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Ir3235 Service Manual

This document provides a list of error codes and their descriptions for the Canon iR3235 printer. There are over 20 error codes listed, each with a code number, brief description of the issue, and recommended remedies to resolve it such as replacing specific components or resetting the device. The error codes cover a range of problems relating to temperature control, motor operation, voltage faults and more.

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Girish Kumar
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100% found this document useful (2 votes)
13K views33 pages

Ir3235 Service Manual

This document provides a list of error codes and their descriptions for the Canon iR3235 printer. There are over 20 error codes listed, each with a code number, brief description of the issue, and recommended remedies to resolve it such as replacing specific components or resetting the device. The error codes cover a range of problems relating to temperature control, motor operation, voltage faults and more.

Uploaded by

Girish Kumar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Canon iR3235 Error Codes List

 Code: E000-0001
 Description:The temperature of the fixing assembly is abnormally high.
While startup control is under way, the reading of the main thermistor is less than 30 deg
C continuously for 200 msec or more 1 sec after the start of power supply. While startup
control is under way, the reading of the main thermistor is less than 70 deg C continuously
for 200 msec or more 2 sec after the start of power supply. While startup control is under
way, the reading of the main thermistor is less than 120 deg C continuously for 200 msec
6 sec after the start of power supply. The startup control does not end 30 sec after the
start of power supply.
 Remedy:Reset the condition in service mode: COPIER>FUNCTION>CLEAR>ERR.
Replace the main thermistor. Replace the DC controller PCB.

 Code: E001-0000
 Description:The temperature of the fixing assembly is abnormally high.
The reading of the main thermistor is 250 deg C or more continuously for 200 msec.
 Remedy:Reset the condition in service mode: COPIER>FUNCTION>CLEAR>ERR.
Replace the main thermistor. Replace the DC controller PCB.

 Code: E001-0001
 Description:The temperature of the fixing assembly is abnormally high.
The hardware circuit detects overheating of the main or sub thermistor for 200 msec
 Remedy:Reset the condition in service mode: COPIER>FUNCTION>CLEAR>ERR.
Replace the DC controller PCB.

 Code: E001-0002
 Description:The temperature of the fixing assembly is abnormally high.
The reading of the sub thermistor is 295 deg C or more continuously for 200 msec.
 Remedy:Reset the condition in service mode: COPIER>FUNCTION>CLEAR>ERR.
Replace the sub thermistor. Replace the DC controller PCB.

 Code: E002-0000
 Description:The rise in temperature of the fixing assembly is faulty.
While startup control is under way, the reading of the main thermistor is less than 115 deg
C continuously for 400 msec 1.3 sec after it has indicated 100 deg C. While startup control
is under way, the reading of the main thermistor is less than 150 deg C continuously for
400 msec 1.3 sec after it has indicated 140 deg C.
 Remedy:Reset the condition in service mode: COPIER>FUNCTION>CLEAR>ERR.
Replace the main thermistor. Replace the DC controller PCB.

 Code: E003-0000
 Description:The fixing temperature is too low after a standby state.
While regular temperature control is under way, the reading of the main thermistor is less
than 140 deg C continuously for 400 msec or more
 Remedy:Reset the condition in service mode: COPIER>FUNCTION>CLEAR>ERR.
Replace the main thermistor. Replace the DC controller PCB.

 Code: E004-0000
 Description:Failure in main/sub thermistor
When disconnection is detected with connector of the main/sub thermistor for 30 sec
continuously while DC controller is working.
 Remedy:Clear the error in Service Mode: COPIER > FUNCTION > CLEAR > ERR.
Replace the main thermistor (film unit). Replace DC controller PCB.

 Code: E007-0000
 Description:The rotation of the fixing film is faulty.
While the fixing motor is rotating, the marker signal is not detected for 6 sec with the
reading of the main thermistor indicating 100 deg C or more.
 Remedy:Reset the condition in service mode: COPIER>FUNCTION>CLEAR>ERR.
Replace the main thermistor. Replace the DC controller PCB.

 Code: E010-0001
 Description:The rotation of the main motor is faulty.
Detection is executed every 100 msec after the start of motor rotation; however, the drive
detection signal is absent for 2 sec.
 Remedy:Replace the main motor. Replace the DC controller PCB.

 Code: E010-0002
 Description:The rotation of the main motor is faulty.
During motor rotation, detection is executed every 100 msec; however, the drive signal is
absent 5 times in sequence.
 Remedy:Replace the main motor. Replace the DC controller PCB.

 Code: E014-0001
 Description:The rotation of the fixing motor is faulty.
Detection is executed every 100 msec after the start of motor rotation; however, the drive
detection signal is absent for 2 sec.
 Remedy:Replace the fixing motor. Replace the DC controller PCB.

 Code: E014-0002
 Description:The rotation of the fixing motor is faulty.
During motor rotation, detection is executed every 100 msec; however, the drive signal is
absent 5 times in sequence.
 Remedy:Replace the fixing motor. Replace the DC controller PCB.

 Code: E019-0000
 Description:The waste toner case is full, or the waste toner case full sensor is faulty.
When the waste toner case is identified as being full for 2000 prints continuously, an alert
is issued; thereafter, the case is identified as being full continuously for 100 prints.
 Remedy:Replace the waste toner sensor. Replace the DC controller PCB.

 Code: E020-0000
 Description:The path between the sub hopper and the developing assembly is clogged
with toner
The developing assembly toner sensor detects the absence of toner, while the sub hopper
toner sensor detects the presence of toner. With the developing clutch turned on, the
hopper feedscrew motor is rotated for 1 sec intermittently 194 times; still, the developing
assembly toner sensor does not detect the presence of toner
 Remedy:Replace the developing assembly toner sensor. Replace the sub hopper toner
sensor. Replace the DC control PCB

 Code: E024-0000
 Description:The developing assembly connector is disconnected/Disconnection of Toner
sensor.
The connection detection signal is absent continuously for 100 msec
 Remedy:Replace the developing assembly toner sensor. Connect the connector. Replace
the DC controller PCB.

 Code: E024-0001
 Description:The developing assembly connector is disconnected/Disconnection of Toner
sensor.
Disconnection of the wire used for detecting the connection of the toner level sensor is
found. When the disconnection of the wire used for detecting the connection of the toner
level sensor has been detected for 7.5 min without interruption (12.5 min in the manual
/envelop cassette feeding). When the disconnection of the wire used for detecting the
connection of the toner level sensor has been detected for 12.5 min without interruption.
-iR 3225
When the disconnection of the wire used for detecting the connection of the toner level
sensor has been detected for 7.5 min without interruption (12.5 min in the manual
/envelop cassette feeding).
-iR 3245/3235/3230
When the disconnection of the wire used for detecting the connection of the toner level
sensor has been detected for 12.5 min without interruption.
 Remedy:Correct the cable. Replace the sensor.

 Code: E025-0000
 Description:The hopper motor or the bottle motor is faulty.
The sub hopper toner sensor connection detection signal is absent for 100 msec 10 times
in sequence.
 Remedy:Replace the sub hopper toner sensor. Connect the connector. Replace the
detection PCB.
 Code: E025-0001
 Description:The hopper motor or the bottle motor is faulty.
While the hopper motor is rotating, the motor error lock signal is detected continuously 4
times every 56 msec. Or, while the bottle motor is rotating, the motor error lock signal is
detected 22 times in sequence every 10 msec.
 Remedy:Replace the hopper motor. Replace the bottle motor. Replace the DC controller
PCB.

 Code: E032-0001
 Description:The NE controller counter malfunctions.
An open circuit is detected for the count pulse signal.
 Remedy:Turn off the main power, and check the cable for an open circuit; then, turn the
main power back on.

 Code: E064-0001
 Description:The voltage of the power supply is faulty (high-voltage error).
The value read from the EEPORM is outside a specific range.
 Remedy:Turn off and then back on the main power. Replace the EEPROM.

