CARE AND ADOPTION SERVICES

“
61

Paul* was only six weeks-old

when we took him in just before
Christmas and caring for him has been
one of our most rewarding experiences.
Some of the children have had
behavioural or other problems, often as
a result of their previous life experiences
and upbringing.
I hope their time with us has made a
difference and the support we have had
“
from DoCS has been fantastic.
Our Foster Care Caseworker is a
Koori herself. I can get her any time
of the day.

NARELLE & GLEN

KOORI FOSTER CARERS

*Child’s name has been changed for identification reasons

 OUT-OF-HOME CARE AND ADOPTION SERVICES

Discussions also continued with the Office of the

62 Reforming the Way We Deliver Services
Children’s Guardian regarding issues affecting the
Since its establishment in November 2002 the Out-of- implementation and operation of the new system.
Home Care Policy and Review Directorate has focused on
the implementation of the new out-of-home care system. SUPPORT FOR FUNDED SERVICE
The system is founded on relevant provisions of the PROVIDERS
Children and Young Persons (Care and Protection) Act
DoCS works closely with community partners to provide
1998. In December 2002, the NSW Government
strong support for children and young people in out-of-
announced a substantial increase in funding to help
home care. Government and non-government
improve the delivery of out-of-home care services.
organisations (NGOs) in NSW require infrastructure
DoCS’ two main objectives are to increase the capacity of throughout the State that is flexible and supports children
the system to provide services to children and young and young people as their needs change. DoCS has
people in need of out-of-home care and to improve the planned for resources to be allocated based on the needs
standard and quality of care. of children and young people as identified by regional and
centralised data.
DoCS major out-of-home care achievements in 2002/03
occurred in five areas: Initiatives in 2002/03 included:
• implemented arrangements for proclamation of the • developing a plan to move all existing funded services
out-of-home care provisions of the Children and
to new funding arrangements to achieve equity in
Young Persons (Care and Protection) Act 1998
funding and identified outputs and outcomes
• support for the operations of funded service providers
• building capacity in the out-of-home care sector to
• support services for foster carers
increase the range of service models
• support services for children and young people, and
• clarifying the boundaries of the out-of-home care
• cultural sensitivity initiatives. system by the clear identification of categories of
children and young people in need of out-of-home
PROCL AMATION care in various circumstances
In the second half of 2002/03, a comprehensive plan for
• improving the quality of casework provided for
the proclamation of the out-of-home care provisions of
children and young people in out-of-home care, their
the Children and Young Persons (Care & Protection) Act
carers and families, and
1998 was developed. A dedicated team was established
within the Out-of-Home Care Policy and Review • a substantial caseworker recruitment campaign.
Directorate to implement the plan. As part of the
In 2002/03, DoCS reviewed Header Agreements, which are
proclamation program, a range of information resources
used to purchase services from organisations that provide
are being developed.
out-of-home care services on a fee-for-service basis.
The out-of-home care provisions contained in certain Purchasing arrangements have been reviewed and
sections of Chapters 8 and 10 the Children and Young resources developed to help staff with purchasing these
Persons (Care and Protection) Act 1998 will be services. A clear framework now exists within which
proclaimed and implemented in three stages with the services may be purchased outside the funded service
first stage beginning from 15 July 2003, to improve system.
support for vulnerable children and young people in
out-of-home care.

A Ministerial Advisory Committee was established in

November 2002 to consider issues affecting the
proclamation of the legislative provisions and to provide
advice and recommendations to the NSW Minister for
Community Services.
OUT-OF-HOME CARE AND ADOPTION SERVICES

“
SUPPORT SERVICES FOR FOSTER CARERS 63
In 2002/03, the Association of Children’s Welfare Agencies
was funded to develop a standardised assessment tool for
potential foster carers. The assessment tool, Step by Step,
When John* came into
was developed in consultation with a wide variety of out-
of-home care stakeholders as a way to improve support
care he displayed uncontrollable
for foster carers. Step by Step will help build capacity by
providing participants with a sound basis for informed
aggression/impulsive behaviours,
decisions about the suitability of potential foster carers. was unable to form positive attachments
In addition to the assessment tool, six extension modules
for ongoing training for foster carers were developed. The
and had numerous school placements
modules are designed as a resource to support foster
carers in their skills development.
and long-term suspensions. He had
The development of a Foster Care Handbook was also also been involved with known
undertaken to provide clear guidelines to carers about
their roles, responsibilities and rights under the out-of- criminals and had numerous cautions
home care legislation. The handbook was developed in
consultation with carers, specialist DoCS staff and the
and contact with the police.
Association and should be available in 2003/04.

A review of arrangements for the payment of allowances

Through the high level of casework
and various contingency payments to foster carers also including daily contact and intensive
commenced with the aim of establishing more equitable
foster care allowances. These payments provide carers work with the placement provider, John
with the necessary financial support under the out-of-
home care system. is now able to accept appropriate care
SUPPORT SERVICES FOR CHILDREN AND boundaries and has developed positive
YOUNG PEOPLE
Intensive Support Services (ISS) is a program that
coordinates services for young people with high and
complex needs. ISS workers help young people with high
needs to reduce risk-taking and self-destructive behaviour,
reunite families and reconcile relationships, and assist
young people to be functional members of their
community.
strategies to manage his behaviour.
It has now been over 12 months since
John has had any contact with the police
or justice system and he has contact
“
These young people may have individual placement and with his family every month.
support packages especially suited to their needs. This
could include linking young people with mentors to guide
their decision-making and to model positive relationships.
Other services include 24-hour support for carers,
intensive support for carers, intensive counselling for FOURTEEN YEAR OLD JOHN
young people and specially trained carers and youth IS UNDER THE PARENTAL RESPONSIBILITY OF THE
workers. MINISTER WITH CASEWORK PROVIDED BY DOCS METRO
NORTH INTENSIVE SUPPORT TEAM
*Child’s name has been changed for identification reasons
 OUT-OF-HOME CARE AND ADOPTION SERVICES

Funding of $24 million was allocated to provide intensive The purpose of the draft Charter is to:
64
support services to children and young people with high • provide children and young people in out-of-home
and complex needs in 2002/03. care with a clear statement of their rights in relation
The Children and Young Persons (Care and Protection) Act to agency and carer conduct
1998 embodies a number of rights for children and young • assist children and young people in asserting their rights,
people in out-of-home care as well as the rights of their and
parents and carers. A draft Charter of Rights for children • establish a shared understanding of the rights of
and young people in out-of-home care was developed for children and young people in out-of-home care.
distribution statewide to over 3,000 children and carers in
September 2003. Feedback will be sought on the draft The Charter is written in plain English so it can be easily
until August 2004. understood by children and young people and explained
to younger children.

“
LEAVING CARE AND AFTER-CARE SERVICES
Like young people who have left their family homes, those
who have been in out-of-home care need ongoing support
It can be consistently tough to help them move to independent living. In 2002/03, $1.5
million was allocated to provide additional support and
work. It’s full on and gets tougher as services for young people leaving care.

they get older. It helps to have a realistic Leaving care can be a difficult time. Leaving Care and
After Care (LCAC) services were established in 1996 to
outlook and be prepared to take some support young people in dealing with the range of
practical and emotional issues that may arise when they
knocks along the way. leave care.

In November 2002, $532,000 was provided by DoCS to

I urge anyone considering permanent support the establishment of three new after-care services

care of a special needs child to think in the Southern, Hunter and the Northern Regions.

DoCS also provided the Association of Children’s Welfare

long and hard because it is a huge Agencies with $21,460 to host a practice forum for after
care service providers in 2002/03. The purpose of the
decision – but the rewards are fantastic forum was to highlight best practice approaches when

and far outweigh the knocks if you put

in the effort along the way.
The best thing is seeing the children
reach their potential and be included as
“ working with young people who are making the transition
from out-of-home care to independent living.

C U LT U R A L S E N S I T I V I T Y I N I T I AT I V E S
In 2002/03, DoCS funded the Aboriginal Child, Family and
Community Care State Secretariat to be the peak
Aboriginal organisation for Child and Family Services.
Recurrent funding of $357,496 is provided to the
part of their local community. Secretariat to support Aboriginal out-of-home care
agencies and to assist the Department in policy
development.

The Department and the Secretariat organised a planning

PAUL AND JEANET TE WAT T S session on 20 June 2003 to develop priorities for funding
and to explore ways of overcoming barriers to building
TAREE FOSTER CARERS
OUT-OF-HOME CARE AND ADOPTION SERVICES

capacity in Aboriginal service providers and ways to

Challenges in 2002/03 65
improve services to Aboriginal children and young people
in out-of-home care. The number of children and young people in out-of-home
care grew by 40 percent between 1997/98 and 2001/02
A Muslim foster care strategy in Metro West and Metro
and continued to increase this year. DoCS needs to
South West Regions has also continued to assist in
strengthen the out-of-home care system to improve the
meeting the religious and cultural needs of Muslim
provision of safe, permanent, stable and appropriate
children and young people.
placements and support to children and young people in
DoCS also funded specialist services for former child out-of-home care, as well as their families and carers.
migrants and unaccompanied minors, including continued
A key challenge for the Department has been to find
funding for the NSW Office of the International Social appropriate placements. DoCS aims to meet the current
Service to provide counselling, family tracing and family and projected needs of children and young people by
reunion services to former child migrants over the next having in place a full range of appropriate services and
three years. supports that will allow effective matching of services
DoCS continued to respond to referrals of unaccompanied with the assessed needs of children. The announcement of
minors from the Commonwealth Department of $1.2 billion additional funding for DoCS, with $613 million
Immigration, Multicultural and Indigenous Affairs, of this committed to improving out-of-home care, will
providing information, support, financial assistance and allow significant change in our capacity to do this.
out-of-home care.

PERMANENCY PLANNING
Permanency planning is a principle that underpins all Priorities for 2003/04
long-term care arrangements for children and young
• Review and refine policy for the OOHC service
persons. The main provisions of the Children and Young
system, particularly in relation to permanency
Persons (Care and Protection) Amendment (Permanency
planning and the newly proclaimed OOHC sections
Planning) Act 2001 were proclaimed in February 2002.
of the Children and Young Persons (Care and
Through these provisions, DoCS wants to make sure that
Protection) Act 1998
children and young persons have long-term arrangements
in place for a nurturing and secure home. • Increase the range of OOHC placement options by:
- developing and trialing improved assessment tools
Permanency planning occurs after a full, fair and
transparent court process to justify the removal of a child - establishing new purchasing arrangements
or young person when restoration to the parent/s is not - developing and trialing improved placement
an option. It provides a stable placement that offers long- models and strategies, including for specialist
term security and requires a commitment by the community care, intensive case management and
caregivers to the continuity of care and relationships for residential care, and
the child or young person. This legal status and placement - enhancing the capacity of Aboriginal services.
promotes a sense of belonging within the family.
• Support and enhance OOHC practices by:
Special provisions have been made regarding the - developing improved guidance materials for carers
implementation of permanency planning in relation to
- establishing clear business rules and developing
Aboriginal children and young persons.
‘business help’ material for OOHC caseworkers, and
In 2003/04 resources will be reviewed to ensure adequate - reviewing and refining the OOHC allowances and
support for permanency planning and permanent care contingency payments system.
objectives.
• Enhance the adoption system by developing
adoption services accreditation processes.
 OUT-OF-HOME CARE AND ADOPTION SERVICES

66 Adoption and Permanent Care Services IMPROVING ADOPTION SERVICES

The proclamation of the Adoption Act 2000 and the
DoCS provides 80 per cent of adoption services in NSW,
Adoption Regulation 2003 took place on 1 February 2003.
with the remainder being provided by DoCS-funded
This Act arose from the need to incorporate the extensive
community partners — Anglicare, Centacare, Barnardos,
review of the Adoption of Children Act 1965 and the
Post Adoption Resource Centre and the Salvation Army
Adoption Information Act 1990 into one seamless piece of
Special Search Service.
parent legislation. The new Act confirms contemporary

“
adoption practice focusing on the best interests of
children, encouraging the participation of children in
decisions that affect them and upholding the preservation
A family suitable for one child of their cultural and religious backgrounds.

may not be suitable for another child. DoCS’ new client information system went live for
Adoption and Permanent Care Services on 20 May 2003.
Part of the challenge involves a long and It will provide a comprehensive record that can keep track
of adoption and permanent care clients from placement to
sometimes arduous process of matching adulthood and identify all parties to an adoption.

Adoption and Permanent Care Services (APCS) carried out

children with the best parents for them. extensive training for Registered Counsellors in
preparation for the new Adoption Act. This included
Intercountry adoption involves a lot of departmental staff, contracted workers and staff from
non-government agencies.
extra administrative work behind the APCS relocated to new premises in August 2002, and is
scenes to meet the requirements of the now in the same building as DoCS’ Parramatta
Community Services Centre (CSC). The new office includes
child’s country of origin. improved conference facilities for monthly seminars
conducted for prospective adoptive parents.

The great part about this job is I never The Service also provided training in adoption of children
under the parental responsibility of the NSW Minister for
know what’s going to happen when
“
I walk through the door each day.
It ranges from the joy of telling a couple
they have a child, to working with a
family experiencing difficulties with their
Community Services to a number of DoCS CSCs.

LOCAL (NSW-BORN) AND SPECIAL NEEDS

ADOPTIONS
DoCS provides counselling and placement services to
children, their parents and people who may be suitable
adoptive parents. This includes recruiting, training and
assessing prospective adoptive parents. The program also
offers a specialist service to children with special needs
adopted child. who need a family. Counselling was provided to 113
parents regarding adoption and permanent care, with 17
placements made, of which 12 were local and one a
special needs placement.

NICOLE PRODIGALIDAD AND AMANDA WHITBREAD

CASEWORK MANAGER DOCS
ADOPTION AND PERMANENT CARE SERVICES
OUT-OF-HOME CARE AND ADOPTION SERVICES

INTERCOUNTRY ADOPTION F A M I LY I N F O R M A T I O N S E R V I C E 67
DoCS assesses people wishing to adopt a child from The Family Information Service offers a range of post-
overseas, liaises with approved agencies, supervises adoption services for adopted people, birth parents and
placements and monitors arrangements under the Hague other interested parties to an adoption. The service helps
Convention on intercountry adoption. Intercountry adopted people and birth parents to access identifying
adoption staff work with 16 different countries. Some information about each other, and supports reunions, if
countries are signatories to the Hague Convention, and requested. The program provides a range of other
some countries have long-standing bi-lateral agreements information and makes relevant referrals, if necessary.
with NSW.

This year 74 placements were made. The number of clients Table 4.12 Applications for adoption
as at 30 June 2003 was 723. information
1999/00 2000/01 2001/02 2002/03
Table 4.10 Adoptions data 2002/03 Applications for supply authorities
1,294 969 1,062 1,048
Expression of interest in adoption lodged 221
New contact vetoes registered
Applications lodged but not approved 189
29 20 18 16
Applications approved awaiting placement 144
Contact vetoes lifted
Families where child has just been allocated 20 35 36 39 35
Families under post-placement supervision 149 Applications for prescribed information
730 801 821 706
New registrations on Reunion Information Register
707 845 629 510
ADOPTION SUPPORT SERVICES
Reunions through the Reunion Information Register
Adoption Support Services helps long-term carers to
164 164 172 106
adopt children in their care, facilitates the adoption of
General enquiries (includes email applications)
children by close suitable relatives, supports children who
943 1,903 1,958 1,938
need special care and provides post-adoption services. The
service is offered until the adopted child is 18 years of age.
Source: Adoptions Branch

Table 4.11 Adoption orders 2002/03 Table 4.13 Adoptive placements

Special case adoptions 1
Type of adoption Orders Placements
Step-parent adoptions 19
Inter-country 54 74
Ward adoptions 8
Step-parent 19 Not applicable
Birth and adoptive families currently receiving
Special case 1 Not applicable
ongoing support with contact 261
Children under parental
responsibility of Minister 14 Not applicable
Special needs 4 1
Local 13 12

NB: Not all inter-country placements result in an adoption order

being made, as China and Hague Convention countries do not
require an order being made in NSW.
 OUT-OF-HOME CARE AND ADOPTION SERVICES

68
Priorities for 2003/04
• Continue to work with NGOs to implement the recently proclaimed Adoption Act 2000 and finalise the
preferred accreditation model for agencies wishing to provide adoption services

• Focus on recruitment to bed down the new structure for Adoption and Permanent Care Services and
arrange comprehensive training for new staff to ensure continuation of a high-quality service to clients

• Continue to work on practice issues arising from the new Act, and work co-operatively with
community partners to address these issues for the best outcomes for children and other clients

• Progress proclamation of the accreditation provisions of the Adoption Act 2000, which outline the
accreditation of adoption service providers to ensure quality service to children and families affected
by adoption

• Increase participation of children in decisions affecting their lives, particularly around the adoption
decision and their involvement in contact with their birth families.

“ Fifteen-year-old Ashley came into care in 2001 after a

serious and ongoing relationship breakdown with his mother.
DoCS helped to fund modifications to an existing residential service
and worked with a non-Government organisation to meet Ashley’s
“
physical and care needs with long term planning for independence.
Ashley recently attended DoCS’ ‘Give IT a Go’ program to improve
his information technology skills, and we are now looking at ways
we can move into a supported accommodation program when the
time comes.

*Child’s name has been changed for identification reasons

HUNTER REGION SOUTHERN

The Hunter Region stretches from Wyong to The Southern Region includes Illawarra and
Muswellbrook. There are Community Service the Southern Highlands. There are Community
Centres in Cardiff, Cessnock, Charlestown, Service Centres at Batemans Bay, Bega,
Maitland, Muswellbrook, Newcastle and Bowral, Cooma, Corrimal, Goulburn, Nowra,
Raymond Terrace. Queanbeyan, Shellharbour and Wollongong.

Some of our major achievements this year: 69

Some of our major achievements this year:
• The Region successfully developed and coordinated
an Aboriginal planning conference for the Aboriginal • Agreement was reached on the establishment of
Child Youth & Family Strategy. Over 50 Aboriginal additional Community Service Centres in Yass and
people, representing seven different Local Ulladulla.
Aboriginal Land Councils, Aboriginal controlled • Participated in whole-of-government activities, in
organisations and Aboriginal officers from a variety particular the roll-out of Families First in both the
of State Government agencies attended the Illawarra and South East region
planning conference.
• Managed Disaster Welfare responses in the South
• The regions foster care team was expanded by East corner of the state during the January 2003
seven staff including an Aboriginal caseworker. bushfires.
• Twelve new Volunteer Home Visiting Services and • The Nowra area Community Solutions project, with
Schools as Community Centres were established. its focus on integrated case management, has
• In Windale, an Aboriginal Assets project has led to commenced.
increased participation by Aboriginal residents in • A protocol for the work DoCS staff undertake with
Families First programs. The volunteer home visiting Aboriginal families within the Region is being
service has expanded its service model to include implemented by CSCs.
an Aboriginal-specific home visiting program.
The initial pilot project funded through Better Futures
• In South Muswellbrook a new community centre has been established in Dapto and staff have been
has been established, with DoCS support, which employed.
provides a base for a range of community and
health services to be delivered to residents who
experience significant disadvantage.

• DoCS staff led the development of the Better

Futures planning process which has resulted in the
establishment of a $400,000 project in Cessnock
focused on young people. Two Hunter-wide youth
development projects were also established.

• In February, DoCS staff provided training in data

collection and evaluation for services funded under
the Community Services Grants Program.

• In the Lake Macquarie area, DoCS worked closely

with police and funded services to implement an
improved domestic violence referral process known
as DVARS.

• DoCS established two new service delivery models

for young people at risk of becoming homeless. One
service is located in the high growth area of Port
Stephens; the other addresses the causes of
homelessness for Aboriginal young people in the
Upper Hunter.
70
PROGRAM AREA 4

Organisational Performance –
the people supporting the frontline

“D oCS’ budget enhancement provides

an opportunity like never before.
It’s my job to draft policies,
prepare action plans and budgets.
It’s challenging, but it’s rewarding

“
to know that what I do is an
important part of a bigger picture -
and that it will ultimately make
a real difference to our staff and
the people they help.

Please note: figures in this section may

not add up to 100% due to rounding. DOCS PROJECT OFFICER
Organisational Performance –
the people supporting the frontline
Frontline staff delivering services to children and • DoCS commits to a process of identifying areas that may
73
families need to be supported by a tight internal yield efficiencies with a view to freeing up resources to
infrastructure that helps them in their daily assist in meeting current and future demand for child
work. This ranges from ensuring we have proper protection and out-of-home care services.
human resources systems through to improving
Areas identified for focus in terms of efficiency include:
the way we communicate with our staff and
stakeholders. • consistency across Community Services Centres (CSCs)

This section outlines the support systems in place • mandatory reporting rules and practices
for the organisation and for our staff. • intake assessment and case management processes
(including review of the Secondary Risk of Harm
assessment)
JOINT WORKING PARTY (‘KIBBLE
COMMITTEE’) • referral procedures to non-government organisations
(NGOs)
The former Minister for Community Services, the Hon Faye
Lo Po’ MP, established a Joint Working Party in April 2002, • caseworker support and caseworker management
independently chaired by Ms Gabrielle Kibble. It became
• impact of the legislative framework and legal system
known as the ‘Kibble Committee’.
requirements
The Committee reported in July 2002 and was reconvened
• resource allocation systems
with the same membership and new Terms of Reference
to report to Government by December 2002. • work practices, and

The Committee’s new terms of reference were to assess: • change management.

caseworker numbers required to manage workload in On 18 December 2002, the Government announced a
Child Protection; caseworker numbers required to manage major boost of $1.2 billion funding for DoCS including a
workload in Out-of-Home Care; and efficiency issues in budget for an additional 875 caseworkers over the next
the child protection and out-of-home care systems. five years. This funding begins with an initial increase of
In brief, the Kibble Committee’s final report recommended 150 caseworkers in 2003/04, in addition to the extra 130
that: caseworkers announced for 2002/03.

• there be a phased, but substantial, increase in child DoCS also continues to pursue increased efficiencies via
protection caseworkers over a period of at least five improved demand management through separate projects
years with a notional target of 1000 caseworkers over on demand modelling, demand sampling and review of
this period, subject to any offsets for efficiency work processes. The intention is to integrate the projects
into a single strategy for reform of the child protection
• DoCS commits to strengthening the training of
and out-of-home care systems.
caseworkers as a crucial element in frontline service
delivery The Kibble Committee consisted of Mrs Gabrielle Kibble
AO (Independent Chair), and representatives from the
• DoCS pursues all efficiencies available in the child
Public Service Association (PSA), Department of
protection system in order to increase capacity to deal
Community Services, The Cabinet Office, The Treasury, the
with both current caseloads and growth in demand
Premier’s Department and Minister Tebbutt’s Office. A
• a notional 300 additional caseworkers be provided for copy of the Kibble Committee Report is publicly available
out-of-home care phased over four years, subject to on the DoCS website.
reasonable estimates of efficiencies obtainable within
the out-of-home care system, and

program area 4
 ORGANISATIONAL PERFORMANCE

DoCS’ Ethnic Affairs Priorities Statement (EAPS) plan is

74 Governance being integrated with other Departmental planning
STRATEGIC SERVICES processes to strengthen our service provision, and DoCS
The Corporate Performance Unit measures and reports on has been looking at the way it works with CALD
DoCS’ performance as an organisation. The unit has an communities. Pacific Islander communities remain a key
improved performance management system, which feeds target group, with a Senior Project Officer recruited to
into service planning improvements, helps to develop look at issues relevant to DoCS and these communities.
DoCS’ Corporate Plan, establishes planning and A review of the Caseworker-Multicultural and Caseworker-
performance reporting frameworks, and analyses, assesses Refugee Children Program was undertaken to help DoCS
and reports on corporate performance. The unit also develop options for a new structure that will enhance
produces DoCS’ Ethnic Affairs Priorities Statement plans culturally appropriate services.
and reports (see Appendix 29), as well as coordinating
DoCS has continued to work with the NSW
initiatives that deliver better services to people from
Interdepartmental Committee on Migrant Settlement and
Culturally and Linguistically Diverse (CALD) backgrounds.
the Department of Immigration, Multicultural and
Achievements during the year included: Indigenous Affairs on refugee and migrant settlement and
service issues.
• production of the 2003/04 Corporate Directions
Statement Following community concerns raised after the terrorist
attack in Bali, DoCS participated in the NSW Community
• development of the framework for Regional Harmony Reference Group, chaired by the Community
Performance Indicators Services Commission, to promote stronger cross-cultural
• update of the 2002/03 Service Resource Allocation relationships.
Agreement for the December funding package To ensure our staff are equipped to work with diverse
• development of demand management methodologies communities, cross-cultural training for caseworkers has
in Child Protection and Out-of-Home Care and the been included in the Caseworker Development Course so
that all new caseworkers have an understanding of
Helpline, as well as demand surveys, process reviews
multicultural sensitivities when dealing with clients.
and provision of support to the Kibble Committee
A range of publications were also made available in key
• provision of data for the Report on Government
community languages, including brochures on DoCS services,
Services and the Overview of NSW Government
detecting child abuse, domestic violence and the dangers of
Services
leaving children alone in cars. Brochures encouraging people
• participation in the Pathways Project as part of the to provide feedback on our services were also available in a
Review of Commonwealth/State Service Provision by range of languages. An Arabic parenting magazine was
the Productivity Commission. produced with culturally sensitive parenting tips in Arabic and
English (for more information on these brochures see Media
and Communication on page 86).
M U LT I C U LT U R A L I N I T I AT I V E S In partnership with the Migrant Resource Centre of
Ensuring information and services are accessible and Newcastle & Hunter Region Ltd, DoCS produced a
appropriate for CALD communities is important to DoCS. resource manual, Building Cultural Competency for
In recognition of this, as part of DoCS $1.2 billion budget Service Delivery in the Hunter. The manual includes a
enhancement, a larger and better resourced Multicultural training module to assist service providers in the Hunter
Services Unit will be established over the next five years. funded under the Community Services Grants Program
Considerable planning was undertaken for this unit in and the Supported Accommodation Assistance Program.
2002/03.
ORGANISATIONAL PERFORMANCE

“
75

The Centre offered [my husband] the opportunities of learning

English and basic computer skills. Excursions were arranged and
through the excellent guidance of the staff, [my husband] thrived and
loved it while gaining a greater understanding of the Australian
culture. His confidence improved enormously and all this was
accompanied by fun and productive learning. The staff were all so
kind and caring, showing great compassion for immigrants.
“
THANK YOU LETTER TO DOCS HUNTER REGION WHICH
F U N D S T H E H U N T E R M U LT I C U LT U R A L N E I G H B O U R H O O D C E N T R E

ABORIGINAL INITIATIVES Helping Aboriginal and Torres Strait Islander families to

better look after their children is one of DoCS’ key aims
As part of DoCS’ budget enhancement an expanded
through the Yareka Policy Framework, which incorporates
Aboriginal Services Branch will be established to enable
prevention and early intervention strategies, intensive
us to be more responsive to the needs of our Aboriginal
support services and post-intervention strategies.
and Torres Strait Islander clients. The new Branch will also
work on innovative ways to recruit and train Aboriginal DoCS has funded a number of pilot initiatives to
foster carers, caseworkers and other staff. The Aboriginal implement elements of the Yareka framework including
Services Branch will work closely with regions to address Yallamundi, a 24-hour, 7-day-a-week home-based support
the needs of Aboriginal staff and with other Directorates service for Aboriginal families in inner Sydney.
on prevention and early intervention, child protection and
DoCS is also in the process of establishing two new
out-of-home care issues. Our aim is to work with
intensive support services for Aboriginal families based in
Aboriginal communities to address the very real problems
Bourke and Wollongong. These services will expand the
faced by Aboriginal children, families and communities.
successful Malanee Bugilmah Intensive Family-Based
The Branch will be made up of four teams working on Service which has been operating in Casino on the Far
Early Intervention; whole-of-government and North Coast since 1994.
Commonwealth; Child Protection and Out-of-Home-Care;
In 2003/04 DoCS plans to expand the range of service
and strategies for recruitment, retention and mentoring of
types for Aboriginal communities, especially those
Aboriginal staff.
delivered by Aboriginal organisations. As well as
In 2002/03, the Aboriginal Services Branch continued to expanding the range of partnerships with Aboriginal and
provide strategic policy advice on Aboriginal and Torres Torres Strait Islander organisations, DoCS was an active
Strait Islander issues. partner in the development of a number of plans
including the new Two Ways Together – Aboriginal Affairs
Plan 2003 to 2012, the Aboriginal Justice Plan, the
Aboriginal, Child, Youth and Family Strategy and the
National Reconciliation Action Plan.
 ORGANISATIONAL PERFORMANCE

YOUTH DEVELOPMENT projects. DoCS is also represented on the Community

76
Development and Support Expenditure Scheme Steering
The NSW Youth Policy is a framework targeting young
Committee and is a key contributing agency on associated
people, with monitoring oversight by the Office of
local committees.
Children and Young People (OCYP). The Minister launched
the Youth Policy in August 2002, and the OCYP and the We provided information for the NSW Department of
Youth Interagency Taskforce, chaired by the Minister, Gaming and Racing proposals to implement legislation on
developed a reporting framework. responsible gambling that may have social impacts, and
commented on social impact assessments made by clubs
DoCS has completed its contribution to the 2003/04 plan.
and hotels to the Liquor Administration Board for a
DoCS participated in the review of the existing change to the number of poker machines at new or
Commonwealth–State Youth Protocol following the 2002 existing venues.
decision of the Community Services Ministers Advisory
Council Youth Working Group to redevelop the Youth COMMITTEE SUPPORT
Protocol in all jurisdictions. We continued negotiations The Governance Directorate provides secretariat support
with the Commonwealth Department of Family and for the Community Services and Disability Services
Community Services regarding the redevelopment of the Minister’s Conference, the Community Services Ministers’
Youth Protocol and ways of helping vulnerable homeless Advisory Council and the Human Services CEO Forum.
children and young persons.

DoCS has also been involved in developing the introduction Information and Research Services
of the Transition to Independent Living Allowance, a new
Commonwealth provision to assist with transitional costs The Information Management Unit (IMU), formerly
for children and young people leaving care. Information and Research Services, produces data and
statistical reports to support informed decision-making,
CRIME PREVENTION planning and monitoring of business performance. In
particular the IMU provides information for the Australian
In 2002/03, local crime prevention plans were reviewed and
Institute of Health and Welfare’s Annual Report on child
comments provided to the NSW Attorney-General’s
protection and the Report of Government Services
Department. Input was also given into the review of the
compiled by the Steering Committee for the Review of
Children (Protection and Parental Responsibility) Act 1997.
Commonwealth–State Service Provision.
DoCS is represented on the Attorney-General’s Crime
Prevention Division’s Working Party on Crime Prevention. Achievements during the year included:
It is also a member of the Premier’s Department’s • responding to over 200 non-standard information
Community Solutions and Crime Prevention Working requests from within DoCS and external agencies
Group, which identifies priority locations for developing
innovative responses to crime prevention. • establishment of a specialist team of statisticians to
provide high-level statistical analysis and support to
DoCS is the lead agency for a number of Community corporate planning and performance management
Solutions projects across the State. functions
DoCS is also a member of the Premier’s Department Youth
• publication of quarterly data reports on the DoCS
Partnerships with Arabic Speaking Communities Initiative,
website, improving access to key information about the
which is designed to improve service provision to Arabic
youth. provision of services for children and young people

• provision of data and information to the Kibble

PROBLEM GAMBLING Committee review of work allocation in CSCs.
DoCS provided input into a number of responsible
gambling initiatives managed by the NSW Department of
Gaming and Racing. These included trusteeship of the
Casino Community Benefit Fund and representation on
the annual funding selection panel for funding community
ORGANISATIONAL PERFORMANCE

ENTERPRISE INFORMATION The Centre has also developed a range of research and
77
INFRASTRUCTURE PROJECT discussion papers including: Aggressive Behaviour in
Children and Young People; Domestic Violence and its
The Enterprise Information Infrastructure (EII) project
Impact on Children’s Development; School Readiness;
delivered a fully integrated and systematic approach to
Aboriginal Families: the Need for Community-Based
information management throughout DoCS. The Logical
Parent Support, and Pornographic Images and Chat Room
Data Model to collect information for the new Key
Friendships: Protecting Children From Abuse.
Information and Directory System (KiDS) is consistent with
corporate definitions and classifications. The EII project The Centre is developing strong links with universities,
also included large-scale data remediation, with over encouraging a valuable exchange of research and
159,000 client records updated or corrected to provide information on child development, early childhood
more reliable client service information. The project education, child protection, out-of-home care, early
expenditure in 2002/03 was $800,000. intervention and prevention, family studies, social policy
and economics. Agreements will be developed with
OUT- OF-HOME CARE MINIMUM DATA SET – universities to help the Centre undertake its research
DOCUMENT EXCHANGE projects in the future.

The Out-of-Home Care Minimum Data Set – Document The Parenting NSW website, developed in collaboration
eXchange (MDS-DX) project will implement a new method with The Cabinet Office, features research, resources and
of transferring data to DoCS from NGOs in NSW that other practical information about parenting issues. The
provide services for children. This will introduce both parenting website can be accessed via the DoCS website
efficiency and data quality improvements. The project at www.community.nsw.gov.au
commenced in June 2003 and will run for two years with The Centre also developed an online Parenting Services
a total budget of $1.1 million. Directory which provides a geographical map of agencies,
programs and services for parents, carers and families in
DOCS’ CENTRE FOR PARENTING AND NSW. The Directory is available on the parenting website.
RESEARCH
In April 2003, DoCS’ Centre for Parenting and
Research was created incorporating DoCS’ Library and Priorities for 2003/04
Research Office. • Establishment of a research team with four
This year, the Centre provided advice on the development additional staff in child protection, early
of the NSW Government’s Arabic Parent Education intervention and prevention, out-of-home
Campaign, including the development of a 36-page care and parenting to provide evidence-based
parenting magazine specifically for the Arabic community. research that supports policy and practice.
The magazine was developed as part of the Youth • Development of a research agenda for DoCS,
Partnership with Arabic Speaking Communities and
and implementation of research projects in
featured information in English and Arabic on a range of
accordance with that agenda
parenting issues. A total of 30,000 magazines were
printed and distributed to over 400 government • Preparation of discussion papers and fact
organisations and NGOs throughout South West Sydney. sheets based on the latest national and
international research
A video and brochure, Families: building relationships:
parenting preschoolers, promoting positive parenting • Provision of seminars for staff on areas
practices with preschool-aged children, was developed in related to DoCS’ core business
partnership with NSW Health. Around 8,000 copies of the
• Establishment of the NSW Research Advisory
video were produced and distributed to key government
Council where leading academics will provide
agencies and community partners in June.
DoCS with advice on the development and
implementation of research projects.
 ORGANISATIONAL PERFORMANCE

78
LIBRARY INFORMATION EXCHANGE
During 2002/03 the DoCS library provided services to staff DoCS receives statutory requests for information from a
across NSW. A Current Awareness Bulletin summarised large number of agencies. This information can be of a
2,484 articles while 26 literature searches were conducted personal, confidential or non-confidential nature. The
and 803 inter-library loan requests were processed. Information Exchange and Child Death Inquiries Unit
manages requests for, and disclosure of, client and other
RESEARCH OFFICE information to numerous oversighting and other statutory
Twenty eight research projects were undertaken this year. agencies (but not to members of the public, individual
The DoCS Research Guide was revised to incorporate clients or other bodies). For the most part, these agencies
recommendations from a commissioned literature review require information from DoCS to manage complaints,
on the ethics of research involving children, and reviews, inquiries, investigations or to help them carry out
consultation occurred with internal and external their statutory functions.
stakeholders.
Table 5.2 Requests 2002/03: Information
CLIENT FEEDBACK AND ASSISTANCE Exchange and Child Death Inquiries Unit

The Client Feedback and Assistance Unit (CFAU) receives Oversighting agency Number
and monitors feedback from clients to help identify ways Child Death Review Team
in which DoCS services can be improved. – requests for information 270*
Community Services Commission – complaints 16^
Client feedback may include written or verbal complaints,
Coroner 10
comments, suggestions, compliments and enquiries. The
CFAU uses a widely publicised 1800 free-call number and Ombudsman Child Death Review Project Team
our free-post complaint brochure, Have Your Say, is – requests for information
(commenced 1 December 2002) 96*
available via all CSCs.
Ombudsman – complaints 235^
During 2002/03 the CFAU received over 3400 items of
Ombudsman
client feedback.
– inquiries and investigations commenced 4^
Ombudsman
Table 5.1 Client feedback – inquiries and investigations monitored or ongoing 11^
Type of feedback Number %
Ombudsman/Community Services Commission
Complaints 1,512 44 – reviews commenced 22^
Enquiries/information requests 1,327 39 Ombudsman/Community Services Commission
No issue identified 317 9 – reviews monitored 35^

Calls redirected to Helpline 184 5 Sub-total 699

Production of information
Requests for service 38 1.1
Commission for Children and Young People 406*
In order to continuously improve service to our clients, a Police – requests to assist Police investigations 15
review of the Department’s complaint handling systems Other agencies/misc. 21
was undertaken during the year. The review aimed to
Sub-total 442
ensure that DoCS has a contemporary and robust
Total 1,141
complaint handling mechanism designed to ensure that
matters are resolved efficiently and that feedback * This represents the number of individuals about whom
received is used to promote quality practice. information was requested — requests for information may
involve multiple individuals.
The recommendations from the review involved reviewing ^ This represents the number of complaints, reviews etc — the
and improving our current policy as well as some number of requests for information would be greater as each
structural changes. matter often has multiple requests for information.
ORGANISATIONAL PERFORMANCE

Other achievements this year included: In 2003/04 work will continue on the full implementation
79
of NSW businesslink as a joint venture entity between its
• seminar conducted with oversighting agencies in
three client agencies.
November 2002, and
On the 24 June 2003 DoCS formally transferred some 182
• preparation of internal presentations and educational
staff to NSW businesslink. These staff joined others from
material for DoCS staff about oversighting agencies.
the Department of Housing and DADHC to provide
The Unit negotiated a revised Memorandum of common corporate services to over 18,000 staff in NSW
Understanding (MOU) with the Ombudsman regarding the businesslink client agencies who, in turn, provide services
Community Services Legislative Amendment Act 2002. We to nearly 200,000 clients.
also negotiated an agreement with NSW Police regarding
exchanges of information for examinable deaths of FINANCIAL SERVICES
children and commenced negotiations for a revised MOU The Finance Branch provides analysis and advice to the
with the State Coroner. Executive on financial and budgetary matters. It also
A working party with oversighting agencies to address develops accounting and financial policies and procedures
legal and policy issues commenced in January 2003. and systems to support DoCS’ overall financial management.

Work to establish a central unit to manage child deaths,

BUSINESS ASSURANCE
complaints, information exchange, and allegations of child
The primary purpose of business assurance is to:
abuse against DoCS employees also commenced.
• review, appraise and recommend improvements to the
The Unit also coordinated the Government’s response to
internal control systems established by management
three Child Death Review Team reports — the 2001/02
Annual Report; Suicide and Risk Taking Behaviour; and • evaluate the effectiveness of control systems, and
Fatal Assaults on Children and Young People. • provide strategic advice on risk management to the
Department.
Corporate Services Internal audits carried out during the year included fleet
management; post-implementation of SAP; payroll; IT
NSW BUSINESSLINK
general controls; budgeting and reporting; out-of-home
A major initiative undertaken by DoCS and other agencies care; client systems project-phase 2, quality review;
in 2002/03 was the establishment of NSW businesslink. Finance branch structure; internet security; credit card
processing; children’s services licensing; and financial
NSW businesslink is a shared corporate service provider to
close process.
the Departments of Community Services, Housing and
Ageing, Disability and Home Care. Shared services is a These reports were tabled at Internal Audit Committee
part of a major NSW Government initiative to ensure meetings. The Internal Audit Committee meets every two
State Government services are efficient and effective and months to assist the Director-General to manage the
achieve continually improving social and economic Department’s main risks by providing advice regarding:
outcomes. Benefits in establishing NSW businesslink are • determination of the Department’s main risks
the delivery of improved service levels at reduced cost,
• reduction of the likelihood and consequence of those
greater levels of integration for NSW businesslink’s risks
common client base, improved services to internal
business units and harnessing of benefits of technology • adequacy of the business assurance function in
addressing the risks
for improved processing.
• adequacy of other management controls designed to
NSW businesslink was initially established on a temporary
address the main risks
basis as a business unit of the Department of Housing in
December 2002 and took over its final staff and functions
from DoCS and the Department of Ageing, Disability and
Home Care (DADHC) in June 2003.
 ORGANISATIONAL PERFORMANCE

• discharge of responsibility to exercise due care, • improvement in the quality of internal and external
80 diligence and skill reporting of financial and non-financial information
• improvement in accountability processes • fostering an ethical culture in DoCS, and
• improvement in the effectiveness of internal and • fulfilling the legal requirements of Section 11 of the
external audit through communication Public Finance and Audit Act.

Table 5.3 Audit Committee membership and attendance 2002/03

Member Date commenced Meetings
on Committee attended during the year
Neil Shepherd (Director-General) 13 August 2002 6
Kerryn Boland (Executive Director, Governance) 26 June 2001 5
Mary-Jane Clark (Executive Director, Early Intervention) 8 November 2000 4
Anne Maree Gleeson (Regional Director, Hunter) 29 June 2000 4
Ken Burke (Manager, Client Services) 14 August 1997 4
Deborah Page (Independent Member) 8 November 2000 5
Susan Lenehan (Independent Member) 10 December 2002 3
Alan Ramsey (Executive Director, Corporate Services) 10 December 2002 4

INFORMATION AND COMMUNICATIONS The contract with Accenture was valued at $5.1 million
TECHNOLOGY with ongoing yearly licence fees (contracts with software
vendors) of $375,989 per annum.
The Information and Communications Technology (ICT)
Unit provides information and communication technology In December 2002, Treasury approved additional funding
services to DoCS staff. of $4 million to cover a range of internal costs including
DoCS trainers, IT Infrastructure upgrades, staff travel
In December 2001, Treasury approved funding of $8.5
expenses to attend training and backfill for staff while
million over two years for DoCS to replace its outdated
attending training to minimise impact on DoCS’ core child
Client Information System (CIS), used by all DoCS field
protection while the new system is being implemented.
staff to record client and casework information.
The original DoCS Business Case identified $19.8 million The Phase 3 implementation of the system will cover all
in tangible benefits over a six year period. DoCS child protection and out-of-home care functionality
and is expected to be fully implemented by late 2003. The
DoCS prepared a comprehensive requirements
implementation will be supported by comprehensive
specification following extensive consultation with
training for all DoCS field staff and supplemented by on-
business users. The new system will include the following:
line training and support facilities.
Service Directory, Contact, Assessments (Initial, Secondary
& Authorised Carers), Case Allocation, Case Planning, For more information, see Appendix 2 on page 91.
Court Proceedings, Adoptions, Client Related Payments,
Reporting and System Administration. A detailed tender
process resulted in a contract being signed between the
State Contracts Control Board (on behalf of DoCS) and
Accenture on 13 August 2002 to configure and implement
the Siebel Customer Relationship Management (CRM)
package to satisfy DoCS’ client system requirements.
ORGANISATIONAL PERFORMANCE

LEGAL SERVICES A pilot program for the electronic lodgement of

81
documents in care proceedings was successfully
Legal Services provides legal advice, undertakes legislative
conducted on the Central Coast in cooperation with the
review and has the carriage of litigation on behalf of the
NSW Attorney General’s Department and the
Minister and Director-General in relation to the
Children’s Court.
Department.

The work of the branch is conducted through specialist CORPORATE RECORDS

function teams covering the areas of care litigation, general
Corporate Records retains the Department’s corporate
child law, children’s services, international kidnapping,
memory and monitors compliance legislation that governs
general litigation, partnerships and community and
DoCS’ record keeping requirements.
legislative review.
Training in records management and the Department’s
During the year, three MOUs were finalised and signed
records management software was provided throughout
between the Department, the Family Court and Police.
the year.
A working party between the Department, the Ombudsman
The unit participated in an Indigenous family history fair
and the Commission for Children and Young People was
in Wodonga in April with nearly 100 enquiries and also
established to resolve outstanding issues of legislative
continued to assist ex-wards and their families in their
interpretation. Another working party between the
search for lost family members.
Department, the Children’s Court and the Legal Aid
Commission was established to discuss procedures for the
conduct of care matters.

Table 5.4 Legal Services advocacy work – Number of matters

Type of advocacy 1998/99 1999/00 2000/01 2001/02 2002/03
Care proceedings (calendar year) 1
2,902 3,039 3,501 3,115 3,158
District Court – appeals in care matters 40 60 62 36 27
Administrative Decisions Tribunal matters 5 32 39 42 46
International kidnapping matters 75 132 125 171 144
Claims which may result in a financial liability 80 113 107 148 110
Adoptions – contested 6 3 12 11 19
Prosecution of care offences N/A 2
N/A 24 29 23
Responses to subpoena 1,421 1,298 1,328 1,518 1,608
Family Court – other than international kidnapping 18 N/A 20 38 36
Supreme Court – care matters 8 N/A 16 39 24
Claims brought on behalf of children or young persons
in out-of-home care 11 N/A 8 20 19
Victims’ compensation claims brought on behalf of
children or young persons in out-of-home care 4 N/A 7 16 17
Coronial inquiries 4 N/A 3 17 11
Debt recovery N/A N/A N/A 45 45

1 Data supplied by Attorney General’s Department

2 N/A means that figures are not available in that year because Legal Services did not do the work in that year, the data was not kept
or the data was not kept in a disaggregated form.
 ORGANISATIONAL PERFORMANCE

Preparations were also well in train by the end of June to

82 Major Projects Unit
conduct a significant campaign in the lead-up to the
The Major Projects Unit was set up in November 2002 to planned October recruitment drive to recruite 150 new
coordinate planning and reporting for the six-year rollout of caseworkers.
more than 40 major projects to fix DoCS’ internal systems
Other recruitment initiatives included a pilot program
and increase its capacity to support children and families.
to fill vacancies in rural/remote NSW through overseas
These projects are being implemented under the $1.2 recruitment of 10 Canadian Child Protection Caseworkers
billion budget enhancement announced by the NSW and a targeted graduate recruitment campaign. DoCS
Government in December 2002. established a recruitment/employment website and
Projects include new strategies and more resources for provided improved access to information about
prevention, early intervention and out-of-home care employment vacancies on DoCS’ intranet.
services; a large-scale recruitment campaign for Several workforce planning initiatives were conducted to
caseworkers and other key staff; new specialist units to improve DoCS’ success in attracting and retaining staff.
focus on Aboriginal and Culturally & Linguistically Diverse A university placement program saw students from seven
issues; improved accommodation, information technology, NSW universities placed with Community Services Centres.
knowledge management and HR systems; and other Workforce Planning staff began work on mapping
projects to improve resources, efficiency, systems and preferred course content to ensure university graduates
work practices. are “work-ready” when first employed with DoCS. A
Implementing the projects is a massive task. The unit series of consultation meetings were planned with all
works closely with individual project teams in DoCS, feeder universities as part of this initiative.
providing advice, assistance and a co-ordinating role. This Occupational Health and Safety (OH&S) was recognised as
involves preventing gaps and overlaps and overseeing a key area for improvement in DoCS’ human resources
project planning to monitor and assist progress in line management. New funding of $1.4 million per annum
with time and budget requirements. The unit also has over the next three years was provided as part of the
responsibility for a range of overarching projects such as Government’s funding package to address this area. The
workforce planning and a review of external cost drivers. OH&S Unit began work on developing a statewide OH&S
management system to roll out during 2003/04.
WORKFORCE PLANNING AND HUMAN
During the year there was considerable progress with the
RESOURCES MANAGEMENT
development of a performance management process for
During the year the transactional elements of the human DoCS. A draft Performance Planning & Review (PPR)
resources function, such as payroll and personnel process was developed which uses DoCS business plans to
administration, transferred to NSW businesslink. The help identify individual staff work goals and puts in place
remaining strategic and expertise-based resources were mechanisms for supervisors and staff to agree on
refocused on a series of major projects to support the feedback and support (advice, assistance, learning and
substantial expansion of DoCS’ workforce and capacity development). One of the main aims of the PPR process is
over the next five years. to develop a consistent approach to supervision, focusing
Recruitment of caseworkers was a high priority during the on improved communication between staff and their
year. Two statewide recruitment campaigns were conducted supervisors, which will in turn improve services to our
to fill vacancies. As a result we recruited 293 caseworkers clients. As at June, productive negotiation was underway
in 2002/03 (141 permanent and 152 temporary). In with the Public Service Association, with a view to
selecting new caseworkers, DoCS gave priority to applicants introduction in 2003/04.
with social work and social welfare qualifications in The need to replace the existing human resources IT
keeping with the aim to professionalise the workforce. system was recognised as another priority within the
Government’s budget enhancement, with funding to be
provided from NSW businesslink’s capital budget. Work
ORGANISATIONAL PERFORMANCE

began on scoping a replacement system to provide better LEARNING AND DEVELOPMENT UNIT 83
functionality, including significantly better reporting
This year over 300 caseworkers, including temporary
capability.
caseworkers, commenced or completed the Caseworker
Development Course. This course prepares new
INDUSTRIAL REL ATIONS caseworkers to undertake the role of a Statutory Child
The Industrial Relations unit provides advice and direction Protection Caseworker. Participants receive 35 days
on all operational and strategic industrial relations training combined with on-the-job experience over a six-
matters across DoCS. month period.
During the year the Unit advocated all claims involving Enhanced funding for the Learning and Development Unit
the Department of alleged unfair dismissal and dispute has allowed expanded training functions to include other
proceedings notified by individuals and employee occupational groups. A key priority for this increase in
associations before the Industrial Relations Commission of funding has been management development. The first
NSW and the Government and Related Employees Appeal phase for management development will involve DoCS’
Tribunal. The unit also represented the Department in Managers Casework and Managers Client Services. A pilot
issues before the Chief Magistrates Court. program for these course streams was conducted in June
The unit continued to participate in a regular Joint 2003 and is scheduled for rollout to all existing Managers
Consultative Committee for the Helpline to deal Casework and Managers’ Client Services in October 2003.
specifically with issues at that service, which has Training to provide existing staff with the opportunity to
facilitated effective service delivery. update their skills was also provided in courses including
Conditions of employment were developed for newly Alcohol and Other Drugs, Mental Health Issues and
created Street Teams to deliver a pro-active early Assessing Risk of Harm. In 2004, a wider range of courses
intervention service. will be offered to more occupational groups within DoCS.

Updated allowances in the After Hours Award were The Learning and Development Unit also helped prepare
reviewed and modernised in accordance with Section 19 staff for the rollout of KiDS. Every child protection and
of the Industrial Relations Act. out-of-home care staff member received training.

Industrial relations information on the DoCS intranet was Weekly half-day staff development sessions, called
developed to improve access to information for staff, Practice Solutions, are conducted at every Community
including industrial instruments, circulars and links to Services Centre and allow staff to undertake training,
relevant sites. attend information sessions on policy and procedure, and
focus on continuous quality improvement. Staff members
The unit participated in an internal steering committee are able to receive up to 144 hours of training and
and negotiated with the Premier’s Department, development through Practice Solutions.
Department of Ageing, Disability and Home Care, the
Department of Housing and the Public Service Association The Learning and Development Unit also provided three
on the establishment of NSW businesslink and associated courses for NSW Police and DoCS staff working in Joint
transfer of positions and staff. Investigative Response Teams, and trained over 45 staff in
rural and remote areas in audio recording of children’s
Advice was provided on the introduction of the new client evidence.
information system, KiDS, and the Unit also conducted
presentations at Business Council and Human Resource
Managers’ meetings and to the Workforce Management
Group.
 ORGANISATIONAL PERFORMANCE

During 2002/03 the FOI Unit processed 150 former ward

84 Office of the Director-General and family history requests.
CORPORATE AND MINISTERIAL
The FOI Unit is in the process of developing a web page
INFORMATION
that will provide help and information to the public and
This branch manages the centralised intake, registration, staff on its areas of responsibility.
allocation, coordination and tracking systems for
documents addressed to the Director-General and the The FOI Unit is also involved in the delivery of training to
Minister. The branch also manages requests for staff at CSCs and the Helpline in relation to the provision
of information.
information and provides advice and support to staff
preparing written material. The Department’s Statement of Affairs is provided in
Appendices 32, 33 and 34 of this Report.
The work is divided into two areas. Briefings and
Correspondence ensures that material provided to the
MEDIA AND COMMUNICATION BRANCH
Director-General and Minister is accurate, current and
consistent with Departmental and governmental policies. The Media and Communication Branch uses a range of
Parliamentary and Cabinet Support coordinates the media, public relations, marketing and design strategies to
inform the community about child protection issues and
preparation of parliamentary material, briefings for
DoCS’ work, and coordinate responses to journalists’
Minister’s visits and other related documents.
enquiries. It develops and delivers internal and external
This year the branch dealt with 3312 replies to Minister’s communication strategies promoting DoCS’ core
correspondence and prepared numerous documents objectives and guides and supports media and
including memos, briefing notes, letters and reports. promotional initiatives for CSCs, regional offices and
internal branches.
FREEDOM OF INFORMATION
The team also supports the Director-General in promoting
All personal and non-personal applications for access to DoCS’ services, sometimes working with other
Departmental files under the Freedom of Information Act government agencies and community partners on
1989 are handled by the Freedom of Information (FOI) community education campaigns. The branch publishes
Unit. corporate publications such as the Annual Report and
In 2002/03 the Department received 309 new FOI DoCS’ internal newsletter DoCS VoX.
applications and 34 were brought forward from the previous Pamphlets on DoCS services and detecting child abuse
year. This increased from the 289 received in 2001/02. were translated into six community languages.
The FOI Unit processed a total of 332 applications and A “Kids in Cars” campaign aimed to raise awareness of
carried forward 11 applications at 30 June 2003. Of these the dangers of leaving children in unattended vehicles,
11 applications, none were overdue. A complete report is especially during the hot summer months. It included a
provided in Appendix 34. takeaway information card with key information
The FOI Unit also played a vital role in assisting clients translated into Arabic, Chinese, Croatian, Macedonian,
who were formerly in the care of the Minister. Clients Turkish and Vietnamese. There were 150,000 of these
known as “former wards” who now reside interstate were wallet cards printed and distributed.
assisted to access documents that directly related to them A domestic violence wallet card explaining the facts about
from their files. domestic violence and how people can seek help through
Further, the FOI Unit handles requests from clients who the DoCS Domestic Violence Line was developed. Key
are seeking information relating to their families or are information was translated into Arabic, Chinese, Croatian,
attempting to locate family members. Such requests are Macedonian, Turkish and Vietnamese. Approximately
known as “family history requests”. Many former clients 100,000 cards were printed, with 55,000 distributed. This
and their families wishing to trace records relating to included distribution of approximately 30,000 information
family members contact the FOI Unit for assistance. cards to NSW Police.
ORGANISATIONAL PERFORMANCE

Over 8,400 Have Your Say brochures, which encourage

85
feedback on DoCS’ services and include a reply-paid client
feedback form in key community languages, were
distributed including versions in Korean (683 copies),
Vietnamese (1,038), Macedonian (572), Croatian (537),
Greek (1,166), Serbian (527), Italian (597), Chinese
(1,030), Arabic (2,195) and Turkish (719).

DoCS also prepared more than 750 media releases and

responded to over 400 media inquiries.

In 2002/03, the DoCS website received more than 2.5

million hits. The Department’s corporate intranet, DoCS
Online, had an average of 184,856 weekly hits.
 APPENDICES

86
Appendices

“W alla Mulla Family and

Community Support are
writing to you to express our
sincere thanks for the work
that you have done with this
organisation and others in
the local area over the past
five years.
The Management Committee
and myself would like to thank
our Community Program Officer
for all her work, vision and
understanding of the
Woolloomooloo community
and acknowledge her
achievements in supporting
Walla Mulla to provide a better
“
service for the area.

TRACEY JONES, COORDINATOR WALL A MULL A

F A M I LY A N D C O M M U N I T Y S U P P O R T S E R V I C E
Please note: figures in this section may IN A LETTER ADDRESSED TO
not add up to 100% due to rounding. THE REGIONAL OFFICE OF DOCS
INDEX TO THE APPENDICES

1. Privacy and Personal Information 91 28. Ethnic Affairs Priorities Statement (EAPS) 107
89
2. Technology Strategic Agenda 91 29. Publications 109

3. Investment Management Performance 91 30. Disability Action Plan 111

4. Major Assets 91 31. Freedom of Information Statement of Affairs 112

5. Accounts Payable 91 32. Statistics Relating to NSW Freedom

of Information Act 115
6. Amendments to Legislation 92
33. Freedom of Information (FOI)
7. Code of Conduct 92
Applications Lodged at DoCS 118
8. Contracting and Market Testing 93
34. Overseas Visits 119
9. Disclosure of Controlled Entities 93
35. Representation of EEO Groups 120
10. Major Capital Projects 93
36. Use of Consultants 120
11. Property Disposals 93
37. Waste Reduction and Purchasing Policy
12. Funds to Non-Government Community disclosure 121
Organisations 93
38. Credit Card Certification 121
13. Principal Acts Administered 94

14. Government Energy Management Policy 94

15. Risk Management and Insurance Activities 94

16. Occupational Health, Safety and Rehabilitation 95

17. Significant Committees of the Department

and Names of Committee Members 95

18. Ministerial Advisory Committees and

Statutory Bodies 100

19. Names and Positions of DoCS Officers

as Members of Significant Statutory Bodies
and Significant Interdepartmental Committees 101

20. Significant Judicial Decisions 102

21. Number of Executive Positions Held

at Each Level 102

22. Number of Female Executives 102

23. Performance Report for Chief Executive Officer 102

24. Performance Reports for Other SES

Officers Level 5 104

25. Executive Remuneration 105

26. EEO Outcomes, Achievements and Strategies 105

27. Action Plan for Women 106

90
APPENDICES

APPENDIX 1 APPENDIX 3 91
PRIVACY AND PERSONAL INFORMATION INVESTMENT MANAGEMENT PERFORMANCE
The Privacy and Personal Information Act 1998 requires DoCS does not maintain any investments on its own
each public sector agency to include a statement of the behalf. However, there were some trust funds held in
agency’s compliance with the Act and statistical details of relation to disaster relief appeals, which were invested
any reviews conducted under Part 5 of the Act. during the year with TCorp with an average rate of
interest of 4.86 per cent. These trust funds were fully
In accordance with the Act, DoCS submitted a Privacy
expended for disaster relief by 30 June 2003.
Management Plan and a draft Code of Practice to the
Privacy Commissioner in June 2000. Following the major
changes in the Department’s functions that occurred
APPENDIX 4
following the establishment of the Department of Ageing,
Disability and Home Care (DADHC) in 2001, the draft MAJOR ASSETS
Code and Management Plan are now being revised and The major assets held by DoCS include land and buildings,
updated. plant and equipment, office equipment, computers,
furniture and fittings, and leasehold improvements.
During the reporting period two internal reviews were
undertaken under Part 5 of the Act.

APPENDIX 5
APPENDIX 2 ACCOUNTS PAYABLE
TECHNOLOGY STRATEGIC AGENDA 1) Late payments of accounts
The Information and Communications Technology (ICT) The payment of accounts is closely monitored to
Unit provides information and communications ensure accounts are paid in accordance with the
technology services to DoCS staff. This year the unit: Treasurer’s directions.
• installed 390 new desktop computers, 44 laptops and Towards the end of the third quarter of the financial
51 printers
year, DoCS began the process of transferring payment
• completed implementation of Phases 1 (Service processing to a shared corporate services operation
Provider) and 2 (Adoptions) of new DoCS’ client with the anticipation of an improved accounts
information system, the Key Information Data System payable service once the payment processes were
(KiDS), with Phase 3 (Child Protection and Out-of- fully operational. The move caused some delay in the
Home Care) to be implemented by late 2003 payment of accounts, which impacted significantly on
• implemented Phase 2 of the SAP Financials System the third quarter payments and payments in the early
• upgraded the Department’s Wide Area Network part of the fourth quarter.
(WAN) links to improve performance and support the DoCS did not incur any penalty interest for late
implementation of DoCS new systems payment of accounts.
• negotiated an extension to the Department’s IT
outsourcing contract with CSC Australia to support an
extended transition of IT Service Delivery to NSW
businesslink, the new shared service provider for
DoCS, DADHC and the Department of Housing (DoH),
and
• selected, through a Request for Quotation process,
new Voice over IP (VoIP) infrastructure to support the
Department’s new Head Office network and voice
facilities.

appendices
 APPENDICES

(2) Performance Indicators

92
Table 6.1 Aged analysis at the end of each quarter
Quarter Current Less than 30 Between 30 and 60 Between 60 and 90 More than 90
(ie within due date) days overdue days overdue days overdue days overdue
$’000 $’000 $’000 $’000 $’000
September 122,430 40,084 1,513 356 2,712
December 207,130 34,560 7,987 510 314
March 45,898 33,452 3,100 921 635
June 153,533 55,327 4,761 1,058 1,055

Table 6.2 Accounts paid on time within each quarter

Quarter Total accounts paid on time Total amount paid
Target % Actual % $’000 $’000
September 80 73.27 122,430 167,095
December 80 82.69 207,130 250,501
March 80 54.63 45,898 84,006
June 80 71.17 153,533 215,734

APPENDIX 6 APPENDIX 7
AMENDMENTS TO LEGISL ATION CODE OF CONDUCT
The Adoption Act 2000 (other than sections 12-15, 18, There have been no changes to the DoCS’ Code of
19 (1) and clause 3 of Schedule 3) was proclaimed to Conduct during the reporting year.
commence on 1 February 2003.

