A job description is a document that describes the general tasks, or functions,

and responsibilities of a position. It may specify the functionary to whom the position reports,
specifications such as the qualifications or skills needed by the person in the job, and a salary range.
Job descriptions are usually narrative,[1] but some may comprise a simple list of competencies; for
instance, strategic human resource planning methodologies may be used to develop a competency
architecture for an organization, from which job descriptions are built as a shortlist of competencies.

Food & Restaurant Job Descriptions

Baker Job Description

The largest percentage of bakers have jobs in craft and specialty bakeries or grocery stores.

Banquet Captain Job Description

Banquet captains work in hotels and independent banquet halls to ensure the perfect execution of large
dinners, receptions and events that require food and beverages. Banquet captains are the front of house
for these events, making sure that the tables are decorated correctly, the food is presented well, and
service goes off without a hitch.

Banquet Server Job Description

Banquet servers, informally known as cater waiters, are wait staff that work for big catering events and
banquets. Working with the catering staff, who prepare each course at the same time, banquet servers
must make sure each course is delivered as quickly as possible. Banquet servers keep glasses filled,
remove each round of plates and answer any questions from guests.

Barista Job Description

The average hourly pay for all baristas is about $8.50 per hour including tips, but will vary by experience
and location. Experienced baristas who work in high volume coffee shops can earn up to $12 per hour
(that includes tips).

Bartender Job Description

Almost all bartenders are extroverts who don't mind being the center of attention - but you've got to have
a long fuse, especially with people who have had a bit too much to drink.

Bouncer Job Description

If you can keep a cool head in stressful situations and help maintain order at big social events, you may
be ready for a job as a bouncer. Bouncers are security guards that work at clubs, bars and music venues
to help keep order, and make sure everyone is safe and has a good time.

Busser Job Description

Bussers, also referred to as dining room attendants or bartender helpers, help out the wait staff and
bartenders at restaurants and other places that serve food.

Butcher Job Description

Almost all butchers start their careers in training programs, where they learn how to use the machinery
and the job skills required to be successful.

Cake Decorator Job Description

Cake decorators work in large and small bakeries to apply icing, chocolate and other confectionary
delights to cakes. There are many different tools that cake decorators can use depending on the size,
shape and type of cake, such as dipping vats, airbrushes, carving tools and more.

Caterer Job Description

Caterers are cooks and food preps who make large amounts of food for parties, galas and events.
Instead of working in a restaurant and making food to order, caterers prepare all dishes at once, course
by course, so that everyone is served at the same time by banquet servers.

Chef/Cook Job Description

It's not the easiest job in the world, but it certainly can take you places. If you're a hard worker with a flair
for creating food, you could be promoted from line cook to sous chef to head chef within a matter of
years.

Chef Job Description

Order up! Today’s special is a great job! Chefs, also known as head cooks, are in charge of kitchens,
overseeing the preparation and cooking of food at restaurants, diners, and other operations where
somebody can get a bite to eat.

Cook Job Description

Do you like your job well done? Cooks are the backbone of every kitchen and place where food is
prepared in the country.

Counter Attendant Job Description

Counter attendant is a term used to describe the job of those who stand behind a counter and take your
order (usually food). These jobs are most commonly found at movie theaters, specialty food stores (like
ice cream shops) or cafeterias.

Deli Manager Job Description

Responsible for overall operation of the deli, deli managers hire staff, purchase food and stock, and make
sure everyone is trained on proper food preparation, kitchen safety techniques and health standards. Deli
managers set daily and weekly cleaning schedules for the kitchen, hire, train and discipline employees
and set work schedules.

Delivery Driver Job Description

As a food delivery driver, you'll deliver food to people's homes, take money and make change. Part of
your paycheck will come from tips, so you'll want to be fast and friendly.

Dishwasher Job Description

Dishwashers are almost always the last person to leave at night so be prepared for some late nights
(especially on the weekends). Even after the last table's been served, the kitchen needs to be cleaned
and the trash has to be emptied.

Expeditor Job Description

Food expeditors communicate orders and information between the front of house and back of house,
making sure that food is cooked in the right order, quickly, and presented to the customer as beautifully
as possible.