 Code: E064-0002
 Description:The voltage of the power supply is faulty (high-voltage error).
While output is being generated, the AD value of the primary DC voltage is 230 (DEC) or
more for 100 msec 2 times in sequence. (However, after output, it is not detected for 100
msec.)
 Remedy:Replace the high-voltage power supply. Replace the DC controller PCB.

 Code: E064-0003
 Description:The voltage of the power supply is faulty (high-voltage error).
While output is being generated, the AD value of the developing DC voltage is 224 (DEC)
or more for 10 msec 2 times in sequence. (However, after output, it is not detected for 100
msec.)
 Remedy:Replace the high-voltage power supply. Replace the DC controller PCB.

 Code: E064-0004
 Description:The voltage of the power supply is faulty (high-voltage error).
While output is being generated, the AD value of the transfer output current is 205 (DEC)
or more for 100 msec 2 times in sequence. (However, after output, it is not detected for
100 msec.)
 Remedy:Replace the high-voltage power supply. Replace the controller PCB.

 Code: E064-0005
 Description:The voltage of the power supply is faulty (high-voltage error).
While output is being generated, the AD value of the transfer output voltage is 0 (DEC) for
100 msec 2 times in sequence. (However, after output, it is not detected for 100 msec.)
 Remedy:Replace the high-voltage power supply. Replace the DC controller PCB.
 Code: E110-0001
 Description:The scanner motor is faulty.
The scanner motor speed lock signal does not indicate a locked state a specific period of
time after the scanner motor has been started.
 Remedy:Replace the laser unit. Replace the DC controller PCB. Check the wiring.

 Code: E110-0002
 Description:The scanner motor is faulty.
The speed lock signal indicates a deviation 10 times in sequence at intervals of 10 msec
after the signal has indicated a locked state.
 Remedy:Replace the laser unit. Replace the DC controller PCB. Check the wiring.

 Code: E110-0003
 Description:With the image clock switched over, the scanner motor speed lock signal
does not indicate a locked state 6.5 sec after a switchover is made from low to normal
speed or 8 sec after a switchover is made from normal to low speed.
 Remedy:Replace the laser unit. Replace the DC controller PCB. Check the wiring.

 Code: E191-0000
 Description:There is an error in the communication with the high-voltage power supply.
The data transmission/reception does not end normally 500 msec after the most recent
transmission/reception of data ended normally.
 Remedy:Replace the high-voltage power supply. Replace the DC controller PCB.

 Code: E197-0000
 Description:Error in communication of laser driver PCB
Communication error with IMG1L (communication data)
 Remedy:- Check routing (wiring) - Replace the laser unit - Replace DC controller PCBP

 Code: E197-0001
 Description:Error in communication of laser driver PCB
Communication error with IMG1L. (Serial communication ENG)
 Remedy:- Check routing (wiring) - Replace the laser unit - Replace DC controller PCBP

 Code: E197-0003
 Description:Error in communication of laser driver PCB
Disconnection of laser harness
 Remedy:- Check routing (wiring) - Replace the laser unit - Replace DC controller PCB

 Code: E202-0001
 Description:There is an error in the detection of the CCD home position.
The attempt to detect the home position fails when the CCD is moved forward.
 Remedy:Disconnect and then connect the harness connector. Replace the optical HP
sensor, optical motor, and reader controller PCB.

 Code: E202-0002
 Description:There is an error in the detection of the CCD home position.
The attempt to detect the home position fails when the CCD is moved back.
 Remedy:Disconnect and then connect the harness connector. Replace the optical HP
sensor, optical motor, and reader controller PCB.

 Code: E225
 Description:The light intensity of the CCD is faulty.
 Remedy:Disconnect and then connect the flexible cable. Replace the flexible cable, CCD
unit, and reader controller PCB.

 Code: E227-0001
 Description:The reader unit power supply (24V) is faulty.
At time of power-on, the 24V port is off.
 Remedy:Disconnect and then connect the power supply harness connector. Replace the
power supply.

 Code: E227-0002
 Description:The reader unit power supply (24V) is faulty.
At the start of a job, the 24V port is off.
 Remedy:Disconnect and then connect the power supply harness connector. Replace the
power supply

 Code: E227-0003
 Description:The reader unit power supply (24V) is faulty.
At the end of a job, the 24V port is off.
 Remedy:Disconnect and then connect the power supply harness connector. Replace the
power supply.

 Code: E227-0004
 Description:The reader unit power supply (24V) is faulty.
When a load is being driven, the 24V port is off.
 Remedy:Disconnect and then connect the power supply harness connector. Replace the
power supply.

 Code: E248-0001
 Description:EEPROM error
An error has occurred at power-on.
 Remedy:Replace the reader controller PCB.

 Code: E248-0002
 Description:EEPROM error
An error has occurred during write operation.
 Remedy:Replace the reader controller PCB.

 Code: E248-0003
 Description:EEPROM error
An error has occurred during read operation following write operation.
 Remedy:Replace the reader controller PCB

 Code: E261-0000
 Description:The zero-cross signal is faulty.
When the relay is on, the zero-cross signal is not detected for 500 msec or more.
 Remedy:Replace the AC driver PCB. Replace the DC controller PCB.

 Code: E280-0001
 Description:Reading unit communication error
Reception status error
 Remedy:Disconnect and then connect the flexible cable. Replace the flexible cable

 Code: E280-0002
 Description:Reading unit communication error
Reception interrupt error
 Remedy:Disconnect and then connect the flexible cable. Replace the flexible cable

 Code: E280-0003
 Description:Reading unit communication error
Insufficient insertion of the reading unit connector
 Remedy:Disconnect and then connect the flexible cable. Replace the flexible cable

 Code: E315-0007
 Description:There is an error in image data.
There is an error in JBIG encoding.
 Remedy:Turn off and then back on the power.

 Code: E315-000d
 Description:There is an error in image data.
There is an error in JBIG decoding.
 Remedy:Turn off and then back on the power.

 Code: E315-000e
 Description:There is an error in image data.
Error in decoding of software
 Remedy:Replace the main controller PCB

 Code: E315-0025
 Description:There is an error in image data.
Error in ROTU hardware
 Remedy:Replace SDRAM. Replace HDD. Replace the main controller PCB

 Code: E315-0027
 Description:There is an error in image data.
Error in ROTU timeout
 Remedy:Replace SDRAM. Replace HDD. Replace the main controller PCB.

 Code: E315-0033
 Description:There is an error in image data.
Error in MemFill hardware
 Remedy:Replace the main controller PCB.

 Code: E315-0035
 Description:There is an error in image data.
Error in MemFill timeout
 Remedy:Replace the main controller PCB.

 Code: E315-0100
 Description:There is an error in image data.
Error in PrcOverRun
 Remedy:Replace the main controller PCB.

 Code: E315-0500
 Description:There is an error in image data.
Error in device timeout [location to be detected] image process module (SCIO) [Detection
timing] when there is no interruption 2 min after the operation has been started
 Remedy:Check connection with DDI-S cable(RCON). Replace the main controller PCB.

 Code: E315-0501
 Description:There is an error in image data.
Device: abnormal termination error [location to be detected] image process module
(SCIO) [Detection timing] When abnormal interruption is detected after the operation has
been started.
 Remedy:Check connection with DDI-S cable(RCON). Replace the main controller PCB.

 Code: E315-0510
 Description:There is an error in image data.
Device: timeout error [Location to be detected] image process module (SCIP) [Detection
timing] when there is no interruption 2 min after the operation has been started.
 Remedy:Check connection with DDI-S cable(RCON). Replace the main controller PCB.

 Code: E315-0511
 Description:There is an error in image data.
Device: abnormal termination error [Location to be detected] image process module
(SCIP) [Detection timing] when abnormal interruption is detected after the operation has
been detected
 Remedy:Check connection with DDI-S cable(RCON). Replace the main controller PCB.