The Adoption Regulation 2003 commenced operation on

PROMOTING ETHICAL BEHAVIOUR
1 February 2003. Matters relating to the Code of Conduct were overseen by
the Professional Conduct Unit until this unit transferred to
Minor changes were made via the Statute Law DADHC on 23 June 2003. This Unit gave written advice on
(Miscellaneous Provisions) Act 2002 to promote all formal staff discipline matters, and was available to
consistency of terminology within the Children and Young provide telephone and face-to-face assistance to
Persons (Care and Protection) Act 1998. managers and staff in regard to staff conduct issues. This
The Statute Law (Miscellaneous Provisions) Act (No 2) function is now delivered by the DoCS Corporate Human
2002 made minor changes to the Adoption Act 2000 Resources Branch. Ethical behaviour is also promoted for
whereby the term “adoption service provider” was used all new staff in the DoCS staff induction guidelines.
consistently and a process to select consultative
organisations for Aboriginal and Torres Strait Islander PROTECTED DISCLOSURES
people was permitted. It also made changes to the The DoCS Protected Disclosures policy is in place to
Children and Young Persons (Care and Protection) Act provide a framework for staff to report instances of
1998 whereby further minor changes to promote clarity corruption without fear of reprisal.
and consistency of language were made.
APPENDICES

APPENDIX 8 APPENDIX 11 93
CONTRACTING AND MARKET TESTING PROPERTY DISPOSALS
DoCS currently contracts out a number of direct service DoCS sold one property during 2002/03 and brought to
delivery functions to non-government service providers account the proceeds from a property sold in 2001/02 but
associated with: not settled until 2002/03. The proceeds shown are net of
costs incurred in the sale.
• accommodation and crisis support

• child care and protection Table 6.3

• community support and development, and Proceeds
• substitute care. Property $’000
William Street, Gol Gol 124
Additionally, DoCS contracts out a number of corporate
service functions to either or both the new corporate Edward Street, Merewether 309
shared services operation or non-government service
providers:

• several financial services functions

APPENDIX 12
FUNDS TO NON-GOVERNMENT COMMUNITY
• several human resources functions
ORGANISATIONS
• payroll services Please see the separate section ‘Addendum – Funds
• property services granted to non-government organisations’ for details of
all such funds.
• fleet management
Programs include:
• information and communications technology services,
and • Children’s Services Program (comprising pre-school,
occasional and day care centres)
• regular and strategic audits.
• Community Based Substitute Care (contracted
residential services and general community-based
APPENDIX 9 services)

DISCLOSURE OF CONTROLLED ENTITIES • Community Services Grants Program (CSGP)

DoCS does not have any controlling interests in (including family and individual support, community
other entities. development and youth services),

• Supported Accommodation Assistance Program

(SAAP).
APPENDIX 10
MAJOR CAPITAL PROJECTS
DoCS undertook $4.4 million of capital projects during the
year, most of which related to the office fitout of premises
in Cavill Avenue, Ashfield for Head Office. The total of
$2.78 million expended on minor works included $1.0
million on caseworkers’ facilities.
 APPENDICES

94 APPENDIX 13 APPENDIX 14
PRINCIPAL ACTS ADMINISTERED GOVERNMENT ENERGY MANAGEMENT
• Adoption Act 2000 POLICY
• Child Welfare (Commonwealth Agreement DoCS has retained the services of the NSW Department of
Ratification) Act 1941 Commerce to assist in monitoring and reporting on energy
consumption.
• Child Welfare (Commonwealth Agreement
Ratification) Act 1962 DoCS is continuing the extension of four cylinder vehicles
• Children and Young Persons (Care and Protection) for the metropolitan areas and LPG vehicles for the
Act 1998 country areas. This policy is being maintained as part of its
strategy to reduce the amount of energy used.
• Children (Care and Protection) Act 1987
• Community Services (Complaints, Reviews and
Monitoring) Act 1993 No 2 (jointly with another
department).
• Community Welfare Act 1987 (jointly with another
department)

APPENDIX 15
RISK MANAGEMENT AND INSURANCE ACTIVITIES
The Department continues to use the services of the NSW Treasury Managed Fund (TMF) to effect its insurance requirements.

Table 6.4
Workers Compensation Fund Year**
1998/99 1999/2000 2000/01 2001/02 2002/03
No. of Claims* 1,295 1,311 1,245 1,190 476***

* Information for the 1998/99 to 2001/02 financial years was based on data available on Magellan, the GIO’s Workers
Compensation Risk Management System, as at 30 June 2002. Information for the 2002/03 financial year is based on the Chief
Executive Officer Report, as at 30 June 2003, provided by the TMF.
From 1 January 2002, changes in workers compensation legislation concerning Provisional Liability have the potential to distort
the figures for the 2001/02 Fund Year.
The figures presented for the 1998/99 to 2001/02 financial years are the sum total of all the claims concerning i) DoCS ii) DADHC
Disability Services and iii) DoCS/DADHC Shared Services.
** Each Fund Year now remains open for a period of five (5) years.
*** The figures presented for the 2002/03 financial years are the sum total of all the claims concerning i) DoCS and ii) DoCS Shared
Services. NB: During 2002/03 work was completed that allowed the separation of DADHC Disability Services and DoCS-related
claims data.
Although there has been a reduction in our claims ‘2002/03 claims by accident type group’, as at 31 July
frequency, claims costs remain high. The implementation 2003, was unable to be extracted.
of a Corporate-wide OH&S Management System will
assist in reducing our current incidence and severity rates. Prosecutions, fines, prohibition and improvement
notices under the Occupational Health and Safety
Workers Compensation: 2002/03 claims by accident Legislation – 2002/03
type group There were three Prohibition and Improvement Notices
Because of data integrity issues associated with the issued under the OH&S Legislation, and one prosecution.
separation of DADHC Disability Services, DoCS and DoCS It is to be noted that while there was one prosecution
Shared Services workers compensation claims, and the against DoCS, the unit in question was a Disability
reinstallation of Magellan, information concerning Services unit which is now part of DADHC.
APPENDICES

The new system will enable DoCS to significantly improve

APPENDIX 16 95
its OH&S performance.
O C C U PAT I O N A L H E A LT H , S A F E T Y A N D
As part of the OH&S Major Project, the Department
REHABILITATION
focused on the key areas of Occupational Violence, Risk
OH&S has been identified as a major project for DoCS as
Management and OH&S Consultation.
part of the $1.2 billion budget enhancement. A key
objective of the project is to significantly improve OHS The Department-wide, OH&S Consultation Framework was
performance through the development and refined and implemented.
implementation of an OH&S Management System. Work on the separation of workers compensation claims
Recurrent annual funding of $1.4 million was secured data for DoCS, DADHC Disability Services, and
from NSW Treasury up to and including 2006/07. The DoCS/DADHC Shared Services was finalised.
funding will be used to create dedicated OH&S/injury
management staffing positions and to assist in the
implementation of a Corporate OH&S Improvement Plan.

APPENDIX 17
SIGNIFICANT COMMIT TEES OF THE DEPARTMENT AND NAMES OF COMMIT TEE MEMBERS
DoCS Executive
Director-General Neil Shepherd From 15.07.02
Carmel Niland To 12.07.02
Deputy Director-General Kerryn Boland To 09.02
Executive Director, Operations Annette Gallard 08.10.02 – 30.06.03
Kerryn Boland 24.09.02 – 7.10.02
Executive Director, Governance Kerryn Boland From 08.10.02
Executive Director, Prevention and Early Intervention Mary-Jane Clark Full year
Executive Director, Out-of-Home Care Rhonda Stien Full year
Executive Director, Corporate Services Alan Ramsey From 18.11.02
Director, Office of the Director-General Donna Rygate From 14.10.02
A/Executive Director, Child Protection / Regional Director, Metro South West Leanne Hillman Full year
Director, Information and Communications Technology Richard Michel Full year
Director, Corporate Projects Jo Grisard From 18.11.02
Director, Special Projects Judy O’Connell From 04.11.02
A/Director, Helpline Helen Freeland Full year
A/Director, Research and Parenting Centre June Wangmann Full year
A/Director, Strategic Services Toni Milne Full year
Director, Finance and Assets Bruce McClintock From 10.12.02
Director, Finance and Assets Jillian McCormick To Nov 2002
Executive Director, Corporate Services
– previously Executive Director, Corporate Communications Philip Wheeler To Oct 2002
Regional Director, Hunter Anne Maree Gleeson Full year
All Regional Directors To Sep 2002
 APPENDICES

DoCS Operations Group

96
Executive Director, Operations Annette Gallard From 01.10.02
A/Director, Helpline Helen Freeland Full year
Regional Director, Southern Jill Herberte Full year
Regional Director, Metro North Gillian McFee Full year
Regional Director, Northern Denis Myers Full year
Regional Director, Hunter Anne Maree Gleeson Full year
A/Regional Director, Metro South East Anne Maree Sabellico From 01.02.03
Michael Tizard To 01.07.02
Regional Director, Metro West Margaret Oldfield Full year
A/Regional Director, Metro South West Anne Campbell From 01.01.03
Leanne Hillman To 01.07.03
Regional Director, Western Glynis Ingram Full year
Executive Officer, Operations Richard Dixon Full year

Aboriginal Reference Group

Chairperson Danny Packer Full year
Deputy Chairperson Michael Paduch-Duckett Full year
Western Betty Cragg Full year
Western Kristy Pearson Full year
Far North Linda Compton Full year
Metro North Lyn Lawrie Full year
Metro South East Brad Welsh Full year
Head Office/Helpline Victor Zander Full year
Metro West Kellie Wilson Full year
Hunter Robyn Bird-Hedges Full year
Northern Wendy Nakoivalu Full year
APPENDICES

Multicultural Staff Reference Group

97
Chairperson rotational Full year
Auburn CSC Nahia Agha Full year
Albury CSC Josephine Maxwell Full year
Cootamundra CSC Rodrigo Arriagada Full year
Helpline Lucy Prieto Full year
Charlestown CSC Vicki Trigas Full year
Lakemba CSC Maria Spiliotopoulos Full year
Metro North Network Office Tina Clifford Full year
Wollongong CSC (Out-of-Home Care) Vasil Srbinovski Full year
Queanbeyan CSC Melissa Devine Full year
Metro West, Cumberland Network Office Alylin Cimilli Full year
Eastern Sydney CSC Tana Kacer From 02.02.03
Head Office Lourdes Abbertson-Orton From 02.02.03
Head Office Wayne Suryak To Feb 2003
Campbelltown CSC Katalina Lisone From Feb 2003
Metro South West Jose Vasquez Rivas To Feb 2003
Multicultural Services Unit Abraham Quadan Full year
Multicultural Services Unit Arif Sadiq Full year

Ethnic Affairs Advisory Group

A/Director, Strategic Services Toni Milne Full year
Multicultural Services Unit Abraham Quadan Full year
Ethnic Child Care Vivi Germanos-Koutsounadis Full year
Community Services Commission Gosia Dybka Full year
Foster Carers’ Association of NSW Astrid Hocking Full year
MRC Newcastle/Hunter Region Inc. Alex Burns Full year
Illawarra Ethnic Communities Council Kathy Tzanis Full year
Granville Multicultural Centre Mark Drury Full year
Bathurst Information & Neighbourhood Centre Ruth Schmid Full year
Multicultural Staff Reference Group Nahia Agha Full year
Anglicare Cheryl Webster Full year
Ethnic Communities Council Rajni Chandran Full year
Fairfield MRC Nigel Hoffman Full year
Auburn MRC Amera Salah Full year
Community Relations Commission Peter Reynolds Full year
NESB Women’s Housing Scheme Mira Mitrovic Full year
NSW Women’s Refuge Resource Centre Pamela Foster Full year
Immigrant Women’s Speakout Jane Brock Full year
Council of Social Service of NSW (NCOSS) Joseph Ferrer Full year
NSW Migrant Resource Centres Association Ilidko Kasa Full year
 APPENDICES

DoCS Dialogue Group

98
Director-General (co-Chair) Neil Shepherd From 15.07.02
Carmel Niland To 12.07.02
NCOSS (co-Chair) Gary Moore From 23.04.03
Alan Kirkland To 22.04.03
Executive Director, Prevention and Early Intervention Mary-Jane Clark Full year
Association of Child Welfare Agencies Sue Richards Full year
NSW Women’s Refuge Working Party Nigel Spence Full year
Local Community Services Association Sally Steele Full year
Community Child Care Cooperative Faye Williams Full year
Western Sydney Community Forum Alannah Ball Full year
Linda Christian Full year

Partnerships and Planning Business Council (Please note the Business Council ceased to exist in May 2003)
Chair – Executive Director, Prevention and Early Intervention Mary-Jane Clark 01.07.03 – 30.11.02
A/Chair – A/Executive Director, Prevention and Early Intervention Sue Taylor 01.04.03 – 30.04.03
Chair – rotational (Regional Director, South) Jill Herberte 01.02.03 – 31.05.03
Chair – rotational (Regional Director, Metro West) Margaret Oldfield 01.02.03 – 31.05.03
Director, Northern Judith Addleton Full year
Director, Far North Coast Network – Northern Stephen Dunn Full year
Director, New England Network – Northern Pamela Brunner Full year
Director, Riverina / Murray – Western Heather Noller 01.07.02 – 15.11.02
Director, Riverina / Murray – Western Patricia McLeod 05.12.02 – 16.05.03
Director, Riverina / Murray – Western Toni McPherson From 19.05.03
Director, Orana Far West – Western Mark Shervashidze Full year
Director, Central West – Western Elizabeth Evans From 08.10.02
Director, Nepean – Metro West Jenny Ranft Full year
Director, Blacktown/Baulkham Hills – Metro West Karen Walsh Full year
A/Director, Cumberland – Metro West Cathy Newman From 01.11.02
Bill Thompson 01.07.02 – 06.12.02
A/Director, Southern Cate Thomas From 20.01.03
Director, Southern Peter Crockcroft Full year
Director, Metro South West Adele Brookes Full year
Director, Metro South West Robynne Cole 01.07.02 – 03.02.03
Director, Metro South West Jude Alcorn 01.07.02 – 31.10.02
From 03.02.03
A/Director, Metro South West Johanna Perry From 01.11.02
Director, Metro South East Clare Rogers Full year
Director, Metro South East Janelle Chapman 01.07.02 – 28.03.03
A/Director, Metro South East Robert McInnes 03.01.03 – 02.05.03
A/Director, Metro South East Ross Bennett From 05.05.03
Director, Central Coast – Metro North Tom Mangan Full year
Director, Northern Sydney – Metro North Leonie Prater Full year
APPENDICES

Child and Family Business Council (Please note that the Business Council ceased to exist in May 2003)
99
Chair (Executive Director, Out-of-Home Care) Rhonda Stien 01.07.02 – 31.11.02
Chair (Executive Director, Operations) Annette Gallard 01.12.02 – 31.05.03
A/Principal Policy Advisor, Out-of-Home Care Philip Smith 01.07.02 – 31.11.02
Manager, Specialist Partnerships and Family, Out-of Home Care Care Judy Giese 01.07.02 – 31.07.02
A/Executive Officer, Out-of-Home Care Virginia Connor 01.07.02 – 30.09.02
Senior Project Officer, Out-of-Home Care Barry French 01.10.02 – 31.11.02
A/Business Manager, Child and Family Allana Christie 01.10.02 – 30.10.02
Director, Child and Family, Metro South East Moncia Avis 01.09.02 – 31.04.03
Jane Moore 01.07.02 – 07.08.02
Director, Child and Family, Metro South West From 21.06.03
Helen Rowe 09.06.03 – 20.06.03
Dale Sommerlad 06.01.03 – 08.01.03
Barry Ward 30.09.02 – 25.10.02
Anne Campbell 01.07.02 – 05.01.03
Director Child and Family, Metro North David Elliot Full year
Director Child and Family, Hunter Peter Finch Full year
Director Child and Family, Western Marlene Kidman 04.11.02 – 30.06.03
Glynis Ingram 01.08.02 – 03.11.02
Julie Sinclair 01.07.02 – 20.07.02
A/Director Child and Family, Metro West Mary Mockler From 19.10.02
Paul Hulbert 01.07.02 – 18.10.02
Director Child and Family, Southern Susan Alexander 06.05.03 – present
Wayne Trudgen 01.05.02 – 01.05.03
Wayne Penniall 01.07.02 - 10.05.02
Director, Northern Anne-Maree Sabellico 01.07.02 – 31.01.03
A/Director, Northern Tony Hall 01.02.03 – 31.03.03
A/Director, Northern Frank Brennan From 01.04.03

CSGP Round Table

Co-Chair (Executive Director, Prevention and Early Intervention) Mary-Jane Clark Full year
Co-Chair (Director NCOSS) Gary Moore From 23.04.03
Alan Kirkland To 22.04.03
Manager CSGP Mike Van der Lay From 01.12.02
 APPENDICES

100 APPENDIX 18
MINISTERIAL ADVISORY COMMIT TEES AND STATUTORY BODIES
Supported Accommodation Advisory Council (SAAC)
Chairperson, NSW Federation of Community Housing Associations Adam Farrer Full year
Executive Director, Prevention and Early Intervention Mary-Jane Clark Full year
Southern Youth & Family Services Narelle Clay Full year
Burdekin Association Marilyn Griffin To 16.07.02
B. Miles Women’s Housing Scheme Leanne Elsworthy From 19.11.02
University of Sydney Lyndal Trevena Full year
Women’s Housing Company Bobbie Townsend Full year
Aboriginal Housing Office Ann Weldon Full year
NSW State Reconciliation Committee Joanne Selfe To 15.07.02
Marist Youth Care Kelvin Knox From 19.11.02
Women’s Refuge Working Party Pam Foster To 19.11.02
Independent Unis Goh Full year
Office of Community Housing Lynne Ready Full year
Department of Family & Community Services Annette Donohoe Full year

EnAct Reference Group

Co-Chair Neil Shepherd From 15.07.02
Carmel Niland To 12.07.02
Co-Chair Judy Cashmore Full year
NCOSS Alan Kirkland Full year
NSW Legal Aid Deborah De Fina Full year
DADHC Elizabeth Knight Full year
Department of the Attorney-General, Children’s Court Garry Northcote Full year
Department of the Attorney-General, Children’s Court Clinic Gwenda Schreiber Full year
Department of the Attorney-General Piccolo Willoughby Full year
University of Sydney, Disability Representative Gwynnyth Llewellyn Full year
Department of Education & Training Helen Kerr-Roubicek Full year
NSW Health Jo Spangaro Full year
NSW Police Keith Gardner Full year
Children’s Guardian Linda Mallett Full year
University of Western Sydney, Children’s Legal Representative Michael Antrum Full year
Association of Child Welfare Agencies Nigel Spence Full year
CREATE Foundation Sarah Ludowici Full year
Family Support Services Association of NSW Sue Richards Full year
Executive Director, Out-of-Home Care Rhonda Stien Full year
DoCS, Director, Policy and Review Philip Smith Full year
DoCS, Director, Legal Services Rod Best Full year
DoCS, Manager, Office of Child Care John Williams Full year
DoCS, Manager, Client Services, Aboriginal Representative Maureen Ervine Full year
APPENDICES

APPENDIX 19 101
NAMES AND POSITIONS OF DOCS’ OFFICERS AS MEMBERS OF SIGNIFICANT STATUTORY
BODIES AND SIGNIFICANT INTERDEPARTMENTAL COMMIT TEES

Child Protection Services Officers Group Executive Director

Out-of-Home Care Rhonda Stien
Casino Community Benefit Trust Fund A/Director, Strategic Services Toni Milne
Chief Executive Officers’ Group on Aboriginal Affairs Director-General Neil Shepherd
Carmel Niland
Community Services Minister’s Advisory Council Director-General Neil Shepherd
Carmel Niland
Ministerial Advisory Committee Director-General Neil Shepherd
Community Services Minister’s Gambling Working Party A/Manager, Strategic Policy Eija Roti
Coordination and Development Committee (SAAP) Manager, SAAP Allan Raisin
Human Services Chief Executive Officers’ Forum Director-General Neil Shepherd
Carmel Niland
NSW Council on Violence Against Women A/Director, Strategic Services Toni Milne
NSW Utilities Concessions Steering Group A/Manager, Strategic Policy Eija Roti
Partnership Against Homelessness Executive Director,
Prevention and Early Intervention Mary-Jane Clark
Senior Officers’ Group (Human Services) A/Director, Strategic Services Toni Milne
State Emergency Management Committee Manager, State Disaster Recovery Peter Olney
Bushfire Coordination Committee Manager, State Disaster Recovery Peter Olney
Public Information Supporting Functional Manager,
Area Plan Committee (DISPLAN) Media and Communication Branch Michelle Jeuken
Grants Administrative Review – Applications Group Manager, Funding Administration Anna Rodd
Grants Administrative Review – Operations Group Executive Director,
Prevention and Early Intervention Mary-Jane Clark
Grants Administrative Review – Planning Group Director, Policy and Special Projects
(from 01.01.03) Allan Raisin
(to 31.12.02) Sue Taylor
Families First Statewide Advisory Group Executive Director,
Prevention and Early Intervention Mary-Jane Clark
A/Director, Research and Parenting Centre June Wangmann
Regional Director, Southern Jill Herberte
Regional Director, Western Glynis Ingram
Director, Policy and Special Projects Sue Taylor
Manager, CSGP Mike Van der Lay
 APPENDICES

NSW Committee on Adoption and Permanent Care Director, Adoptions

102
(from 01.05.03) Mary Griffin
(from 01.12.02) Jenny Ames
(from 01.07.02) Craig Moore
Manager, Client Services Jenny Ames
Manager, Caseworker rotational
Department of Education and Training Director, Office of Child Care John Williams
Early Childhood Reference Group
Commonwealth State Planning Committee Director, Office of Child Care John Williams
Children’s Services
Community Disaster Relief Fund Standing Committee Executive Director,
Prevention and Early Intervention Mary-Jane Clark
Manager, State Disaster Recovery Peter Olney

APPENDIX 20 APPENDIX 22
SIGNIFICANT JUDICIAL DECISIONS NUMBER OF FEMALE EXECUTIVES
Re Tyrone per Sully J was a decision of the Supreme Court Table 6.6 Female Executives
in which it was held that the Children’s Court could order
CES/SES staff 30/06/01 30/06/02 30/06/03
the Department to provide support services
notwithstanding a lack of consent by the Department to Total staff 16 18 18
undertake such an order. Women 14 (88%) 13 (72%) 13 (72%)

Re Jessica per Hamilton J was a decision of the Supreme

Court to detain a child for the purpose of implementing a APPENDIX 23
treatment program.
PERFORMANCE REPORT FOR CHIEF
EXECUTIVE OFFICER
APPENDIX 21 Name Neil Shepherd
NUMBER OF EXECUTIVE POSITIONS HELD Position and Level Director-General, SES Level 8
AT EACH LEVEL Period of Review 15 July 2002 to 30 June 2003
Table 6.5 Executive Positions
Bands 30/06/01 30/06/02 30/06/03 Dr Shepherd has been appointed to:
Level 8 0 0 1 • oversee review of the child protection, early
Level 7 1 1 0 intervention, and out-of-home care systems to provide
Level 6 0 0 0 better service to, and better outcomes for, DoCS’
Level 5 1 1 2 clients

Level 4 5 4 3 • strengthen the Department so that it has the capacity

Level 3 6 8 8 to meet current and future challenges in delivering
reforms to the child protection, early intervention, and
Level 2 3 3 3
out-of-home care systems, and
Level 1 0 1 1
• investigate and implement strategies to reduce
Total 16 18 18
demand and control costs while improving services.
APPENDICES

Key achievements over the period included: • reviewing complaints-handling procedures – a

103
centralised investigation unit will be established in
Sound resource management
2003/04
• developing an integrated package of measures to build
the Department’s capacity and provide early intervention • conducting an audit of the Department’s
and child protection services to meet community needs communications capacity — the Media and
— the Government has allocated an additional $1.2 Communication Branch will be restructured in
billion to the Department over six years 2003/04 to improve transparency and external and
internal communications.
• achieving 2002/03 expenditure within 1 per cent of
the Department’s budget. Meeting current demand for high-priority child
protection services
Improving systems to support service delivery
• developing a five-year plan for the recruitment of 375
• restructuring Head Office to provide more focus and additional caseworkers over the period 2003/04 to
clearer lines of responsibility for the three core 2007/08 to work exclusively with the highest priority
business streams — Early Intervention and cases, together with up to 30 additional psychologists
Prevention, Child Protection and Out-of-Home Care and up to 25 additional legal officers to better
• introducing the adoptions and service directory support field staff
components of the new client information system, • working with local Aboriginal communities to
KiDS, and developing the child protection and out-of- establish new intensive family-based services for
home care components for implementation by Aboriginal families at Bourke and Wollongong.
December 2003 These services will be operational in early 2004.
• developing and commencing implementation of a Providing early intervention services to modify child
five-year OH&S plan for all staff protection demand
• developing and commencing implementation of an • developing a five-year plan for the recruitment of 350
integrated performance management system for all additional caseworkers over the period 2003/04 to
staff 2007/08 to work exclusively on less urgent cases to
address family problems before they escalate
• completing a scoping study on the establishment of a
Corporate Information Warehouse, which will enable • developing a five-year plan for the purchase of
analysis and reporting of integrated corporate data. additional non-government family support services to
Tender documents for this project will be completed in provide early intervention support to children and
2003/04 families.
• reviewing consultative mechanisms and holding an Building capacity and flexibility in the out-of-home
inaugural stakeholders’ forum. care system
Building the Department’s capacity to support • developing a five-year plan for the recruitment of 150
service delivery additional caseworkers over the period 2003/04 to
2007/08 to improve the provision of safe, stable and
• preparing for establishment of four specialist units to
appropriate placements for children and young people
improve outcomes for clients — Aboriginal Services,
in out-of-home care
Economics, Multicultural Services and Operational
Support Units • initiating community consultation on the development
of an appropriate range of service models
• revising the process for monitoring the
implementation of recommendations made by • working with Aboriginal services to develop
external review agencies appropriate services for Aboriginal children and their
families
 APPENDICES

• advising the Government on the implementation of • Research Branch established and resources of the
104 Aboriginal Services and Multicultural Units enhanced
the out-of-home care provisions in the Children and
Young Persons (Care and Protection) Act 1988. • role of Information Exchange and Investigation
Implementation of many of these provisions will function revised and new operating procedures in
commence in 2003/04. place resulting in improvements in response rates to
oversighting agencies
Supporting whole-of-government initiatives
• ensuring the smooth transfer of departmental • Overseeing Agency Workshop resulting in the
positions, staff and assets to NSW businesslink to clarification of legal and policy matters previously in
dispute. Legal and Policy working group established
maintain continuity of service levels
as a forum for resolving other issues
• leading the Families and Young People Cluster of the
• Memorandum of Understanding between the
Chief Executive Officers’ Group on Aboriginal Affairs
Department and the Ombudsman negotiated and
in the development of goals, targets, performance agreed
indicators and action plans for the implementation of
the Government’s Two Ways Together – Aboriginal • Give IT a Go project — second intake of students
successfully completed.
Affairs Plan 2003-2012.

Name: Annette Gallard

APPENDIX 24 Position & Level Executive Director, Operations, Level 5

PERFORMANCE REPORTS FOR OTHER SES Period of Review 8 October 2002 to 30 June 2003
OFFICERS LEVEL 5 AND ABOVE
Key achievements over the period were:
Name Kerryn Boland
• led DoCS’ overall service delivery by the eight Regions
Position & Level Executive Director, Governance, Level 5 and the DoCS Helpline within the parameters set by
Period of review 1 July 2002 to 30 June 2003 the Director-General and the Minister

• sponsored the development of the new client

Key achievements over the period were:
information system
• Corporate Directions Statement completed and
• improved average and maximum call waiting times at
disseminated to staff and key stakeholders
the Helpline and developed strategies to improve the
• high level Corporate Plan framework including draft management of faxed reports
Vision Statement, Aims and Strategies finalised for
• developed new systems and processes for the
consultation
management of the Operations function to improve
• quarterly data releases implemented consistency of statewide implementation
• data integrity and remediation program complete
• led the planning and development of projects for
• systems in place to continuously improve data quality increases in caseworkers to deal with high-priority
and statistical analysis child protection reports, increases in psychologists,
• Corporate Information Warehouse Scoping Project and increases in the DoCS contribution to Joint
completed Investigative Response Teams (JIRTs)

• Business Continuity Plan completed • identified locations for early implementation of all
elements of the increased funding package
• Audit Plan revised and implemented
• improved the Department’s online and briefing
• Strategic Plan for Division consistent with the
systems for updating caseworkers on policies,
Corporate Directions Statement and priorities
contained in the Major Project briefs guidelines, procedures and business rules.
APPENDICES

• participated in the Elsa Dixon program and obtained

APPENDIX 25 105
funding from the Aboriginal Employment in Practice
EXECUTIVE REMUNERATION Program through the Premier’s Department
Director-General* Dr Neil Shepherd
• a total of seven Aboriginal staff now employed at the
15 July 2002 – 30 June 2003 Helpline. Two Aboriginal staff were employed under
Total remuneration package the Elsa Dixon program in 2002
(excluding performance pay) $371,963
• developed a network email list of all Aboriginal staff
*Ms Carmel Niland was Director-General from 1 July 2002 (self-identified) to ensure information about specific
– 14 July 2002. Her total remuneration package Aboriginal programs and activities are disseminated
(excluding performance pay) was $265,495 promptly

Executive Director, Governance Kerryn Boland • promoted information on available Aboriginal

Traineeships and Cadetships and relevant guidelines
1 July 2002 – 30 June 2003
to all of DoCS’ Regions
Total remuneration package
(excluding performance pay) $201,224 • Equal Employment Opportunity (EEO) survey
promoted and given out at the 2002 Aboriginal staff
Executive Director, Operations Annette Gallard state conference. A strategy put in place to improve
the response rate for Aboriginal staff as this group
1 October 2002 – 30 June 2003
was identified in 2001/02 as having a low response
Total remuneration package rate to the EEO survey
(excluding performance pay) $233,891
• developed an Aboriginal Employment Policy (draft) to
address some locations having difficulties attracting
APPENDIX 26 and retaining suitable Aboriginal staff
EQUAL EMPLOYMENT OPPORTUNITY • updated and promoted the register of Aboriginal and
OUTCOMES, ACHIEVEMENTS AND multicultural staff available for selection panels
STRATEGIES
• worked with the Senior Project Officer (Multicultural)
Achievements resulting from implementation of DoCS’
and the Multicultural Staff Reference Group in
Equity and Diversity Management Plan 2000-03 include:
aligning EEO strategies to the Ethnic Affairs Priority
• reviewed, updated and prioritised strategies in the Statement (EAPS) Business Plan Objectives
Aboriginal and Multicultural Staff Employment and
• promoted the Skillmax Program across the
Development Plans
Department and succeeded in getting nine staff
• Aboriginal Reference Group, Multicultural Staff members from culturally and linguistically diverse
Reference Group and Spokeswomen continued to (CALD) backgrounds to participate in this program
meet regularly during the year and provide forums for
• promoted the Community Languages Allowance
consultation, networks for staff support and
Scheme across the Department. There were 37 staff
contributions to planned business activities
members who received this allowance in 2002/03.
• system developed to monitor identified positions for
A major development during 2002/03 was the
Aboriginal and Multicultural staff to check on vacancy
establishment of NSW Businesslink by DADHC,
rate and potential recruitment and retention issues at
Department of Housing and DoCS to service their HR,
specific locations
finance, ICT and other corporate service needs. Throughout
• assisted in the coordination of an Aboriginal Staff these changes staff were supported by open
conference and presented a workshop at the communication and an emphasis on the principles of
conference on employment and career progression for fairness, equity and merit when filling new positions and
Aboriginal staff managing displaced staff.
 APPENDICES

RVPSs focus on issues related to violence against

106 APPENDIX 27
women, through:
ACTION PLAN FOR WOMEN
- consultation with local communities and
Spokeswomen’s program
service providers
DoCS participated in the Spokeswomen’s program in
- development of partnerships with key local
2002/03. All areas of the State and Head Office are
agencies
represented by 11 Spokeswomen who organised a range
of local activities. - practice improvement.
DoCS was also well represented at the Annual State • finalisation of the Domestic Violence Interagency
Spokeswomen’s Conference. Guidelines – working with the legal system in
responding to domestic violence, launched in
DoCS continues to have a member on the State
April 2003. The Guidelines provide clarity and
Management Committee of the Spokeswomen’s Program.
guidance to staff working in and with the
Reducing violence against women and children criminal justice system to support women and
DoCS is actively working to reduce violence against families affected by domestic violence.
women and children through a range of strategies which
• 95 women’s refuges funded through SAAP provided
include:
crisis accommodation and support to women and
• DoCS Domestic Violence Line, which provides a children in NSW at a total cost of $32.7 million
telephone information and referral service for victims
• Safe Houses for Indigenous Women funded
of domestic violence 24 hours per day, 7 days a week,
through SAAP in Eden and Wentworth/Dareton to
via a 1800 number. This service is staffed by women
provide crisis accommodation and support, at a cost
and operated at a cost of $1.4 million in 2002/03.
of $291,037
• DoCS Helpline, where 55 per cent of reports of
• seven community-based projects specifically
concern about children and young people at risk of
developed to intervene in domestic violence issues
harm have domestic violence as a factor.
were funded through the CSGP at a total cost of
• NSW Strategy to Reduce Violence Against $330,000. These projects were located in Richmond,
Women (VAW), which is coordinated by the Attorney Ulladulla, Nowra, Auburn, Cabramatta (2) and Cobar
General’s Department. DoCS is partner to the Strategy
• 182 Family Support Services, funded by DoCS through
as are the Departments for Women, Police, Health,
the CSGP, supported children, young people,
Housing and Education. In 2002/03 DoCS allocated
individuals and families to enhance their
$508,000 to the Strategy. Outcomes for 2002/03
independence, safety, self-esteem and quality of life.
included:
An estimated 40 per cent of clients seen by Family
• continued employment of 17 Regional Violence Support Services experienced domestic violence. With
Prevention Specialists (RVPSs), who are located total funding of $12.6 million from DoCS in 2002/03
across NSW. DoCS is the host agency for five to Family Support Services, an estimated $5.04 million
RVPSs located in Wollongong, Orange, was directed towards assisting families experiencing
Queanbeyan, Penrith and Bourke and provides domestic violence
supervision, office accommodation and vehicles.
• A Domestic Assault Response Team was established at
Wyong, as a joint DoCS/Police project, to break the
cycle of domestic violence for some of the families in
the locality, with Community Solutions and Crime
Prevention funding of $750,000 over three years. Two
similar projects will be established in other locations
in the coming year.
APPENDICES

The Policy Directorates of the Department have confirmed

APPENDIX 28 107
their commitment to consult with the MSU on the
E T H N I C A F FA I R S P R I O R I T I E S S TAT E M E N T planning and development of new programs and
(EAPS) initiatives.
EAPS Framework
DoCS has taken steps to improve data collection and
DoCS is identified as a key agency under the NSW analysis on client needs and service delivery in relation to
Community Relations Commission and Principles of CALD clients and potential clients. The new data system,
Multiculturalism Act 2000. This report represents the known as KiDS, has been designed to enable the future
achievements of DoCS on activities related to the collection of data on language spoken at home and
Department’s Ethnic Affairs Priorities Statement (EAPS) cultural background for DoCS clients.
Plan during the financial year 2002/03.
DoCS uses demographic data on ethnicity from the
The five activity areas identified in the Community Australian Bureau of Statistics (ABS) to inform planning.
Relations Commission’s EAPS Standards Framework and The Information Management Unit (IMU) has commenced
included in the DoCS EAPS Plan are: an analysis of ABS 2001 census data for production of a
1. Planning and Evaluation demographic map of NSW by DoCS Regions. The inclusion
of cultural and linguistic profiles within these regional
2. Program and Service Delivery profiles will inform planning and service delivery by
3. Staffing Regional and Head Office staff.

4. Communication During 2002/03 DoCS, in partnership with other

government agencies and community groups, has used
5. Funded Services
data on client profiles to inform planning of new
initiatives.
Planning and Evaluation
The DoCS’ Ethnic Affairs Policy Directions document The Canterbury–Bankstown Interagency Domestic Violence
reflects DoCS’ commitments made in its Corporate Plan Response Team (DVRT) in Metropolitan South West Region
2000-04. The Ethnic Affairs Policy Directions were based in Bankstown Police Station is made up of DoCS
developed with the assistance of an advisory group of caseworkers and police officers. Analysis of available data
representatives from community-based organisations, indicated that 50 per cent of domestic violence reports in
departmental staff and other relevant Government the Canterbury-–Bankstown area were from clients of
departments. This policy document operationalises the Arabic speaking background. The DVRT has been
Department’s Corporate Plan and provides a policy developed to address this identified need. The Casework
framework for incorporating ethnic affairs into DoCS’ core Manager heading the team is of Arabic background, and a
business. The objectives of this policy document formed tender process has almost been completed to purchase
the basis for our 2002/03 EAPS Plan. specialist culturally and linguistically appropriate
interventions from the non-government sector.
One major project of DoCS is to expand the Department’s
Multicultural Services Unit (MSU), which will lead DoCS’ Program and Service Delivery
planning and evaluation of services to CALD communities.
DoCS is committed to the principle that any placement of
This is an important step towards integrated planning and
children in out-of-home care (OOHC) must be based on
service delivery for CALD clients. The MSU has commenced
the best interests of the child. The interests of children
the integration of the Department’s EAPS planning
from CALD backgrounds placed in OOHC are best served
process with the Department’s overall corporate planning
by placing them with families of the same or similar
and reporting.
cultural and language backgrounds. To achieve this
outcome, a number of regions have been actively
recruiting foster carers from CALD communities.
 APPENDICES

This recruitment has been informed by data on the A Senior Project Officer position has been established
108
number of children from CALD backgrounds requiring out- within the MSU to work on the Pacific Communities
of-home care placements. This strategy has been assisted Strategy, researching needs and developing strategies for
by information and experience developed through the DoCS to deliver improved services for, and build
Muslim Foster Care project. partnerships with, Pacific communities in NSW.

All DoCS’ Community Services Centres are closed on The University of NSW has developed a cross-cultural
Thursday mornings of each week for the purpose of skills training module within the Caseworker Development
development and training of caseworkers (Practice Course (CDC) specific to the needs of DoCS staff at entry
Solutions Sessions). CALD issues and service delivery level. All Helpline staff, including clerical officers and
have been identified during these sessions. managers, have now received cross-cultural training.
DoCS has continued to promote Migrant Career
DoCS has acknowledged the special needs of newly
Development and Skillmax Programs within the
arrived migrants and refugees. This has been
Department throughout 2002/03.
demonstrated by funding an Early Intervention Family
Service, targeting newly arrived migrants, Temporary DoCS has conducted research in the Hunter Region on
Protection Visa (TPV) holders and refugees, in the high- access and equity of CALD communities to DoCS’ funded
need Local Government Areas (LGAs) of Blacktown and services. This research resulted in the development of a
Auburn. In addition, a permanent Caseworker (Refugee resource and training manual called We Don’t Have CALD
Children) position has been created based in the Auburn Clients for use by service providers in rural and regional
Community Services Centre and a Youth Worker (Refugee) areas.
has been funded for Auburn LGA.
DoCS uses the cultural and language skills of 51
The Multicultural Staff Reference Group (MSRG) is an multicultural caseworkers. Vacant positions for
internal consultative committee made up of Caseworker (Multicultural) are advertised in the ethnic
representatives from each of DoCS’ Regions, Helpline and media, including the Arabic, Chinese, Italian and Pacific
Head Office. The MSRG was consulted on the newspapers.
establishment of the Multicultural Services Unit and
development of its work plan. The MSRG was also Communication
consulted in the development of the DoCS EAPS Plan for DoCS has translated two brochures, How We Help and
2003/04, and provides input on EAPS implementation and Spot it, Help us Stop it into six community languages:
monitoring. Arabic, Chinese, Croatian, Macedonian, Turkish and
The NSW DoCS Ethnic Affairs Advisory Group (DEAAG) Vietnamese, and these are available through the DoCS
was consulted in the development of the DoCS EAPS Plan web site. In addition, DoCS distributed over 8,400 Have
for 2003/04, and provides input on EAPS implementation Your Say brochures through DoCS services which include
and monitoring. The EAPS Plan development and a reply-paid client feedback form in key community
implementation is a fixed item on the agenda of DEAAG. languages: Arabic, Chinese, Croatian, Greek, Italian,
Korean, Vietnamese, Macedonian, Serbian, Turkish and
DoCS has Regional Multicultural Advisory Groups
Vietnamese.
operating in the Metro North, Metro West, Western, and
Hunter Regions, and actively participates in local The “Kids in Cars” community education campaign was
interagency networks in all DoCS Regions. developed to raise awareness of the dangers of leaving
children in unattended vehicles, especially during the hot
Staffing summer months. A full-colour A4 sized poster was
displayed in the restrooms of clubs, shopping centres and
Four positions have been allocated to the Multicultural
pubs across NSW. 150,000 take-away wallet cards, with
Services Unit (MSU) including a dedicated Team Leader
information in six languages, were also printed and
position, plus staff working on specific projects.
distributed.
APPENDICES

A domestic violence wallet card explaining the facts about • Getting It Together scheme targeting communities in
109
domestic violence and how people can seek help through the Cabramatta area ($24,889).
the DoCS Domestic Violence Line was developed during
• Moving Forward project in Cabramatta – 90 percent
2002/03. This card contains contact information in six
of the families assisted are from CALD backgrounds
languages. DoCS printed 100,000 of these cards and
($1.62 million over six years).
distributed them through outlets including police
stations, community organisations and DoCS’ Community • Cabramatta Street Team – over 50 percent of the
Service Centre. clients assisted by the team are from CALD
backgrounds ($3.93 million over six years).
The ethnic media, including SBS radio and 2000 FM, were
used to deliver information about new DoCS initiatives DoCS has funded a Youth Project – Refugee position to
and programs during 2002/03. work with young refugees in Auburn, Holroyd, Parramatta
and Blacktown Local Government Areas. The Youth
In an effort to keep brothers and sisters in foster care
Worker collaborates closely with DoCS officers in
together, the Media Unit developed a media campaign in
providing support services and developing strategies to
the ethnic media titled Foster Carers Needed for the
address the needs of refugee youth. DoCS funded an Early
purpose of recruiting foster carers.
Intervention Family Service for newly arrived refugees and
DoCS uses the Community Language Allowance Scheme Temporary Protection Visa holders in the high-need areas
(CLAS) to effectively communicate with CALD clients and of Blacktown and Auburn local government areas.
communities, and continues to promote CLAS to all of its
Needs of children from CALD backgrounds are being
business units and regions. Thirty seven staff received
addressed under the new Supporting Children with
CLAS payments during 2002/03. In addition to utilising the
Additional Needs (SCAN) program. SCAN provides eligible
language skills of our staff, DoCS also engages interpreter
NSW funded Children’s Services providers with resources
and translation services where required.
to help children with additional needs access and
experience quality early childhood or vacation care.
Funded Services
DoCS funds a range of programs and services to help
communities and families to provide a safe, caring and
nurturing environment for children and young people.
APPENDIX 29
DoCS acknowledges the special needs of communities PUBLICATIONS
and families from CALD backgrounds. All funding Brochures, leaflets and booklets
agreements include clauses that require funded services to About Foster Care
provide a culturally and linguistically appropriate service
Adoption: the Adoption Information Act and how it
to CALD clients.
affects you
DoCS has funded a considerable number of projects A guide to children’s growth and development
delivering services targeted to CALD communities.
Are you a former ward of NSW? You can read your
Examples of culturally specific funded services include:
ward file
• Community development, support and community
Are you a former ward? Search for your family
education for Muslim young people ($41,000 per year
Child Protection and Children’s Services: What’s
recurrent).
Everyone’s Role?
• Family Support Counselling services with an emphasis
Connecting kin
on CALD families ($140,000 per year for two years).
Domestic violence: You can live without it (also available
• Surry Hills Neighbourhood Centre, Multicultural as wallet-size brochure)
Project.
The Fraud Control Plan
• Capacity building for Family Support Services for Give IT a Go – Information technology scholarships for
Pacific communities ($150,000 over two years). children in care
 APPENDICES

Guarantee of Service Parenting: The World’s Most Important Job

110
Guide to a Career Working with Children and Families SAAP Services: Supporting People in Need
Have Your Say and Help Us Improve Our Service (available The Children and Young Persons (Care and Protection)
in 11 languages) Act 1998
How we Help (also available in Arabic, Chinese, Croatian, What the Department of Community Services Does
Macedonian, Turkish and Vietnamese)
It Pays to Work with Children and Families (graduate Posters
recruitment brochure)
Become a foster carer (three versions)
Key challenges in 2003/04
Domestic violence
Kids in cars (wallet-size brochure)
It takes a community to raise a child
Lookin’ after our own mob
Kids in Cars
Mandatory reporter’s booklet
Never shake a baby
Mob lookin’ after their own
Parenting
Never shake a baby
Raising teenagers
The Practice of Relationships (Office of Childcare)
Can you help a Koori kid who can’t live at home?
Spot it, help stop it: Child abuse and neglect (also
Koori kids need Koori carers (available in three colours)
available in Arabic, Chinese, Croatian, Macedonian, Turkish
and Vietnamese)
Student Career Information (wallet-size brochure) Planning and policy documents and reports
Annual Report 2001/02

Factsheets Code of Conduct and Ethics

Adoption Services Corporate Directions 2003/04

Budget 2002/03 DoCS – a blueprint for change

Child care Inner-city homelessness: Strategic implementation plan

Child protection Inner-city homelessness: Summary of strategic

implementation plan
Children’s reactions to war
Licensing process for establishing a new centre-based
Community Services Grants Program
childcare service in NSW
Disaster Welfare and Recovery
NSW Curriculum Framework for Children’s Services: The
DoCS Helpline – 132 111 practice of relationships – Essential provisions for
Domestic Violence Children’s Services (Office of Childcare publication)
Families First: An Overview Policy and procedures for Child care Services in NSW
Families First: Family Worker Services Practical Guidelines for Risk Assessment in Children’s
Families First: Supported Playgroups Services

Families First: Volunteer Home Visiting Services Right to better service: Aboriginal Policy Directions

Fathers whose child was adopted Right to better service: Ethnic Affairs Policy Directions

Foster Care Right to better service: Rural and Remote Communities

Policy Directions
Helping Children Through Traumatic Events
SAAP Standards
Kids in Cars
Media Guide
APPENDICES

Resource kits/information packs The goals of the Disability Plan are to:
111
Islam and Muslim communities (resource guide) • know more about how we can make the services
Connecting kin (guide to records) provided, funded or licensed by DoCS more accessible
Developing an accreditation system for SAAP and to people with disabilities
substitute care • actively involve people with disabilities in shaping the
The Fraud Control Plan: Creating a fraud-free workplace services DoCS provides to them, both personally and
across our service system
Parenting: The most important job in the world – general
Parenting: The most important job in the world • employ more people with disabilities in DoCS
– babies and toddlers (0–5) • celebrate the contribution people with disabilities
Parenting: The most important job in the world make to our communities.
– caring for children (6–12) As a government service provider, DoCS has a particular
Parenting: The most important job in the world responsibility to ensure we provide services within the
– the teenage years (13–18) community. We do this by:
Parenting: The most important job in the world • providing services for people with complex and high
– (bilingual edition in English and Arabic) support needs
Risk assessment (Practice and tools for all licensed • operating services where suitable community agencies
Childcare services in NSW) do not exist
• providing our professional expertise to deliver the
Newsletters
best client outcomes.
DoCS Vox (distributed electronically throughout 2002/03)
A number of actions were put in place in 2002/03 for
people with disabilities:
Manuals
Business Help (comprehensive electronic manual providing • a key project undertaken as part of DoCS’ new
details of all child and family policies, procedures, funding package to enhance our capacity to care for
legislation, forms and templates) children and young people with complex needs, many
of whom have physical or intellectual disabilities as
Other well as behavioural issues
Adoptees and Birthparents: Adoption Search Guide • the Performance Management System introduced into
Children’s employment in NSW DoCS which advises, in its documentation and
What happens now? A guide for parents and carers training, on the support required to ensure that
of children employees with intellectual disabilities can readily
negotiate the system

• several DoCS functions recently moved or moving into

APPENDIX 30 new accommodation.
DISABILITY ACTION PLAN • provisions for clients and staff including:
DoCS’ Disability Action Plan 2000-02 expired during the
- the new Head Office in Ashfield having
reporting year, though many of its strategies are ongoing.
wheelchair access to the foyer from car park and
A new plan is being developed in tandem with DoCS’
street, parking and toilets for people with
Corporate Plan 2004-08, to take advantage of the
disabilities, and new lifts with rails and Braille
consultation and advisory processes organised around the
numbers for each level. Door handles and security
larger plan. It will take effect early in 2004.
access readers have been located low to provide
for users in wheelchairs
 APPENDICES

- DoCS is finalising a new model for CSCs and JIRT • fund and regulate children’s services
112
offices. Catering for clients as well as staff, these
• meet the basic welfare needs of people affected by
designs will be user-friendly for people with
natural and other disasters.
disabilities as well as parents with young
children. Disability Discrimination Act (DDA)
requirements have been included in both models. Arrangements for public participation in policy
formation
In addition, DoCS is preparing new accommodation
standards to be implemented statewide for all future DoCS is committed to a policy of consultation with clients
offices and fitouts. Non-compliant properties will be and community partners. These include funded services,
identified as part of a property disposal plan, and will be service providers, local government and other NSW
reviewed with the option to vacate or upgrade to comply Government agencies. Any member of the public may
with current DDA and OH&S requirements. participate in our policy formation by writing to the
Director-General with suggestions or raising issues that
Some 4.4 percent of contact reports made to DoCS from
concern them or the community. Various forums have also
July 2002 to June 2003 were in relation to people with
been established with this as one of their aims.
disabilities. This is a 0.3 percent increase from the
previous year.
Description of the kinds of documents held by
As at the commencement of the reporting year, DoCS the Department
employed over 2,550 people, and people with a disability
Policy documents
represented 9 percent of the total workforce. This year,
101 people (about 4 percent of the DoCS workforce) DoCS has policy documents in a number of program
identified that they have a disability requiring workplace areas. These include children’s services, out-of-home care
adjustment. and adoption.

File management
Documentation and records concerning DoCS’ work are
APPENDIX 31 held on departmental files. We create files in the areas of:
FREEDOM OF INFORMATION (FOI) • child protection
S TAT E M E N T O F A F FA I R S
• out-of-home care
Structure and functions of the Department
• foster care
The Department’s structure and functions are described in • family case work
this Annual Report.
• family work files
• adoption
Effect of the Department’s functions on
members of the public • children’s services.

DoCS assists thousands of people, often over long periods DoCS also creates files for documents concerning its
of time. We: management, organisation and administrative
responsibilities including disaster welfare and policy
• help, protect and care for children and young persons
development.
and support their families

• provide and monitor care and support for children

and young persons who cannot live with their families

• provide and regulate adoption services

• help people who have separated from their families

trace their records
APPENDICES

Electronically stored records • specify that the application is made under the FOI Act
113
DoCS holds information electronically concerning:
• be accompanied by the appropriate application fee
• client case management
• specify an address in Australia to which notices under
• adoption
the FOI Act should be sent.
• children’s services
Contact details for the FOI Unit:
• grants to community services and organisations
• correspondence received and the location of Freedom of Information Unit
departmental files Department of Community Services
Locked Bag 28
• children’s employment
Ashfield NSW 1800
• feedback from clients. Phone: (02) 9716 2222
Facsimile: (02) 9716 2677
File storage
FOI applications may be mailed to the above address or
DoCS retains records and a large number of documents
lodged at any of our CSCs.
are permanently retained. When a matter is no longer
active the documents are retained at the NSW
Forms of access
Government Records Repository. Information is disposed
of in accordance with authorised Government disposal The FOI Act specifies that an applicant may be given one
recommendations. form of access to a document. Forms of access include:

• copy of the document/s

Brochures and booklets
• inspection of the document/s
DoCS produces brochures and booklets on various aspects
of its operations and a list of some of these documents is • arrangements for audio or visual presentation of
available on the DoCS’ website www.community.nsw.gov.au information so recorded

• written transcript of a recorded document

Access arrangements, procedures and points of
• written copy of words recorded in shorthand or
contact
encoded form
A list of current documents, where they may be obtained
• a reproduced written document (eg: from electronic
and any applicable charge is provided in the Summary of
storage).
Affairs on DoCS’ website www.community.nsw.gov.au

Members of the public who propose to access a document

through a departmental unit are advised to telephone the
unit before making a personal visit. This is to ensure that
the document is readily made available for inspection.

Procedure for lodging an application under the

Freedom of Information Act 1989
All applications under the Freedom of Information Act
1989 (the FOI Act) for either access to documents or the
amendments of records held by us are required to:

• be in writing (application form available on the

website or from the FOI Unit)

• contain information to allow identification of the

relevant document/s
 APPENDICES

Fees
114
The FOI Unit requires the application fee to be paid before any processing of the application begins. Our schedule of FOI
application fees and processing charges is:

TABLE 6.7 Schedule of fees and charges

Nature of application Application fee Processing charge
Access to documents by persons about their personal affairs $30.00 $30.00 an hour
(after first 20 hours work)
All other requests (not amendments) $30.00 $30.00 an hour
(after first hour)
Internal review (not amendments) $40.00 Nil
Amendments of records Nil Nil

Where a personal application will involve more than 20 Applications for amendment of records must:
hours work, an assessment will be made of the additional
• indicate the respect in which the information
processing hours required to complete the application.
contained in our document is claimed to be incorrect,
Before incurring additional charges, applicants will be
incomplete, out of date or misleading
asked to provide additional processing charges or modify
the scope of their application. • specify in the application that the information
contained in our document is incomplete or out of
A 50 percent reduction in the application fee and
date
processing charges may be available if the applicant:
• demonstrates to our satisfaction that they hold a • be accompanied by such information as is necessary
Pensioner Health Benefit Card or are in receipt of an to support the claim of inaccurate information and so
equivalent or lower income, or is a person under 18 allow our records to be completed or updated.
years of age
Processing applications
• demonstrates to our satisfaction that its organisation
is under financial hardship or is a non-profit The FOI Act requires us to deal with all applications for
organisation access or amendment as soon as practicable and in any
case within 21 days of receipt. Where consultation with
• is seeking information that does not concern their
other parties is required or the file has to be obtained
personal affairs and is able to demonstrate to our
from State Archives an extension of a further 14 days
satisfaction that providing access to such information
applies.
is in the public interest

• is a person for whom the Minister had parental Further advice and information about FOI
responsibility (formerly known as a ward) and Two brochures on FOI produced by the NSW Premier’s
requires information under the FOI Act that directly Department, Guidelines for using FOI in NSW and Review
relates to them. and Appeals, are available from any of our CSCs or our
FOI Unit.
Correction or amendment of records
The FOI Act provides members of the public with an
opportunity to request changes to their personal records
where these records are considered to be incorrect,
incomplete, misleading or out of date.
APPENDICES

APPENDIX 32 115
STATISTICS REL ATING TO THE NSW FREEDOM OF INFORMATION ACT 1989
Data for the period between 1 July 2002 and 30 June 2003 inclusive

Section A – Number of new FOI requests

Information relating to numbers of new FOI requests received, those processed and those not completed in the previous
reporting period

TABLE 6.8 SECTION A

FOI requests Personal Other Total
A1 New (including transferred in) 299 10 309
A2 Brought forward 34 0 34
A3 Total to be processed 333 10 343
A4 Completed 310 7 317
A5 Transferred out 1 1 2
A6 Withdrawn 12 1 13
A7 Total processed 323 9 332
A8 Unfinished 10 1 11

Section B – What happened to complete requests (line A4 of Table 3.11)

TABLE 6.9 SECTION B
Result of FOI requests Personal Other
B1 Granted in full 50 0
B2 Granted in part 218 0
B3 Refused 42 7
B4 Deferred 0 0
B5 Completed 310 7

Section C – Ministerial Certificates

TABLE 6.10 SECTION C
No. issued during the period
C1 Ministerial Certificates Issued 0

Section D – Formal consultation

TABLE 6.11 SECTION D
Number of requests requiring Total no. of
formal consultations (issued) consultation(s)
D1 No. of requests requiring formal consultations 25 25
 APPENDICES

Section E – Amendment of personal records

116
Number of requests for amendment processed during the period

TABLE 6.12 Section E

Results of amendment request Total
E1 Result of amendment – agreed 3
E2 Result of amendment – refused 0
E4 Total 3

Section F – Notation of personal records

Number of requests for notation processed during the period

TABLE 6.13 SECTION F

F1 Number of requests 3

Section G – FOI requests granted in part or refused

Basis of disallowing access — number of times each reason cited in relation to completed requests, granted in part or
refused. Further explanation is outlined in Appendix 34.
TABLE 6.14 SECTION G
Basis of disallowing or restricting access Personal Other
G1 Section 19 (application incomplete, wrongly directed) 0 0
G2 Section 22 (deposit not paid) 0 1
G3 Section 25 (1) (a1) (diversion of resources) 2 1
G4 Section 25 (1) (a) (exempt) 269 1
G5 Section 25 (1) (b), (c), (d) (otherwise available) 0 0
G6 Section 28 (1) (b) (document not held) 35 4
G7 Section 24 (2) (deemed refused, over 21 days) 4 0
G8 Section 31 (4) (released to medical practitioner) 0 0
G9 Totals 310 7

Section H – Costs and fees of requests processed during the period

This includes those in Table A – lines A4, A5 and A6 does not include costs and fees for unfinished requests (ie those
requests included in line A8).
TABLE 6.15 SECTION H
H1 – All completed requests assessed FOI fees $7,550
Costs received $7,034
APPENDICES

Section I – Discounts allowed Section J – Days to process

117
Numbers of FOI requests processed during the period Number of completed requests (A4) by calendar days
where discounts were allowed (elapsed time) taken to process

TABLE 6.16 SECTION I TABLE 6.17 SECTION J

Type of discount allowed Personal Other Elapsed time Personal Other

I1 Public interest 0 0 J1 0 – 21 days 15 0

I2 Financial hardship – Pensioner/child 141 0 J2 22 – 35 days 65 2

I3 Financial hardship – Non-profit organisation J3 Over 35 days 130 5

53 2 J4 Totals 310 7
I4 Totals 194 2
I5 Significant correction of personal records 1 Section K – Processing time
Number of completed requests (A4) by hours taken to
process
TABLE 6.18 SECTION K
Processing hours Personal Other
K1 0 – 10 hours 115 2
K2 11 – 20 hours 148 4
K3 21 – 40 hours 40 1
K4 Over 40 hours 7 0
K5 Totals 310 7

Section L – Reviews and appeals

Number finalised during the period
TABLE 6.19 SECTION L
L1 Number of internal reviews finalised 6
L2 Number of Ombudsman reviews finalised 0
L3 Number of ADT reviews finalised 3
Details of internal results – in relation to internal reviews finalised during the period.