Fast Food Cashier

If you're looking for a job in which you don't need experience and you get to give people something they
love every day (except fryophobes), consider becoming a fast food cashier.

Food and Beverage Manager Job Description

Responsible for overall operation for the restaurant, food and beverage managers hire staff, purchase
food and stock, and make sure everyone is trained on proper food preparation, proper and legal alcoholic
beverage service kitchen safety techniques and understand health standards.

Food Server Job Description

Food server is the broad term that describes anyone who works at a place that serves food. This could be
a busser, counter attendant at a fast food restaurant, host or server at a sit-down restaurant, even
someone serving food at a sports event or arena.

Food Service Manager Job Description

Responsible for overall operation for the restaurant, food service managers hire staff, purchase food and
stock, and make sure everyone is trained on proper food preparation, kitchen safety techniques and
understand health standards.

Host and Hostess Job Description

On average, hosts and hostesses make $8.42 an hour, but depending on the type of restaurant where
you work, you could make upwards of $12 an hour.

Kitchen Manager Job Description

A kitchen manager is responsible for the overall operations for the back of house and kitchen area of a
restaurant. Kitchen managers hire staff, purchase food and stock, and make sure everyone is trained on
proper food preparation and kitchen safety techniques.

Line Cook Job Description

For someone looking to get into the restaurant business, especially the "back of the house," a line cook
job is a great stepping stone.

Job Description for Restaurant Manager / Asst.

Restaurant Manager
Job Title: Restaurant Manager / Assistant Restaurant Manager
REPORTS TO: Food and Beverage Manager / General Manager.
POSITION SUMMARY:
Manages daily restaurant operations and assists with menu planning, maintains
sanitation standards and assists servers and hosts on the floor during peak meal
periods.
Strives to continually improve guest and employee satisfaction and maximize the
financial performance in areas of responsibility.
DUTIES AND RESPONSIBILITIES:
 Oversea the dining area, supervises food and beverage service staff in
accordance with operating policies that he or she may help establish.
 Creates a positive team atmosphere among Team Members.
 Maintains records of staff periodic manner and operating costs.
 Provides feedback and coaching to the Team regularly.
 Understands building capability through Cross training
 Treats all Team Members fairly, with respect.
 Sets high standards for appropriate team behavior on shift.
 Works with food and beverage staff to ensure proper food presentation
and proper food-handling procedures.
 Handle guest complaints in restaurants.
 Schedules periodic food and beverage service staff meetings to ensure
correct interpretation of policies and obtain feedback from staff members.
 Maintain budget and employee records, prepare payroll, and pay bills, or
monitor bookkeeping records.
 Check quality of deliveries of fresh food and baked goods.
 Meet with sales representatives to order supplies such as tableware,
cooking utensils, and cleaning items.
 Arrange for maintenance and repair of equipment and other services.
 Total receipts and balance against sales, deposit receipts, and lock facility
at end of day.
 Ensures new products are executed properly following roll-out.
 Is capable of handling irate customers with a friendly/calm attitude.
 Ensures product quality and great service.
 Shows enthusiasm about guest within the restaurant.
 Is flexible in dealing with changes/problems (e.g., being short staffed).
 Has effectively forecasted restaurant needs.
 Shifts priorities and goals as work demands change.
 Priorities tasks effectively to ensure most important tasks are completed on
time.
 Delegates and follows-up effectively.
 Taking Ownership of issues or tasks and also give detail update of the
F&B manager and the General Manager.
 Seeks, listens and responds to Guest feedback.
 Coaches team on how to exceed Guest expectations.
 Does not blame others; takes accountability for problems.
 Effectively identifies restaurant problems through reports and can ideate &
execute to resolve the same.
 Proficiency in using computer software to monitor inventory, track staff
schedules and pay, and perform other record keeping tasks.
 Proficiency in Point of sale ( POS ) software, inventory software,
Restaurant guest satisfactory tracking software etc.
 Assist in planning regular and special event Menu.
Fast food restaurant manager
If you have a good head for business, the skills to motivate others, and the drive and
energy to succeed, then a career as a fast food restaurant manager could be for you
As a fast food restaurant manager you'll have ultimate responsibility for safeguarding
the financial success of a specific outlet and maintaining the reputation of the company.
The role has a strong hospitality element, ensuring that the restaurant delivers high-
quality food and drink and good customer service. However, you'll also undertake
activities common to business managers within any sector, including overseeing:

 finance
 human resources
 marketing
 operations
 sales.

