Maynilad Water Safety Plan Overview
Maynilad Water Safety Plan Overview
Revision No. 1
A collaboration work of the World Health Organization, Department of Health
(Philippines) and Maynilad Water Services, Inc.
TITLE Page
Introduction 5
I. Maynilad WSP Team 8
II Water Supply and Process Description 11
A. Water Sources 13
B. Water Treatment 18
B.1 La Mesa Water Treatment Plant No. 1&2
B.2 Putatan Water Treatment Plant
C. Ground Water 37
D Distribution 44
E. Process Flow Diagram
Surface Water to Distribution
La Mesa Treatment Plant No 1&2 47
Putatan Water Treatment 49
Ground Water 50
V Improvement/Upgrade Plan 53
VII Verification 54
IX Supporting Program 56
ANNEX V Verification
A. Water Source: Surface 144
B. Water Treatment: La Mesa Water treatment Plant 1&2 144
C. Water Treatment: Putatan Water Treatment Plant 146
D. Groundwater 148
E. Distribution 149
Maynilad Water Services, Inc. (Maynilad) has long recognized the need for and the
importance of the formulation of Water Safety Plans (WSP) to its core business. Even before
the Department of Health (DOH) – the Philippine regulatory agency assigned for monitoring of
water quality – has mandated the formulation of WSP in 2007, Maynilad has already sought
assistance from the DOH and the World Health Organization (WHO) in the preparation of a
WSP for its business operations. In February 2006, Maynilad organized a multi-disciplinary
WSP team coming from its various operating units to assess and develop a model WSP for its
entire system. This WSP covers the water sources, conveyance system, water treatment,
pumps and reservoir, and the distribution network up to its customers. The task is tedious
and complicated since Maynilad does not manage the watershed that acts as the main source
of its water supply. Added to this is the fact that its operation covers surface and ground
water, three different water treatment plants, various facilities and a large and complicated
The WSP intends to guarantee that safe drinking water is available to its customers at
all times through a sound water supply practice. This is achieved by 1) preventing the
contamination of the source of the raw water and provision of programs to immediatel y
resolve occurrences of contamination, 2) ensuring that the final quality of water delivered to
the consuming public are routinely monitored at a defined schedule and the water quality
results meet the established health-based standards set by the DOH and 3) preventing the re-
reaches its customers. The WSP is described as a systematic procedure and comprehensive
plan formulated to 1) ensure that the desired water quality is met at all times at every stage of
all its operation, 2) identify parties who will be responsible to undertake the above tasks, 3)
predict events which may impair the quality of water and upset its operations 4) develop
programs that prevent the occurrence of such events and improve the system, 5) prepare
plans to manage the impacts of these events, 6) implement control and monitoring program
to assess effectiveness of the plan, 7) properly record and document the procedures and their
outcomes, 8) conduct regular review and audit of the WSP, 9) revise the plan following an
The adoption of the WSP and the associated commitment of the company to the
implementing a water safety plan include the systematic and detailed assessment of its
processes and prioritization of hazards in all its operations and facilities, the establishment of
operational barriers to control hazardous events and the availability of conti ngency and
mitigating measures to cushion the impacts of these events. The WSP also provides an
organized and structured system to minimize the chances of failure of its services caused by
for such. This process ensures the consistency of the quality of water supplied to Maynilad’s
customers and provides contingency plans to respond to system failures and unforeseeable
hazardous events and accidents, which may result in the impairment of its operations. On the
application of best practices to secure water safety, 3) consistent water quality and safety, 4)
plans are in place to prevent crisis scenario from water quality impairment, 5) potential
savings from avoidance of incidents and accidents, 6) improvement in asset management and
The WSP covers the operations of La Mesa Treatment Plants No. 1 & 2 where the raw
water supply source comes from the Umiray-Angat-Ipo system, the newly constructed Putatan
Water Treatment Plant, which uses Laguna Lake as supply source, and the ground water
FRANCISCO A. ARELLANO
Team Leader
GREG R. ANTONIO
Assistant Team Leader
KRIS G. CATANGCATANG
Team Coordinator
CONSULTANTS
WHO, DOH
LLDA, NWRB
DENR, LGU of Norzagaray
NCIP
WATER SOURCE - WATER TREATMENT – WATER TREATMENT- PWTP GROUND WATER DISTRIBUTION
SURFACE LMTP 1 & 2
Shiela Marie F. Afuang Rodelio S. David Rise Anne M. Xavier
Salvador S. Leyble Angelo Pablo J. Santos Benjamin C. Villa Michael Joseph R. Helen B. Labaro
Herminigildo M. Medrano Edgar P. Mati France Noelle B. Villaruel Buligan Mark Erwin H. Rodil
London Philip L. Israel Ma. Ana E. Tria Romer S. Jumawan Jake N. Aradanas Ressie D. Vicente
Marvin Villanueva Juvelene C. Camposo Mark Vincent Q. Talosig Freda P. Boleyley Josephus M. Dela Rosa
Anna Liza P. Porciuncula Jonalyn Madriaga John Michael B. Perez Alvin Ryan C. Ong
John Emmanuel B. Alexis Madison Y. Norbel L. Galeon Gian Carlo P. Reyes
Martinez Datong Judith A. Dangue
Chester Y. Del Rosario Roxanne C. Suganob
Maynilad is the private concessionaire that was awarded the exclusive right to take over
from the Metropolitan Waterworks and Sewerage System (MWSS), a government corporation,
the water supply and sewerage operations in the West Zone of Metro Manila. The West Zone
comprises 60% of the MWSS service population. This is a 25-year concession agreement, which
commenced on August 1, 1997 and will last up to July 31, 2022, and which has been extended
recently for another 15 years. The MWSS service area is divided into two operating zones: the
East Zone, managed by the Manila Water Company Inc. (MWCI) and the West Zone, which
Maynilad operates (Figure 1).
Figure 1. MWSS Metro Ma nila Service Area Figure 2. Ma yni lad West Zone Concession Area
The West Zone concession area (Figure 2) covers a total area of 540 km2 and consists of
ten cities and one municipality in Metro Manila as well as one city and five towns in Cavite
province. At the time of the privatization, there were only around 465,000 service connections
Number of Reservoirs 22
Number of Pumping Stations 20
Number of Deepwells (operational) 10
Total Length of Distribution Line 5500 Km.
<200mm diameter 4213 Km.
200mm -300mm 828 Km.
350 mm to 3200 mm diameter pi 459 Km.
Water Availability
24 hour coverage 95 %
Less than 24 hour 5 %
Sources of Water
Surface Water (99.75%)
Umiray-Angat-Ipo system 24.3* CMS
Laguna Lake 1.03* CMS
Groundwater (0.25%) From small independent 0.0625 CMS
network
Sampling points 866
* Average inflow per annum (refer to Annex VII for the 2011 monthly inflow of Sources of Water, Surface Water)
With the rapid increase in population of Metro Manila, the need for water supply
has greatly increased as well. The metro draws 96.76% of its raw water supply from the Umiray-
Angat-Ipo system in Norzagaray, Bulacan, and this has been the only source for decades. The
heart of the system is the Angat Dam, which is a multi-purpose dam and is intended for power,
irrigation and water supply. MWSS gets 4,000 MLD of water supply source from this facility and
60% of this is allocated to Maynilad. The Department of Environment and Natural Resources
(DENR) handles the maintenance of the Umiray watershed while the National Power
Corporation (NPC), the power generating company, maintains the Angat watershed and the
DENR, MWSS and the two concessionaires’, MWSI and MWCI, maintain the Ipo watershed. The
remaining 3.99% of raw water supply is sourced from the Laguna Lake and 0.25% is sourced
from deep wells.
The country’s water resources has a land area of 300,000 sq.km., an annual rainfall
of 2,400 mm run off collected from rainfall of 1,000 to 2000 mm and an estimated aggregate
area for groundwater reservoir of 50,000 sq.km. The surface water dependable water supply
with 80% probability is 125.79 MCM. However, only 80% of the Philippine population has
access to safe potable water.
Maynilad, as the concessionaire for the West Zone of greater Metro Manila,
recognized the increasing current and future water supply requirements and therefore sought
to develop an alternate water source to help cater to the customers, specifically in Muntinlupa,
Las Pinas and Cavite. The Laguna Lake was identified in 2009 as an alternate water source to
Angat Dam. And in 2010, a state-of the-art treatment plant was built in Barangay Putatan,
Muntinlupa, to make sure that water drawn from the lake is fit for domestic consumption.
The lake has been used as a navigation lane for passenger boats since the Spanish
colonial era. It is also used as a source of water for the Kalayaan Pumped Storage Power Plant in
Kalayaan, Laguna. Other uses of the lake includes fishery, aquaculture, recreation, food support
for the growing duck industry, irrigation and a "virtual" cistern for domestic, agricultural and
industrial effluents. Because of its importance in the development of the Laguna de Bay Region,
unlike other lakes in the country, its water quality and general condition are closely monitored.
At present, this important water resource has been greatly affected by development pressures
like population growth, rapid industrialization, and resources allocation.
The Angat multi-purpose dam located in Norzagaray, Bulacan has a capacity of 850
MCM with an operating level of 181 – 214M and a low level outlet at 101M. Angat watershed
area, which is in the Northern tip of the Sierra Madre Mountain ranges, has an area of about
62,000 hectares. An additional 9 cu m / sec from the Umiray trans-basin tunnel flows to Angat
daily from the Umiray River.
The watershed areas of Angat Dam and the Umiray River are under attack by intruders
and illegal loggers and their activities have resulted to mudslides and flash floods during storms
and heavy rainfall. The result of the abuse especially in the watershed of Umiray River has been
very costly. Aside from the problems for the treatment plants because of the very high
Maynilad Water Safety Plan 14
Revision No.1/November 2012
incoming raw water turbidity exceeding 1000 NTU and Manganese that is dissolved by the
raging floodwaters from the natural geological formation, lives were lost a nd properties were
destroyed. The activities of the Dumagat, an indigenous tribe who lives primitively in the
watershed are another source of some organic and biological pollutants of the water sources.
Water from the Angat Dam flows to the Ipo Dam through the auxiliary turbines 1, 2, 3, 4
& 5 and terminating at the La Mesa Treatment Plants (Figure 3). Angat Dam releases 41 CMS
daily from its five auxiliary turbines to Ipo Dam, which is no longer an impounding dam but a
diversionary dam. From Ipo Dam the water flows and is diverted to a series of tunnels and
aqueducts conveyance system of about 24 kms. terminating at the La Mesa portal where it is
shared by Maynilad Water’s La Mesa Treatment Plants and Manila Water’s La Mesa Reservoir /
Balara aqueducts on a 60 – 40 % split as per Concession Agreement (Figure 4).
Maynilad operates three (3) treatment plants for water production: La Mesa Water
Treatment Plant Nos. 1 and 2 (LMTP 1 and LMTP 2) located in Quezon City and the Putatan
Water Treatment Plant in Muntinlupa.
Both LMTP 1 and LMTP 2 plants are located in the La Mesa Dam compound and are ISO
9001:2008, ISO 1400:2004 and OSHAS 1800 Integrated Management System certified. This is
The water enters both treatment plants after traveling over 24 kilometers through
tunnels and aqueducts from the Angat-Ipo-Bicti source network. Water passes through screens
that prevent entry of foreign objects such as grass, leaves, tree limbs and other large floatables,
thus protecting our rapid mixers, flocculators, regulated valves and flow meter sensors from
damage.
La Mesa Treatment Plant No. 1, located in Novaliches, Quezon City is Asia’s largest plant
and fourth in the world, started operating in 1982 and was completed in 1983. It was designed
by Camp, Dresser and Mckeey with a capacity of 1500 MLD and peak output of 1650 MLD and is
fully operational for almost 30 years now. This PHP 250 million plant is a low-cost technological
package that features an energy efficient design. It is standard conventional coagulation –
flocculation – sedimentation - rapid gravity filter-disinfection plant with no automation and
minimal rehabilitation since its construction. It has very minimal electro mechanical equipment
and relies mostly on hydraulic properties of water to backwash its filters and on gravity to
convey raw water from the source, into the plant and out into the distribution system.
Caustic soda is first applied as delivered in 50% concentration before the water enters
the radial gates of LMTP 1. However, this is only conducted if there is a need for pH and/or
alkalinity correction at the start (Figure 6a and 6b). Hydrated or quick Lime is used as an
alternate to caustic soda and prepared in a 2-3% concentration solution. In the coagulation
process, rapid mixers uniformly disperse aluminum sulfate (in 50% concentration with 8 to 8.5%
alumina content) throughout the raw water. After rapid mixing, the water enters the three
The La Mesa Treatment Plant No. 2 was designed and constructed under the Angat
Water Supply Optimization Project (AWSOP) to supply water to the Northern part of Metro
Manila (included in the West Service Zone as per Concession Agreement) and was
commissioned in 1995. Designed by Degremont of France, it uses coagulation, flocculation,
pulsator-clarifier, filtration, disinfection process having a design capacity of 900 million liters
per day during maximum flow, with an allowable overload of 10 % and can produce as high as
990 MLD.
The raw water passes through the bar screens to remove large objects such as rags,
plastics bottles, and other floatables from entering the treatment plant (Figure 7a and 7b).
Screened water then enters two repartition chambers where four flash mixers (2 for each
repartition) uniformly disperse into the water various treatment chemicals as per the following
injection order:
In coagulation, fine colloidal suspended solids are gathered into bulky and heavy flocs by
introducing aluminum sulfate into the raw water. The addition of polymer in the flocculation
step hastens the cohesion and relatively increases the volume of the flocs formed. The water
then flows into eight pulsator-clarifiers where the flocs are allowed to settle at the clarifier
basins, which is regularly extracted by means of sludge draw-off valves. The pulsation increases
the time of contact between the water and the sludge - forming blankets thereby, improving
water quality. The blanket also serves as a pre-filter to the clarified water. The clarified water
then undergoes filtration through twenty (20) filter beds. These filters complete the treatment
process by removal of the flocs, which escaped or had passed through the sludge blanket in the
clarifiers. Backwashing is also applied in the filters with the resulting backwash water stored in
the recovery tank and is continuously recovered to combine with the incoming raw water for
another cycle of treatment. The water coming from the filter then undergoes post-chlorination
(residual chlorine of 1.0 to 1.5 ppm) before leaving the plant for distribution.
Other chemical used when beset with high Manganese content is Potassium
Permanganate.
During the dry season, manganese present in the low water levels in Angat Dam can
enter with the raw water to the treatment plants. To address this, there is a stand-by potassium
permanganate treatment unit to precipitate the dissolved manganese and remove it before it
enters the pre-chlorination.