TABLE 6.20 SECTION L

Basis of internal review Personal Other
Grounds on which internal review requested Upheld* Varied Upheld* Varied*
L4 Access refused 3 3 0 0
L5 Deferred 0 0 0 0
L6 Exempt matter 3 2 0 0
L7 Unreasonable charges 0 0 0 0
L8 Charge unreasonable incurred 0 0 0 0
L9 Withdrawn 0 0 0 0
L10 Totals 3 3 0 0
*Relates to whether or not the original agency decision was upheld or varied by the internal review.
 APPENDICES

Despite the prohibitive sections of the Children and Young

118 APPENDIX 33 Persons (Care and Protection) Act 1998, in 2002/03:
FREEDOM OF INFORMATION (FOI)
• 68 percent of applicants received the majority of the
APPLICATIONS LODGED AT DOCS documents they sought
Number of applications received and
• 16 percent of applicants received all the documents
completed
they sought
We received 309 FOI applications in the 2002/03 reporting
• 16 percent of applicants were denied access to
period. This is small increase on the 289 applications
documents
received in 2001/02. In recent years the number of new
applications has grown from 105 in 1998/99 to 309 in There was a decrease of 23 applications in instances
2002/03, an overall increase of 194 percent. where applicants applied for access and then:
• withdrew the application
During 2002/03, 332 applications were processed
compared to 300 in 2001/02. This is an 11 percent • did not respond to requests for the necessary
increase in applications completed. authorities to release information concerning other
parties, or
Access to documents in 2002/03 compared
with 2001/02 • did not provide additional processing charges or advise
The majority of applications received in 2002/03 were for how the scope of their application could be modified.
personal information from parents, children or carers. Internal review applications were received in relation to
Information relating to children and their parents is held six matters (1.8 percent of all matters completed) in
on a child protection file for each child or young person at 2002/03 – equal to the six matters completed in 2001/02.
risk. These files contain documents concerning child at risk Four of the internal reviews in 2002/03 concerned matters
reports, investigations and assessments undertaken under exempted. In two cases the reviewing officer upheld the
the Children and Young Persons (Care and Protection) Act applicant’s interpretation of their application and varied
1998. This Act specifically refers to “reports” made to the the determination.
Department of Community Services as exempt under the
In 2002/03 three matters were finalised that were before
Freedom of Information Act 1989 (the FOI Act). This,
the Administrative Decisions Tribunal.
together with s. 254 which prohibits the release of
documents collected and retained in relation to the
Elapsed time between receipt and completion
administration and execution of that Act, prevents the
of FOI applications
release of all the information sought and retained on a
file that concerns a child at risk matter. At the start of the year there were 34 applications
pending from 2001/02.
Many documents held on child protection files contain
personal information about people other than the • 36 per cent of applications completed during the year
applicant. In such cases there is a provision in the FOI Act were processed within 21 days of receipt, compared
where such information may be exempted. Such instances with 18 per cent of applications in 2001/02
include where: • 21 per cent of applications received during the year
• a person seeks information concerning a young were processed within 22 to 35 days of receipt,
person and where, given the young person’s age and compared with 21 percent in 2001/02
maturity, release of the subject’s personal information
• 42 per cent of applications took more than 35 days to
could only be provided with their consent
complete. This compares with 55 percent in 2001/02.
• a parent is seeking information on their child and
their estranged partner. The release of personal
information concerning the estranged partner would
require his or her consent.
APPENDICES

Processing time for applications during Ministerial Certificates

119
2002/03 There were no Ministerial Certificates or applications to
During 2002/03 the majority of applications continued to be amend records issued during the reporting period.
complex, partly because of the nature of material held on
Publications
child protection files. Where children or young people have
been in care for many years and more than one child is the The Summary of Affairs includes a list of DoCS
subject of an application, there are often large amounts of publications and is available on DoCS’ website
documentation on file. In such instances applicants are www.community.nsw.gov.au
consulted seeking either additional processing charges or
advice as to how the scope of their application might be
modified to enable processing to be completed within the
time provided by the application fee.

• 117 applications were processed in less than ten

hours

• 152 applications took 11 to 20 hours to process

• 41 applications took 21 to 40 hours

• seven applications took over 40 hours.

APPENDIX 34
OVERSEAS VISITS
Table 6.21
Name of officer Purpose of visit Place Date Cost
Michelle Smith Review Inter-country China August 2002 $4,381
Adoption and Adoption Program and ensure
Permanent Care Services compliance with Hague Convention
on Inter-country Adoption
Craig Moore Review Inter-country Philippines Sept 2002 $13,008
Adoption and Adoption Program and ensure
Permanent Care Services compliance with
Nicole Prodigalidad Hague Convention
Adoption and on Inter-country Adoption Korea
Permanent Care Services
Leanne Hillman Attend Community Services New Zealand Oct 2002 $2,027
Operations Support Ministerial Advisory
Committee seminar
Mary-Jane Clark Study tour to examine North America April 2003 $7,998
Executive Director prevention and early intervention London
Prevention and Early Intervention programs for vulnerable
families and their potential
application to service
reform in New South Wales
 APPENDICES

120 APPENDIX 35
REPRESENTATION OF EEO GROUPS
Table 6.22
A. Trends in the representation of EEO groups % of Total Staff
EEO Group Benchmark or Target 2000 2001 2002 2003
Women 50% 72% 73% 77% 80%
Aboriginal people and Torres Strait Islanders 2% 2.1% 2.0% 3.7% 5%
People whose first language was not English 20% 16% 15% 21% 21%
People with a disability 12% 10% 10% 9% 9%
People with a disability requiring work-related adjustment 7% 4.0% 3.8% 4.3% 4%
B. Trends in the distribution of EEO groups Distribution Index
EEO Group Benchmark or Target 2000 2001 2002 2003
Women 100 97 98 89 88
Aboriginal people and Torres Strait Islanders 100 105 103 101 102
People whose first language was not English 100 101 101 97 100
People with a disability 100 99 98 99 97
People with a disability requiring work-related adjustment 100 106 105 98 100
Notes:
1. Staff numbers are as at 30 June each year. 2. Excludes casual staff . 3. A Distribution Index of 100 indicates that the centre of the
distribution of the EEO group across salary levels is equivalent to that of other staff. Values less than 100 mean that the EEO group
tends to be more concentrated at lower salary levels than is the case for other staff. The more pronounced this tendency is, the lower
the index will be. In some cases the index may be more than 100, indicating that the EEO group is less concentrated at lower salary
levels. The Distribution Index is automatically calculated by the software provided by ODEOPE. 4. The Distribution Index is not
calculated where EEO group or non-EEO group numbers are less than 20.

APPENDIX 36
U S E O F C O N S U LTA N T S
Table 6.23 (1) Engagements greater than $30,000
Project Title Consultant Cost
Kibble Committee Projects PricewaterhouseCoopers $873,500
EII Doll Martin Associates Pty Ltd $115,990
One Stop Shop Westwood Spice $81,519
Communications Audit Hill and Knowlton $66,909
Corporate Information Warehouse Project Charter Wilson & Assoc Pty Ltd $62,625
Partnerships and Planning Training Program Dannett Associates $60,000
Service Network Project – Families First TRI Community Exchange Inc $58,182
EAPA Scheme Feasibility Study PricewaterhouseCoopers $41,250
Understanding Needs of Parents and Carers – Families First C Quinn Training and Consultancy $33,123
Families First Learning & Development TAFE NSW – Hunter Institute $31,818
Disaster Recovery Database Project National Training BSR Consultancy $31,409
Disaster Recovery Services Andrew Coughlin $30,773
Total $1,487,098
(2) Engagements less than $30,000
Total Number 54 Total Cost $634,631
APPENDICES

APPENDIX 37 121
WASTE REDUCTION AND PURCHASING POLICY DISCLOSURE
Table 6.24 Paper usage
Region Reams of virgin Amount Reams of Amount Amount of Amount of
paper purchased recycled paper paper sent paper sent
purchased sent for to landfill
recycling in kilos
in kilos
Head Office 1 $8 12,102 $64,053 8,000 -
Hunter 4,212 $23,166 - - 550 -
Metro North 2,248 $12,183 - - - -
Metro South East 3,100 $89,900 - - 7,000 3,500
Metro South West 3,966 $25,657 - - 15,621 2,654
Metro West 5,969 $35,579 50 $265 35,796 -
Northern 4,680 $26,237 150 $835 4,079 -
Southern 1,056 $7,159 - - 7,536 73
Western 4,333 $23,633 172 $910 - -
TOTAL 29,565 $243,522 12,474 $66,063 78,582 6,227

Toner cartridge
Region New toner cartridges Amount Re-manufactured toner Amount
purchased cartridges purchased
Head Office 447 $71,224 - -
Hunter 115 $23,000 29 $2,900
Metro North 262 $28,800 41 $3,103
Metro South East 140 $3,160 195 $27,300
Metro South West 108 $15,823 21 $2,159
Metro West 176 $23,044 60 $7,605
Northern 133 $19,426 123 $11,116
Southern 77 $13,842 44 $5,553
Western - - - -
TOTAL 1,458 $198,319 513 $59,736

APPENDIX 38
CREDIT CARD CERTIFICATION
As at 30 June, the Department administered 107 credit
cards. All cards were administered in accordance with
Government guidelines in respect to issuance, usage
and reconciliation.
122
NSW Department of Community Services
Financial Statements
NSW DEPARTMENT OF COMMUNITY SERVICES FINANCIALS STATEMENTS

123

financials
 NSW DEPARTMENT OF COMMUNITY SERVICES FINANCIALS STATEMENTS

126
NSW DEPARTMENT OF COMMUNITY SERVICES FINANCIALS STATEMENTS

127
 NSW DEPARTMENT OF COMMUNITY SERVICES FINANCIALS STATEMENTS

Statement of Financial Performance

for the Year Ended 30 June 2003

Notes Actual Budget Actual

2003 2003 2002
$'000 $'000 $'000
Expenses
Operating expenses
128 Employee related 2(a) 179,505 158,794 167,111
Other operating expenses 2(b) 82,609 61,304 74,022
Maintenance 3,596 1,636 1,382
Depreciation and amortisation 2(c) 9,751 11,000 11,240
Grants and subsidies 2(d) 494,357 474,786 322,008

Total Expenses 769,818 707,520 575,763

Less:
Retained Revenue
Sale of goods and services 3(a) 44,237 354 51,578
Investment income 3(b) 437 1,312 949
Retained taxes, fees and fines 3(c) 304 - 355
Grants and contributions 3(d) 7,124 3,120 1,741
Other revenue 3(e) 3,785 - 510
Total Retained Revenue 55,887 4,786 55,133
Loss on disposal on non-current assets 4 1,947 412 793

NET COST OF SERVICES 19 715,878 703,146 521,423

Government Contributions
Recurrent appropriation 5 674,051 675,280 481,397
Capital appropriation 5 20,761 21,531 17,091
Acceptance by the Crown Entity of employee
benefits and other liabilities 6 20,109 14,819 15,526
Total Government Contributions 714,921 711,630 514,014

SURPLUS / (DEFICIT) FOR THE YEAR FROM

ORDINARY ACTIVITIES (957) 8,484 (7,409)

NON-OWNER TRANSACTION CHANGES

IN EQUITY
Net increase in asset revaluation reserve 15,777 - 5,107
Administered activities - - 8
TOTAL REVENUES, EXPENSES AND
VALUATION ADJUSTMENTS RECOGNISED
DIRECTLY IN EQUITY 15,777 - 5,115
TOTAL CHANGES IN EQUITY OTHER THAN
THOSE RESULTING FROM TRANSACTIONS
WITH OWNERS AS OWNERS 15 14,820 8,484 (2,294)

The accompanying notes form part of

these statements.
NSW DEPARTMENT OF COMMUNITY SERVICES FINANCIALS STATEMENTS

Statement of Financial Position

as at 30 June 2003

Notes Actual Budget Actual

2003 2003 2002
$'000 $'000 $'000

ASSETS
Current Assets
Cash 9 25,115 6,656 2,648 129

Receivables 10 10,013 37,313 37,425

Other 1,855 737 737

Total Current Assets 36,983 44,706 40,810

Non-Current Assets
Property, Plant and Equipment 11
Land and Buildings 66,844 48,049 50,949
Plant and Equipment 31,148 34,641 24,422

Total Property, Plant and Equipment 97,992 82,690 75,371

Total Non-Current Assets 97,992 82,690 75,371

Total Assets 134,975 127,396 116,181

LIABILITIES
Current Liabilities
Payables 12 24,490 15,378 15,958
Provisions 13 7,977 14,178 10,867
Other 14 - 2,959 2,959

Total Current Liabilities 32,467 32,515 29,784

Non-Current Liabilities
Provisions 13 1,291 - -

Total Non-Current Liabilities 1,291 - -

Total Liabilities 33,758 32,515 29,784

Net Assets 101,217 94,881 86,397

EQUITY
Reserves 15 44,394 28,761 28,761

Accumulated funds 15 56,823 66,120 57,636

Total Equity 101,217 94,881 86,397

The accompanying notes form part of

these statements
 NSW DEPARTMENT OF COMMUNITY SERVICES FINANCIALS STATEMENTS

Statement of Cash Flows

for the Year Ended 30 June 2003
Notes Actual Budget Actual
2003 2003 2002
$'000 $'000 $'000
CASH FLOWS FROM OPERATING ACTIVITIES

Payments
Employee related (173,066) (149,470) (158,940)
130
Grants and subsidies (529,834) (377,733) (356,653)
Other (95,863) (197,010) (70,340)

Total Payments (798,763) (724,213) (585,933)

Receipts
Sale of goods and services 72,199 354 21,944
Retained taxes, fees and fines 304 - 342
Interest received 506 1,462 1,760
Other 61,021 42,095 41,853

Total Receipts 134,030 43,911 65,899

Cash Flows from / (to) Government

Recurrent appropriation 674,051 675,280 481,397
Capital appropriation 20,761 21,531 17,091
Cash reimbursements from the Crown Entity 12,948 6,230 9,830
Cash transfers to the Consolidated Fund (2,959) - -

Net Cash Flows from / (to) Government 704,801 703,041 508,318

NET CASH FLOWS FROM

OPERATING ACTIVITIES 20 40,068 22,739 (11,716)

CASH FLOWS FROM INVESTING ACTIVITIES

Proceeds from sale of Land and Buildings
and Plant and Equipment 433 2,800 5,983
Purchases of Land and Buildings and Plant
and Equipment (18,034) (21,531) (13,214)

NET CASH FLOWS FROM INVESTING ACTIVITIES (17,601) (18,731) (7,231)

NET INCREASE/(DECREASE) IN CASH 22,467 4,008 (18,947)

Opening cash and cash equivalents 2,648 2,648 21,800
Cash transferred in (out) as a result of
administrative restructuring 16 - - (205)

CLOSING CASH AND CASH EQUIVALENTS 9 25,115 6,656 2,648

The accompanying notes form part of

these statements.
NSW Department of Community Services - Program Statement - Expenses and Revenues
for the Year Ended 30 June 2003

Program 34.1.1 * Program 34.1.2 * Program 34.1.3 * Program 34.1.4 * Not Attributable** Total
AGENCY'S EXPENSES 2003 2002 2003 2002 2003 2002 2003 2002 2003 2002 2003 2002
AND REVENUES $'000 $'000 $'000 $'000 $'000 $'000 $'000 $'000 $'000 $'000 $'000 $'000

Expenses
Operating expenses
Employee related 19,828 18,671 8,952 6,721 110,398 81,785 40,327 31,674 - 28,260 179,505 167,111
Other operating expenses 7,985 4,150 5,432 4,374 50,754 32,352 18,438 10,779 - 22,367 82,609 74,022
Maintenance 345 - 176 62 2,199 369 876 - - 951 3,596 1,382
Depreciation and amortisation 709 830 294 336 7,031 6,561 1,717 3,513 - - 9,751 11,240
Grants and subsidies 163,204 134,030 155,876 126,360 3,718 3,299 171,559 58,319 - - 494,357 322,008
Total Expenses 192,071 157,681 170,730 137,853 174,100 124,366 232,917 104,285 - 51,578 769,818 575,763
Retained Revenue
Sales of goods and services 4,100 - 4,877 - 25,420 - 9,840 - - 51,578 44,237 51,578
Investment income 44 95 17 38 271 571 105 245 - - 437 949
Retained taxes, fees and fines - 73 - 6 304 151 - 125 - - 304 355
Grants and contributions 3,178 725 954 683 2,957 18 35 315 - - 7,124 1,741
Other revenue 352 51 146 20 2,462 306 825 133 - - 3,785 510
Total Retained Revenue 7,674 944 5,994 747 31,414 1,046 10,805 818 - 51,578 55,887 55,133
Loss on disposal of
non-current assets 201 52 81 24 1,182 570 483 147 - - 1,947 793
NET COST OF SERVICES 184,598 156,789 164,817 137,130 143,868 123,890 222,595 103,614 - - 715,878 521,423
Government contributions *** - - - - - - - - 714,921 514,014 714,921 514,014
NET EXPENDITURE / (REVENUE) 184,598 156,789 164,817 137,130 143,868 123,890 222,595 103,614 (714,921) (514,014) 957 7,409
Program 34.1.1 * Program 34.1.2 * Program 34.1.3 * Program 34.1.4 * Not Attributable** Total
NSW DEPARTMENT OF COMMUNITY SERVICES FINANCIALS STATEMENTS

ADMINISTERED EXPENSES 2003 2002 2003 2002 2003 2002 2003 2002 2003 2002 2003 2002
AND REVENUES $'000 $'000 $'000 $'000 $'000 $'000 $'000 $'000 $'000 $'000 $'000 $'000
Administered Expenses
Transfer payments - 14,247 - 707 - 2,483 - 86,762 - - - 104,199
Other - - 5,560 6,256 - - - - - - 5,560 6,256
Total Administered Expenses - 14,247 5,560 6,963 - 2,483 - 86,762 - - 5,560 110,455
Administered Revenues
Transfer receipts - 14,247 - 707 - 2,483 - 86,762 - - - 104,199
Other - - 5,560 6,256 - - - - - - 5,560 6,256
Total Administered Revenues - 14,247 5,560 6,963 - 2,483 - 86,762 - - 5,560 110,455
Administered Revenues
less Expenses - - - - - - - - - - - -

* The name and purpose of each program is summarised in Note 8.

** Not Attributable includes shared service expenses and income attributable to the Department of Ageing, Disability and Home Care.
*** Appropriations are made on an agency basis and not to individual programs. Consequently, government contributions must be included in the "Not Attributable" column.
131
 NSW DEPARTMENT OF COMMUNITY SERVICES FINANCIALS STATEMENTS

Summary of Compliance with Financial Directives

2003 2002

Expenditure/ Expenditure/ Expenditure/ Expenditure/

Net Claim on Net Claim on Net Claim on Net Claim on
Recurrent Consolidated Capital Consolidated Recurrent Consolidated Capital Consolidated
Appropriation Fund Appropriation Fund Appropriation Fund Appropriation Fund
$'000 $'000 $'000 $'000 $'000 $'000 $'000 $'000
132
ORIGINAL BUDGET
APPROPRIATION/
EXPENDITURE

Appropriation Act 610,843 610,023 12,251 12,251 561,574 560,921 17,391 17,091

Additional Appropriations - - - -

S24 PF&AA - transfer

of functions
between Departments - - - - (1,100) (1,100) - -

S26 PF&AA - Commonwealth

Specific Purpose Payments - - - - 1,858 1,858 - -

610,843 610,023 12,251 12,251 562,332 561,679 17,391 17,091

OTHER APPROPRIATIONS/
EXPENDITURE

Treasurer's Advance 19,632 19,233 5,880 5,421 26,675 23,672 4,900 -

Section 22 - expenditure for

certain works and services 56,963 56,330 3,400 3,400 7,104 6,639 - -

Transfers to / from another

Agency (s25 of the
Appropriation Act) (4,711) (4,711) - - (5,394) (5,394) - -

71,884 70,852 9,280 8,821 28,385 24,917 4,900 -

Total Appropriations/
Expenditure/ Net Claim
on Consolidated Fund
(includes transfer
payments) 682,727 680,875 21,531 21,072 590,717 586,596 22,291 17,091

Amount draw down

against Appropriation - 679,611 - 20,761 - 589,555 - 17,091

Liability to Consolidated Fund - - - - - (2,959) - -

The summary of compliance is based on the assumption that Consolidated Fund monies are spent first (except where otherwise identified or prescribed).
For variances between appropriation & expenditure see Note 19.
NSW DEPARTMENT OF COMMUNITY SERVICES FINANCIALS STATEMENTS

Transactions and balances relating to the administered

NOTES TO AND FORMING activities (including transfer payments) are not recognised
PART OF THE FINANCIAL as the Department’s revenues, expenses, assets and

STATEMENTS liabilities, but are disclosed in the accompanying

schedules as "Administered Revenues", "Administered
Expenses", "Administered Assets" and "Administered
1. Summary of significant accounting
Liabilities".
policies
The accrual basis of accounting and all applicable 133
(a) Reporting Entity
accounting standards have been adopted for the reporting
The Department of Community Services is a reporting of the administered activities.
entity and has no separate entities under its control.
(d) Revenue Recognition
The reporting entity is consolidated as part of the NSW
Revenue is recognised when the Department has control
Total State Sector and as part of the NSW Public Accounts.
of the good or right to receive, it is probable that the
(b) Basis of Accounting economic benefits will flow to the Department and the
amount of revenue can be measured reliably. Additional
The Department’s financial statements are a general
comments regarding the accounting policies for the
purpose financial report which has been prepared on an
recognition of revenue are discussed below.
accruals basis and in accordance with applicable
Australian Accounting Standards, other authoritative (i) Parliamentary Appropriations
pronouncements of the Australian Accounting Standards
Parliamentary appropriations are generally
Board (AASB), Urgent Issues Group (UIG) Consensus
recognised as revenues when the Department
Views, the requirements of the Public Finance and Audit
obtains control over the assets comprising the
Act and Regulations, and the Financial Reporting
appropriations. Control over the appropriations is
Directions published in the Financial Reporting Code for
normally obtained upon the receipt of cash. Refer
Budget Dependent General Government Sector Agencies
Note 5.
or issued by the Treasurer under section 9(2)(n) of the Act.
An exception to the above is when appropriations
Where there are inconsistencies between the above
are unspent at year-end. In this case, the authority
requirements, the legislative provisions have prevailed.
to spend the money lapses and generally the
In the absence of a specific Accounting Standard, other unspent amount must be repaid to the
authoritative pronouncement of the AASB or UIG Consolidated Fund in the following financial year.
Consensus View, the hierarchy of other pronouncements As a result, unspent appropriations are accounted
as outlined in AAS6 "Accounting Policies" is considered. for as liabilities rather than revenue.

Except for land and buildings which are recorded at The liability is disclosed in Note 14 ‘Current
valuation, the financial statements are prepared in Liabilities – Other’. The amount will be repaid and
accordance with the historical cost convention. the liability extinguished next financial year. Any
liability in respect of transfer payment is disclosed
All amounts are rounded to the nearest one thousand
in Note 22 ‘Administered assets and liabilities’.
dollars and are expressed in Australian currency.
(ii) Sale of Goods and Services
The accounting policies adopted are consistent with those
of the previous year, except where otherwise stated. Revenue from the sale of goods and services
comprises revenue from the provision of products
(c) Administered Activities
or services i.e. user charges and charges for
The Department administers, but does not control, certain services rendered to the Department of Ageing,
activities on behalf of the Crown Entity. It is accountable Disability and Home Care in accordance with a
for the transactions relating to those administered Memorandum of Understanding. User charges are
activities but does not have the discretion, for example, to recognised as revenue when the Department
deploy the resources for the achievement of the obtains control of the assets that result from them.
Department’s own objectives. There has been a change in Refer Note 3(a).
accounting policy for administered activities – refer Note
(iii) Investment Income
1(s).
Interest revenue is recognised as it accrues. Refer
Note 3 (b).
 NSW DEPARTMENT OF COMMUNITY SERVICES FINANCIALS STATEMENTS

(iv) Contributions from Other Bodies Long service leave is measured on a short hand
basis. The short hand method is based on the
Contributions from other bodies (including grants
remuneration rates at year end for all employees
and donations) are generally recognised as
with five or more years of service. It is considered
revenues when the Department obtains control
that this measurement technique produces results
over the assets comprising the contributions.
not materially different from the estimate
Control over the contributions is normally obtained
determined by using the present value basis of
upon the receipt of cash. Refer Note 3(d) for
measurement.
134 details on grants and contributions.
The superannuation expense for the financial year
(e) Employee Benefits and other provisions
is determined by using the formulae specified in
(i) Salaries and Wages, Recreation Leave, the Treasurer’s Directions. The expense for certain
Sick Leave and On-Costs superannuation schemes (ie Basic Benefit and First
State Super) is calculated as a percentage of the
Liabilities for salaries and wages and recreation
employee’s salary. For other superannuation
leave are recognised and measured in respect of
schemes (ie State Superannuation Scheme and
employees’ services up to the reporting date at
State Authorities Superannuation Scheme), the
nominal amounts based on the amounts expected
expense is calculated as a multiple of the
to be paid when the liabilities are settled.
employee’s superannuation contributions.
Unused non-vesting sick leave does not give rise to
(f) Insurance
a liability as it is not considered probable that sick
leave taken in the future will be greater than the The Department’s insurance activities are conducted
benefits accrued in the future. through the NSW Treasury Managed Fund Scheme of self
insurance for Government agencies. The expense
The outstanding amounts of payroll tax, workers’
(premium) is determined by the Fund Manager based on
compensation insurance premiums and fringe
past experience.
benefits tax, which are consequential to
employment, are recognised as liabilities and (g) Accounting for Goods and Services Tax
expenses where the employee benefits to which (GST)
they relate have been recognised. Revenues, expenses and assets are recognised net of the
(ii) Accrued salaries and wages - amount of GST, except:
reclassification • the amount of GST incurred by the Department as
As a result of the adoption of Accounting Standard a purchaser that is not recoverable from the
AASB 1044 "Provisions, Contingent Liabilities and Australian Taxation Office is recognised as part of
Contingent Assets", accrued salaries and wages the cost of acquisition of an asset or as part of an
and on-costs have been reclassified to "payables" item of expense.
instead of "provisions" in the Statement of • receivables and payables are stated with the
Financial Position and in the notes, for the current amount of GST included.
and comparative period. On the face of the
Statement of Financial Position and in the notes, (h) Acquisitions of Assets
reference is now made to "provisions" in place of The cost method of accounting is used for the initial
"employee entitlements and other provisions". recording of all acquisitions of assets controlled by the
Total employee benefits (including accrued salaries Department. Cost is determined as the fair value of the
and wages) are reconciled in Note 13 "Provisions". assets given as consideration plus the costs incidental to
(iii)Long Service Leave and Superannuation the acquisition.

The Department’s liabilities for long service leave Assets acquired at no cost, or for nominal consideration,
and superannuation are assumed by the Crown are initially recognised as assets and revenues at their fair
Entity. The Department accounts for the liability as value at the date of acquisition.
having been extinguished resulting in the amount Fair value means the amount for which an asset could be
assumed being shown as part of the non-monetary exchanged between a knowledgeable, willing buyer and a
revenue item described as "Acceptance by the knowledgeable, willing seller in an arm’s length
Crown Entity of employee benefits and other transaction.
liabilities".
NSW DEPARTMENT OF COMMUNITY SERVICES FINANCIALS STATEMENTS

(i) Plant and Equipment (k) Depreciation of Non-Current Physical

Assets
Plant and equipment costing $5,000 and above
individually are capitalised. Depreciation is provided for on a straight line basis for all
depreciable assets so as to write off the depreciable
(j) Revaluation of Physical Non-Current
amount of each asset as it is consumed over its useful life
Assets to the Department. Land is not a depreciable asset.
Physical non-current assets are valued in accordance with As buildings are revalued each year, with the exception of
the "Guidelines for the Valuation of Physical Non-Current buildings held for sale and new acquisitions, depreciation 135
Assets at Fair Value" (TPP 03-02). This policy adopts fair expense is calculated on the revalued amounts. For the
value in accordance with AASB 1041 for financial years remainder of the Department’s depreciable assets,
beginning on or after 1 July 2002. depreciation expense is calculated on original cost.
The useful life by asset category is as follows:
There is no substantive difference between the fair value
valuation methodology and the previous valuation Buildings 40 years
methodology adopted in the NSW public sector. General plant and equipment 4 years
Commercial plant and equipment 7-10 years
Fair value is determined having regard to the highest and Computer equipment 3-4 years
best use of the asset on the basis of current market Motor vehicles - commercial 7 years
selling prices for the same or similar assets. The Motor Vehicles - passenger 2 years
Department is a not for profit entity with no cash Leasehold improvements which ever is
generating options. the shorter of
Land and Buildings have been valued at fair value by The the term of
State Valuation Office at 30 June 2003 using a the lease or
combination of indexation and actual valuation. The useful life
Department will continue to revalue land and buildings (l) Maintenance and Repairs
at fair value each year on the basis of indexation and
The costs of maintenance are charged as expenses as
actual valuation.
incurred, except where they relate to the replacement of a
Other categories of assets have a short useful life and are component of an asset, in which case the costs are
measured at depreciated historical cost, as a surrogate for capitalised and depreciated.
fair value.
(m) Leased Assets
Balances of accumulated depreciation existing at
A distinction is made between finance leases which
revaluation date are credited to the asset accounts to
effectively transfer from the lessor to the lessee
which they relate. The net asset accounts are then
substantially all the risks and benefits incidental to
increased or decreased by the revaluation increments
ownership of the leased assets, and operating leases
or decrements.
under which the lessor effectively retains all such risks
Revaluation increments are credited directly to the asset and benefits.
revaluation reserve, except that, to the extent that an
increment reverses a revaluation decrement in respect of The Department currently has no finance leases.
that class of asset previously recognised as an expense in Operating lease payments are charged to the Statement
the surplus/deficit, the increment is recognised of Financial Performance in the periods in which they are
immediately as revenue in the surplus/ deficit. incurred.
Revaluation decrements are recognised immediately as (n) Receivables
expenses in the surplus / deficit, except that, to the extent
Receivables are recognised and carried at cost, based on
that a credit balance exists in the asset revaluation
the original invoice amount less a provision for any
reserve in respect of the same class of assets, they are
debited directly to the asset revaluation reserve. uncollectable debts. An estimate for doubtful debts is
made when collection of the full amount is no longer
Revaluation increments and decrements are offset possible. Bad debts are written off as incurred.
against one another within a class of non-current assets,
but not otherwise. (o) Trust Funds

Where an asset that has previously been revalued is The Department receives monies in a trustee capacity for
disposed of, any balance remaining in the asset various trusts as set out in Note 21. As the Department
revaluation reserve in respect of that asset is transferred performs only a custodial role in respect of these monies,
to accumulated funds. and because the monies cannot be used for the
 NSW DEPARTMENT OF COMMUNITY SERVICES FINANCIALS STATEMENTS

achievement of the Department’s own objectives, these In 2002/3 these payments totalling $118.668m are shown
funds are not recognised in the financial statements. in Grants and Subsides in the Departments expenses
(Note 2(d)).
(p) Equity Transfers
The effect in 2002/3 of these payments being included in
The transfer of net assets between agencies as a result of
the Department’s accounts is to increase the Net Cost of
an administrative restructure, transfers of programs /
Services by the amount of the payments. However, the
functions and parts thereof between NSW public sector
increase in Net Cost of Service is offset by Government
agencies are designated as a contribution by owners by
136 Contributions with the result that there is no impact on
NSWTC 01/11 and are recognised as an adjustment to
the Surplus / (Deficit).
"Accumulated Funds". This treatment is consistent with
Urgent Issues Group Abstract UIG 38 "Contributions by In 2001/2 the Government Contributions relating to these
Owners Made to Wholly Owned Public Sector Entities". payments were reported as administered revenue and
continue to be shown as administered in these
Transfers arising from an administrative restructure
statements.
between government agencies are recognised at the
amount at which the asset was recognised by the The changes were made following a review of transfer
transferor government agency immediately prior to payments. This review indicated that these payments
restructure. In most instances this will approximate were discretionary to the Department and, therefore, were
fair value. All other equity transfers are recognised at Departmental rather than administered expenses.
fair value.
Disaster Relief
There have been no equity transfers this financial year. In prior years Disaster Relief payments made by the
There was an equity transfer in the prior year. Department were shown as administered items in the
Refer Note 16. Program Statement ($5.256m in 2001/2). However, when
reviewed, these payments, like care payments, were seen
(q) Payables
as discretionary to the Department.
These amounts represent liabilities for goods and services
Accordingly, in 2002/3 Disaster Relief payments totalling
provided to the Department.
$3.641m are shown in the Department’s expenses
(r) Budgeted Amounts together with the corresponding revenue. There is no
The budgeted amounts are drawn from the budgets as impact on Net Cost of Services in 2002/3 as revenue for
formulated at the beginning of the financial year and with Disaster Relief forms part of Retained Revenue.
any adjustments for the effects of additional The 2001/2 payments and associated revenue continue to
appropriations, s 21A, s 24 and / or s 26 of the Public be reported in the Program Statement as administered in
Finance and Audit Act 1983. 2002/3 (part of Other Administered).
The budgeted amounts in the Statement of Financial (t) Reclassification of Financial Information
Performance and the Statement of Cash Flows are
Due to changes in the reporting requirements for
generally based on the amounts disclosed in the NSW
employee benefits and other liabilities, the comparative
Budget Papers (as adjusted above). However, in the
figures for liabilities in the Statement of Financial Position
Statement of Financial Position, the amounts vary from
and in Notes 12, 13 and 14 have been restated to reflect
the Budget Papers, as the opening balances of the
these changes.
budgeted amounts are based on carried forward actual
amounts ie per the audited financial statements (rather Accrued salaries and wages totalling $2.657m and payroll
than forward estimates). tax on accrued salaries and wages of $0.386m have been
moved from Note 13 to Note 12. There have also been
(s) Change in Accounting Policy
some minor reclassifications within Note 12. Also, the
Carer Payments, Energy Assistance Payments and Liability to Consolidated Fund ($2.959m) has been moved
Charitable Goods Transport Payments to Note 14 Current Liabilities – Other from Note 12 to
In prior years, payments to carers to cover the costs for agree with the Financial Reporting Code.
children placed in their care, payments to energy
companies to cover subsidies for persons in need and
payments for the transport of charitable goods were
classified as administered (transfer) payments ($104.199m
in 2001/2). The 2001/2 payments continue to be shown
as transfer payments in Note 7.
NSW DEPARTMENT OF COMMUNITY SERVICES FINANCIALS STATEMENTS

2003 2002
$'000 $'000
2. Expenses
(a) Employee related expenses
Salaries and wages (including recreation leave) 143,237 139,168
Superannuation 14,626 11,851
Long service leave 4,605 2,940
Workers' compensation insurance 7,181 3,382
Payroll tax and fringe benefits tax 9,856 9,770 137
179,505 167,111
(b) Other operating expenses
Auditor's remuneration - audit of the financial report 226 250
Bad and doubtful debts 248 (331)
Operating lease rental expense 14,890 12,249
Insurance 817 1,503
Other:
Advertising 1,594 1,486
Cleaning 1,088 879
Computer services costs 26,192 26,577
Consultants 2,121 592
Contracted corporate services costs 3,314 -
Legal costs 2,512 1,973
Motor vehicles' running costs 6,924 6,147
Postal and telephone 4,952 3,999
Printing 370 445
Staff development 2,516 3,356
Stores 4,732 3,363
Travelling, removal and subsistence 1,738 2,024
Utilities 1,117 947
Miscellaneous 7,258 8,563
82,609 74,022
(c) Depreciation and amortisation expense
Depreciation
Buildings 1,119 1,310
Plant and equipment 6,856 8,384
7,975 9,694
Amortisation - Leasehold improvements 1,776 1,546
9,751 11,240
(d) Grants and subsidies
Pre-school and day care centres 99,719 94,175
Refuges for men and women 112,876 93,761
Community based residential care 71,383 58,337
Community development 24,378 21,816
Community youth projects general 19,316 17,360
Family and individual support 39,635 31,725
Disaster Welfare 2,572 -
Child support allowances and associated expenses for foster care 94,473 -
Crisis Care Allowance 6,131 -
Financial assistance to vulnerable families 7,426 -
Energy accounts payment assistance scheme 9,525 -
Charitable goods transport subsidy scheme 1,886 -
Other 5,037 4,834
494,357 322,008
 NSW DEPARTMENT OF COMMUNITY SERVICES FINANCIALS STATEMENTS

2003 2002
$'000 $'000

3. Revenues
(a) Sale of goods and services
Rendering of services - Department of Ageing, Disability and
Home Care 41,000 51,578
Rendering of Services - Disaster Welfare 3,237 -
138 44,237 51,578
(b) Investment income
Interest 437 949

(c) Retained taxes, fees and fines

Residential client fees 124 162
Other 180 193
304 355
(d) Grants and contributions
Department of Ageing, Disability and Home Care - 163
Overseas adoption receipts 505 421
Grant from Premier's Department for youth and other projects 255 497
Child Protection Unit 294 270
Services to Aboriginal families 200 -
Area assistance schemes 797 -
Redfern/Waterloo Street Team 1,924 -
Better Futures Strategy 1,046 -
Community Solutions 983 -
Wyong Domestic Violence Project 188 -
Wula Wula Nga Project - 100
Other 932 290
7,124 1,741

(e) Other revenue

Value of assets acquired at no cost or acquired in prior years 941 60
Dept of Ageing Disability and Home Care (expense reimbursement) 1,672 -
Refund of workers compensation premium 808 -
Miscellaneous 364 450
3,785 510

4. Loss on Disposal of Non-Current Assets

Loss on disposal of land and buildings, plant and equipment:
Proceeds from disposal 433 5,983
Written down value of assets disposed 2,380 6,776
Loss on disposal of land and buildings, plant and equipment (1,947) (793)
NSW DEPARTMENT OF COMMUNITY SERVICES FINANCIALS STATEMENTS

2003 2002
$'000 $'000
5. Appropriations
Recurrent appropriations
Total recurrent drawdowns from NSW Treasury
(per Summary of Compliance) 679,611 589,555
Less: Liability to Consolidated Fund
(per Summary of Compliance) - (2,959)
139
679,611 586,596

Comprising:
Recurrent appropriations
(per Statement of Financial Performance) 674,051 481,397
Administered funds 5,560 1,000
Transfer payments - 104,199
679,611 586,596

Capital appropriations
Total capital drawdowns from NSW Treasury
(per Summary of Compliance) 20,761 17,091
20,761 17,091

Comprising:
Capital appropriations
(per Statement of Financial Performance) 20,761 17,091
20,761 17,091

6. Acceptance by the Crown Entity of Employee

Benefits and Other Liabilities
The following liabilities and / or expenses have been assumed
by the Crown Entity or other government agencies:

Superannuation 14,626 11,851

Long service leave 4,605 2,940
Payroll tax 878 735
20,109 15,526

7. Transfer Payments
Child support allowances and associated expenses for foster care - 81,432
Crisis Care Allowance - 5,072
Child support allowances and associated expenses
for department residential care - 29
Financial assistance to vulnerable families - 6,225
Child sexual assault program - 9
Family group homes - 199
Pensioner electricity subsidy - 1,264
Energy accounts payment assistance scheme - 7,369
Charitable goods transport subsidy scheme - 1,909
NSW half fare concession cards - 691
- 104,199
By Program
34.1.1 Prevention Services - 14,247
34.1.2 Early Intervention - 707
34.1.3 Intensive and Statutory Intervention - 2,483
34.1.4 Out of Home Care and Adoption Services - 86,762
- 104,199
 NSW DEPARTMENT OF COMMUNITY SERVICES FINANCIALS STATEMENTS

8. Program Information 34.1.3 Intensive and Statutory Intervention

Services
34.1.1 Prevention Services
Objectives: To provide intensive intervention and
Objectives: To support and assist people and families so as
statutory services to protect children from risk of harm.
to be able to care for themselves and their children, to
To implement a range of child protection initiatives that
provide young people with opportunities for self-
comply with requirements of the new legislation for the
development, and to reduce the isolation of people in
care and protection of children. To support families in the
communities by increasing their ability to engage in
140 care for their children.
community activities.
34.1.4 Out-of-Home Care and Adoption Services
34.1.2 Early Intervention
Objectives: To provide alternative care options for
Objectives: Provide early intervention services that support
children and young people unable to live at home.
families, men, women, children and young people, and
To ensure that young people have the support and skills
prevent them moving into crisis.
they need for independent living following a period in
care. To assist people to adopt children and young
people, from within and outside Australia. To provide
information and assistance to people wishing to contact
their natural parents.

2003 2002
$'000 $'000

9. Current Assets - Cash

For the purposes of the Statement of Cash Flows, cash
includes cash on hand and cash at bank. Cash assets
recognised in the Statement of Financial Position are
reconciled to cash at the end of the financial year as
shown in the Statement of Cash Flows as follows:

Cash on hand 128 168

Cash at bank 24,987 2,480
Closing cash (per Statement of Cash Flows) 25,115 2,648

10. Current Assets - Receivables

Miscellaneous 2,414 1,929
Less : Provision for doubtful debts (490) (259)

1,924 1,670
Amounts due from the State 417 578
GST recoveries 5,635 5,543
Amounts due from Department of Ageing,
Disability and Home Care 1,672 29,634
FBT refund 365 -

10,013 37,425
NSW DEPARTMENT OF COMMUNITY SERVICES FINANCIALS STATEMENTS

2003 2002
$'000 $'000
11. Non-current Assets - Property, Plant and Equipment
Land and Buildings
At Fair Value 67,653 51,862
Less: Accumulated Depreciation 809 913
66,844 50,949

Fair Value has been determined by The State Valuation Office as at 30 June 2003. As accumulated depreciation 141
is written back at revaluation, the accumulated depreciation is current year depreciation on revalued assets and
new purchases. Only those assets where there is no change in value at time of revaluation or where the asset is
identified for sale is there any prior period accumulated depreciation.
Plant and Equipment
Plant and Equipment
At Cost 51,449 45,444
Less: Accumulated Depreciation 28,636 25,285
22,813 20,159
Leasehold Improvements
At Cost 20,216 14,384
Less: Accumulated Depreciation 11,881 10,121
8,335 4,263
Total Plant and Equipment
At Cost 71,665 59,828
Less: Accumulated Depreciation 40,517 35,406
31,148 24,422

Total Property, Plant and Equipment

At Net Book Value 97,992 75,371

Reconciliations
Reconciliations of the carrying amounts of each class of property, plant and equipment at the beginning and end
of the current and previous financial year are set out below.

Land and Plant and Leasehold

Buildings Equipment Improvements Total
2003 $'000 $'000 $'000 $'000

Carrying amount at start of year 50,949 20,159 4,263 75,371

Category adjustments 78 (6) (72) -
Additions 938 11,171 5,925 18,034
Additions - acquisitions at no cost 941 - - 941
Disposals (719) (1,656) (5) (2,380)
Net revaluation increment 15,777 - - 15,777
Depreciation expense (1,120) (6,855) (1,776) (9,751)
Carrying amount at end of year 66,844 22,813 8,335 97,992

Land and Plant and Leasehold

Buildings Equipment Improvements Total
2002 $'000 $'000 $'000 $'000

Carrying amount at start of year 52,599 17,824 4,897 75,320

Additions 664 11,698 912 13,274
Disposals (5,810) (966) - (6,776)
Disposals through administrative
restructures (301) (13) - (314)
Net revaluation increment 5,107 - - 5,107
Depreciation expense (1,310) (8,384) (1,546) (11,240)
Carrying amount at end of year 50,949 20,159 4,263 75,371
 NSW DEPARTMENT OF COMMUNITY SERVICES FINANCIALS STATEMENTS

2003 2002
$'000 $'000

12. Current Liabilities - Payables

Accrued salaries, wages and on-costs 4,420 3,231
Creditors 20,042 12,420
Payroll deductions 28 307
24,490 15,958
142 13. Current / Non-Current Liabilities - Provisions
Employee benefits and related on-costs
Recreation leave 6,963 8,609
Payroll tax 1,852 1,603
Workers' Compensation 453 655
Total Provision 9,268 10,867

Aggregate employee benefits and related on-costs

Provisions - current 7,977 10,867
Provisions - non-current 1,291 -
Accrued salaries, wages and on-costs (Note 12) 4,420 3,324
13,688 14,191

14. Current Liabilities - Other

Liability to Consolidated Fund - 2,959

15. Changes in Equity Accumulated Funds Asset Revaluation Total Equity

Reserve
2003 2002 2003 2002 2003 2002
$'000 $'000 $'000 $'000 $'000 $'000
Balance at the beginning of the financial year 57,636 62,562 28,761 26,669 86,397 89,231
Changes in equity - transactions
with owners as owners
Decrease in net assets from
administrative restructuring (Note 16) - (540) - - - (540)
Transfer reserve due to administrative
restructuring - 115 - (115) - -
Total - (425) - (115) - (540)
Changes in equity - other than
transactions with owners as owners
Surplus / (Deficit) for the year (957) (7,409) - - (957) (7,409)
Increment on revaluation of land
and buildings - - 15,777 5,107 15,777 5,107
Transfer from Administered activities - 8 - - - 8
Total (957) (7,401) 15,777 5,107 14,820 (2,294)

Transfers within equity

Asset revaluation reserve balance
to transferred accumulated funds
on disposal of asset 144 2,900 (144) (2,900) - -
Total 144 2,900 (144) (2,900) - -

Balance at the end of

the financial year 56,823 57,636 44,394 28,761 101,217 86,397

Asset revaluation reserve

The asset revaluation reserve is used to record increments and decrements on the revaluation of non-current assets.
This accords with the Department's policy on the "Revaluation of Physical Non-Current Assets" as discussed in
Note 1.
NSW DEPARTMENT OF COMMUNITY SERVICES FINANCIALS STATEMENTS

2003 2002
$'000 $'000
16. Decrease in Net Assets from Equity Transfers
On 1 February 2002 the Duke of Edinburgh Award Scheme
was transferred to the Department of Sport and Recreation.
Assets
Cash - 205
Receivables - 21
Land and buildings - 314 143
Total Assets - 540
Liabilities
Total Liabilities - -
Reduction in net assets from administrative restructuring - 540

17. Commitments for Expenditure

(a) Capital Commitments
Aggregate capital expenditure contracted for at balance date and
not provided for:
Not later than one year 1,583 -
Total (including GST) 1,583 -

(b) Other Expenditure Commitments

Aggregate other expenditure contracted for at
balance date and not provided for:
Not later than one year 4,908 9,558
Total (including GST) 4,908 9,558

(c) Operating Lease Commitments

Future non-cancellable operating lease rentals not provided
for and payable:
Not later than one year 16,457 10,422
Later than one year but less than five years 27,655 12,738
Later than five years 9,778 7
Total (including GST) 53,890 23,167
The commitments in (a), (b) and (c) above are not recognised in the
financial statements as liabilities. The total commitments above
include input tax credits of $5.489 million (2002: $2.975 million) that
are expected to be recovered from the Australian Taxation Office.
2003 2002
$'000 $'000
18. Contingent Liabilities and Contingent Assets
Contingent Liabilities
Various claims summarised below have been made against the
Department which, if successful, would result in the following
liabilities as estimated by the Department's legal advisers.
If the claimant is succesful, the settlements will be met by
NSW Treasury.

Claims relating to children and persons in care 11,835 11,467

Miscellaneous claims 829 924
12,664 12,391

Contingent Assets
No claims have been made by the Department which, if
successful, would result in financial benefits to the
Department.
 NSW DEPARTMENT OF COMMUNITY SERVICES FINANCIALS STATEMENTS

19. Budget Review

Net Cost of Services

Variation of $12.732 million is mainly attributed to the increased demand in relation to the Community Based
Residential Care and the Children Services Program. The large variation between budget and actual for
employee related, other operating expenses and sale of goods and services is due to costs incurred by the
department but which were reimbursed by and benefit the Department of Ageing, Disability and Home Care.
These costs are allocated between the Departments in accordance with a Memorandum of Understanding.
144
Assets and Liabilities

Variation in Net Assets of $6.336 million is mainly represented by the decrease in receivables of $27.300
million offset by increase in cash of $18.459 million. This is due to a significant debtor being settled in June
2003. The variation was also attributable to an increase in non current assets of $15.302 million mainly due to
an asset revaluation completed during the year and an increase in payables of $9.112 million.

Cash Flows
Net Cash Flows from Operating Activities
The variation of $17.329 million is due in the main to the decrease in receivables.

2003 2002
$'000 $'000
20. Reconciliation of net cash flows from operating
activities to net cost of services
Net cash used on operating activities 40,068 (11,716)

Cash Flows from Government / Appropriations (694,812) (498,488)

Acceptance by the Crown Entity of employee benefits
and other liabilities (20,109) (15,526)
Net loss on disposal of assets (1,947) (793)
Depreciation and amortisation (9,751) (11,240)
Duke of Edinburgh - 13
Value of assets acquired at no cost or acquired in prior years 941 60
Increase in accounts payable (5,573) (13,702)
Decrease / (increase) in employee benefits 1,599 (1,502)
Increase / (decrease) in receivables, inventories and other assets (26,294) 31,471

Net cost of services (715,878) (521,423)

21. Trust Funds

The Department holds money in Miscellaneous Trust Funds which
are used for Wards and other persons in care and for natural
disasters. These monies are excluded from the financial statements
as the Department cannot use them for the achievement of its
objectives. The following is a summary of the transactions in the
trust accounts:

Cash balance at the beginning of the financial year 374 55

Add: Receipts 7,863 11,128
Less: Expenditure (6,499) (10,809)
Cash balance at the end of the financial year 1,738 374
NSW DEPARTMENT OF COMMUNITY SERVICES FINANCIALS STATEMENTS

2003 2002
$'000 $'000
22. Administered Assets and Liabilities
Administered Assets
Interest Bearing Term Deposit (Disaster Relief) - 511
Receivables - 20
Total Administered Assets - 531
Administered Liabilities 145
Payables - 1,248
Total Administered Liabilities - 1,248

23. Financial Instruments

Cash
Cash comprises cash on hand and bank balances within the NSW Treasury Banking System. Interest is earned
on daily bank balances at the monthly average NSW Treasury Corporation (TCorp) 11am unofficial cash rate
adjusted for a management fee to NSW Treasury.

Receivables
All trade debtors are recognised as amounts receivable at balance date. Collectability of trade debtors is
reviewed on an ongoing basis. Debts which are known to be uncollectable are written off. A provision for
doubtful debts is raised when some doubt as to collection exists. The credit risk is the carrying amount (net of
any provision for doubtful debts). No interest is earned on trade debtors. The carrying amount approximates
net fair value. Sales are made on 30 day terms.

Authority Deposits
The Department has placed funds on deposit with TCorp, which has been rated “AAA” by Standard and Poors.
These deposits are similar to money market or bank deposits and are placed for a fixed term. The interest rate
payable by TCorp is negotiated initially and is fixed for the term of the deposit.

2003 2003 2002 2002

Carrying Net Fair Carrying Net Fair
Amount $ Value $ Amount $ Value $
Less than one year 38,071 38,071 567,609 567,609

The deposits at balance date were earning an interest rate of 4.79% (2002 – 4.62%) while over the year the
weighted average interest rate was 4.86% (2002 – 4.58%) on a weighted balance during the year of $451,231
(2002 - $556,374).

Trade Creditors and Accruals

The liabilities are recognised for amounts due to be paid in the future for goods and services received, whether
or not invoiced. Amounts owing to suppliers (which are unsecured) are settled in accordance with the policy set
out in Treasurer’s Direction 219.01. If trade terms are not specified, payment is made no later than the end of
the month following the month in which an invoice or a statement is received. Treasurer’s Direction 219.01
allows the Minister to award interest for late payment. No late interest payments have been made in the year
ending 30 June 2003.

End of Audited Financial Statements

146
Addendum
ALCOHOL & OTHER DRUGS PROGRAM (AODP)
Children of Prisoners
STATE ALCOHOL & OTHER DRUGS PROGRAM
Children of Prisoner's Support Group Co-op Ltd (Statewide)
TRANSITION FROM PRIMARY TO HIGH SCHOOL $
Access to Family Members in Prison 30,000
Department of Education & Training Kempsey West Public School Access to Family Members in Prison 55,221
Primary to High School Transition Project 67,891
Cabramatta - Family Support & Counselling
Getting-It-Together Scheme 149
Uniting Church in Aust Property Trust (NSW)
Cabramatta Community Centre UnitingCare Burnside - Metro South West
Getting It Together Scheme (GITS) - Cabramatta 24,889 Moving Forward - Family Counselling Service 90,304
Marist Youth Care Ltd (Metro West) Moving Forward - Intensive Family Support Service 157,176
Penrith Youth Service Exchange (GITS) 24,889 Moving Forward - Mobile Childcare Service 56,840

Phoenix House Youth Services Inc

Rage Project (GITS) 25,028
Samaritans Foundation (Hunter) C O M M O N W E A LT H A L C O H O L & O T H E R
The Hub (GITS) 25,028 DRUGS PROGRAM $
National Illicit Drug Strategy (NIDS) Telephone Based Advice
South Sydney Youth Services
Streetbeat Intensive Support Program 142,295 Centacare Catholic Community Services
Southern Youth - Family Services Association Inc Telephone Counselling Services For Parents/Carers
Resourcing Adolescents to Gain Essentials Re Drug Related Issues For Children & Young People 125,000
(RAGE) Shoalhaven 142,295 FADISS Ltd (trading as) Family Drug Support
Wollongong Youth Refuge (GITS) 26,538 NIDS Telephone Support & Referral Service 125,000
St Francis Welfare Ltd The Alcohol & Drug Service
HYPA Project 142,295
NIDS Telephone Support & Referral Service 125,000
Thankakali Aboriginal Corporation
Case Management for Vulnerable Youth 141,000 NIDS - Capacity Building

The Salvation Army (NSW) Property Trust (Metro South East) Barnardos Australia - South Coast
Kings Cross Intensive Support Program 142,295 Barnardos Project 36,407
The Ted Noffs Foundation Inc (Metro West) Community Connections Inc
Case Management/Brokerage Youth Support 141,000 Nimbin National Illicit Drug Strategy Project 80,000
Uniting Church in Aust Property Trust (NSW) Mackillop Rural Community Services
UnitingCare Burnside - Campbelltown Families Affected by Drug Misusage in Bourke,
Burnside Macarthur Family Centre (GITS) 142,295 Brewarrina & Walgett 45,000
Northern Illawarra Family Support Service
Youth Drug Court
North Illawarra Family Support Service SUPPS Project 36,407
Indigenous Social Justice Association Inc (Statewide) Pacific Island Women's Advisory & Support Service Inc (PIWASS)
Youth Drug Court - Case Management - (ISJA) 190,000 Capacity Building of the Pacific Island Community 50,000
Marist Youth Care Ltd (Statewide) Westlakes Macquarie Family Support Service Inc
Youth Drug Court - Accommodation 50,000 Drug Summit Initiative Family Support Project 80,000
Youth Drug Court - Case Management 190,000
NIDS - Dual Diagnosis
The Bridge Youth Service Inc
Youth Drug Court - Bridge Accommodation Service 15,000 Drug & Alcohol Multicultural EducationCentre Inc (DAMEC)
Support Project for Pacific Islander Communities
The Junction Works Inc (Statewide)
Family Drug and Alcohol Project (DAMEC) 50,000
Youth Drug Court - Case Management
The Junction Youth Works 190,000
Trustees of the Christian Brothers (Statewide)
Youth Drug Court - Bidwell Accommodation Service 25,000
 COMMUNITY SERVICES GRANTS PROGRAM (CSGP)
CHILD PROTECTION $ Coffs Harbour Child & Adolescent Sexual Assault Service Inc
Coffs Harbour Child & Adolescent Sexual Assault 114,305
Child Protection Project
Linden Place Inc
Dympna House Inc Child Sexual Assault Counselling Service - Wagga Wagga 73,071
Dympna House 113,591
Lismore Neighbourhood Centre Inc
150 Jubullum Kids Aboriginal Corporation Lismore Child & Adolescent Sexual Assault
Jubullum Kids Lifestyle Enhancement Project 35,850 Counselling Service 88,099
Northern Rivers Health Service Manning Valley Women's Group Inc
Box Ridge Child Protection Project 5,728 Taree Child Sexual Assault Unit 66,917
Samaritans Foundation (Hunter) Riverwood Community Centre Inc (Metro South West)
Creative Times Gateshead/Hamilton South 201,808 Child Sexual Assault Service - Riverwood 91,413
South West Child Adolescent & Family Services Association Inc Rosebank Child Sexual Abuse Service Inc
Green Valley Family & Children's Service 53,316 Rosebank Child Sexual Abuse Service 142,868
Swinson Cottage Family Centre Inc Rosemount Youth & Family Services Inc
Swinson Cottage Family Centre 152,202 Child Sexual Assault Counselling Service - Marrickville 104,771
Uniting Church in Aust Property Trust (NSW) (Metro South West) Rosie's Place Inc
Jannawi Family Centre Child Protection Program 267,866 Child and Family Sexual Assault Counselling Project 227,906
The Cottage Family Care Centre 274,403 Parents Support Project 15,268
Wyong Child Abuse Prevention Service (CAPS) The Wollongong West Street Centre
Wyong Child Abuse Prevention Service (CAPS) 100,000 The Wollongong West Street Centre 177,113
Child Sexual Assault Program West Street Centre 15,936
Upper Blue Mountains Child Protection Service Inc
Aboriginal Medical Service Co-operative Ltd
The Gunedoo Centre 268,892
Child Sexual Assault Project - Redfern 106,080
ANGLICARE - Canberra & Goulburn Youth & Family Services (Southern) Commonwealth Grant (Child Abuse Prevention Centre)
Child Protection Service - Goulburn 51,528 Child Abuse Prevention Service (Sydney) Inc
Armidale & District Women's Centre Inc Child Abuse Prevention Service - Ashfield 140,283
Armidale & District Child Sexual Assault
Peak, Co-ordination & Resource Project
Counselling Service 74,380
Association of Children's Welfare Agencies Inc (Metro South East) Protective Behaviours Consultancy Group of NSW Inc
Child Sexual Assault Project - Sydney 68,098 Protective Behaviours Consultancy Group of NSW 78,388

Bankstown Women's Health Centre Inc

Child Sexual Assault Project - Bankstown 63,867
F A M I LY & I N D I V I D U A L S U P P O R T $
Barnardos Australia - Auburn Family Support Project
Child & Adolescent Sexual Assault Project - Auburn 58,946
Armidale Family Support Service Inc
Campbelltown Family Support Service Inc
Armidale Family Support Service 123,701
Families of Sexually Abused Children 6,438
Aunties & Uncles Co-operative Family Project Ltd (Metro West)
Cassie's Place Inc
Family Project - Aunties & Uncles 164,821
Child & Adolescent Sexual Assault Project - Moruya 68,098
Australian Arabic Communities Council Inc
Centacare Catholic Community Services Archdiocese of Sydney
Arabic Family Support 16,102
(Metro South West)
Family Support Project - Bankstown 145,718
Centacare Child Sexual Assault Counselling Service 65,561
Vietnamese Child Protection Service 73,187 Australian Birthright Movement
Central Coast Area Health Service Lone Parent Family Support Service - Sydney 144,593
Child Sexual Assault Service - Gosford 121,531 Lone Parents Family Support Northern Beaches 23,862