 Code: E315-0520
 Description:There is an error in image data.
Device: timeout error [Location to be detected] image process module (CMIP) [Detection
timing] When there is no interruption 2 min after the operation has been started
 Remedy:Check connection with DDI-S cable(RCON). Replace the main controller PCB.

 Code: E315-0521
 Description:There is an error in image data.
Device: abnormal termination error [Location to be detected] image process module
(CMIP) [Detection timing] when abnormal interruption is detected after the operation has
been detected
 Remedy:Check connection with DDI-S cable(RCON). Replace the main controller PCB

 Code: E315-0530
 Description:There is an error in image data.
Device: timeout error [Location to be detected] image process module (JPEN) [Detection
timing] when there is no interruption 2 min after the operation has been started.
 Remedy:Turn OFF and then ON the power. Replace the main controller PCB if this
occurs frequently.

 Code: E315-0531
 Description:There is an error in image data.
Device: abnormal termination error [Location to be detected] image process module
(JPEN) [Detection timing] when abnormal interruption is detected after the operation has
been started.
 Remedy:Turn OFF and then ON the power. Replace the main controller PCB if this
occurs frequently.

 Code: E315-0540
 Description:There is an error in image data.
Device: timeout error [Location to be detected] image process module (JPDE) [Detection
timing] when there is no interruption 2 min after the operation has been started.
 Remedy:Turn OFF and then ON the power. Replace the main controller PCB if this
occurs frequently.

 Code: E315-0541
 Description:There is an error in image data.
Device: abnormal termination error [Location to be detected] image process module
(JPDE) [Detection timing] when abnormal interruption is detected after the operation has
been started
 Remedy:Turn OFF and then ON the power. Replace the main controller PCB if this
occurs frequently.

 Code: E315-0550
 Description:There is an error in image data.
Device: timeout error [Location to be detected] image process module (PRIP) [Detection
timing] when there is no interruption 2 min after the operation has been started.
 Remedy:Check connection with DDI-P cable(DCON). Replace the main controller PCB.

 Code: E315-0551
 Description:There is an error in image data.
Device: abnormal termination error [Location to be detected] image process module
(PRIP) [Detection timing] when abnormal interruption is detected after the operation has
been started.
 Remedy:Check connection with DDI-P cable(DCON). Replace the main controller PCB.

 Code: E315-0560
 Description:There is an error in image data.
Device: timeout error [Location to be detected] image process module (PRIO) [Detection
timing] when there is no interruption 2 min after the operation has been started.
 Remedy:Check connection with DDI-P cable(DCON). Replace the main controller PCB.

 Code: E315-0561
 Description:There is an error in image data.
Device: abnormal termination error [Location to be detected] image process module
(PRIO) [Detection timing] when abnormal interruption is detected after the operation has
been started.
 Remedy:Check connection with DDI-P cable(DCON). Replace the main controller PCB.

 Code: E400-0001
 Description:Fault in communication with the ADF driver PCB
The checksum values of data from the ADF driver PCB are inconsistent 14 times
consecutively.
 Remedy:Check connection of ADF lattice cable (cleaning of connecting point). Replace
ADF driver PCB. Replace the reader controller PCB.

 Code: E400-0002
 Description:The statuses of data from the ADF driver PCB are inconsistent 14 times
consecutively.
 Remedy:Check connection of ADF lattice cable (cleaning of connecting point). Replace
ADF driver PCB. Replace the reader controller PCB.

 Code: E400-0003
 Description:SCI serial communication error interrupt is detected 14 times consecutively.
 Remedy:Check connection of ADF lattice cable (cleaning of connecting point). Replace
ADF driver PCB. Replace the reader controller PCB.

 Code: E413-0001
 Description:The level of the pressure HP sensor does not change in a specified period of
time.
When the pressure motor is activated, the level of the pressure HP sensor does not
change in a specified period of time with the lead roller opened.
 Remedy:Replace the pressure motor. Replace the pressure HP sensor.
 Code: E413-0002
 Description:The level of the pressure HP sensor does not change in a specified period of
time.
When the pressure motor is activated, the level of the pressure HP sensor does not
change in a specified period of time with the lead roller closed.
 Remedy:Replace the pressure motor. Replace the pressure HP sensor.

 Code: E490-0001
 Description:The ADF installed is not supported.
Error with an incorrect ADF model
 Remedy:The ADF installed is not supported. Replace the DC controller PCB.

 Code: E500-0001
 Description:fault in communication with the finisher (common among all finishers)
 Remedy:Replace the finisher controller PCB. Replace the DC controller PCB.

 Code: E503-0002
 Description:fault in communication
fault in communication between finisher and saddle unit
 Remedy:Replace the finisher controller PCB. Replace the saddle controller PCB. Check
the cable.

 Code: E503-0003
 Description:with the finisher (External finisher)
fault in communication between finisher and punch unit
 Remedy:Replace the finisher controller PCB. Replace the punch drive PCB. Check the
cable.

 Code: E505-0001
 Description:fault in the backup memory of the finisher (common among all finishers)
fault in the data stored in backup memory
 Remedy:Turn off the main power. Check the wiring of the DC controller PCB and the
finisher controller, and check the fuse of the 24-V power supply. Thereafter, turn the main
power back on.

 Code: E505-0002
 Description:fault in the EEPROM data of the punch unit
 Remedy:Replace the punch driver PCB. Replace the finisher controller PCB.

 Code: E514-0001
 Description:fault in stack delivery motor (Finisher-S1)
When the stack retaining spacer is returned to home position, the belt escape home
position sensor does not go on within 1.5 sec.
 Remedy:Replace the finisher controller PCB. Replace the stack delivery motor. Check the
stack delivery drive mechanism.
 Code: E514-0001
 Description:fault in trailing edge assist motor (External finisher)
The home position sensor does not go off even when the trailing edge assist motor has
rotated for a specific period of time.
 Remedy:Replace the finisher control PCB. Replace the trailing edge assist motor

 Code: E514-0002
 Description:fault in stack delivery motor (Finisher-S1)
When the stack retaining spacer is shifted from home position, the belt escape home
position sensor does not go off within 1.5 sec.
 Remedy:Replace the finisher controller PCB. Replace the stack delivery motor. Check the
stack delivery drive mechanism.

 Code: E514-0002
 Description:fault in trailing edge assist motor (External finisher)
The home position sensor does not go on even after the trailing edge assist motor has
rotated for a specific period of time.
 Remedy:Replace the finisher control PCB. Replace the trailing edge assist motor

 Code: E519-0001
 Description:Gear change motor error (External finisher)
The home position sensor does not go off even when the gear change motor has rotated
for a specific period of time.
 Remedy:Replace the finisher controller PCB. Replace the gear change motor. Check the
gear change mechanism.

 Code: E519-0002
 Description:Gear change motor error (External finisher)
The home position sensor does not go on even when the gear change motor has rotated
for a specific period of time.
 Remedy:Replace the finisher controller PCB. Replace the gear change motor. Check the
gear change mechanism.

 Code: E520-0001
 Description:The offset motor or the finisher controller PCB is faulty. The offset home
position sensor is faulty (Finisher-S1).
While the offset motor is in operation, drive was applied for 1000 msec for movement
toward the home position sensor; however, the offset home position sensor does not go
on.
 Remedy:Replace the offset motor. Replace the offset home position sensor. Replace the
finisher controller PCB.

 Code: E520-0002
 Description:The offset motor or the finisher controller PCB is faulty. The offset home
position sensor is faulty (Finisher-S1).
While the offset motor is in operation, drive was applied for 1000 msec for movement
away from the home position sensor; however, the offset home position sensor does not
go off.
 Remedy:Replace the offset motor. Replace the offset home position sensor. Replace the
finisher controller PCB.