All of the LMTP 1 finished water is sent to Bagbag Reservoir via the 3.2M diameter main
transport pipe while part of LMTP 2 finished water is sent to the 50-ML La Mesa Reservoir and
pumped to the northern distribution system and the other part goes to Bagbag Reservoir in
Novaliches to supply the Central and Southern portion of the service area by gravity.
In the last 6 years, the average monthly output for LMTP 1 & 2 have been 94% and 91%
of their design capacities, respectively, except for the abnormal periods of operation,
specifically when a prolonged period of El Nino was experienced in 1998 which resulted in the
high Manganese content of the raw water. There were also incidents when prolonged rainy
season in Southern Luzon resulted in highly turbid raw water, such as during late November
2004 to January 2005, November 2007, September 2009 and August 2012, that was beyond the
capacity of the treatment plants. It has been learned from these episodes that it is advisable to
choose lower output of good quality than higher output of compromised quality.
Figure 6b. Block Diagram - La Mesa Treatment Plant No 1, Water Treatment Process
Figure 7b. Block Diagram - La Mesa Treatment Plant No 2, Water Treatment Process
The newly constructed 100-mld Putatan Water Treatment Plant is located in the city of
Muntinlupa, situated 22km south of Metro Manila (Figure 8). The plant is the first water
treatment facility that taps into Laguna Lake as an alternative water source to Angat Dam in
Bulacan. Laguna Lake is the largest lake in the Philippines and the third-largest freshwater lake
in South East Asia. It is also the first significant bulk water supply source for the Greater Manila.
The Putatan Water Treatment Plant Phase 1 (100 MLD) is part of Maynilad capital
expansion program and is supplying the potable water requirement of the cities of Muntinlupa,
Las Pinas, Paranaque and ultimately Cavite City & the municipalities of Rosario, Imus, Noveleta,
Bacoor and Kawit (when Phase 2 -- of 200 MLD capacity -- is completed).
To ensure that water drawn from Laguna Lake is fit for drinking, an advanced process of
microfiltration and reverse osmosis has been adopted to purify the water. The plant has been
fabricated with four (4) Diffused Air Flotation (DAF) trains, five (5) Amiad Strainers, fourteen
(14) units of Microfiltration and six (6) units of Reverse Osmosis (RO) trains, sludge dewatering
system, gas chlorination system and product pumping system (Figure 9). The design
specifications of the plant are also in compliance with the requirements by the Department of
Health (DOH), Philippine National Standards for Drinking Water (PNSDW).
REVERSE OSMOSIS
Intake
Forebay
As the raw water injected with ACH is mixed by means of slow and flash mixers, flocs are
formed. These flocs float to the surface of the DAF tank where they are removed by mechanical
surface and bottom scrapers into the sludge trough and pumped to the sludge lagoon or
decanter centrifuge (sludge-dewatering device).
The clarified water coming from the DAF tanks flows to the Pre-Treated Tanks before
entering the Microfiltration system.
Pre-Treated Tank
Microfiltration (0.1 to 1.0 Am) is ideal for removing suspended particles, bacteria, and
many viruses from water. Microfiltration membranes normally operate at pressures of between
0 to 6.9 bars. It is a means of trapping and removing such contaminants as Giardia cysts (8-30
Am), Cryptosporidium cells (3-8 Am), and other bacteria ranging from 0.2 to 50 Am by means of
a porous barrier that is fixed in place. In microfiltration, such impurities are simply too large to
pass through. To put the size of these particles in perspective, the diameter of a human hair is
in the range of 20 to 120 Am. Membrane treatment performance is relatively insensitive to
rapid changes in the feed water composition unlike systems based on chemical addition and
coagulation. Membrane technology is accepted throughout the world as an effective and
economical water treatment method.
The plant has 14 MF module racks (shown below as the vertical ecru tubes ), which
operate simultaneously. Here, most of the particles are removed to produce clear water that
Reverse Osmosis
Reverse Osmosis (RO) requires pressure to drive water through a synthetic membrane
to separate the water from the constituents that are dissolved in it. The RO process involves
water and dissolved “salts” diffusing through a semi-permeable membrane. The passage of the
water through the RO membrane occurs at a much faster rate than of the salts. The portion of
the water not passing through the membrane i.e., rejected by the membrane retains most of
the salts and becomes concentrated, thus the name concentrate, brine, or reject. In addition to
rejecting salts, minerals and other inorganic compounds, the RO membrane is also capable of
rejecting most of the organic compounds, such as pesticides , herbicides, color, total organic
carbon (TOC), and disinfection by-products (DBP) precursors that are present in the feed water.
Another benefit of RO membranes is their ability to stop the passage of microorganisms from
the feed side to the permeate side of the membrane. The primary goal of the RO system is the
reduction of Total Dissolved Solids (TDS) during periods of TDS spikes and the lowering of
Disinfection By-Product (DBP) Precursors, Tri-Halo Methane (THM) and Halo Acetic Acid (HAA)
precursors, in order for the blended product water to comply and/or exceeds the PNSDW
guidelines. The RO system is also designed to reduce or remove other unwanted constituents
that are present in the raw water, such as:
Maynilad Water Safety Plan 34
Revision No.1/November 2012
• Iron
• Total Organic Carbon (TOC) and Color
• High Hardness
• Excessive Alkalinity
• Total Dissolved Solids (TDS)
• Ammonia (Laguna Lake has occasional ammonia “spikes”)
Currently for the plant, whenever the TDS reaches 400 ppm, RO units are operated to
exceed the PNSDW standard (equal to or less than 500ppm) (The design blend ratio is 34% RO
permeate and 66% MF filtrate when feed TDS is 700 ppm. Depending on the Feed TDS from
<500 up to 2,800 ppm, any number of RO can be put into operation to maintain blended
product water quality that meets or exceeds the PNSDW standards. The hydraulic design
capacity of the plant is 100 MLD (34 MLD RO, 66 MLD MF Filtrate). The design blend ratio is a
function of the feed water quality and the desired final product water quality data.)
RO Skid
The existing deep well facilities in the West Zone include 10 deep well stations, network
of pipelines, elevated water tanks and reservoirs. With the current deep well facilities of West
Zone, it serves the following areas: parts of Valenzuela, Malabon, Quezon City in the North and
parts of Muntinlupa and Cavite in the South.
At present the ten operational deep well pumping stations are: 1.Dona Juana in
Malabon, 2.Brittany in Quezon City, 3.Bagong Silang Phase 10 in Caloocan City, 4.Ayala South
Vale Deepwell 3 in Ayala South Vale, Gawaran, Bacoor, Cavite, 5.Ayala South Vale Deepwell 4 in
St Jude Subd, Bacoor, Cavite, 6.Georosville in Pagasa, Imus, 7.Malagasang 2-D in Imus, 8.Molino
in Bacoor, 9.Pandawan in Rosario, Cavite and 10.Poblacion, Noveleta, Rosario.
The deep well facilities will augment water pressure in the high portions and far end of
the pipelines of the service areas.
The functions of the Deep Well Pumping Plants Operation of Water Network are the
following:
Operates all deep well pumping stations in accordance with approved operating
schedules
Performs preventive maintenance activities to all deep well pumping stations,
equipment and vehicles of the unit
Performs minor repair and maintenance works to all pumping station’s electro-
mechanical equipment and machineries and mechanical equipment used by the unit
Observe and record operating conditions of all pumping stations
Recommends / initiates improvement / rehabilitations of pumping stations, equipment
and vehicles
Perform machining, metal fabrication and welding works
Typically, an MWSS/MWSI well is dug with a depth of 305 meters (1000 ft.). The natural
groundwater aquifer in the franchise area is found in two geological formations occurring at
100-120 m (328-390 ft.) and at 167 m (550 ft.) and below. So as not to compete with the
groundwater source of the Artesian/Shallow wells of locals (e.g. farmers, residence, etc.), wells
start their perforated casing from 600 ft. and below. This also assures that only the
groundwater occurring in the lower but true natural aquifer is abstracted. Refer to “Study for
the Groundwater Development in Metro Manila (SGDMM), June 1992, Volume 1, JICA Report”
(a copy of which is in the possession of the unit in charge of the Deep wells of the Water
Network Department).
The geological formation of the franchise area of Maynilad is formed mainly by the
Guadalupe formation and is underlain by alluvium in the coastal areas. The Guadalupe
Formation forms the good aquifer, which represents the recharge in the franchise area and is
part of the Luzon Central Valley Basin.
Fluoride, especially in the coastal franchise areas , Cavite area, is relatively high. Since
fluoride occurs naturally in groundwater, it is very difficult to prevent or eradicate. Part of the
short-term solution is to dilute the groundwater with surface water and the long
term/permanent solution is to bring the surface water to these groundwater-supplied areas.
Direct recharge from rainfall was estimated based on the following equation: P=R+E+I
where:
P = mean annual rainfall
R = run off
E = evapotranspiration
I = effective infiltration (all in millimeters)
Based on the same 1992 JICA study mentioned above, values are as follows:
Annual Rainfall = 2, 329.7
Run off = 1, 397.8
Evapotranspiration = 816.6
Recharge = 115.3 (4.9% of annual rainfall)
Fortunately for the franchise area of MWSI, the deep wells in the inclusive zone have
relatively low risk of contamination by pollutants since the area is protected by prehistoric
sedimentary basin. The Southwest Luzon Upland is situated south of the MWSI franchise area.
The elevation decreases towards the north. The southern piedmont area of Taal Volcano is
contiguous to Manila Bay and Laguna de Bay and is widely covered by thick volcanic materials
Deep well stations operated by Maynilad as of October 2012 including their addresses,
operating schedules, capacities and the influence areas under the Booster and Deep well
Operation and Maintenance of the Water Network Department are listed in Table 2.
Ave.
HP KW OHT/ Business Influenced
Well Name / Address CAPACITY RISER PIPE OPERATION
Rating Rating CISTERN AREA Area
m³/hr.
Malabon City
1. Dona Juana Dona 20 15 Direct 400 ft. 4am-10pm Mal/Nav.
Juana Subd., Dampalit Pumping
North Deepwells
The Maynilad water distribution system involves a Central Distribution System originating
from La Mesa Treatment Plants 1 & 2, small independent, distribution network centered on
deep wells and the Putatan Pumping Station supplied by the Putatan Treatment Plant.
Combined output of La Mesa Treatment Plant Nos. 1&2 flows into the Central Distribution
System and is distributed to 12 Business Areas. It is split into 2 portions. One portion, 100%
LMTP 1 and 40% LMTP 2 treated water, flows to four (4) kms through the 3.2M diameter pipe
to an underground reservoir at Bagbag, Novaliches, Quezon City (Bagbag RS 1 & 2) and
distributed by gravity to Central A, B and South (Quezon City, Caloocan, Malabon, Navotas,
Pasay, Makati, Paranaque, Las Pinas and Bacoor, Cavite). While the other portion of the
combined discharges, 60% of LMTP2 treated water, flows through 2.2M diameter pipe to ARPS
to La Mesa Pumping Station and is pump fed to the following areas with high elevation portions
of Novaliches, Caloocan and Valenzuela through North A, B and C. Treated water from Putatan
Water Treatment Plant is supplied in Muntinlupa, Las Pinas and Paranaque. The water flows
through Maynilad’s pipe network facilities, extending approximately to 3,804 kilometers from
Valenzuela in the north to down south in Cavite City.
To stabilize the pressure in the distribution system, water is stored temporarily in the
following twenty (20) reservoirs: 1) Bagbag, 2) Pasay, 3) Noveleta, 4) La Mesa, 5) Sacred Heart,
6) Ermita, 7) Espiritu, 8) Binuksuk , 9) Algeciras, 10) Novaliches, 11) D. Tuazon, 12) Caloocan, 13)
Tondo, 14) New Villamor, 15) Putatan, 16) AAV R1, 17) AAV R2, 18) Pagcor, 19) Ayala South Vale
and (20) Putatan which are operating at present. And the Eighteen (18) pumping stations
namely: 1) Algeciras, 2) Espiritu , 3) Ermita, 4) Pasay, 5) Bagbag, 6) New Villamor, 7) Pagcor City,
8) Tondo, 9) D. Tuazon, 10) Noveleta, 11) Commonwealth, 12) Caloocan, 13) La Mesa, and 14)
AAV R1, 15) AAV R2, 16) Ayala South Vale, 17) Patindig Araw, and 18) Marcos Alvarez, which are
all operating at present except for Algeciras and D. Tuazon Pumping Station.
The 12 Business Areas where water is distributed and handle the numerous service
connections are Novaliches-Valenzuela, Fairview-Commonwealth, North Caloocan, Malabon-
Navotas, South Caloocan, Quirino-Roosevelt, South Manila-Pasay-Makati, Sampaloc, Tondo,
Muntinlupa-Las Pinas, Paranaque and Cavite.
To ensure consistency in the daily operations of the water network and to meet customer
requirements, the Maynilad Water Network Department including the seven Pumping Stations
(PS) namely: La Mesa PS, Commonwealth PS, Caloocan PS, D. Tuazon PS, Algeciras PS, Villamor
PS, and the Noveleta PS are certified ISO 9001:2008, ISO 14001:2004, and BS OHSAS 18001:
2007. The management systems include methods for measuring and tracking customer
satisfaction as well as the consistency in the procedures of the daily operations of the water
network and pumping stations that result in a more consistent quality of drinking water
delivered to the consuming public.
Water quality and quantity are monitored regularly. There are 866 monitoring points in the
distribution network to verify the quality of water produced both for surface and deep well
Compliance with drinking water quality standards is regulated by the Department of Health
(DOH), the lead agency tasked to implement the Sanitation Code of the Philippines. In Metro
Manila, the Metro Manila Drinking Water Quality Monitoring Committee (MMDWQC) monitors
water quality compliance with Philippine National Standards for Drinking Water (PNSDW). This
committee is headed by the DOH and meets and publishes water quality pronouncements
every month.
The Metro Manila Drinking Water Quality Committee member agencies are the
Department of Environment and Natural Resources - Environmental Management Bureau
(DENR-EMB), Metropolitan Waterworks and Sewerage System–Regulatory Office (MWSS-RO),
National Water Resource Board (NWRB), , Department of Health - Bureau of Health Facilities
and Services (DOH-BHFS), Department of Health - East Avenue Medical Center - National
Reference Laboratory (DOH-EAMC-NRL), Maynilad Water, Manila Water and other waterworks
systems.
Water quality and quantity complaints are received by Business Areas, Call Centers and
those referred or forwarded by member agencies of MMDWQC. These water quality and
quantity complaints are investigated separately by the concerned Business Area Unit and the
Central Laboratory Department.