Central West Womens Health Centre Inc Australian Turkish & Kurdish Community Services Co-operative Ltd
Child Sexual Assault Service - Bathurst 72,040 Family Support Service - Auburn 43,654
Ballina-Byron Family Centre Inc Centacare - Parramatta (Metro West)
Ballina Byron Family Support Service 138,535 Centacare Blacktown Family Support Service 116,710
Family Support Training - Lismore 634
Centacare - Parramatta (Metro West)
Bankstown Community Services Co-op Ltd Penrith Family Support Service 137,607
Bankstown Family Support 16,102
Centacare Catholic Community Services Archdiocese of Sydney
Family Support Service - Bankstown 205,081
(Metro South West)
Specialist Family Support Worker - Bankstown 61,482
Arabic Family Support Worker - Glebe 21,747
Barnardos Australia - Auburn Canterbury Family Support Service 219,213
Barnardos Family Support Program - Special Neighbours 191,106 Family Network Program 65,452
Domestic Violence Program - Auburn 65,063 Leichhardt Family Support Service 138,054
151
Barnardos Australia - Penrith Children's Family Centre Mt Pritchard Family Support Program 127,000
Penrith Special Neighbours Program 183,971 Safe Start, Safe Future 53,714
Specialist Family Support Service - Centacare 65,452
Bathurst Family Support Service Inc
Central Coast Access Centre Inc
Bathurst Family Support 146,803
Central Coast Access Centre 9,175
Blacktown Alcohol & Other Drugs Family Service Inc
Central West Family Support Group Inc
Blacktown Alcohol & Other Drugs Family Service 118,924
Central West Family Support Group 92,730
Blue Mountains Family Support Service Inc (Metro West)
Central West Family Support Group Inc
Blue Mountains Family Support Service 193,013
Murrin Bridge Family Service 79,775
Bondi Beach Cottage Inc
Cessnock Family Support Service Inc
Bondi Beach Family Support Service 151,243
Cessnock Family Support Service 160,382
Botany Family & Children's Centre Inc
Children of Prisoner's Support Group Co-op Ltd (Cumberland)
Botany Family Support Project 113,439
Children of Prisoner's Support Group 81,694
Broken Hill & District Family Support Service Inc
Church of England Children's Homes
Broken Hill & Districts Family Support Service 127,360
Summer Hill Family Support Service 30,121
Burwood Community Welfare Services Inc
City of Albury
Inner West Family Support Service 141,533
Albury Family Support Project 86,364
Cabramatta Community Centre Yellow Bus Child at Risk Service 73,872
Domestic Violence Project - Cabramatta 78,064
Colo Wilderness Mobile Resource Unit
Domestic Violence Project - Supplement 12,114
Colo Wilderness Family Support Service 36,221
Campbelltown Family Support Service Inc
Community Programs Inc (Northern)
Arabic Speaking Family Support Worker 39,224
Family & Youth Support Service 148,848
Campbelltown Family Support Service Inc
Cootamundra Community Centre Inc
Campbelltown Family Support Service 116,622
Cootamundra Community Workers 143,702
Campbelltown Family Support Service Inc
Cowra Information & Neighbourhood Centre
Campbelltown Family Support Service 35,292
Family Support Service - Cowra 121,892
Campbelltown Family Support Service Inc
Cystic Fibrosis New South Wales (Metro North)
Vulnerable Families Worker - Campbelltown 56,070
Family Support Program - North Ryde 159,399
Canterbury City Community Centre Inc
Dandaloo Gayngil Aboriginal Corporation
Early Intervention Family Support Service 5,093
Dandaloo Gayngil Family Support 55,741
Casino Family Support Service Inc
Eastlakes Family Support Service Inc
Casino Family Support Service 103,932
Eastlakes Family Support Service 284,340
Centacare
Emmanuel Care Centre Inc
Parent Line 388,407
Van-Ploy/Emmanuel Care Centre 3,999
Centacare - Catholic Family Services Diocese of Broken Bay
Eurobodalla Family Support Service Inc
Barton Road Vulnerable Families Support 28,885
Eurobodalla Family Support Service 155,254
Centacare Northern Beaches Family Support Service 48,919
Counselling & Welfare Support 101,412 Fairfield Parent Support Centre Inc
Family Focus Education Unit 51,929 Fairfield Parent Support Centre 222,695
Hornsby Counselling & Family Support Service 64,150 Fairfield Parent Support Centre 15,871
Lower North Shore Family Support Service 99,514
Family Support Centre Inc
Naremburn Family Support Service 59,778
Family Resource Project - Community Outreach Worker 32,737
Special Recession Supplement 37,079
 Family Services Activity Van 82,329 Kempsey Family Support Service Inc
Family Services Resource Project 82,854 Kempsey Family Support Service 122,731
Family Support Network Inc Kyogle Family Support Service Inc
Creative Early Childhood Project 5,709 Kyogle Family Support Service 56,118
Lismore Family Support Service 116,175
Learning Links
Parent Education for Special Learning Needs 12,902
Learning Links Family Support & Counselling Service 73,148
Family Support Service - Cooma Inc
Cooma Family Support Service 108,594 Lithgow Family Support Service Inc
Lithgow Family Support Service 82,588
Family Support Services Association of NSW Inc (Metro South West)
Parent Access Program 51,570 Maitland Family Support Scheme Inc
152 Maitland Family Support Scheme 202,276
Family Worker Training & Development Program
Family Worker Development Program 68,354 Mallee Family Care Inc
Wentworth Balranald Family Support 70,365
Far South Coast Family Support Service Wentworth Balranald Vulnerable Families 63,000
Far South Coast Family Support Service 136,472
Manly Warringah Women's Resource Centre Ltd
Financial Counselling Hunter Valley Project Inc Manly Warringah Family Support Service 71,054
Financial Counselling - Hunter Valley Project 54,180 Manly Warringah Recession Assistance Scheme 22,549
Glen Innes Family & Youth Support Service Inc Young Pregnant Women's Support Worker 53,877
Glen Innes Family & Youth Support Service 59,216 Manning Support Services Inc
Gosford City Family Support Service Inc Family Support Services
Gosford City Family Support Service 258,103 Manning Great Lakes - Gloucester 199,172
Gosford Family Support - Wyoming Outreach Project 11,410 Men's Resource Centre Inc
Goulburn Family Support Service Inc The Anti-Violence Project 72,471
Goulburn Family Support Service 157,303 Menindee Family Support Group Aboriginal Corp
Grace Cottage Inc Menindee Aboriginal Family Support Project 34,341
Family Support Service - Dubbo 75,512 Migrant Resource Centre of Newcastle & Hunter Ltd
Granville Multicultural Community Centre Inc Family Welfare - Hamilton 46,992
Granville Family Support Scheme 131,409 Ministry to Solo Parents & Their Families - Parramatta Diocese
Griffith Regional Family Services Inc Solo Parents Centre 127,043
MIA Family Support Service 17,384 Mission Australia - Sydney City Mission (Metro South West)
Gunnedah Family & Children's Service Inc Glenquarie Family Support Service 26,480
Gunnedah Family Support Centre 69,597 Mission Australia - Sydney City Mission (Metro South West)
Hawkesbury Care Inc Miller Family Support Service 82,568
Hawkesbury Care Family Unit 51,548 Moree Family Support Inc
Hawkesbury City Council Moree Family & Adolescent Support Program 90,888
Forgotten Valley Family Support Service 80,836 Mt Druitt/Blacktown Learning Difficulties Support Group Inc
HORIZONS Central Coast Family Services Inc Co-ordinator Learning Difficulties Support Service 27,333
Banksia Family Centre 61,935 Mt Druitt/Blacktown Learning Difficulties Support Group Inc
Family Support Service - Wyong 343,627 Mobile Learning Difficulties Support Service 52,381
Hunter Aboriginal Children's Services Mudgee Anglicare Inc
Aboriginal Family Support - Mayfield 62,234 Mudgee Anglicare Family Support Service 75,917
Illawarra Family Support Service Inc Mudgin-Gal Women's Corporation (Metro South East)
Illawarra Family Support Service 220,845 Mudgin-Gal Aboriginal Corporation Project 76,215
Inner West Aboriginal Community Company Ltd Muloobinba Aboriginal Corporation
Family Support Worker Marrickville/Glebe VF 14,240 Muloobinba Family Support Services 99,649
Institute for Family Advocacy & Leadership Murawina Mt Druitt Co-operative Ltd
Development Association Inc Child Protection Worker Murawina 53,102
Institute for Family Advocacy & Leadership Development 194,809
Nambucca Valley Children's Group Inc
Inverell Family & Youth Support Service Inc
Nambucca Bellingen Family Support Service 132,018
Inverell Family & Youth Support Service 122,944
Newcastle Family Support Services Inc
Karitane
Family Support Project - Newcastle 347,150
Home Visitors Program 96,592
Ngadrii Ngalli Way (My Mothers Way) Inc St George Backstop Family Support Service Inc
Ngadrii Ngalli Family Support Project 40,328 Family Support Project - Carlton 237,404
Northern Beaches Neighbourhood Service Inc St Michaels Family Centre Ltd
Manly Warringah/Pittwater Unemployment Co-ordinator - St Michaels 62,334
Support & Service 24,445
St Vincent de Paul Society - Community & Family
Northern Illawarra Family Support Service The Centre Family Support Program 86,229
Northern Illawarra Family Support Service 150,709
Sutherland Shire Family Support Service Inc
Northern Rivers Social Development Council Inc Sutherland Shire Family Support Service 245,122
Family Support Training - Lismore 1,899
Swinson Cottage Family Centre Inc
153
Northwest Lone Parents Family Support Service Junaya 228,577
North West Sydney Lone Parent Family Support
Sydney Anglican Home Mission Society Council
Service Rental Cumberland/Prospect 14,003
(trading as) Anglicare (Metro South West)
Nowra Family Support Service Inc
Family Support Worker Marrickville/Glebe 42,132
Nowra Family Support Service 259,263
Liverpool Family Support Service 62,233
Orange Family Support Service Inc Liverpool Family Support Work 110,983
Orange Family Support Service 115,634 Newtown/Marrickville Family Support 226,821
Parkes & District Neighbourhood & Community Information Centre Inc Sydney Anglican Home Mission Society Council
Family Support Service - Parkes 123,710 (trading as) Anglicare (Metro West)
St Marys Family Support Work Project 136,284
Parramatta Holroyd Family Support Inc
Blacktown Short Term Family Support Program 6,523 Tamworth Family Support Service
Family Support Worker - Parramatta/Holroyd 47,060 Tamworth Family Support Service 168,362
Parramatta Holroyd Family Support Service 154,569 Telopea Family Resources Inc
Support Program for Adolescent Parents 63,124 Family Support Recession Support Project - Telopea 23,538
Port Stephens Family Support Service Inc Family Worker Adolescent Parents 29,628
Port Stephens Family Support Service 159,820 Telopea Family Support Program 180,549

Queanbeyan City Council Temora Community Centre Inc

Family Support Service - Queanbeyan 110,489 Temora Family Support 22,717

Randwick Information & Community Centre Tenterfield Social Development Committee

Family Support Program - Maroubra Junction 111,760 Tenterfield Family Support Service 78,517

Regional Social Development Group Inc The Association of Bhanin El-Minieh

Deniliquin Family Support Service 111,304 Arabic Family Support Service 55,122

Relationships Australia (NSW) (Metro North) The Benevolent Society (Metro South East)
Groupwork Training & Supervision Project 146,485 Benevolent Society's Home Start Program 83,865

Relationships Australia (NSW) (Metro West) Post Adoption Resource Centre 341,672
Growing Together Parents & Kids 55,407 The Deli Women & Children's Centre Inc
Richmond Community Services Inc The Deli Family Support Service 199,853
Hawkesbury Family Support Service 33,997 The Factory Community Centre Inc
Riverwood Community Centre Inc (Metro South West) The Factory Family Support Service 45,501
Riverwood Family Support Service 114,026 The Family Centre Community Projects Inc
Ryde Family Support Service Inc (Metro North) Tweed Valley Family & Youth Support Service 295,475
Ku-ring-gai Family Support Program 63,987 The Infants Home Ashfield
Ryde Family Support Service 307,335 Sydney Hope Cottage Family Support Project 84,951
Save The Children Fund Australia The Shop Women & Children's Centre Inc
Play Bus Assistant 27,910 The Shop Women & Children's Centre 165,443
Singleton Family Support Scheme Inc Trustees of Sisters of the Good Samaritan
Singleton Family Support Service 163,742 Dadirri Gwandalan Family Support Service 29,651
South Coast Medical Service Aboriginal Corporation Tweed Shire Women's Service Inc
Aboriginal Family Support Service - Nowra 53,084 Tweed Shire Family & Individual Support 64,775
South West Child Adolescent & Family Services Association Inc Uniting Church in Aust Property Trust (NSW) (Metro South West)
Green Valley Family Support Service 91,829 Uniting Care Campbelltown Focus on New Families 83,865
Specialist Family Support Worker - Liverpool 61,381
 Uniting Church in Aust Property Trust (NSW) (Metro West) The Salvation Army (NSW) Property Trust (Statewide)
Pathfinder 12,996 The Salvation Army Special Search Service 109,265
Uniting Church in Aust Property Trust (NSW) - (Unifam) General Counselling Projects
Unifam Adolescent Parent Mediation Service (Options) 182,288
Canterbury Earlwood Caring Association Ltd
Uniting Church in Aust Property Trust (NSW)
Canterbury Community Counselling Service 57,533
UnitingCare Burnside - Campbelltown
Claymore Family Centre 120,000 CareLine (Armidale) Inc
Macarthur Intensive Family Based Service 311,634 CareLine (Armidale) Inc 21,960
Northern Macarthur Family Support Service 96,576
Christian Community Aid Service Inc
154 Uniting Church in Aust Property Trust (NSW) Social Welfare Support Worker 38,793
UnitingCare Burnside - Mid North Coast
Coffs Harbour Family Support Service 138,391 Cobar Domestic Violence Committee Inc
Hastings Family Support Service 175,397 Cobar Domestic Violence Worker 59,327

Uniting Church in Aust Property Trust (NSW) ERAC Inc

Wesley Dalmar Child & Family Care Family Service Lifeline Mountains to Murray 7,552
Group Work Co-ordinator 37,393 Gay & Lesbian Counselling Service of NSW (Metro South East)
Meriton Village Multi-Purpose Community Project 63,994 Gay & Lesbian Counselling Service 66,644
NESB Family Support Worker 52,363
Quakers Hill Family Services 25,308 Lifeline - Central West Inc
The Hills Family Centre Family Support 114,834 Lifeline - Central West 4,437
University of Newcastle - Special Education Pre-School Redfern Legal Centre
Early Education Outreach Program 24,772 Financial Counselling Credit & Debit Service 88,438
University of Newcastle - The Family Action Centre Sydney Anglican Home Mission Society Council
Caravan Project 259,109 (trading as) Anglicare (Southern)
Shoalhaven Outer Areas Counsellor 27,446
University of Newcastle - The Family Action Centre
Homestart 73,744 Uniting Church in Aust Property Trust (NSW)
Wesley Mission (Metro South East) Lifeline - Sydney 30,173
Upper Hunter Community Services Inc
Welfare Rights Centre Ltd
Upper Hunter Family Support Service 125,884
Welfare Rights Service - Surry Hills 313,304
Wagga Wagga Family Support Service Inc
Women's Activities & Self Help House - The WASH House
Wagga Wagga Family Support Service 149,618
Group Worker/Crisis Counsellor 61,192
Walla Mulla Family & Community Support Ltd
Special Family Support Project 51,930 Vulnerable Families

Wallsend Family Support Service Inc Aunties & Uncles Co-operative Family Project Ltd (Metro North)
Wallsend Family Support Service 27,684 Wyong Aunties & Uncles Project 55,000
Warragamba-Silverdale Neighbourhood Centre Inc Area Assistance Scheme - Family & Individual Support
Family Support Service - Warragamba 53,189
Uniting Church in Aust Property Trust (NSW)
Waverley Council
UnitingCare Burnside (Metro North)
Waverley Family Support Project 28,592
North Lakes Family Centre 55,953
Wee Waa & District Association Inc
Namoi Family Support Service 83,854 Families First Initiative

Westlakes Macquarie Family Support Service Inc Airds Bradbury Community Centre Inc
Westlakes Macquarie Family Support Service 264,177 Promoting Effective Parenting Through Play Sessions 35,630
Wingecarribee Family Support Service ANGLICARE - Canberra & Goulburn Youth & Family Services (Southern)
Wingecarribee Family Support Service 156,879 Baileys Place Young Parents Art and Play 7,000
Supported Playgroup (Bradfordville) - Goulburn 15,000
Wollondilly/Camden Family Support Service Inc
Wollondilly/Camden Family Support Service 109,728 Armidale Family Support Service Inc
Armidale Supported Playgroup - Families First 17,079
Young Neighbourhood Centre Inc (Western)
Guyra Early Intervention Family Worker Service 10,164
Young Family Support 30,287
Walcha Aboriginal Early Intervention Family Worker Service 10,164
Peak, Co-ordination & Resource Projects Auburn Migrant Resource Centre
Early Intervention Family Support Project 30,000
Family Support Services Association of NSW Inc (Statewide)
Core Operations - Family Support Services Assoc 168,240
Ballina-Byron Family Centre Inc Centacare Catholic Community Services
Backroom Activities Project 14,343 Archdiocese of Sydney (Metro South West) Centacare Mt Pritchard
Ballina/Byron Families First Planning Day 3,500 Fairfield Family Worker 56,840
Early Years 100,072 Centacare Wilcannia - Forbes
Ocean Shores Parenting Centre 56,840 Centacare Family Worker Bourke 57,759
Otitis Media Project 16,231 Centacare Forbes West Wyalong Family Worker Service 53,750
Bankstown Community Services Co-op Ltd Central West Aboriginal Family Worker Service 53,750
Bankstown Family Support Service Family Worker 224,048 Central Coast Area Health Service
Barnardos Australia (Western) Aboriginal Project Officer 57,000
Barnardos Gilgandra Family Worker Service 37,319 Central Coast Community Council Inc 155
Barnardos Wellington Family Worker Service 38,072 Central Coast Learning & Development 30,000
Barnardos Australia - Penrith Children's Family Centre 1,200 Central Sydney Division of General Practice Ltd
Baulkham Hills/Holroyd/Parramatta Migrant Resources General Practitioner's Project 14,000
Families and Communities Link 19,909 Cessnock City Council
Bega Valley Shire Council Domestic Violence Action Research 49,682
Bandara Children's Services Christian Outreach Centre
Early Intervention Family Worker - Bega Valley 43,000 South Grafton Community House 25,068
Bellingen Shire Family & Children's Services Inc Claymore Neighbourhood & Youth Centres Inc
Mobile Resource Playgroup 42,228 Claymore Supported Playgroup Equipment 5,000
Biripi Aboriginal Corporation Medical Centre (Northern) Coastwide Child & Family Services Inc
Aboriginal Family Worker 56,840 Supported Playgroups - Gosford 92,940
Birrigan Gargle Local Aboriginal Land Council Coffs Harbour Aboriginal Family Community Care Centre Inc
Supported Playgroup 6,500 Coffs Harbour Aboriginal Family Worker 66,644
Blacktown Migrant Resource Centre Community Programs Inc
Early Intervention Family Support 30,000 Inverell Supported Playgroup 17,079
Blue Mountains Family Support Service Inc (Metro West) Community Programs Inc (Northern)
Early Intervention Family Support - Upper Mountains 47,519 Clarence Families First Planning Day 3,500
Blue Mountains Family Support Service Inc (Metro West) Community Programs Inc (Northern)
Koori Kids Family Fun Days & Koori Mum And Kids Day 19,920 Clarence Valley Mobile Supported Playgroup 24,227
Bombala Pre-School Kindergarten Clarence Valley Volunteer Home Visiting Scheme 81,422
Pre-School Community Action Project - Bombala 36,000 Community Worker - Lower Clarence 41,204
Lower Clarence Supported Playgroup - Aboriginal 29,432
Broken Hill & District Family Support Service Inc Parenting Educator - Aboriginal 12,610
Broken Hill & Menindee Family Worker Service 73,574 South Grafton Supported Playgroup 18,172
South Broken Hill Supported Playgroup 34,021
Crookwell Shire Council
Bunjum Aboriginal Co-operative Ltd Crookwell Shire Parenting Room 5,500
Ballina Family Worker (Aboriginal) 43,956
Delegate & District Pre-School
Burwood Council Pre-School Community Action Project 36,000
Ashfield Burwood Canada Bay & Strathfield Family &
Children's Services Interagency 25,000 Department of Education & Training (Metro South West)
Schools as Community Centres - Glebe 83,205
Byron Shire Early Childhood Intervention Service Schools as Community Centres - Rosemeadow 83,205
Therapy on the Floor 8,500 Schools as Community Centres - West Marrickville 83,205
Camden Area Community Resource Centre Inc Schools as Community Centres - Ashcroft 83,913
Camden Toy Library 35,000 Schools as Community Centres - Bonnyrigg 61,924
Schools as Community Centres - Cabramatta 61,924
Campbelltown Family Support Service Inc Schools as Community Centres - Canley Vale 61,924
Macarthur Family Worker 230,514 Schools as Community Centres - Fairfield 61,924
Canterbury City Council Schools as Community Centres - Lakemba 83,913
Canterbury Family & Children's Services Interagency 32,000 Schools as Community Centres - Punchbowl 83,913
Evaluation of Social Capital in Children’s Services 20,000 Department of Education & Training - (Metro North)
Cassia Community Centre/Holroyd Community Development Assoc Inc Schools as Community Centres - Wyong 83,913
Bridging the Gap 19,003 Department of Education & Training - Anna Bay Public School
Port Stephens Parenting Program 17,000
 Department of Education & Training - Batemans Bay Public School Department of Education & Training - Narromine Public School
Universal Transition to School South East NSW Region, Families First Aboriginal Gatherings in Orana Far West 6,000
Area Wide Framework Project 15,000 Families First DET PALS 2,070
Department of Education & Training - Boggabilla Central School Department of Education & Training
Boggabilla Supported Family Playgroup 20,000 North Lake & Blue Haven Public Schools
North Lakes & Blue Haven Public Schools - Cluster Model 12,000
Department of Education & Training - Boorowa Central School
North Lakes & Blue Haven - Cluster Model 16,446
Universal Transition To School Area Wide Roll-Out 65,334
North Lakes & Blue Haven - Cluster Model - Establishment 12,000
Department of Education & Training - Briar Road Public School Department of Education & Training - Pilliga Public School
Airds Aboriginal Supported Playgroup Equipment 5,000 Pilliga/Gwabegar Supported Playgroup 20,360
156 Department of Education & Training - Central West Department of Education & Training - Queanbeyan
Central West - Parents As Teachers Queanbeyan Supported Playgroup - Aboriginal 15,000
Lake Cargelligo - Portland 110,000
Central West Schools As Community Centres 134,000 Department of Education & Training - Rivendell School
Parenting Project 68,000
Department of Education & Training - Cessnock Public School
Cessnock Parenting Program 17,000 Department of Education & Training - Tingha Public School
Tingha Aboriginal Supported Playgroup 15,165
Department of Education & Training - Chertsey Primary School
Kids Day Out - Parenting Forum 5,000 Department of Education & Training - Umina School
Umina SACC - Establishment 12,000
Department of Education & Training - Claymore Public School Umina Schools as Community Centre 13,053
Claymore Book Project 25,000
Department of Education & Training - Western (Orana Far West)
Department of Education & Training - Croydon Public School Goodooga Parents As Teachers Program 33,414
Disability Assessment Plan 10,000 Ivanhoe Parents As Teachers 33,414
Transition to School Project 10,000
Department of Education & Training - Western Riverina/Murray
Department of Education & Training - Cumberland Families First Data & Services Mapping Project 20,000
School As Community Centres - Nth Auburn Public School 53,500
School As Community Centres - The Meadows Public School 53,500 Department of Education & Training - Wilcannia Central School
Wilcannia Planning & Consultation 22,735
Department of Education & Training - Curran Public School
Curran Supported Playgroup 25,000 Department of Education & Training - Wyong Public School
Parenting Forum - Wyong 15,000
Department of Education & Training - Dubbo West Public School
Dubbo West & Dubbo East Planning & Consultation 45,470 Department of Housing - Inner West Region
Joint Orientation Project 50,000
Department of Education & Training - Glebe Public School
Glebe Family & Children's Service Interagency 15,000 Department of Housing - Inner West Region
Monitoring & Evaluation Project 80,000
Department of Education & Training - Glenroi Heights Public School
Central West - Families First Project Officer 73,553 Department of Housing - South West Sydney Region
Bankstown Network Development
Department of Education & Training - Granville District Office Families First Interagency Project 70,000
Families First Project Officer 50,000
Department of Housing - South West Sydney Region
Department of Education & Training - Hunter (Hunter) Macarthur Communities 4 Kids Project 70,000
Roots of Empathy 168,368
Schools as Community Centres - Anna Bay 83,825 Durri Aboriginal Corporation Medical Service
Schools as Community Centres - Cessnock 83,205 Kempsey Aboriginal Family Worker 52,293
Schools as Community Centres - Fennell Bay 42,000 Upper Macleay Aboriginal Family Worker 18,270
Schools as Community Centres - Windale 89,405 Eurobodalla Family Support Service Inc
Schools As Community Centres - Woodberry 97,803 Eurobodalla Partnership for Supported Playgroups 40,000
Department of Education & Training - Irrawang Public School Eurobodalla Toying with their Talking 3,200
Schools As Community Centres - Irrawang 43,373 Fairfield City Council
Department of Education & Training - Lidcombe Public School Supported Playgroup - Fairfield/ Liverpool 252,750
Early Literacy Program 20,000 Fairfield Parent Support Centre Inc
Department of Education & Training - Moree East Public School Fairfield Parent Support Family Worker 56,840
South Moree Schools as Community Centre 83,913 Family Support Network Inc
Department of Education & Training - Murwillumbah Ballina Byron Volunteer Home Visiting Scheme 121,561
Tweed Toy Library 8,512 Community Worker - South Lismore 26,371
Lismore FFIG Planning Day 3,500
Department of Education & Training - Narooma Public School Lismore Volunteer Home Visiting Scheme 138,764
School as Community Centre - Narooma 29,058 Nimbin Parenting Centre 47,030
Family Support Service - Cooma Inc Hunter Children's Services Forum Inc
Putting Parenting Education on the Map 15,000 Hunter Childrens Service's Forum - Communication Strategy 45,000
Far South Coast Family Support Service Hunter Home-Start Inc (Hunter)
Community Parenting Project - Bega Valley 30,000 Cessnock Volunteer Home Visiting Services 95,877
Glen Innes Municipal Council Muswellbrook Volunteer Home Visiting Service 98,942
Glen Innes Aboriginal Supported Playgroup 15,165 Raymond Terrace Volunteer Home Visiting Services 95,877
Volunteer Home Visiting Service - Maitland & Singleton 96,889
Good Beginnings Australia Ltd Volunteer Home Visiting Services Rural & Remote 88,431
Good Beginnings/Lifeline & Parenting Program West Lake Macquarie Volunteer Home Visiting Service 115,877
Broken Hill & Menindee 79,358
Immigrant Women's Speakout Association of NSW Inc
Goonellabah Public School 157
Community Development in New Release Areas
Goonellabah School & Community 57,537
Auburn - Local Government Area 35,000
Gosford City Family Support Service Inc
Inner West Aboriginal Community Company Ltd
Gosford City Family Support 68,000
Engaging Aboriginal & Torres Strait Islander Families 70,000
Grace Cottage Inc
Jumbunna Community Pre-School & Early Intervention Centre Inc
Dubbo & Narromine Aboriginal Family Worker - Families First 49,444
Casino Supported Playgroup 21,264
Granville Multicultural Community Centre Inc
Karitane
Community HUBS - Granville 53,450
Bankstown Linking Families 160,922
Great Lakes Community Resources Inc Evaluation of Volunteer Programs 30,000
Homebase Supported Playgroup 30,284 Fairfield Linking Families 160,922
Great Lakes Council Liverpool Linking Families 160,922
Great Lakes Family Centre 35,000 Kempsey Family Support Service Inc
Great Lakes Gloucester Child/Family Services Inc Kempsey Family Worker - Fathers 38,257
Gloucester Mobile Supported Playgroup 35,385 Kempsey South West Supported Playgroup 52,292

Greater Murray Area Health Services Koorana Child & Family Centre Inc
Access to Playgroup for Young Aboriginal Parents in Griffith 2,373 Supported Playgroup - Bankstown/ Canterbury 252,750

Gunnedah Family & Children's Service Inc KU Children's Services (Metro South West)
Gunnedah Supported Playgroup 15,165 Inner West Supported Playgroups 156,091
Hawkesbury Area Women & Kids Services Collective Inc Kyogle Family Support Service Inc
Waiana Go/Roong (Mother & Child) 33,966 Community Worker (Parenting) 35,318
Hawkesbury City Council Lady Gowrie Child Centre (Metro North)
Family Co-op Diversity Reach Out Project 35,192 Children's Services Scoping Project 32,700
Hawkesbury (Early Intervention) Family Worker 90,581
LINCS Volunteer Scheme Inc
Hawkesbury District Health Service Inc LINCS Co-ordination of Early Intervention Services 50,000
Riverside Caravan Park Project 38,000
Lithgow Information & Neighbourhood Centre Inc
Holroyd Parramatta Migrant Services Inc Central West Supported Playgroup Service 85,000
Interactive Sole Parent Project 20,000
Liverpool Migrant Resource Centre Inc
Holroyd/Parramatta Mobile Minders Inc NESB Family Support Project 50,000
Holroyd/Parramatta Mobile Minders 6,461
Macarthur Community Forum Inc
Home-Start National Inc (Northern)
Macarthur Families First Service Network 20,000
Forster/Tuncurry Home-Start 93,198
Macleay Home Start Volunteer Home Visiting Scheme 68,604 Macarthur Migrant Resource Centre
Supported Playgroup Play Equipment 5,000
Home-Start National Inc (Southern)
Volunteer Home Visiting - Southern Tablelands 33,774 Mackillop Rural Community Services
Volunteer Home Visiting - Wingecarribee 50,660 Mackillop Family Worker Service - Brewarrina 57,967
Mackillop Family Worker Service Walgett & Coonamble 114,973
Home-Start National Inc (Western)
Central West Volunteer Home Visiting Service 105,000 Macquarie Area Health Service (NSW Health)
Home-Start (Mudgee, Coolah, Rylstone & Wellington) 81,588 Enhanced Therapy Services (0-5 Yrs)
Homestart Western Area Inc Families First - Orana Far West 85,210
Home-Start Western (Bogan, Cobar & Warren) 81,504 Families First Triple P Training-Dubbo & Coonamble 28,000
Manning Support Services Inc
Hunter Area Health Service
Outreach Worker 57,994
Young Parent Support Worker
Parenting Educator Service - Challenging Behaviours 35,385
Maitland & Port Stephens 67,737
 Taree Family Centre 20,000 Northern Rivers Health Service
Taree Family Worker - Fathers 23,886 Aboriginal Family Worker - Clarence 62,729
Family Support Worker - Goori 63,792
Marrickville Council
Marrickville Family & Children's Services Interagency 15,000 Nowra Family Support Service Inc
Shoalhaven Drugs And Alcohol In Pregnancy
Mid North Coast Health Service
& Parenting Program 62,567
Young Parent Worker Project - Kempsey 60,660
NSW Department of Housing
Mid Richmond Neighbourhood Centre Inc Families First Project Team 90,352
Box Ridge Supported Playgroup - Families First 15,000
Evans Head Supported Playgroup 18,172 Parkes & District Neighbourhood & Community Information Centre Inc
158 Tottenham, Trundle and Tullamore Family Worker Service 15,000
Migrant Resource Centre of Newcastle & Hunter Ltd
CALD Family Worker 75,825 Parramatta Holroyd Family Support Inc
Service Development Project - CALD 15,372 Parenting Groups and Supportive Playgroups 20,000

Miimali Aboriginal Community Association Inc Playgroup Association of NSW Inc

Aboriginal Families First Liaison Officer Project 35,000 Murwillumbah Supported Playgroup 35,318

Mindaribba Local Aboriginal Land Council Possum Children's Support Service Inc
Positive Education Transition Scheme 49,956
Aboriginal Family Worker Service - Mid Hunter 16,800
Possum Children's Support Service Inc
Moree Family Support Inc
The Parents And Educators Resource Library Service 49,908
Moree Plains Shire/Yallaroi Local Government Area
Volunteer Home Visiting Service 57,720 Queanbeyan City Council
Cuddly Crawlers 10,000
Mosman Municipal Council
Lower North Shore Project Officer 147,000 Richmond Community Services Inc
Fathers In Focus 48,572
Mountains Outreach Community Service Inc
Parenting Young 100,000 Ryde City Council
Ryde/Hunters Hill Project Officer 165,000
Mudgee Anglicare Inc
Kandos Rylstone Family Worker - Families First 49,444 San Miguel Family Life Centre
Service Development Strategy for Families
Muswellbrook Shire Council at Risk of Homelessness 50,000
Rural Families Project 195,000
Sydney Day Nursery Children's Services (Metro West)
Nambucca Valley Children's Group Inc Focus Support Service Accessing Children's Services Project 20,000
Nambucca Bellingen Family Worker - Fathers 35,657
Nambucca Valley Specialist Family Worker South Penrith Youth & Neighbourhood Services Inc
& Specialist Playgroup 63,556 Koori Kids Play Program 46,000
Nambucca Valley Supported Playgroup 39,341 South West Sydney Area Health Service
Nambucca Valley Community Services Council Aboriginal and Macarthur Antenatal
Nambucca Bellingen Volunteer Home Visiting Service 82,051 Home Visiting Evaluation 65,000
Aboriginal Antenatal Home Visiting Program 115,000
Narrabri & District Community Aid Service Inc Bankstown Young Parents Home Visiting 12,000
Narrabri Outreach Early Intervention Family Worker 18,305 Data Management Project (IBIS) 35,000
Linking Education and Parenting Project 12,000
Newcastle Family Support Services Inc
Support for Refugee Families Project 38,000
Collaborative Working Strategy 17,800
SWS Home Visiting Development Project 70,000
Family Worker - Newcastle Local Government Area 71,579
South Western Sydney Area Health Service (NSW Health)
Newtrain Inc Aboriginal Families First Project SWS 15,000
Glen Innes Outreach Community Development Worker 10,395 South Western Sydney Area Health Service (NSW Health)
Glen Innes, Inverell, Tenterfield & Guyra General Practitioners Education Strategy 50,000
Volunteer Home Visiting Service 98,573 Volunteer Home Visiting Evaluation Review Project 10,000
Narrabri Shire Volunteer Home Visiting Service 48,023
Southern Area Health Service
Tamworth, Gunnedah, Manilla & Quirindi
Family Ties Volunteer Home Visiting Service 32,946
Volunteer Home Visiting Service 106,155
St Vincent de Paul Society - Wollongong
Nimmitabel Pre-School Inc Vulnerable Families Learning & Evaluation 50,000
Pre-School Community Action Project - Nimmitabel 36,000
Sydney Anglican Home Mission Society Council
Noah's Ark Centre of Shoalhaven Inc (trading as) Anglicare (Metro South West)
Shoalhaven Managing Children - Follow Up Project 58,680 Anglicare Liverpool Family Worker Service 224,048
Anglicare Migrant Service Fairfield Family Worker 56,840
Glebe Family Worker 48,032
Sydney Anglican Home Mission Society Council Uniting Church in Aust Property Trust (NSW)
(trading as) Anglicare (Metro West) UnitingCare Burnside - Central Coast
Early Intervention Family Worker Service 81,000 Coastwide Home Visiting Service 100,000
Tamworth Family Support Service Parenting Poster Project 5,000
Southern Outreach Early Intervention Family Worker 13,766 Supported Playgroups - Wyong 92,940
Tamworth Supported Playgroup 22,748 Uniting Church in Aust Property Trust (NSW)
UnitingCare Burnside - Dubbo
Tenterfield Social Development Committee
East Dubbo Supported Playgroup 34,021
Tenterfield Aboriginal Early Intervention
Family Worker Service 10,776 Uniting Church in Aust Property Trust (NSW)
UnitingCare Burnside - Metro South West
The Benevolent Society Burnside - Cabramatta/Fairfield Family Worker 56,840 159
Networks of Practice Central Coast 103,000 Villawood/Chester Hill Communities For Kids 25,838
The Benevolent Society (Metro South West) Uniting Church in Aust Property Trust (NSW)
Inner West Volunteer Home Visiting 145,260 UnitingCare Burnside - Mid North Coast
Macarthur Homestart 527,602 Coffs Harbour Family Support Worker 67,878
Safer Kids In Macarthur Conference 4,000 Coffs Harbour Family Worker Fathers 15,750
Coffs Harbour Supported Playgroup 51,081
The Canterbury Division of General Practice Ltd
Hastings Community Group Work 12,114
Part of Central Sydney Area Health Service
Hastings Family Learning Together Project 65,172
General Practitioner's Project 14,000
Hastings Fathers Support Project 26,241
The Council of the Shire of Hornsby Hastings Specialist Family Worker 88,477
Hornsby/Ku-ring-gai Project Officer 128,000
Uniting Church in Aust Property Trust (NSW)
The Deaf Society of NSW (Metro West) Wesley Dalmar Child & Family Care Family Service
Deaf Specific Children's Respite Network 19,900 Community HUBS 53,450
The Family Centre Community Projects Inc Uniting Church in Aust Property Trust (NSW)
Early Family Worker 68,013 Wesley Mission & Wesley Dalmar
Family Worker Service West Lake Macquarie 68,748
The Family Centre Community Projects Inc
Rural Family Worker (Dungog LGA) 59,621
Tweed Coast Supported Playgroup 61,840
Tweed Valley Volunteer Home Visiting Scheme 121,561 University of Newcastle - The Family Action Centre
Integrated Service Centre 25,000
The Hills Community Aid & Information Service Inc Volunteer Home Visiting Service -
Community Development in New Release Areas - Rouse Hill 70,000 Newcastle & Lake Macquarie 85,935
Linking Families 20,000
Upper Blue Mountains Child Protection Service Inc
The Neighbourhood House - Bayldon Boambee Bonville The Gunedoo Centre - Service Reorientation 29,805
Sawtell Toormina Inc
Home-Start Coffs Harbour 70,907 Upper Hunter Community Services Inc
Aboriginal Family Worker - Upper Hunter 67,939
The Northcott Society (Metro South West -South West Sydney)
Collaborative Working Strategy - Upper Hunter 31,000
Family Links - Peer Support Co-ordinator 68,013
Hunter Park Family Centre 75,750
Resource Links - Special Needs Family Resource Project 68,013
Walhallow Aboriginal Corporation Inc
The Toy Box Centre Inc
Quirindi Aboriginal Supported Playgroup 15,165
Families In Focus - Parent Information Strategy 10,000
Warlga Ngurra
TRI Community Exchange
Aboriginal Family Worker Service - Port Stephens 33,969
Penrith Families Access Project 49,590
Warringah Council
Trustees Roman Catholic Church Diocese of Lismore
Northern Beaches Project Officer 165,000
Hastings Homestart 91,597
Wentworth Area Health Service
Uniting Church in Aust Property Trust (NSW) (Metro South West)
Kinship Care - Supporting Grandparents 20,000
Inner West Family Worker (Bilingual) Service 21,000
Western Sydney Community Forum Inc
Uniting Church in Aust Property Trust (NSW) (Metro West)
Families First Cumberland/Prospect Budget Holder 197,950
Early Intervention Family Support - Lower Mountains 46,319
Wyoming Community Centre Inc
Uniting Church in Aust Property Trust (NSW) (Metro West)
Culturally and Linguistically Diverse Project Officer 27,000
Growing Group Work in Family Support 41,611
Wyong Shire Council
Uniting Church in Aust Property Trust (NSW)
Birth to Kindergarten 124,000
UnitingCare Burnside - Campbelltown
Claymore Family Centre 60,000 Yamba Pre-School
Shared Action For Children - Claymore 70,000 Therapy in the Park 8,500
 Yass Youth Association Inc Central Coast Voluntary Treasurers Support Service Inc
Koori Art & Playgroup - Yass 5,000 Central Coast Voluntary Treasurers Support Service 55,670
Yerin Aboriginal Health Services Central Coast Volunteer Referral Agency Inc
Aboriginal and Torres Strait Islander Central Coast Volunteer Referral Agency 40,532
Early Intervention Worker 68,000 Central Coast Volunteer Referral Agency 10,818
Young Neighbourhood Centre Inc (Southern) Cessnock City Council
Parent Education & Support Network 34,959 Cessnock Community Worker Project 27,748
Young Pre-School Kindergarten Inc (Southern) Community Activities Lake Macquarie Inc
Mobile Early Childhood Service Southern Slopes 20,000 Mobile Resource Unit 192,805
160
Community Programs Inc (Northern)
Core Administration - Grafton 18,534
COMMUNITY DEVELOPMENT $
General Cynthia Street Neighbourhood Centre Inc
Cynthia Street Neighbourhood Centre 49,956
Albury Wodonga Volunteer Resource Bureau Inc
Dean Park Community Development Committee Inc
Albury Wodonga Volunteer Resource Bureau 11,923
Dean Park Community Development Worker 67,225
Auburn Asian Welfare Centre Inc
Doonside Community Activities Group Inc
Asian Welfare Service 87,971
Cottage Co-ordinator 60,454
Auburn Community Development Network
Fairfield Community Resource Centre
Administration Support Service 36,858
Aboriginal Community Co-ordinator Bonnyrigg 83,068
Co-ordinator/Community Development Officer 66,401
Aboriginal Community Development Worker - Bonnyrigg 60,049
Aunties & Uncles (Illawarra) Inc Aboriginal Youth Development Worker 78,343
Aunties & Uncles - Illawarra 33,122
Glenmore Park Community Projects Inc
Awabakal Newcastle Aboriginal Co-operative Ltd Glenmore Park Community Worker 36,983
Awabakal Project Co-ordinator 48,105
Granville Multicultural Community Centre Inc
Bankstown Community Resource Group Inc Harris Park Community Centre 65,478
Community Development Officer Project - Bankstown 77,857
Great Lakes Council
Bankstown Community Services Co-op Ltd Great Lakes Community Development Officer 27,748
Family & Community Transition 68,775
Greater Taree City Council
Blacktown City Community Services Network Inc Taree Council Aboriginal Community Worker 23,781
New Estates Worker - BCCSN 62,737
Hawkesbury Area Women & Kids Services Collective Inc
Park & Village Project 57,445
Hawkesbury Domestic Violence Project 61,728
Blacktown City Council
Hawkesbury City Council
Community Development Officer - Blacktown Council 94,760
Forgotten Valley Community Development & Youth Project 53,890
Bland Shire Council
Hawkesbury Women's Housing Information Service
Community Development Officer - Bland Council 33,055
Women's Accommodation & Information Service 56,808
Bligh Park Community Services Inc
Hills District Youth Service Inc
Community Worker - Bligh Park 62,721
Migrant Youth Access Worker 57,526
Brewarrina Shire Council
Holy Family Parish, Mt Druitt
Youth & Community Development Officer - Brewarrina 35,723
Mt Druitt Family Holiday Program 6,754
Butucarbin Aboriginal Corporation
Illawarra Forum Inc
Aboriginal Community Development Project - Hebersham 70,019
Better Service Delivery 27,948
Western Sydney Aboriginal Adult Education Project 87,961
Community Services Co-ordination Project 38,849
Cabramatta Community Centre Resource Worker Project 65,488
Mt Pritchard/Cabramatta West Community Project 81,624
Information and Cultural Exchange Inc
Casino Neighbourhood Centre Inc Community Information Development Project 62,585
Oaks Community Centre Co-ordinator 36,820
Inner South West Community Development Organisation
Cassia Community Centre/Holroyd Community Development Assoc Inc Inner South West Community Development 91,195
Community Development Worker - Holroyd 14,727
International Social Services (Aust) - NSW Office (Metro South East)
Neighbourhood Centre Co-ordinator - Wentworthville 19,810
Inter-Country Casework Project 68,727
Central Coast Community Council Inc
Regional Development Officer 56,840
Karabi Community & Development Services Inc Nicholii Cottage Neighbourhood Centre Inc
Clerical Assistant for Arthur Philip & Caroline Chisholm Wards 13,651 Wentworthville Community Development Worker 59,037
Wentworthville Estate Clerical Assistant 13,651
Katoomba Neighbourhood Centre Ltd (Metro West)
Wentworthville Estate Young Person's Worker 55,543
Katoomba Neighbourhood Centre 150,138
Northern Rivers Social Development Council Inc
Kempsey Neighbourhood Centre Inc
Regional Community Services Development 57,666
South Kempsey Neighbourhood Improvement Program 15,811
Parks Community Network
Kincumber & District Neighbourhood Centre Inc
Parks Community Network 261,601
Kincumber Neighbourhood Centre 59,925
Penrith City Council
Lake Macquarie Community Services Resource Centre
Penrith Family Resource Workers 64,615 161
Lake Macquarie Community Management & Advisory Project 77,594
Port Stephens Council
Link-Up (NSW) Aboriginal Corporation
Port Stephens Community Worker Project 27,748
Aboriginal Community Development Project - Link Up 51,359
Quakers Hill Community Development Project
Liverpool Districts Neighbourhood Centres Assoc
Quakers Hill Community Development Worker 66,780
Cecil Hills Community Centre 71,011
Randwick City Council
Liverpool Women's Resource Centre Inc
Community Development Worker 31,588
Women's Community Outreach Worker 71,850
Richmond Community Services Inc
Lower Mountains Neighbourhood Centre Inc
Richmond Community Project 114,526
Lower Mountains Community Projects 113,666
Riverina Medical & Dental Aboriginal Corporation
Macarthur Community Forum Inc
Aboriginal Family Support - Wagga Wagga 35,444
Co-ordinator/Community Worker - Macquarie Fields 65,831
Macarthur Community Forum 90,846 San Miguel Family Life Centre
San Miguel Relocation Officer Project 37,388
Macarthur Migrant Resource Centre
South Pacific Island Community Worker - Campbelltown 44,558 Scone Shire Council
Scone Community Services Supervisor 32,746
Maitland City Council
Maitland Community Worker Project 27,748 Scout Association of Australia NSW Branch
Isolated Country Area Development Project 24,458
Manning Support Services Inc
Volunteering Connections 16,226 Seaboard Resource Centre Inc
Seaboard Resource Centre 29,037
Marist Youth Care Ltd (Metro West)
Case Management Resource Pilot Project 24,443 Singleton Shire Council
Singleton Community Services Co-ordinator 41,034
Maryland Activities Group Inc
Community Worker Outreach 59,625 South Penrith Youth & Neighbourhood Services Inc
Penrith Aboriginal & Torres Strait Islander
Merriwa Shire Council
Neighbourhood Workers 120,137
Merriwa Community Co-ordinator & Youth Worker 45,692
South Penrith Community Project 93,855
Merry Makers (Central Coast) Inc
South Sydney Community Aid Co-operative Ltd
Outreach to the Socially Isolated Adults with
South Sydney Community Information Outreach Project 44,670
Intellectual Disabilities 9,664
South West Child Adolescent & Family Services Association (CAFS) Inc
Mid Mountains Neighbourhood Centre Inc
Aboriginal Program 73,210
Mid-Mountains Neighbourhood Centre 78,453
St Marys Area Community Development Project Inc
Mid North Coast Regional Council for Social Development
St Marys Area Community Development Project 105,541
Regional Community Services Information Project 87,496
Sutherland Shire Council
Morisset & District Children's Co-operative Ltd
Community Worker - New Estates - Sutherland 50,907
Outreach Worker Project - Morisset 21,959
Sydney Anglican Home Mission Society Council
Mt Druitt Family Holiday Committee Inc
(trading as) Anglicare (Metro West)
Mt Druitt Family Holiday Program 6,608
Fathers & Their Children 52,461
Murrurundi Shire Council The Family Centre Community Projects Inc
Murrurundi Community Worker Project 26,871 ATSI Activities & Support Officer 43,246
Muswellbrook Shire Council The Hills Community Aid & Information Service Inc
Muswellbrook Community Worker Project 41,722 Community Access Clerical Assistant 5,263
Ngadrii Ngalli Way (My Mothers Way) Inc Neighbourhood Centre Project - Baulkham Hills 11,806
Pilot Volunteer Resource Service - Bourke 43,271 New Estates Worker - Kellyville 13,515
 New Estates Worker Project - West Pennant Hills 7,946 Burwood Council
The Hills Community Aid 140,466 Local Government Salary Subsidy
Burwood Community Worker 10,979
Tongan & Samoan Communities of Newcastle
Pacific Islander Welfare Service 52,231 Cabonne Shire Council
Local Government Salary Subsidy
Ulladulla & District Community Resources Centre Inc
Cabonne Community Worker 10,188
Domestic Violence Support Service - Ulladulla 39,416
Camden Council
Uniting Church in Aust Property Trust (NSW)
Local Government Salary Subsidy
Wesley Dalmar Child & Family Care Family Service
Camden Community Worker 10,979
Rouse Hill Outreach Project 71,673
162 Campbelltown City Council
Volunteering Coffs Harbour Inc
Community Development - Campbelltown 13,753
Volunteering Coffs Harbour 33,783
Local Government Salary Subsidy
Wagga Wagga Community Resource Centre Inc Campbelltown Community Worker 1 8,205
Wagga Wagga Volunteer Centre 15,420
Canterbury City Council
Walgett Shire Council Local Government Salary Subsidy
Community Development Officer - Walgett Council 33,055 Canterbury Community Worker 10,979
Western Sydney Community Forum Inc City of Canada Bay Council
Management Training & Resource Unit (MTRU) 91,613 Local Government Salary Subsidy
Executive Officer 48,767 Drummoyne Community Worker 10,979
WESTIR Ltd Cobar Shire Council
Data Liberation Front 190,482 Local Government Salary Subsidy
Information & Research Officer 7,677 Cobar Community Worker 10,188
Social Research Position - Blacktown 22,595
Coffs Harbour City Council
Wollondilly Community Development Committee Inc Local Government Salary Subsidy
Tahmoor Community Resource Service 73,811 Coffs Harbour Community Worker 10,979

Wollongong Women's Information Service Inc Dubbo City Council

Women's Court Support Worker 37,874 Local Government Salary Subsidy
Dubbo Community Worker 2 10,188
Woodville Community Service Inc
Fairfield East Community Development Worker 66,768 Fairfield City Council
Villawood East Community Development Worker 75,815 Local Government Salary Subsidy
Fairfield Community Worker 12,479
Woomera Aboriginal Corporation Albury
Community Development Project - Glenroy 40,217 Glen Innes Municipal Council
Local Government Salary Subsidy
Wyoming Community Centre Inc Glenn Innes Community Worker 10,979
Wyoming Community Worker 55,983
Gosford City Council (Metro North)
Local Government Salary Subsidies - Community Local Government Salary Subsidy
Gosford Community Worker 1 10,977
Auburn Council
Local Government Salary Subsidy
Local Government Salary Subsidy
Gosford Community Worker 2 10,978
Auburn Community Worker 10,979
Greater Taree City Council
Blacktown City Council
Local Government Salary Subsidy
Local Government Salary Subsidy
Greater Taree Community Worker 10,979
Blacktown Community Worker 1 10,977
Local Government Salary Subsidy Gunnedah Shire Council
Blacktown Community Worker 2 10,978 Local Government Salary Subsidy
Gunnedah Community Worker 10,979
Blue Mountains City Council
Local Government Salary Subsidy Hawkesbury City Council
Blue Mountains Community Worker 1 10,977 Local Government Salary Subsidy
Local Government Salary Subsidy Hawkesbury Community Worker 10,979
Blue Mountains Community Worker 2 10,978 Holroyd City Council
Broken Hill City Council Local Government Salary Subsidy
Local Government Salary Subsidy Holroyd Community Worker 10,979
Broken Hill Community Worker 10,188 Hurstville City Council
Local Government Salary Subsidy Local Government Salary Subsidy
Broken Hill Youth Worker 10,188 Hurstville Community Worker 10,979
Ku-ring-gai Council Randwick City Council
Local Government Salary Subsidy Local Government Salary Subsidy
Ku-ring-gai Community Worker 10,979 Randwick Community Worker 1 10,977
Local Government Salary Subsidy
Lake Macquarie City Council
Randwick Community Worker 2 10,978
Local Government Salary Subsidy
Lake Macquarie City Community Worker 10,979 Rockdale City Council
Local Government Salary Subsidy
Lane Cove Council
Rockdale Community Worker 8,205
Local Government Salary Subsidy
Lane Cove Community Worker 10,979 Ryde City Council
Local Government Salary Subsidy
Leichhardt Municipal Council 163
Ryde Community Worker 10,979
Local Government Salary Subsidy
Leichhardt Community Worker 1 10,979 Shellharbour City Council
Local Government Salary Subsidy Local Government Salary Subsidy
Leichhardt Community Worker 2 10,979 Shellharbour Community Worker 10,979
Lismore City Council Shoalhaven City Council
Local Government Salary Subsidy Local Government Salary Subsidy
Lismore Community Worker 10,979 Shoalhaven Community Worker 11,131
Liverpool City Council South Sydney City Council
Local Government Salary Subsidy Local Government Salary Subsidy
Liverpool Community Worker 10,979 South Sydney Community Worker 1 10,977
Local Government Salary Subsidy
Manly Council
South Sydney Community Worker 2 10,978
Local Government Salary Subsidy
Manly Community Worker 10,979 Sutherland Shire Council
Local Government Salary Subsidy
Marrickville Council
Sutherland Community Worker 1 10,979
Local Government Salary Subsidy
Local Government Salary Subsidy
Marrickville Community Worker 10,979
Sutherland Community Worker 2 10,979
Moree Plains Shire Council
The Council of the City of Botany Bay
Local Government Salary Subsidy
Local Government Salary Subsidy
Moree Plains Community Worker 10,979
Botany Community Worker 10,979
Murray Shire Council
The Council of the Municipality of Hunters Hill
Local Government Salary Subsidy
Local Government Salary Subsidy
Youth Initiatives Officer 10,504
Hunters Hill Community Worker 10,979
Newcastle City Council
The Council of the Municipality of Kiama
Local Government Salary Subsidy
Local Government Salary Subsidy
Newcastle Community Worker 1 10,979
Kiama Community Worker 10,979
Local Government Salary Subsidy
Newcastle Community Worker 2 10,979 The Council of the Shire of Baulkham Hills
Local Government Salary Subsidy
North Sydney Council
Baulkham Hills Community Worker 19,241
Local Government Salary Subsidy
North Sydney Community Worker 1 10,977 The Council of the Shire of Baulkham Hills
Local Government Salary Subsidy Local Government Salary Subsidy
North Sydney Community Worker 2 10,978 Baulkham Hills Community Worker 1 2,714
Orange City Council Warringah Council
Local Government Salary Subsidy Local Government Salary Subsidy
Orange Community Worker 10,188 Warringah Community Worker 10,979
Parramatta City Council Waverley Council
Local Government Salary Subsidy Local Government Salary Subsidy
Parramatta Community Worker 10,979 Waverley Community Worker 10,979
Penrith City Council Willoughby City Council
Local Government Salary Subsidy Local Government Salary Subsidy
Penrith Community Worker 10,979 Willoughby Community Worker 10,979
Queanbeyan City Council Wingecarribee Shire Council
Local Government Salary Subsidy Local Government Salary Subsidy
Queanbeyan Community Worker 10,979 Wingecarribee Community Worker 10,979
 Wollondilly Shire Council Italian Welfare Organisation Inc
Local Government Salary Subsidy Italian Community Worker 36,137
Wollondilly Community Worker 10,979
Lebanese Muslim Association
Wollongong City Council Social Worker Project - Lakemba 32,944
Local Government Salary Subsidy Welfare Counsellor Project 31,826
Wollongong Community Worker 1 10,979
Macarthur Arabic Australian Welfare Centre Inc
Local Government Salary Subsidy
Access & Equity - Campbelltown 37,096
Wollongong Community Worker 2 10,979
Local Government Salary Subsidy Macarthur Migrant Resource Centre
Wollongong Community Worker 3 10,979 Bilingual Team 41,497
164
Wyong Shire Council Macedonian Welfare Centre Inc
Local Government Salary Subsidy Macedonian Welfare Centre 68,052
Wyong Community Worker 10,979
May Murray Neighbourhood Centre Inc
Multicultural Projects Multicultural Project - May Murray 1 79,850
Migrant Resource Centre of Newcastle & Hunter Ltd
Australian Antiochian Orthodox Church Diocese Welfare Services
Filipino Welfare Service 57,601
Crisis Resolution Program B - Families 15,665
Multicultural Neighbourhood Centre Inc
Australian Arabic Communities Council Inc
Multicultural Youth Project - Broadmeadow 16,503
Arabic Welfare Centre 57,177
NSW Spanish & Latin American Association for Social Assistance Inc
Australian Chinese Descendants Mutual Association
Family Support Worker/Spanish & Latin American
Chinese Community Development Officers 56,372
Assistance Centre 51,982
Australian Lebanese Association of NSW Ltd (Metro South West)
NSW Vietnamese Elderly Friendship Assoc Inc
Information & Welfare Officer Project 52,789
Aged Care & Community Development Worker 12,049
Australian Lebanese Christian Federation Inc
Outer Liverpool Community Services Inc
Multicultural Development Project - Punchbowl 109,125
Outer Liverpool Community Services 169,690
Australian Red Cross - NSW
Polish Welfare & Information Group
Migrant Youth Orientation Program 43,989
Polish Welfare & Information Group 2,878
Australian-Lebanese Christian Council Inc
Queanbeyan Multilingual Centre Inc
Community Welfare Worker - Guildford 44,331
Ethnic Welfare Worker Project - Queanbeyan 48,943
Bankstown Area Multicultural Network Inc
South Coast Portuguese Association Ltd
Migrant Community Development Project 78,851
Development Information & Referral Service 28,246
Cabramatta Community Centre
South East Neighbourhood Centre
Cabramatta Young Women's Project 65,794
Multicultural Liaison Project 50,902
Fairfield Multicultural Youth Project 67,694
Multicultural Aged Worker 64,422 Spanish & Latin American Community Organisation Inc
Multilingual Outreach Employment Service 74,387 Spanish Community Development Worker 73,282

CO AS IT Italian Association of Assistance Surry Hills Neighbourhood Centre Co-op Ltd

