City of Austin
Beginning Monday, October 28, 2019
We are dedicated to helping you get off the street, into safe, long-term
housing, and connected to vital services. We also want to keep you informed
of rules and ordinances that may impact your daily life. Please use this guide
to inform yourself and connect with resources.
Starting October 28, 2019- NO camping, sitting, or lying in this area:
Within the following boundary
11th S
around the ARCH Shelter: t.
• East 4th (South border),
River
• South-Bound I-35 Frontage (East border),
Red
os
• East 11th (North border), and ARCH
Braz
7th S
• Brazos (West border)
t. Shelter
IH-35
s St .
e
Nech
Within 15 feet of:
4th S
t.
the door of any residence or
business (during operating hours).
NO camping, sitting, or lying in this area
Sitting or lying is generally allowed in other public spaces, outside of these
prohibited areas, if the person is not blocking the area or endangering public
health or safety.
ALSO, NO camping allowed:
• On any sidewalk in the City of Austin
• On private property, including outdoor common areas, unless allowed by the owner
• In public areas when it blocks public property or endangers public health or safety
• In parks or greenbelts
• In and around other public buildings with security rules
• In high wildfire risk areas
Peaceful Panhandling Allowed
Peaceful panhandling that does not violate any other rules is still allowed in
certain public areas like sidewalks. But, aggressive confrontation including
threatening, violent, or lewd behavior is not allowed.
For help see reverse side
GET HELP Call 2-1-1 for information about any and all resources
For most mental health crisis requests for assistance, dial 9-1-1 and ask that a
Mental Health Officer respond. If a mental health officers is not readily available,
the closest officer may respond to evaluate the situation
Integral Care Crisis Hotline (512) 472-HELP (4357)
24/7 Helpline provides crisis support and access to assistance with Housing, Counseling,
Medical care, Intellectual or Developmental Disabilities, Suicide Prevention, etc.
Integral Care Psychiatric Emergency Services
Walk-in clinic for adults and children having a mental health crisis.
Location: 56 East Avenue, Austin, TX 78701, Nadine L. Jay Building
Hours: Mon – Fri, 8 a.m. - 10 p.m., Sat, Sun and Holidays, 10 a.m. - 8 p.m.
Psychiatric Emergency Department at Dell Seton Medical Center (512) 324-7000
24/7 Emergency Room Services at 1500 Red River St., Austin, TX 78701
SHELTER RESOURCES:
Austin Resource Center for the Homeless (ARCH) (512) 305-4100
Location: 500 E 7th Street, Austin, TX 78701
Daytime resource center for men and women; shelter for men only at night.
Salvation Army - Downtown Shelter & Services Center (512) 476-1111
Location: 501 E 8th Street, Austin, TX 78701
For temporary shelter for individuals and families.
Austin Shelter for Women and Children (512) 933-0600
For women with children and single women needing housing assistance up to 3 months.
Does not allow men over 17 years old to visit the shelter.
SAFE Alliance (512) 267-7233
24-hr hotline for assistance with domestic violence, abuse, or sexual assault.
LifeWorks (512) 735-2400
For youth (under age 26) and families experiencing homelessness or seeking self-
sufficiency. Offers shelter, transitional living programs, young parent programs, life skills
training, counseling, and educational and workforce programs.
OTHER RESOURCES:
ECHO: Coordinated Assessment for Housing Programs (Walk-in Locations)
Location: 1015 Norwood Park Blvd, Mon – Thurs, 2901 Montopolis Dr, Mon-Fri, 9 a.m. – 3 p.m.
Trinity Center
Basic needs and services (clothing closet, information & referral services, computer lab, etc).
Location: 304 E 7th St., Austin, TX 78701
Hours: Mon – Fri, 9 a.m. – 1 p.m. (Mon and Tues are for women only)
Goodwill of Central Texas
Connection to employment and job assistance.
Location: 1015 Norwood Park Blvd., Austin, TX 78753
Hours: Mon – Thurs, 9 a.m. – 4 p.m.