A B
A B
Recovery
Recovery
Sedimentation, LMTP 1 Plant Operations
Legend:
Process step
Chemical process
Transport step
Consumer
For each step of the validated process flow diagram, the WSP Team identified what
could go wrong in the water supply system in terms of hazards and hazardous events. The
hazard and hazardous event identification was conducted through existing records, historical
events, local knowledge and onsite visits that can affect the safety of a water supply and
establish what requires controlling the hazards in order to provide safe drinking -water. The
WSP team considered all potential biological, physical and chemical hazards that could be
associated with the water supply.
It is important to rank the hazards in order to establish priorities. The WSP team used a
semi-quantitative risk assessment, to calculate a priority score for each identified hazard. The
objective of the prioritization matrix is to rank hazardous events to provide a focus on the most
significant hazards. The likelihood and severity was derived from the team’s technical
knowledge and expertise, historical data and relevant guidelines. Table 3 describes the semi-
quantitative risk matrix used to rate the likelihood or frequency and severity or consequence of
the hazards when it occurred for calculation of the risk score. The WSP team determined a cut-
off point, which is risk score of 5, above which all hazards will be retained for further
consideration. There is little value in expending a great deal of effort considering very small
risks.
See Annex I for the hazard identification and risk assessment from catchment to
distribution system including consumer premises.
Severity / Consequence
Risk Factor Insignificant Minor Moderate Major Catastrophic
No Impact/ Not Compliance Aesthetic Regulatory Public Health
Matrix
Detectable Impact Impact Impact Impact
Rating 1 Rating 2 Rating 3 Rating 4 Rating 5
Almost
Certain
5 10 15 20 25
Once a day
Rating 5
Likely Once
Likelihood/ Frequency
a week 4 8 12 16 20
Rating 4
Moderate
Once a
month
3 6 9 12 15
Rating 3
Unlikely
Once a year 2 4 6 8 10
Rating 2
Rare
Once every
1 2 3 4 5
5 years
Rating 1
Risk Score <6 6-9 10-15 >15
Risk Rating Low Medium High Very High
WSP team documented the existing and potential control measures for each of the
identified hazards from catchment to the point of use. The team validates each control to
determine its efficacy at its point in the water supply system through site inspection,
manufacturer’s specification and based on monitoring data.
Reassessment of risk was conducted taking into account the effectiveness of each of the
controls. The reduction in the risk rating achieved by each control is an indication of its
effectiveness. The risks were prioritized in terms of their likely impact to the capacity of the
system to deliver safe water. High priority risks (risk rating from medium to very high) may
require system modifications or upgrade while lower priority risks (risk rating of low) can often
be minimized as part of routine good practice activities
See Annex II for the determination and validation of control measures, reassessment
and prioritization of risks from catchment to distribution system including consumer premises.
An improvement or upgrade plans were drawn up for each of the significant risks with
ineffective or no existing controls identified in the reassessment of risks recognizing that other
less significant risk can also be controlled by these improvement measures . Each of the
identified improvement/upgrade has an owner to take responsibility for its implementation and
target implementation due date were also identified.
Improvement / upgrade plans can include short, medium or long-term programs. These
plans should be monitored to confirm improvements have been made and are effective and
that WSP has been updated accordingly.
Operational monitoring includes defining and validating the monitoring of the control
measures and establishing procedures to demonstrate that the controls continue to work.
All control measures identified as “critical” were assigned as “critical control points” and
were monitored against “critical limits or operational limit” criteria. This critical/ operational
limit is a criterion that will indicate whether the control measure is effective and is functioning
as it was designed to be.
Monitoring plan for the whole water supply system indicating an acceptable
critical/operational limit for each control, designated monitoring locations, and established a
schedule for frequency of monitoring and assigned responsible parties . Corrective actions to be
taken in the event that monitoring reveals a parameter to be outside of the acceptable “limits”
were also established.
See Annex IV for the monitoring of the control measures (operational monitoring) from
catchment to distribution system including consumer premises.
VII. VERIFICATION
Verification provides evidence that the overall system design and operation is capable of
consistently delivering water of the specified quality to meet the health-based targets. It
involves three activities: 1.) Compliance monitoring – confirmation of compliance with water
quality targets, 2.) Internal and external auditing of operational activities – it can have both an
See Annex V for the verification-monitoring plan for the whole water supply system.
Maynilad’s La Mesa Water Treatment Plants 1&2 and the Water Network are ISO
9001:2008/ISO 14001:2004/BS OSHAS 18001:2007 certified. A complete documentation of
Standard Operating Procedures (SOPs), Work Instructions (WI) and Emergency Response
Procedures and Plan (ERP) to guide its day-to-day operations were developed. Refer to ISO
Operational Procedures Manual for La Mesa Water Treatment Plant 1&2 and ISO Operational
Manual Procedures for Water Network. SOPs for Putatan Water Treatment Plant refer to
Annex IX and to the Putatan Water Treatment Plant Operational Manual.
MWSI make use of an electronic medium to all of its documents and some monitoring
records generated by the treatment plant. However, these were also backed up by hard copies.
Water Safety Plan shall be review at least once a year to ensure that new risks
threatening the water sources, production and distribution of safe water are regularly assessed
and addressed. An updated, relevant WSP will maintain the confidence and support of
employees and stakeholders in the WSP approach.
End-product testing is never enough for potable water suppliers that is why the water
quality management system that is being adopted consists of a system wherein each activity
and process step has a role to play, standards expected of it and specific mechanisms to achieve
them. Following implementation of the Water Safety Plan there is a need to review the
procedures and examination of records to ensure that it is being carried out. This is where
periodic auditing comes in. An audit-based approach places responsibility on every unit
involved to provide information regarding system performance against agreed indicators.
Auditing has both an assessment and a compliance-checking role. It gathers information on the
level of conformance to the quality system as indicated in the WSP and to ISO standards as well
as the degree of compliance to regulatory requirements. Aside from determining if the quality
system is being effectively implemented, it obtains factual input for management decision,
determines if company is at risk, identifies areas or opportunities for improvements, assesses
individual performance, assists company staff training needs, improve communication and
motivation of personnel.
For maximum effectiveness of the audit system for the ISO certified Maynilad facilities,
the audit requires an Internal Audit procedure that will use well-trained internal auditors. The
auditors should have no direct involvement with the auditee but are qualified enough having a
technical understanding of the audit area.
To ensure that a WSP covers emerging hazards and issues, the WSP Team should review
it periodically. The implementation of the WSP framework reduces the number and severity of
incidents, emergencies or near misses affecting or potentially affecting the quality and safety of
water. However, such incidents/events may still occur. Hence in addition to the periodic
review of the WSP, review of the WSP following every emergency, incident or unforeseen event
irrespective of new hazards were identified is very important to ensure that the same
incident/emergency will not recur in the future and to determine whether the response was
effective or need to be improved. The result of a post incident review is always likely to identify
areas for improvement whether it is a new hazard, or a revised risk for the risk assessment, a
revision for an operating procedure, a training issue and the WSP must be revised to reflect the
change and incorporate the lessons learned into the WSP documentation and procedures.
10. El Nino leading to the use of Low Level Physical (High Turbidity) & 1 3 3 Low
Outlet (LLO) Chemical (Manganese)
11. Disturbance of Manganese deposit Chemical 1 4 4 Low
within the watershed & sediments
(Earthquake, landslide, human activity,
terrorist act, project construction etc.)
12. Forest Fire Physical (High Turbidity) 2 2 4 Low
13. Terrorist Act Chemical toxic substance & Physical 1 4 4 Low
(High Turbidity)
Process Step Hazardous Event Hazard Likelihood Severity Score Risk Rating
Caustic Soda Application Overdosing and under dosing of chemicals Chemical 2 2 4 Low
Microbial 1 5 5 Low
2. Overdosing/Under dosing of primary Physical 2.5 3 7.5 Medium
coagulant and coagulant aid
Chemical 2.5 3 7.5 Medium
Microbial 1 5 5 Low
3. Vacuum pumps and compressor failure Physical 2.5 3 7.5 Medium
Chemical 2.5 3 7.5 Medium
Microbial 1 5 5 Low
Intermediate Chlorination
1. Under dosing Microbial 3 4 12 High
(LMTP 1)
2. Leak in Chlorine Pipes Microbial 2 5 10 High
3. Less effective disinfection due to high
Microbial 1 4 4 Low
turbidity
4. Insufficient Chlorine Supply Microbial 2 5 10 High
5. Chlorine Supply Quality (Non- Chemical 2 4 8 Medium
Compliance)
Microbial 2 5 10 High
Filtration (LMTP 1 and 1. Poor performance of filters as surface Physical 1 3 3 Low
LMTP 2) wash (LMTP 1), scour air blower (LMTP 2)
are not operating well
2. Depleted filter media Chemical 1 4 4 Low
3. Electro-mechanical and electro-
pneumatic system failure Microbial 1 5 5 Low
4. Excessive algal formation due to irregular
and inefficient backwashing
Backwashing Improper Backwashing (Time) Physical 2 3 6 Medium
Microbial 2 5 10 High
Recovery Highly Turbid Recovered Water Physical 5 3 15 Very High
Chemical 5 2 10 High
Microbial 1 5 5 Low
Post chlorination 1. Residual Chlorine greater than 1.50 ppm Chemical 1 4 4 Low
2. Under dosing Microbial 2 5 10 High
3. Leak in Chlorine Pipes Microbial 2 5 10 High
Process Step Hazardous Event Hazard Likelihood Severity Score Risk rating
INTAKE Elevated levels of manganese, chlorides, Physical 1 5 5 Low
ammonia, turbidity, total dissolved solids Chemical
and algal count during El Nino Microbial
Human Access Physical 2 5 10 High
Chemical
Microbial
Algal Bloom Physical 2 5 10 high
Chemical
Microbial
Proliferation of Fish pens Physical 3 5 15 High
Chemical
Microbial
Heavy rains and typhoon lake water Physical 3 4 12 high
disturbance Chemical
Intrusion of garbage and others Physical 3 5 15 High
Chemical
Microbial
Discharges of domestic and industrial Physical 5 5 25 Very high
wastes nearby the intake Chemical
Microbial
FOREBAY Siltation at the twin box culvert Physical 1 5 5 Low
Chemical
Microbial
Likelihood
PROCESS
Severity
Score
STEP
Likelihood
Severity
Reassessment
Score
Risk Validation of
Hazardous Event Hazard Control Measures of Risk Post
Rating Control Measures
Control
Typhoon/Heavy Physical (High 2.5 5 12.5 High Reforestation/Tree In place but no Medium
Rains/Landslide/Mud/Deb Turbidity) planting in coordination significant effect yet.
ris (High turbidity) with DENR,MWSS, NPC, Reforestation
and other stakeholders continuous
Sabo Dam construction Not in place. Medium.
Proposal for the (Medium to
conduct of low rating
Feasibility Study for expected)
the construction of
Sabo Dam is
currently being
planned.
Illegal Logging (denudation Physical (High 4 2 8 Medium Coordination with DENR DENR Security not Medium.
of watershed) Turbidity) through MWSS on so active.
Security intervention
Human Access (Dumagat Microbial 2 5 10 Medium Coordination with DENR DENR Security not Medium.
& Illegal Settlers) (Fecal/e-coli) through MWSS on so active
Security intervention
Severity
Risk Validation of
Score
Hazardous Event Hazard Control Measures of Risk Post
Rating Control Measures
Control
Breakdown of NPC Physical (High 2 3 6 Medium Coordination and proper In place but needs Medium.
Auxiliary Turbines and Turbidity) & communication with NPC to strengthen
Bypass leading to the use Chemical for the preventive MWSS-CPF
of Low Level Outlet (LLO) (Manganese) maintenance and repair assistance and
or spillway of turbine facilities and support
bypass
Malfunction of Physical 2 3 6 Medium Regular calibration of Not in place. Medium
turbidimeter (wrong turbidimeter
turbidity measurement
leading to erroneous
information can be
relayed to water
production for treatment)
La Nina (turbidity) Physical (High 1 4 4 Low Reforestation/Tree Reforestation/ Tree Low rating
Turbidity) planting planting in place maintained
Malfunction of silt ejector Physical (High 1 3 3 Low Preventive maintenance Preventive Low rating
Turbidity) maintenance and maintained
repair in place
El Nino leading to the use Physical (High 1 3 3 Low Cloud seeding In place. Cloud Low
of Low Level Outlet (LLO) Turbidity) & seeding being done
Chemical as the need arises.
(Manganese)
Disturbance of Manganese Chemical 1 4 4 Low Simultaneous but Not in place. Low
deposit at the dam’s water controlled use of LLO
bed and within the with auxiliary, bypass, &
watershed (Earthquake, spillway releases during
landslide, human activity, sufficient & high water
terrorist act, project level at Angat (in
construction, etc.) coordination with NPC)
Maynilad Water Safety Plan 74
Revision No.1/November 2012
Likelihood
Reassessment
Severity
Risk Validation of
Score
Hazardous Event Hazard Control Measures of Risk Post
Rating Control Measures
Control
Severity
Risk Validation of
Score
Hazardous Event Hazard Control Measures of Risk Post
Rating Control Measures
Control
place, repair as
necessary
Likelihood
Process Step Hazardous Hazard Risk Control Measure Validation of control Reassessmen
Severity
Score
Event Rating measure t of risk post-
control
Overdosing and Chemical 2 2 4 Low Calibration of dosing In place, pH result is Low
under dosing of application system within the desired
Caustic Soda chemicals Actual chemical parameter due to
Application consumption is proper implementation
according to of procedure
recommended dose
Overdosing/ Physical 2 3 6 Medium Calibration of dosing In place. Low
under dosing of Chemical application system; Mn result is within the
Potassium
chemical Actual chemical desired parameter due
Permanganate
consumption is to proper
application
according to implementation of
recommended dose procedure
Intrusion of Physical 3 3 9 Medium Screen in place; Medium
1. Regular cleaning of
garbage and functional/operational
Screening screens to prevent
floatables Chemical 3 3 9 Medium however, size of the
(Primary / clogging and to
during normal & screen is not enough to
Secondary) maintain flow rate
stormy weather trap all the floatables.
due to Manner of installation
Severity
Score
Event Rating measure t of risk post-
control
ineffectiveness was not optimized.
of screen Intrusion of garbage
whenever the screens
are being pulled up for
cleaning and repair
Severity
Score
Event Rating measure t of risk post-
control
/ no pre- WI-IMS-021 & 022
chlorination 2. Strict compliance
to WI on
Preventive
3. Less effective
Maintenance of
disinfection due
Microbial 2 5 10 High LMTP 1&2 In place Low
to high turbidity
equipment
- LMTP 2
3. Duplicate facilities
like chlorinators
4. Insufficient Microbial 2 5 10 High 1. Regular Stock In place. Stock balance Low
Chlorine Supply Monitoring; is closely monitored
Maintain Stock physically and is
Balance reflected in SAP.
