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911 Emergency Call Scenario Exercise

The document is a sample dialogue between a 911 operator and a caller reporting a medical emergency. In the dialogue, the caller tells the operator that their brother is having a heart attack and is unconscious. The operator asks for the brother's name, age, and the caller's address so emergency services can be dispatched. The operator instructs the caller to remain calm and not to hang up until the ambulance arrives.

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Mar González
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32 views2 pages

911 Emergency Call Scenario Exercise

The document is a sample dialogue between a 911 operator and a caller reporting a medical emergency. In the dialogue, the caller tells the operator that their brother is having a heart attack and is unconscious. The operator asks for the brother's name, age, and the caller's address so emergency services can be dispatched. The operator instructs the caller to remain calm and not to hang up until the ambulance arrives.

Uploaded by

Mar González
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Learning activity 4

Evidence: Calling 911

Complete the following dialogue. Then, retell the story to a friend. Imagine you
have a medical emergency at home with one of your relatives and you are
making a phone call to 911. Do not forget to keep in mind the correct way to
report instructions and requests to write your composition. The first line is done
as an example.

Operator: 911, What’s your emergency?


You: Yes, please I need your help, my brother has a
heart attack
Operator: Is the person unconscious?
You: yes, he doesn’t respond
Operator: What’s his/her name and age?
You: his Name is Jimmy and he is 35 years old.
Operator: What’s your address?
You: millstone street 5-69
Operator: Got it. An ambulance is on its way.
You: please miss, could it get soon here? I am very
nervous
Operator: You must keep calm
You: yes, Can I do something meanwhile?
Operator: Don’t hang up until the ambulance is there.
You: okay, I will wait
Operator: Ok. That’s all I can do for you.
You: Thank you!

Write your text here!

Hi Rose, I’ve been very troubled lately, my brother Jimmy is unwell, he had a heart
attack last week and now is in the hospital; the doctors say that his condition is so
complicated.
Let me tell you how happened everything,
When you finish your work, send the file I was
to with
your him at house
instructor and before
through lunch, he
the platform
was setting the table and he started to feel an ache in her left arm, the he fainted
as follows:
completely unconscious; I was freaked out, I called the 911 and asked for help.
A woman
1. Click replied
the title meevidence.
of this and asked me for the emergency problem, then she asked
meExaminar
2. Click for his condition and and
mi equipo I toldlook
her for
thatthe
myfile
brother wascomputer.
in your unconscious,
Makesosure
she
asked me for his
the file is attached. personal information. I was so worried, so the woman told me
that I must
3. Leave be calm,
a comment forbut
theI asked her (optional).
instructor for something to do meanwhile, I didn’t want
to my brother to die. But she just said that I mustn’t hang up until the ambulance
has arrived. Now I’m here at the hospital taking care of him.
4. Click Enviar.

Note: This evidence is an individual activity. Remember to check the learning


guide in order to know if you have done all the assigned activities, know how to
develop them and deliver them correctly.

Criterios de evaluación
Usa el vocabulario relacionado con condiciones físicas y de emergencias
médicas haciendo uso de la estructura gramatical requerida.

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