Alternative Dispute Resolution
Prof. Mehek Kapoor
Legal Aspects of Business
Methods of ADR
Arbitration
Conciliation Mediation
Negotiation
Arbitration
• Arbitration is a method to resolve disputes outside the courts.
• Parties refer the dispute to one or more persons appointed as an
arbitrator(s) who decides the case and imposes a decision (‘arbitral
award’) that is legally binding on both parties and enforceable in the
courts.
• Usually, the arbitration clauses are mentioned in commercial
agreements where the parties agree to resort to an arbitration
process in case of disputes that may arise in future regarding the
contract terms and conditions.
Arbitration and Conciliation Act,1996
International
Commercial Arbitration
Part I
Domestic Arbitration
Enforcement of Foreign
Part II
Awards
Part III Conciliation
Arbitration and Conciliation Act, 1996
S 7. Arbitration agreement- Should be in writing as clause or separate
agreement
S 10. Number of Arbitrators- Sole arbitrator or Odd number determined
by parties
S 11. Appointment of Arbitrators- Procedure for appointment decided by
parties. Arbitrators appointed by parties else in arbitration with 3 both
appointed arbitrators appoint Presiding arbitrator
S 12. Grounds for Challenge of Arbitrator’s Appointment-
circumstances exist that give rise to justifiable doubts as to his independence
or impartiality, or he does not possess the qualifications agreed to by the
parties.
S 20. Place of Arbitration- parties free to decide place of arbitration, legal
system who’s rules apply to the arbitration proceedings
Arbitration and Conciliation Act, 1996
Conducting an Arbitration- Arbitration also gives the parties the choice of
applicable law and flexibility to choose the kind of procedure that the parties
want to adopt for the arbitration. These rules will deal with many things
including what kind of hearing should be there for instance only written
statements or oral arguments etc.
S 31. Form & Contents of an Arbitral Award- Final and binding upon
both parties unless appeal. Award is in writing, signed by the members of the
arbitral tribunal, copy delivered to each party, states costs and fees to be paid
by which party to whom and if interest imposed
S 34. Setting Aside of the Award- party was under incapacity, proper
notice of arbitration was not given, procedure agreed upon was not followed,
subject-matter of the dispute is not capable of settlement by arbitration, in
conflict with public policy of India
Arbitration Process
Mediation
• Mediation is where an impartial third party facilitates a
conversational process between the disputing parties to come to a
satisfactory resolution.
• Mediation is a voluntary and non-binding process.
• Impartial third party known as a mediator tries to:
▪ objectively facilitate the resolution process
▪ talks to the parties first jointly then separately
▪ mediator does not propose solutions, parties involved
find a solution
• The role of the mediator is to facilitate the conversation through
negotiation- and communication techniques.
Mediation Process
Introduction and Opening Statement of Mediator
Gather information, understand the facts and issues in Joint Session
Gather deeper specific information by talking to parties in Separate Session
After hearing both the sides, mediator starts identification of problem
Bargaining and generation of options for settlement by parties
Reaching an Agreement
Conciliation
• Conciliation is focused on building a positive relationship between
the disputing parties, more often used preventatively, to stop a
conflict from developing into something substantial.
• Non-binding procedure and no prior agreement or clause required.
• Parties submit to the advice of a conciliator, who:
▪ through active facilitation
▪ talks to each of them separately
▪ proposes solutions
• The facilitator can make suggestions towards certain proposals, and
give advice for certain solutions.
Negotiation
• Discussions between the parties are initiated without the
intervention of any third party, with the object of arriving at a
negotiated settlement of the dispute.
• A non-binding procedure
• Steps include preparation, exchange of information, bargaining and
closing.
Factors Litigation Arbitration Mediation/ Negotiation
Conciliation
Time Slowest Faster than Faster than Fastest
Litigation Arbitration
Cost High Usually lower Low Lowest
than Litigation
Control Parties are Parties are Parties are Parties are
Passive Passive Active the only
Observers Observers Participants – Participants -
assisted in find their
finding own
solution, solution,
have control control the
over outcome outcome
Outcome Win – Lose Win – Lose Win -Win Win-Win
Confidentiality Lowest High Higher than Highest
Arbitration
Procedure and Highest Higher Low Lowest
Formality
Advantages of ADR over Litigation
• Select your own Arbitrator or Mediator. Selecting someone with expertise in the
substantive field involved in the dispute can help focus on the substantive issues involved
rather than on technical procedural rules. In normal litigation, the parties cannot select the
judge, and the judge and/or jury may often need expert witnesses to explain extremely
complex issues, wasting precious time.
• Expenses are reduced. Attorneys and expert witnesses are very expensive. Alternative
dispute resolution offers the benefit of getting the issue resolved quicker than would occur at
trial – and that means less fees incurred by all parties.
• ADR is speedy. Trials are lengthy, it could take years to have a case heard by a judge or jury.
Appeals can then last months or years after that. ADR can be scheduled by the parties and the
arbitrators as soon as they are all able to meet together.
• The results can be kept confidential. The parties can agree that information disclosed
during negotiations or arbitration hearings cannot be used later even if litigation ensues. The
final outcome can also be made private if the parties so stipulate and agree. On the other hand,
most trials and related proceedings are open to the public and the press.
• Party participation. ADR permits more participation by the litigants. ADR allows the
parties the opportunity to tell their side of the story and have more control over the outcome
than normal trials overseen by a judge.
• Fosters cooperation. ADR allows the parties to work together with the neutral arbitrator or
mediator to resolve the dispute and come to a mutually acceptable remedy.