2. Accreditation of
Multiple Supplier
3. Use of alternative
Chemical for
Disinfection
5. Chlorine Chemical 2 4 8 Medium 1. Use of alternative In place. Low
Supply Quality Chemical for
(Non- Disinfection
Compliance) Microbial 2 5 10 High 2. Certificate of
Analysis is required
before delivery
acceptance
Incorrect Physical 3 3 9 Medium 1. PMS rapid mixers / In place. When not all Low.
dispersal of feed pumps / Rapid Mixers are
Coagulation
coagulant due transfer pumps operational,
Chemical 3 3 9 Medium
to rapid mixer weekly adjustments in mixing
Severity
Score
Event Rating measure t of risk post-
control
trouble 2. Ocular inspection speed are done on the
& Creation of Job flocculators.
Order per shift for
immediate action
of TPM
Overdosing / Physical 3 2 6 Medium Online water quality In place, but needs Medium
under dosing monitoring and improvement.
manual calibration as As evidenced by records
basis of chemical on file, dosing
dosing adjustment equipment need
replacement
Chemical 3 3 9 Medium Strict compliance to
WI on Alum
Application, LMT-IMS-
WI-013. For strict
implementation
Feed rate Physical 4 2 6 Medium 1. Regular flushing of In place but needs Medium
interruption due Chemical 4 2 6 Medium feed lines improvement Medium
to (a). Clogging 2. Strict compliance
of feed lines and to WI on PM of
(b). Dosing LMTP 1&2
pump / transfer equipment
pump trouble
Insufficient Physical 2 2 4 Medium 1. Accreditation of In place. Deliveries are Low
Coagulant multiple supplier accepted after passing
Supply 2. Alternative the set quality
chemical for standards
Chemical 2 3 6 Medium coagulation In place. Appropriate Low
3. Chemical dosing dose recommendations
optimization are done according to
Severity
Score
Event Rating measure t of risk post-
control
4. Strict monitored results.
Coagulant implementation of In place. Deliveries are
Supply Quality raw material accepted after passing
Physical 2 2 4 Low Low,
(Non specification the set quality
Compliance) contracts and refer standards
to LMT-IMS-WI-
001, Acceptance
and Storage
Chemical 2 2 4 Low Procedure on In Place Low
Treatment
Chemicals
Sedimentation Sludge blanket Physical 3 2 6 Medium 1. Regular onsite In place. Proper dosing Low
Severity
Score
Event Rating measure t of risk post-
control
(LMTP 1) formation inspection, and calibration are
exceeds 10 maintain optimum being followed
meters length chemical dosing
from entry into Chemical 3 2 6 Medium and calibration In Place Low
sedimentation 2. Sludge depth
basin Microbial 3 5 15 High profiling twice a In Place Low
Sludge bulking year
Physical 1 3 3 Low
3. Strict compliance
to WI on Cleaning
Chemical 1 3 3 Low of Sedimentation
Basins In place. Sludge profile
4. . Strict compliance and cleaning of
Low
to WI with pH, sedimentation basins
turbidity & are done regularly
Microbial 1 3 3 Low residual chlorine
monitoring, LMT-
IMS-WI-048 & 049
Severity
Score
Event Rating measure t of risk post-
control
Sludge blanket 1. Maintain correct In place but needs Medium
blow down Physical 2.5 3 7.5 Medium sludge improvement
homogeneity
2. Strict compliance
to WI on
Coagulant/Polymer
Application.
Chemical 2.5 3 7.5 Medium
3. Strict compliance
to WI in PM of
dosing pumps
4. Regular
Monitoring and
checking of correct
Pulsation
Microbial 1 5 5 Low setting of pulsators
(LMTP 2)
5. Sludge extraction
according to
schedule
Physical 2.5 3 7.5 Medium 1.Srtict compliance to
Vacuum pumps
Chemical 2.5 3 7.5 Medium PM schedule
and compressor
2.With redundant unit
failure Microbial 1 5 5 Low
Physical 2.5 3 7.5 Medium 1. Strict compliance
Overdosing/ to WI with pH,
Under dosing of Chemical 2.5 3 7.5 Medium turbidity &
coagulant and residual chlorine
coagulant aid Microbial 1 5 5 Low monitoring, LMT-
IMS-WI-048 & 049
Intermediate Strict implementation
Chlorination 1. Underdosing Microbial 3 4 12 High of WI on Chlorine In place Low
(LMTP 1) application
Severity
Score
Event Rating measure t of risk post-
control
1. Strict
2. Leak in
Microbial 2 5 10 High implementation of In place
Chlorine Pipes
PMS weekly
In place , coagulation,
3. Less effective
Maintain settled water flocculation &
disinfection due Microbial 1 4 4 Low Low
turbidity at <10NTU sedimentation process
to high turbidity
are effective
1. Regular Stock
Monitoring; In place , stock balance
4. Insufficient Maintain Stock is closely monitored
Microbial 2 5 10 High Low
Chlorine Supply Balance physically and is
2. Accreditation of reflected in SAP.
Multiple Supplier
Chemical 2 4 8 Medium 1. Use of alternative
Chemical for
5.Chlorine
disinfection
Supply Quality (
2. Submission of In place Low
Non- Microbial 2 5 10 High Certificate of
Compliance)
Analysis by
suppliers
1. Poor
1. Strict compliance to
performance of
WI with pH, turbidity
filters as surface Physical 1 3 3 Low
& residual chlorine
wash (LMTP 1),
Filtration monitoring, LMT-
scour air blower In place. procedures
(LMTP 1/ IMS-WI-048 & 049 Low
(LMTP 2) are are being followed
LMTP 2) 2. Strict compliance to
not operating Chemical 1 4 4 Low
PMS weekly
well
3. Strict compliance to
2. Depleted
Microbial 1 5 5 Low WI on backwashing
filter media
Severity
Score
Event Rating measure t of risk post-
control
3. Electro-
mechanical and
electro-
pneumatic
system failure
4. Excessive
algal formation
due to irregular
and inefficient
backwashing
Improper In place, regular back
1. Strict Compliance to
Backwashing Physical 2 3 6 Medium washing as per schedule
Proper Backwashing
(Time) in the WI. Criteria for
Backwashing Procedure (Time of Low
backwashing are
Rinsing, Scheduled
Microbial 2 5 10 High monitored & responded
Date of Backwash)
to immediately
Very 1. Allow Settling time
Physical 5 3 15
High of washed water at
Chemical 5 2 10 High the lagoons before
recovery;
High, for
2. Shut off recovery
Highly Turbid implementati
pumps at LMTP 1 if In place, for
Recovery Recovered on of sludge
recovered water improvement
Water management
Microbial 1 5 5 Low turbidity is high
master plan
3. Additional
coagulant dose at
LMTP 2 during
recovery.
Post 1. Residual 1. Strict compliance to
Chemical 1 4 4 Low In place Low
Chlorination Chlorine greater WI with pH,
Severity
Score
Event Rating measure t of risk post-
control
than 1.50 ppm turbidity &
residual chlorine
2. Under dosing 2 5 10 High monitoring, LMT-
IMS-WI-048 & 049
2. Strict compliance to
WI on chlorine
application
3. PMS weekly
4. Efficient
3. Leak in chlorination
Microbial 2 5 10 High
Chlorine Pipes facilities with back-
ups
5.Operator's
competency on
proper Chlorine
handling
Regular Stock
4. Insufficient
1 5 5 Low Monitoring; Maintain
Chlorine Supply
Stock Balance
5. Chlorine Accreditation of
Chemical 2 4 8 Medium
Supply Quality Multiple Supplier
(non- Microbial Alternative Chemical
2 5 10 High
compliance) for Disinfection
1. Power outage Physical 2 3 6 Medium 1. Back-up power
/ unbalanced Chemical 2 4 8 Medium generation In place; automatic shift
Low
power supply 2. Efficient Genset to generator set in case
All Process Step which stop the working condition, of power outage
entire Microbial 2 5 10 High refer to WI on Gen
treatment Set Operation and
process Refuelling,LMT-
Severity
Score
Event Rating measure t of risk post-
control
3.
Internal/externa
Physical 1 3 3 Low
l sabotage (i.e.
Terrorist attack)
& illegal
tampering of
3. Maintaining tight In place with enough Low but can
plant facilities
security measures security force assigned still be
like opening of
round the clock in the plants improved
alum tank drain, Chemical 1 4 4 Low
unauthorized
resetting of
dosing pumps
or dumping of
large volume of
sand upstream Microbial 1 5 5 Low
Likelihood
Risk rating
PROCESS
Reassessment
Severity
Score
Validation of control
STEP
Elevated levels of Physical 1 5 5 Low Coordination with In place but not Low
manganese, chlorides, Chemical LLDA and other specific for El Nino
ammonia, turbidity, Microbial stakeholders
total dissolved solids
and algal count during
El Nino
Human Access Physical 2 5 10 High Tighten security Effective security Low
Chemical around the intake around the premises
Microbial
Algal Bloom Physical 2 5 10 high Planting of Water lilies Effective in reducing Medium
Chemical algae growth within
INTAKE
Risk rating
PROCESS
Reassessment
Severity
Score
STEP Validation of control
Hazardous Event Hazard Control Measure of risk post-
measure
control
facility
culvert
Algal Bloom Physical 2 5 10 High Covering of forebay to No controls High
Chemical inhibit algal
Microbial proliferation
Solid Waste Intrusion Physical 4 5 10 high Regular cleaning of Effective screening Low
(E.g. garbage and twigs) Chemical parabolic screen and
Microbial transition pit screen
Risk rating
PROCESS
Reassessment
Severity
Score
STEP Validation of control
Hazardous Event Hazard Control Measure of risk post-
measure
control
Intrusion of MF Physical 5 5 25 Very high Settler Not yet in place Very High
backwash water from Chemical
the water recovery Microbial
system
Siltation at the bottom Physical 2 5 10 High Biennial desludging, Not in place High
of forebay Chemical sludge profiling and
Microbial installation of mixer-
blower type of aerator
for uniform forebay
quality
Improper dosing of Physical 2 5 10 high Chemical dosing Effective dosing Low
coagulant and Chemical optimization system
COAGULATION/FLOCCULATION/FLOTATION
potassium Microbial
permanganate
Flash mixer not working Physical 2 5 10 high Installation of Not in place; for High
DISSOLVED AIR FLOTATION
Risk rating
PROCESS
Reassessment
Severity
Score
STEP Validation of control
Hazardous Event Hazard Control Measure of risk post-
measure
control
Malfunction of bottom Physical 2 5 10 High Alarm for Automatic Not in place, to be High
scrapers Chemical shutdown of incorporated in the
Microbial problematic DAF unit SCADA system
Inappropriate saturated Physical 2 5 10 High Optimization of DAF In place but not Medium
water supplied to DAF Chemical saturation system enough;
Microbial Improvement of
water and air supply
for saturation
Accumulation of sludge Physical 2.5 5 12.5 high Effective scraping of Effective scraping of Medium
and silts at the bottom Chemical bottom sludge and bottom sludge but
of DAF tanks due to Microbial desludging of sludge insufficient
inappropriate pit desludging of sludge
desludging of sludge pit pit causing
accumulation of
scraped sludge at the
DAF tanks
Malfunction of sludge Physical 2 5 10 High Automatic shutdown Not in place, to be High
level sensor in the Chemical of DAF unit with high incorporated in the
sludge hopper (sludge Microbial sludge hopper level (> SCADA system
will combine with pre- 60%)
treated water)
Presence of suspended Physical 2 5 10 High Optimization of DAF In place but yet fully High
algae in the pre- Microbial system optimized
treated water during
algal bloom
Elevated level of Physical 2.5 2 5 Low Optimization of DAF In place but yet fully Low
turbidity of the system optimized
pretreated water
Risk rating
PROCESS
Reassessment
Severity
Score
STEP Validation of control
Hazardous Event Hazard Control Measure of risk post-
measure
control
Risk rating
PROCESS
Reassessment
Severity
Score
STEP Validation of control
Hazardous Event Hazard Control Measure of risk post-
measure
control
Risk rating
PROCESS
Reassessment
Severity
Score
STEP Validation of control
Hazardous Event Hazard Control Measure of risk post-
measure
control
alarmed operating
limits
Risk rating
PROCESS
Reassessment
Severity
Score
STEP Validation of control
Hazardous Event Hazard Control Measure of risk post-
measure
control
No supply due to Microbial 2 5 10 High Standby alternative In place but capacity Medium
shutdown of chlorinator (use of of alternative
chlorination system calcium hypochlorite) chlorinator is not
caused by equipment Standby spare sufficient
malfunction or leaks or equipment
power interruption (chlorinators,
generator set)
No chlorine supply due Microbial 2 5 10 High Maintaining required Effective delivery Low
to chemical stock stock balance procedure
unavailability
chlorination
Intrusion of rainwater Chemical 1 5 5 Low Proper and secured Effective covers Low
or other unwanted Microbial covers on all reservoir
matters on top of the Physical openings
reservoir
Risk rating
PROCESS
Reassessment
Severity
Score
STEP Validation of control
Hazardous Event Hazard Control Measure of risk post-
measure
control
Risk rating
PROCESS
Reassessment
Severity
Score
STEP Validation of control
Hazardous Event Hazard Control Measure of risk post-
measure
control
Inefficient performance Physical 2.5 5 12.5 High Install spare Purchased but not yet High
of some process steps Chemical compressor installed
(DAF, MFs, RO) due to Microbial
insufficient supply of
process air to the
treatment plant.
D. Groundwater
Likelihoo
PROCESS
Severity
Reassessment
rating
Score
Validation of control
STEP
Risk
Hazardous Event Hazard Control Measure of risk post-
d measure
control
Intrusion of solid particles Physical 5 3 15 High Maintain the pump Pump rating capacity is High
through well casing rating capacity as per maintained however
causing turbid water. specifications. need to conduct pump
well test to check water
level drawdown
Well/Catchment
Salt Intrusion Chemical 1 4 4 Low Maintain the pump Pump rating capacity is Low.
rating capacity as per not maintain as per
specifications specs.