Youth Project - Ashfield 54,778 Surry Hills Information & Resource Project for
People from NESB 31,556
Ethnic Communities' Council of Newcastle & Hunter Region Inc
Story Telling Workshop 1,000 The Association of Bhanin El-Minieh
Community Development Worker Project - Auburn 49,703
Fairfield Community Resource Centre
East Fairfield Multicultural Vacation Activities 35,686 The Fraternal Society of Tripoli & Mena Districts Ltd
Arabic Community Worker - Lakemba 58,049
Free Serbian Orthodox Church
Serbian Community Worker 25,558 Vietnamese Association of Wollongong
Vietnamese Association of Wollongong 52,578
Granville Multicultural Community Centre Inc
Auburn/Granville Community Development 66,293 Wyoming Community Centre Inc
Central Coast Multicultural Project 51,386
Holroyd Parramatta Migrant Services Inc
Migrant Services Development Worker Co-ordinator 74,917 Yugoslav-Australian Welfare Association Inc
Information & Referral Service - Newtown 54,878
Illawarra Migrant Resource Centre Inc
Multicultural Project - Wollongong & Shellharbour 56,530
Immigrant Women's Speakout Association of NSW Inc
Immigrant Women's Resource Centre 75,209
Neighbourhood Centres Canterbury City Community Centre Inc
Neighbourhood Centre Project - Lakemba 32,617
Airds Bradbury Community Centre Inc
Airds Bradbury Neighbourhood Centre 51,240 Canterbury City Council
Canterbury Mobile Information Service 49,177
Albion Park Neighbourhood Association Inc
Albion Park Community Worker 49,637 Canterbury Earlwood Caring Association Ltd
Earlwood Caring Community Centre 68,189
Albury Wodonga Community Centre Inc
Darjon Outreach Project 38,269 Casino Neighbourhood Centre Inc
Casino Neighbourhood Centre 49,619
Appin, Wilton & Douglas Park Neighbourhood Centre
Neighbourhood Centre - Appin, Wilton & Douglas Park 3,690 Centacare Catholic Community Services
165
Archdiocese of Sydney (Metro South West)
Armidale Neighbourhood Centre Inc St Peters Neighbourhood Centre 57,335
Armidale Neighbourhood Centre 24,215
Chester Hill Neighbourhood Centre Inc
Australian Antiochian Orthodox Church Diocese Welfare Services Chester Hill Neighbourhood Centre 62,484
Crisis Resolution Program A - Families 45,915 Clerical Assistant - Chester Hill 8,693
Community Worker - North Bankstown 69,800
Australian Turkish & Kurdish Community Services Co-operative Ltd
Centre Co-ordinator - Auburn 42,332 Christian Community Aid Service Inc
Eastwood Neighbourhood Centre 16,022
Ballina & District Community Services Assoc Inc
Ballina Information & Referral Service 48,160 City of Albury
West Albury Neighbourhood Centre 23,248
Bankstown Community Services Co-op Ltd
Neighbourhood Centre - Bankstown 65,222 Claymore Neighbourhood & Youth Centres Inc
Claymore Neighbourhood Centre 54,146
Bathurst Information & Neighbourhood Centre Inc
Bathurst Information & Neighbourhood Centre 42,884 Coffs Harbour Neighbourhood Centre Inc
Coffs Harbour Neighbourhood Centre 63,224
Bay & Basin Community Resources Inc
Community Development Worker - Sanctuary Point 71,060 Coledale Community Group Inc
Coledale Community Centre 63,877
Bellambi Neighbourhood Centre Inc
Bellambi Neighbourhood Centre 53,772 Colo Wilderness Mobile Resource Unit 62,017
Bellingen Neighbourhood Centre Inc Coolaburoo Neighbourhood Centre Inc
Bellingen Neighbourhood Centre 59,445 South Bankstown Community Development Officer Project 92,257
Belmont Neighbourhood Centre Inc Coonabarabran Shire Council
Belmont Neighbourhood Centre 63,100 Coonabarabran Community Access Project 60,579
Berkeley Development Association Inc Coonamble Neighbourhood Centre Inc
Berkeley Community Development Project 79,919 Coonamble Neighbourhood Centre 25,158
Berkeley Vale Neighbourhood Centre Cowra Information & Neighbourhood Centre 109,626
Berkeley Vale Neighbourhood Centre - Neighbourhood 56,227
Cringila Community Co-operative
Bingara Shire Council Assistance Co-ordinator/Community Development Worker 39,283
Bingara Neighbourhood Centre 15,641
Crookwell Neighbourhood Centre Inc
Blackheath Area Neighbourhood Centre Inc Crookwell Neighbourhood Centre 20,083
Blackheath Area Neighbourhood Centre 98,088
Crossroads Community Care Centre Inc
Blacktown City Community Services Network Inc Community Services Project - Miranda 48,111
Community Development 60,054 Family Support 48,075
Bucketts Way Neighbourhood Group Inc Dapto Neighbourhood Centre Inc
Bucketts Way Neighbourhood Group 61,064 Dapto Neighbourhood Centre 21,602
Neighbourhood Centre - Dapto 55,186
Burwood Community Welfare Services Inc
Skead House - Burwood Neighbourhood Centre 66,371 Denman & District Development Association Inc
Denman Neighbourhood Development Project 49,283
Byron Bay Community Association
Byron Bay Community Centre 12,103 Drummoyne Community Centre Inc
Drummoyne Community Centre 53,179
Cabramatta Community Centre
Cabramatta Community Co-ordinator 122,269 Dubbo Community Services & Information Centre Inc
Dubbo Neighbourhood Centre 25,394
Camden Area Community Resource Centre Inc
Camden Area Community Resource Centre 64,076
 Dundas Area Neighbourhood Centre Helensburgh Community Centre Inc
Neighbourhood Centre - Dundas 49,996 Community Centre Project - Helensburgh 44,915
Dungog Information & Neighbourhood Service 60,547 Hewitt House Neighbourhood Centre Inc
Hewitt House Neighbourhood Centre 20,287
ECHO Bondi Junction Neighbourhood Centre Inc
Neighbourhood Centre Project - Guildford 45,962
ECHO Neighbourhood Centre 55,246
Highlands Community Centres Inc
Edgeworth Memorial Neighbourhood Centre Inc
Highlands Community Centres 174,885
Edgeworth Memorial Neighbourhood Centre 48,627
Holdsworth Street Community Centre
Emu Community Project Inc
Family Support Neighbourhood Centre 22,779
Community Development Worker Project - Emu Plains 57,211
166
Hornsby Heights Neighbourhood Centre Inc
Engadine District Community Aid & Information Service Inc
Hornsby Heights Neighbourhood Centre 4,873
(Metro South East)
Engadine District Community Aid & Information Service 35,272 Jannali Neighbour Aid (Nightingale) Inc
Fairfield Community Resource Centre Neighbourhood Centre - Jannali 26,812
Bonnyrigg Community Centre 60,406 Jesmond Neighbourhood Centre Inc
Co-ordinator of Community Projects 88,483 Jesmond Neighbourhood Centre 62,183
East Fairfield Neighbourhood Centre 65,062
Fairfield Neighbourhood Centre 76,180 Junee Community Centre Inc
Junee Community Centre 43,289
Forster Neighbourhood Centre Inc
Forster Neighbourhood Centre 66,755 Karabi Community & Development Services Inc
Community Development Worker for
Georges River Community Service Inc Arthur Philip & Caroline Chisholm Wards 62,481
Georges River Community Service Neighbourhood Centre 34,384
Kariong Neighbourhood Centre Inc
Gladesville & District Community Aid & Information Service Kariong Neighbourhood Centre 51,972
Neighbourhood Centre - Gladesville 30,899
Kempsey Neighbourhood Centre Inc
Glen Innes & District Community Centre Inc Kempsey Neighbourhood Centre 51,933
Glen Innes & District Community Centre 37,745
Kids Activity Centre Ltd
Glenhaven & District Community Services Inc Mt Druitt Community Cottage 42,090
Glenhaven Community Worker 57,450
Kings Cross Community & Information Centre Inc
Glossodia Community Information Centre Neighbourhood Centre - Potts Point 30,414
Glossodia Community Information Centre 62,833
Kingsgrove Community Aid Centre Inc
Gosford City Community & Information Service Neighbourhood Centre - Kingsgrove 23,988
Gosford/Narara Neighbourhood Centre 32,632
Kogarah Community Services Inc (Metro South East)
Graceades Community Cottage 69,156 Neighbourhood Centre - Kogarah 54,695
Granville Multicultural Community Centre Inc Kooloora & Soldiers Settlement Community Centre Inc
Co-ordinator Granville Multicultural Community Centre 55,614 Kooloora Community Centre 90,118
Community Welfare Worker - Granville 48,807
Kurri Kurri Community Centre Inc
Green Point Community Centre Inc Kurri Kurri Neighbourhood Centre 46,685
Green Point Community Centre 48,114
Lake Macquarie Neighbourhood Information Centre
Griffith Neighbourhood House Community Centre Inc Lake Macquarie Neighbourhood Centre 65,094
Griffith Neighbourhood House - Community Centre 50,295
Lavington/Springdale Heights Community Centre Inc
Griffith Regional Family Services Inc Lavington Springdale Heights Community Centre 55,391
Griffith Bilingual Family Worker Project 27,077
Lifeline - Broken Hill Inc
Gundagai Neighbourhood Centre Inc Neighbourhood Centre Project - Broken Hill 29,177
Gundagai Neighbourhood Centre 18,570
Lismore Neighbourhood Centre Inc
Gunnedah Shire Council Lismore Neighbourhood Centre 60,934
Gunnedah Neighbourhood Centre 3,067
Lithgow Information & Neighbourhood Centre Inc
Guyra Neighbourhood Centre Inc Lithgow Information & Neighbourhood Centre 54,535
Guyra Neighbourhood Centre 20,813
Liverpool Districts Neighbourhood Centres Assoc
Hawkesbury Area Women & Kids Services Collective Inc Heckenberg - Busby Neighbourhood Centre 71,462
The Women's Cottage 95,636 Central/Warwick Farm Development Worker 74,773
Liverpool Neighbourhood Centre 72,520
Lurnea Neighbourhood Centre 74,445
Macarthur Migrant Resource Centre New School of Arts Neighbourhood House Inc
Arabic Community Worker - Minto 56,645 New School of Arts Neighbourhood House - South Grafton 24,421
Valley Volunteers 33,783
Maitland Neighbourhood & Information Centre Inc
Maitland & Woodberry Neighbourhood Centres 128,181 Newtown Neighbourhood Centre 87,964
Manly Community Centre Inc Nimbin Neighbourhood & Information Centre Inc
Manly Community Centre 41,570 Nimbin Neighbourhood & Information Centre 43,309
Manning Valley Neighbourhood Services Inc North Kiama Neighbourhood Centre 49,496
Manning Valley Neighbourhood Centre 65,618
North Richmond Community Centre Inc
Marayong House Neighbourhood Centre Inc Neighbourhood Centre Co-ordinator - North Richmond
167
Marayong House Neighbourhood Centre 60,075 59,946
Maryland Activities Group Inc North Ryde Community Aid & Information Centre Inc
Maryland Neighbourhood Centre 66,838 North Ryde Community Aid & Information Centre Project 13,660
May Murray Neighbourhood Centre Inc North St Marys Neighbourhood Centre Inc
Community Development - May Murray 2 156,970 North St Marys Neighbourhood Centre 83,736
May Murray Neighbourhood Centre Inc Northern Beaches Neighbourhood Service Inc
Neighbourhood Centre Grant - May Murray 1 20,679 Community Information Service - Dee Why 52,352
Mobile Information Service 26,096
Meeting House Inc
Meeting House Neighbourhood Centre 22,454 Northern Suburbs Community Development Project Inc
Northern Suburbs Community Neighbourhood Centre 47,898
Menai District Neighbourhood Service Inc
Menai District Community Resource Centre 70,100 Nowra Neighbourhood Centre Inc
East Nowra Centre Co-ordinator 48,496
Mid Richmond Neighbourhood Centre Inc
Shoalhaven Neighbourhood Centre 40,726
Mid Richmond Neighbourhood Centre 43,573
Orange City Council
Mission Australia (Hunter)
Orange Neighbourhood Centre 59,996
Mayfield Community Centre 32,204
Mayfield Community Centre - Admin 37,067 Parkes & District Neighbourhood & Community Information Centre Inc
Parkes Neighbourhood Centre 49,461
Moree Neighbourhood Centre Inc
Moree Neighbourhood Centre 46,269 Peninsula Community Centre Inc
Peninsula Community Centre 52,049
Mountain Women's Resource Centre 67,839
Pole Depot Neighbourhood Centre Inc
Mountains Community Resource Network Inc
Pole Depot Neighbourhood Centre 88,660
Community Resource Network 84,068
Port Kembla Community Outreach Project Inc
Mountains Outreach Community Service Inc
Port Kembla Community Outreach Project 29,920
Mountain Outreach Community Service 120,527
Port Macquarie Neighbourhood Centre Inc
Mudgee Shire Council
Port Macquarie Neighbourhood Centre 55,534
Mudgee Shire Council Community Services Centre 30,310
Randwick Information & Community Centre
Mullumbimby & District Neighbourhood Centre Inc
Neighbourhood Centre Project - Maroubra Junction 54,903
Mullumbimby & District Neighbourhood Centre 43,152
Raymond Terrace Neighbourhood Centre Inc
Mullumbimby & District Neighbourhood Centre Inc
Raymond Terrace Neighbourhood Centre 68,044
Mullumbimby Women's Service 20,715
Regional Social Development Group Inc
Multicultural Neighbourhood Centre Inc
Deniliquin Neighbourhood Centre 58,505
Multicultural Neighbourhood Centre - Broadmeadow 64,697
Riverstone Neighbourhood Centre & Community Aid Service Inc
Murwillumbah Community Support Centre Inc
Riverstone Neighbourhood Centre & Community Aid 50,199
Murwillumbah Community Support Centre 43,150
Riverwood Community Centre Inc (Metro South West)
Nambucca Valley Neighbourhood Centre Inc
Riverwood Neighbourhood Centre 87,473
Nambucca Valley Neighbourhood Centre 50,115
Rockdale Community Services Inc
Narrabri & District Community Aid Service Inc
Neighbourhood Centre - Rockdale 54,304
Narrabri Neighbourhood Centre 72,404
Rozelle Neighbourhood Centre Inc
Neighbourhood Development Team - Erskine Park Inc
Rozelle Neighbourhood Centre 54,934
Neighbourhood Development Team - Erskine Park 73,102
Samaritans Foundation (Hunter)
Samaritans Information & Neighbourhood Centre 96,567
 San Remo Neighbourhood Centre Inc The Hills Community Aid & Information Service Inc
San Remo Neighbourhood Centre 63,011 Crestwood 7,305
Scone Neighbourhood Resource Centre Inc The Junction Works Inc (Metro South West)
Scone Neighbourhood Resource Centre 40,883 Wattle Grove Neighbourhood Centre 65,476
Shalvey Community Centre Inc The Neighbourhood House - Bayldon Boambee Bonville
Shalvey Community Centre 73,059 Sawtell Toormina Inc
Singleton Neighbourhood Centre Inc The Neighbourhood House 36,377
Singleton Neighbourhood Centre 58,779 The Rail Neighbourhood Association Inc
Community Worker/Centre Co-ordinator 50,969
South East Neighbourhood Centre
168 Botany Neighbourhood Centre 72,119 Tomaree Neighbourhood Centre Inc
Tomaree Neighbourhood Centre 73,553
South Penrith Youth & Neighbourhood Services Inc
Mt Pleasant Neighbourhood Centre 50,062 Toukley Neighbourhood Centre Inc
Toukley Neighbourhood Centre 71,180
South Sydney Community Aid Co-operative Ltd
Multicultural Neighbourhood Centre - Redfern 73,912 Tumut & District Neighbourhood Centre Inc
Tumut & District Neighbourhood Centre 35,427
South Wallsend Neighbourhood Development Group Inc
Elermore Vale Community Initiatives Program 57,544 Ulladulla & District Community Resources Centre Inc
Milton Ulladulla Community Resources Centre 1 & 2 69,475
South West Multicultural & Community Centre Inc
Milton Ulladulla Community Resources Centre 2 9,636
South West Multicultural & Community Centre 54,650
Unanderra/Figtree Area Residents Association Inc
Southern Women's Group Inc
Unanderra Community Centre 51,744
Women's Resource Centre 45,374
Uniting Church in Aust Property Trust (NSW) (Metro South East)
Southlake Neighbourhood Centre Inc
Southlake Neighbourhood Centre 66,442 Harris Community Centre 75,610

Springwood Neighbourhood Centre Co-operative Ltd Uniting Church in Aust Property Trust (NSW)
Springwood Neighbourhood Centre 104,271 UnitingCare Burnside - Campbelltown
Co-ordinator/Community Worker - Ambarvale 23,155
St Clair Community Project Inc
Upper Hunter Community Services Inc
St Clair Community Project 24,952
Muswellbrook Neighbourhood Service 74,991
St Clair Youth & Neighbourhood Team Inc
Uralla Neighbourhood Centre Inc
St Clair Community Project 79,765
Uralla Neighbourhood Centre 29,452
St George Community Services Inc
Walgett Shire Council
St George Community Services Neighbourhood Centre 37,066
Lightning Ridge Neighbourhood Centre 18,222
Sugar Valley Neighbourhood Advancement Group
Walla Mulla Family & Community Support Ltd
Sugar Valley Neighbourhood Centre & Youth Projects 94,578
Aboriginal Community Worker - Woolloomooloo 49,409
Surry Hills Neighbourhood Centre Co-op Ltd Housing Estates Worker - Woolloomooloo 65,903
Surry Hills Neighbourhood Centre 52,556 Outreach Counselling Service 86,238
Sutherland Shire Information & Community Service Inc Warilla Neighbourhood Centre Inc
Sutherland Shire Information & Community Service 40,865 Community Worker Project - Warilla 58,845
Swansea Community Cottage Inc Warragamba-Silverdale Neighbourhood Centre Inc
Swansea Community Cottage 57,203 Neighbourhood Centre - Warragamba-Silverdale 72,991
Sydney University Settlement Wauchope Information & Neighbourhood Centre Inc
Settlement Neighbourhood Centre 93,311 Wauchope Information & Neighbourhood Centre 39,775
Tallowood Community Centre Wellington Information & Neighbourhood Services Inc
Co-ordinator/Community Worker - Ambarvale 11,396 Wellington Information & Neighbourhood Services 30,294
Temora Community Centre Inc Werrington Community Project Inc
Neighbourhood Centre - Temora 39,109 Werrington Community Project 110,623
The Entrance Neighbourhood Centre Inc West Dapto Community Association Inc
The Entrance District Recession Service 40,244 Neighbourhood Centre Co-ordinator - West Dapto 38,511
The Entrance Neighbourhood Centre 55,007
Winmalee Neighbourhood Centre Inc
The Factory Community Centre Inc Winmalee Neighbourhood Centre 63,958
Community Program - The Factory Community Centre 55,228
Wollondilly Community Development Committee Inc
Picton Community Resource Service 61,414
Wollongong City Council Volunteering NSW (Statewide)
Port Kembla Community Outreach Project 36,521 Referral Service 139,881
Referral Service No 2 56,840
Wollongong Women's Information Service Inc
Statewide Service 272,018
Wollongong Women's Centre 159,171
Western Information & Neighbourhood Centres
Women's Activities & Self Help House - The WASH House
Regional Development Project - WINC 10,657
Women's Activities & Self Help House - The WASH House 103,801
Western Sydney Community Forum Inc
Woodbine Neighbourhood Centre 42,231
Regional Resource Project 109,599
Woodrising Neighbourhood Centre Inc
WESTIR Ltd
Woodrising Neighbourhood Centre 65,187
Information & Regional Service - Blacktown 27,220 169
Woodville Community Service Inc
Wollongong City Council
Fairfield East Community Organisation 87,717
Volunteering Illawarra 15,499
Wyong Neighbourhood Centre Inc
Wyong Neighbourhood Centre Community Development 120,136 Aboriginal Services Enhancement

Yarrahapinni Community House Inc Mindaribba Local Aboriginal Land Council (LALC)
Yarrahapinni Community House 24,896 Mindaribba Project Officer 75,369
Young Neighbourhood Centre Inc (Western) Aboriginal Child, Youth & Family Strategy
Young Neighbourhood Centre 18,229
Aboriginal Catholic Ministry
YWCA - Southern
Human Growth & Development through Group &
Domestic Violence Support Worker 33,829
Individual Counselling 19,635
Peak, Co-ordination & Resource Projects Bankstown City Council
Youth Development Officer - Bankstown 5,000
Armidale Dumaresq Council
Armidale Regional Volunteer Centre 15,499 Cassia Community Centre/Holroyd Community Development Assoc Inc
"Come Yarn" Elders Program 7,143
Association of Children's Welfare Agencies Inc (Statewide)
Core Secretariat 189,727 Daruk Aboriginal Community Controlled Medical Service Co-op Ltd
Indigenous Youth Project 20,000
Bathurst Information & Neighbourhood Centre Inc
Volunteering Bathurst 33,783 Department of Housing - South West Sydney Region
Volunteering Bathurst 5,408 South West Sydney Aboriginal Workforce
Development Project 20,000
Cassia Community Centre/Holroyd Community Development Assoc Inc
Cassia Community Services 111,628 Department of Housing - Southern Region
Mapping of SupporServices for Aboriginal Families in
Council of Social Services of NSW (Statewide)
Bega Valley & Eurobodalla Shires 25,000
Core Operations - Council of Social Service 490,427
Department of Housing - Western Region
Family Support Services Association of NSW Inc (Statewide)
Indigenous Planning Project 100,000
Data Collection - Family Support Services 8,713
Glebe Youth Service Inc
Hunter Volunteer Centre Inc
Glebe Youth Centre Vacation Care Program 2,500
Volunteer Education & Participation 5,408
Hawkesbury City Council
Inner Sydney Regional Council for Social Development Co-op Ltd
Jennibee Aboriginal Playgroup 19,822
Inner Sydney Regional Information Service 87,386
Illawarra Forum Inc
Liverpool City Council
Community Management Support Unit (Aboriginal) 50,000
Liverpool Volunteer Resource Centre 15,499
Inner West Aboriginal Community Company Ltd
Local Community Services Association (Statewide)
Engaging ATSI Families 12,000
Core Operations - Local Community Services 190,111
Karabi Community & Development Services Inc
Nepean Volunteer Services Inc
Indigenous Rugby League Coaching and Development Clinic 19,350
Volunteer Referral Service - Penrith 33,783
Little Yuin Pre-School Aboriginal Corp
Ryde City Council
Wallaga Lake Project Development Officer 40,000
Ryde/Hunters Hill Volunteer Referral Agency 15,499
Manly Community Centre Inc
St George Community Services Inc
Family Fun Day Project 17,100
Retired Seniors Volunteers Project 16,226
Marrickville Youth Resource Centre Inc
Marrickville Youth Resource Centre 1,000
 Mid North Coast Health Service Awabakal Newcastle Aboriginal Co-operative Ltd
Indigenous Parenting Program 25,000 Awabakal Youth Worker 47,978
Miimali Aboriginal Community Association Inc Ballina & District Community Services Assoc Inc
Miimali 20,000 Ballina Youth Service 25,689
Shared Vision Aboriginal Corporation Bankstown City Council
Aboriginal Child, Youth and Family Forums 82,894 After School Drop-In Centre - Bankstown 206,649
Youth Development Officer - Bankstown 61,673
South Penrith Youth & Neighbourhood Services Inc
Penrith ATSI Youth Outreach 18,542 Bankstown Multicultural Youth Service Inc
Multicultural Youth Service - Bankstown 216,316
South West Sydney Area Health Service
170
Biyani Strengthening Family & Communities Project 40,000 Baptist Community Services - NSW & ACT (Metro North)
Respite Recreation Network 74,380
The Deaf Society of NSW (Metro West)
Hands Over NSW 18,460 Barnardos Australia (Metro South West)
Youth Programs Officer - Belmore 51,733
Tribal Warrior Association Inc
La Perouse School Holiday Activity Program 14,200 Barnardos Australia - Auburn
Youth Support Worker Project 75,770
Uniting Church in Aust Property Trust (NSW)
UnitingCare Burnside - Campbelltown Barnardos Australia - South Coast
Co-ordinator/Community Worker - Ambarvale 3,000 Bundaleer Child & Family Community Development Project 30,692
Uniting Church in Aust Property Trust (NSW) Bay & Basin Community Resources Inc
Wesley Dalmar Child & Family Care Family Service Youth Services Co-ordinator - Sanctuary Point 45,251
Share the Care 20,000
Bellambi Neighbourhood Centre Inc
Yerin Aboriginal Health Services
Youth Project - Bellambi 15,140
Project Officer 68,500
Bellingen Neighbourhood Centre Inc
Community Solutions - Community Development Bellingen & Seaboard Youth Services 54,705
Mt Druitt Ethnic Communities Agency Inc Berkeley Development Association Inc
Pacific Island Community Development Worker - Berkeley Youth Project 37,087
Community Solutions 20,000
Bingara Shire Council
Penrith Street Work Project Inc Bingara Youth Support Program 12,577
Samoan Community Support Service -
Blacktown Youth Service Association Inc
Community Solutions 20,000
New Estates Youth Worker - Blacktown 64,386
Uniting Church in Aust Property Trust (NSW) (Metro South West) Youth Development Worker - Blacktown 79,091
Pacific Islander Family & Student Project 107,500
Bligh Park Community Services Inc
Youth Project - Bligh Park 59,366
Blue Mountains Developmental Youth Recreation Service Inc
YOUTH SERVICES $ Springwood Youth Project 20,166
Community Youth Project - General Springwood Youth Support Service 56,840
Youth Recreation Officer Project - Springwood 61,869
Al Zahra Islamic Council
Youth Development Officer - Arncliffe 11,347 Bourke Shire Council
Bourke Youth Centre 142,309
Al-Zahra Muslim Association
Youth Development Officer - Arncliffe 34,115 Bridging the Gap Sydney West Inc
Youth Development Centre - Bridging The Gap 58,762
Albury Wodonga Youth Project Inc
Albury Wodonga Youth Project 64,935 Byron Youth Service Inc
Byron Youth Service 70,207
Ambarvale Rosemeadow Youth Services Committee
Youth Activities & Liaison Worker 27,602
Ambarvale Youth Centre 59,117
Cabramatta Community Centre
Auburn Community Development Network
Generalist Youth Support Project 63,267
Youth Development Officer - Auburn 52,396
Youth Service Co-ordinator - Cabramatta 70,417
Auburn Youth Centre Inc
Camden Local Youth Group
Co-ordinator & Youth Worker Project - Auburn 141,001
Youth Services Co-ordinator - Camden 69,888
Australian Antiochian Orthodox Church Diocese Welfare Services
Campbell Page Employment & Training Inc
Crisis Resolution Program - Youth 54,890
Boonjaga Munggurra Youth Centre 8,000
Eurobodalla Aboriginal Youth Project 32,648
Campbelltown Family Support Service Inc Eden Foundation Inc
Youth Support Worker 79,158 Eden Youth Project 38,240
Campbelltown Youth Services Inc Emu Community Project Inc
Airds / Bradbury Youth Centre 98,188 Emu Plains Youth Activities Project 46,957
Macquarie Fields Youth Centre 95,449
Engadine District Youth Services Inc
Minto Youth Centre 65,596
Engadine District Youth Services 65,259
Raby Youth Centre 53,714
Epping Youth Development Group Inc
Canterbury City Council
The Shack - Epping 24,316
Canterbury Youth Support Worker 77,327
Eurobodalla Youth Service Inc
Casino Neighbourhood Centre Inc 171
Teen Zone Youth Worker 21,030
Youth Worker - Casino 54,036
Fairfield Community Resource Centre
Cassia Community Centre/Holroyd Community Development Assoc Inc
Bonnyrigg Youth Service 111,627
Creative Holidays for Kids - Cassia 527
Fairfield Youth Project Officer 55,292
Central Coast Area Health Service Outreach Worker Youth East Fairfield 65,738
2020 Project - Childcare Child & Youth Strategy 6,902 Youth Worker Established Areas - Fairfield 69,097
Chester Hill Neighbourhood Centre Inc Fusion (Australia) (Metro South West)
Youth Project Officer - North Bankstown 64,754 Fusion Campsie Youth Cafe 224,048
Churches of Christ Community Care Fusion (Australia) (Metro West)
Pendo to Parra Youth Support 51,380 Fusion Mt Druitt Youth Service 230,968
Claymore Neighbourhood & Youth Centres Inc Fusion/Cranebrook - Youth Worker 39,971
Claymore Youth Development Project 52,239 Fusion/Cranebrook Youth Development Project 64,096
Female Youth Worker 51,827 Penrith Youth Outreach Project 51,964
The Channel Youth Cafe - Penrith 168,321
Coastal Accomodation Services Supporting Youth Inc
Youth Exit/Outreach Worker Project 55,851 Gilgandra Shire Council
Aboriginal Youth Worker Project - Gilgandra 36,180
Coffs Harbour Neighbourhood Centre Inc
Coffs Harbour Youth Service 65,656 Glebe Youth Service Inc
Glebe Youth Project 177,916
Coledale Community Group Inc
Coledale Youth Project 23,652 Glen Innes Family & Youth Support Service Inc
Glen Innes Youth Support Service 44,216
Colo Wilderness Mobile Resource Unit
Youth Access Worker 63,257 Gloucester Shire Council
Gloucester Youth Service 36,033
Community Activities Lake Macquarie Inc
Lake Macquarie Youth Development Officer 65,723 Granville Multicultural Community Centre Inc
Community Youth Worker - Granville 52,483
Community Connections Inc
Lismore & District Youth Services 69,066 Great Lakes Community Resources Inc
Aboriginal Youth Worker Project - Tuncurry 37,570
Dandaloo Gayngil Aboriginal Corporation Great Lakes Youth Development Worker 62,773
Toomelah Youth Group 55,742
Greater Taree City Council
Dapto Neighbourhood Centre Inc Adolescent Support Program - Taree 61,894
West Dapto Outreach Youth Project 39,307 Taree Youth Development Officer 63,050
Youth Work Project - Dapto 16,618
Griffith Regional Family Services Inc
Doonside Community Activities Group Inc
Griffith Aboriginal Adolescent & Family Worker 25,551
Doonside Kid's Klub 39,660
Hastings Council
Dundas Area Neighbourhood Centre
Youth Development Worker - Port Macquarie 29,212
Dundas Area Youth Service 52,630
Helensburgh Community Centre Inc
Dungog Information & Neighbourhood Service
Helensburgh Youth Project 13,880
Dungog Area Youth Service 42,316
Dungog Youth & Family Counselling Service 37,260 Hills District Youth Service Inc
Part time Youth Worker Project - Hills District 27,686
Durri Aboriginal Corporation Medical Service
Kempsey Youth Service 39,000 Holroyd City Council
Wentworthville Youth Service Outreach Youth Worker 50,989
Eastlake Youth Centre Inc
Eastlake Youth Centre Project 151,523 Holroyd Youth Service Inc
Merrylands Youth Centre - Youth Worker 52,154
 Holy Family Parish, Mt Druitt Marayong House Neighbourhood Centre Inc
Mt Druitt Youth Project 53,245 Youth Development Worker - Kings Park 54,105
Illawarra Community Youth Association Inc Maronite Catholic Family & Social Apostolate
Aboriginal Youth Project -Albion Park 48,065 Our Lady of Lebanon Youth Worker 40,696
Illawarra Ethnic Communities Council Inc Marrickville Youth Resource Centre Inc
Ethnic Youth Development Officer 70,339 Marrickville Youth Resource Centre 200,240
Youth Project - Marrickville 7,292
Junee Community Centre Inc
Youth Project - Junee 24,981 Menai Youth Project Inc
Menai District Youth Services 69,639
Karabi Community & Development Services Inc
172 Mid-Mountains Youth Futures Group
Youth Activities Worker 19,503
Youth Development Worker for Arthur Philip & Mid-Mountains Youth Project 80,773
Caroline Chisholm Wards 54,645
Mission Australia - Sydney City Mission
Kempsey Family Support Service Inc Miller Youth Centre 29,973
Kempsey Youth Support Worker 69,524 Miyay Birray Youth Service Inc
Koonawarra Area Residents Association Inc Miyay Birray Youth Service 221,528
Koonawarra Youth Work Project 24,514 Mountains Youth Resource Organisation Inc
Kurri Kurri Community Centre Inc Mountains Youth Resource 91,741
Cessnock Youth Development Officer 65,491 Mt Druitt Ethnic Communities Agency Inc
Kurri Kurri Youth Centre 55,117 Ethnic Youth Worker Project - Mt Druitt 47,344
Kyogle Youth Action Inc Murrurundi Shire Council
Kyogle Youth Action 54,734 Murrurundi Youth Worker Project 24,487
Lake Macquarie City Council Nambucca Shire Council
Aboriginal Community Worker - Speers Point 26,271 Nambucca Shire Youth Services 42,480
Lake Macquarie Youth Network Inc Nambucca Shire Council
North Lakes Youth Project 52,428 Youth Development Officer - Nambucca 30,362
Lane Cove Council Nicholii Cottage Neighbourhood Centre Inc
Lane Cove Council Youth Centre 11,145 Creative Holidays for Kids - Nicholii Cottage 2,131
Lebanese Muslim Association North Lake Macquarie Youth Association Inc
Youth Development Officer - Lakemba 45,455 Northlakes Youth & Family Counsellor 66,898
Lithgow Information & Neighbourhood Centre Inc North Richmond Community Centre Inc
Lithgow Adolescent & Family Counsellor 26,942 North Richmond Youth Project 61,244
Liverpool Districts Neighbourhood Centres Assoc Nowra Neighbourhood Centre Inc
Youth Centre - Green Valley 65,356 Youth Worker Project - Nowra 51,736
Liverpool Women's Resource Centre Inc NSW Council of YMCA's (Southern)
Liverpool Women's Resource Centre Project 70,052 Cooma YMCA Youth Project 41,105
Liverpool Youth Needs Committee (LYNC) Inc Pam's Place Crisis Accommodation Resource & Referral Service Inc
Place Liverpool/Moorebank 121,407 Family Crisis Service 223,707
Lower Clarence Aboriginal Corporation for Youth Peninsula Community Centre Inc
Lower Clarence Aboriginal Youth Service 51,586 Peninsula Adolescent Support Project The Web Youth Service 85,223
Maari Ma Health Aboriginal Corporation Pole Depot Neighbourhood Centre Inc
Wentworth Shire Youth Support Worker 46,990 Youth Zone - Youth Centre for St George 123,210
Macquarie Legal Centre Inc Pole Depot Neighbourhood Centre Inc
Youth Education Project 28,209 Youth Zone After School Service 224,048
Maitland Youth Enterprise Inc Port Kembla Youth Project Inc
Maitland Youth Counsellor 54,030 Port Kembla Youth Project 27,664
Maitland Youth Project 55,862
Pristine Waters Council
Management & Advisory Services Aboriginal Corporation Clarence Valley Youth Development Officer 49,402
Strengthening Our Future 25,000
Raymond Terrace Neighbourhood Centre Inc
Manly Youth Council Port Stephens Youth Support Project 73,061
Clearway Youth Club 18,857
Raymond Terrace Neighbourhood Centre Inc St George Backstop Family Support Service Inc
Raymond Terrace Youth Cafe 49,808 Southern Suburbs Youth and Family Support 79,158
Regional Youth Support Services Inc St Joseph's Community Centre
Co-ordinator - Wyoming Youth Centre 66,045 St Joseph's Youth Housing Service 192,041
Regional Youth Support Services Inc St Vincent de Paul Society - Liverpool
Gosford Youth Services 149,322 Liverpool Night Patrol 14,739
Regional Youth Support Services Inc St Vincent de Paul Society - Wollondilly Youth Club
Peninsula Youth Support Worker 30,284 Picton Youth Housing 56,336
Riverina Medical & Dental Aboriginal Corporation Sydney University Settlement
173
Aboriginal Youth Worker - Wagga Wagga 40,251 Settlement Youth Project 72,535
Riverstone Neighbourhood Centre & Community Aid Service Inc Temora Community Centre Inc
Youth Development Officer Project - Riverstone 51,623 Youth Worker Project - Temora 29,093
Riverwood Community Centre Inc Tenterfield Social Development Committee
Riverwood Youth Service 85,180 Tenterfield Youth Support Service 37,180
Rosie's Place Inc The Council of the Municipality of Kiama
Young Women's Outreach Service 60,867 Weekend Youth Worker 2,281
Youth Project - North Kiama 24,943
Samaritans Foundation (Hunter)
Community Youth Development Project - Samaritans 82,382 The Council of the Shire of Baulkham Hills
Hunter Youth Support Service 83,408 Youth Development Officer - Baulkham Hills Council 22,715
Samaritans Youth ServiceNewcastle/Lake Macquarie
The Fact Tree Youth Service
The Hub-Early Intervention & Activities 180,301
Generalist Youth Worker Project 91,436
Samaritans Youth Services (Metro North)
The Family Centre Community Projects Inc
Berkeley Vale Youth Centre 85,179
Youth Space Project 40,312
The Cottage Youth Service 50,239
The Junction Works Inc (Metro South West)
San Remo Neighbourhood Centre Inc
Liverpool Youth Support Worker 70,770
San Remo Youth Services 62,745
The Junction Works 65,284
Scone Youth Club Inc
The Shack Youth Services Inc
Scone Youth Worker 60,446
The Shack Youth Services 63,980
Shire Wide Youth Service Inc The Shack Youth Support Worker Project 79,158
Menai District Youth Services 23,537
The Shop Women & Children's Centre Inc
Shoalcare Waterloo Girl's Centre Project 42,401
Aunties & Uncles - South Coast 28,689
The Uniting Church In Aust Property Trust (NSW) (Hunter)
Shopfront Theatre for Young People Co-op Ltd Newcastle Youth Service 48,801
Shopfront Youth Outreach Program 43,323
Thirroul Neighbourhood Centre Inc
Singleton Shire Council Youth Project - Thirroul 50,303
Singleton Youth Centre 65,462
Tweed Training & Enterprise Co Ltd
South Penrith Youth & Neighbourhood Services Inc Murwillumbah Youth Centre 9,974
South Penrith Youth Services 112,136
Ulladulla & District Community Resources Centre Inc
South Sydney Youth Services Youth Worker - Southern Shoalhaven 7,889
South Sydney Youth Service 52,116
Unanderra/Figtree Area Residents Association Inc
Southern Shoalhaven Youth Services Inc Unanderra Figtree Youth Project 25,662
Youth Worker Southern Shoalhaven 26,702
Uniting Church in Aust Property Trust (NSW)
Southlake Neighbourhood Centre Inc UnitingCare Burnside - Dubbo
Southlake Youth Centre 68,592 Doorways - 1 45,147
St Clair Youth & Neighbourhood Team Inc Uniting Church in Aust Property Trust (NSW)
St Clair Youth Development Project 46,326 UnitingCare Burnside - Metro West
Children Living Skills Program 43,900
St Clair Youth Development Project Inc
Uniting Church in Aust Property Trust (NSW)
St Clair Youth Development Project 14,341
Wesley Dalmar Child & Family Care Family Service
St Francis Welfare Ltd Mt Druitt Integrated Youth Service 188,650
Come In Youth Resource Centre 220,084 Quakers Hill Youth Support Worker 79,158
 Uniting Church in Aust Property Trust (NSW) Youth Action & Policy Association (Metro West)
Wesley Mission (Metro South East) Western Sydney Regional Youth Development 87,752
Youth Line - Sydney 24,703
Youth for Christ Australia Inc Central Coast Region
Upper Hunter Community Services Inc Central Coast Detached Street Worker Program 46,556
Upper Hunter Youth Development Officer 52,803
YWCA - Big Sister/Big Brother Program
Upper Hunter Youth Services Inc Big Sister/Big Brother Program 29,462
Muswellbrook Shire Youth Service 104,154
YWCA - Broken Hill
Upper Mountains Youth Services Inc Broken Hill Youth Service 14,704
Upper Mountains Youth Centre 82,006
Peak, Co-ordination & Resource Projects
174 Veritas House Inc
Backtracks 48,812 NSW Council of YMCA's (Statewide)
Victoria Street Youth Development Association State-wide Community Development Officer 46,598
Werrington Youth Project 50,585 Youth Accommodation Association (NSW) Ltd (Statewide)
Vietnamese Australian Welfare Association Core Funding 71,978
The Hearth 74,428 Youth Action & Policy Association (Statewide)
Walgett Shire Council Core Operations - YAPA 335,103
Youth Development Officer - Walgett 38,838
Adolescent Support Programs
Warilla Neighbourhood Centre Inc
Youth Project - Warilla 33,935 Albury Wodonga Youth Emergency Services Ltd
Adolescent Family Counsellor - Albury 118,252
Warren Shire Council
Warren Youth & Advisory Committee 15,357 Auburn Youth Centre Inc
Adolescent & Family Counsellor - Auburn 48,376
Waverley Action for Youth Services
Bondi Youth Centre Project 55,332 Blacktown Anglican Child Care Centre Inc
Blacktown Adolescent Family Counsellor Project 71,402
Wellington Information & Neighbourhood Services Inc
Wellington Youth Services 53,151 Bridging the Gap Sydney West Inc
St Marys Detached Family Counsellor Project 79,986
Westlakes Youth Action Committee
Toronto West Drop In Centre 34,170 Campbelltown Family Support Service Inc
Adolescent Family Worker - Campbelltown 40,603
Westlakes Youth Action Committee
Woodrising & Bolton Point Drop In Centres 88,180 Central Illawarra Youth Services Inc
Young Adult Resource Information Project 32,939
Westway Youth Support Inc
Out of Hours Youth Worker 20,364 Coolaburoo Neighbourhood Centre Inc
Westway Youth Support 56,258 Youth Programs Officer - Revesby 66,134

Winarrkirrpa Aboriginal Corporation Dubbo Community Services & Information Centre Inc
Murrin Bridge Youth Service 22,668 Detached Family Counsellor Project - Dubbo 89,263

Wingecarribee Family Support Service Glebe Youth Service Inc

Wingecarribee Family Support Service Glebe Youth Centre Vacation Care Program 8,561
Outreach Group Work 10,997 Granville Multicultural Community Centre Inc
Winmalee Youth Service Inc Adolescent Support Worker - Granville 71,483
Winmalee Youth Service 60,666 Holroyd City Council
Wollondilly Community Development Committee Inc Wentworthville Youth Services Centre
Wollondilly Youth Services Network 54,466 Based Youth Worker 18,274
Youth Outreach Project 32,480 Illawarra Youth Housing Ltd
Wyong Neighbourhood Centre Inc Adolescent & Family Counsellor - Illawarra 79,077
Wyong Youth Services 131,963
Jesmond Neighbourhood Centre Inc
Yass Youth Association Inc Detached Family Counsellor Project - Jesmond 61,690
Beat Street Youth Centre 42,095 Families With Adolescents Support Project 58,071
YMCA - Armidale Inc Lake Macquarie Youth Refuge Inc
YMCA Armidale Youth Service 32,030 Lake Macquarie Detached Family Counsellor Project 76,434
YMCA - Queanbeyan Maitland Youth Crisis Service Inc
Queanbeyan YMCA Youth Services 28,745 Detached Family Counsellor Project - Maitland /Cessnock 79,078
Manly Youth Council Uniting Church in Aust Property Trust (NSW)
Adolescent & Family Counsellor Service 126,889 Wesley Dalmar Child & Family Care Family Service
Detached Family Counsellor Project - Penrith 75,035
Mission Australia - Wagga Wagga
Adolescent Family Counsellor - Wagga Wagga 79,077 Upper Hunter Youth Services Inc
Muswellbrook Detached Family Counsellor Project 79,926
Moree Family Support Inc
Moree Adolescent Support Program 66,598 Upper Mountains Youth Services Inc
Adolescent & Family Counsellor - Katoomba 68,216
Narrabri & District Community Aid Service Inc
Narrabri Youth Service 25,113 Veritas House Inc
Adolescent & Family Counselling Service - Veritas 79,077
Phoenix House Youth Services Inc
Vietnamese Association of Wollongong 175
Phoenix House Youth Services 133,213
Indo Chinese Youth Worker 23,999
Queanbeyan Youth Resources Inc
Adolescent & Family Counsellor Youth Project - Queanbeyan 37,216 Waverley Action for Youth Services
Day Program 66,134
Regional Youth Support Services Inc Detached Family Counsellor Project - Bondi Beach 70,952
Kincumber & Kariong Youth Project 51,838
Wellington Information & Neighbourhood Services Inc
Rosemount Youth & Family Services Inc Wellington Adolescent Support Program 67,832
Day Survival & Detached Family Counsellor Service 399,998
Winmalee Youth Service Inc
San Remo Neighbourhood Centre Inc Lower Mountains Family & Adolescent Counselling 70,583
San Remo Youth Services Co-ordinator 24,960
Woodrising Neighbourhood Centre Inc
Shoalhaven Youth Accommodation Co Ltd Adolescent & Family Counsellor - Woodrising 76,138
Detached Family Counsellor Project - Shoalhaven 79,077
Youth for Christ Australia Inc Central Coast Region
South West Child Adolescent & Family Services Association (CAFS) Inc Central Coast Detached Family Counsellor Project 75,043
Adolescent & Family Counsellor Project - Bankstown 78,623
Detached Family Counsellor Project - Cabramatta 75,940 Local Government Salary Subsidies - Youth
Detached Family Counsellor Project - Liverpool 78,626
Blacktown City Council
Riverina and District Adolescent/ Family Counselling 79,077 Local Government Salary Subsidy - Blacktown Youth Worker 10,979
Southern Youth - Family Services Association Inc Blue Mountains City Council
Family Counselling Project - Wollongong 82,386 Local Government Salary Subsidy
Sydney Anglican Home Mission Society Council Blue Mountains Youth Worker 10,979
(trading as) Anglicare (Metro South West) Campbelltown City Council
Campbelltown Detached Family Counsellor Project 66,170 Local Government Salary Subsidy
The Bridge Youth Service Inc Campbelltown Youth Worker 1 8,205
Adolescent Family Counsellor Project - Sutherland 71,922
Campbelltown City Council
The Deaf Society of NSW (Metro West) Youth Development - Campbelltown 13,753
Detached Family Counsellor Project - Parramatta 83,688
Canterbury City Council
The Fact Tree Youth Service Local Government Salary Subsidy
Detached Family Counsellor Project - Waterloo 74,465 Canterbury Youth Worker 10,979
The Ted Noffs Foundation Inc (Metro West) City of Sydney Council - Metro South East
Adolescent Family Program 75,040 Local Government Salary Subsidy - Sydney Youth Worker 10,979
The Uniting Church In Aust Property Trust (NSW) (Hunter) Fairfield City Council
Margaret Jurd Learning Centre 216,927 Local Government Salary Subsidy - Fairfield Youth Worker 10,979
Trustees of the Christian Brothers (Metro West) Gosford City Council (Metro North)
Young People's Support Program 66,133 Local Government Salary Subsidy
Team Leader Youth Services 10,979
Uniting Care Northmead
Adolescent & Family Counsellor - Parramatta 71,635 Hawkesbury City Council
Local Government Salary Subsidy
Uniting Church in Aust Property Trust (NSW)
Hawkesbury Youth Worker 10,979
UnitingCare Burnside - Metro North
Gosford Adolescent & Family Counsellor 79,077 Holroyd City Council
The Entrance Youth Project 71,722 Local Government Salary Subsidy - Holroyd Youth Worker 10,979
Wyong Adolescent & Family Counsellor 81,290
Hurstville City Council
Local Government Salary Subsidy - Hurstville Youth Worker 10,979
 Ku-ring-gai Council Warringah Council
Local Government Salary Subsidy - Ku-ring-gai Youth Worker 10,979 Local Government Salary Subsidy
Warringah Youth Worker 10,979
Lane Cove Council
Local Government Salary Subsidy - Lane Cove Youth Worker 10,979 Waverley Council
Local Government Salary Subsidy
Leichhardt Municipal Council
Waverley Youth Worker 1 10,979
Local Government Salary Subsidy - Leichhardt Youth Worker 10,979
Willoughby City Council
Liverpool City Council
Local Government Salary Subsidy
Local Government Salary Subsidy - Liverpool Youth Worker 10,979
Willoughby Youth Worker 10,979
Manly Council
176 Wollongong City Council
Local Government Salary Subsidy - Manly Youth Worker 10,979
Local Government Salary Subsidy
Marrickville Council Wollongong Youth Worker 1 10,979
Local Government Salary Subsidy - Marrickville Youth Worker 10,979 Local Government Salary Subsidy
Wollongong Youth Worker 2 11,054
Parramatta City Council
Local Government Salary Subsidy - Parramatta Youth Worker 10,979 Wyong Shire Council
Local Government Salary Subsidy - Wyong Youth Worker 10,979
Penrith City Council
Local Government Salary Subsidy - Penrith Youth Worker 10,979 Redfern Waterloo Partnerships Projects (RWPP) - Youth
Port Stephens Council
Barnardos Australia (Metro South East)
Local Government Salary Subsidy
Redfern Waterloo Intensive Family Support Service 171,708
Port Stephens Youth Worker 10,979
South Sydney Youth Services
Randwick City Council
Redfern Waterloo Youth Enhancement Housing Project 36,000
Local Government Salary Subsidy - Randwick Youth Worker 10,979
The Factory Community Centre Inc
Ryde City Council
Kids Speak 49,000
Local Government Salary Subsidy - Ryde Youth Worker 10,979
Shellharbour City Council Better Futures
Local Government Salary Subsidy Maitland Youth Enterprise Inc
Shellharbour Youth Worker 1 10,979 Maitland Youth Worker 54,285
Local Government Salary Subsidy -
Shellharbour Youth Worker 2 10,979 Samaritans Foundation (Hunter)
Samaritans Creative Futures 50,000
South Sydney City Council
Local Government Salary Subsidy Victoria Street Youth Development Association
South Sydney Youth Worker 1 10,979 Kingswood Park Youth & Community Development
Outreach 130,328
Sutherland Shire Council
Local Government Salary Subsidy - Sutherland Youth Worker 10,979 Community Solutions - Youth

The Council of the City of Botany Bay Fusion (Australia) (Metro West)
Local Government Salary Subsidy - Botany Youth Worker 10,979 Fusion Mt Druitt Youth Service - Community Solutions 27,000
The Council of the Shire of Hornsby
Local Government Salary Subsidy - Hornsby Youth Worker 10,979
CHILDREN'S SERVICES PROGRAM (CSP)
PRE-SCHOOLS & DAY CARE CENTRES $ Ballina Fox Street Pre-School Inc
Ballina Fox Street Pre-School 137,685
Pre-School Subsidies
Balranald Pre-School Centre Inc
Aberdare Pre-School Inc Balranald Pre-School Centre 47,447
Aberdare Pre-School 96,133
Bambi Kindergarten Association Inc
Aberdeen Pre-School 70,506 Bambi Kindergarten 118,411 177
Adelong Pre-School Inc Bangalow Community Children's Centre Inc
Adelong Pre-School 41,385 Bangalow Community Pre-School 20,655
Albury Pre-School Inc Bankstown Montessori Association Inc
Albury Pre-School 121,765 Bankstown Montessori Pre-School 36,414
Alcheringa Pre-School Association Inc Baptist Community Services - NSW & ACT
Alcheringa Pre-School 64,179 Auburn Baptist Church Pre-School 125,290
All Saints Pre-School Albion Park Inc Baradine Pre-School Inc
All Saints Pre-School 63,957 Baradine Outreach Pre-School 21,624
Alstonville Baptist Church Barham Pre-School Association Inc
Alstonville Baptist Community Pre-School 71,659 Barham Pre-School 65,406
Anglican Diocese of Canberra and Goulburn Barraba Pre-School Inc
St Lukes Pre-School - Wagga Wagga 68,812 Barraba Pre-School 69,608
ANGLICARE - Canberra & Goulburn Youth & Baulkham Hills Pre-School 109,011
Family Services (Southern)
Orana Pre-School Centre 50,704 Beacon Hill Community Kindergarten Assoc Ltd
Beacon Hill Pre-School 91,555
Annette's Place Inc
Annette's Place Pre-School - Multi Purpose Centre 58,816 Bega Pre-School 78,280
Anzac Village Pre-School Association Inc Bega Valley Shire Council
Anzac Village Pre-School 88,784 Bandara Children's Services - P/S RMPC 107,544
Arden Anglican Pre-School Kindergarten Bellbird Pre-School Inc
Arden Anglican Pre-School Kindergarten 48,349 Bellbird Community Pre-School 53,521
Ardlethan Pre-School Association Inc Bellingen Pre-School Inc
Ardlethan Pre-School 25,422 Bellingen Pre-School 100,741
Ariah Park Pre-School Association Inc Belmont North Pre-School Inc
Ariah Park Pre-School 67,642 Belmont North Pre-School 70,363
Armidale Community Pre-School Inc Bendemeer Pre-School Inc
Armidale Community Pre-School 84,900 Bendemeer Pre-School 35,968
Arncliffe Pre-School Inc Bentley Community Pre-School Inc
Arncliffe Pre-School 86,458 Bentley Community Pre-School 27,333
Arndu St Paul's Pre-School 103,232 Berala Jack & Jill Pre-School Kindergarten Inc
Berala Jack & Jill Pre-School Kindergarten 115,185
Ashford Pre-School Kindergarten Inc
Ashford Pre-School Kindergarten 45,850 Berkeley Vale Pre-School Kindergarten Inc
Berkeley Vale Pre-School 131,661
Austral Community Pre-School Inc
Austral Community Pre-School 74,811 Bermagui Pre-School Co-operative Society Ltd
Bermagui Pre-School 61,536
Avondale Community Pre-School Management Committee
Avondale Community Pre-School 56,829 Berry Pre-School Kindergarten Inc
Berry Pre-School Kindergarten 53,787
Awabakal Newcastle Aboriginal Co-operative Ltd
Awabakal Pre-School 107,653 Bexley Jack & Jill Pre-School Inc
Bexley Jack & Jill Pre-School 83,067
Bain Park Community Pre-School Inc
Bain Park Community Pre-School 49,997
 Bilambil Community Pre-School Inc Braidwood Pre-School Association Inc
Bilambil Community Pre-School 39,724 Braidwood Pre-School 57,280
Bingara Shire Council Branxton Pre-School Inc
Bingara Pre-School 60,765 Branxton Pre-School 59,131
Binnaway Pre-School 39,140 Brayside Community Pre-School Inc
Binnowee Kindergarten Co-operative Society Ltd Brayside Community Pre-School 165,952
Binnowee Kindergarten 81,111 Budgewoi/Halekulani Pre-School Kindergarten Inc
Biralee Pre-School Finley Inc Budgewoi/Halekulani Pre-School Kindergarten 124,415
Biralee Pre-School - Finley 66,553 Bulahdelah Pre-School Inc
178
Birchgrove Community Association Ltd Bulahdelah Pre-School 51,091
Emmerick Street Community Pre-School 50,864 Bundanoon District Pre-School Kindergarten 56,984
Birubi Point Community Pre-School Inc Bundarra Pre-School Kindergarten Association Inc
Birubi Point Community Pre-School 37,473 Bundarra Pre-School 47,071
Blackheath Kookaburra Kindergarten Inc Bundeena/Maianbar Pre-School & Children's Service Inc
Blackheath Kookaburra Kindergarten 81,981 Bundeena/Maianbar Pre-School 42,862
Blacktown Anglican Child Care Centre Inc Bundgeam Community Pre-School 33,095
Blacktown Anglican Child Care Centre Pre-School 25,681
Bungendore Pre-School Association Inc
Blacktown Bunyip Inc
Bungendore Pre-School 70,223
Blacktown Bunyip Mobile Pre-School 59,654
Bunyip Pre-School Harden Inc
Blacktown City Council
Bunyip Pre-School - Harden 77,842
Glendenning Pre-School 58,886
Burren Junction Pre-School Association Inc
Blacktown City Council
Burren Junction Pre-School 27,268
Goddard Crescent Pre-School 115,532
Quakers Hill Pre-School Kindergarten 77,705 Burrumbuttock Pre-School Centre Inc
Burrumbuttock Pre-School Centre 28,106
Bland Shire Council
Bland Pre-School 63,478 Byron Bay Pre-School Inc
Blaxland Pre-School Kindergarten 85,450 Cavanbah Centre 122,469

Blayney Pre-School 70,636 Byron Bay Pre-School Inc

Jonson Street Centre 62,051
Blinky Bill Portland Child Care Centre Inc
Blinky Bill Pre-School - Multi Purpose Centre 59,371 Cabarita - Mortlake Pre-School Kindergarten Inc
Cabarita/Mortlake Pre-School 97,477
Blue Mountains Montessori Pre-School Inc
Blue Gum Children's House 73,181 Calrossy School Commission
Calrossy Pre-School 50,731
Bomaderry Pre-School Inc
Bomaderry Pre-School Kindergarten 118,082 Camden Pre-School Kindergarten Co-operative Ltd
Camden Pre-School Kindergarten 95,931
Bombala Pre-School Kindergarten
Bombala Pre-School Kindergarten 57,324 Cameragal Montessori School 47,544

Bonalbo & District Pre-School Inc Campbelltown Community Pre-School Inc

Bonalbo & District Pre-School 73,496 Campbelltown Pre-School Kindergarten 99,033

Boolaroo/Speers Point Community Kindergarten Inc Canowindra Pre-School Kindergarten Inc

Boolaroo/Speers Point Community Kindergarten 105,520 Canowindra Pre-School Kindergarten 79,351
Boorowa Pre-School Centre Inc Canterbury Community Child Care Centre 100,583
Boorowa Pre-School Centre 54,216
Bowral Memorial Kindergarten Inc Cardiff Community Pre-School Inc
Bowral Memorial Kindergarten 94,869 Cardiff Community Pre-School 85,997
Bowraville Community Pre-School Inc Carinya Neighbourhood Children's Centre Inc
Bowraville Community Pre-School 101,281 Carinya Neighbourhood Children's Centre - Pre-School 14,912
Bowraville Local Aboriginal Land Council Carlingford West Kindergarten Inc
Gumbayngirr Children's Pre-School 90,412 Carlingford West Kindergarten 65,803
Bradbury Pre-School Kindergarten Association Inc Casino Baptist Church Christian Community Pre-School
Bradbury Pre-School 114,326 Casino Christian Community Pre-School 52,777
Castle Hill Pre-School Kindergarten Inc Como Pre-School Kindergarten Assoc Inc
Castle Hill Pre-School Kindergarten 90,859 Como Pre-School 91,557
Catherine Field Pre-School Kindergarten Inc Concord Kindergarten Association Inc
Catherine Field Pre-School 75,848 Concord Kindergarten 93,877
Catherine Pre-School East Maitland Inc Concord-West Rhodes Pre-School 97,552
Catherine Pre-School 70,574
Condobolin Pre-School Kindergarten Inc
Cawongla Playhouse Inc Condobolin Pre-School Kindergarten 74,538
Cawongla Playhouse 87,235
Coogee Synagogue Batory Kindergarten Inc
Central Shoalhaven Mobile Pre-School 151,177 Coogee Synagogue Batory Kindergarten 57,969
179
Cessnock Multi Purpose Children's Centre Ltd Cooks Hill Community Pre-School Inc
Cessnock Pre-School Centre 83,813 Cooks Hill Community Pre-School 54,945
Charles Sturt University - Riverina Coolah Pre-School Kindergarten Inc
Campus Pre-School Unit 1 74,143 Coolah Pre-School Kindergarten 68,069
Campus Pre-School Unit 2 62,027
Coolamon Pre-School Association Inc
Cherrybrook Community Pre-School Inc Coolamon Pre-School 67,681
Cherrybrook Pre-School Kindergarten 48,054
Cooma Lambie Street Pre-School Association Inc
Children First Inc Cooma Lambie Street Pre-School 92,696
Alpha Street Pre-School 69,180
Cooma North Pre-School Association Inc
Children First Inc Cooma North Pre-School 67,189
Balmoral Street Pre-School 158,614
Plumpton Long Day Care Centre - Pre-School 9,571 Coonabarabran Pre-School Centre Inc
Coonabarabran Pre-School Centre 74,973
Chillingham and Tyalgum Community Pre-School Inc
Chillingham & Tyalgum Community Pre-School 55,637 Coonabarabran Shire Council
Connect Five Children's Services 153,962
Christ Church Gladesville Pre-School Kindergarten Inc
Christ Church Gladesville Pre-School Kindergarten 179,489 Coonamble Pre-School Association Inc
Coonamble Pre-School 70,522
Christ Church St Ives Pre-School Inc
Christ Church St Ives Pre-School 61,578 Cootamundra Centenary Pre-School Association Inc
Cootamundra Centenary Pre-School 108,231
Church of the Foursquare Gospel (Aust) Ltd
Calvary Chapel Pre-School Centre 132,778 Copmanhurst Pre-School
Copmanhurst Pre-School 30,817
Club Marconi of Bossley Park Social, Recreation & Sporting Centre Ltd
Marconi Pre-School Centre 67,179 Corowa Pre-School Association Inc
Corowa Pre-School Centre 64,137
Clunes Community Pre-School Association Inc
Clunes Community Pre-School 54,624 Council of the Shire of Culcairn
Walla Walla Children's Services 10,905
Cobar Pre-School Centre Association Inc
Cobar Pre-School 73,122 Country Women's Association Coraki Branch
Coraki CWA Pre-School 72,144
Cobargo Pre-School Inc
Cobargo Pre-School 25,478 Coutts Crossing Pre-School Inc
Coutts Crossing Pre-School 45,607
Coffs Harbour Pre-School Association Inc
Coffs Harbour Pre-School 127,273 Cowra Early Childhood Services Co-operative Ltd
Cowra Children's Mobile Resource 75,918
Coldstream Community Pre-School Inc
Coldstream Community Pre-School 69,921 Cowra Sessional Care 40,779