 Code: E530-0001
 Description:Front alignment error (External finisher)
The home position sensor does not go off even when the front alignment motor has been
rotated for a specific period of time.
 Remedy:Replace the finisher controller PCB. Replace the front alignment motor. Check
the front aligning plate drive mechanism. Check the front alignment home position sensor.

 Code: E530-0002
 Description:Front alignment error (External finisher)
The home position sensor does not go on even when the front alignment motor has been
rotated for a specific period of time.
 Remedy:Replace the finisher controller PCB. Replace the front alignment motor. Check
the front aligning plate drive mechanism. Check the front alignment home position sensor.

 Code: E530-8001
 Description:Rear alignment error (Finisher-S1)
The home position sensor does not go on within 2000 msec after the start of operation
when the rear aligning plate is shifted to home position.
 Remedy:Replace the finisher controlled PCB. Replace the rear alignment motor. Check
the rear aligning plate drive mechanism. Check the rear alignment home position sensor.

 Code: E530-8002
 Description:Rear alignment error (Finisher-S1)
The home position sensor does not go off within 1000 msec after the start of operation
when the rear aligning plate is shifted from home position.
 Remedy:Replace the finisher controlled PCB. Replace the rear alignment motor. Check
the rear aligning plate drive mechanism. Check the rear alignment home position sensor.

 Code: E531-0001
 Description:Stapler error (External finisher)
The home position sensor does not go off even when the stapler motor has rotated for a
specific period of time.
 Remedy:Replace the finisher controller PCB. Replace the stapler. Check the harness.

 Code: E531-0002
 Description:Stapler error (External finisher)
The home position sensor does not go on even when the stapler motor has rotated for a
specific period of time.
 Remedy:Replace the finisher controller PCB. Replace the stapler. Check the harness.

 Code: E531-8001
 Description:Stapler error (Finisher-S1)
At time of staple jam recovery, the home position sensor does not go on with 500 msec
after the start of reverse rotation of the stapler motor.
 Remedy:Replace the finisher controller PCB. Replace the stapler. Check the harness.

 Code: E531-8002
 Description:Stapler error (Finisher-S1)
The home position sensor does not go off within 500 msec after the stapler motor has
been started.
 Remedy:Replace the finisher controller PCB. Replace the stapler. Check the harness.

 Code: E532-0001
 Description:Stapler shift error (External finisher)
The home position sensor does not go off even after the stapler shift motor has rotated for
a specific period of time.
 Remedy:Replace the finisher controller PCB. Replace the swing cam motor. Check the
swing cam home position sensor. Check the harness.

 Code: E532-0002
 Description:Stapler shift error (External finisher)
The home position sensor does not go on even when the stapler shift motor has rotated
for a specific period of time.
 Remedy:Replace the finisher controller PCB. Replace the swing cam motor. Check the
swing cam home position sensor. Check the harness.

 Code: E532-8001
 Description:Stapler shift error (Finisher-S1)
The stapler slide home position sensor does not go on within 11 sec when the stapler is
shifted to home position.
 Remedy:Replace the finisher controller PCB. Replace the stapler shift motor. Check the
stapler shift home position sensor. Check the harness.

 Code: E532-8002
 Description:Stapler shift error (Finisher-S1)
The stapler slide home position sensor does not go off within 1.0 sec when the stapler is
shifted from home position.
 Remedy:Replace the finisher controller PCB. Replace the stapler shift motor. Check the
stapler shift home position sensor. Check the harness.

 Code: E535-0001
 Description:Swing cam error (Finisher-S1)
The home position sensor does not go off within 1000 msec after the start of operation
when the swing arm is shifted from home position.
 Remedy:Replace the finisher controller PCB. Replace the swing cam motor. Check the
swing cam home position sensor. Check the harness
 Code: E535-0001
 Description:Swing cam error (External finisher)
The home position sensor does not go off even when the swing motor has rotated for a
specific period of time.
 Remedy:Replace the finisher controller PCB. Replace the swing cam motor. Check the
swing cam home position sensor. Check the harness.

 Code: E535-0002
 Description:Swing cam error (Finisher-S1)
The home position sensor does not go off within 1.0 sec when the stack delivery roller
swing arm is moved from home position.
 Remedy:Replace the finisher controller PCB. Replace the swing cam motor. Check the
swing cam home position sensor. Check the harness

 Code: E535-0002
 Description:Swing cam error (External finisher)
The home position sensor does not go on even when the swing motor has rotated for a
specific period of time.
 Remedy:Replace the finisher controller PCB. Replace the swing cam motor. Check the
swing cam home position sensor. Check the harness.

 Code: E537-0001
 Description:Rear alignment error (External finisher)
The home position sensor does not go on within 2000 msec after the start of operation
when the read aligning plate is moved to home position.
 Remedy:Replace the finisher controller PCB. Replace the rear alignment motor. Check
the rear aligning plate drive mechanism. Check the rear alignment home position sensor

 Code: E537-0002
 Description:Rear alignment error (External finisher)
The home position sensor does not go off within 1000 msec after the start of operation
when the rear aligning plate is moved form home position.
 Remedy:Replace the finisher controller PCB. Replace the rear alignment motor. Check
the rear aligning plate drive mechanism. Check the rear alignment home position sensor

 Code: E537-8001
 Description:Front alignment error (Finisher-S1)
The home position sensor does not go on within 2.0 sec when the front aligning plate is
moved to home position.
 Remedy:Replace the finisher controller PCB. Replace the front alignment motor. Check
the front aligning plate drive mechanism. Check the front alignment home position sensor.

 Code: E537-8002
 Description:Front alignment error (Finisher-S1)
The home position sensor dos not go off within 1.0 sec when the front aligning plate is
shifted from home position.
 Remedy:Replace the finisher controller PCB. Replace the front alignment motor. Check
the front aligning plate drive mechanism. Check the front alignment home position sensor.

 Code: E540-0002
 Description:Upper tray ascent/descent motor error (External finisher)
Upper tray ascent/descent motor clock error
 Remedy:Replace the No. 1 tray shift motor. Replace the finisher controller PCB. Check
the tray ascent/descent mechanism.

 Code: E540-0003
 Description:Area error
 Remedy:Replace the No. 1 tray area sensor PCB. Replace the finisher controller PCB.

 Code: E540-0004
 Description:Safety switch activation
 Remedy:Check the No. 1 tray closed detecting switch. Replace the finisher controller
PCB.

 Code: E540-8002
 Description:Stack tray motor error (FinisherS1)
The operation to detect the paper surface of the stack tray does not end within 1.0 sec.
 Remedy:Replace the finisher controller PCB. Replace the tray ascent/descent motor.
Check the stack tray drive mechanism. Check the paper surface sensor.

 Code: E540-8003
 Description:Stack tray motor error (FinisherS1)
An abnormal combination of sensor states has been detected.
 Remedy:Replace the finisher controller PCB. Check the stack tray upper limit sensor.
Check the stack tray lower limit sensor. Check the stack tray upper paper surface sensor.
Check the stack tray lower paper surface sensor.

 Code: E542-0002
 Description:Lower tray ascent/descent motor error (External finisher)
Lower tray ascent/descent motor clock error
 Remedy:Replace the No. 2 tray shift motor. Replace the finisher controller PCB. Check
the tray ascent/descent mechanism

 Code: E542-0003
 Description:Lower tray ascent/descent motor error (External finisher)
Area error
 Remedy:Replace the No. 2 tray shift area sensor PCB. Replace the finisher controller
PCB.

 Code: E577-8001
 Description:Paddle error (Finisher-S1)
The paddle home position sensor does not go on within 1.5 sec when the paddle is shifted
to home position.
 Remedy:Check the paddle motor. Check the paddle home position sensor. Replace the
finisher controller PCB

 Code: E577-8002
 Description:The paddle home position sensor does not go off within 1.0 sec when the
paddle is moved to home position.
 Remedy:Check the paddle motor. Check the paddle home position sensor. Replace the
finisher controller PCB

 Code: E584-0001
 Description:Shutter unit error (External finisher)
The shutter open sensor does not go off (i.e., the shutter does not close).
 Remedy:Check the stack edging motor. Check the open/close clutch. Check the shutter
home position sensor. Replace the finisher controller PCB.