Fast food restaurants typically include burger, fried chicken and pizza outlets. However,
coffee houses, sandwich shops and even sushi bars are also considered to be fast food
outlets.

Responsibilities
As a fast food restaurant manager, you'll be responsible for operational, financial and
people management. You'll need to:

 organise stock and equipment, order supplies and oversee building maintenance,
cleanliness and security
 plan and work to budgets, maximise profits and achieve sales targets set by
head office
 control takings in the restaurant and administer payrolls
 recruit new staff, and train and develop existing staff
 coordinate staff scheduling and rotas, and motivate and encourage staff to
achieve targets
 ensure standards of hygiene are maintained and that the restaurant complies
with health and safety regulations
 ensure high standards of customer service are maintained
 implement and instil in your team company policies, procedures and ethics
 handle customer complaints and queries
 implement branded promotional campaigns from head office, including the
handling of point-of-sale promotional materials, or devise your own promotional
campaigns
 prepare reports and other performance analysis documentation
 report to, and attend regular meetings with area managers or head office
representatives
 establish relationships with the local community and undertake activities that
comply with the company's corporate social responsibility programmes.

Salary
 Typical starting salaries for assistant manager level positions range from £18,500
to £25,000, rising to £28,000 with experience. Salaries for those on graduate
trainee management schemes typically range from £21,500 to £27,000
depending on the company.
 As a general manager you'll typically earn between £28,000 and £32,000.
 Regional managers, overseeing several restaurants, can earn up to, and in
excess of, £50,000.
Salaries depend on a range of factors, including the size and type of your employer,
your experience and location. As the environment is sales-target driven, you may
receive a profit or performance-related bonus in addition to your salary.
Many companies in this sector offer benefits packages to management staff, which may
include pension schemes, childcare vouchers, share options, private healthcare,
company car and/or discounts for friends and family.

Working hours
Hours of work are generally long and shift based, and you should be willing to work
evenings, weekends and on public holidays. Some managers may work 'split shifts',
with early starts, time off in the middle of the day and a return to work for a later shift.
If you're a field or area manager supervising several restaurants, you may be
responsible for managing your own diary and have some flexibility in your working
hours.

What to expect
 The environment is fast paced, with an emphasis on delivering good customer
service in a limited time frame. The atmosphere can be hot, noisy and bustling.
You may spend a lot of time 'walking the floor', moving around on foot or
standing. The work can therefore be both physically and mentally demanding.
 Although most managers are in charge of one restaurant, and are therefore
mainly based at one site, you may be responsible for a number of outlets and
have to travel between them.
 You will usually wear a company uniform and dress in accordance with
appropriate health and safety requirements associated with food preparation.
 Many companies operate franchising opportunities, giving you the chance to
invest in and run your own branch. Due to the heavy financial commitment
involved, however, you're unlikely to take on a franchise when first starting out.
 Opportunities are available across the UK and can be city-based or in out-of-
town shopping centres, leisure facilities and tourist attractions. Many companies
have branches around the world so there may be opportunities for secondments
and transfers.

Qualifications
You don't usually need a degree to work as a fast food restaurant manager unless
you're joining a formal graduate management programme. These schemes are run by
major fast food companies and usually accept graduates from any discipline or people
with experience of working in a customer-facing environment or managing teams.
Many managers begin their careers as counter-service staff and work their way up to
management level by acquiring experience, rather than formal qualifications. There are,
however, a range of relevant qualifications available at various levels, including degree
and postgraduate level, in areas such as:

 business studies/management
 catering
 hospitality and hospitality management
 leisure management.