Coleambally Pre-School Kindergarten Inc Cranbrook School

Coleambally Pre-School Kindergarten 95,479 St Mark's Pre-School 81,765
St Michael's Pre-School - Vaucluse 74,943
Collarenebri Pre-School Inc
Collarenebri Pre-School 48,742 Crescent Head Community Pre-School
Crescent Head Community Pre-School 63,552
Collaroy Plateau Community Kindergarten 82,602
Cringila Community Co-operative
Colo Wilderness Mobile Resource Unit Southern Suburbs Mobile Pre-School 81,506
Colo Wilderness Mobile Resource Unit Subsidy 139,163
Cronulla Pre-School Kindergarten Association Inc
Comboyne Community Pre-School Kindergarten Inc Cronulla Pre-School Kindergarten 123,988
Comboyne Pre-School 32,033
 Crookwell Neighbourhood Centre Inc Durrumbul Community Pre-School Association Inc
Bigga Outreach Pre-School 6,130 Durrumbul Community Pre-School 89,597
Crookwell Mobile Children's Services 27,300
East Lindfield Community Pre-School 88,609
Cudal Community Pre-School Inc
East Lismore Community Pre-School Inc
Cudal Community Pre-School 32,276
East Lismore Community Pre-School 122,108
Culcairn Early Childhood Centre Inc
East Maitland Pre-School Kindergarten Assoc Inc
Culcairn Pre-School 43,373
East Maitland Pre-School - Brunswick Street 89,084
Cumnock Village Pre-School Inc East Maitland Pre-School - George Street 67,601
Cumnock Village Pre-School 29,233
East Willoughby Pre-School Inc
180 Currambena Pre-School 47,615 East Willoughby Pre-School 81,367
Dalaigur Pre-School Association Inc Eastern Suburbs Montessori Association Ltd
Dalaigur Pre-School 121,012 Montessori East - Bondi 16,770
Montessori East Vaucluse 34,942
Dandaloo Gayngil Aboriginal Corporation
Dandaloo Gayngil Pre-School & Occasional Eden Creek/Fairymount Pre-School Inc
Care Centre - Toomelah 119,727 Eden Creek/Fairymount Pre-School 66,012
Dareton Pre-School Inc Eden Pre-School Kindergarten Association Inc
Dareton Pre-School 60,717 Eden Pre-School Kindergarten 88,694
Sapphire Mobile Children's Services 46,937
Delegate & District Pre-School 44,725
Edgeworth Community Pre-School 46,320
Deniliquin Children's Centre Inc
Deniliquin Mobile 53,100 Elanora Heights Community Centre Pre-School 94,117
Deniliquin Pre-School Kindergarten 131,488
Elizabeth Macarthur Montessori Pre-School Association Inc
Denman Children's Centre Association Inc Elizabeth Macarthur Montessori Pre-School 20,350
Denman Children's Centre 119,692
Elonera Ltd
Department of Education & Training - Lismore Elonera Montessori Pre-School 29,201
Box Ridge Early Childhood Transition Program 38,564
Emanuel School
Department of Education & Training - Murwillumbah The Kornmehl Centre 65,593
Cabbage Tree Island Early Childhood Transition Program 35,854
Engadine Church of Christ Pre-School 58,411
Department of Education & Training - Queanbeyan
Engadine Pre-School Kindergarten Inc
Queanbeyan South Public School Transition Program 25,802
Engadine Pre-School Kindergarten 109,094
Department of Education & Training - Western (Orana Far West)
Eugowra Pre-School Inc
Wilcannia Early Childhood Centre 78,573
Eugowra Pre-School 28,166
Doonside Kindergarten Inc
Eungai Pre-School Inc
Doonside Kindergarten 145,659
Eungai Pre-School 61,782
Dorrigo Pre-School Association Inc
Euston Pre-School Association Inc
Dorrigo Pre-School 82,839
Euston Pre-School 38,934
Drummond Park Pre-School Association Inc
Evans Head Pre-School Inc
Drummond Park Pre-School 42,673
Evans Head Pre-School 66,515
Drummoyne Baptist Pre-School Centre 65,670
Fairfield City Council
Drummoyne Pre-School Kindergarten Inc Bonnyrigg Heights Children's Centre 25,764
Drummoyne Pre-School Kindergarten 93,242 Fairfield Early Learning Centre Pre-School 44,193
Fairfield Mobile 1 Pre-School 77,589
Dubbo & District Pre-School Kindergarten Inc
Fairfield Mobile 2 Pre-School 80,345
Dubbo & District Pre-School Kindergarten 175,845
Marlborough Street Pre-School 134,126
Dubbo West Pre-School Inc Tarlington Parade Pre-School 165,533
Dubbo West Pre-School 92,814 Tasman Parade Pre-School 67,101
Villawood Pre-School 146,907
Dunedoo Pre-School Kindergarten 92,638
Federal Community Childrens Centre Inc
Dungog Pre-School Kindergarten Inc
Federal Pre-School 68,755
Dungog Pre-School Kindergarten 66,451
Felton Street Early Learning Pre-School Inc
Dunoon Pre-School Inc
Felton Street Early Learning Pre-School 131,374
Dunoon Community Pre-School 71,363
Forbes Child Care Centre Inc Granville Multicultural Community Centre Inc
Forbes Child Care Centre Pre-School 15,388 Preparation Program for Children from CALD 97,755
Forbes Pre-School Kindergarten Co-op Ltd Grays Point Pre-School Kindergarten Association
Forbes Pre-School Kindergarten 70,753 Grays Point Pre-School 50,210
Forest Hill Community Pre-School Inc Great Lakes Children's Centre Inc
Forest Hill Pre-School 65,050 Great Lakes Children's Centre 184,172
Frederick Street Kindergarten Co-op Ltd Greenacre Church of Christ
Frederick Street Kindergarten 143,839 Greenacre Church of Christ Preschool 66,583
Gainmara Birrilee Pre-School Association Inc Greenbank Community Pre-School 22,974
181
Gainmara Birrilee Pre-School 55,324
Greenwich Community Pre-School Inc
Galston District Pre-School (Metro North) Greenwich Community Pre-School 47,361
Galston District Pre-School 81,554
Grenfell Pre-School & Long Day Care Centre Inc
Ganmain Pied Piper Pre-School Inc Grenfell Pre-School 50,980
Pied Piper Pre-School 65,784
Greta Community Pre-School Inc
Gilgandra Pre-School Inc Greta Community Pre-School 50,440
Gilgandra Pre-School 59,985
Griffith East Pre-School Inc
Girrawong Pre-School Inc Griffith East Pre-School Kindergarten 99,708
Girrawong Pre-School 166,835
Griffith Pre-School Kindergarten Inc
Girrinbai Community Pre-School Inc Griffith Pre-School Kindergarten 107,679
Girrinbai Community Pre-School 102,915
Griffith Wiradjuri Aboriginal Pre-School Inc
Glen Innes Pre-School Association Inc Griffith Wiradjuri Aboriginal Pre-School 56,788
Glen Innes Pre-School 103,048
Gudga-Ga-Nura Aboriginal Pre-School Association
Glen Innes Pre-School - Outreach Program 27,640
Gudga-Ga-Nura Pre-School 70,744
Glenbrook Pre-School Kindergarten Inc
Gulargambone Pre-School 52,791
Glenbrook Pre-School Kindergarten 83,723
Gulgong Pre-School Inc
Glenmark Pre-School Kindergarten Inc
Gulgong Pre-School 66,884
Glenmark Pre-School Kindergarten 109,308
Gulpa Pre-School Inc
Glenorie Pre-School Kindergarten
Gulpa Pre-School 30,752
Glenorie Pre-School 56,871
Gummyaney Aboriginal Corporation
Glenreagh Pre-School Inc
Gummyaney Aboriginal Pre-School 55,422
Glenreagh Pre-School 62,275
Gumnut Community Pre-School 64,840
Gloucester Pre-School 73,120
Gundagai Pre-School Kindergarten Inc
Goodooga Pre-School 41,664
Gundagai Pre-School Kindergarten 59,499
Goonellabah Pre-School Inc
Gunnedah Baptist Child Care Association Ltd
Goonellabah Pre-School 135,253
Gunnedah Baptist Community Pre-School 126,661
Gordon Pre-School Centre 153,468
Gunnedah Pre-School Kindergarten Association Inc
Gorokan Pre-School Inc Gunnedah Pre-School 108,746
Gorokan Pre-School 181,535
Gunning & District Pre-School 41,897
Gosford Baptist Pre-School Inc
Guyra Pre-School Inc
Gosford Baptist Pre-School 132,568
Guyra Pre-School & Long Day Care Centre 51,135
Gosford Pre-School Ltd
Gwydir Mobile Children's Services Inc
Gosford Pre-School 107,422
Gwydir Mobile Children's Services 81,708
Goulburn Pre-School Association Inc
Gymea Nursery School & Kindergarten Co-operative Society Ltd
Goulburn Pre-School 119,822
Gymea Nursery School 97,736
Goulding Hill Pre-School Inc
Gyndarna Pre-School 44,487
Goulding Hill Pre-School 97,780
Hamilton Baptist Community Pre-School 77,282
Grafton Baptist Church Kindergarten Management Committee
Jacaranda Pre-School - South Grafton 92,547 Happy Day Pre-School Kindergarten Inc
Happy Day Kindergarten - Broken Hill 163,209
 Happy Days Kindergarten Ivanhoe Pre-School 48,796
Happy Days Kindergarten - Wentworthville 98,074
Jacaranda Pre-School Centre Inc
Harbord Kindergarten Inc Jacaranda Pre-School - Caringbah 134,869
Harbord Kindergarten 1 91,240
Jack & Jill Pre-School Association (Lithgow) Inc
Harbord Kindergarten 2 52,336
Jack & Jill Pre-School 98,849
Hawkesbury City Council
Jannali Pre-School Kindergarten Inc
Forgotten Valley Mobile Resource Unit 70,411
Jannali Pre-School Kindergarten 89,322
Hay Pre-School Kindergarten Inc
Jerilderie Pre-School Kindergarten Inc
Hay Pre-School Kindergarten 75,293
Jerilderie Pre-School Kindergarten 53,292
182 Heathdene Community Services Inc
Jerry Bailey Pre-School Association Inc
Heathdene Pre-School Kindergarten 145,931
Jerry Bailey Pre-School 48,685
Henry Street Community Pre-School Association Inc
Jesmond Community Pre-School
Henry Street Community Pre-School 71,578
Jesmond Community Pre-School 115,785
Henty Early Childhood Association Inc
Jindera Pre-School Kindergarten Association Inc
Henty Early Childhood Centre 39,086
Jindera Pre-School Centre 52,636
Hibiscus Children's Centre 90,328
Jumping Jack Community Pre-School Inc
Hills Montessori Society Jumping Jack Community Pre-School 97,091
Hills Montessori School 54,806
Junee RSL Memorial Pre-School Inc
Holbrook Children's Centre Inc Junee RSL Memorial Pre-School 77,649
Holbrook Children's Centre 78,522
Kangaroo Valley Pre-School Inc
Holsworthy Pre-School Parent's Association Inc Kangaroo Valley Pre-School 80,886
Holsworthy Pre-School 102,589
Kapooka Early Childhood Centre Inc
Holy Family Parish, Mt Druitt Kapooka Early Childhood Centre 60,060
Holy Family Pre-School 128,506
Karingal Pre-School - Nelson Bay Inc
Hornsby/Ku-ring-gai Montessori Society Karingal Pre-School - Nelson Bay 65,836
Hornsby/Ku-ring-gai Montessori Pre-School 29,771
Karuah Community Pre-School Association Inc
Howlong Pre-School Association Inc Karuah Pre-School 27,181
Howlong Pre-School Centre 50,349
Katoomba/Leura Pre-School Association Inc
Hunters Hill Pre-School Inc Katoomba Leura Pre-School 163,493
Hunter's Hill Pre-School 117,433
Keiraville Community Pre-School Inc
Illawarra Aboriginal Corporation Keiraville Community Pre-School 102,438
Winnanggay Pre-School 83,831
Kellyville Pre-School Kindergarten Inc
Illawarra Children's Services Ltd (Southern) Kellyville Pre-School Kindergarten 94,438
Bellambi Point Pre-School 158,453
Kempsey Children's Services Co-operative Ltd
Helensburgh Pre-School 98,853
Kempsey Central Pre-School 109,121
Wollongong City Pre-School 79,986
Kempsey Multi-Purpose Pre-School 26,539
Illawarra Montessori Pre-School Inc Kempsey South Pre-School 127,564
Illawarra Montessori Pre-School 60,393
Kenthurst Pre-School Kindergarten Inc
Iluka Pre-School Inc Kenthurst Pre-School 99,997
Iluka Pre-School 44,310
Khancoban & District Children's Resource Centre Inc
Inaburra Communications Ltd Khancoban Pre-School 21,469
Inaburra Pre-School 88,434
Kiama Pre-School Inc
Inner City Montessori Association Kiama Pre-School Kindergarten 94,784
Inner City Montessori - Balmain 63,275 Kookaburra Kinder Mobile Pre-School 70,833
Kinta Montessori Pre-School 43,306
Killarney Vale Pre-School Kindergarten Inc
Inverell District Family Services Inc Killarney Vale Pre-School Kindergarten 116,679
Inverell Jack & Jill Pre-School 64,852
Kinburra Pre-School Inc
Kindamindi Pre-School 126,931
Kinburra Pre-School 106,714
Northern Roads Activity Van - Pre-School 153,073
Tingha Pre-School 62,150 Kingscliff Mini School Inc
Kingscliff Mini School 66,688
Kingstown Pre-School Inc KU James Cahill Pre-School 142,296
Kingstown Pre-School 32,573 KU Peter Pan Paddington Pre-School 90,550
KU Randwick-Coogee Pre-School 148,368
Kinma Ltd
KU Rushcutters Bay Pre-School 96,844
Kinma School Pre-School 35,362
KU Sunbeam Pre-School 117,665
Kogarah Municipal Council Lance Child Care Centre 93,399
South Hurstville Kindergarten 107,684 Maybanke Kindergarten 67,714
Peter Pan Kindergarten - La Perouse 104,139
Koninderie Community Based Pre-School Inc
Sutherland Pre-School Centre 92,502
Koninderie Community Based Pre-School 62,147
KU Children's Services (Metro South West)
Koolyangarra Pre-School Aboriginal Corporation
Crusader Kindergarten 157,815 183
Koolyangarra Pre-School 77,960
Henson Street Kindergarten 59,972
Koorana Child & Family Centre Inc KU Briar Cottage Pre-School 125,628
Koorana Phillip St Pre-School 50,631 KU Burwood Pre-School 94,921
Koorana Child & Family Centre Inc KU Cobbity Pre-School 61,518
Koorana-Croydon Street Pre-School 82,189 KU Conjola Place Pre-School 40,863
KU Coomaling Mobile Pre-School 51,010
Kootingal & District Pre-School Inc KU Croydon Pre-School 67,567
Kootingal & District Pre-School 68,089 KU Georges Hall Pre-School 57,803
KU Children's Services (Hunter) KU Karingal Pre-School 69,714
KU Bel Air Pre-School 50,908 KU Liverpool City Pre-School 67,227
KU Mayfield Pre-School 143,358 KU Macarthur Learning Together 62,293
KU Merewether Pre-School 53,973 KU Macquarie Fields Pre-School 139,765
KU Swansea Pre-School 67,716 KU Milperra Preschool 81,854
KU Wickham Kindergarten 122,229 KU Mobile 2 Pre-School 56,944
KU Windale Pre-School 172,901 KU Mobile 3 Pre-School 63,739
KU Padstow Pre-School 93,089
KU Children's Services (Metro North) KU Revesby Pre-School 65,036
KU Avalon Community Pre-School 84,748 KU Yagoona Lions Pre-School 80,799
KU Bambara Road Pre-School 75,824 Leichhardt Pre-School 60,019
KU Berowra Pre-School 91,210 Petersham Pre-School 131,003
KU Bligh Park Pre-School 61,152 Phoenix Kindergarten 92,834
KU Cammeray Pre-School 51,048
KU Castlecrag Pre-School 86,793 KU Children's Services (Metro West)
KU Chatswood Community Pre-School 101,518 Isobel Pulsford Memorial Kindergarten 51,692
KU Chatswood West Pre-School 91,237 KU Blue Mountains Mobile Pre-School 101,191
KU Cheltenham Pre-School 89,997 KU Burnside Pre-School 116,878
KU East Killara Pre-School 80,375 KU Hebersham Pre-School 143,953
KU Eastwood Pre-School 93,958 KU Lethbridge Park Pre-School 96,922
KU Fox Valley Pre-School 54,004 KU Londonderry Pre-School 46,723
KU Grandstand Pre-School 92,702 KU Penrith Pre-School 110,878
KU Grevillea Pre-School 50,904 KU Rydalmere Pre-School 135,965
KU Killara Park Kindergarten 87,342 KU Shalvey Pre-School 184,568
KU Killarney Heights Pre-School 56,990 KU Wentworthville Pre-School 84,464
KU Mobile 1 Pre-School 40,750 KU Western Mobile Pre-School 76,859
KU Mosman Community Pre-School 85,545 KU Westmead Pre-School 126,046
KU Newport Beach Pre-School 90,330 West Merrylands Pre-School 66,322
KU North Ryde Pre-School 94,981 KU Bulli Pre-School 96,524
KU Osborne Park Children's Centre 129,481 KU Children's Services (Southern)
KU Scotland Island Pre-School 23,536 KU Corrimal Pre-School 66,850
KU South Turramurra Pre-School 82,875 KU Donkin Memorial Pre-School 112,808
KU St Ives Barra-Brui Pre-School 84,430 KU Gwynneville Pre-School 50,067
KU Wahroonga Pre-School 98,226 KU Northern Villages Mobile Pre-School 80,427
Special Needs Working Group 23,789 Wombarra Pre-School 57,762
West Pymble Pre-School 89,675
Kulai Pre-School Aboriginal Corporation
KU Children's Services (Metro South East) Kulai Pre-School 74,536
John J Carroll Kindergarten 107,569
KU Frances Newton Pre-School 93,751 Kunghur Community Pre-School Inc
KU Heathcote Pre-School 61,289 Kunghur Community Pre-School 40,218
KU James Cahill Learning Together Program 98,265
 Kurnell Pre-School Kindergarten Inc Lower Hunter Children's Activity Van Assoc Inc
Kurnell Pre-School Kindergarten 64,947 Cessnock Children's Activity Van 59,851
Lower Hunter Children's Activity Van 76,294
Kurri Kurri Pre-School 103,459
Lower Macleay Pre-School Inc
Kyogle Pre-School and Outside School Hours Care Association Inc
Lower Macleay Pre-School 98,860
Kyogle Pre-School 73,550
Lutheran Church of Australia Queensland District
Lady Game Community Kindergarten Inc
Grace Lutheran Pre-School 66,964
Lady Game Community Kindergarten 80,375
Lyrebird Pre-School Kindergarten - Nowra East Inc
Lake Cargelligo District Community Children's Centre Association Inc
Lyrebird Pre-School Kindergarten 130,977
Lake Cargelligo Pre-School Kindergarten 62,368
184 Macarthur Pre-School 123,269
Lalor Park Pre-School Kindergarten Association Inc
Lalor Park Pre-School Kindergarten 106,754 Macksville Pre-School Childcare Centre Ltd
Macksville Pre-School 122,774
Lane Cove Children's Centre
Birrahlee Lane Cove Kindergarten 179,734 Maclean Community Pre-School Inc
Lapstone Pre-School Kindergarten Association Inc Maclean Community Pre-School 80,245
Lapstone Pre-School 62,801 Macquarie Hills Community Pre-School Inc
Larool Pre-School Inc Macquarie Hills Community Pre-School 107,781
Larool Crescent Children's Centre 85,263 Macquarie Pre-Schools Co-operative Ltd
Lawrence Community Pre-School Inc Blackalls Park Pre-School 48,760
Lawrence Community Pre-School 29,044 Carey Bay Pre-School 54,163
Toronto Community Pre-School 68,674
Lawson Community Pre-School Assoc Inc
Lawson Community Pre-School 89,248 Maitland Mobile Children's Resource Unit Inc
Maitland Mobile Children's Resource Unit 133,810
Learning Links
Learning Links Pre-School 81,487 Maitland Nursery School Inc
Maitland Nursery School 103,188
Leeton Pre-School Association
Leeton Pre-School 125,060 Manildra Pre-School Kindergarten Inc
Manildra Pre-School Kindergarten 35,470
Leichhardt Municipal Council
Broughton Street Kindergarten 55,733 Manilla Community Pre-School Inc
Hilder Booler Extended Hours Kindergarten 100,905 Manilla Community Pre-School & Occasional Care 91,165

Lennox Head Community Pre-School Inc Manly Council

Lennox Head Community Pre-School 78,530 Ivanhoe Park Pre-School 48,823
Manly Community Pre-School 90,598
Lightning Ridge Pre-School 76,002
Manly Vale Community Kindergarten Inc
Lilly Pilly Community Pre-School Inc Manly Vale Community Kindergarten 66,928
Lilly Pilly Community Pre-School 74,317
Manly Warringah Montessori Society
Lindfield Montessori Society Inc Farmhouse Montessori School 40,323
The Children's House Montessori Pre-School 25,366
Marayong Pre-School Kindergarten Inc
Lismore Parish Centre Pre-School Association Marayong Pre-School Kindergarten 117,576
Parish Centre Pre-School 70,535
Maronite Sisters of the Holy Family
Lismore Pre-School 117,615 Maronite Sisters of The Holy Family Pre-School 28,884
Lithgow Rural Multi Purpose Child Care Assoc Inc Marrickville Council
Gumnut House Pre-School - MPC 91,264
Globe - Wilkins Pre-School 178,772
Little Yuin Pre-School Aboriginal Corp
Marulan & District Pre-School Association Inc
Little Yuin Aboriginal Day Care Centre 60,375
Marulan & District Pre-School 26,143
Liverpool Districts Neighbourhood Centres Assoc
Masada College
Pied Piper Project 82,235
Masada Pre-School 70,329
Lockhart Pre-School Kindergarten Inc Poppy Cottage Pre-School 41,345
Lockhart Pre-School Kindergarten 63,425
Mathoura Pre-School Inc
Long Flat Pre-School 26,874 Mathoura Pre-School 20,305
Long Jetty Pre-School 126,331 Mayfield Central Community Pre-School Kindergarten Ltd
Mayfield Central Community Pre-School 105,814
Lower Bucca Community Pre-School 33,347
Medowie Community Pre-School Inc Moulamein Pre-School Inc
Medowie Community Pre-School 57,414 Moulamein Pre-School 26,750
Mendooran Pre-School Inc Mount Sinai College
Mendooran Pre-School 34,234 Mount Sinai College Pre-School 93,644
Menindee Children's Centre 60,837 Mountain Community Children's Centre Inc (Metro North)
Mountain Community Children's Centre 15,916
Merindah Children's Centre Inc
Mountain Community Pre-School 72,856
Merindah Children's Centre 21,198
Mountain Pre-School Lowanna Inc
Merriwa Pre-School Kindergarten Association Inc
Mountain Pre-School Lowanna 42,990
Merriwa Pre-School Kindergarten 49,314
Mt Warning Pre-School 61,302
185
Merrylands Christian Pre-School Association Inc
St Annes Pre-School 58,778 Mt Zion Kindergarten
Mt Zion War Memorial Kindergarten 112,557
Merrylands Christian Pre-School Association Inc
St Thomas Pre-School 108,137 Mudgee Pre-School Centre 216,590
Metford Community Baptist Church Pre-School Kindergarten Inc Mullumbimby Community Pre-School Association Inc
Metford Community Baptist Church Mullumbimby Community Pre-School 69,364
Pre-School Kindergarten 122,782
Mulwala Pre-School Inc
Milton Ulladulla Pre-School Association Mulwala Pre-School Centre 70,590
Milton Ulladulla Pre-School 123,085
Murrin Bridge Pre-School Association Inc
Mindaribba Local Aboriginal Land Council Murrin Bridge Pre-School 49,087
Mindaribba Local Aboriginal Land Council Pre-School 59,078
Murrumbateman Early Childhood Centre Assoc Inc
Mingoola Pre-School Inc Murrumbateman Early Childhood Centre 24,304
Mingoola Pre-School 38,670
Murrurundi Community Pre-School 31,290
Minimbah Pre-School Aboriginal Corporation
Minimbah Pre-School 122,714 Muswellbrook Pre-School Kindergarten Inc
Muswellbrook Pre-School Kindergarten 1 148,298
Miranda Kindergarten Association Inc Muswellbrook Pre-School Kindergarten 2 29,551
Miranda Kindergarten 140,596
Nabiac & District Pre-School Association Inc
Mission Australia - Sydney City Mission (Metro South West) Nabiac & District Pre-School 83,670
Miller Community Pre-School & Early Intervention 194,406
Nambucca Heads Pre-School Play Centre Pty Ltd
Mission Australia - Sydney City Mission (Metro South West) Nambucca Heads Pre-School 105,683
Rossmore Community Pre-School 85,012
Nana Glen Pre-School 77,879
Mittagong Pre-School Kindergarten Inc
Mittagong Pre-School Kindergarten 76,598 Nanima Pre-School Association Inc
Nanima Pre-School 93,565
Moama & District Pre-School Centre Inc
Moama & District Pre-School 97,685 Narooma Pre-School Kindergarten Association Inc
Narooma Pre-School Kindergarten 80,678
Molong & District Pre-School Association
Molong & District Pre-School 70,996 Narrabeen Community Kindergarten Co-op Ltd
Narrabeen Community Kindergarten 98,007
Monaro Mobile Pre-School Inc
Monaro Mobile Pre-School 73,444 Narrabri Pre-School Association Inc
Narrabri Pre-School 111,487
Moree Pre-School Inc
Moree Pre-School 97,336 Narrandera Pre-School Inc
Narrandera Pre-School 84,978
Moresby Park Pre-School Inc
Moresby Park Pre-School 86,902 Narromine Pre-School Kindergarten 81,837

Moriah War Memorial College Association Narwee Pre-School Kindergarten Inc

Moriah College Pre-School: John I Einfeld Campus 113,797 Narwee Pre-School Kindergarten 100,575

Moriah War Memorial College Association Newcastle Baptist Community Pre-School Inc
Moriah Pre-School Kindergarten 123,516 Newcastle Baptist Community Pre-School 61,751

Mortdale/Oatley Baptist Church Ngayaamba Waluura Aboriginal Corporation

Minooka Pre-School Centre 98,743 Giiguy Gamambi Pre-School 83,665

Moruya Pre-School Kindergarten Inc Nimbin Pre-School & Child Care Association Inc
Moruya Pre-School Kindergarten 80,274 Nimbin Pre-School 78,219
 Nimmitabel Pre-School Inc Parkes Early Childhood Centre Inc
Nimmitabel Pre-School 43,331 Parkes Multi-Purpose Pre-School - Multi-purpose Centre 75,410
Parkes Pre-School Kindergarten 77,801
Nords Wharf Community Pre-School 33,254
Parklands Community Pre-School & Children's Centre Inc
Normanhurst West Community Pre-School 22,678
Parklands Community Pre-School & Childrens Centre 147,874
North Brighton Pre-School 98,275
Paterson Pre-School Inc
North Epping Kindergarten Paterson Pre-School 57,844
North Epping Kindergarten Pre-School 87,207
PCYC NSW Ltd
North Rocks Pre-School Inc PCYC Bright Sparks Pre-School 47,634
186 North Rocks Pre-School 89,726
Peak Hill Pre-School Kindergarten Inc
North Ryde Community Pre-School 110,312 Peak Hill Pre-School Kindergarten 91,257
North Shore Temple Emanuel Peninsula Community Pre-School Inc
Martin & Emma Hannes Pre-School 52,482 Peninsula Community Pre-School 53,655
North St Marys Community Pre-School Assoc Inc Peninsula Montessori Association
North St Marys Community Pre-School 70,505 Forestville Montessori Pre-School 25,071
North St Marys Community Pre-School Assoc Inc Pennant Hills War Memorial Children's Centre 123,710
North St Marys Community Pre-School - Extension 14,525
Penrith City Council
North St Marys Neighbourhood Centre Inc Cooinda Pre-School 95,716
North St Marys Community Pre-School 44,593 Grays Lane Pre-School 73,302
Northside Baptist Pre-School - Northbridge Gumbirra Pre-School 95,548
Northside Baptist Pre-School 89,734 Koolyangarra Children's Centre 101,949
Mountains to Meadows Mobile Pre-School 63,885
Northside Montessori Society Rainbow Cottage Pre-School 64,569
Stepping Stones Montessori Pre-School 61,807 St Marys Pre-School Kindergarten 80,693
Norwood Community Pre-School 47,136 Tandara Pre-School 84,138

Nundle CWA Pre-School 26,909 Periwinkle Children's Centre

Periwinkle Pre-School 39,825
Oberon Children's Centre Inc
Oberon Children's Centre 55,577 Peter Pan Pre-School Kindergarten - Tamworth Inc
Peter Pan Pre-School Kindergarten - Tamworth 120,546
Ocean Shores Pre-School Inc
Ocean Shores Pre-School 58,753 Peter Pan Pre-School Wollongong Inc
Peter Pan Pre-School - Wollongong 60,769
Old Bar Community Pre-School 87,886
Peter Rabbit Community Pre-School Inc
Ooranga Family Mobile Resource Unit Assoc Inc Peter Rabbit Community Pre-School 43,204
Ooranga Mobile Early Childhood Service 136,449
Picton Pre-School Kindergarten Ltd
Orama Pre-School Association Picton Pre-School 106,730
Orama Pre-School 134,244
Pied Piper Pre-School Association - Wallerawang Inc
Orana Community Pre-School Inc
Pied Piper Pre-School - Multi-purpose Centre 79,367
Orana Community Pre-School 81,663
Pippies Early Childhood Centre Inc
Orange Pre-School Kindergarten Ltd
Pippies Multi Purpose Centre - Pre-School 74,213
Orange Pre-School Kindergarten 106,365
Pius X Aboriginal Corporation
Orient Point Community Pre-School Inc
Kiah Pre-School 128,579
Orient Point Community Pre-School 66,773
Playtime Pre-School Centre Inc
Our Lady Queen of Peace Parish
Playtime Pre-School Centre 65,709
Our Lady Queen of Peace Parish Pre-School 55,260
Pleasant Hills Pre-School Kindergarten Inc
Palm Beach War Memorial Kindergarten Inc
Pleasant Hills Pre-School Kindergarten 30,441
Palm Beach War Memorial Kindergarten 62,041
Ponyara Pre-School Kindergarten Association Ltd
Pambula Pre-School Kindergarten Association Inc
Ponyara Pre-School 64,891
Pambula NS - RMPC Pre-School 49,457
Pooncarie Public School Parents & Citizens Assoc Inc
Pambula Pre-School Kindergarten Association Inc
Pooncarie Pre-School 6,705
Pambula Pre-School Kindergarten 58,198
Port Macquarie Community Pre-School Ltd
Port Macquarie Community Pre-School 220,228
Port Macquarie Community Pre-School Ltd Robertson Pre-School Kindergarten Inc
Port Macquarie Pre-School Annexe 82,239 Robertson Pre-School Kindergarten 73,686
Port Stephens Council Rocky Hall Pre-School Association
Port Stephens Activity Van 138,988 Rocky Hall Pre-School 33,535
Possum's Community Pre-School Association Inc Rosebank Community Pre-School Inc
Possum's Community Pre-School 51,071 Rosebank Community Pre-School 54,664
Possums' Den Coffs Harbour Inc Rosellas Children's Centre Inc
Possums' Den Pre-School 34,304 Rosellas Children's Centre 118,755
Pottsville Community Pre-School Inc Ross Circuit Pre-School Centre Inc
187
Pottsville Community Pre-School 62,270 Ross Circuit Pre-School Centre 221,964
Presbyterian Church of Australia Property Trust Rowena Pre-School Inc
Social Services (Central West) Rowena Pre-School 12,334
Elizabeth Chifley Memorial Pre-School 93,454
Royal Institute for Deaf & Blind Children (Hunter)
Presbyterian Church of Australia Property Trust Tingira Centre 34,750
Social Services (Metro South East)
Sutherland Presbyterian Church Pre-School 37,648 Royal Institute for Deaf & Blind Children (Metro West)
Glenmore Park Early Childhood Centre 24,417
Presbyterian Church of Australia Property Trust
Social Services (Nepean) Royal Institute for Deaf & Blind Children (Metro West)
Tregear Presbyterian Kindergarten 144,442 Roberta Reid Centre Pre-School 16,177
Presbyterian Church of Australia Property Trust Royal Institute for Deaf & Blind Children (Metro West)
Social Services (Nepean) Rockie Woofit Pre-School 61,121
Windsor Presbyterian Pre-School Kindergarten 117,077
Royal Institute for Deaf & Blind Children (Metro West)
Project Enrichment of Childhood Pre-School Bourke Inc
Vision-Ed Pre-School 20,350
POEC Bourke Pre-School 87,294
Rylstone Kandos Pre-School Inc
Pymble/Turramurra Kindergarten Inc
Rylstone Kandos Pre-School 67,454
Pymble/Turramurra Kindergarten 90,811
Samaritans Youth Services (Metro North)
Queanbeyan & District Pre-School Association
Cynthia Street Pre-School 15,923
Harris Park Pre-School 99,522
Jingera Pre-School 27,273 Sans Souci Community Pre-School Association Inc
Karabar Pre-School 59,852 Sans Souci Pre-School 138,180
Waratah Pre-School 73,661 Scone & District Pre-School Inc
Quirindi Pre-School Kindergarten Inc Scone & District Pre-School 128,923
Premer Outreach Pre-School 20,606 SDN Children's Services (Southern)
Quirindi Pre-School 58,516 Batemans Bay Pre-School 70,405
Rainbow Playhouse Pre-School Inc SDN Children's Services (Southern)
Rainbow Playhouse Pre-School 61,543 Crookwell Pre-School 59,102
Rainbow Pre-School Association Inc Shared Vision Aboriginal Corporation
Rainbow Pre-School - Broken Hill 140,754 Jarjum Pre-School 87,807
Raymond Terrace Community Pre-School Inc Shoalhaven Community Development Aboriginal Corp
Raymond Terrace Community Pre-School 131,281 Murragang Pre-School 98,264
Redhead Community Pre-School Inc Shoalhaven Community Pre-School Inc
Redhead Community Pre-School 62,243 Shoalhaven Community Pre-School 105,051
Richmond Hill Community Pre-School Inc Singleton Heights Pre-School Inc
Richmond Hill Community Pre-School 17,385 Singleton Heights Pre-School 97,517
Richmond Pre-School Kindergarten Assoc Inc Singleton Pre-School Inc
Richmond Pre-School 117,905 Singleton Pre-School 142,701
River Street Children's Centre Inc Singleton Shire Council
River Street Children's Centre Pre-School 99,826 Colleen Gale Children's Centre - Pre-School 90,124
Riverina Children's Activity Van Inc Singleton Shire Council
Riverina Children's Activity Van 69,966 Singleton Mobile Pre-School 28,280
Riverwood Children's Centre Inc
Riverwood Children's Centre 165,076
 SOS Child Care Centre 76,342 St Stephen's Pre-School Inc
St Stephen's Pre-School 70,498
South West Rocks Pre-School Inc
South West Rocks Pre-School 105,786 St Stephens Pre-School Kindergarten Inc
St Stephens Pre-School Kindergarten 124,792
Southside Montessori Pre-School 23,491
St Therese Community Pre-School Inc
Springdale Heights Pre-School Inc
St Therese Community Pre-School 52,398
Springdale Heights Pre-School 63,405
Strathfield & District Hebrew Congregation
Springwood & District Pre-School Kindergarten
Yolanda Kramer Kindergarten
Springwood & District Pre-School Kindergarten 90,222
Yolanda Kramer Kindergarten 95,882
188 Springwood Early Learning Association Inc Stroud Neighbourhood Children's Co-operative
Clarinda Montessori Pre-School 42,269 Stroud Neighbourhood Children's Pre-School 40,748
St Andrew's Kindergarten Abbotsford Inc Stuarts Point Pre-School Association Inc
St Andrew's Kindergarten - Abbotsford 70,242 Stuarts Point Pre-School 86,022
St Dunstans Pre-School Kindergarten Inc Sugartowns Community Pre-School Inc
St Dunstans Pre-School Kindergarten 97,760 Sugartowns Community Pre-School 45,969
St George Pre-School (Marsfield) Inc Sun Valley Pre-School Kindergarten 46,371
St George Pre-School - Marsfield 55,427
Sutherland Area Christian Services Ltd
St Ives Pre-School 87,650 Gymea Baptist Church Pre-School 27,115
St John's North Ryde Pre-School Association Inc Sutherland Shire Montessori Society
St John's Pre-School - North Ryde 110,729 Montessori Children's World 61,900
St John's Pre-School Ashfield Inc. Sydney Rescue Work Society
St John's Pre-School - Ashfield 111,767 (trading as) Communicare Sydney (Metro South West)
St Joseph's Community Pre-School Inc Strathfield Sessional Pre-School 112,251
St Joseph's Pre-School - Tweed 125,457 Sydney Rescue Work Society
(trading as) Communicare Sydney (Metro West)
St Luke's Pre-School Dapto Inc
Kinder Kapers Pre-School 91,416
St Luke's Pre-School - Dapto 97,812
Sydney Talmudical College Association
St Lukes Pre-School Northmead Inc Blair Street Yeshiva Pre-School 112,092
St Lukes Pre-School - Northmead 56,331
Sydney Talmudical College Association
St Mark's Northbridge Kindergarten Inc Dover Heights Yeshiva Pre-School 101,203
St Mark's Northbridge Kindergarten 94,261
Tabulam & District Community Pre-School Inc
St Mark's Pre-School Avalon Inc Tabulam & District Pre-School 77,630
St Mark's Pre-School Avalon 60,284
Tamworth Montessori Association Inc
St Mark's Pre-School Inc - Hurstville South Tamworth Montessori Pre-School 52,642
St Mark's Pre-School - Hurstville South 67,579
Tarago Pre-School Association Inc
St Marks Brighton le Sands Pre-School Kindergarten Inc Tarago Pre-School 25,197
St Mark's Pre-School - Brighton-le-Sands 65,316
Taree & District Pre-School Ltd
St Mary's Community Pre-School Casino Inc Taree & District Pre-School 220,356
St Mary's Community Pre-School - Casino 145,146
Tathra Children's Services Association Inc
St Mary's North Tamworth Pre-School Inc Tathra Children's Services 58,713
St Mary's North Tamworth Pre-School 62,041
Tea Gardens/Hawks Nest Pre-School Kindergarten Inc
St Marys Guildford Pre-School 130,621 Tea Gardens/Hawks Nest Pre-School Kindergarten 44,691
St Michael's Pre-School Kindergarten Inc Temora Pre-School Kindergarten Inc
St Michael's Pre-School Kindergarten - Wollongong 72,381 Temora Pre-School Kindergarten 96,355
St Peter's Pre-School Ltd Temple Emanuel Woollahra Kindergarten Inc (Metro South East)
St Peter's Pre-School - Armidale 94,169 Temple Emanuel Woollahra Kindergarten 122,579
St Peter's Pre-School Tamworth Inc Tenterfield Pre-School Kindergarten Inc
St Peter's Pre-School - Tamworth 81,323 Tenterfield Pre-School 76,848
St Peters Pre-School 67,042 Terrey Hills Community Kindergarten 59,924

St Stephen's Belrose Kindergarten Inc The Armidale Children's House Montessori School Inc
St Stephen's Belrose Kindergarten 134,006 The Armidale Children's House Montessori School 83,694
The Armidale Church of Christ Adventureland Pre-School Inc Tibooburra Multi Purpose Centre Inc
Adventureland Pre-School 67,447 Tibooburra Multi Purpose Centre - Pre-School 16,925
The Armidale Waldorf School Ltd Tocumwal Pre-School Kindergarten Inc
Boongaiai Pre-School 41,030 Tocumwal Pre-School 51,144
The Basin Pre-School 114,104 Tooleybuc Pre-School Association Inc
Tooleybuc Pre-School 81,765
The Channon Children's Centre Inc
The Channon Pre-School 52,607 Tooraweenah Pre-School Association Inc
Tooraweenah Pre-School 24,157
The Corporate Trustees of the Diocese of Armidale
St Peter's Pre-School - Tamworth 32,214 Toormina Pre-School Kindergarten Inc
189
Toormina Pre-School 110,310
The Cubby House Pre-School & Occasional Care Centre Inc
The Cubby House Pre-School 27,530 Tottenham Pre-School Kindergarten Assoc Inc
Tottenham Pre-School 51,601
The Entrance Pre-School Kindergarten Association Inc
The Entrance Pre-School Kindergarten 168,118 Toukley Pre-School Kindergarten Inc
Toukley Pre-School Kindergarten 127,394
The Factory Community Centre Inc
Poet's Corner Kindergarten 98,714 Trangie Pre-School Kindergarten Association Inc
Trangie Pre-School 51,495
The Guardian Angel Pre-School Kindergarten Inc
Guardian Angel Pre-School 16,942 Trinity Pre-School Kindergarten Ltd
Trinity Pre-School Kindergarten 179,126
The Hills Community Kindergarten Inc
The Hills Community Kindergarten 82,518 Trundle Children's Service Inc
Trundle Pre-School Kindergarten 68,114
The Infants Home Ashfield
Family Centre of Early Intervention Pre-School 60,781 Trustees of the Christian Brothers (Metro South East)
Waterford Pre-School 44,344
The Jack & Jill Kindergarten - Hornsby
The Jack & Jill Kindergarten - Hornsby 97,353 Trustees Roman Catholic Church Diocese of Lismore
St Joseph's Pre-School - Laurieton 139,734
The Killarney School 46,987
St Joseph's Pre-School - Port Macquarie 212,821
The Little School 34,166
Tullamore Pre-School & Child Care Centre Inc
The Northern Nursery School Ltd Tullamore Pre-School 33,884
The Northern Nursery School 126,066
Tumbarumba Shire Council
The Oaks Pre-School Kindergarten Co-operative Ltd Puggles Children's Service Van - Project Deleted 25,552
The Oaks Pre-School 64,797
Tumut Pre-School Co-operative Society Ltd
The Point Pre-School Inc Tumut Pre-School 85,980
The Point Pre-School 46,761
Tuncurry Pre-School Inc
The Rock Pre-School Inc Tuncurry Pre-School 84,282
The Rock Pre-School 42,353
Tuntable Falls Early Childhood Centre Inc
The Scots School - Albury Tuntable Falls Early Childhood Centre 59,071
Scots Pre-School Centre 61,119
Tweed Heads Community Pre-School Inc
The Shepherd Centre (Metro South West) Tweed Heads Community Pre-School 58,567
Annette Shepherd Pre-School - Casula 16,323
Uniting Church in Aust Property Trust (NSW) -
The Shepherd Centre (Metro West) Children's Services Forum (Hunter)
Annette Shepherd Pre-School 3,992 Adamstown Heights Pre-School 63,303
The Shepherd Centre (Southern) Caves Beach Uniting Pre-School 105,679
Wollongong Shepherd Pre-School 7,467 St Lukes Pre-School - Belmont North 111,759
Uniting Church in Aust Property Trust (NSW) -
The Sydney Montessori Society
Children's Services Forum (Metro North)
The Children's House Montessori Pre-School - North Ryde 52,397
Forestville Pre-School 197,976
The Tower Pre-School - Jiggi Jemima Kindergarten 15,125
The Tower Pre-School - Jiggi 28,294 Pixie & Dixie Kindergarten 9,294
Shirley Road Pre-School 76,930
Thredbo Early Childhood Centre Inc
The Forest Pre-School 125,002
Thredbo Pre-School 14,590
Treetops Pre-School 68,003
Thurgoona Pre-School Inc Wahroonga Preparatory School 23,964
Thurgoona Pre-School 64,137
 Uniting Church in Aust Property Trust (NSW) - Walcha Council
Children's Services Forum (Metro South East) Walcha Pre-School 84,304
Caringbah Uniting Church Pre-School 44,700
Walgett Pre-School Kindergarten Inc
Carlton Uniting Church Pre-School 97,254
Walgett Pre-School Kindergarten 57,068
Mayflower Kindergarten 64,990
North Bondi Kindergarten 50,489 Wallsend Community Pre-School 109,504
Uniting Church in Aust Property Trust (NSW) Walsingham Community Pre-School Inc
Children's Services Forum (Metro South West) Walsingham Community Pre-School 76,600
Burwood Uniting Church Kindergarten 122,124
Earlwood Uniting Church Pre-School 135,915 Wangi Peter Pan Kindergarten Inc
Wangi Peter Pan Kindergarten 66,525
190 The Cottage Family Care Centre Pre-School 198,961
Waratah Montessori Pre-School 34,463
Uniting Church in Aust Property Trust (NSW)
Children's Services Forum (Metro West) Warialda Pre-School Inc
Ermington Uniting Church Pre-School 75,181 Warialda Pre-School 62,229
Harold Wheen Pre-School 126,026 Warilla Baptist Pre-School 72,052
North Rocks Uniting Church Pre-School Kindergarten 55,662
St Matthews Pre-School Kindergarten - Baulkham Hills 134,597 Warragamba Pre-School Inc
Susanna Children's Centre Pre-School 5,965 Warragamba Pre-School 114,293
Wesley Pre-School Kindergarten 92,557 Warren Pre-School Kindergarten 62,216
Uniting Church in Aust Property Trust (NSW)
Wauchope Pre-School Kindergarten Inc
Children's Services Forum (Northern)
Wauchope Pre-School 121,996
Murwillumbah Uniting Church Pre-School 62,858
Prince Street Jack & Jill Pre-School 67,587 Wee Waa & District Pre-School Association Inc
Uniting Church in Aust Property Trust (NSW) Wee Waa & District Pre-School 77,304
Children's Services Forum (Southern) Wellington Community Children's Centre Inc
St Columba Child Care Centre 53,354 Wellington Community Children's Centre 132,471
Uniting Church in Aust Property Trust (NSW)
Wentworth District Pre-School Play Centre Inc
UnitingCare Burnside -Campbelltown
Wentworth District Pre-School Play Centre 96,259
Children with Challenging Behaviours 7,721
Upper Macleay Pre-School Inc Wentworth Falls Pre-School Kindergarten 72,431
Upper Macleay Pre-School 98,754 Werris Creek & District Pre-School Association Inc
Uralla Pre-School Kindergarten Inc Werris Creek & District Pre-School 129,786
Uralla Pre-School 85,085 West Albury Pre-School Centre Inc
Urana Shire Council West Albury Pre-School Centre 118,845
Urana Shire Mobile Pre-School 60,221 West Bathurst Pre-School Inc
Uranquinty Pre-School Association Inc West Bathurst Pre-School 118,388
Uranquinty Pre-School 56,766 West Epping Pre-School Association Inc
Urunga Community Pre-School Inc West Epping Pre-School Kindergarten 80,093
Urunga Pre-School 86,729 Westlawn Pre-School Inc
UTS Child Care Inc (Metro North) Westlawn Pre-School 67,526
Community Education Working Group 24,500 Weston Community Pre-School Inc
Valla Community Pre-School Inc Weston Community Pre-School 80,390
Valla Community Pre-School 89,177 Wilberforce Pre-School Kindergarten Inc
Valley Pre-School Inc Wilberforce Pre-School Kindergarten 64,301
Valley Pre-School 36,110 Williams River Community Pre-School Assoc Inc
Wagga Wagga Nursery Kindergarten Society Inc Clarence Town Pre-School 40,700
Bardia Street Community Pre-School 78,272 Seaham Pre-School 37,624
Kangaroo Pre-School 62,061 Wallalong Pre-School 23,858
Kingfisher Pre-School 72,442 Williamtown Pre-School Inc
Koala Pre-School 72,154 Williamtown Pre-School 52,254
Kookaburra Pre-School 68,028
Rainbow Lorikeet Pre-School 83,480 Willoughby Community Pre-School Inc
Willoughby Community Pre-School 109,942
Wakool Pre-School Inc
Wakool Pre-School 58,680 Willow Tree Pre-School Inc
Willow Tree Pre-School 16,473
Wilsons Creek Community Pre-School Inc ANGLICARE - Canberra & Goulburn Youth & Family Services
Wilsons Creek Community Pre-School 55,409 St Saviour's Long Day Care 13,142
Windsor Pre-School Association Inc Annette's Place Inc
Windsor Pre-School 130,485 Annette's Place Long Day Care - Multi-Purpose Centre 18,287
Wingham & District Pre-School Kindergarten Ltd Ashmont Pre-School Inc
Wingham & District Mobile Pre-School Unit 84,077 Ashmont Pre-School 33,696
Wingham & District Pre-School 92,624
Auburn Council
Winmalee District Pre-School Kindergarten 86,156 Auburn Long Day Care Centre 31,339
Wirraway Pre-School 134,025 Australian Turkish & Kurdish Community Services Co-operative Ltd
191
Ana Kindergarten 26,299
Wollondilly Mobile Pre-School Association Inc
Wollondilly Mobile Pre-School 88,499 Awabakal Newcastle Aboriginal Co-operative Ltd
Awabakal Long Day Care Centre 31,019
Wollongbar Community Pre-School 62,102
Balmain Children's Centre Ltd
Woodenbong Pre-School Kindergarten Inc
Balmain Children's Centre 37,501
Woodenbong Pre-School 48,608
Bangalow Community Children's Centre Inc
Woollahra Municipal Kindergarten 126,187
Bangalow Community Pre-School 29,753
Woomera Aboriginal Corporation Albury
Bankstown Community Child Care
Koori Kindermanna Pre-School 59,685
Caterpillar Cottage 32,671
Woy Woy Peninsula Child Care Centre Co-operative
Bankstown Family Day Care Co-operative Ltd
Woy Woy Peninsula Pre-School 63,093
Chester Hill Community Child Care Centre 26,965
Wunanbiri Pre-School Inc Greenacre Community Child Care Centre 32,701
Wunanbiri Pre-School 127,008
Baptist Community Services - NSW & ACT (Metro West)
Wyong Pre-School Kindergarten Association Inc Northmead Baptist Child Care Centre - Long Day Care 28,679
Wyong Pre-School 162,951
Barnardos Australia - Auburn
Yamba Pre-School 80,873 Long Day Care Program 25,557
Yarrabin Outreach Inc Bathurst City Council
Nyngan Pre-School 75,981 Bathurst Long Day Care Centre 40,136
Yass Early Childhood Centre Association Batlow Apple Tree Learning Centre Co-operative Ltd
Yass Early Childhood Centre 78,866 Batlow Pre-School Long Day Care Centre 17,268
Yass Montessori Pre-School Inc Bega Valley Shire Council
Yass Montessori Pre-School 22,840 Bandara Children's Services - Long Day Care 16,278
Eden Child Care Centre 58,273
Yenda Pre-School Kindergarten Inc
Yenda Pre-School Kindergarten 59,082 Beresfield Community Children's Education Centre
Beresfield Community Childrens Education Centre 39,730
Yeoval Pre-School Inc
Yeoval Pre-School 37,962 Berrigan Children's Centre Association Inc
Berrigan Children's Centre 23,954
YMCA (Metro South West)
Bankstown City YMCA Pre-School Kindergarten 66,619 Betty Spears Child Care Centre 61,750
Young Pre-School Kindergarten Inc (Western) Birralee Longday Care Centre Inc
Young Pre-School Kindergarten 152,998 Birralee Longday Care Centre 36,576

Long Day Care Subsidies Birrelee Multi-Functional Aboriginal Children's Service

Aboriginal Corporation
Abbotsford Long Day Care Centre 31,585 Birrelee MACS Pre-School & Long Day Child Care Service
Abercrombie Street Child Care Ltd 30,335
Boundary Lane Children's Centre 41,665 Blacktown Anglican Child Care Centre Inc
Blacktown Anglican Child Care Centre 33,428
Adamstown Child Care Centre 32,323
Blacktown City Council
Amigoss Co-operative Ltd
Astral Drive Child Care Centre 30,154
Amigoss Child Care Centre 19,789
Blackett Child Care Centre 28,956
Amy Hurd Child Care Centre Inc Bob Sinclair Child Care Centre 28,171
Amy Hurd Child Care Centre 28,292 Cannon Street Child Care Centre 28,943
Dean Park Child Care Centre 30,635
 Hassall Grove Child Care Centre 33,013 Centacare - Catholic Family Services Diocese of Broken Bay
Hawke Lane Child Care Centre 33,640 Centacare Catholic Family Services Long Day Care 28,981
Hillend Road Child Care Centre 30,631
Central Sydney Area Health Service (Metro South East)
Jim Lynch Child Care Centre 28,517
Lucas Street Child Care Centre 29,152
John Armitage Child Care Centre 33,916
Kerry Jones Child Care Centre 15,024 Cessnock Multi Purpose Children's Centre Ltd
Kings Langley Child Care Centre 29,869 Cessnock Long Day Care Centre 35,996
Kings Park Child Care Centre 28,793
Charlestown Child Care & Early Learning Centre 29,803
Kurung Child Care Centre 29,869
Lalor Park Child Care Centre 50,026 Chinese Australian Services Society
Leabons Lane Child Care Centre 30,214 Campsie Child Care Centre 36,189
192
Maria Howey Child Care Centre 33,013 City of Albury
Nan Moran Child Care Centre 29,480 Banjora Children's Centre 37,993
Riverstone Child Care Centre 29,199
Vardys Road Child Care Centre 30,607 Clipper Road Children's Centre Inc
William Lawson Child Care Centre 28,865 Clipper Road Children's Centre 32,558

Blinky Bill Portland Child Care Centre Inc Clovelly Child Care Centre 32,041
Blinky Bill Long Day Care - Multi-Purpose Centre 29,815 Concord Family & Child Care Co-operative Ltd
Bolton Point Child Care Centre Inc Concord Children's Centre 20,943
Bolton Point Child Care Centre 32,834 Coolamon Cottage Child Care Centre
Bourke & District Multi-Purpose Child Care Coolamon Cottage 31,791
Bourke Child Care Centre 21,110 Cooloon Children's Centre Inc
Bradfield Park Pre-School & Child Care Centre Inc Cooloon Children's Centre 30,696
Bradfield Park Pre-School & Child Care Centre 31,541 Coonamble Children's Services Inc
Brewarrina Child Care Centre Association Inc Coonamble Multi-Functional Child Care Centre 20,079
Brewarrina Child Care Centre 8,596 Cowra Early Childhood Services Co-operative Ltd
Bunya Child Care Centre 30,931 Cowra Children's Mobile Resource Service - Long Day Care 3,728
Cowra Long Day Care (Carinya) 25,459
Burwood Neighbourhood Child Care Co-operative Ltd
Elm St Early Learning Centre 35,213 Cringila Children's House 23,797

Byron Shire Council Cudal Community Pre-School Inc

Sand Hills Early Childhood Centre 48,814 Cudal Long Day Care 2,170

Campbell Street Children's Centre Cuddlepie Early Childhood Learning Centre

Campbell Street Childcare & Education Centre 41,285 Cuddlepie Pre-School Day Care Centre 33,255

Campbelltown City Council Daisy Day Care Inc

Amarina Child Care Centre 37,941 Daisy Day Care 23,118
Amber Cottage 37,685 Deniliquin Children's Centre Inc
Eagles Nest Child Care Centre 31,578 Deniliquin Mobile - Long Day Care 4,944
Kabbarli Early Learning Centre 34,934
Minto Child Care Centre 32,598 Dubbo City Council
Parklands Child Care Centre 37,035 Rainbow Cottage Long Day Care 34,868
Waratah Cottage 35,548 Eastern Zone Gujaga Aboriginal Corporation
Wombat Willows Child Care Centre 33,362 Gujaga Multi-Functional Aboriginal Children's Service 62,834
Camperdown Child Care Centre 34,850 Eastlake Macquarie Community Child Care Inc
Canterbury Children's Cottage 25,733 Belmont Long Day Care Centre 37,607

Canterbury City Council Edgeworth Child Care Centre Inc

Earlwood Children's Centre 26,892 Edgeworth Child Care Centre 32,092
Hurlstone Park Children's Centre 29,066 Elermore Vale Early Learning Centre Inc
Lakemba Children's Centre 24,590 Elermore Vale Early Learning Centre 33,269
Urunga Parade Children's Centre 26,585
Elizabeth Street Extended Hours Pre-School Inc
Cardiff Early Education & Care Centre Inc Elizabeth Street Extended Hours Pre-School 16,549
Cardiff Early Education & Care Centre 38,971
Glendale Early Education Centre 16,924 Euroka Children's Centre Inc
Euroka Children's Centre 32,396
Carinya Neighbourhood Children's Centre Inc
Carinya Neighbourhood Children's Centre 39,961
Fairfield City Council Hay Plains Child Care Centre Inc
Bonnyrigg Child Care Centre 34,602 Hay Plains Child Care Centre 18,940
Bonnyrigg Heights Children's Centre - Long Day Care 31,577
Hazelwood Child Care Centre Inc
Cabramatta Long Day Care Centre 35,175
Hazelwood Child Care Centre 26,818
Canley Vale Child Care Centre 24,911
Janice Crosio Child Care Centre 28,680 Hillston Billylids Inc
St Johns Park Child Care Centre 30,680 Hillston Billylids 24,381
Tasman Parade Child Care Centre 11,311
Hobartville Long Day Pre-School Inc
Wakeley Child Care Centre 29,297
Hobartville Long Day Pre-School 31,915
Wetherill Park Child Care Centre 29,427
Hobbit New England Pre-School & Child Care Centre Inc
Fairfield Nursery School 29,525 193
Hobbit New England Pre-School & Child Care Centre 25,233
Filipino Community Co-operative Ltd
Holroyd City Council
Hiyas Ng Bayan - Anderson Avenue Child Care Centre 23,539
Guildford West Children's Centre 28,683
Forbes Child Care Centre Inc Holroyd Children's Centre - Banksia Babes 25,099
Forbes Learning Ladder 10,228 Holroyd Children's Centre - Gumnut Grove 13,984
Wenty Children's Centre 30,213
Galloway Children's Centre Ltd
Galloway Children's Centre 35,100 Hunter Region Working Women's Group Ltd
Hunter Women's Childcare Service 40,657
Gamumbi Early Childhood Education Centre Inc
Gamumbi Early Childhood Education Centre 30,834 Hurstville City Council
Penshurst Long Day Care 32,432
Glen Innes Municipal Council
The Gum Tree Glen Children's Centre 32,217 Illawarra Aboriginal Corporation
Noogaleek Children's Centre 29,502
Glendale Early Education Centre Inc
Glendale Early Education Centre 12,358 Illawarra Area Child Care Ltd
Alunga Child Care Centre 26,057
Golden Valley Children's Learning Centre Inc
Keiraview Child Care Centre 29,582
Golden Valley Children's Learning Centre 30,842
Smith Street Child Care Centre 29,930
Gosford City Council (Metro North) Wallaroo Child Care Centre 35,601
James Mitchell Child Care Centre 37,946
Illawarra Children's Services Ltd (Southern)
Kariong Long Day Care Centre 32,714
Barrack Heights Children's Centre 31,111
Michael Burns Children's Centre 31,477
Bulli Children's Centre 31,613
Niagara Park Children's Centre 32,822
Cobbler's Hill Children's Centre 30,254
Papalya Long Day Care Centre 29,911
Corrimal Children's Centre 31,306
Terrigal Children's Centre 32,705
Dapto Children's Centre 33,880
Umina Child Care Centre 41,479
Kiama Downs Children's Centre 30,610
Gosford Community Child Care Association Inc Koonawarra Children's Centre 35,200
Gosford Community Child Care Centre 34,687 Stewart Street Children's House 30,099
Warrawong Children's House 31,208
Greek Orthodox Community of NSW Ltd
Western Suburbs Child Care Centre 42,852
Greek Community Child Care Centre 43,167
Inner City Care Child Care Centre 35,932
Green Hills Child Care Centre Inc
Greenhills Child Care Centre 32,215 Inverell District Family Services Inc
Catherine Campbell Long Day Care 44,703
Grenfell Pre-School & Long Day Care Centre Inc
Grenfell Long Day Care 16,381 Jesmond Early Education Centre Inc
Jesmond Early Education Centre 49,101
Griffith Child Care Centre 58,820
Joey's Pouch Educational Child Care Centre Inc
Gumnut Cottage Incorporated
Joey's Pouch Child Care Centre 28,662
Gumnut Cottage - Coffs Harbour 31,272
Jumbunna Children's Centre Ltd
Gunnedah Family & Children's Service Inc
Jumbunna Children's Centre 25,750
Mary Ranken Child Care Centre 33,506
Kanga's House Child Care Centre Inc
Hamilton Child Care Centre Inc
Kanga's House Child Care Centre 58,963
Hamilton Child Care Centre 24,414
Katoomba Children's Cottage 37,297
Hampden Bridge Child Care Centre Inc
Hampden Bridge Long Day Care Centre 31,868 Kellys Place 36,495
Hastings Pre-School/Long Day Care Centre Inc Kemblawarra Child & Family Support Centre Inc
Hastings Pre-School/Long Day Care Centre 29,508 Kemblawarra Child & Family Centre 16,921
 Kempsey Children's Services Co-operative Ltd Lismore City Council
Kempsey Multi-Purpose Rural Long Day Care 22,862 Koala Long Day Care Centre 31,939
Kenny Street Long Day Care Centre Inc Lithgow Rural Multi-Purpose Child Care Assoc Inc
Kenny Street Long Day Care Centre 19,636 Gumnut House Long Day Care - Multi-Purpose Centre 34,098
Keymer Child Care Centre Inc Liverpool City Council
Keymer Child Care Centre 44,818 Cecil Hills Children's Centre 28,385
Hinchinbrook Multi-Purpose Children's Centre-Day Program 49,521
Kindamindi Co-op Ltd
Holsworthy Children's Centre 33,727
Kindamindi Neighbourhood Children's Centre 25,810
Prestons Children's Centre 30,606
Kindilan Child Care Centre Inc Warwick Farm Children's Centre 31,863
194 Kindilan Child Care Centre - Forster/Tuncurry 33,740 Wattle Grove Children's Centre-Day Program 31,431
Koala Child Care Centre 41,984 Liverpool Hospital Child Care Centre Ltd
Liverpool Hospital Child Care Centre 32,617
Kogarah Municipal Council
Ocean Street Kindergarten 8,315 Macedonian Community Child Care Centre
Macedonian Child Care Centre "Ilinden" 43,401
Kookaburra Korner Early Education Centre Inc
Kookaburra Korner Early Education Centre 36,609 Macquarie University Union Ltd
Macquarie University Union Child Care Centre
KU Children's Services (Hunter)
(Gumnut Cottage) 48,366
KU Kintaiba Child Care Centre 43,488
KU Wonnayba Child Care Centre 29,512 Maitland Child Care Centre Inc
Shamrock Hill Early Learning & Long Day Care Centre 34,415
KU Children's Services (Metro North)
KU Macquarie Park Children's Centre 38,311 Malabar/Chifley Parents Co-operative Ltd
Blue Gum Cottage Children's Centre 30,327
KU Children's Services (Metro South East)
KU Centennial Parklands Children's Centre 41,330 Mamma Lena Child Care Centre Inc
KU Union Child Care Centre 43,200 Mamma Lena Child Care Centre 52,021
Phillip Park Children's Centre 31,615
Manly Council
Ultimo Child Care Centre 46,891
The Roundhouse Child Care Centre 29,157
KU Children's Services (Metro South West)
Margaret Druitt Day Care Centre 36,014
KU Campbelltown Hospital Children's Centre 31,918
KU CT Lewis Child Care Centre 42,951 Maronite Sisters of the Holy Family
KU Greenacre Children's Centre 25,109 Maronite Sisters Child Care Centre 21,426
Laurel Tree House 24,508 Maronite Sisters Long Day Care Centre 10,632
KU Children's Services (Metro West) Maroubra Neighbourhood Children's Centre
KU Village Green Children's Centre 30,029 Maroubra Neighbourhood Children's Centre 23,227
KU Children's Services (Southern) Marrickville Council
KU Moss Vale Long Day Care Centre 31,685 Addison Road Child Care Centre 31,824
Cavendish Street Child Care Centre 21,020
Kubby House Child Care Centre Inc
Deborah Little Child Care Centre 46,744
The Kubby House Child Care Centre 12,877
Enmore Child Care Centre 31,421
Kurri Early Childhood Centre Inc May Murray Child Care Centre 13,610
Kurri Early Childhood Centre 30,759 Tillman Park Child Care Centre 37,191
Lady Gowrie Child Centre (Metro South East) Maryland Care & Early Education Centre Inc
Lady Gowrie Child Care Centre - Sydney 65,566 Glendore Child Care Centre 22,581
Lane Cove Council Maryland Care & Early Education Centre Inc
Kindy Cove Long Day Care Centre 45,290 Maryland Care & Early Education Centre 48,235
Lao Community Advancement NSW Co-op Ltd McGraths Hill Children's Centre Inc
Vattana Neighbourhood Children's Centre 23,025 McGraths Hill Children's Centre 31,019
Leeton Child Care Centre Inc Merrydays Kindergarten Society Inc
Leeton Long Day Care Centre 30,223 Merrydays Kindergarten 28,795
Leichhardt Municipal Council Metford Child Care Centre Ltd
Annandale Child Care Centre 22,865 Metford Child Care Centre 35,294
John McMahon Child Care Centre 11,320
Miller Baptist Church
Leichhardt Children's Centre 31,738
Huz 'N' Buz Long Day Care 8,731
Milperra Community and Children's Services Ltd Erskine Park Children's Centre 30,256
Milperra Child Care Centre 33,782 Jamisontown Children's Centre 33,783
Kindana Children's Centre 34,650
Mitchell Child Care Association Inc
Koala Corner Children's Centre 34,431
Mitchell Child Care Centre 30,944
Platypus Playground Children's Centre 30,871
Moree Plains Shire Council Ridge-ee-Didge Children's Centre 30,635
Gwydir Day Care & Pre-School 36,792 Stepping Stones Children's Learning Centre 30,154
Strauss Road Children's Centre 31,494
Morisset & District Children's Co-operative Ltd
Tamara Children's Centre 30,908
Morisset & District Children's Centre 23,565
The Emu Plains Kids Place 30,292
Mount Hutton Child Care Centre 29,346 Wattle Glenn Children's Centre 33,473
Werrianda Children's Centre 30,964 195
Mt Druitt Church of Christ Child Care Centre Inc
Werrington County Children's Centre 32,262
Mt Druitt Church of Christ Child Care Centre 19,894 Yoorami Children's Centre 47,235
Mt Victoria Public School Multi-Purpose Children's Centre Inc Pippies Early Childhood Centre Inc
Possum's Patch Child Care Centre 17,632 Pippies Multi-Purpose Centre - Long Day Care 18,018
Mudgee Shire Council Pittwater Council
Mudgee Child Care Centre 33,394 Warriewood Long Day Care Centre 11,571
Multi-Purpose Allira Gathering Association Inc Playmates Cottage Child Care Centre Dubbo Inc
Allira Aboriginal Multi-Purpose Pre-School Centre 28,833 Playmates Cottage Child Care Centre 34,868
Murawina Ltd Port Stephens Council
Murawina 50,489 Medowie Children's Centre 60,288
Murawina Mt Druitt Co-operative Ltd Possum's Corner 31,512
Murawina Mt Druitt Child Care Centre 39,943
POW Place Community Child Care Centre 31,147
Muswellbrook Multi-Care Child Centre
Presbyterian Church of Australia Property Trust
Muswellbrook Multi-Care Child Centre 24,979
Social Services (Metro South West)
Narrabri Shire Council Campbelltown Presbyterian Community Child Care Centre 31,408
Nurruby Childcare Centre & Pre-School 6,605 Presbyterian Church of Australia Property Trust
New School of Arts Neighbourhood House Inc Social Services (Metro South West)
South Grafton Long Day Care Centre 24,676 Presbyterian Child Care Centre of Wollondilly 30,723
Queanbeyan City Council
Ngaku Aboriginal Corporation Multi-Purpose Centre
South Queanbeyan Children's Centre 19,904
Gnargarjun Julliis Multi-Functional
Aboriginal Children's Service 26,406 Rainbow Children's Centre Inc
Rainbow Children's Centre 28,625
Nought to Five Early Childhood Centre Inc
Nought to Five Early Childhood Centre 25,283 Rainbow Street Child Care Centre Inc
Rainbow Street Child Care Centre 31,143
Nurruby Children's Services Inc
Nurruby Childcare Centre & Pre-School 18,909 Randwick Open Care For Kids Inc
Randwick Open Care For Kids 17,492
Orange City Council
Courallie Park Child Care Centre 28,762 Raymond Terrace Early Education Centre Inc
Spring Street Child Care Centre 58,314 Raymond Terrace Early Education Centre 33,287
Yarrawong Child Care Centre 27,970 Richmond Valley Care-Ring Association Inc
Padstow Community Child Care Centre 29,855 Care-Ring Children's Centre 40,164