 Code: E584-0002
 Description:Shutter unit error (External finisher)
The shutter open sensor does not go on (i.e., the shutter does not open).
 Remedy:Check the stack edging motor. Check the open/close clutch. Check the shutter
home position sensor. Replace the finisher controller PCB.

 Code: E590-0001
 Description:Punch motor error
The punching home position is not detected even when the puncher motor has been
driven for 20 msec.
 Remedy:Check the punch motor. Check the punch motor clock sensor. Check the punch
driver PCB. Replace the finisher controller PCB.

 Code: E590-0002
 Description:Punch motor error
The punch home position sensor is not defected even after the motor has stopped at time
of punch motor initial operation.
 Remedy:Check the punch motor. Check the punch motor clock sensor. Check the punch
driver PCB. Replace the finisher controller PCB.

 Code: E591-0001
 Description:Punch dust sensor error
Error in light-receiving voltage while light is emitted
 Remedy:Check the waste paper case full sensor. Check the punch driver PCB. Replace
the finisher controller PCB.

 Code: E591-0002
 Description:Punch dust sensor error
Error in light-receiving voltage while light is not emitted
 Remedy:Check the waste paper case full sensor. Check the punch driver PCB. Replace
the finisher controller PCB.

 Code: E592-0001
 Description:Paper trailing edge sensor/ horizontal sensor error
Error in light-receiving voltage when light is emitted (trailing edge sensor)
 Remedy:Check the paper trailing edge sensor. Check the horizontal registration sensor.
Check the punch driver PCB. Replace the finisher controller PCB.

 Code: E592-0002
 Description:paper trailing edge sensor/ registration sensor error
Error in light-receiving voltage when light is not emitted (trailing edge sensor)
 Remedy:Check the paper trailing edge sensor. Check the horizontal registration sensor.
Check the punch drive PCB. Replace the finisher controller PCB.

 Code: E592-0003
 Description:paper trailing edge sensor/ registration sensor error
Error in light-receiving voltage when light is emitted (horizontal registration sensor 1)
 Remedy:Check the paper trailing edge sensor. Check the horizontal registration sensor.
Check the punch driver PCB. Replace the finisher controller PCB.

 Code: E592-0004
 Description:Paper trailing edge sensor/ registration sensor error
Error in light-receiving voltage when light is not emitted (horizontal registration sensor 1)
 Remedy:Check the paper trailing edge sensor. Check the horizontal registration sensor.
Check the punch driver PCB. Replace the finisher controller PCB.

 Code: E592-0005
 Description:Paper trailing edge sensor/ registration sensor error
Error in light-receiving voltage when light is emitted (horizontal registration sensor 2)
 Remedy:Check the paper training edge sensor. Check the horizontal registration sensor.
Check the punch driver PCB. Replace the finisher controller PCB.

 Code: E592-0006
 Description:Paper trailing edge sensor/ registration sensor error
Error in light-receiving voltage when light is not emitted (horizontal registration sensor 2)
 Remedy:Check the paper training edge sensor. Check the horizontal registration sensor.
Check the punch driver PCB. Replace the finisher controller.

 Code: E592-0007
 Description:Paper trailing edge sensor/ registration sensor error
Error in light-receiving voltage when light is emitted (horizontal registration sensor 3)
 Remedy:Check the paper trailing edge sensor. Check the horizontal registration sensor.
Check the punch driver PCB. Replace the finisher controller PCB.
 Code: E592-0008
 Description:Paper trailing edge sensor/ registration sensor error
Error in light-receiving voltage when light is not emitted (horizontal registration sensor 3)
 Remedy:Check the paper trailing edge sensor. Check the horizontal registration sensor.
Check the punch drive PCB. Replace the finisher controller PCB.

 Code: E592-0009
 Description:Paper trailing edge sensor/ registration sensor error
Error in light-receiving voltage when light is not emitted (horizontal registration sensor 4)
 Remedy:Check the paper trailing edge sensor. Check the horizontal registration sensor.
Check the punch driver PCB. Replace the finisher controller PCB.

 Code: E592-000A
 Description:Paper trailing edge sensor/ registration sensor error
Error in light-receiving voltage when light is not emitted (horizontal registration sensor 4)
 Remedy:Check the paper trailing edge sensor. Check the horizontal registration sensor.
Check the punch drive PCB. Replace the finisher controller PCB.

 Code: E593-0001
 Description:Punch shift motor error
The light-receiving voltage home position sensor does not go off when light is emitted.
 Remedy:Check the horizontal registration motor. Check the horizontal registration home
position sensor. Check the punch driver PCB. Replace the finisher controller PCB. Check
the punch shift mechanism.

 Code: E593-0002
 Description:Punch shift motor error
The light-receiving voltage home position sensor does not go on when light is not emitted.
 Remedy:Check the horizontal registration motor. Check the horizontal registration home
position sensor. Check the punch driver PCB. Replace the finisher controller PCB. Check
the punch shift mechanism.

 Code: E5F0-0001
 Description:Saddle paper positioning plate error
The paper positioning plate home position sensor does to go on when the paper
positioning motor has been driven for 1.33 sec. Paper positioning plate motor (M4S)/paper
positioning plate home position sensor (P17S)
 Remedy:Check the paper positioning plate motor. Check the paper positioning plate
home position sensor. Replace the finisher controller PCB. Check the paper positioning
plate drive mechanism

 Code: E5F0-0002
 Description:Saddle paper positioning plate error
The paper positioning plate home position sensor doest not go off when the paper
positioning plate motor has been driven for 1 sec. Paper positioning plate motor
(M4S)/paper positioning plate home position sensor (P17S)
 Remedy:Check the paper positioning plate motor. Check the paper positioning plate
home position sensor. Replace the finisher controller PCB. Check the paper positioning
plate drive mechanism

 Code: E5F1-0001
 Description:Saddle paper folding error
The number of detection pulses of the paper folding motor clock sensor has dropped
below a specific value. Paper folding motor (M2S)/paper folding motor clock sensor
(P14S)
 Remedy:Check the paper folding motor. Check the paper folding motor clock sensor.
Replace the finisher controller PCB. Check the paper folding plate drive mechanism.

 Code: E5F1-0002
 Description:Saddle paper folding error
The state of the paper folding home position sensor doest not change when the paper
folding motor has been driven for 3 sec. Paper folding motor (M2S)/paper folding motor
clock sensor (P14S)
 Remedy:Check the paper folding motor. Check the paper folding motor clock sensor.
Replace the finisher controller PCB. Check the paper folding plate drive mechanism.

 Code: E5F2-0001
 Description:Saddle guide error
The guide home position sensor does not go on when the guide motor has been driven for
0.455 sec. Guide motor (M3S)/guide home position sensor (PI13S)
 Remedy:Check the guide motor. Check the guide home position sensor. Replace the
finisher controller PCB. Check the guide drive mechanism.

 Code: E5F2-0002
 Description:Saddle guide error
The guide home position sensor does not go off when the guide motor has been driven for
1 sec. Guide motor (M3S)/guide home position sensor (PI13S)
 Remedy:Check the guide motor. Check the guide home position sensor. Replace the
finisher controller PCB. Check the guide drive mechanism.

 Code: E5F3-0001
 Description:Saddle alignment error
The aligning plate home position sensor does not go on when the alignment motor has
been driven for 0.5 sec. (at time of initialization, 1.67 sec.) Alignment motor (M5S)/aligning
plate home position sensor (PI5S)
 Remedy:Check the alignment motor. Check the alignment home position sensor. Check
the aligning plate drive mechanism. Replace the finisher controller PCB.