Some large companies, such as McDonald's and KFC, also have their own degree-level
programmes, which provide opportunities to combine on-the-job experience with study.
You can also do an apprenticeship in hospitality and catering. These are available at
different levels - intermediate, advanced, higher and degree - and provide a
combination of paid on-the-job training and study.

Skills
You'll need to have:
  excellent customer service skills
 strong communication skills, tact and diplomacy
 the ability to lead and motivate teams and influence people
 self-motivation and ambition
 commercial awareness
 enthusiasm and the ability to learn quickly
 good organisational skills
 energy and stamina, as well as resilience
 a results-driven approach to work
 decision-making and problem-solving skills.

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Work experience
Formal qualifications are generally considered less important than evidence of relevant
work experience and the personal qualities needed to be a successful manager. To get
experience, you could work for a fast food outlet part time while studying, although
experience in any customer-facing role is useful, as is the ability to manage a team.
If your degree includes a year out in industry, you can use this time to build up
experience working for your chosen fast food outlet. Pizza Express offer an
undergraduate assistant manager programme aimed at students studying hospitality or
business degrees on their year out.

Employers
Organisations usually considered to deliver a 'fast food' service include:

 burger bars
 coffee shops
 fried chicken outlets
 pizza restaurants
 sandwich bars.

These fast food outlets can be found in:

 city centres
 out-of-town shopping centres
 leisure complexes (cinemas, bowling alleys, ice rinks)
 public transport stations
 airports
 tourist attractions (theme parks, etc).

Fast food companies generally lease outlets or franchises within these locations and
you will usually be employed by these companies rather than by the overall centre or
complex, although there may be exceptions.
Look for job vacancies at:

 Careers in Food & Drink

 [Link]
 The Caterer Jobs
 Hospitality Guild

Most of the major fast food companies advertise vacancies on their websites and you
can find all the information you need there for applying for jobs and apprenticeship
schemes.

Professional development
Many of the large fast food organisations offer structured fast-track graduate
management programmes. Training is comprehensive and will equip you with the key
skills needed to succeed in this fast-paced environment.
Your initial induction training will usually cover the basics, including product knowledge,
working as counter service staff and how to use kitchen equipment, so that you become
an expert in the restaurant's daily routine. Over the course of the programme, you'll
cover areas such as:

 hygiene and health and safety

 management and supervisory skills
 customer service
 financial management.

Training is delivered through a combination of on-the-job learning and more formal

courses, and can take place on-site, in specialist training centres alongside fellow
trainee managers, and through self-study. There are few formal examinations. Your
training is devised and reviewed by your line managers or mentors and is shaped by
personal development plans.
After training, you're encouraged to continue your professional development to develop
your management skills.

Career prospects
Rapid progression to senior management levels is possible for those who show
commitment and drive. To make the most of opportunities you'll need to be flexible
about working shifts and geographically mobile within your region.
Progression through the ranks is positively encouraged and many employers are keen
to nurture front-end staff through to management level, as they're already embedded in
the culture and operations of the organisation.
If you join a structured training programme, the usual progression route is to begin at
trainee management level, move to assistant manager level and then become a
manager. You're likely to start by managing a small team and then progress to taking
responsibility for an entire shift. With experience, it's possible to take on a specific area
of expertise such as recruitment, finance or maintenance.
The next step for a manager is to a field or area management role, with responsibility for
supervising the operations of a number of restaurants. Beyond this, there are general
operational management or consultancy roles, advising the business on how to manage
entire functions.
There are also opportunities for experienced managers with a significant amount of
collateral to open their own franchise. Many companies provide excellent support
packages and training for potential franchise owners.
The training and experience you gain means you can move into other business areas.
Some managers take up head-office positions, for example in customer relations
management. You could also move to hospitality management in a related industry or
pursue general business management in a different sector.

job specification
A statement of employee characteristics and qualifications required for satisfactory performance of
defined duties and tasks comprising a specific job or function. Job specification is derived from job
analysis.
Job Description and Job Specification
Job Analysis is a primary tool to collect job-related data. The process results in collecting and recording
two data sets including job description and job specification. Any job vacancy can not be filled until and
unless HR manager has these two sets of data. It is necessary to define them accurately in order to fit the
right person at the right place and at the right time. This helps both employer and employee understand
what exactly needs to be delivered and how.

