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B2B Marketplace Requirements Overview

The document outlines requirements for a B2B project marketplace including profiles, payments, ordering, reviews, messaging, and support for both buyers and sellers. Buyers need profiles, payment verification, order management, reviews, credits/points, referrals, and notifications. Sellers require profiles, portfolios, chat/messaging, membership plans, ads management, notifications, ratings/reviews, verification, payments, and dispute management. The admin section covers a controlled backend, roles/users, notifications, verification, dispute handling, order support, ratings/reviews, and features like location mapping, suggestions, and project management tools.

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Jatine Karle
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101 views5 pages

B2B Marketplace Requirements Overview

The document outlines requirements for a B2B project marketplace including profiles, payments, ordering, reviews, messaging, and support for both buyers and sellers. Buyers need profiles, payment verification, order management, reviews, credits/points, referrals, and notifications. Sellers require profiles, portfolios, chat/messaging, membership plans, ads management, notifications, ratings/reviews, verification, payments, and dispute management. The admin section covers a controlled backend, roles/users, notifications, verification, dispute handling, order support, ratings/reviews, and features like location mapping, suggestions, and project management tools.

Uploaded by

Jatine Karle
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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B2B Project Marketplace Requirement Document:

Buyer:
Profile Page

Payment Verification

Details Page

Buyer Reviews

Points and Credits

Messages

Referrals Page (Notifications to help buyer know about the notification is about referral a separate
notification will help in this case)

Company Profile and Job Profile (If working and Registering as a Professional) (he may choose to share
and not to share)

Order Notification and Management

Order Escalation and Disputes Management

Unique Review system in terms of contract and can be reviewed again if option selected for under
contract they can review it again once.

Contact

Fluidic and Responsive Dashboard

Chat System

No personal information to be allowed to share all things controlled through website online

Credit Balance and Points system

Payment Gateway and Processing

Help and Support for Buyers

Buyers can be global


Sellers
a. Company Profile Page
b. Freelancer profile page
c. Option to choose from pre-defined template of products and services.
d. Products Portfolio Management
e. Cataloguing Services with images and videos both.
f. Chat system and Message system
g. Fluidic Dashboard
h. Icons and Seals (To be designed and Developed by Developers)

i. Member ship Plans and Buy options


j. Ads buying and management options
k. In case of products MOQ to be mentioned
l. Seller Notifications emails and sms systems incorporated. Custom chat
m. Average Response time calculation
n. Ratings and Reviews
o. Seller profile will have a mention of Professional Referrals and referral’s can be
contacted for better integrity and security for sellers.
p. Sellers Upgrades Levels to be worked out
q. Verified sellers badge
r. Payments and Release control systems
s. Disputes Management
t. Allowed to post a review on maintenance contract on service grounds.
u. Sellers allowed to register only from one country
v. Custody of safe business credentials and allowed to share on request
w. Emails and SMS notifications
x. In build custom notification and news systems.
y. Dispute Management
z. Order commissions
aa. Help and Support
bb. Verification process auto guided and documents upload.
Escrow Payments system

Admin:

Fully controlled fluidic backend panel.

Roles and user DEFINED

Notifications and emails

SMS

Lead Generation and follow ups

Seller buyer verification systems

Dispute handling

Order support

RATINGS AND REVIEWS

Escalations and claims

Emails

Auto responders
Features:
GEO LOCATION MAPPING

Preference Meter

Savings Matrix

Custom Reviews and Ratings

AUTO SUGGESTIONS TOOL

Previous search based suggestions

Project Management Tool

Ongoing Project support and auto follow up prior to reaching deadline. Seller and buyer side
follow up and reminder.

Cost cutters

Responsive quick search and nearby word suggestions

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