 Code: E5F3-0002
 Description:Saddle alignment error
The aligning plate home position sensor does not go off when the alignment motor has
been driven for 1 sec. Alignment motor (M5S)/aligning plate home position sensor (PI5S)
 Remedy:Check the alignment motor. Check the alignment home position sensor. Check
the aligning plate drive mechanism. Replace the finisher controller PCB.

 Code: E5F4-0001
 Description:Saddle rear stapling error
The stitching home position sensor does not go on when the stitch motor (rear) has been
rotated in reverse for 0.5 sec or more. Stitch motor (rear; M6S)/stitching home position
sensor (rear; MS5S)
 Remedy:Replace the stitcher (rear). Check the harness. Replace the finisher controller
PCB.

 Code: E5F4-0002
 Description:Saddle rear stapling error
The stitching home position sensor does not go off when the stitch motor (rear) has been
rotated in normal direction for 0.5 sec or more. Stitch motor (rear; MS)/stitching home
position sensor (rear; MS5S)
 Remedy:Replace the stitcher (rear). Check the harness. Replace the finisher controller
PCB.

 Code: E5F5-0001
 Description:Saddle front stapling error
The stitching home position sensor does not go on when the stitch motor (front) has been
rotated in reverse for 0.5 sec or more. Stitch motor (front; M7S)/stitching home position
sensor (front; MS7S)
 Remedy:Replace the stitcher (front). Check the harness. Replace the finisher controller
PCB.

 Code: E5F5-0002
 Description:Saddle front stapling error
The stitching home position sensor does not go off when the switch motor (front) has been
rotated in normal direction for 0.5 sec or more. Stitch motor (front; M7S)/stitching home
position sensor (front; MS7S)
 Remedy:Replace the stitcher (front). Check the harness. Replace the finisher controller
PCB.

 Code: E5F6-0001
 Description:Saddle butting error
The paper butting plate home position sensor does not go on when the paper butting plate
motor has been driven for 0.3 sec. Paper butting plate motor (M8S)/paper butting plate
home position sensor (PI14S)
 Remedy:Check the paper butting plate motor. Check the paper butting plate home
position sensor. Replace the finisher controller PCB.

 Code: E5F6-0002
 Description:Saddle butting error
The paper butting plate home position sensor does not go off when the paper butting plate
motor has been driven for 80 msec or more. Paper butting plate motor (M8S)/paper
butting plate home position sensor (PI14S)
 Remedy:Check the paper butting plate motor. Check the paper butting plate home
position sensor. Replace the finisher controller PCB.

 Code: E5F6-0003
 Description:Saddle butting error
The number of detection pulses of the paper butting plate motor has dropped below a
specific value. paper butting plate motor (M8S)/paper butting plate motor clock sensor
(PI1S)
 Remedy:Check the paper butting plate motor. Check the paper butting plate motor clock
sensor. Replace the finisher controller PCB.

 Code: E5F6-0004
 Description:Saddle butting error
The paper butting plate leading edge sensor does not go off when the paper butting plate
motor has been driven for 80 msec. Paper butting plate motor (M8S)/paper butting plate
leading edge sensor (PI15S)
 Remedy:Check the paper butting plate motor. Check the paper butting plate leading edge
sensor. Replace the finisher controller PCB.

 Code: E5F6-0005
 Description:Saddle butting error
The paper butting plate leading edge sensor does not go on when the paper butting plate
motor has been driven for 0.3 sec. Paper butting plate more (M8S)/paper butting plate
leading edge sensor (PI15S)
 Remedy:Check the paper butting plate motor. Check the paper butting plate leading edge
sensor. Replace the finisher controller PCB.

 Code: E5F8-0001
 Description:Saddle connector error
The connector of the paper butting plate home position sensor has been identified as
being disconnected. Connector of guide home position sensor (PI13S)
 Remedy:Connect the connector of the guide home position sensor. Check the harness.
Replace the finisher controller PCB.

 Code: E5F8-0002
 Description:Saddle connector error
The connector of the paper butting plate home position sensor has been identified as
being disconnected. Connector of paper butting plate home position sensor (PI14S)
 Remedy:Connect the connector of the paper butting plate home position sensor. Check
the harness. Replace the finisher controller PCB.

 Code: E5F8-0003
 Description:Saddle connector error
The connector of the paper butting plate leading edge sensor has been identified as being
disconnected. Connector of paper butting plate leading edge sensor (PI15S)
 Remedy:Connect the connector of the paper butting plate leading edge sensor. Check the
harness. Replace the finisher controller PCB.

 Code: E5F9-0001
 Description:Saddle switch error
The inlet cover switch has been identified as being open for 1 sec or more after the start of
printing or the start of initial rotation with the following sensors identifying their respective
covers as being closed: -inlet cover sensor (PI9S) -nt cover open/closed sensor (PI2S) -
delivery cover sensor (PI3S) Or, the front over switch (MS2S) or the delivery cover switch
(MS3S) is open. Inlet cover switch (MS1S)/front cover switch (MS2S)/delivery cover
switch (MS3S)
 Remedy:Check the inlet cover switch. Check the inlet cover sensor. Check the front cover
open/ closed sensor. Check the delivery cover sensor. Replace the finisher controller
PCB.

 Code: E5F9-0002
 Description:Saddle switch error
The front cover switch has been identified as being open from the start of printing or the
start of initial rotation with the following sensors identifying their respective covers as
being closed. -inlet cover sensor (PI9S) -front cover open/closed sensor (PI2S) -delivery
cover sensor (PI3S) -front cover switch (MS2S)/delivery cover switch (MS3S)
 Remedy:Check the front cover switch. Check the inlet cover sensor. Check the front
cover open/ closed sensor. Check the delivery cover sensor. Replace the finisher
controller PCB.

 Code: E5F9-0003
 Description:Saddle switch error
The delivery cover switch has been identified as being open after the start of printing or
the start of initial rotation of the host machine with the following sensors identifying their
respective covers as being closed: -inlet cover sensor (PI9S) -front cover open/closed
sensor (PI2S) -delivery cover sensor (PI3S) - delivery cover switch (MS3S)
 Remedy:Check the delivery cover switch. Check the inlet cover sensor. Check the inlet
cover sensor. Check the front cover open/closed sensor. Check the delivery cover sensor.
Replace the finisher controller PCB.

 Code: E602-0001
 Description:There is an error on the hard disk.
[Cause] An HDD detection error has occurred. The HDD cannot be detected. The HDD
does not become ready. The HDD returns an error. [Detection] while boot ROM is in
session BARSAC startup, mounting (usrIde) [Timing of Detection] once at startup
 Remedy:

 Code: E602-0002
 Description:There is an error on the hard disk.
[Cause] There is no startup file. The program for the main CPU does not exist on the HDD
or in BOOTDEV/BOOT, and so on. [Detection] while boot ROM is in use at time of system
file loading (usrIde) [Timing of Detection] once at startup
 Remedy:

 Code: E602-0003
 Description:There is an error on the hard disk.
[Cause] An HD write abort error has occurred. The sectors for BOOTDEV on the HD
cannot be read. [Detection] BARSAC (all; at time of bootable startup) [Timing of Detection]
once at startup
 Remedy:

 Code: E602-0006
 Description:There is an error on the hard disk.
[Cause] A subbootable that matches the PDL type does not exit in BOOTDEV/BOOT.
[Detection] during loading of sub boot in oclibroot [Timing of Detection] once at bootable
startup
 Remedy:

 Code: E602-0007
 Description:There is an error on the hard disk.
[Cause] An ICC profile that matches the PDL type does not exist in BOOTDEV/PDL.
[Detection] beginning of oclibroot; judgment based on functions of PDL team that are
called in [Timing of Detection] once at bootable startup
 Remedy:

 Code: E602-01XX
 Description:There is an error on the hard disk.
/DOSDEV is faulty
 Remedy:

 Code: E602-02XX
 Description:There is an error on the hard disk.
/FSTDEV is faulty.
 Remedy:

 Code: E602-03XX
 Description:There is an error on the hard disk.
/DOSDEV2 is faulty.
 Remedy:

 Code: E602-04XX
 Description:There is an error on the hard disk.
/FSTPDEV is faulty.
 Remedy:
 Code: E602-05XX
 Description:There is an error on the hard disk.
/DOSDEV3 is faulty.
 Remedy:

 Code: E602-06XX
 Description:There is an error on the hard disk.
/PDLDEV is faulty.
 Remedy:

 Code: E602-07XX
 Description:There is an error on the hard disk.
/DOSDEV4 is faulty.