Parkes Early Childhood Centre Inc Rosebery Long Day Care 45,082
Parkes Long Day Care - Multi-Purpose Centre 21,407 Royal Society for the Welfare of Mothers & Babies
Parramatta City Council Guthrie Child Care Centre 24,614
Dundas Child Care Centre 28,810 Rozelle Child Care Centre 61,611
Ermington Possum Patch 29,956
Salamander Child Care Centre Inc
Frances Fisk Child Care Centre 30,959
Salamander Child Care Centre 46,702
Jubilee Park Child Care Centre 29,208
Northmead Redbank Children's Centre 33,177 Sanctuary Point Children's Centre Inc
Sanctuary Point Children's Centre 26,488
Penrith City Council
Blue Emu Children's Centre 30,973 SDN Children's Services (Metro North)
Carita Children's Centre 29,869 SDN Children's Services - Mosman 30,274
Cook Parade Children's Centre 31,314 SDN Children's Services - Northern Suburbs 80,415
 SDN Children's Services (Metro South East) Strathfield One-Stop Child Care Services Inc
Lois Barker Child Care Centre 37,321 Strathfield One Stop Child Care Service - Long Day Care 44,493
Pyrmont Nursery School 32,804
Styles Street Children's Community Long Day Care Centre Inc
SDN - Hurstville Early Learning Centre 17,709
Styles Street Children's Community Long Day Care Centre 43,929
SDN Children's Services - Erskineville Early Learning Centre 45,274
SDN Children's Services - Linthorpe Street 30,378 Sutherland Shire Council
SDN Children's Services - Melanie Alexander Child & Allison Crescent Long Day Care Centre 35,260
Family Learning Centre - Newtown 30,378 Bradman Road Child Care Centre 30,639
SDN Children's Services - Paddington 55,504 Caldarra Avenue Child Care Centre 34,038
SDN Children's Services - Redfern Child & Family Canberra Road Child Care Centre 32,859
Learning Centre 40,363 Dianella Street Child Care Centre 35,332
196
SDN Children's Services - Surry Hills Child and Fauna Place Child Care Centre 29,949
Family Learning Centre 40,363 Franklin Road Child Care Centre 33,056
SDN Children's Services - Woolloomooloo Early Hobart Place Child Care Centre 31,664
Learning Centre 70,637 Moore Street Child Care Centre 46,225
Soldiers Road Child Care Centre 31,529
SDN Children's Services (Metro South West)
Waratah Street Child Care Centre 31,669
Marrickville Nursery School 32,904
Riverwood Nursery School 37,974 Sydney Rescue Work Society
SDN Children's Services - Forest Lodge 44,502 (trading as) Communicare Sydney (Metro South East)
Roslyn Hall Children's Centre 32,168
SDN Children's Services (Metro West)
Turrella Children's Centre 38,151
SDN Children's Services
Ngallia Early Learning Centre - Lidcomde 32,813 Sydney Rescue Work Society
SDN Children's Services (trading as) Communicare Sydney (Metro South West)
North Parramatta Early Learning Centre 31,860 Ardill House Children's Centre 31,213
Kurralee Children's Centre 43,840
SDN Children's Services (Southern)
Sydney Rescue Work Society
Lady McKell Nursery School 28,149
(trading as) Communicare Sydney (Metro West)
SDN Children's Services (Western) Ardill Family Centre 28,621
SDN Children's Services - Hamilton Street 28,056 Tenterfield Child Care Centre Inc
Shellharbour City Council Tenterfield Long Day Care Centre 28,484
Warilla Child Care Centre 29,417 Tharawal Aboriginal Corporation
Singleton Shire Council Tharawal Long Day Care Centre 34,661
Colleen Gale Children's Centre - Long Day Care 12,211 The Benevolent Society (Metro South East)
Smithfield Child Care Centre 43,241 Maurice O'Sullivan Child Care Centre 52,384
Sir Philip Baxter Child Care Centre 33,191
Snugglepot Day Care Centre Inc Sir Philip Baxter Child Care Centre 14,945
Snugglepot Day Care Centre 82,982
The Council of the City of Botany Bay
South Coast Workers Child Care Ltd Hillsdale Child Care Centre 48,807
South Coast Workers Child Care Centre 36,576 Mascot Child Care Centre 28,056
South Sydney City Council The Council of the Shire of Baulkham Hills
Alexandria Child Care Centre 33,333 Balcombe Heights Child Care Centre 32,114
St Andrew's Children's Neighbourhood Centre 25,073 Castle Glen Child Care Centre 33,486
Ellerman Child Care Centre 30,473
St Anthony's & St Joseph's Centre of Care Ltd Eurambie Park Child Care Centre 33,795
St Anthony's Long Day Care 20,663 Excelsior Ave Child Care Centre 33,343
St Mark's Child Care Centre Oakhurst Inc North Rocks Child Care Centre 32,225
St Mark's Child Care Centre - Oakhurst 27,977 The Council of the Shire of Hornsby
St Mary's Child Care Centre Ltd Asquith Nursery & Pre-School 30,343
St Mary's Child Care Centre 29,239 Cherrybrook Nursery & Pre-School 33,675
Hornsby Nursery & Pre-School 27,451
St Michaels Family Centre Ltd
Westleigh Nursery & Pre-School 32,187
St Michaels Long Day Care Centre - Baulkham Hills 18,255
The Fraternal Society of Tripoli & Mena Districts Ltd
St Paul's Lutheran Kindergarten Inc
Arabic Australian Child Care Centre 28,385
St Paul's Lutheran Kindergarten 18,268
The Infants Home Ashfield
St Thomas Rozelle Child Care Centre
Family Centre of Early Intervention Long Day Care 18,101
St Thomas Child Care Centre 26,699
Nursery Long Day Care Centre 15,331
 The Infants Home Long Day Care Kindergarten 59,168 Noah's Ark Pre-School 31,922
Toddlers Long Day Care 15,297 Springwood Uniting Kids Care 13,496
Susanna Children's Child Care Centre 17,016
The Salvation Army (NSW) Property Trust (Metro South West)
Salvation Army Macquarie Fields Child Care Centre 30,581 University of NSW Students Guild (House at Pooh Corner)
House at Pooh Corner 49,564
Thornton Child Care & Pre-School Centre Assoc Inc
Thornton Child Care & Pre-School Centre 31,355 UTS Child Care Inc (Metro South East)
Magic Pudding Child Care Centre 42,391
Tibooburra Multi-Purpose Centre Inc
Tibooburra Multi-Purpose Centre 12,528 Warners Bay Early Learning & Care Centre Inc
Warners Bay Early Learning & Care Centre 42,174
Toronto Community Child Care Centre Inc
Warringah Council 197
Toronto Community Child Care Centre 33,904
Belrose Community & Children's Centre 31,814
Tottenham Pre-School Kindergarten Assoc Inc Brookvale Child Care Centre 33,920
Tottenham Early Childhood Centre 6,003 Dee Why Child Care Centre 53,729
Towri Aboriginal Corporation Narrabeen Long Day Care 40,840
Towri Multi-Functional Aboriginal Children's Services Centre 26,032 Bronte Child Care Centre 50,691
Gardiner Child Care Centre 26,198
Toxteth Kindergarten Inc Waverley Child Care Centre 34,466
Toxteth Kindergarten 19,374
West Ryde Neighbourhood Children's Centre 27,170
Trundle Children's Service Inc
Trundle Children's Service 7,358 Westmeadow Child Care Centre 34,691

Trustees Roman Catholic Church Diocese of Lismore Wilberforce Early Learning Centre Inc
St Agnes Pre-School & Long Day Care Centre 36,298 Wilberforce Early Learning Centre 31,213

Tullamore Pre-School & Child Care Centre Inc Willoughby City Council
Tullamore Child Care Centre 5,923 Artarmon Child Care Centre 21,420
Devonshire Children's Centre 30,959
Tumbarumba Pre-School Kindergarten Inc
Carcoola Children's Centre 39,026 Wiradjuri Aboriginal Corporation Community & Child Care Centre
Wiradjuri Child Care Centre 23,795
Ulladulla Children's Centre Inc
Ulladulla Children's Centre 39,759 Woodrising Community Pre-School & Childcare Centre Inc
Woodrising Community Pre-School & Child Care Centre 35,555
Uniting Church in Aust Property Trust (NSW)
Children's Services Forum (Metro North) Woodville Community Service Inc
Galston Long Day Care Centre 28,952 Carramar Child Care Centre - Long Day Care 29,830
Sarah's Place Long Day Care 12,233 Woolgoolga Child Care Centre Inc
Uniting Church in Aust Property Trust (NSW) Woolgoolga Child Care Centre 17,695
Children's Services Forum (Metro South East)
Woy Woy Peninsula Child Care Centre Co-operative
Cinderella Kindergarten 20,675
Woy Woy Peninsula Long Day Care Centre 20,048
Iluka Childcare Centre 51,668
John McNeil Early Childhood Centre 11,076 Wyong Shire Council
John McNeil Early Childhood Centre 7,010 Bay Village Pre-School & Children's Centre 31,094
John McNeil Nursery 6,850 Kanwal Pre-School & Children's Centre 55,965
Kogarah Uniting Church Long Day Care 28,167 Karinya Pre-School & Children's Centre 30,635
Paddington Children's Centre 48,290 Lake Haven Pre-School & Children's Centre 32,302
Uniting Church in Aust Property Trust (NSW) Northlakes Pre-School & Children's Centre 112,710
Children's Services Forum (Metro South West) Rainbow Cottage Care & Learning Centre 12,432
Dove Cottage 17,426 Spotted Gum Pre-School & Children's Centre 33,148
Dove Nest 25,053 Tom Stone Pre-School & Children's Centre 32,302
Ella Community Child Care Centre 66,054 Treelands Pre-School & Children's Centre 29,624
Ingleburn Uniting Care Pre-School & Child Care Centre 18,715 Yalbillinga Boori Day Care Centre Aboriginal Corp
Revesby Uniting Church Child Care Centre 29,781 Yalbillinga Boori Day Care Centre 29,497
Summer Hill Children's Centre 20,793
White Dove Children's Centre 27,680 Yarrunga Early Learning Centre Inc
Yarrunga Children's Centre 38,350
Uniting Church in Aust Property Trust (NSW)
Children's Services Forum (Metro West) Yawarra Community & Child Care Centre Ltd
Grantham Heights Uniting Church 35,214 Yawarra Community Child Care Centre 31,605
Greystanes Uniting Church Child Care Centre 37,617
Young Child Care Centre
Janis Children's Centre 39,405
Gumnut Grove Child Care Centre 34,795
 Occasional Care Subsidies Chatswood Occasional Child Care Centre Inc
Chatswood Occasional Child Care Centre 48,704
Annette's Place Inc
Annette's Place Occasional Child Care Children First Inc
Multi-Purpose Centre 27,005 Plumpton Occasional Care Centre 27,825
Westpoint Occasional Care 41,291
Armidale Occasional Child Care Centre Inc
Armidale Occasional Child Care Centre 65,177 Church of England Children's Homes
Weldon Centre Neighbourhood Occasional Care 32,033
Auburn Council
Auburn Occasional Care 14,166 Colo Wilderness Mobile Resource Unit
Colo Wilderness Mobile Resource Mobile Minders 22,776
Australian Red Cross - NSW
198 Colo Wilderness Mobile Resource Occasional
Glen Mervyn Child Care Centre 14,232
Child Care Centre 29,737
Bankstown Community Resource Group Inc
Concord Occasional Child Care Inc
Bankstown Mobile Child Care 16,784
Concord Cubby House 28,037
Bankstown Mobile Minders 15,193
Cowra Early Childhood Services Co-operative Ltd
Barnardos Australia - Auburn
Barnardos Occasional Care 11,843 Cowra Occasional Care 9,553

Bathurst City Council Culcairn Early Childhood Centre Inc

Bathurst Neighbourhood Model Occasional Care Culcairn Occasional Care 7,470
"Scallywags" 10,563 Dawn Song Children's Centre Inc
Bega Valley Shire Council Dawn Song Occasional Child Care 10,420
Bandara Children's Services - Occasional Care Centre Deniliquin Children's Centre Inc
Rural Multi-Purpose Centre 13,161 Deniliquin Multi-Purpose Occasional Care 20,853
Blinky Bill Portland Child Care Centre Inc Drummoyne Occasional Child Care Inc
Blinky Bill Occasional Child Care - Multi-Purpose Centre 9,937 Drummoyne Occasional Child Care Centre 35,871
Bondi Beach Cottage Inc Eastwood Occasional Child Care Centre Inc
Bondi Beach - The Cottage Child Care Centre 56,938 Eastwood Occasional Child Care Centre 32,796
Botany Family & Children's Centre Inc
Eden Creek/Fairymount Pre-School Inc
Botany Family & Children's Neighbourhood
Fairymount Occasional Child Care 13,563
Occasional Care 15,864
Botany Occasional Care Centre 12,723 Fairfield Community Resource Centre
Fairfield Occasional Care Centre 31,361
Braidwood Pre-School Association Inc
Fairfield Occasional Care Co-ordinator 22,779
Braidwood Pre-School Occasional Care 5,422
Fairfield Roving Child Care Service 98 32,068
Cabramatta Community Centre The Parks Occasional Care 7,184
Cabramatta Occasional Child Care Centre 66,843
Forbes Child Care Centre Inc
Camden Area Community Resource Centre Inc Forbes Child Care Centre - Occasional Care 24,405
Camden Narellan Neighbourhood Occasional Care 20,718
Georges River Community Service Inc
Camden Area Community Resource Centre Inc Georges River Neighbourhood Occasional Care Centre 22,267
Narellan Occasional Care 23,346 Georges River Occasional Child Care Centre 25,714
Cammeray Occasional Child Care Centre Inc Gladesville Occasional Child Care Centre Inc
Cammeray Occasional Child Care Centre 916 Gladesville Occasional Child Care Centre 31,249
Campbelltown City Council Glenhaven & District Community Services Inc
Namut Occasional Child Care Centre 31,825 Glenhaven & District Neighbourhood Occasional Care 14,166
Canowindra Pre-School Kindergarten Inc Glenhaven Occasional Child Care 15,750
Canowindra Occasional Care 6,303 Gosford Cubby House Occasional & Long Day Care Centre Inc
Canterbury City Council Gosford Cubby House Occasional & Long Day Care Centre 52,473
Carrington Occasional Child Care Centre 70,370
Griffith Regional Family Services Inc
Caterpillar House Occasional Child Care Centre Association Inc The Cubby House Occasional Child Care Centre - Griffith 102,749
Caterpillar House Occasional Care Centre 65,621
Hawkesbury City Council
Centacare - Catholic Family Services Diocese of Broken Bay Richmond Occasional Child Care Centre 25,144
Centacare Catholic Family Services Occasional Care 35,018
Hawkesbury River Child Care Inc
Central Albury Occasional Child Care Assoc Inc Hawkesbury River Neighbourhood Occasional Care 13,672
Central Albury Occasional Child Care Centre 48,171 Hawkesbury River Occasional Child Care 30,691
Hay Mobile Children's Service Inc Miller Baptist Church
Hay Mobile Farm Based Occasional Care 86,452 Huz 'N' Buz Occasional Care 31,825
Holroyd City Council Mosman Municipal Council
The Sometime Centre Neighbourhood Occasional Care 27,861 Mosman Occasional Child Care Centre 32,796
Holsworthy Occasional Childcare Centre Inc Mountain Community Children's Centre Inc (Metro North)
Holsworthy Occasional Childcare Centre 46,472 Mountain Community Occasional Care 53,599
Hurstville City Council Mountains Outreach Community Service Inc
Hurstville Occasional Care Centre 34,874 Blue Mountains Occasional Child Care Service 65,249
Illawarra Area Child Care Ltd Mt Druitt Occasional Child Care Inc
199
Short Street Occasional Care Centre 27,825 Mt Druitt Occasional Child Care Centre 44,554
Wallaroo Neighbourhood Occasional Care 10,623
Narrabri & District Community Aid Service Inc
Illawarra Children's Services Ltd (Southern) Narrabri Occasional Child Care Centre 59,243
Barrack Heights Neighbourhood Occasional Care 12,646
Neighbourhood Family Relief Occasional Child Care Shalvey
Kiama Downs Neighbourhood Occasional Care 14,267
Neighbourhood Family Relief Occasional Child Care 38,828
Jumbunna Children's Centre Ltd
Neighbourhood Family Relief Occasional Child Care Shalvey
Jumbunna Neighbourhood Occasional Care 14,614
Neighbourhood Family Relief Occasional Child Care
Kempsey Children's Services Co-operative Ltd Area Assistance Scheme 12,870
Kempsey Multi-Purpose Occasional Care Centre 27,345
New School of Arts Neighbourhood House Inc
Kids of the Castle Occasional Care Centre Inc South Grafton Child Care Centre - Occasional 64,056
Castle Hill Casual Care Centre - Occasional Care 41,495
North Rocks/Carlingford Casual Child Care Centre
Kindilan Child Care Centre Inc North Rocks/Carlingford Casual Child Care Centre 42,427
Kindilan Occasional Child Care 10,563
North Sydney Occasional Child Care Centre Inc
Koninderie Community Based Pre-School Inc North Sydney Occasional Child Care Centre 23,733
Koninderie Neighbourhood Occasional Care 10,623
Orange City Council
Kooringal Casual Child Care Centre Inc Orange Neighbourhood Model Occasional Care 14,166
Kooringal Occasional Child Care 85,201 Orange Occasional Care Cottage 57,804
KU Children's Services (Metro South West) Parkes Early Childhood Centre Inc
KU Macarthur Square Occasional Child Care 29,164 Parkes Occasional Child Care Centre 30,528
Multi-Purpose Centre Parramatta City Council
KU Children's Services (Metro West)
Westfield Occasional Child Care Centre 27,416
KU Glenhaven Pre-School & Occasional Care Centre 10,950
Peninsula Community Centre Inc
KU Children's Services (Southern)
Peninsula Occasional Child Care Centre 41,082
KU Moss Vale Neighbourhood Occasional Care Centre 14,267
Penrith Community Aid Occasional Child Care Centre 40,996
Ku-ring-gai Council
Thomas Carlyle Children's Centre 10,563 Pippies Early Childhood Centre Inc
Pippies Multi-Purpose Centre - Occasional Care 13,471
Kurri Early Childhood Centre Inc
Kurri Early Childhood Occasional Care 14,166 Pittwater Council
Warriewood Occasional Child Care Centre 27,622
Lane Cove Occasional Child Care Inc
Lane Cove Occasional Child Care Centre 32,113 Possums' Den Coffs Harbour Inc
Possums' Den Occasional Care 12,182
Leichhardt Municipal Council
Annandale Occasional Child Care Centre 8,747 Quirindi Occasional Child Care Centre Inc
Rozelle Occasional Care 14,985 Quirindi Occasional Child Care Centre 23,781
Lilliput Child Care Centre Inc Raymond Terrace Occasional Care Centre Inc
Lilliput Child Care Centre 82,712 Raymond Terrace Occasional Care Centre 59,381
Lithgow Rural Multi Purpose Child Care Assoc Inc Revesby Now 'N' Then Occasional Child Care Centre Inc
Gumnut House Occasional Child Care - Multi-Purpose Centre 11,539 The Revesby Now 'N’ Then Occasional Child Care Centre 27,825
Malabar Occasional Child Care Centre Inc River Street Children's Centre Inc
Malabar Occasional Child Care Centre 28,958 River Street Children's Centre Occasional Care 29,950
Manly Council Riverwood Community Centre Inc (Metro South West)
Seaforth Neighbourhood Occasional Care 10,563 Riverwood Christmas Occasional Care 7,654
Seaforth Occasional Child Care Centre 22,956
 Ryde Primary School Parents & Citizens Association (Metro North) Thredbo Early Childhood Centre Inc
Ryde Primary School Neighbourhood Thredbo Pre-School Occasional Care 13,942
Occasional Child Care Centre 27,861
Trundle Children's Service Inc
Salamander Child Care Centre Inc Trundle Occasional Care Service 19,253
Salamander Occasional Child Care Centre 14,166
Trustees Roman Catholic Church Diocese of Lismore
Samaritans Foundation (Hunter) St Joseph's Occasional Child Care - Laurieton 13,958
The Samaritans Community Child Care Centre
Uniting Church in Aust Property Trust (NSW)
Neighbourhood Occasional Care 28,006
Children's Services Forum (Metro West)
Sapphire Community Centre Inc Noah's Ark Casual Care 21,865
200 COCO's Occasional Childcare 18,706 Uniting Church in Aust Property Trust (NSW)
SDN Children's Services (Southern) UnitingCare Burnside - Campbelltown
Crookwell Pre-School Occasional Care 7,160 Tallowood Occasional Care 10,865
Valla Community Pre-School Inc
Shaw Street Children's Centre Inc
Valla Community Occasional Care 10,623
Shaw Street Children's Centre 135,899
Warragamba-Silverdale Neighbourhood Centre Inc
Singleton Shire Council
Teddy Bear Cottage Occasional Care 26,622
Colleen Gale Children's Centre - Occasional Care 16,841
Warringah Council
Snugglepot Day Care Centre Inc
Warringah Mobile Occasional Care 41,411
Snugglepot Occasional Care Centre 15,972
Werrington Occasional Child Care Integrated Centre Inc
South Sydney City Council
Werrington Occasional Child Care Integrated Centre 26,957
Redfern Occasional Care Indigenous Support Project 34,302
Redfern Occasional Child Care 38,819 Winston Mall Children's Centre
Winston Mall Children's Centre 37,811
St Clair Occasional Child Care Centre Inc
St Clair Occasional Child Care Centre 41,693 Wollondilly Shire Council
Wollondilly Neighbourhood Occasional Care Centre 10,623
St Ives Occasional Care 37,749
Wollondilly Neighbourhood Occasional Care Centre 13,156
St Michaels Family Centre Ltd
Wombat Occasional Care Centre Inc
St Michael's Family Centre Neighbourhood Occasional Care 34,419
Wombat Neighbourhood Occasional Care Centre 12,446
St Michaels Occasional Care 14,968
Wombat Occasional Care Centre 66,048
St Philips Occasional Care Centre Inc
Wyong Shire Council
St Philips Occasional Care 3,346
Kanwal Neighbourhood Model Occasional Care 39,955
St Vincent de Paul Society - Wollongong
Yass Early Childhood Centre Association
Mingaletta Occasional Child Care Centre 41,034
Yass Occasional Child Care Centre 9,329
Surry Hills Neighbourhood Centre Co-op Ltd
Surry Hills Occasional Child Care Centre 33,545 Commonwealth Grants (Centre Based & Wiley Park)

Sutherland Shire Family Support Service Inc The Grace Child Care Centre Inc
Djanaba Neighbourhood Occasional Care Service 49,336 The Grace Child Care Centre - Commonwealth Grants 38,169

Sydney Rescue Work Society Childcare - Capital & Equipment

(trading as) Communicare Sydney (Metro South East)
Rockdale Occasional Child Care Centre 26,744 Bungarrabee Centre for Children & Family Services Inc
Bungarrabee Centre for Children & Family Services 116,500
Tallowood Community Centre
Tallowood Occasional Care 5,540 Cessnock Multi-Purpose Children's Centre Ltd
Cessnock Pre-School Centre - Capital 500,000
The Bays Occasional Child Care Centre Inc
The Bays Occasional Child Care Centre 47,146 Condobolin Pre-School Kindergarten Inc
Condobolin Pre-School Kindergarten - Capital 200,000
The Centre (BHCCA Inc)
Bankstown Occasional Care 30,490 Illawarra Children's Services Ltd (Southern)
Helensburgh Pre-School - Capital 150,000
The Cubby House Pre-School & Occasional Care Centre Inc
The Cubby House Occasional Care Centre 14,008 KU Children's Services (Metro South West)
KU Padstow Pre-School - Capital 800,000
The Grace Child Care Centre Inc
The Grace Child Care Centre - Occasional Care 22,777 KU Children's Services (Metro West)
Isobel Pulsford Memorial Kindergarten - Capital 600,000
The Play Station Inc
The Play Station 83,609 Nimbin Pre-School & Child Care Association Inc
Nimbin Pre-School - Capital 200,000
Pre-School Brokerages - Special Needs Canterbury City Council
Children's Services Support & Resource Centre 33,621
Children First Inc
Supporting Children with Additional Needs (SCAN) Centacare - Catholic Family Services Diocese of Broken Bay
Western Sydney Lower North Shore Family Support Mobile 26,903
The Hills Blue Mountains & Hawkesbury 1,163,858 Centacare Catholic Community Services
Illawarra Children's Services Ltd (Metro South West) Archdiocese of Sydney (Metro South West)
SCAN - South West Sydney 993,687 Centacare Early Intervention Program
Speech Pathology Position 48,496
Illawarra Children's Services Ltd (Southern)
Children of Prisoner's Support Group Co-op Ltd (Central West)
SCAN - Scheme For Children With Additional Needs 599,903
Winangaay Centre 14,321 201
Inverell Disability Services Inc
Church of England Children's Homes
SCAN - Supporting Children With Additional Needs 339,109
Summer Hill Toy Library 8,945
Jumbunna Community Pre-School & Early Intervention Centre Inc
Cobar Mobile Children's Services Inc
SCAN - Jumbunna 560,114
Cobar Mobile Children's Services 117,983
KU Children's Services (Metro North)
Community Access Care Pair Inc
SCAN - Northern Sydney 505,965
Community Access Care Pair 81,240
Orange Community Resource Organisation Inc
Community Programs Inc (Northern)
Early Childhood Access Support Service 425,788
Baryugil Supported Playgroup 13,219
Samaritans Foundation (Hunter)
Country Children's Services Association of NSW Inc (Statewide)
SCAN - Hunter Children With Additional Needs 611,917 Occasional Care Centre
Samaritans Youth Services (Metro North) Administration Training & Support Project 42,421
SCAN - Central Coast 196,209 Country Children's Services Association of NSW Inc (Statewide)
SDN Children's Services (Metro South East) Occasional Care Centre
SCAN - Scheme for Children With Additional Needs 906,180 Conference Grant 2003 11,220
Curran Family & Child Enrichment Centre
SDN Children's Services (Metro South West) Interagency School Community Centres Pilot Project 9,013
SCAN - Inner West 625,815
Fairfield City Council
Families in Fairfield 41,042
E A R LY C H I L D H O O D $ Fairfield Community Resource Centre
Special Children's Projects Children's Project Officer - Fairfield 54,855
Fairfield Roving Child Care Service 60,225
Aladdins Cave Toy Library Inc Lansdowne Caravan Play Centre 14,070
Aladdins Cave Toy Library - Moree 14,323 Multicultural Child Care Worker 26,071
ANGLICARE - Canberra & Goulburn Youth & Family Services (Southern) Glenhaven & District Community Services Inc
Batemans Bay Anglicare Toy Library 7,864 Mobile Child Care Service 54,533
Armidale Neighbourhood Centre Inc Handicapped Children's Centre NSW
Gubi Gabun Playgroup 48,274 Sylvanvale Early Learning Service 93,452
Bankstown Community Resource Group Inc Hawkesbury Early Childhood Intervention Service Inc
Bankstown Mobile Minders 67,042 Hawkesbury Early Childhood Intervention Service 66,440
Bankstown Community Resource Group Inc Hay Mobile Children's Service Inc
Children's Services Co-ordinator - Bankstown 67,381 Hay Mobile Resource Unit 88,094
Bingara Shire Council Holroyd City Council
Bingara Pre-School Toy Library 13,607 Holroyd Toy Library 52,326
Blacktown Roving Child Care Inc Holroyd/Parramatta Mobile Minders Inc
Blacktown Roving Child Care 71,702 Mobile Minders Child Care 88,267
Camden Area Community Resource Centre Inc Illawarra Children's Services Ltd (Southern)
Camden Children's Development Resource Worker 23,976 Children's Services Co-ordinator - Wollongong 47,082
Camden Council Day Care Program - ICS 67,389
Children's Services Development Co-ordinator - Camden 49,722 Illawarra Migrant Resource Centre Inc
Campbelltown City Council Casual Child Minding Scheme 28,232
Campbelltown Child & Family Centre 85,000 Illawarra Toy Library Association Inc
Toy Library - Illawarra 94,734
 Inverell District Family Services Inc Pathways Early Childhood Intervention Inc
Northern Roads Activity Van - Special 102,780 Pathways Early Childhood Intervention 80,874
Jumbunna Children's Centre Ltd Penrith City Council
Aboriginal Child Care Worker Project 37,798 Mobile Playvan Project 34,640
Penrith Community Toy Library 73,136
Jumbunna Community Pre-School & Early Intervention Centre Inc
Jumbunna Community Pre-School & Early Possum Children's Support Service Inc
Intervention Centre 211,800 Possum Children's Support Service 89,974
Khancoban & District Children's Resource Centre Inc Reachout Mobile Resource Unit Inc (Northern)
Khancoban Toy Library 20,583 Reachout Toy Library 52,810
202
Koorana Child & Family Centre Inc Resource & Toy Library Broken Hill & Far Western Region Inc
Early Childhood Project - Koorana 50,729 Resource & Toy Library - Broken Hill 85,980
Lake Macquarie City Council Save the Children Fund Australia
Lake Macquarie Children's Services Worker 48,390 Inner City Mobile Playbus Program 150,000
Lapstone Pre-School Kindergarten Association Inc SDN Children's Services (Metro West)
Early Childhood Assessment & Referral Service 42,297 FOCUS Support Service Resource Centre 27,401
Early Development Program 19,736
Share Care Inc
Liverpool City Council Share Care - Playgroup 12,125
Family & Children's Services Planner 46,906
Shellharbour City Council
Liverpool Fairfield Disabled Person's Resource Service Inc Children's Services Development Officer Project 46,683
Noah's Ark Toy Library 13,385
Sunny Corner Toy Library Inc
Macarthur Multicultural Children's Services Association Inc Sunny Corner Toy Library 20,952
Multicultural Children's Services Development Officer 51,740
Tamworth Toy Library Inc
Maitland Mobile Children's Resource Unit Inc Tamworth Toy Library 9,435
Children's Outreach Support Worker 39,276
The Centre (BHCCA Inc)
Manning & Great Lakes Early Intervention Inc Bankslink 121,087
Manning & Great Lakes Early Intervention Centre 30,600
The Council of the Shire of Baulkham Hills
Marrickville Council Special Needs Resource Worker 12,548
Magic Yellow Bus Project 101,666
The Infants Home Ashfield
May Murray Neighbourhood Centre Inc Specialist Intervention Services 129,155
Child Minding Grant - Marrickville 5,940
Uniting Church in Aust Property Trust (NSW)
Merriwa Pre-School Kindergarten Association Inc UnitingCare Burnside - Metro West
Merriwa Childrens Activity Centre 18,438 Bidwill NEWPIN 81,462
Mission Australia - Sydney City Mission (Metro South West) Uniting Church in Aust Property Trust (NSW)
South West Early Childhood Support Service 110,896 Wesley Dalmar Child & Family Care Family Service
The Hills Family Centre Children's Worker 18,122
Monaro Early Intervention Service Inc (MEIS)
Upper Hunter Children's Mobile Outreach Service Inc
MEIS Toy Library, Resource Centre & Outreach Service 7,944
Upper Hunter Children's Mobile Outreach Service 148,306
Monaro Early Intervention Service 11,599
Wee Waa & District Home and Community Care Association Inc
Mountains Outreach Community Service Inc
Wee Waa Toy Library 43,772
Mountains Mobile Minders 83,784
Woodbine Neighbourhood Centre
Murawina Mt Druitt Co-operative Ltd
Macarthur Community Access Care Pair 74,724
Murawina Toy Library 55,767
Yarran Early Intervention Inc
Narrabri & District Community Aid Service Inc
Central Coast Toy Library for Children with Special Needs 22,737
Namoi Toy Library 15,848
Young Pre-School Kindergarten Inc
Noah's Ark Centre of Shoalhaven Inc
(Western) Young Mobile Play Activities 35,301
Day Care Program - Noah's Ark 44,725
Noah's Ark Resource Centre Inc Peak, Co-ordination & Resource Project
Noah's Ark Mobile Resource & Toy Library 39,257
Australian Early Childhood Association Inc
Ooranga Family Mobile Resource Unit Assoc Inc (Statewide - Occasional Care Centre)
Ooranga Family Mobile Resource Unit 135,604 Early Childhood Policy 24,488
NSW Children's Services Qualifications Committee 47,363
Community Child Care Co-operative Ltd Ballina & District Community Services Assoc Inc
(Statewide Occasional Care Centre) Lennox Head Vacation Care 3,628
Core Operations - Childcare Centres 184,523 Wardell Vacation Care 3,275
Early Childhood Intervention Australia (NSW Chapter) Inc Balmain East Out of School Care
Early Childhood Intervention State Conference 2003 3,060 Balmain East Vacation Care 4,950
Kidsafe NSW (Statewide Occasional Care Centre) Bankstown Community Services Co-op Ltd
Playground Advisory Unit 20,849 Bankstown Vacation Care 8,538
KU Children's Services (Statewide Occasional Care Centre) Baptist Community Services - NSW & ACT (Metro North)
Advisers Project - Sydney 134,033 Respite Recreation Network Holiday Program 2,749
Lady Gowrie Child Centre (Statewide Occasional Care Centre) 203
Barnardos Australia - Penrith Children's Family Centre
Gowrie Children's Services Switchboard 75,615 Barnardos Penrith Vacation Care 15,486
Multicultural Resource Unit Project 74,774
Rural Research & Resource Unit 99,241 Barnardos Australia - South Coast
Kemblawarra Vacation Care 3,717
Mobile Children's Services Association of NSW Inc Nareena Hills Vacation Care 10,675
(Statewide Occasional Care Centre)
Mobile Resource Services 83,917 Bathurst City Council
Bathurst Vacation Care Centre 8,556
Network of Community Activities (Statewide Occasional Care Centre)
DIAS Vacation Care Project 1 913
Core Program - Network of Community Activities 133,605
DIAS Vacation Care Project 2 2,459
NSW Children's Week Association Inc
Baulkham Hills Before & After School Care Inc
NSW Children's Week Association 33,493
Baulkham Hills Before & After School Care Inc 5,400
Occasional Child Care Association of NSW Inc
Bellingen Shire Family & Children's Services Inc
Occasional Child Care Association 30,850
Bellingen Vacation Care 3,628
Pademelon Press Pty Ltd
Berkeley Vale Neighbourhood Centre
World Forum Networking Fund 2,040
Berkeley Vale Vacation Care 9,400
Penrith City Council
Berrigan Children's Centre Association Inc
Supporting Aboriginal Access in Children's Service 65,000
Berrigan Vacation Care 5,860
Commonwealth Grant (Child Care Grant) Bingara Shire Council
Bingara Vacation Care 7,307
NSW Children's Week Association Inc
NSW Children's Week Association 2,121 Blacktown South Children's Activities Centre Inc
Blacktown South Children's Activities Centre Vacation Care 9,637
Bland Shire Council
VACATION CARE $ Bland Shire Children's Services Vacation Care Program 8,039
Vacation Care Bligh Park Community Services Inc
Bligh Park Vacation Care 11,660
Abbotsford Community Centre Inc
Abbotsford Vacation Care 5,741 Blue Mountains City Council
Blackheath Vacation Care 4,304
Andalini Services Inc
Andalini Special School Vacation Care Project 4,939 Bondi Beach Out of School Care Centre Inc
Bondi Beach Vacation Care 9,425
ANGLICARE - Canberra & Goulburn Youth & Family Services (Southern)
St Saviour's Neighbourhood Centre Vacation Care 3,706 Bourke Shire Council
Annandale North Out of School Hours Care Assoc Bourke Shire Council Vacation Care 5,133
Annandale North Out of School Hours Care 7,259 Brewarrina Shire Council
Armidale Aboriginal Corporation Youth Club Brewarrina Shire Vacation Care 5,165
Armidale Aboriginal (Youth Camp) Vacation Care 4,433 Bronte After Care Committee Inc
Australian Turkish & Kurdish Community Services Co-operative Ltd Bronte Vacation Care Centre 7,073
Auburn Vacation Care 9,429 Byron Shire Council
Avalon School Parents & Citizens Association Inc Brunswick Heads Vacation Care 8,022
Avalon School Out of School Hours Care 9,373 Byron Bay Vacation Care 4,734

Awabakal Newcastle Aboriginal Co-operative Ltd Cabramatta Community Centre

Aboriginal Cultural Camps 7,955 Mt Pritchard Vacation Care - Integration Program 5,836
 Campbelltown City Council Dandaloo Gayngil Aboriginal Corporation
Namut Vacation Care Centre 3,244 Dandaloo Gayngil Vacation Care - Toomelah 12,573
Robert Townson Vacation Care 3,918
Darlington Aftercare Association Inc
Casino Neighbourhood Centre Inc Darlington Vacation Care 7,062
Casino Vacation Care 12,237
Doonside Community Activities Group Inc
Centacare - Catholic Family Services Diocese of Broken Bay Doonside Vacation Care 4,651
Centacare Vacation Care 8,578
Dubbo Community Services & Information Centre Inc
Centipede Inc Orana Heights Vacation Care Centre 5,000
Glebe Vacation Care 23,839 Pipe Band Hall Vacation Care Centre 4,996
204 Cessnock Multi Purpose Children's Centre Ltd Dungog Information & Neighbourhood Service
Cessnock Vacation Care Centre No 1 9,058 Dungog Vacation Centre 6,499
Cessnock Vacation Care Centre No 2 9,058
Eaglevale Community Development Association Inc
Chester Hill Neighbourhood Centre Inc Eaglevale Vacation Care 6,283
Chester Hill Neighbourhood Centre Vacation Care 13,546
Eastern Respite & Recreation
Chinese Australian Services Society Holiday Program 12,934
Campsie Vacation Care 5,872
Ermington West Out of School Hours Care Inc
Church of England Children's Homes Ermington West Out of School Hours Care 7,846
Croydon Park Vacation Care 10,305
Innovative Out of School Hours - Cool Care 8,476 Ethnic Child Care Family & Community Services
Weldon Centre Vacation Care 12,859 Co-operative (Metro South West)
Multicultural Respite Service Mobile Vacation Care 35,303
City of Albury
Eurobodalla Shire Council
Albury Vacation Care 11,274
Narooma Vacation Care 4,304
Glenroy North Albury Out of School Hours Program 9,614
South Albury Vacation Care 5,428 Fairfield Community Resource Centre
Clovelly Out of School Care Bonnyrigg Aboriginal Vacation Care 14,393
Clovelly Out of School Care 6,425 Edensor Park Vacation Care 12,336
St John's Park Vacation Care 7,592
Coffs Harbour Neighbourhood Centre Inc
Coffs Harbour Vacation Care 9,775 Forest Hill Outside School Hours Care Inc
Woolgoolga Vacation Care 5,810 Forest Hill OSHC - Vacation Care 2,598

Coledale Community Group Inc Forest Lodge After School Care Association Inc
Coledale Vacation Care 4,042 Forest Lodge Vacation Care 8,628
Tamworth Aboriginal Vacation Care 3,584 Georges River Community Service Inc
Colo Wilderness Mobile Resource Unit Georges River Community Service Vacation Care Centre 3,811
Colo Wilderness Mobile Resource Unit Vacation Care 5,840 Glebe Youth Service Inc
Community Activities Lake Macquarie Inc Glebe Youth Centre Vacation Care Program 2,133
Bolton Point Vacation Care 5,377 Gosford City Council (Metro North)
Boolaroo Vacation Care 6,023 Gosford City Council Disability Access Vacation Care 8,224
Cardiff Vacation Care 6,449 Gosford Vacation Centre 9,269
Coogee Care Centre Kincumber Vacation Care 10,053
Coogee Vacation Care 3,313 Niagara Park Vacation Program 6,886

Coonamble Shire Council Goulburn Police & Community Youth Club (PCYC )
Coonamble Vacation Care Centre 5,161 Police & Community Youth Club
Vacation Care Project - Goulburn 6,550
Cootamundra Community Centre Inc
Cootamundra Vacation Care 4,626 Graceades Community Cottage
Graceades - Handicare 9,635
Coowarra Cottage
Coowarra Out of School Hours Care Service 6,780 Granville Multicultural Community Centre Inc
Granville Multicultural Centre Vacation Care 8,609
Coptic Orthodox Church - Bexley
St Mary & St Mena's Vacation Care 4,664 Great Lakes Council
Great Lakes Vacation Care 6,507
Cringila Community Co-operative
Cringila Vacation Care Project 5,922 Greek Orthodox Archdiocese of Australia Consolidated Trust
Greek Welfare Centre NSW
Crookwell Neighbourhood Centre Inc
Kogarah Vacation Care Centre 6,441
Crookwell Vacation Care 5,679
Greek Orthodox Archdiocese of Australia Consolidated Trust Koonawarra Area Residents Association Inc
Greek Welfare Centre NSW Krafty Kids Vacation Care 4,294
Bankstown Vacation Care Program 6,430
Koorana Child & Family Centre Inc
Undercliffe Vacation Care Centre 7,300
Koorana Vacation Care 8,709
Greek Orthodox Archdiocese of Australia Consolidated Trust
Greek Welfare Centre NSW KU Children's Services (Southern)
The Kids Crew Room 8,481
Parramatta Vacation Care 10,677
Griffith Neighbourhood House Community Centre Inc Ku-ring-gai Council
Griffith Vacation Care 6,715 East Lindfield Holiday Activity Centre 3,786
Kids Getaway Holiday Activity Centre 4,318
Gulargambone Rural Transaction Centre Inc St Ives Holiday Activity Centre 11,095 205
Gulargambone Vacation Care Service 4,950 West Pymble Holiday Activity Centre 4,883
Gundagai Neighbourhood Centre Inc Kurri Kurri Community Centre Inc
Gundagai Vacation Care 2,445 Kurri Kurri Vacation Care 6,023
Hawkesbury City Council Kyogle Pre-School and Outside School Hours Care Association Inc
Forgotten Valley Vacation Care 2,759 Kyogle Vacation Care 2,759
Holdsworth Street Community Centre Lady Gowrie Child Centre (Metro South East)
Holdsworth Street Vacation Care 10,677 Lady Gowrie Vacation Care 4,308
Holroyd City Council Lane Cove Out of School Inc
Guildford West Integrated Vacation Care 16,819 Lane Cove Out of School Vacation Care 9,418
Ringrose Avenue Vacation Care Centre 6,428
Senior Vacation Care Centre - Guildford West 6,488 Lapstone Out of School Hours (OOSH) Inc
Lapstone OOSH 10,403
Sherwood Grange Integrated Vacation Care Centre 16,786
Leeton Shire Council
Illawarra Children's Services Ltd (Southern)
Leeton Shire Council Vacation Care 5,763
Corrimal Autistic Vacation Care 19,221
Illawarra Vacation Care for Children with Additional Needs 27,211 Leichhardt After School Hours Care Inc
Shellharbour Integrated Care 3,384 Leichhardt Vacation Care 8,357
Wollongong Integrated Vacation Care 3,496
Lismore Neighbourhood Centre Inc
Imlay Special Needs Group Inc - Eden Lismore Vacation Care 13,856
Eden Vacation Care Centre 8,460
Liverpool Districts Neighbourhood Centres Assoc
Interchange Bathurst Inc Liverpool/Warwick Farm Vacation Care 7,902
Interchange Bathurst Holiday Program 5,368
Lower Hunter Temporary Care Inc
Inverell District Family Services Inc Lower Hunter Temporary Care - Vacation Care 34,296
Inverell Vacation Care 14,143 Macarthur District Temporary Family Care Inc
Jelly Bean Kids OOSH Care Inc Vacation Plus - Wollondilly 794
Jelly Bean Kids Vacation Care 4,729 Maclean Shire Council
Kanga's House Child Care Centre Inc Maclean Vacation Care 6,237
Kanga's House Vacation Care 4,290 Yamba Vacation Care 6,237

Katoomba Neighbourhood Centre Ltd (Metro West) Maitland Baptist Church Child Care Inc
Katoomba Neighbourhood Centre Vacation Care 6,581 Maitland Baptist Vacation Care 9,188
Metford Vacation Care 2,058
Kempsey Children's Services Co-operative Ltd Thornton Vacation Care 6,714
"School's Out" Kempsey Vacation Care 7,789
Manly Council
Kempsey Respite Services Inc. Vacation Care - Manly Group 1 9,41
Kempsey Vacation Care - Respite Care 17,489 Vacation Care - Manly Group 2 9,411
Kenthurst Before & After School Care Inc Vacation Care - Manly Group 3 21,142
Kenthurst Vacation Care 8,159 Vacation Care - Manly Group 4 9,410
Vacation Care - Manly Group 5 7,089
Keymer Child Care Centre Inc Vacation Care - Manly Group 6 4,987
Keymer OSHC Cottage 10,002
Maroubra Junction Before & After School Care
Kids Korner Combined Occasional Care Centre Inc Maroubra Junction Vacation Care 6,245
Kid's Korner Vacation Care 25,160
Marrickville Council
Kogarah Community Services Inc (Metro South East) Camdenville Vacation Care 7,626
Carss Park Vacation Care 4,307 Ferncourt Vacation Care 9,133
Stanmore Vacation Care 15,072
 Maryland OOSH Inc Out of School Hours Recreation VC 13-18 2,743
Maryland Vacation Care Centre 1 6,452 Penrith Vacation Care - Penrith High School 6,446
Maryland Vacation Care Centre 2 6,828 Special Needs Vacation Care Project - Penrith 3,724
St Clair Vacation Care 8,578
Meeting House Inc
Vacation Care, 10-12 Year Olds 2,776
The Meeting House Vacation Care 9,491
Yoorami Cottage Vacation Care 8,571
Mid Mountains Out of School Hours Service Inc
Petersham Baptist Church
Mid Mountains Out of School Hours Service 4,307
Petersham Activities Centre 8,210
Mid North Coast Health Service
Pinnaroo Out of School Hours Inc
Gloucester Vacation Activities Centre 2,115
Pinnaroo Vacation Care 7,061
206
Moombahlene Local Aboriginal Land Council
Pittwater Council
Moombahlene Aboriginal Vacation Care 6,511
Narrabeen Vacation Care 12,874
Moree Plains Shire Council
Pole Depot Neighbourhood Centre Inc
Boggabilla Vacation Care 3,379
Pole Depot Vacation Care 11,749
Moree Police & Community Youth Club
Police & Community Youth Clubs NSW Ltd
Moree Vacation Care 6,800
Lithgow Vacation Care Centre 5,164
Mosman Municipal Council Wallerawang Vacation Care 3,894
Mosman Community Vacation Care 8,550
Port Macquarie Neighbourhood Centre Inc
Mount Riverview Noiseworks Inc Port Macquarie Vacation Care 10,688
Mt Riverview Out of School Hours Vacation Care 9,202
Port Stephens Council
New School of Arts Neighbourhood House Inc Medowie Vacation Care 6,274
South Grafton Vacation Care 5,868 Nelson Bay Vacation Care 12,206
Raymond Terrace Vacation Care 4,223
Newcastle Police & Community Youth Club (PCYC)
Newcastle PCYC "KIDS CLUB" Vacation Care 9,130 Queanbeyan Children's Special Needs Group Inc
Queanbeyan Children's Special Needs Group
Newcastle Temporary Care Ltd
Holiday Program 2,053
Centrelink - Vacation Care Project 5,488
Randwick Out of School Hours Care Centre
Nimbin Neighbourhood & Information Centre Inc
Randwick Out of School Vacation Care 7,079
Nimbin Vacation Care Service 8,731
Regional Social Development Group Inc
North Richmond Community Centre Inc
Deniliquin Vacation Care Program 6,988
North Richmond Out of School Hours Fun Factory 4,306
Richmond Before & After Care Association Inc
North Sydney Council
Richmond Vacation Care Centre 8,769
Forsyth Park Community Centre Vacation Care 6,300
Grandstand Kindergarten Vacation Care 6,430 Riverwood Community Centre Inc (Metro South West)
North Sydney Community Centre 8,557 Riverwood Vacation Care 11,875
NSW Aboriginal Education Consultative Group (AECG) Inc - Willmot Rooty Hill Outside of School Hours Care Centre Inc
Willmot Holiday Activities 6,436 Rooty Hill Vacation Care 5,170
Ooranga Family Mobile Resource Unit Assoc Inc Rose Bay Out of School Care Centre Inc
Ooranga Mobile Vacation Care 2,654 Rose Bay Vacation Care 4,306
Orange City Council Rozelle Drop-In Centre Inc
Glenroi Community Centre Vacation Care 7,622 Rozelle Drop-In Centre 10,932
Kenna Hall Vacation Care 4,306
Spring Street - Carriage Cottage Vacation Care 3,528 Ryde City Council
Gladesville Vacation Care 14,227
Orange Community Resource Organisation Inc Truscott Street Vacation Care Program 14,227
Outside School Hours Care West Ryde Vacation Care Program 14,227
Out of School Hours Program 1,372
Rylstone Shire Council
Outer Liverpool Community Services Inc Rylstone Shire Vacation Care 2,951
Austral Vacation Care 4,445
Samaritans Foundation (Hunter)
Peninsula Community Centre Inc Southlakes Vacation Care 3,445
Peninsula Community Centre Vacation Care 10,682 Windale Vacation Care 19,265
Penrith City Council Sapphire Community Centre Inc
Emu Village Vacation Care 9,763 Merimbula/Pambula Activity Centre 4,307
Glenmore Park Vacation Care 4,354
Seven Hills North P & C Association Inc The Factory Community Centre Inc
Seven Hills North Out of School Hours Care 8,974 The Factory Vacation Care 7,372
Shalvey Out Of School Association Inc The Junction Works Inc (Metro South West)
Shalvey Vacation Care 5,379 Community 2168 Out of School Activity &
Vacation Care Program 6,623
SHARE Co-operative Society Ltd
Holsworthy Vacation Care Program 3,325
Share Holiday Centre 1 9,098
The Rainbow Activity Centre Inc
Snugglepot Day Care Centre Inc
The Rainbow Activity Centre Holiday Program 7,055
Snugglepot Cool Kidz Care 4,937
The Salvation Army (NSW) Property Trust (Metro South West)
South Sydney Youth Services
Macquarie Fields Vacation Care Program 7,406 207
La Perouse 2003 Summer Holiday Program 10,505
The Society for Providing Services for Neglected or Needy Children
South West Child Adolescent & Family Services Association Inc
Smithfield West Out of School Hours Care 9,732
Heckenberg Vacation Care 7,018
Southern Sydney Therapy Centre The Toy Box Centre Inc
Innovative Out of School Hours - Miranda 8,231 Toybox Holiday Programs 7,236
Tibooburra Multi-Purpose Centre Inc
Southlake Neighbourhood Centre Inc Tibooburra Multi-Purpose Centre - Vacation Care 4,138
South Lake Out of School Hours Care 2,739 Toongabbie Baptist Christian Community School (BCCS)
Springwood Neighbourhood Centre Co-operative Ltd Toongabbie Baptist Christian Community
Tanderra Vacation Care 7,019 School Vacation Care 9,673

St Bernard's Kids Club Toongabbie Before & After School Care & Vacation Care Inc
St Bernard's Kids Club 3,345 Toongabbie Vacation Care 7,083

St Demiana & St Athanasious Coptic Orthodox Church Trustees of The Sisters Holy Family Nazareth
St Demiana Vacation Care 4,471 Holy Family Children's Centre 6,697

St Mark's Coptic Orthodox Church Trustees Roman Catholic Church Diocese of Lismore
St Mark's Vacation Care Centre 8,577 Laurieton Vacation Care 4,691

St Marys District Baptist Church OOSH Care Tweed Shire Vacation Care Association
St Marys District Baptist Church Vacation Care 10,224 Murwillumbah Vacation Care 3,717
Tweed Heads Vacation Care 6,442
Surry Hills Neighbourhood Centre Co-op Ltd Tweed Heads Vacation Care - 1999/2000 6,237
Surry Hills Neighbourhood Centre Vacation Care 4,308
Uniting Church in Aust Property Trust (NSW)
Sutherland Shire Council Children's Services Forum (Metro South West)
Engadine Holiday Centre 6,463 The Ella Community Centre Vacation Care 13,101
Loftus Holiday Centre 4,333
Uniting Church in Aust Property Trust (NSW)
Lucas Heights Vacation Care 10,681
Wesley Dalmar Child & Family Care Family Service
Miranda/Caringbah Holiday Centre 12,773
Highfield Road Vacation Care 10,305
Sutherland Holiday Centre 10,664 Wagga Wagga East Before & After School Care Centre Inc
Swansea Community Cottage Inc Wagga Wagga East Vacation Care 4,725
Caves Beach Vacation Care Centre 6,023 Wagga Wagga Police & Community Youth Club
Swansea Vacation Care 21,607 Wagga Wagga Police & Community Youth Club
Sydney University Settlement Vacation Care 10,374
Sydney University Settlement - Vacation Care 17,823 Walgett Aboriginal Medical Service Co-op Ltd
Temora Community Centre Inc Walgett Vacation Care 12,439
Temora Vacation Care 3,896 Walgett Shire Council
Thankakali Aboriginal Corporation Collarenebri Vacation Care 2,921
Thankakali Holiday Program 5,170 Grawin Vacation Care 3,148
Lightning Ridge Vacation Care 6,871
The Council of the Shire of Baulkham Hills Warren Youth Centre Vacation Care 2,751
Balcombe Heights Vacation Care 10,570
Castle Glen Vacation Care 9,404 Warringah Council
Don Moore Community Centre 1,951 Allambie Heights Vacation Care 7,770
Glenhaven Vacation Care 4,185 Beacon Hill Juniors Vacation Care 8,545
Hype-O-Zone Vacation Care 1,956 Beacon Hill Seniors Vacation Care 8,545
Cromer Juniors Vacation Care 8,555
 Cromer Seniors Vacation Care 8,544 YMCA (Metro South West)
Forestville Vacation Care 8,535 Campbelltown City Vacation Care 4,208
Greenacre YMCA Vacation Care 4,304
Waverley Community Out of School Care Inc
Revesby Vacation Care 10,413
Waverley Community Out of School Care 10,682
YMCA - Armidale Inc
Wee Waa & District H.A.C.C. Association Inc
Armidale & Uralla Vacation Care 10,648
Wee Waa (Namoi) Vacation Care 7,979
YMCA - Broken Hill
Wellington Information & Neighbourhood Services Inc
Broken Hill Vacation Care Centre 6,748
Wellington Vacation Care 2,447
YMCA - Queanbeyan
Wentworth Falls After School Care Inc
208 Queanbeyan YMCA Vacation Care 11,742
Wentworth Falls Vacation Care 4,304
YMCA - Sydney (Metro South East)
Western Sydney Area Health Service
Arncliffe Vacation Care 10,446
Westmead Hospital Vacation Activity Centre 9,388
YMCA Bexley Vacation Care 1,418
Willoughby City Council
YWCA - Newcastle
Artarmon Kid's Cottage Vacation Care 7,154
YWCA Vacation Care Centre - Cooks Hill 10,619
Bales Park Vacation Care 7,299
Beauchamp Park Vacation Care 7,147
Trumper Pavilion Vacation Care 7,299
Wyoming Community Centre Inc
Wyoming Community Centre Vacation Care 7,691
Wyong Shire Council
Bateau Bay Vacation Care 3,883
Gorokan Vacation Care 5,784
Northlakes Vacation Care Centre 3,883
Ourimbah Children's Centre Vacation Care 7,952
Wyong Vacation Care 3,877
OUT-OF-HOME CARE (OOHC)
GENERAL COMMUNITY BASED SERVICES $ Barnardos Australia - South Coast
Illawarra Extended Families Program 352,712
Aboriginal Child, Family & Community Care State Secretariat
Aboriginal Child, Family & Community Care Biripi Aboriginal Corporation Medical Centre (Northern)
State Secretariat 357,496 Great Lakes/Manning Aboriginal Children's Service
Aboriginal Foster Carer Support Service 35,341 Foster Care 11,828
Aboriginal OOHC Fostercare Project 209
Boys' Town
Additional Infrastructure 63,600
Dunlea Living Area 265,743
Aboriginal OOHC Service Improvement Framework Project 144,000
Fleming Living Area 268,583
Aboriginal Children's Service (ACS) Ltd (Metro South East) Power Living Area 267,978
Foster Family Support 53,740
Centacare - Catholic Family Services Diocese of Broken Bay
Aboriginal Children's Service Ltd (Metro West) Adolescent Foster Care 188,306
St Mary's Foster Care 114,124 Sherbrook Residential Care Program 498,556

Aboriginal Children's Service Ltd (Western) Centacare - Newcastle

Central West Area Foster Parent/Child Support 63,717 Adoption Support - Newcastle 40,723
Cowra Foster Care 131,065 After Care Service - Centacare OOHC 75,950
Wagga Foster Care 152,295 Centacare Newcastle Foster Care 388,817