Both job description and job specification are essential parts of job analysis information. Writing them
clearly and accurately helps organization and workers cope with many challenges while onboard.

Though preparing job description and job specification are not legal requirements yet play a vital role in
getting the desired outcome. These data sets help in determining the necessity, worth and scope of a
specific job.

Job Description
Job description includes basic job-related data that is useful to advertise a specific job and attract a pool
of talent. It includes information such as job title, job location, reporting to and of employees, job
summary, nature and objectives of a job, tasks and duties to be performed, working conditions, machines,
tools and equipments to be used by a prospective worker and hazards involved in it.

Purpose of Job Description

 The main purpose of job description is to collect job-related data in order to advertise for a
particular job. It helps in attracting, targeting, recruiting and selecting the right candidate for the
right job.
 It is done to determine what needs to be delivered in a particular job. It clarifies what employees
are supposed to do if selected for that particular job opening.
 It gives recruiting staff a clear view what kind of candidate is required by a particular department
or division to perform a specific task or job.
 It also clarifies who will report to whom.

Job Specification
Also known as employee specifications, a job specification is a written statement of educational
qualifications, specific qualities, level of experience, physical, emotional, technical and communication
skills required to perform a job, responsibilities involved in a job and other unusual sensory demands. It
also includes general health, mental health, intelligence, aptitude, memory, judgment, leadership skills,
emotional ability, adaptability, flexibility, values and ethics, manners and creativity, etc.

Purpose of Job Specification

 Described on the basis of job description, job specification helps candidates analyze whether are
eligible to apply for a particular job vacancy or not.
 It helps recruiting team of an organization understand what level of qualifications, qualities and
set of characteristics should be present in a candidate to make him or her eligible for the job
opening.
  Job Specification gives detailed information about any job including job responsibilities, desired
technical and physical skills, conversational ability and much more.
 It helps in selecting the most appropriate candidate for a particular job.

Job description and job specification are two integral parts of job analysis. They define a job fully and
guide both employer and employee on how to go about the whole process of recruitment and selection.
Both data sets are extremely relevant for creating a right fit between job and talent, evaluate performance
and analyze training needs and measuring the worth of a particular job.

Writing a person specification

Using various headings contained in the person specification template, list each of the minimum person
requirements necessary for a job applicant to be appointed to the position. In particular, the following
questions should be answered:

Qualifications
Q. What particular qualifications are required, if any? Examples:

 Relevant Bachelor’s degree

 Current practicing certificate

In some cases it is preferable to distinguish between what is an absolute requirement and what may also
be preferred as a minimum person-requirement. Example:

 Bachelor’s degree in an appropriate field, but a Masters degree preferred

Experience
 Q. What particular experience is considered essential for someone to be able to step into the advertised
position? Examples:

 Minimum of 3 years experience as a personal assistant to an executive level manager in a medium to

large organisation, preferably in the tertiary education sector;
 Minimum of 5 years experience in resource and environmental planning law, preferably within the New
Zealand context.

Skills, Knowledge, Abilities, Personal Attributes, Competencies,

Behaviours:
Examples:

 Proven leadership skills

 High level financial management skills
 Excellent presentation skills
 Results focused
 Attention to detail
 Comprehensive knowledge of the Resource Management Act
 Extensive knowledge of employment case law and decisions
 Ability to type 120 words per minute
 Shorthand an advantage
 Ability to relate well to a range of people at all levels
 Ability to adjust communications style to different audiences
 High level negotiation skills and proven ability to reach agreement
 Is able to influence or change the opinions of others to reach consensus or a common agreement
 High degree of empathy for others
 Sound judgment and decision making amongst competing demands
 Considers the views of others in reaching decisions
 Takes pride in grooming and presentation
 Always greets clients with in a polite, courteous and helpful manner
 Ability to link long-range visions and strategies to current activity
 Can understand the feelings of others people and comprehend why others act and feel as they do
 Take responsibility for own work and maintains high personal and professional standards