 Code: E602-08XX
 Description:There is an error on the hard disk.
/BOOTDEV is faulty.
 Remedy:

 Code: E602-09XX
 Description:There is an error on the hard disk.
/DOSDEV5 is faulty.
 Remedy:

 Code: E602-FFXX
 Description:There is an error on the hard disk.
There is an error in a partition that cannot be identified.
 Remedy:

 Code: E604-0000
 Description:The image memory is faulty or is inadequate.
The memory size does not match the model.
 Remedy:Increase the memory.

 Code: E609-0008
 Description:There is an error on the HDD.
At startup, the HDD fails to reach a specific temperature level within a specific period of
time.
 Remedy:Replace the hard disk. Replace the DC controller PCB.

 Code: E609-0009
 Description:There is an error on the HDD.
At time of sleep recovery, the temperature fails to reach a specific level.
 Remedy:Replace the hard disk. Replace the DC controller PCB.

 Code: E610
 Description:The HDD coding key is faulty.
 Remedy:

 Code: E677-0001
 Description:Failure in PS Printer Kit-AA1
Failure in exhaust fan of PS Printer Kit-AA1
 Remedy:- Check connection of the exhaust fan connector - Replace the exhaust fan

 Code: E677-0003
 Description:Failure in PS Printer Kit-AA1
Abnormal detection with configuration check when PS Printer Kit-AA1 is started
 Remedy:- Check cable connection - Reinstall system of PS Printer Kit-AA1

 Code: E677-0004
 Description:Failure in PS Printer Kit-AA1
Failure in CPU cooling fan of PS Printer Kit-AA1
 Remedy:- Check connection of the connector for cooling CPU - Replace CPU cooling fan

 Code: E677-0010
 Description:Failure in PS Printer Kit-AA1
In the case that other type of controller is connected
 Remedy:- Check connection of controller that supports this machine

 Code: E677-0080
 Description:Failure in PS Printer Kit-AA1
Communication error between PS Printer Kit-AA1 and the main controller of the host
machine after PS Printer Kit-AA1 is started
 Remedy:- After checking connection, turn ON the power again. - Reinstall system of PS
Printer Kit-AA1.

 Code: E710-0001
 Description:There is an error in the initialization of the IPC.
The machine fails to become ready 3 sec or less after the IPC chip startup
 Remedy:Check the cable.

 Code: E711-0001
 Description:There is an error in the IPC communication.
The occurrence of an error has been recorded in the error register of the IPC chip 4 times
or more within 1.5 sec.
 Remedy:Check the cable.

 Code: E713-0000
 Description:There is an error in the communication with the finisher or 3 Way Unit-A1.
The communication with the finisher does not resume within 5 sec after it has been
disrupted.
 Remedy:Check the cable. Replace the DC controller PCB. Replace the finisher controller
PCB.

 Code: E716-0000
 Description:There is an error in the communication with the pedestal.
After the presence of a pedestal has been detected, the communication fails to be normal
for 5 sec.
 Remedy:Check the cable. Replace the DC controller PCB. Replace the pedestal drive
PCB.

 Code: E716-0010
 Description:There is an error in the communication with the pedestal.
When the communication with the 3 Way Unit-A1 is faulty after detecting the connection
with the finisher.
 Remedy:Install the 3 Way Unit-A1. Replace the DC controller PCB after checking the
cable

 Code: E717-0001
 Description:There is an error in the communication with the NE controller.
The NE controller is not connected at power on, although it was connected before the
power was turned off because of an error.
 Remedy:Check the cable; thereafter, reset the condition in service mode:
COPIER>FUNCTION>CLEAR>ERR.

 Code: E717-0002
 Description:There is an error in the communication with the NE controller.
An IPC error has occurred while the NE controller is in operation. There is an open circuit
for the IPC. An error has occurred, and the IPC communication remains disabled.
 Remedy:Check the cable; thereafter, reset the condition in service mode:
COPIER>FUNCTION>CLEAR>ERR.

 Code: E719-0001
 Description:There is a coin vendor error.
The coin vendor is not connected when the power is turned on, although it was connected
before the power was turned off because of an error.
 Remedy:Check the cable; thereafter, reset the condition in service mode:
COPIER>FUNCTION>CLEAR>ERR.

 Code: E719-0002
 Description:There is a coin vendor error.
While the coin vendor is in operation, an IPC error has occurred, IPC has developed an
open circuit, or an error preventing recovery of IPC communication has occurred. An open
circuit has been detected in the line for the pickup/delivery signal. An illegal signal has
been detected.
 Remedy:Check the cable; thereafter, reset the condition in service mode:
COPIER>FUNCTION>CLEAR>ERR.
 Code: E719-0003
 Description:There is a coin vendor error.
While the unit price is being checked at startup, an error occurs in the communication with
the coin vendor.
 Remedy:Check the cable; thereafter, reset the condition in service mode:
COPIER>FUNCTION>CLEAR>ERR.

 Code: E719-0011
 Description:There is a coin vendor error.
An error has occurred at new card reader startup. The new card reader is not connected
when the power is turned off, although it was connected when the power was turned off.
 Remedy:Check the cable; thereafter, reset the condition in service mode:
COPIER>FUNCTION>CLEAR>ERR.

 Code: E719-0012
 Description:There is a coin vendor error.
An IPC error has occurred at new card reader startup. There is an IPC open circuit. An
error has occurred that prevents recovery of IPC communication.
 Remedy:Check the cable; thereafter, reset the condition in service mode:
COPIER>FUNCTION>CLEAR>ERR.

 Code: E719-0031
 Description:There is a coin vendor error.
Error in communication at card reader (serial) startup Communication with the card reader
cannot be started at startup.
 Remedy:1. Check the connection of the cable for the card reader (connector
disconnected, cable cut); thereafter, reset the condition in service mode: COPIER >
FUNCTION > CLEAR > ERR. 2. Execute the following items in service mode after
removing the card reader, and then install the card reader again. - COPIER > FUNCTION
> CLEAR > CARD - COPIER > FUNCTION > CLEAR > ERR

 Code: E719-0032
 Description:There is a coin vendor error.
Error in communication after card reader (serial) startup Communication with the card
reader is available at startup, and then becomes unavailable.
 Remedy:Check the connection of the cable for the card reader (connector disconnected,
cable cut); thereafter, reset the condition in service mode: COPIER > FUNCTION >
CLEAR > ERR.

 Code: E730-1001
 Description:There is a PDL software error.
An initialization error has occurred.
 Remedy:1. Execute PDL resetting. 2. Turn on the power once again.

 Code: E730-100A
 Description:There is a PDL software error.
An error that may be critical to the system (e.g., failed initialization) has occurred.
 Remedy:1. Execute PDL resetting. 2. Turn on the power once again.

 Code: E730-9004
 Description:There is a PDL software error.
There is an error in the communication (PAI) with an external controller.
 Remedy:1. Turn on the power once main. 2. Check the connection of the open I/F board
and the cable. 3. Replace the board for the external controller open I/F. 4. Replace the
main board.

 Code: E730-9005
 Description:There is a PDL software error.
There is a fault in the connector of the vide cable to the external controller.
 Remedy:1. Turn on the power once main. 2. Check the connection of the open I/F board
and the cable. 3. Replace the board for the external controller open I/F. 4. Replace the
main board.