Intrusion of contaminants Physical 1 5 5 Low Coordination with LGU In place Low
from leaking septic tanks Chemical and other concerned
and indiscriminate disposal Microbial government offices.
of wastes from domestic
and commercial
establishments nearby
through ingress area
Maynilad Water Safety Plan 96
Revision No.1/November 2012
Likelihoo
PROCESS
Severity
Reassessment
rating
Score
STEP Validation of control
Risk
Hazardous Event Hazard Control Measure of risk post-
d
measure
control
Treatment failure due to Microbial 5 5 25 Very Daily preventive In place however Very high
clogging of chlorinator High maintenance clogging of injector still
injector occurs.
Treatment failure due to Microbial 1 5 5 Low Procedures (SOPs) In place. SOP’s were Low.
improper/Incorrect proper mixing of properly implemented.
mixture of chlorine chlorine solution Pump operators were
solution (human error) Continuing operators monitored after the
training/orientation on training and
Disinfection
Severity
Reassessment
rating
Score
STEP Validation of control
Risk
Hazardous Event Hazard Control Measure of risk post-
d
measure
control
Damage EWT due to Physical 1 3 3 Low Conduct periodic In place. Low.
natural calamities such as inspection and
typhoon, earthquakes, etc. maintenance on the
integrity of EWT
Structures
E. Distribution
Risk Rating
Likelihood
Severity
Validation of Reassessment
Process Hazardous Event / Cause of
Risk
Hazard Control Measure control of risk post-
Steps Contamination
measure control
Storage 1. Intrusion of contaminants in Physical 2 5 10 High Proper and secured In place. Low
reservoir due to Chemical covers on all reservoir
unsecured/improper vent Microbial openings
cover
2. Facility damage caused by Physical 2 5 10 High Ensure proper design of In place Low
natural calamity like Chemical facility
earthquake/ typhoon,etc. Microbial Continuing reassessment
of facility integrity
3. Poor Physical 2 5 10 High Review and assess the In place Low
construction/workmanship of Chemical design of the facility and
turned over facilities Microbial make the necessary
agreement with the third
Severity
Process Hazardous Event / Cause of
Risk
Hazard Control Measure control of risk post-
Steps Contamination
measure control
party
Regular inventory of
Asset (Age, specs and
design)
4. Unprotected service reservoir Physical 2 5 10 High Fencing and security In place Low
access Chemical personnel deployment
Microbial
Transmission 1. Any hazard not controlled/ Physical 2.5 5 12.5 High Regular water quality In place but needs Medium
mitigated within the water Chemical monitoring improvement
treatment (La Nina/typhoon) Microbial On-line chlorination (as
the need arises)
2. Contamination of water Physical 2 5 10 High Regular leak detection In place but needs Medium
supply by backflow due to Chemical within the system improvement
unauthorized/ illegal Microbial Regular monitoring of
connection zone management on
unaccounted-for-water
3. Intrusion of contaminants due Physical 3 5 15 High Pressure management In place but needs Medium
to water line breakage/burst Chemical initiatives on District improvement
Microbial Meter Areas
Optimization on the
operation of pump
stations
4. Contamination of water Physical 1 5 5 Low Material specification In place Low
supply due to use of Chemical acceptance criteria
unapproved materials Microbial
5. Intrusion of contaminants due Physical 1 5 5 Low Maintain adequate In place Low
to pressure fluctuation Chemical water pressure 24hours
Microbial 7 days a week
Pressure management
initiatives on District
Severity
Process Hazardous Event / Cause of
Risk
Hazard Control Measure control of risk post-
Steps Contamination
measure control
Meter Areas
6. Intrusion of contaminants due Physical 1 5 5 Low Maintain adequate water In place Low
to cross under with leaking Chemical pressure 24/7
drainage during low water Microbial Regular updating/
pressure monitoring of GIS
mapping
Regular water quality
monitoring
7. Intrusion of contaminants due Physical 1 5 5 Low Close coordination with In place Low
to busted pipes that are Chemical other agencies
accidentally damaged by other Microbial
utilities.
8. Intrusion of contaminants due Physical 2 5 10 High Maintain adequate water In place but for Medium
to deteriorated pipes (cross Chemical pressure 24/7 improvement
under pipelines) during low Microbial Regular monitoring of
water pressure gauging/pressure point
9. Intrusion of contaminants Physical 2 5 10 High Regular assessment of In place Low
through deteriorated/leaking Chemical isolation valve
pipe/exposed mainline Microbial
appurtenances due to flooding
10. Intrusion of contaminants Physical 1 5 5 Low Regular maintenance of In place Low
during cleaning of manholes Chemical manholes, proper
for installation/insertion of Microbial cleaning of instrument
equipment along the primary and correct installation of
lines used for flow and equipment.
pressure monitoring Strict implementation of
manhole cleaning and
installation procedures
11. Contamination of water Physical 1 5 5 Low Close coordination with In place Low
Severity
Process Hazardous Event / Cause of
Risk
Hazard Control Measure control of risk post-
Steps Contamination
measure control
Identified specific
Issues Action Accountability/ies Due
improvement plan
High turbidity during typhoon Initiate tree planting activity Tree Planting in collaboration QESH/Environment Continuous activity
and heavy rains in collaboration with other with other stakeholders (DENR, Management Dept.
stakeholders (DENR, NPC, NPC, MWSS, MWC)
MWSS, MWC, LGU’s)
Conduct feasibility study for Construction of Sabo Dam CPF & PMG ASAP, if found
the construction of Sabo worthy
Dam
Malfunction of Turbidimeter Regular calibration of Prepare calibration program for CPF & PSS Quarterly (primary
turbidimeter turbidimeter standard
calibration), Daily
check using
secondary standard
Provision of spare Purchase new spare
turbidimeter turbidimeter 1st quarter of 2013
Identified specific
Process Step / Issues Issues Action Accountability/ies Due
improvement plan
The installed screens in the
open canal at LMTP 1 and
adjacent to LMTP 2 plant inlet
CAPEX project on the
had been identified as
Study the possibility of repair of current
insufficient to prevent entry of
optimizing screen screens and
debris from Umiray-Angat-Ipo
installation. Required installation of
Dams. Significant amount of
CAPEX project had been additional mechanical WP / PMG EO 2013
debris were known to have
identified and was grit or trash rack at
entered the plants leading to
submitted to PMG for LMTP 1&2 open canals
(1) decrease in detention
design. had been approved
period in the coagulation&
and now with PMG.
flocculation process and (2)
prolonged cleaning process in
Screening
the chambers.
(Primary/Secondary)
Prepare proposal for
the installation of a
During extreme weather system that would
Reduce the turbidity &
conditions, raw water with reduce most CPF, WP & PMG
suspended solids of the
very high turbidity and suspended solids
incoming raw water
suspended solids had entered before the water
upstream of the La
LMTP 1&2. This episode had enters the plant.
Mesa portal to a
happened repeatedly and the Prepare proposal for
maximum of 500 NTU
control measure in place the possibility of joint
only as per plant
affects our service level to our use of La Mesa Dam CPF, WP, PMG &
design.
customers. during poor raw water MWSS
quality periods.
1. Risk assessment process has identified Provide additional process Provide aeration in the PWTP, PMG, TMT December
that the control measure to address step or control measure that intake by installing aerator 2013
algal bloom in the intake is insufficient can effectively prevent algae that can inhibit algal growth.
to mitigate its effect in the water propagation.
treatment facility.
2. Risk assessment process for Coordinate with LLDA, LGUs Identify the area within the PWTP, LLDA, Every Quarter
proliferation of fish pens causing and other involved agencies lake and the specific fish LGU,CQESH
nutrient overloading in the lake. for strict and monitored pens wherein PWTP will
Currently there is no approach to regulation of fish pens closely monitor the fish
quantity and regulate the number of around the intake. pens. Monitor feeding
fishes seeded in every fish pens details and number of fishes
seeded each fish pen.
3. Risk assessment process has identified Implement measures to Installs baffle walls and PWTP, PMG, TMT December
that there is no definite control measure control the risks arising from apron in the intake to 2013
to address the spikes in water turbidity lake water disturbances provide barrier and increase
and ammonia due to lake water caused by substantial rainfall retention time of incoming
disturbances brought about by heavy and typhoon. water from lake to intake
rains and typhoons. facility.
4. Risk assessment process has identified Coordinate with LLDA, LGUs Quarterly monitoring of PWTP, LLDA, December
that there is no available control and other stakeholders to industrial wastes disposal. CQESH, LGUs, 2017
measure to mitigate water pollution in ensure that all industrial Monitor that all domestic NGOs, WMD
the lake from the discharges of domestic discharges are compliance wastes are disposed either
and industrial wastes nearby the intake. with the R.A. 9275 or the thru sewer lines or septic
Philippine Clean Water Act tanks.
of 2004, Sanitation Code of
the Philippines and DENR
7. Risk assessment process has identified Implement control measure Install additional treatment PWTP, PMG, TMT July 2013
that there is no enough control measure to lessen the amount of for the removal of
to mitigate the intrusion of MF suspended solids suspended solids of MF
backwash water from the water reintroduced in the forebay backwash water before
recovery system leading to elevated via the treatment plant’s recycling it back to the
levels of organics, ammonia, suspended water recovery system. forebay.
solids and microbes in the forebay.
Specifically, physical hazards from high
values of suspended solids were not
addressed.
8. Risk assessment process has identified Implement control measure Conduct biennial desluding, PWTP, PMG, WMD December
that there is no enough control measure to identify the rate of which sludge profiling and 2013
to mitigate the accumulation of sludge sludge accumulates at the installation of mixer-blower
at the bottom of the forebay. forebay, the acceptable type of aerator for uniform
sludge height in the forebay forebay water quality
and regular forebay
cleaning.
9. Risk assessment process has identified Implement control measure Install redundant flash mixer. PWTP, PMG, TMT December
that there is no alternative method to to ensure that the coagulant 2013
add coagulant in the system just in case is added in the raw water
the current coagulant flash mixer fails. prior to the dissolved air
flotation process.
10. Risk assessment process has identified Implement control measure Improve SCADA alarm PWTP July 2013
that there is no control measure to to address the carry-over of system to detect
address the accumulation of surface sludge in the pre-treated malfunction of DAF surface
sludge at the DAF tanks and its carry- water. scrapers and incorporate an
over in the pre-treated water weir in alarm system for automatic
case of surface scraper malfunction. shutdown of problematic
DAF unit to prevent
overflowing of sludge at the
hopper.
11. Risk assessment process has identified Implement control measure Improve SCADA alarm PWTP July 2013
that there is no control measure to to address the carry-over of system to detect
address the accumulation of bottom sludge in the pre-treated malfunction of DAF bottom
sludge at the DAF tanks and its carry- water. scrapers and incorporate an
over in the pre-treated water weir in alarm system for automatic
cases of bottom scraper malfunction. shutdown of problematic
DAF unit.
12. Risk assessment process has identified Implement control measure Review the mechanism PWTP, TMT, PMG December
that there is no control measure to to prevent the accumulated bottom sludge removal and 2013
address the combining of bottom sludge bottom sludge to combine identify improvements on
with pre-treated water due to improper with the pretreated water. how to extract the bottom
removal of bottom sludge at the sludge sludge along the entire
pit. The removal is only at the area sludge pit area.
nearest the sludge pump. This would
also cause the carry-over sludge to
16. Risk assessment process has identified Provide additional process Install a biological treatment PWTP, TMT, PMG December
that the dosing of potassium step or control measure that process prior to MF process. 2013
permanganate is not sufficient to can address taste and odor
mitigate the occurrence of objectionable problems.
odor of the pre-treated water.
Moreover, as a pre-treatment process,
dissolved air flotation is inadequate to
remove precursors of THMs brought
about by high TOC and ammonia in the
clarified water.
17. Risk assessment process has identified Provide control measure Conduct regular preventive PWTP, TMT, PMG December
that there is no control measure to that detects communication maintenance and daily 2013
address the intrusion of chemicals and error between the valves monitoring of valve
backwashed water during cleaning if and the SCADA. positioning.
automated MF valves malfunctioned
due to inaccuracy of signals given by the
positioner of the valves.
18. Risk assessment process has identified Implement control measure Improve pre-treatment PWTP, PMG : July 2013
that there is no enough control measure to prevent discoloration of process prior to the MF
to address the discoloration of MF MF filtrate. stage.
filtrate water due to manganese.
19. Risk assessment process has identified Implement control measure Improve pre-treatment PWTP, TMT, PMG December
that there is no enough control measure to ensure that the MF process prior to the MF 2013
to mitigate the occurrence of filtrate produced is free of stage.
objectionable taste and odor of MF any objectionable odor and
filtrate. taste.
20. Risk assessment process has identified Ensure that there are Upgrade the capacity of the PWTP, TMT, PMG December
that the present operation of gas available spare gas operational gas chlorinators 2013
chlorination system uses the spare gas chlorinators at all times. so that it can sufficiently
chlorinators during periods of high provide the needed chlorine
chlorine demand because the working dose without utilizing the
chlorinators are under capacity. No spare gas chlorinators. If
available spares can be used as upgrade is not possible,
alternative chlorinator when one fails or additional chlorinators can
malfunctioned. be added as spare.
21. Risk assessment process has identified Implement control measure Improve pre-treatment PWTP, PMG July 2013
that there is no control measure to ensure that no disinfection process prior to the MF
address the formation of disinfection by-products are formed in stage since dissolved
by-products in the product water. the product water. organics cannot be removed
by the MF.
22. Risk assessment process has identified Implement control measure Conduct regular cleaning of PWTP, TMT, PMG December
that at low water level in the reservoir, to ensure that the product reservoir. 2013
there are risks of discoloration, water is colorless, odor-free,
occurrence of objectionable taste and and clear of any precipitates.
odor and presence of precipitates in the
product water.
23. Risk assessment process has identified Improve plant operation to Implement a treatment PWTP, TMT, PMG December
that there is no enough control measure ensure that algae and all its process that can address 2013
to prevent the occurrence of by-products and metabolites algae.
objectionable taste and odor of the that can cause objectionable
product water brought about by taste and odor are treated
untreated algae in the pre-treatment prior to chlorination.
process. .
24. Risk assessment process has identified Conduct power audit to Implement applicable PWTP, PMG July 2013
that there is no control measure to investigate causes of power solution based on results
address “split-second” power fluctuation and find solution and recommendation of the
fluctuation that causes some equipment to it. power audit.
to malfunction leading to improper
dosing of chemicals.
25. Risk assessment process has identified Install the additional spare Schedule installation and PWTP December
that the control measure of adding compressor. energization of additional 2013
compressor to ensure the sufficiency of compressor.
process air supplied to the treatment
plant is already onsite but not yet
installed.