Albury Wodonga Youth Emergency Services Ltd Centacare - Wollongong (Metro South West)
Interconnect 295,023 Access Service - Macarthur 77,018
Family Resource Service 244,768
ANGLICARE - Canberra & Goulburn Youth & South West Sydney Contact Service BLF 77,018
Family Service (Western)
Anglicare South West - Temporary Foster Care Program 218,358 Centacare - Wollongong (Southern)
Central West High Intensity - Crisis Services 655,073 Long Term Family Placement Program 246,680
Wagga Adolescent Community Placement Service 499,877 Centacare Catholic Community Services
ANGLICARE - Canberra & Goulburn Youth & Archdiocese of Sydney (Metro South West)
Family Services (Southern) ALIVE Program 235,088
Adolescent Program - Goulburn 153,475 Centacare Adoption Program 329,851
Short Stop Shoalhaven 66,291 Centacare Foster Care 331,515
Temporary Family Care - Goulburn 75,415 Centacare Pre Adoption Program 63,094
Centacare Professional Support Service 97,834
Association of Children's Welfare Agencies Inc (Statewide)
Centacare Temporary Family Care 196,856
Aboriginal CFCS Secretariat 14,340
Community Placement Program 235,538
Aboriginal Foster Carer Support Service 35,340
Fairfield/Liverpool Temporary Family Care 237,893
Association of Children's Welfare Agencies Inc (Statewide) Central West Family Support Group Inc
Centre for Community Welfare Training 522,256 Aboriginal Support Worker - Condobolin - Sub Care 78,500
Conference - ACWA 44,000
Church of England Children's Homes
Indigenous Foster Care Training & Assessment Package 18,000
Wyatt Lodge 271,370
Shared Stories Shared Lives 168,228
Eddy's Place
Baptist Community Services - NSW & ACT (Metro North)
Eddy's Place 340,750
Pathways 243,846
Foster Care Association (NSW) Inc (Statewide)
Barnardos Australia (Metro South East)
Foster Carer Support & Training Project (Hunter) 100,000
Find A Family 1,878,393
Goori Galbans Aboriginal Corporation
Barnardos Australia (Metro South East)
Burrun Dalai Aboriginal Foster Care
Waverley Temporary Family Care 612,090
Family Support Service 203,793
Barnardos Australia (Metro South West) Hunter Aboriginal Children's Services
Kingston House 337,391 Hunter Foster Care 209,662
Barnardos Australia (Metro West) International Social Services (Aust) - NSW Office (Statewide)
Penrith Temporary Family Care 275,425 NSW Based Counselling & Family Tracing Service for
Barnardos Australia - Auburn Former British Child Migrants 60,000
Auburn Temporary Care 318,999 Kari Aboriginal Resource Inc
Kari Care & Support Service 225,899
 Lutanda Children's Home (Metro West) Uniting Church in Aust Property Trust (NSW)
Group Home - Castle Hill 107,119 Wesley Dalmar Child & Family Care Family Service
Family Finders Program 36,874
Macarthur District Temporary Family Care Inc
Penrith Foster Care 518,130
General Scheme 218,793
Wesley Dalmar Foster Care 448,104
Mallee Family Care Inc Uniting Church in Aust Property Trust (NSW)
Wentworth Balranald Foster Care 200,250 Wesley Dalmar Child & Family Care Metro Coast Reg
Marist Youth Care Ltd (Metro West) Wesley Dalmar - Gateway 321,037
Egan 271,984 Wesley Dalmar - Lewisham Office 262,977
Minahan 340,087 Wandiyali ATSI Inc
210 Quinlan 350,355 Hunter Aboriginal OOHC 64,643
Missionary Sisters of Mary Queen Intensive Out-of-Home Services
St Therese House 79,359
Aboriginal Child, Family & Community Care State Secretariat
NSW Committee on Adoption Inc
Metro West Aboriginal Out-of-Home Care 176,000
Be My Family Project 11,691
ANGLICARE - Canberra & Goulburn Youth & Family Services (Southern)
Presbyterian Church of Australia Property Trust
Short Stop 160,296
Social Services (Metro South East)
Kyle Williams 46,438 Barnardos Australia (Metro South West)
Barnardos Sibling Placement Project 72,947
South Coast Medical Service Aboriginal Corporation
Shoalhaven Aboriginal Out of Home Service 200,001 Centacare Catholic Community Services
Archdiocese of Sydney (Metro South West)
Southern Youth - Family Services Association Inc
Centacare Sibling Placement Program 240,861
Out-of-Home Service - SYFSA - Illawarra 664,628
Southern Youth - Family Services Association Inc
St Anthony's & St Joseph's Centre of Care Ltd Intensive Out-of-Home Services - Wollongong 143,938
Emergency Residential Care 220,067
Uniting Church in Aust Property Trust (NSW)
St John of God Family Services UnitingCare Burnside - Dubbo
St John of God Family Services 1,053,036 Adolescent Crisis / Short Term 244,004
Sydney Anglican Home Mission Society Council
Post Contract Services
(trading as) Anglicare (Metro South East)
Lisgar Youth Support 281,699 ANGLICARE - Canberra & Goulburn
Sydney Anglican Home Mission Society Council Youth & Family Services (Southern)
(trading as) Anglicare Metro West) Adolescent Community Placement Service 932,260
Adoption Service - Telopea 285,742 Biripi Aboriginal Corporation Medical Centre (Statewide)
Foster Care - Telopea 724,032 Marungbai Leaving Care & After Care Service 206,502
Paul Street Adolescent Program 502,463
Caretakers Inc
The Burdekin Assoc Inc
Intensive Out of Home Service - Bondi 499,877
Birkley Cottage Substitute Care Project 229,074
CASPA - Child & Adolescent Specialist Program & Accommodation
Uniting Church in Aust Property Trust (NSW)
Adolescent Service (North Coast) 447,148
UnitingCare Burnside - Metro North
Foster Care Program 298,509 Centacare (Statewide)
Gordon 492,714 ALIVE Program 183,114
Minnamurra 398,698
Centacare - Catholic Family Services Diocese of Broken Bay
Uniting Church in Aust Property Trust (NSW) Sherbrook Intensive Support Service 263,941
UnitingCare Burnside - Metro South West
Byrnes 478,646 CREATE Foundation Inc
CREATE Foundation 374,417
Uniting Church in Aust Property Trust (NSW)
UnitingCare Burnside - Metro West Foster Care Association (NSW) Inc (Statewide)
Dunkeld - Family & Youth Support (FAYS) 432,184 Peer Support & Information Service (2) 299,967
Education Program - Western Sydney 147,508 Marist Youth Care Ltd (Metro West)
Family Work Program - North Parramatta 456,186 Marist Intensive Support Service 1,068,072
Foster Care Program - Burnside 439,410
Professional Support Services - Burnside 350,193 Ngunya Jarjum Aboriginal Corporation Inc
Aboriginal Community Care Service 208,636
Uniting Church in Aust Property Trust (NSW)
UnitingCare Burnside - Southern Relationships Australia (NSW) (Statewide)
ACE Southern 142,500 After Care Resource Centre - State Wide Service 491,906
St Joseph's Cowper Inc
Adolescent Service (St Joseph's) 465,158
Stretch-A-Family Inc
Substitute Care On Track 465,158
United Protestant Association - Far North Coast
Youth Care UPA 134,327
Uniting Church in Aust Property Trust (NSW)
UnitingCare Burnside - Dubbo
Intensive Support Community Placement - Orana 499,877
Uniting Church in Aust Property Trust (NSW) 211
UnitingCare Burnside - Mid North Coast
Youth Futures, Coffs Harbour 499,877
Uniting Church in Aust Property Trust (NSW)
UnitingCare Burnside - Statewide
ACE Program 314,855
 SUPPORTED ACCOMMODATION ASSISTANCE
PROGRAM (SAAP)
YOUTH SUPPORTED ACCOMMODATION $ Central Darling Shire Council
Refurbishment of Wings Centre 47,599
Albury Wodonga Youth Emergency Services Ltd
Broughton House 371,721 Central Darling Shire Council
Mainstay Youth Support Program 79,353 Wilcannia Young People's Program 2003 58,120
212
Allawah House Inc Coffs Harbour Youth Refuge
Allawah 198,972 Coffs Harbour Youth Refuge 183,173
ANGLICARE - Canberra & Goulburn Youth & Family Community Connections Inc
Services (Southern) Queanbeyan Youth Refuge (Crisis) 398,365 Community Connections 322,580
Armidale Youth Refuge Inc Lismore Youth Refuge 174,312
Armidale & District Youth Support Services 344,381 Coonamble Shire Council
Tenterfield, Inverell, Glen Innes Youth Services 77,324 Coonamble Youth & Community Centre 117,631
Awabakal Newcastle Aboriginal Co-operative Ltd Eastern Suburbs Community Youth Association Ltd
Awabakal Crisis Accommodation Project SAAP/ Bondi Youth Accommodation 180,121
Crisis Accommodation Program 39,380
Eastlakes Family Support Service Inc
Baptist Community Services - NSW & ACT (Metro North) Detached Housing Support Worker - Adolescent 36,964
Leith House 312,828
Erskinevilla Youth Housing Inc
Barnardos Australia (Metro South West) Erskinevilla Youth Housing 257,551
Hohnen House 322,480
Fairfield City Youth Refuge & Accommodation Service Ltd
Barnardos Australia - Auburn Fairfield City Youth Refuge 489,931
Barnardos Youth Housing Project 93,560
Fairfield Youth Accommodation Service
Brewarrina Shire Council Fairfield Youth Accommodation Service 204,687
Brewarrina Youth Accommodation Service 74,642 Fairfield Youth Partnership Project (Complex Needs)
Byron Youth House Inc SAAP/Crisis Accommodation Program 27,254
Byron Bay Youth House 364,483 Fusion (Australia) (Metro West)
Cabramatta Community Centre Fusion Accommodation & Support Services 415,303
Getting It Together Scheme (GITS) - Cabramatta 130,665 Gawruna Youth Accommodation Service Inc
Housing Support Worker - Cabramatta Our House Youth Gawruna Youth Accommodation Service 505
Accommodation Service 114,288
Goulburn Youth Projects Inc
Campbell Page Employment & Training Inc Warooga Youth Refuge 321,100
Moruya Youth Refuge 331,376
Greenacre Church of Christ
Canterbury Youth Accommodation Service Nick Kearns House 416,608
Jingara 356,852
Hunter Valley Aboriginal Corporation
Caretakers Inc Aboriginal Young People's SAAP Project 44,683
Caretakers Cottage 693,150
Illawarra Youth Housing Ltd
Centacare - Catholic Family Services Diocese of Broken Bay Illawarra Youth Housing - Long Term Service 189,666
Young Persons Community Care Program 125,078 Tree House 304,048
Centacare - Newcastle Youth Outreach Worker 63,773
Centacare Adolescent Accommodation Support Project 236,106 Karingal Inc
Centacare Catholic Community Services Karingal Medium Term Aboriginal Youth Service 246,180
Archdiocese of Sydney (Metro South West) Katoomba Youth Refuge Ltd (Metro West)
Touri 396,163 Blue Mountains Youth Housing Development Project 13,750
Young Women's Supported Accommodation Program 254,824 Katoomba Youth Refuge 392,743
Central Coast Emergency Accommodation Service Ltd
Katoomba Youth Refuge Ltd (Metro West)
High Support Crisis Service 159,964
Katoomba Youth Refuge - SAAP/Crisis Accommodation
Maya Cottage 285,848
Program Innovation Initiative 1998/99 21,216
Rumbalara Youth Refuge 278,479
Kingsway Community Church Moree Family Support Inc
Jacaranda Cottage 85,154 Moree Adolescent Support Worker
SAAP/Crisis Accommodation Program
Lake Macquarie Youth Refuge Inc
Innovation Initiative 1998/99 10,905
Allambi House 290,492
Moree Plains Shire Youth Homelessness Project 58,548
Lighthouse Community Care Ltd
Narrabri & District Community Aid Service Inc
Lighthouse Community Care Youth Housing - Hebron House 78,017
Narrabri Shire Youth Homelessness Project 59,288
Lillian Howell Project Inc
Nepean Youth Accommodation Services Inc
Lillians 380,400
Nepean Youth Accommodation
Lithgow Community Projects Inc SAAP/Crisis Accommodation Program 2002/03 23,440
213
Lithgow Youth Housing - High Support
Nepean Youth Accommodation Services Inc
SAAP/Crisis Accommodation Program 15,125
Nepean Youth Accommodation Services 493,609
Lithgow Youth Housing Program 152,724
Newcastle Youth Accommodation Services Ltd
Liverpool Youth Accommodation Assistance Company
Clarendene House 352,141
Liverpool Youth Accommodation Assistance 314,605
Housing Resource Officer & Living Skills Project 88,860
Liverpool Youth Refuge Inc Parkway 145,185
Liverpool Youth Refuge 474,567 The Embassy 213,731
Macarthur Youth Refuge -
Open House Youth Accommodation Service Inc
SAAP/Crisis Accommodation Program 2002/03 23,440
Open House Foster Care
Macleay Youth Accommodation Service Inc SAAP/Crisis Accommodation Program 2002/03 13,220
Macleay Youth Accommodation Service 345,497 Open House Youth Accommodation Service 494,440
Maitland Youth Crisis Service Inc Options Youth Housing Association Inc
Maitland Youth Crisis Centre 284,905 Options Youth Housing 101,932
Options Youth Housing
Marist Youth Care Ltd (Metro West)
SAAP/Crisis Accommodation Program Innovation
Case Management Resource Pilot Project 11,460
Initiative 1998/99 15,804
Case Management Resource Worker Pilot Project 60,428
Fairview 169,231 Orange & District Youth Refuge
Hebersham Aboriginal Youth Service (HAYS) 317,251 Orange & District Youth Refuge 358,699
Marcellin Cottage 284,109
Parkes/Forbes Youth Support Service Inc
Penrith Youth Services Exchange 122,388
Parkes/Forbes Youth Support Service 71,409
The Annexe 310,461
The Siding 350,181 Parramatta Mission
Transition to Independence Program Parrahouse 383,944
SAAP/Crisis Accommodation Program 15,125
Penshurst Street Community Youth Homes
Medley Community Penshurst Street Community Youth Homes 231,415
Medley Community 328,940
Phoenix House Youth Services Inc
Ministry to Solo Parents & Their Families - Parramatta Diocese Lower North Shore Housing Scheme 191,376
Catherine Villa 296,375 Rage Project (GITS) 123,710
Mission Australia - Orange Presbyterian Church of Australia Property Trust
Orange Youth Accommodation Support Service 122,437 Social Services (Metro South East)
Jannali Youth Crisis Accommodation Project 166,638
Mission Australia - Sydney City Mission (Metro North)
Clifton Lodge 142,428 Presbyterian Church of Australia Property Trust
Radio House 143,467 Social Services (Metro South West)
Cornerstone 168,620
Mission Australia - Sydney City Mission (Metro South East)
Regional Extended Family Services
"The Crossing" Youth Crisis Centre 481,224
Glen Innes Supported Youth Accommodation
The Crossing - Long Term Intensive Case Management 137,719
SAAP/Crisis Accommodation Program 2002/03 13,220
Mission Australia - Sydney City Mission (Metro South West)
SaintsCare Limited (Metro North)
Harold Lodge 196,036
Northern Sydney Youth Support Service (NSYSS) 188,090
Macarthur Supported Living Program 125,048
Samaritans Foundation (Hunter)
Mission Australia - Sydney City Mission (Metro West)
Samaritans Youth Accommodation Services
Lemongrove Lodge 215,104
Lower Hunter 292,305
Mission Australia - Wagga Wagga The Hub - Casework 422,946
Wagga Wagga Youth Refuge 386,030
Youth Assistance Program 125,438
 Samaritans Youth Services (Metro North) Sydney Anglican Home Mission Society Council
Samaritans Youth Crisis Service 368,041 (trading as) Anglicare (Metro West)
Early Intervention - Carramar Cottage 66,779
Samaritans Youth Services (Northern)
Samaritans Youth Services Taree (Open Door) 396,928 Taldumande Youth Services Inc
Samaritans Youth Services Taree Outreach 23,228 Taldumande Youth Crisis Refuge 71,783
Taldumande Youth Refuge Annexe 62,061
Shoalcare Taldumande Youth Service 522,106
Short Term Accommodation Service 338,171
Tamworth Youth Care Inc
Shoalhaven Youth Accommodation Co Ltd Tamworth Youth Care 369,393
Shoalhaven Youth Accommodation 103,887
214 The Bridge Youth Service Inc
Skills Training Employment Program Inc (T/A) Auswide Projects The Bridge Youth Refuge - Sutherland 390,317
Bega Valley Youth Accommodation Partnership
Support Worker 28,419 The Burdekin Assoc Inc
The Burdekin Association 579,148
South Sydney Youth Services
Dual Diagnosis Housing Project 50,000 The Hayshed Youth Accommodation Service Inc
The Hayshed 224,658
South West Child Adolescent & Family Services Association Inc
Adolescent Family Counsellor - Liverpool 68,002 The Salvation Army (NSW) Property Trust (Metro South East)
Oasis Youth Support Network - John Irwin Lodge 292,471
Southern Highlands Youth Accommodation Service
Southern Highlands Youth Accommodation Service 337,104 The Ted Noffs Foundation Inc (Metro South East)
PALM (Program for Adolescent Life Management) 240,169
Southern Riverina Youth Support Services Inc
Langunyah House Youth Refuge - Griffith 380,788 The Twenty Ten Association Inc
Langunyah House Youth Refuge - Griffith - SAAP/Crisis 2010 Lesbian & Gay Youth Services 301,949
Accommodation Program Innovation Initiative 1998/99 33,067 THEBA Young Women's Service
Southern Sydney Youth Refuge Association THEBA Exit Housing for Young Women Project 264,421
Southern Sydney Youth Refuge 414,151 Trustees of the Christian Brothers (Metro West)
Southern Youth - Family Services Association Inc Youth Emergency Accommodation Unit 347,676
Complex Needs Wollongong Trustees Roman Catholic Church Diocese of Lismore
SAAP/Crisis Accommodation Program 15,125 Christo House Youth Refuge 356,462
Wollongong Youth Refuge (Combined) 944,917
Wollongong Youth Refuge (Combined) - SAAP/Crisis Uniting Care Campbelltown - Stepping Stone Community
Accommodation Program Innovation Initiative 1998/99 15,894 The Stepping Stone Community 407,798

St Francis Welfare Ltd Uniting Church in Aust Property Trust (NSW)

Come In Centre Housing Support Worker 59,506 UnitingCare Burnside - Dubbo
Dual Diagnosis Accommodation Project Doorways - 2 288,433
SAAP/Crisis Accommodation Program 100,527 Uniting Church in Aust Property Trust (NSW)
Wesley Dalmar Child & Family Care Central Coast
St George Accommodation for Youth Ltd
Wesley Dalmar Central Coast Independent
St George Accommodation for Youth 215,992
Living Program 196,856
St George Youth Workers Network Inc Uniting Church in Aust Property Trust (NSW)
Sutherland St George Homeless Persons Brokerage Project 30,000 Wesley Dalmar Child & Family Care Metro Coast Reg
St Joseph's Community Centre Cottee Lodge Independent Living Program 276,335
Futcher House 352,585 Veritas House Inc
Outreach Worker - Veritas House 61,914
St Laurence House Inc
Veritas House Medium Term Housing 78,038
St Laurence House 253,152
Veritas House Youth Refuge 355,204
St Vincent de Paul Society - Ozanam Youth Lodge
Wanbinga Youth Accommodation Services Inc
Ozanam Youth Lodge 214,654
Wanbinga Youth Crisis Centre 307,089
St Vincent de Paul Society - Petersham 1
Wandiyali ATSI Inc
Guesthaven 77,471
Hunter Koori Youth Service 179,061
St Vincent de Paul Society - Wollongong
West Lake Macquarie Youth Accommodation Project Inc
Vinnies Youth Housing Macarthur 105,000
West Lake Macquarie Medium/Long Term Youth
Stretch-A-Family Inc Accommodation 228,763
Stretch-A-Family 323,778
Western Housing for Youth Ltd
Stretch-A-Family - Medium Term Hostel 278,739
Western Housing for Youth 247,278
Western Region Young Peoples' Hostel Organisation Corner House Women's Refuge Pty Ltd
Grandview Lodge 226,099 Corner House Women's Refuge 409,529
Woy Woy Youth Cottage Committee Delvena Women & Children's Shelter Inc
Woy Woy Youth Cottage 322,093 Delvena Women & Children's Shelter 491,595
Youth Accommodation Association (NSW) Ltd (Metro South East) Detour House (Metro South West)
Youth Emergency Accommodation Line 102,175 Detour House 155,404
Detour House - SAAP/Crisis Accommodation
Youth Accommodation Association (NSW) Ltd (Metro South West)
Program 2002/03 13,220
Allawah 200,154
Detour House - SAAP/Crisis Accommodation Program
Wruwallin House 406,875
Innovation Initiative 18,877
Young People's Refuge 419,848 215
Eastlakes Womens & Children's Refuge
Youth Accommodation Association (NSW) Ltd (Statewide)
Eastlakes Womens & Children's Refuge 255,005
Core Funding 218,070
Edith Edwards Women's Centre Inc
Youth Angle Inc
Bourke Women's Refuge - Edith Edwards Women's Centre 132,160
Youth Angle 313,733
Elsie Refuge for Women & Children Inc
Youth Off the Streets Inc
Elsie Refuge for Women & Children 621,295
Don Boscoe House 719,758
Erin's Place Inc
YWCA (Metro South West)
Erin's Place 342,673
YWCA Housing Program 92,923
Essie Women's Refuge Inc
Women’s Emergency Services Essie Women's Refuge 514,762
Ammberly's Single Women's Refuge Eva's Project Inc
Ammberly's Single Women's Refuge 483,277 Eva's Project 204,003
Armidale & District Women's Centre Inc Forbes Women's Refuge Collective Inc
Armidale & District Women's Centre 45,422 Cumbuyah Cottage 262,674
Auburn Migrant Resource Centre Grafton Women's Refuge Co-operative Society Ltd
SAAP/Crisis Accommodation Program Innovative Initiative Grafton Women's Refuge 453,076
Auburn Migrant Resource Centre 24,274
Gunnedah Family & Children's Service Inc
Bankstown Women's Refuge & Resource Centre Ltd Gunnedah & District Women's Crisis Agency 78,485
Bankstown Women's Refuge & Resource Centre 489,994
Guthrie House Co-operative Ltd
Bega Women's Refuge Inc Guthrie House 86,408
Bega Women's Refuge 311,947
Hastings Women & Children's Refuge
Blue Gum Inc Hastings Women & Children's Refuge 317,589
Blue Gum 137,942
Immigrant Women's Speakout Association of NSW Inc
Bonnie Women's Refuge Ltd Domestic Violence NESB Project 218,633
Bonnie Women's Refuge 557,475
Inverell Refuge Centre
Violetta's Place - SAAP/Crisis Accommodation Program 39,527
Inverell Refuge Centre 356,915
Campbell Page Employment & Training Inc Inverell Refuge Centre - SAAP/Crisis Accommodation
Contrary Mary Wimmins Refuge 116,510 Program Innovation Initiative 1998/99 7,337
Carrie's Place Co-operative Ltd Jenny's Place Inc
Carrie's Place 395,951 Jenny's Place 475,780
Carrie's Place - SAAP/Crisis Accommodation Program
Kempsey Women's & Children's Service Inc
Innovation Initiative 1998/99 10,905
Kempsey Women & Children's Service 373,134
Cawarra Women's Refuge Aboriginal Corporation Kempsey Women & Children's Service - Child 2,808
Cawarra Women's Refuge 521,198
Kulkuna Cottage Women's Refuge Ltd
Central Darling Shire Council Kulkuna Cottage Women's Refuge 503,738
Wilcannia Women's Safe House 132,159
Lismore Women's & Children's Refuge Inc
Charmian Clift Cottages Inc Lismore Women's & Children's Refuge 493,160
Charmian Clift Cottages 354,370
Lithgow Community Projects Inc
Contrary Mary Wimmins Refuge Inc Lithgow Women & Children's Crisis Centre 143,151
Contrary Mary Wimmins Refuge 282,843
Lithgow Women & Children's Crisis Centre
Lithgow Women & Children's Crisis Centre 45,693
 Manly Warringah Women's Resource Centre Ltd St Vincent de Paul Society - Arncliffe
Bringa Women's Refuge 509,759 Marian Villa Women's Refuge 391,585
Marcia Women's Refuge Inc St Vincent de Paul Society - Burwood
Marcia Women's Refuge 484,673 Butler Lodge Women's Refuge 475,712

Marrickville Women's Refuge Ltd St Vincent de Paul Society - Deniliquin

Jean's Place 571,588 Vinnies Emergency Accommodation Service 158,166

Mimosa House Inc St Vincent de Paul Society - Jannali

Mimosa House 453,188 Amelie House Women's Refuge 492,658

Molonglo Women's & Children's Services St Vincent de Paul Society - Lewisham

216 Marian Centre 1,503,971
Louisa Women's Refuge 472,912
Moree Women's Refuge - Ngala House Inc St Vincent de Paul Society - Wollongong
Moree Women's Refuge - Ngala House 431,636 Metro South West Brokerage 120,173

Mountain Women's Resource Centre Tamworth Women & Children's Refuge

Wimlah Refuge 451,755 Tamworth Women & Children's Refuge 125,332

Mudgin-Gal Women's Corporation (Metro South East) Tanderra Women & Children's Refuge
Capacity Building - Mudgin-Gal 30,000 Tanderra Women & Children's Refuge 440,746

Muslim Women's Association The Salvation Army (NSW) Property Trust (Hunter)
Muslim Women's Support Centre 542,962 Faith Cottage-Salvation Army Women's & Children's Refuge 357,508
Young Muslim Women's Community Development The Salvation Army (NSW) Property Trust (Western)
Worker Project 127,403 Catherine Haven Women's Shelter 320,584
Muswellbrook Women & Children's Refuge Ltd Toukley Women's Refuge Inc
Nydia's Place 365,726 Elandra Women & Children's Refuge 494,730
NSW Women's Refuges Referral & Resource Centre Inc Tumut & District Women's Support & Housing Centre
(Metro South East) Tumut & District Women's Support & Housing
Dolores Single Women's Refuge 481,465 Case Management SAAP/Crisis Accommodation Program 27,353
Killara Women's Refuge 326,167 Tumut & District Women's Support & Housing Centre 134,631
Killara Women's Refuge Indigenous Outreach 208,717 Tweed Shire Women's Service Inc
NSW Women's Refuges Referral & Resource Centre Inc Tweed Shire Women's Service 440,100
(Metro South West) Wagga Wagga Women's Refuge Inc
NSW Refuge Working Party - Elsie's Women's Wagga Wagga Women's Refuge 405,302
and Children's Refuge 17,056
Warilla Women's Refuge Ltd
NSW Women's Refuges Referral & Resource Centre Inc (Northern)
Warilla Women's Refuge 361,416
Tamworth Women's Refuge 366,609
Warlga Ngurra
NSW Women's Refuges Referral & Resource Centre Inc (Western)
Warlga Ngurra Women's & Children's Refuge 332,050
Albury Wodonga Women's Refuge 488,673
Cumbuyah Cottage 60,636 Warrina Women's & Children's Refuge Co-operative Society Ltd
Warrina Women's Refuge 464,065
Ourgunya Women's Incorporation
Brewarrina Women's Safe House 112,257 Western Sydney Sole Women's Accommodation Service Inc
Western Sydney Sole Women's Accommodation Service 480,655
Pam's Place Crisis Accommodation Resource & Referral Service Inc
Pam's Place Crisis Accommodation Resource & Wollongong Women's Refuge 479,868
Referral Service 493,298 Women & Girls' Emergency Centre Inc
Parramatta Mission Women & Girls' Emergency Centre 251,040
Thelma Brown Cottage 195,191 Women's Housing Company 183,207
Penrith Women's Refuge Inc Women's Information & Counselling Service - Port Stephens Inc
Penrith Women's Refuge 398,121 Women's Information & Counselling Service 133,513
Penrith Women's Refuge - SAAP/Crisis Accommodation
Program 2002/03 23,440 Women's Shelter Armidale Inc
Women's Shelter Armidale 404,376
Shoalhaven Women's Resource Group Ltd
Woy Woy Women's Refuge Ltd
Rosa Refuge 394,682
Woy Woy Women's Refuge 408,948
St Michaels Family Centre Ltd
Yinganeh Aboriginal Women's Refuge
Co-ordinator - St Michaels 648
Yinganeh Aboriginal Women's Refuge 497,577
General Supported Accommodation & Proclaimed Places Central Coast Emergency Accommodation Service Ltd
Gosford Emergency Accommodation Services
Aboriginal Corporation for Homeless & Rehabilitation Crisis Accommodation Program /SAAP
Community Services Innovation Initiatives 1998/99 18,035
Ngura Hostel 379,952 Intoxicated Persons Project 145,000
Adele Dundas Inc
Churches of Christ Community Care
Adele House 149,694
Pendle Hill Crisis Centre 111,041
Albury Supported Accommodation Service Inc
City of Sydney Council - Metro South East
Albury Supported Accommodation Service 161,959
ASAS/ACH - SAAP/Crisis Accommodation Program Homeless Persons Information Centre 210,382
Innovation Initiative 1998/99 18,035 City Women's Hostel Inc 217
ANGLICARE - Canberra & Goulburn Youth & City Women's Hostel 467,699
Family Services (Southern) Coffs Harbour Neighbourhood Centre Inc
Goulburn Emergency Accommodation 253,323 Coffs Harbour Accommodation Brokerage 51,103
Anglicare North Coast Board of Management Inc Coffs Harbour Housing Support Service SAAP/Crisis
Clarence Valley Crisis Accommodation & Accommodation Program 27,353
Support Brokerage Service 100,976
CRC Accommodation Services (Metro South West)
Ballina & District Community Services Assoc Inc CRC Group Homes 428,220
Accommodation Brokerage 178,337
Department of Housing - Metro South East Region
Barnardos Australia - Auburn Homelessness Action Team Street Outreach
Family Temporary Accommodation 158,914 Service (HATSOS) 350,000
Barnardos Australia - Penrith Children's Family Centre Department of Housing - Northern Region
Penrith Family Accommodation & Support 77,120 South Moree Intensive Tenancy Management Project 28,000
Bathurst Emergency Accommodation Place Inc Dubbo Emergency Accommodation Project Inc
Bathurst Emergency Accommodation 172,978 Dubbo Emergency Accommodation Project 303,800
Bathurst Emergency Accommodation
SAAP/Crisis Accommodation Program Eurobodalla Family Support Service Inc
Innovation Initiative 1998/99 10,516 Eurobodalla SAAP Service - Community Partnerships 282,219
Bathurst Shelter 3,000 Glebe House 127,745
Bourke Proclaimed Place Haymarket Foundation Ltd
Dunbi Place 229,385 Albion Street Lodge 858,152
Brewarrina Drug & Alcohol Committee Judge Rainbow Memorial Fund Inc
Bulgun Place 493,128
Rainbow Lodge - Glebe 50,333
Bungree Aboriginal Association Inc
Kulkuna Cottage Women's Refuge Ltd
Aboriginal Adolescent & Family Counsellor 35,000
Riverina Murray Area SAAP Working Party 30,000
Aboriginal Youth & Family Supported Accommodation
Assistance Project 148,703 Manning District Emergency Accommodation Inc
Lyn's Place 439,717
Byamee Proclaimed Place Inc
Byamee Homeless Persons Support Team 359,818 Mission Australia (Hunter)
Newcastle Adult Accommodation Support Service 504,327
Byron Emergency Accommodation Project Inc
Byron Emergency Accommodation Service 212,264 Mission Australia - Sydney City Mission (Metro North)
Byron Housing Support Project 61,574 Fairlight Centre 311,433
Cabramatta Community Centre Northern Sydney IPP 36,719
Establishment Cost (Anti-Drug Strategy) 60,000 Mission Australia - Sydney City Mission (Metro South East)
Intoxicated Persons Crisis Accommodation A Woman's Place 992,596
(Anti - Drug Strategy) 30,000 Campbell House Proclaimed Place 339,070
Campbell Page Employment & Training Inc Missionbeat 579,306
SAAP Training Project 24,000 Mission Australia - Sydney City Mission (Metro South West)
Centacare - Catholic Family Services Diocese of Broken Bay Rawson Centre 355,539
Housing Advocacy & Support 232,608 Sydney City Mission - Liverpool Centre 318,428

Central Coast Emergency Accommodation Service Ltd Mission Australia - Sydney City Mission (Metro West)
Central Coast Emergency Accommodation Services 621,002 Kendall House 622,843
Monaro Crisis Accommodation Service Inc
Monaro Crisis Accommodation Service 233,947
 Nambucca Valley Neighbourhood Centre Inc St Vincent de Paul Society - Granville
Crisis Accommodation Brokerage Service 50,573 The Cardinal Freeman Centre 295,645
Narrabri & District Community Aid Service Inc St Vincent de Paul Society - Matthew Talbot Hostel
Narrabri Homeless Persons Support Team 163,543 Matthew Talbot Proclaimed Place 318,087
Narrabri Family Crisis Centre Inc St Vincent de Paul Society - Nowra
Narrabri Family Crisis Centre 219,630 John Purcell House 274,321
NSW Women's Refuges Referral & Resource Centre Inc St Vincent de Paul Society - NSW State Council
(Metro South East) Claffy House 434,204
Women's Refuges Working Party 66,105
St Vincent de Paul Society - Port Macquarie
218 Orana Accommodation & Support Services Committee Inc McCosker House 221,043
Sturt House 291,458
St Vincent de Paul Society - Vincentian Village
Orange Community Accommodation Service Inc Vincentian Village 438,773
Orange Community Accommodation Service 303,396
St Vincent de Paul Society - Wagga Wagga
Our Lady of Snows 40,427 Edel Quinn Shelter 217,861
Parramatta Mission St Vincent de Paul Society - Wickham
Hope Community Cottage 150,012 The Matthew Talbot Centre 160,316
Hope Hostel 843,078
Parramatta Community Cafe 177,506 St Vincent de Paul Society - Wollongong
Macarthur Ozanam Centre, Family Service & Men's Service 744,175
Queanbeyan City Council
Queanbeyan Family Accommodation & Support Service 59,296 St Vincent de Paul Society - Wollongong
Macarthur Ozanam Centre, Family Service & Men’s Service
Raymond Terrace Neighbourhood Centre Inc SAAP/Crisis Accommodation Program
Port Stephens Youth Options Project 182,747 Innovation Initiative 1998/99 10,905
Regional Social Development Group Inc Southern Highland Brokerage 15,000
The Indigenous Homelessness Project 60,000 Tamworth Homeless Men's Support Group Inc
Samaritans Foundation (Hunter) Homeless Mens Support Centre 123,972
Samaritans Youth Housing Options - Maitland 153,171 The Community for the Celebration of Christ - Theotokos Inc
San Miguel Family Life Centre Mary's Place, Residential & Proclaimed Place 84,003
San Miguel Accommodation Service 341,349 The Exodus Foundation 10,000
San Miguel Relocation Officer Project 15,943
The Gender Centre
St Benedict's Men's Shelter 5,952 The Gender Centre 234,654
St Vincent de Paul - Matthew Talbot Hostel (Metro South West) The Gender Centre - SAAP/Crisis Accommodation
Multihouse Scheme Concord 134,780 Program 2002/03 23,440

St Vincent de Paul Society - Albury The Salvation Army (NSW) Property Trust (Hunter)
Quamby House Men's Hostel 307,688 Newcastle Community Housing 93,508

St Vincent de Paul Society - Armidale The Salvation Army (NSW) Property Trust (Hunter)
Freeman House 254,322 The Anchor 255,170

St Vincent de Paul Society - Bankstown The Salvation Army (NSW) Property Trust (Metro South East)
St Jude's Refuge & Outreach Service 275,020 Knudsen Place 502,798

St Vincent de Paul Society - Bathurst The Salvation Army (NSW) Property Trust (Metro South East)
Bathurst Shelter 9,236 House 264,837

St Vincent de Paul Society - Broken Hill The Salvation Army (NSW) Property Trust (Metro South West)
Bishop Fox Memorial Hostel 19,161 Orana Lodge Family Crisis Centre 325,483
St Peters Hostel 229,729
St Vincent de Paul Society - Coniston
St Vincent de Paul House 332,788 The Salvation Army (NSW) Property Trust (Northern)
Moree Emergency Shelter 18,097
St Vincent de Paul Society - Deniliquin
Ozanam House 209,153 The Salvation Army (NSW) Property Trust (Western)
Griffith Shelter 70,818
St Vincent de Paul Society - Erina Leeton Crisis Centre 93,441
Vincentian Lodge 58,519
The Station Ltd
St Vincent de Paul Society - Goulburn The Station 263,444
Goulburn St Vincent de Paul Men's Shelter 196,596
Trustees of the Roman Catholic Church for the Archdiocese Kamira Farm
of Canberra & Goulburn Kamira Farm 17,620
St Benedicts Community Day Centre 31,864
West Mount Co-operative Society Ltd
Tweed River Valley Fellowship Inc West Mount Co-operative Society Project 33,982
Tweed Crisis Accommodation & Support Service 69,915
Tweed Crisis Accommodation Project - SAAP/Crisis Women's Housing Programs
Accommodation Program 27,254
Alice's Cottages Inc
Uniting Church in Aust Property Trust (NSW) Alice's Cottages Women's Housing Scheme 345,394
Wesley Dalmar Child & Family Care Family Service
Wesley Dalmar - Short Term Units 73,945 Armidale Women's Housing Group Inc
Armidale Women's Housing Scheme 211,335 219
Uniting Church in Aust property Trust (NSW)
Wesley Mission & Newcastle City Mission (Hunter) B Miles Women's Housing Scheme Inc
McKenzie Centre 101,652 B Miles Women's Housing Scheme 450,629
Uniting Church in Aust Property Trust (NSW) Bathurst Women's Housing Programme Inc
Wesley Mission (Metro South West) Bathurst Women's Housing - SAAP/Crisis
Serenity House 252,335 Accommodation Program 2002/03 45,260
Upper Hunter Community Services Inc Bathurst Women's Medium Term Housing 208,325
Upper Hunter Crisis Accommodation Service 80,551 Centacare - Newcastle
Walgett Drug & Alcohol Committee Polding Project 293,304
Domestic Violence Worker - Walgett 148,788 Drug & Alcohol Women's Network Inc
Walgett SAAP Service 427,259 DAWN Women's Network Housing Scheme 260,165
Wentworth Area Community Housing Ltd Dubbo Women's Housing Programme Inc
Housing Resource Worker 65,620 Dubbo Women's Housing Programme 165,138
Wollongong Emergency Family Housing Inc Hawkesbury Women's Housing Information Service
Wollongong Emergency Family Housing 264,385 Women's Accommodation & Information Service 24,170
Yawarra Meamei Women's Group Inc Innari Housing Inc
Lightning Ridge Women's Safe House 139,149 Innari Housing 266,446
Young Crisis Accommodation Centre Katakudu Women's Housing Inc
Young Crisis Accommodation Centre 119,804 Katakudu Women's Housing 235,394
Peaks Mission Australia - Sydney City Mission (Metro South East)
Women in Supported Housing 194,899
Council of Social Services of NSW (Metro South East)
NCOSS 12,172 Molonglo Women's & Children's Services
Gunyah Women's Housing Scheme 178,992
NSW Women's Refuges Referral & Resource Centre Inc
(Metro South East) Murrane Women's Housing Inc
NSW Women's Refuges Referral & Resource Centre 155,637 Murrane Women's Housing 71,374
Youth Accommodation Association (NSW) Ltd (Statewide) NESH Women's Housing Scheme Inc
SAAP/Centre for Mental Health Linkages 24,826 NESH Women's Housing Scheme 264,913
NESH Women's Housing Scheme - SAAP/Crisis
Ex-HPAP Projects
Accommodation Program 2002/03 33,660
Mission Australia - Sydney City Mission (Metro South East) NESH Women's Housing Scheme - SAAP/Crisis
Campbell House 1,114,022 Accommodation Program Innovation Initiative 1998/99 10,905
Supported Accommodation Program - Single Men 538,197
Nowra Women's Housing Scheme Inc
St Vincent de Paul Society - Matthew Talbot Hostel
Nowra Women's Housing Scheme 162,529
Matthew Talbot Hostel - Woolloomooloo 3,543,733
Options Youth Housing Association Inc
The Salvation Army (NSW) Property Trust (Metro South East)
Options Youth Housing - SAAP/Crisis Accommodation
Foster House 2,451,359
Program Innovation Initiative 2001 11,724
Uniting Church in Aust Property Trust (NSW)
Outer Western Women's Housing Scheme
Wesley Mission (Metro South East)
Outer Western Women's Housing Scheme 252,156
Edward Eagar Lodge 1,468,547
Sisters Housing Enterprise Inc
Residual Services Sisters Housing Enterprise 264,365

AIDS Council of NSW South West Women's Housing Inc

ACON Housing Project 84,816 South West Women's Housing Scheme 268,246
 Southern Women's Housing Inc Holroyd Youth Service Inc
Southern Women's Housing Scheme 230,497 Youth Housing Worker - Merrylands 61,866
St George Women's Housing Inc Karingal Inc
St George Women's Housing Scheme 193,862 Aboriginal Outreach Worker - Croydon 39,768
St George Women's Housing Scheme - SAAP/Crisis
Lotus House Indo Chinese Young Women's Refuge Inc
Accommodation Program Innovation Initiative 1998/99 10,905
Lotus House 434,808
Stepping Out Housing Programme Inc
Parramatta Mission
Stepping Out Housing Scheme
Koompartoo Youth Program 126,451
SAAP/Crisis Accommodation Program
Innovation Initiative 1998/99 14,536 Penrith Street Work Project Inc
220 Stepping Out Women's Housing Scheme 348,143 Penrith Streetwork Project 143,461
Stepping Out Women's Housing Scheme
Rosemount Youth & Family Services Inc
SAAP/Crisis Accommodation Program 2002/03 23,440
Rosemount Day Survival Program 56,870
Wirraway Aboriginal Women's Housing Scheme
Samaritans Foundation (Hunter)
Wirraway Aboriginal Women's Housing Scheme 218,122
Youth Information & Referral Service
Wollongong Women's Housing Inc Newcastle & Lake Macquarie 67,693
Wollongong Women's Housing Scheme 265,398
Samaritans Youth Services (Metro North)
Women Up North Housing Inc Samaritans Youth Services - Wyong Outreach Team 366,459
Women Up North Women's Housing Scheme 228,081
Shire Wide Youth Service Inc
Women's Housing Association Hunter Region Inc Eastern Area Service for Youth (EASY) 249,685
Lower Hunter Women's Housing 164,763 Eastern Area Service for Youth (EASY)
SAAP/Crisis Accommodation Program
Youth Social Justice Strategies (YSJS)
Innovation Initiative 1998/99 10,905
Armidale Youth Refuge Inc Shoalhaven Youth Accommodation Co Ltd
Armidale Detached Housing 40,793 Aboriginal Outreach Worker - Nowra 62,417
Ballina & District Community Services Assoc Inc Southern Youth - Family Services Association Inc
Ballina Youth Service - YSJS 69,664 Young Independent People in Housing 233,208
Boree Aboriginal Corporation Sydney Anglican Home Mission Society Council
Boree Aboriginal Youth Accommodation & Support 119,193 (trading as) Anglicare (Metro West)
Broken Hill Youth Accommodation & Support Service Inc Street Outreach Case Manager 16,110
Broken Hill Youth Accommodation & Support Service 81,430 The Fact Tree Youth Service
The Factory Youth Centre 73,292
Casino Neighbourhood Centre Inc
Northern Region Young Mothers Accommodation Project 155,116 Trustees of the Christian Brothers (Metro West)
Medium to Long Term Accommodation Unit 249,027
Coffs Harbour Youth Refuge
Coffs Harbour Youth Housing & Support 254,028 Uniting Church in Aust Property Trust (NSW)
UnitingCare Burnside - Campbelltown
Community Connections Inc
The Drum Information Centre 167,040
Lismore Independently Living Youth Service 30,959
Multi-Purpose Referral & Resource Centre - Lismore 81,394 Uniting Church in Aust Property Trust (NSW)
UnitingCare Burnside - Dubbo
Community Housing Mid North Coast Inc Doorways - 3 99,252
Hastings Youth Housing Service 114,908
Domestic Violence - Rural & Remote
Community Programs Inc (Northern)
Youth Housing Services 192,434 Far West Area Health Service
Coonamble Shire Council Partnerships Against Domestic Violence
Gulargambone Youth Service 72,028 Wentworth/Balranald Shire 144,474

Dubbo Community Services & Information Centre Inc Gudu Wondjer (SW) Aboriginal Corporation
Dubbo Outreach Youth Counsellor 119,416 Gudu Wondjer Safe House Eden 170,865

Gilgandra Shire Council Linking Women with Safety Across the Communities Inc
Gilgandra Adolescent Support Project 77,061 Linking Women With Safety Across the Communities 73,920

Good Shepherd Sisters Orange City Council

Girls Accommodation Unit 267,581 Domestic Violence Support Service - Development Project 76,300

Great Lakes Community Resources Inc

Youth Accommodation Support Worker - Forster 80,184
Directory of DoCS Offices
Abbreviations and terms
DIRECTORY OF DOCS OFFICES*

CENTRAL OFFICE Metro South West 223

Department of Community Services Network office
4 - Cavill Avenue Bankstown City Capital Centre
Ashfield NSW 2131 (02) 9716 2222 Level 13, 41-45 Rickard Road
Bankstown NSW 2200 (02) 9205 1500

Community service centres

Metro Central Bankstown (02) 9793 6400
Network offices Campbelltown (02) 4645 6000
55 Renwick Street (02) 9245 1700 Fairfield (02) 9205 6000
Redfern NSW 2016 Ingleburn (02) 9829 2400
Lakemba (02) 9784 6100
Level 3, 16-18 Bridge Street Liverpool (02) 9602 8044
Epping NSW 2121 (02) 9202 5300 Newtown (02) 9550 1599
Eastern Sydney (02) 9245 1600 Strathfield (02) 9784 6100
Hornsby (02) 9482 0800
Manly (02) 9977 6011
Ryde (02) 9202 5300
Metro West
St Leonards (02) 9941 7600 Network offices
Sutherland (02) 9542 1111 Level 1, 14 Prince Street
Blacktown NSW 2148 (02) 9208 4553

Southern Kamballa, 1 Fleet St

North Parramatta NSW 2151 (02) 9630 0199
Network offices
Shop T11 Ground Floor 329-331 High St
City Link Plaza Penrith NSW 2750 (02) 4732 1322
30 Morisset Street Community service centres
Queanbeyan NSW 2620 (02) 6298 9999 Auburn (02) 9643 2377
16 Gladstone Ave Blacktown (02) 9208 4555
Wollongong NSW 2500 (02) 4254 0309 Katoomba (02) 4782 3066
Mt Druitt (02) 9625 7000
Community service centres Parramatta (02) 8855 4800
Batemans Bay (02) 4472 4678 Penrith (02) 4731 6222
Bega (02) 6492 3888 Richmond (02) 4578 4744
Bowral (02) 4861 1744 St Marys (02) 9673 4777
Cooma (02) 6452 3188
Corrimal (02) 4285 3399
Goulburn (02) 4824 0100
Nowra (02) 4422 1555
Queanbeyan (02) 6299 1111
Shellharbour (02) 4251 8000
Wollongong (02) 4254 0346

* As at 22 December 2003. Please note there have been regional

boundary changes outside the 2002/03 reporting year.
 DIRECTORY OF DOCS OFFICES

224 Hunter and Central Coast Western

Network office Network offices
29 Smith St Suite 15, 1st floor
Charlestown NSW 2292 (02) 4944 4100 46-54 Baylis St
Wagga Wagga NSW 2650 (02) 6921 3800
Community service centres
Cardiff (02) 4953 5999 Premier Centre
Cessnock (02) 4990 1277 1st Floor, 130 Brisbane St
Charlestown (02) 4943 8811 Dubbo NSW 2830 (02) 6882 8088
Gosford (02) 4325 6600
Level 1, State Office Block
Maitland (02) 4933 6488
Cnr Kite & Anson Sts
Muswellbrook (02) 6543 2455
Orange NSW 2800 (02) 6361 7006
Raymond Terrace (02) 4987 1022
Community service centres
Albury (02) 6041 1755
Northern
Bathurst (02) 6331 9500
Network offices
Bourke (02) 6872 2188
106-108 Tamar Street,
Brewarrina (02) 6839 2482
Ballina NSW 2478 (02) 6686 1999
Broken Hill (08) 8087 2844
Office 1, 1st floor Cobar (02) 6836 1360
37-39 Forth St Condobolin (02) 6895 4133
Kempsey NSW 2440 (02) 6563 1440 Coonabarabran (02) 6842 2000
Coonamble (02) 6822 2395
1st floor, 92-98 Jessie St
Cootamundra (02) 6942 1555
Armidale NSW 2350 (02) 6774 9800
Cowra (02) 6341 1855
Community service centres Dareton (03) 5027 4027
Armidale (02) 6772 5544 Deniliquin (03) 5881 1711
Ballina (02) 6686 6699 Dubbo (02) 6884 5877
Clarence Valley (02) 6643 2526 Griffith (02) 6962 6899
Coffs Harbour (02) 6651 1422 Leeton (02) 6953 3611
Glen Innes (02) 6732 4925 Lithgow (02) 6351 4688
Inverell (02) 6721 0299 Mudgee (02) 6372 8292
Kempsey (02) 6562 1385 Nyngan (02) 6832 1308
Lismore (02) 6621 8099 Orange (02) 6361 3299
Moree (02) 6750 7300 Parkes (02) 6862 1422
Narrabri (02) 6792 4663 Tumut (02) 6947 4100
Port Macquarie (02) 6583 3622 Wagga Wagga (02) 6921 7225
Tamworth (02) 6766 3735 Walgett (02) 6828 1577
Taree (02) 6552 1577 Warren (02) 6847 4802
Tweed Heads (07) 5599 1255 Wilcannia (08) 8091 5050

Important numbers
DoCS Helpline 132 111 Parent Line (Centacare) 13 20 55
Domestic Violence Help Line (24 hours) 1800 65 64 63 Disaster Recovery Services (9am – 5pm) (02) 9683 2388
ABBREVIATIONS AND TERMS

ACWA Association of Children’s Welfare CSC DoCS’ Community Services Centre –

225
Agencies – peak body for child local DoCS office
welfare groups with a strong CSGP Community Services Grants Program
interest in child protection and
CSP Children’s Services Program
substitute care
DADHC Department of Ageing, Disability
ADR Alternative Dispute Resolution
and Home Care
AIHW Australian Institute of Health and
DJJ Department of Juvenile Justice
Welfare
DoCS NSW Department of Community
AMS Aboriginal Medical Service
Services
Areas–DoCS’ service areas / regions
DoCS A 24 hour statewide service for
(currently 8)
Helpline anyone to contact DoCS about the
ARG DoCS’ Aboriginal Reference Group
care and protection of children and
ATSI Aboriginal and Torres Strait Islander young persons
CALD Culturally and Linguistically Diverse DoCS 2001 DoCS’ program for updating and
Care 2001 Cooperative project between DoCS transforming the Department, its
and community partners, developing staff, services, relationships,
a better out-of-home care system operations and future
for children and young persons in Domestic Phone service offering counselling,
care Violence immediate safety and protection,
Caseworker DoCS staff member responsible for Line accommodation, income support
working with clients, handling and and advice on legal support to
making decisions about the issues domestic violence victims
they present EAPS Ethnic Affairs Priority Statement
CIS Client Information System EnAct Program established to oversee the
Communities Groups that together comprise the introduction of the Children and
community of people in NSW, often Young Persons (Care and
refers to people who associate with Protection) Act 1998, which
each other because of ethnic, highlights government agencies’
linguistic or religious ties role in working together with the
Community Independent government community sector to care for and
Services monitoring agency for consumers of protect children and young persons
Commission community services in NSW and enhance ways DoCS can work
with families to strengthen their
Contact Report, request for assistance or
ability to care for their children
Report other contact to DoCS related to the
care and protection of children and EOI Expression of Interest
young persons (commenced 18 EOT Equal Opportunity Tribunal
December 2000) Families First A coordinated strategy sponsored
CPO Community Program Officer by the NSW Government to increase
CREATE A consumer advocacy group the effectiveness of early
representing the interests of intervention and prevention services
children and young persons in care in helping families to raise healthy,
CRC Community Relations Commission well adjusted children. It aims to
for a Multicultural NSW (formerly support parents and carers raising
Ethnic Affairs Commission) children and help them to solve
 ABBREVIATIONS AND TERMS

problems early before those new and revised policy information,

226
problems become entrenched, skills development, quality
through a coordinated network of improvement, planning and team
services development. Has been a vehicle for
ICSP Integrated Community Services achieving reforms
Planning PSA Public Service Association – the
JIRT Joint Investigative Response Team main union body which represents
DoCS staff
Mandatory Certain people are required by law
Reporting to report children and young Report This term includes and expands
persons at risk of harm (refer to of Risk upon the previous term Notification
Section 27 of Act). The new Act of Harm of Child Abuse. It encapsulates
mandates a broader group of concerns regarding safety, welfare
people to report children and young or wellbeing. Please refer to Section
persons at risk of harm (commenced 23 of the Act for a fuller
18 December 2000). understanding of Risk of Harm.
Reports may be made by any person
NESB Non-English Speaking Background
regarding a child, young person or
NGO Non-Government Organisation child yet to be born (commenced 18
Notification Notification no longer refers to the December 2000)
process of contacting DoCS REER/REEM Racial, ethnic or ethno-religious
regarding potential child abuse minority (formerly NESB)
cases. Please refer to Reports of Risk
Request for Families or family members may
of Harm.
assistance contact DoCS to make a request for
Notifications under the new Act now has very assistance. Refer to Chapter 3, Part
specific definitions–for examples, 1 of the Act (as at 18 December
see sections 124a and 17z 2000)
(commenced 18 December 2000)
SAAP Supported Accommodation
OCC Office of Childcare Assistance Program – a joint
ODEOPE Office of the Director of Equal Commonwealth/State program to
Opportunity in Public Employment provide support for people who are
OH&S Occupational Health and Safety homeless and in crisis or at risk of
Out-of-home Care for children and young homelessness
care (OOHC) persons who can no longer live with SARA Supported Accommodation Risk
their families Assessment
PANOC Physical Abuse and Neglect of Service 2001 Changes and developments in the
Children (organisation) Child & Family area, mainly led by
PPR Performance Planning and Review implementation of the new
legislation – includes new
Priority One Our procedure for prioritising Child
regulations as well as new client
& Family Services work in CSCs, to
information and community
ensure that cases of highest risk are
partners computer systems, DoCS
handled first
Helpline, decision-making and risk
Practice Our staff development sessions assessment tools, and the CSGP
Solutions conducted in all CSCs during review
statewide half-day closures on
Thursday mornings which combine
ABBREVIATIONS AND TERMS

Social A crucial ingredient in developing a

227
capital sense of community – the product
of cooperation and collaboration.
Includes all obligations,
expectations, information channels
and social norms that are used to
set up and maintain organisations,
institutions and networks for people
Substitute Terms for services which care for
care / children and young persons who can
Sub care no longer live with their families.
Out-of-home care is the preferred
term
TBS Towards Better Service: a strategy
for Child & Family Services Teams,
developed to provide Child & Family
Services staff at CSCs with tools and
techniques for ongoing, regular self-
assessment of their work practices.
It includes data-gathering ‘self-
assessment tools’ for data collection
and performance analysis
 INDEX

Abbreviations and terms 225 positions 9, 82

228
Aboriginal Child, Family and Community Care State support for 16, 49
Secretariat 64 Challenges, organisation 16
Aboriginal Child, Youth and Family Strategy 8, 26–8 Charter of Rights for children and young
Aboriginal Services see also Indigenous Services people in out-of-home care 64
building capacity 28 Child Care Health and Safety Model Policies
Aboriginal initiatives 8 and Practice Handbook 22
Aboriginal Services Branch 15, 75 Child Death Inquiries Unit 78
Abuse, types of 50 Child employment 51
Abbreviations and Terms 225–26 Child protection
Accounts payable 91 challenges 2002/03 52
Achievements 2002/03 7–10 priorities 2003/04 52
Acts, administered 94 research 49–50
Addendum Funded Services 147–220 Child Protection Services see also Prevention
Adoption Act 2000 9, 66 and Early Intervention
Adoption and Permanent Care Services 66–68 assessment and investigation 42, 45
Adoption Regulation 2003 66 improvements to system 15
Adoption Support Services 67 reports 41–7
After care services see Leaving Care and Children and Young Persons (Care and Protection)
After Care services (LCAC) Act 1998 16, 22, 41, 43, 50, 62, 64
Alcohol and Drug Abuse Prevention see Drug Summit Children and Young Persons (Care and Protection)
Alternative Dispute Resolution 50 Amendment (Permanency Planning) Act 2001 65
Amendments to legislation 92 Children's Employment Unit (CEU) 51
Arabic Parent Education Campaign 77 Children's Services 21–4
Area Assistance Scheme (AAS) 26 funded 23
Area profiles licensed 23
Hunter 69 priorities 2003/04 22
Metro North 17 Children's Services Regulation 21
Metro South East 37 Client Feedback and Assistance Unit 78
Metro South West 54 Client Information System 45, 48, 49
Metro West 37 Code of conduct 92
Northern 17 Committees 95–102
Southern 69 Commonwealth-State Youth Protocol 76
Western 54 Community Disaster Relief Fund 34
Assets 91 Community Services Grants Program (CSGP) 7, 24
Association of Children's Welfare Agencies 63 priorities 2003/04 25
Audit Committee 80 Community Solutions and Crime Prevention
Strategy Program 8
Better Futures Strategy 9, 26 Consultants 120
Budget 10–11 Contracting and market testing 93
Business Assurance 79–80 Controlled entities, disclosure 93
Cabramatta Moving Forward Program 29 Corporate and Ministerial Information 84
Cabramatta Street Team 28 Corporate Plan 2004-2008 16
Capital projects (major) 93 Corporate Records 81
Caseworkers Corporate Services 79–81
increases (high priority) 52 Credit card certification 121
Kibble Committee recommendations 73 Crime prevention 8, 76
INDEX

Culturally and linguistically diverse Gambling problems 76

229
(CALD) backgrounds 74 Getting It Together scheme 28
Governance Directorate 74
Director-General's message 1–2
Disability Action Plan 111–12 Header Agreements 62
Disaster Recovery Services 8, 33–6 Health Promoting Early Childhood Kit 22
DoCS Centre for Parenting and Research 6, 77 Helpline 9, 42, 45
DoCS offices 223–24 Homelessness 8
DoCS VoX 84 Human Resources Management see Workforce Planning
Domestic Assault Response Team (DART) 8 and Human Resources Management
Domestic Violence Services 31–3
Domestic Violence Line 32–33 Industrial relations 83
Domestic Violence Prevention and Education Indigenous Services 26–7, 75
strategies for Young People 31 Information and Communications Technology Unit 80
Domestic Violence Research Forum 31 Information and Research Services 76
Drought assistance 33–4 Information Exchange 78
Drug Summit 8, 28–9 Information & communication technology 16
Information Management Unit 76
Early Childhood Services 7, 21–4 Initial assessment, risk of harm reports 44
Early intervention see Prevention and Early Intervention Intensive and Statutory Intervention 39–52
Early Intervention Project 50 Intensive Support Services 63
EEO 105, 120 Intercountry adoption 67
EnAct Reference Group 50 Investment management performance 91
Energy Management Policy 94
Ethical behaviour 92 Joint Investigative Response Teams (JIRT) 48
Ethnic Affairs Priorities Statement (EAPS) 107–9 Joint Working Party see Kibble Committee
Executive 12, 104 Judicial decisions 102
see also Performance report; Remuneration
Expenditure 5, 10 Key Information and Directory System (KIDS) 16, 49
Kibble Committee 9, 73
Families First program 7, 26 Kids in Cars campaign 84
Family Court, Memorandum of Understanding 9
Family Support Services 26 Language Services Project 50
Financial Services 79 Learning and Development Unit 83
Financial statements 123–145 Leaving Care and After Care Services (LCAC) 64
Foster carers, support services 63 Legal Services 81
Freedom of Information 84, 112–19 Legislation 6, 94
Functions, corporate services 5 see also Acts
Funding Library 78
to 2008 15 Local (NSW-born) adoption 66
DoCS funds to non-government community
organisations 93 Major Projects Unit 82–3
see also Addendum Market testing see Contracting and market testing
sources 10–1 Media and Communication Branch 84–5
Future directions, organisation 15 Multicultural initiatives 74
Multicultural Services Unit 15, 74
 INDEX

National Agenda for Early Childhood 22 Protected disclosures 92

230
Natural disaster assistance see Disaster assistance Publications 109–11
Non-government community organisations, funding 93
NSW businesslink 5, 10, 79, 82–3 Redfern-Waterloo Street Team 9
NSW Council of Social Services (NCOSS) 7 Regional directors 13
NSW Curriculum Framework 22 Remuneration 105
NSW Early Childhood Services Policy 22 Research
NSW Research Advisory Council 77, 15 Research Office 78
NSW Strategy to Reduce Violence child protection research 49
Against Women (VAW) 32 Parenting and Research Centre 77
NSW Youth Policy 76 Information and Research Services 76–8
Risk assessment and insurance 94
Occupational Health and Safety (OH&S) 95 Risk of harm 43
Office of Child-Care 21 reports 44, 46–7
Office of the Director-General 84
Organisational capacity, improvements 15 Shepherd, Dr Neil 1–2, 105
Organisational Performance 7, 71–85 Social and Community Services (SACS) Award 31
Organisational structure 5, 14 Society of St Vincent de Paul 8
Out-of-Home Care (OOHC) 7, 9, 55–65 Special needs adoption 66
see also Support Services State Disaster Recovery Centre 8
challenges 2002/03 65 see Disaster Recovery Services
funding 57 Statutory Intervention 6, 39–52
priorities 2003/04 65 Strategic services 74
improvements to system 15 Street teams 9
indigenous children 60 Support Services
permanency planning 65 children and young people 63–4
reforms 62 for families 8
statistics 58–60 foster carers 63
support for funded service providers 62 Supported Accommodation Assistance
Overseas visits 119 Program (SAAP) 8, 30–1
Supporting Children with Additional Needs
Parenting Services (DoCS Centre for Parenting (SCAN) program 7, 21
and Research) 77
Performance Planning & Review (PPR) 82 Technology Strategic Agenda 91
Performance report Torres Strait Islander Services See Indigenous Services
Chief Executive Officer 102 Transition from Primary to High School projects 28
SES Officers 104
Permanency planning 65 Vision & values 5, 6
Permanent Care Services see Adoption and
Permanent Care Services Waste reduction and purchasing policy 121
Preschool funding 21 Women, action plan 106
Prevention and Early Intervention 19–36 Workforce Planning and Human Resources
improvements to system 15 Management 82
priorities 2003/04 21
Privacy and personal information 91 Youth development 25, 76
Proclamation 62
Property disposals 93