Identified specific
Issues Action Accountability/ies Due
improvement plan
Daily blow-off of well is Since deep well water is Feasibility study on the Water Network /SPM 2013-2014
needed prior to its supplied to small area, SPM replacement of groundwater Group
operation due to turbid Group studies the possibility by surface
water of surface water introduction
to its area of influence.
Clogging of Chlorinator Replace granular chlorine to Shifting from granular chlorine Water Network /SPM 2013-2014
Injector liquid or gas chlorination. to gas/liquid chlorine Group
Identified specific
Issues Action Accountability/ies Due
improvement plan
1. It has been identified in the Regular water quality Provision for permanent on-line Water Network 2014
risk assessment that there monitoring is being conducted chlorination to all pumping
were times during La Nina or within the distribution system stations
typhoon treated water from however, this is not enough to
the Water Production which ensure acceptability and safety
is being supplied to the of the water being supplied
customers did not comply On-line chlorination (as the
with aesthetics standard need arises)
parameters.
2. Contamination of water Regular leak detection within Continuous establishment of NRW On-going
supply by backflow due to the system District Metered Area
unauthorized/ illegal Regular monitoring of zone Partial pipe replacement
connection management on unaccounted- program
for-water reported
4. Intrusion of contaminants Maintain adequate water Continuous partial pipe NRW/BA/Water On-going
due to deteriorated pipes pressure 24/7 replacement program Network
(cross under pipelines) Regular monitoring of
during low water pressure gauging/pressure point
5. Intrusion of contaminants Regular leak detection and Establish program on Water Network 2013
7. Contamination by backflow Information and education Improve IEC to include health BA/Corporate 2013
due to unauthorized/illegal campaign hazards Communication
connection
Control Corrective
Process Step Critical Limit Where When How Who
Measure Action
Catchment Reforestation Watershed is Watershed June- Planting trees CQESH in Periodic tree
Typhoon/Heavy (Planting >85%forest December collaboration planting
Rains/Landslide/Mud/Debris 50,000 covered. with other Prohibition of
(High turbidity) trees/year) No illegal participating kaingin
logging/kaingin units/agencies activities
activities within the
allowed within watershed
the watershed
Sabo Dam Sabo Dam PMG/CPF Project Visual CPF/PMG Review and
construction Feasibility Study schedule monitoring reassessment
result should of FS
limit turbidity to
maximum of
500NTU
Catchment DENR No illegal Watershed Continuous Visual DENR/Military Prevention &
Illegal Logging (denudation Security logging monitoring intervention apprehension
of watershed) intervention of logging
activities
Catchment DENR No illegal Watershed Continuous Visual DENR/Security Resettlement
Human Access (Dumagat& Security settlers monitoring Patrol of Illegal
Illegal Settlers) intervention Settlers
Operational
Process
Steps
Hazardous Control
Range and Where When How Who Corrective Action
Event Measure
Critical Limits
Caustic Soda Calibration of pH of raw 1. Immediate
Application Overdosing and dosing water 7.8 to adjustment of
LMTP 1 & 2
under dosing of application 8 chemical dosing
Open Canal
chemicals system (increase or
PCU & decrease)
Every 2 pH meter
Actual chemical Actual Daily Plant 2. Shift to standby
hours readings
consumption is consumption Application Operators dosing pump
according to is +/- 2% of report/Stora 3. Re- calibration
recommended recommended ge tanks of the dosing
dose dose pumps
Make necessary
post chlorination
dose adjustment
1. Strict
compliance to
WI on Chlorine
4. Leak in Good working TPM/Plant Repair/Replacemen
Preventive dosing Daily Inspection
Chlorine pipes condition operators t of defective parts
Maintenance system
of LMTP 1&2
equipment
2. Strict
compliance to
WI on Alum
Application, at least 2 Availability of
c/o procurement
LMT-IMS-WI- suppliers alternate suppliers
013. For strict
implementatio
n
1. Follow Flocculation
flocculation speed
Maintain correct
process WI depends on
flocculator settings;
1. Incorrect raw water
Immediate
setting of 2. PMS of dosing quality 1st Flocculator Plant
Every shift Inspection adjustment of
variators / pumps / stage= 60 rpm; s operators
setting as
flocculators accessories and 2nd stage =20-
Flocculation applicable; Repair
flocculation 30rpm;
(LMTP 1) and Calibration
facilities 3rdstage= 0-
15rpm
1. Strict
2. Overdosing / compliance to Polymer PCU & Perform Jar Test as
Based on Jar Inspection,
Under dosing of WI on Polymer Application Every shift Plant needed/ Verify
Test Result Calibration
coagulant aid solution Area Operators polymer feed rate
preparation
3. Floating leaves
Scoop out Immediate
and other Sedimentat Visual Plant
floatables No floatables Daily scooping of
floatables ion Basin Inspection Operators
manually daily floatables
4. Formation of Regular manual
algae in scrubbing and Immediate cleaning
No Algae Sedimentat Visual Plant
Sedimentation pressure Daily of sedimentation
Formation ion Basin Inspection Operators
Basin (Launders) washing of basins
launders.
Within 10%
difference Whenever
1. Maintain between top sludge
Pulsation 1. Sludge blanket Sludge Homogenei PCU/Plant 1. Adjust pulsator
correct sludge and bottom blanket
(LMTP 2) blow down blanket ty test Operators settings
homogeneity percent solids formation
of sludge is poor
blanket
1. Use of
At least 60% Supplier's Before
alternative Laboratory
available submitted acceptance PCU
Chemical for Tests
5.Chlorine Supply Chlorine sample of delivery
disinfection Reject delivery if
Quality (Non-
2. Submission of below specification
Compliance) Conform to set
Certificate of Submitted Every Visual Plant
COA
Analysis by COA delivery Inspection operators
requirements
suppliers
1. Poor Strict Filtered Water Backwash
performance of compliance to Turbidity: immediately;
filters as surface WI on pH, LMTP 1- < 5 PCU & Follow
Backwashin Every 2 Turbidity
wash (LMTP 1), turbidity & NTU; LMTP 2- FW Effluent Plant backwashing
g hours readings
scour air blower Residual < 5 NTU; operators procedure
(LMTP 2) are not Chlorine Filtration Rate: Replenish Filter
operating well monitoring, LMTP 1= 14.5 Media to meet
Strict
4. Electro- compliance to
mechanical and weekly PMS and
Good working Pneumatic Repair/Replacemen
electro- Redundant unit Weekly PM TPM
condition pumps t of defective parts
pneumatic
system failure
3.
Internal/external
sabotage (i.e.
Terrorist attack)
Controlled Entry
& illegal
into Plant
tampering of
1. Maintaining Premises;
plant facilities like Entire Security &
tight security Strict Implementation of
opening of alum Zero incident Treatment 24/7 WP
measures round Inspection Emergency
tank drain, Plant Personnel
the clock Procedure.
unauthorized
Increase security
resetting of
force
dosing pumps or
dumping of large
volume of sand
upstream
Regular
Planting of algal count < PWTP replacement of old Manual scraping
Algal Bloom Monthly PWTP
Water lilies 1000 cells/mL Intake lilies with baby of algal scum
lilies
Coordination
with LLDA and
Alert LLDA
other
10,000 pieces of regarding areas
Proliferation stakeholders PWTP/LLD
fish per 500 Quarterly Meetings QESH/PWTP where there are
of Fish pens to regulate A office
square meters overcrowding in
fish pen
fish pens
around the
intake
Compliance with
INTAKE
the DENR
Administrative
Order 90-35 or
Coordination
the "Revised
with LLDA and Alert LLDA
Effluent
Discharges of other regarding spikes
Regulations if
domestic and stakeholders in the intake
1990" Table 2 PWTP/LLD
industrial to regulate Quarterly Meetings QESH/PWTP/Clab based from
Effluent A office
wastes nearby waste Maynilad's raw
Standards:
intake disposal water quality
Conventional
around the monitoring
and Other
lake
Pollutants in
Protected
Waters. Color =
200,
Maynilad Water Safety Plan 135
Revision No.1/November 2012
Process
Step Hazardous Control Corrective
Critical Limit Where When How Who
Events Measure Action
Temperature
(max rise RBW) =
3 degC, pH
(range) = 6.0 -
9.0, Settleable
Solids (1-hr) =
0.50, 5-Day
@0degC BOD =
80, TSS=90, Total
Coliforms=15,00
0
temporarily install
additional aerator
Intrusion of
during spikes in
MF backwash
water quality;
water from As Operation of
Aeration DO > 3.0 mg/L FOREBAY PWTP decrease raw
the water needed Aerator
water input to the
recovery
plant to optimize
system
treatment of
FOREBAY
water
Conduct
biennial
desluding,
less than one immediate
sludge
Siltation at meter sludge Every desluding or
profiling and
the bottom of height from the FOREBAY two sludge profiling PWTP increase
installation of
the forebay flooring of the years frequency of
mixer-blower
forebay desludging
type of
aerator for
uniform
Maynilad Water Safety Plan 136
Revision No.1/November 2012
Process
Step Hazardous Control Corrective
Critical Limit Where When How Who
Events Measure Action
forebay water
quality
Accumulation
Minimal Draining of DAF
of sludge and Effective accumulation of tanks and manual
silts at the
scraping of sludge at the desludging of
bottom of
bottom bottom of the accumulated
(COAGULATION AND FLOCCULATION)
Occurrence
of
Reduce
objectionabl Optimize
TON ≤ (not yet Sensory production to
e taste and dosing of DAF Per shift PWTP
determined) perception test optimize DAF
odor of the KMnO4 system
pretreated
water
Discoloration Optimization Color (ACU) < 25 Visual inspection; Manual scooping
DAF Per shift PWTP
of pretreated of DAF PtCo; spectrophotometri of algae
Occurrence
of high levels
Reduce
of TOC and TOC < 2 ppm,
Optimize Sensory production to
ammonia in Ammonia < 0.50 DAF Per shift PWTP
DAF system perception test optimize DAF
the pre- ppm
system
treated
water
Discoloration
MICROFILTRATION
of MF filtrate
water Reduce Optimize KMnO4
Manganese < MF Filtrate every visual inspection;
(brownish, production dose upstream of
0.05 ppm; Color Sampling two spectrophotometri PWTP
pinkish, to reduce MF (DAF process
(ACU) < 5 PtCo Point hours c measurement
yellowish, MF loading step)
greenish
color) due to
elevated
level of
manganese
Occurrence Implement
Addition of additional
of sensory perception
sodium MF Filtrate every pretreatment
objectionabl test;
hypochlorite TON ≤ 1.4 Sampling two PWTP process to
e taste and spectrophotometri
at the MF Point hours eliminate
odor of the c measurement
header precursors of
MF filtrate taste and odor
Improper Optimization Free residual Process Every 15 Spectrophotometri PWTP Adjustment of
dosing (under of chlorine chlorine: 0.8 - Laboratory minutes c measurement chlorine dose
dose or dose 1.3 mg/L at the Faucet
overdose) of product water
gas chlorine
CHLORINATION
No supply of Spare At least one Chlorinatio Weekly Visual inspection PWTP Use Standby
chlorine gas equipment on available spare n building Ca(OCl)2
due to standby equipment chlorinator; repair
shutdown of of gas chlorinators
chlorination and other faulty
system caused equipment
by equipment
malfunction
or leaks
Implement
Occurrence Reduce
RESERVOIR
Process additional
of production sensory perception
TON ≤ 1.4 Laboratory per shift PWTP pretreatment
objectionabl and increase test
Faucet process to
e taste and number of eliminate
Maynilad Water Safety Plan 139
Revision No.1/November 2012
Process
Step Hazardous Control Corrective
Critical Limit Where When How Who
Events Measure Action
Operational Frequency
Where to How to Who will
Control Range and of Corrective action
Hazardous Event monitor monitor monitor
measure Critical Limits monitoring
Any hazard not Regular water Res Cl2 = 0.4 – Pumping Chlorine Daily Water Network Flushing of lines
controlled/ quality 1.4ppm Station Analyzer On-line
mitigated within monitoring chlorination
the water Turbidity – Distribution Turbidimeter Weekly Water Network
treatment (La 0.5NTU system
Nina/typhoon)
Contamination of Regular leak Zero leak NRW Water Audit Monthly NRW Immediate leak
water supply by detection repair
backflow due to within the Close illegal
unauthorized/ system connection and
illegal connection encourage
Regular All accounted- BA Visual Monthly BA regularization of
monitoring of for-water for inspection water connection
zone residential and
management commercial
on establishment
unaccounted-
for-water
Intrusion of Pressure 100% DMA District PMA Monthly Water Network Immediate pipe
contaminants due management Target metered establishment repair
to water line initiatives on completed areas monitoring Flushing of
breakage/burst District waterline
Metered Areas
Any hazard not Information N/A N/A N/A N/A Call Center Leak repair
controlled/ and education Flushing of lines
mitigated within campaign Improve pressure
the distribution
system
Catchment & Internal Auditing (IA) Flow rate IA - monthly schedule IA - CQESH Auditors Database
Transport and External Auditing EA - every 6 month EA - Regulatory/
(EA) Independent Auditors
Water Quality Residual Chlorine is Plants’ effluent Every 2 hours in the Process Control Database
Monitoring monitored in the plants' effluent during specialist
effluent. normal operations.
Residual Chlorine is Chemically treated, Every 4 hours during Process Control Database
monitored in chemically settled and filtered normal operations. specialist
treated, settled and filtered water inside the plants
water inside the plants
E. Coli is monitored in the Plants' effluent Daily Central Laboratory Database
plants' effluent.
Residual Alum, Fe, Sulfates Plants' effluent Daily Process Control Database
& other chemical content Specialist
are monitored in the plants
effluent
Manganese and Dissolved Plants influent & Once a Shift Process Control Database
Oxygen are monitored at effluent Specialist
the plants influent &
effluent
Maynilad Water Safety Plan 144
Revision No.1/November 2012
Type of Activity What Where When Who Records
Turbidity is monitored in Raw water, chemically Every 2 hours for Process Control Database
Raw water, chemically treated, settled and plants' influent and Specialist
treated, settled and clarified water, filtered effluent and every 4
clarified water, filtered and and finished water. hours for the other
finished water. stages.
Jar Test is performed to Process Control At least twice a day Process Control Jar Test Forms
verify the correctness of Laboratory Specialist
the chemical dose being
applied
Internal and External LMTP 1 and LMTP 2 Annually Internal Auditors / Audit Reports
Audits are conducted to TUV:SUD Auditors
verify conformance to
Audit of Records
Quality Plan and Control of
Generated
Non-Conforming Product
documents
Treatment/ Disinfection Residual chlorine 100 m. from well Internal audit Daily Booster and Deep Database and
(Internal Audit) source (household well Operation Operation Log
tap) Maintenance sheets
(BDOM)/ Database
Central Lab.
Verification Activity Type of Activity Location of Activity Frequency of Activity Who will Monitor Records
Microbial Water Quality Customer’s tap Monthly Central Lab/MWSS-RO Database
Monitoring (regular sampling /LGU
point)
Reservoir water Daily Central Lab /MWSS-RO
Sources:
a) Surface Semi-annual Central Lab /MWSS-RO
b) Ground water Annual Central Lab /MWSS-RO
Physical and Chemical Water Quality Customer’s tap Monthly Central Lab/MWSS-RO Database
Monitoring (regular sampling /LGU
point)
Reservoir water Monthly Central Lab /MWSS-RO
Sources:
c) Surface Semi-annual Central Lab /MWSS-RO
d) Ground water Annually Central Lab /MWSS-RO
Verification of field Internal Audit Distribution network Daily Bus. Area / NRW/ Database
activities Water Network
Leak detection
Pipe repair
Line repair
Customer Survey Customer Satisfaction Call Center/BA/ Central Daily Customer Care Database
Laboratory /Bus Area /Zone/ CRMS
Central Lab
Instrument calibration Internal Audit Central lab / Water Annual/before every -ISO accredited Certificate/log
Network use Inst. Supplier Book
-CL/Network
Regulatory compliance External Audit Customer’s tap Monthly MWSS-RO/LGU/DOH Monthly
pronouncement/Audit
Report
Preventive Maintenance Facilities particularly those that are directly related to plant (1). Maintenance Program; (2). Cleaning of
operations must be well maintained so that they are always Sedimentation / Pulsator and Clarifier Basins
operational and in good working condition. Schedule; (3). Dredging of Lagoons Program
Training and Awareness To ensure that the entire organization and other stakeholders (1). Water Safety Plan Training; (2). Skills and
understand water safety and that our poor practices or Competency Requirements; (3) Induction
irresponsible actions may lead to contamination and increased Training; (4). Continuous practice of "Zero
public health risks. Plant Discharge".
Hygiene and Sanitation To prevent the organization and other stakeholders from (1). Water Laboratory personnel with PPE's;
introducing hazards into the water. Each personnel must (2). Laboratory wastes must be neutralized
realize that our actions affect environmental hygiene and can prior to discharge.
cause contamination of water supplies.
CALIBRATION To ensure that different equipment are Programs / schedules for calibration of
accurate and reliable in reading different equipment
parameters being measured.
PREVENTIVE MAINTENANCE To ensure that different equipment are Preventive maintenance & repair schedule of
checked and maintain to avoid process and equipment
equipment malfunction. Reservoir cleaning program
To ensure that all assets are in good working
condition.
PREVENTIVE MAINTENANCE To ensure that different equipment are Preventive maintenance & repair schedule of
checked and maintain to avoid process and equipment
equipment malfunction.
To ensure that all assets are in good working
condition.
HYGIENE AND SANITATION To prevent incorporation of hazards by PPEs
personnel or situations that directly involved Develop participatory hygiene awareness
in the network activities and education program
Water quality analysis done in the
laboratory and field must conform with the
Standard Operating Procedures
Develop participatory hygiene awareness
and education program
TRAINING AND AWARENESS To ensure personnel’s ability and WSP Training
understanding on the water treatment Competency requirement
process and its optimization for the Induction Training
implementation of water safety practices
RESEARCH AND DEVELOPMENT To support decisions made to improve or Understanding potential hazards
maintain water quality Research into better indicators of
contamination
Umiray-Angat-
Ipo Releases LMTP Inflow Laguna Lake
2011 Umiray-Angat La Mesa La Mesa Inflow (CMS )
Umiray - Angat (Intake of PWTP)
Releases to MWSS Portal (CMS) Treatment plant Treatment plant
Inflow (CMS)
(CMS) Inflow (CMS) Inflow (MLD)
JAN 60.0 36.1 41.1 24.5 2114.8 1.0
FEB 34.4 35.6 41.1 24.5 2112.5 1.0
MAR 53.4 36.9 41.1 24.4 2106.1 0.9
APR 28.1 38.3 40.7 24.5 2116.4 1.0
MAY 28.6 34.9 40.2 24.3 2101.2 1.1
JUN 113.8 24.5 36.5 24.3 2103.4 1.0
JUL 47.0 32.0 38.4 24.5 2118.4 1.0
AUG 99.9 29.3 38.1 24.5 2118.8 1.1
SEP 146.7 25.6 37.3 24.4 2110.2 1.0
OCT 94.3 29.9 38.7 24.6 2124.3 1.1
NOV 180.7 32.2 39.4 23.8 2060.3 1.1
DEC 209.4 24.8 38.5 23.9 2065.6 1.1
A. Caloocan North
DGP 181 DGP 145
LL MN UL LL MN UL
Time Time
(MLD) (MLD) (MLD) (MLD) (MLD) (MLD)
1:00:00 AM 1349.34 1408.96 1468.59 1:00:00 AM 45.69 51.44 57.19
2:00:00 AM 1291.44 1359.74 1428.03 2:00:00 AM 44.05 49.19 54.32
3:00:00 AM 1257.77 1318.27 1378.77 3:00:00 AM 43.03 48.44 53.85
4:00:00 AM 1217.03 1288.56 1360.09 4:00:00 AM 44.3 50.33 56.36
5:00:00 AM 1252.95 1363.26 1473.57 5:00:00 AM 49.28 58.46 67.65
6:00:00 AM 1258.06 1484.94 1711.82 6:00:00 AM 54.39 73.09 91.78
7:00:00 AM 1461.76 1702.85 1943.94 7:00:00 AM 70.63 92.36 114.09
8:00:00 AM 1652.2 1753.85 1855.51 8:00:00 AM 87.86 97.57 107.28
9:00:00 AM 1674.74 1766.04 1857.34 9:00:00 AM 90.42 97.7 104.99
10:00:00 AM 1648.35 1732.16 1815.96 10:00:00 AM 88.64 96.86 105.07
11:00:00 AM 1629.31 1712.98 1796.64 11:00:00 AM 84.71 93.62 102.54
12:00:00 PM 1578.7 1687.61 1796.52 12:00:00 PM 79.93 88.97 98
1:00:00 PM 1551.5 1663.62 1775.73 1:00:00 PM 76.56 85.11 93.67
2:00:00 PM 1523.22 1650.92 1778.61 2:00:00 PM 73.59 82.65 91.72
3:00:00 PM 1496.14 1623.81 1751.48 3:00:00 PM 69.37 78.08 86.79
4:00:00 PM 1490.49 1615.8 1741.11 4:00:00 PM 68.95 76.88 84.81
5:00:00 PM 1564.08 1643.23 1722.39 5:00:00 PM 71.83 77.67 83.5
6:00:00 PM 1619.08 1681.27 1743.46 6:00:00 PM 75.44 79.89 84.33
7:00:00 PM 1616.45 1682.42 1748.4 7:00:00 PM 72.92 78.91 84.89
8:00:00 PM 1576.56 1657.58 1738.59 8:00:00 PM 70.17 77.23 84.29
9:00:00 PM 1539.24 1626.56 1713.88 9:00:00 PM 68.88 74.82 80.77
10:00:00 PM 1509.81 1580.9 1651.99 10:00:00 PM 63.11 70.07 77.02
11:00:00 PM 1396.87 1463.69 1530.51 11:00:00 PM 56.87 63.51 70.16
12:00:00 AM 1374.22 1425.95 1477.68 12:00:00 AM 51.72 56.01 60.29
DGP 141 (without Cal PS Operation) DGP 141 (with Cal PS Operation)
LL MN UL LL MN UL
Time Time
(MLD) (MLD) (MLD) (MLD) (MLD) (MLD)
1:00:00 AM 43.67 47.95 52.23 1:00:00 AM 47.15 48.86 50.57
2:00:00 AM 43.74 47.87 52.01 2:00:00 AM 46.49 48.71 50.93
3:00:00 AM 43.97 48.15 52.33 3:00:00 AM 46.31 48.96 51.61
4:00:00 AM 44.81 48.95 53.09 4:00:00 AM 47.53 49.80 52.07
5:00:00 AM 46.52 50.33 54.14 5:00:00 AM 49.24 51.56 53.88
6:00:00 AM 48.10 52.65 57.20 6:00:00 AM 51.95 52.05 52.14
7:00:00 AM 49.59 54.42 59.25 7:00:00 AM 32.72 36.65 40.58
8:00:00 AM 50.60 55.27 59.94 8:00:00 AM 32.48 33.56 34.64
9:00:00 AM 50.59 55.23 59.87 9:00:00 AM 30.52 33.78 37.05
10:00:00 AM 50.58 55.69 60.81 10:00:00 AM 32.57 36.85 41.14
11:00:00 AM 50.45 55.37 60.29 11:00:00 AM 30.22 37.43 44.64
12:00:00 PM 50.68 54.89 59.11 12:00:00 PM 30.15 39.46 48.76
1:00:00 PM 50.27 54.52 58.77 1:00:00 PM 52.94 54.35 55.77
2:00:00 PM 49.73 53.97 58.21 2:00:00 PM 53.26 54.18 55.09
3:00:00 PM 48.92 53.01 57.10 3:00:00 PM 53.08 53.47 53.87
4:00:00 PM 48.68 52.57 56.46 4:00:00 PM 52.68 53.15 53.61
5:00:00 PM 48.90 52.51 56.11 5:00:00 PM 51.92 53.07 54.22
6:00:00 PM 49.04 52.64 56.24 6:00:00 PM 52.55 53.16 53.77
7:00:00 PM 48.89 52.46 56.04 7:00:00 PM 52.24 53.29 54.34
8:00:00 PM 48.53 52.13 55.72 8:00:00 PM 52.35 53.14 53.94
9:00:00 PM 48.22 51.81 55.40 9:00:00 PM 51.84 52.75 53.66
10:00:00 PM 47.81 51.10 54.40 10:00:00 PM 51.59 52.19 52.79
11:00:00 PM 47.09 50.68 54.28 11:00:00 PM 50.46 51.58 52.70
12:00:00 AM 45.49 49.22 52.95 12:00:00 AM 47.83 50.14 52.45
SBGP 66 GP MUELLE
LL MN UL LL MN UL
Time Time
(MLD) (MLD) (MLD) (MLD) (MLD) (MLD)
1:00:00 AM 636.72 656.72 686.72 1:00:00 AM 97.36 107.36 117.36
2:00:00 AM 618.57 638.57 668.57 2:00:00 AM 99.59 109.59 119.59
3:00:00 AM 604.12 624.12 654.12 3:00:00 AM 101.27 111.27 121.27
4:00:00 AM 580.88 600.88 630.88 4:00:00 AM 102.05 112.05 122.05
5:00:00 AM 572.75 592.75 622.75 5:00:00 AM 98.84 108.84 118.84
6:00:00 AM 594.20 614.20 644.20 6:00:00 AM 54.14 64.14 74.14
7:00:00 AM 646.39 666.39 696.39 7:00:00 AM 46.16 56.16 66.16
8:00:00 AM 667.67 687.67 717.67 8:00:00 AM 48.26 58.26 68.26
9:00:00 AM 676.45 696.45 726.45 9:00:00 AM 49.50 59.50 69.50
10:00:00 AM 657.00 677.00 707.00 10:00:00 AM 52.29 62.29 72.29
11:00:00 AM 654.04 674.04 704.04 11:00:00 AM 50.48 60.48 70.48
12:00:00 PM 647.84 667.84 697.84 12:00:00 PM 49.25 59.25 69.25
1:00:00 PM 651.80 671.80 701.80 1:00:00 PM 67.56 77.56 87.56
2:00:00 PM 649.59 669.59 699.59 2:00:00 PM 68.56 78.56 88.56
3:00:00 PM 655.83 675.83 705.83 3:00:00 PM 67.79 77.79 87.79
4:00:00 PM 663.71 683.71 713.71 4:00:00 PM 67.74 77.74 87.74
5:00:00 PM 661.87 681.87 711.87 5:00:00 PM 66.44 76.44 86.44
6:00:00 PM 664.04 684.04 714.04 6:00:00 PM 48.37 58.37 68.37
7:00:00 PM 665.44 685.44 715.44 7:00:00 PM 46.92 56.92 66.92
8:00:00 PM 665.23 685.23 715.23 8:00:00 PM 46.57 56.57 66.57
9:00:00 PM 673.73 693.73 723.73 9:00:00 PM 46.51 56.51 66.51
10:00:00 PM 661.85 681.85 711.85 10:00:00 PM 64.61 74.61 84.61
11:00:00 PM 632.41 652.41 682.41 11:00:00 PM 66.50 76.50 86.50
12:00:00 AM 624.38 644.38 674.38 12:00:00 AM 64.09 74.09 84.09
i. ALGAE
Daily Biological Test of the Intake, Forebay, MF Filtrate and Product waters is done every
morning and in the afternoon wherein the individual algal count of microorganisms present in the
sample water is measured. At the end of the day, a water forecast is reported to the Water Production,
Water Treatment, Business Area and Water Network Head to provide a probable water quality for the
next day. The following alert levels have been established
In case of significant algae count, any mitigating measures that have been done to address the
problem must also be included. Below is the sample messages that can be reported:
PWTP Update: As of 11/3/2011, the total algal count at the Intake is 235/mL with insignificant
number of taste and odor-causing microorganisms. Good water quality is expected tomorrow. Thank
you.
When Biological test shows alarming results (algal count of > 500 to <2000 cell/mL), water
quality should be closely monitored for any occurrence of undesirable taste and odor in the water.
Frequent tasting and smelling of product water (water at the reservoir) must be done by non-PWTP
personnel to describe the taste and odor of the water. Jar testing of potassium permanganate dose
must be conducted and manganese test be determined. Based on the results, PCU must recommend
appropriate KMnO4 dosage for the Shift officer to implement. Upon application of the adjusted dose,
the pre-treated tank water, MF inlet water and MF Filtrate water must be closely observed for any
change of color (pinkish, brownish, greenish and yellowish) water. When there is an apparent change in
color, PCU personnel must be informed for adjustment of KMnO4 dose. Below is the sample messages
that can be reported:
PWTP Update: As of 11/3/2011, the total algal count at the Intake is 890/mL with significant
number of taste and odor-causing microorganisms. Potassium permanganate dosing has been increased
from 0.15 to 0.4ppm and two RO racks are already running. Please be vigilant and report to us any
incident of T&O related issues. Thank you.
While waiting for jar test result of KMnO4 and the effect of adjusted dosing, the Shift officer must
decrease production, and run at least four ROs to dilute the water and minimize any problematic water
This should be done until biological test shows insignificant number of algae count.
When taste and/or odor problem is first detected (algal count of > 2000 to < 5000 cell/ml), the
PCU personnel must inform the Shift Officer, PCU supervisor, plant head and concerned heads
immediately. Depending on the available ROs that can be simultaneously run, the Shift Officer must
compute the decrease in production that must be implemented to have an MFRO blend of 50-50%.
Sample computation:
Available ROs = 4
Water Network should be informed about the computed decrease in production setting for
proper water supply and pressure management in the distribution system.
Jar testing of KMnO4 should be conducted. Implement the recommended KMnO4 dose and
monitor for any color change in the pre-treated tank and MF inlet. Taste-and-Odor testing of product
water by non-PWTP personnel must be done every hour for monitoring of water quality status inside the
plant.
This should be done until biological test shows insignificant number of algae count.
This should be done until biological test shows insignificant number of algae count.
ii. AMMONIA
Residual chlorine is just one of the important parameters that the Philippine National Standard
for Drinking Water requires to measure. Its presence in the water is an indication of sufficiency of
treatment or chlorination, and is therefore an assurance of protection of the microbiological qu ality
(PNSDW 2007).
On the study conducted by BC Villa entitled “Dealing with Ammonia-Nitrogen Spikes at Putatan
Treatment Plant”, the low residual chlorine problem in PWTP occurred on late 2010 despite of having
high chlorine dosages. The ammonia-nitrogen content in the raw water was said to be associated with
this problem (Ammonia-nitrogen and chlorine were correlated by a so-called Breakpoint Chlorination
curve), so it was suggested to analyse the Ammonia-nitrogen content of the untreated water for
possible high nitrogen content of the Laguna Lake. Sources of Ammonia-nitrogen include decaying
plants and animals, animal waste, industrial waste effluent, agricultural runoff and atmospheric nitrogen
which are all highly present around the lake.
To alleviate the low residual problem due to Ammonia-Nitrogen Spikes in PWTP, this protocol
was created. This protocol serves as an alert system so that concerned departments could adjust in
advance especially the Water Network and Business Area.
The operational limit of Ammonia-Nitrogen at the MF Filtrate that the existing Gas Chlorination
system can treat is set to 0.70mg/L max. Beyond this, problems on low residual chlorine occur.
The following Alert Levels (Alert Level 1 to 4) are the established protocol based on data given
by the Process Control Unit for the mitigation of ammonia-nitrogen spikes towards the operational limit
of ≤0.7mg/L.
Alert Level 1 ranges from >0.7mg/L to 0.85mg/L at the MF Filtrate and RO usage ranges from 1
to 2 racks.. The PCU will notify the verified MF filtrate NH3-N level the Shift-officer on duty. The Shift
officer will then:
A. Use or refer to the calculated or the tabulated NH3-N SOP Data (Excel File). Below is the
sample of the Tabulated NH3-N-RO-Prod Data.
This data are used to provide how many RO Rack/s is/are needed for NH3-N level
to be on the limit at a given Production. Example, when NH3-N is 0.85mg/L and the
Production is 100MLD, the table recommends to operate 2 ROs, (refer to the highlighted
above) to bring NH3-N to 0.7mg/L MFRO blend. The program also provides table/
computations for Percentage of the Blended Product Water and its Adjusted Total
Product Water Production with 2 RO running. The data is given below.
Alert Notice: As of 7/11/2012, 8AM, MF Filtrate NH3-N Level= Alert Level 1. NH3-
N=0.85mg/L. Prod Setting=100MLD, Plan of Reducing Prod Setting =No yet
Applicable. # of Recommended RO to operate= 2 RO, Percent Blend=10.66%.
Adjusted Production=97.24MLD. Current Chambers Level=80%. Gen.Dist=4.8bars,
AAV=5.8bars. For your approval. Please advise also for change in pressure for
Gendist and AAV line. Thank you.
(It is assumed that the WN is the one who will inform other Departments regarding the
Supply and Pressure of the Distribution lines).
If no response from WN through text and call, Shift Officer may opt to call the Plant
Manager for permission to implement plan. If Plant Manager is unavailable, Shift
Officer may call to Water Prod Head or Water Supply Operations Head.
i. If the targeted value (suggested outcome or does not resulted to) at the
Table 1 is not meet and upon the advice of PCU due to the previous level
and quality of the reservoir water.
ii. If another quality problem arises as advice from PCU (i.e color, taste and
odor, TDS, etc.) with the NH3-N level.
iii. Take note also that RO Units availability is also a factor to be considered
since not at all times all 6 RO Units are available due to PM, CIP Cleaning,
Pre-filter change etc. Production can vary due to this.
E. Shift Officer will always follow an Option/Plan with high Production Output without
compromising water quality.
F. If the problem already exists related with Ammonia (Residual Chlorine) in the Gendist
and AAV line, inform and coordinate with Water Network (Booster Operation- R1/R2
and Bautista personnel) for additional chlorination until required Residual Chlorine is
met.
Alert Level 2 NH3-N level ranges from >0.85mg/L to 0.90mg/L at the MF Filtrate. When the NH3-
N level at the MF is in the Alert Level 2 Level as per PCU, the Shift Officer on duty will follow the same
steps (A-G) as Alert Level 1. Alert Level 2 has recommended RO Operations of 3-4 Racks.
Example of table extracted from excel file Table 3 (at NH3-N=0.9mg/L @100mld).
Alert Level 3 NH3-N level ranges from >0.90mg/L to 1.06mg/L at the MF Filtrate. When the NH3-
N level at the MF is in the Alert Level 3 Level as per PCU, Shift Officer on duty will follow the same steps
(A-G) as Alert Level 1. Alert Level 3 has recommended RO Operations of 4-6 Racks.
Example of table extracted from excel file Table (at NH3-N=0.9mg/L @100mld).
In step B, additional contacts of Business Area personnel, Paul Tiglao of Customer Service and
Central Lab Head c/o Tita Mancera will also be included in the update.
Alert Level 3 NH3-N level ranges from >1.06mg/L and above at the MF Filtrate. When the NH3-N
level at the MF is in the Alert Level 4 Level as per PCU, Shift Officer on duty will follow the same steps (A-
G) as Alert Level 1. Alert Level 4 has recommended RO Operations of 6 Racks with reduced production.
Example of table extracted from excel file Table (at NH3-N=1.2mg/L @100mld).
Noticed that @1.2mg/L of NH3-N, to reach the operational limit (0.7mg/L), production should
be decreased to 80 mld with 6 RO running.
In step B, additional contacts of Business Area personnel, Paul Tiglao of Customer Service and
Central Lab Head c/o Tita Mancera will also be included in the update.
Source:
De aling with Ammonia-Nitrogen Spikes at Putatan Treatment Plant
B. C. Villa*
*Maynilad Water Services, Inc., Metro Manila, Philippines; [email protected]
Ke ywords: Putatan T reatment Plant; Ammonia-Nitrogen Spikes; Reverse Osmosis
> >
>
TDS MONITORING
Total Dissolved Solids of the Intake, Forebay, MF Filtrate and Product waters is at constant
monitored done every two hours. When the TDS measured spikes especially at the MF Filtrate, this
triggered the operation through PCU and also serves as a caution for the quality of water that has effect
or could pose risk to the distribution if MF Filtrate is not taken care of. Although the effect is categorized
as secondary parameters from PSNDW, TDS has other quality problem that goes with it especially Taste
and Odor as from the previous data suggest. And these quality problems may the source of customer’s
complaints. To alleviate this PWTP has created early warning or alert level so that concerned
departments could adjust in advance especially the Water Network and Business Area.
The operational limit of TDS at the MF Filtrate is set to have 350mg/L. Above 350mg/L the
following Alert Levels are established for the proper action.
Alert Level 1 has TDS ranges from 351mg/L to 391mg/L at the MF Filtrate. When verified that
TDS at the MF have Alert Level 1 Level, Shift Officer on duty will:
H. Use or refer to the calculated or the tabulated TDS SOP Data (Excel File). Table 1 is the
sample of the Tabulated TDS-RO-Prod Data.
Production
Alert Level 1 = 351 - 391 mg/l TDS
Setting, MLD
1 2 3 4 5 6
100 333.88 316.24 294.05 273.96 253.27 231.95
95 332.89 314.19 290.92 269.65 247.72 225.09
90 331.79 311.91 287.42 264.84 241.50 217.38
85 330.56 309.35 283.49 259.41 234.49 208.67
80 329.17 306.46 279.03 253.27 226.52 198.75
75 327.59 303.18 273.96 246.23 217.38 187.33
70 325.78 299.40 268.11 238.11 206.79 174.07
65 323.69 295.01 261.30 228.61 194.38 158.47
60 321.24 289.86 253.27 217.38 179.63 139.85
55 318.33 283.72 243.66 203.87 161.81 117.25
50 314.83 276.29 231.95 187.33 139.85 89.22
45 310.52 267.09 217.38 166.60 112.13 53.57
40 305.10 255.42 198.75 139.85 76.04 6.66
This data is use to refer how many RO Racks needed to operate for a TDS in a given
Production. Example, when TDS is 351mg/L and the Production is 100MLD, it is recommended to
operate 1 RO, refer to the highlighted above) to improve TDS to 333.88 (After Reservoir Water
TDS). Also Shift Officer will get the Percentage of the Blended Product Water and its Adjusted
Total Product Water Production with 1 RO running. This data is given below.
Production % RO Water Blend Depending on # of RO running Adjusted Production Output Based on RO running, MLD
Setting,
MLD 1 2 3 4 5 6 0 1 2 3 4 5 6
100 5.26% 10.66% 16.22% 21.95% 27.84% 33.92% 100 98.62 97.24 95.85 94.47 93.09 91.71
95 5.54% 11.24% 17.12% 23.18% 29.43% 35.87% 95 93.62 92.24 90.85 89.47 88.09 86.71
90 5.85% 11.89% 18.11% 24.55% 31.20% 38.07% 90 88.62 87.24 85.85 84.47 83.09 81.71
85 6.20% 12.61% 19.23% 26.09% 33.19% 40.55% 85 83.62 82.24 80.85 79.47 78.09 76.71
80 6.59% 13.42% 20.50% 27.84% 35.46% 43.38% 80 78.62 77.24 75.85 74.47 73.09 71.71
75 7.04% 14.35% 21.95% 29.85% 38.07% 46.63% 75 73.62 72.24 70.85 69.47 68.09 66.71
70 7.55% 15.42% 23.62% 32.16% 41.09% 50.41% 70 68.62 67.24 65.85 64.47 63.09 61.71
65 8.15% 16.66% 25.56% 34.87% 44.62% 54.85% 65 63.62 62.24 60.85 59.47 58.09 56.71
60 8.84% 18.11% 27.84% 38.07% 48.82% 60.16% 60 58.62 57.24 55.85 54.47 53.09 51.71
55 9.67% 19.85% 30.58% 41.92% 53.90% 66.60% 55 53.62 52.24 50.85 49.47 48.09 46.71
50 10.66% 21.95% 33.92% 46.63% 60.16% 74.58% 50 48.62 47.24 45.85 44.47 43.09 41.71
45 11.89% 24.55% 33.92% 52.54% 68.05% 84.74% 45 43.62 42.24 40.85 39.47 38.09 36.71
40 13.42% 27.84% 43.38% 60.16% 78.34% 98.10% 40 38.62 37.24 35.85 34.47 33.09 31.71
I. Before the Set-up of operation above is implemented, Water Network (WN) personnel must
be informed first through Phone Call or Text and also Water Production Heads for possible
adjustment of Supply and Pressure in Gen. Distribution and AAV lines with the use of
information above. Below is the sample messages that can be reported:
(It is assumed that the WN is the one who will inform other Departments regarding the
Supply and Pressure of the Distribution lines).
J. When Go Signal and Pressure Setting (as needed) are given by Water Network Personnel,
Shift Officer will proceed to operate RO Racks (1RO as example above). And reduce the
Production Setting as recommended by the Tabulated Data.
If no response from WN through text and call, Shift Officer will call Plant Manager for
permission to implement plan. If Plant Manager is unavailable, Shift Officer may call to
Water Prod Head or Water Supply Operations Head for the implementation of plan.
K. If there is a need of Operating RO Units and Reducing the Production Setting, Shift Officer
may again follow A to C. Operating RO Units and Reducing the Production Setting is needed
when but not limited to:
iv. If the targeted value (suggested outcome or does not resulted to) of TDS at the
Table 1 is not meet and upon the advice of PCU.
v. If another quality problem arises as advice from PCU (i.e color, taste and odor,
etc.) with the TDS level.
If there is an option of choosing between increasing operations of RO Racks at given Prod
Setting and Reducing Prod Setting and reducing RO operations, the former will be followed.
L. Shift Officer will always follow an Option/Plan with high Production Output without
compromising water quality.
M. If taste and odor problem arise together with the TDS level Shift Officer Taste and Odor
Problem S.O.P.
N. This should be done until MF Filtrate TDS shows insignificant number level.
Information or report is also be sent to contacts in Step B if TDS Level is insignificant,
Alert Level 2 has TDS level ranges from 392mg/L to 448mg/L at the MF Filtrate. When verified
that TDS at the MF have Alert Level 2 Level, Shift Officer on duty will follow the same steps (A-F) as Alert
Level 1. Alert Level 2 has recommended RO Operations of 3-4 Racks.
Example of table extracted from excel file Table 3 (at TDS=486mg/L) is used instead of the
sample table Table 1 for Alert Level 3 (excel file) for Step A and is shown below and the Adjusted
Production Table to use is still Table 2.
In step B, additional contacts of Business Area and Central Lab Head will also be reported or
informed in case the water quality problem/s is/are encountered.
Alert Level 3 has TDS level ranges from 449 mg/L to 485mg/L at the MF Filtrate. When verified
that TDS at the MF have Alert Level 2 Level, Shift Officer on duty will follow the same steps (A-F) as Alert
Level 2. Alert Level 2 has recommended RO Operations of 5 Racks.
Alert Level 4 has TDS level ranges from 545 mg/L and above at the MF Filtrate. When verified
that TDS at the MF have Alert Level 2 Level, Shift Officer on duty will follow the same steps (A-F) as Alert
Level 2. Alert Level 4 has recommended RO Operations of 6 Racks.
Example of table extracted from excel file Table 5 (at TDS=486mg/L) is used instead of the
sample table Table 1 for Alert Level 4 for Step A and is shown below (and the Adjusted Production Table
to use is still Table 2.