 Code: E730-A006
 Description:There is a PDL software error.
The PDL board does not respond. A subbootable is faulty or absent.
 Remedy:1. Execute PDL resetting. 2. Turn on the power once again. 3. Check the
connection of the SURF board. 4. Re-install the firmware. 5. Replace the main board.

 Code: E730-A007
 Description:There is a PDL software error.
There is a mismatch between the control software of the machine and the PDL control
software in regard to version.
 Remedy:1. Execute PDL resetting. 2. Turn on the power once again. 3. Execute system
formatting (all), and reinstall the system.

 Code: E730-B013
 Description:There is a PDL software error.
There is corruption in the font data.
 Remedy:1. Turn on the power once again. 2. Re-install the software. 3. Execute system
formatting (all), and reinstall the system.

 Code: E732-0001
 Description:There is an error in the communication with the scanner
There is a DDI-S communication error.
 Remedy:1. Check the connector used to connect the scanner. 2. Check the power supply
of the scanner (to see if initialization takes place at startup). 3. Replace the reader
controller, scanner board, or main board as necessary.

 Code: E732-0010
 Description:There is an error in the communication with the scanner
Fault in detection of DDI-S Vsync signal
 Remedy:1. Check the connector used to connect the scanner. 2. Check the power supply
of the scanner (to see if initialization takes place at startup). 3. Replace the reader
controller, scanner board, or main board as necessary.

 Code: E732-9999
 Description:There is an error in the communication with the scanner
A scanner is first detected from the printer model. (Not an error code but only the
message 'Turn the main power switch OFF&ON again' is displayed on the users screen.
The error is recorded in service mode > DISPLAY > ERR
 Remedy:Turn the main power switch off/on

 Code: E733-0000
 Description:There is an error in the communication with the printer
At startup, communication with the printer fails
 Remedy:1. Check the connector used to connect to the printer. 2. Check the power
supply of the printer (to see if initialization takes place at startup). 3. Replace the DC
controller or the main board.

 Code: E733-0001
 Description:There is an error in the communication with the printer
There is a DDI-P communication error
 Remedy:1. Check the connection with the printer. 2. Check the power supply of the
printer (to see if initialization takes place at startup). 3. Replace the DC controller or the
main board.

 Code: E733-0010
 Description:There is an error in the communication with the printer
Fault in detection of DDI-P Vsync signal
 Remedy:1. Check the connection with the printer. 2. Check the power supply of the
printer (to see if initialization takes place at startup). 3. Replace the DC controller or the
main board.

 Code: E733-0020
 Description:There is an error in the communication with the printer
Error in DDI-P communication
 Remedy:2. Check the power supply of the printer (to see if initialization takes place at
startup). 3. Replace the DC controller or the main board.

 Code: E733-0021
 Description:There is an error in the communication with the printer
Error in DDI-P communication
 Remedy:1. Check the connection with the printer. 2. Check the power supply of the
printer (to see if initialization takes place at startup). 3. Replace the DC controller or the
main board.
 Code: E740-0002
 Description:There is an error on the Ether board.
The MAC address is illegal.
 Remedy:Replace the LAN card.

 Code: E743-0000
 Description:There is an error in the DDI communication.
An SCI error has occurred. The received data is faulty. A reception timeout condition has
occurred. An SEQ timeout error has occurred.
 Remedy:Disconnect and then connect the flexible cable used to connect the reader unit
and the printer unit. Replace the following as necessary: flexible cable, reader controller
PCB, main controller PCB.

 Code: E744-0001
 Description:There is an error in the language file/boot ROM.
The version of the language file on the HDD and that of the bootable do not match.
 Remedy:Download a language file of the correct version.

 Code: E744-0002
 Description:There is an error in the language file/boot ROM.
The size of the language file on the HDD is too large.
 Remedy:Download a language file of the correct version.

 Code: E744-0003
 Description:There is an error in the language file/boot ROM.
There is no language file on the HDD indicated by config.txt for a switchover.
 Remedy:Download a language file of the correct version.

 Code: E744-0004
 Description:There is an error in the language file/boot ROM.
An attempt to switchover to a language on the HDD fails.
 Remedy:Download a language file of the correct version.

 Code: E744-1000
 Description:There is an error in the language file/boot ROM.
The boot ROM that is mounted is of the wrong type
 Remedy:Replace the boot ROM with one of the model in question.

 Code: E744-2000
 Description:There is an error in the language file/boot ROM.
The engine ID indicated by the software ID is illegal.
 Remedy:Replace it with a software ID of the correct model.

 Code: E744-3xxx
 Description:There is an error in the language file/boot ROM.
Disagreement between the installed memory and the boot ROM
 Remedy:Confirm and correct the installed memory and the boot ROM.

 Code: E745-0001
 Description:There is a fault on the TokenRing board.
An attempt at PCI initialization has failed.
 Remedy:1. Disconnect and then connect the TokenRing board. 2. Replace the TokenRing
board.

 Code: E745-0002
 Description:There is a fault on the TokenRing board.
The MAC address is faulty.
 Remedy:1. Replace the TokenRing board.

 Code: E745-0003
 Description:There is a fault on the TokenRing board.
There is an error in the acquisition/setting of board information.
 Remedy:1. Replace the TokenRing board.

 Code: E745-0004
 Description:There is a fault on the TokenRing board.
There is a connection error.
 Remedy:1. Check the connection of the cable. 2. Replace the cable. 3. Check the power
source of the MAU. 4. Replace the MAU. 5. Replace the TokenRing board.

 Code: E745-0005
 Description:There is a fault on the TokenRing board.
Other Errors
 Remedy:

 Code: E746-0003
 Description:The accessories board is of the wrong type.
At startup, a board for a different model has been detected.
 Remedy:Replace the UFR board of the correct type (model).

 Code: E748-2000
 Description:There is a mismatch between controller board and SDRAM size.
An error occurs when accessing the chip on the main controller PCB.
 Remedy:Replace the main controller PCB.

 Code: E748-2001
 Description:There is a mismatch between controller board and SDRAM size.
An error occurs when accessing the memory on the main controller PCB.
 Remedy:1. Unplug/plug in the memory. 2. Replace the main controller PCB.

 Code: E748-4910
 Description:There is a mismatch between controller board and SDRAM size.
A controller board that does not match the product is defected.
 Remedy:- Replace the main controller PCB.

 Code: E804-0000
 Description:Error in power supply cooling fan
Failure in power supply cooling fan (while the fan is not working) When lock signal is
detected for 5 sec while the fan is stopped.
 Remedy:- Disconnect and then connect the connector (J303) on DC controller PCB. -
Replace the power supply cooling fan - Replace DC controller PCB

 Code: E804-0001
 Description:Error in power supply cooling fan
Failure in rotation of power supply cooling fan When lock signal failed to be detected for 5
sec while the fan is driven.
 Remedy:- Disconnect and then connect the connector (J303) on DC controller PCB. -
Replace the power supply cooling fan - Replace DC controller PCB

 Code: E805-0000
 Description:There is a fan error.
Failure in heat exhaust fan (front) (FM2) When lock signal is detected for 5 sec while the
fan is stopped.
 Remedy:- Replace the heat exhaust fan (front) - Replace DC controller PCB.

 Code: E805-0001
 Description:There is a fan error.
Failure in rotation of heat exhaust fan (front) (FM2) When lock signal failed to be detected
for 5 sec while the fan is driven.
 Remedy:- Replace the heat exhaust fan (front) - Replace DC controller PCB

 Code: E805-0002
 Description:There is a fan error.
Failure in heat exhaust fan (rear) (FM1) When lock signal is detected for 5 sec while the
fan is stopped.
 Remedy:- Replace the heat exhaust fan (rear) - Replace DC controller PCB

 Code: E805-0003
 Description:There is a fan error.
Failure in rotation of heat exhaust fan (rear) (FM1) When lock signal failed to be detected
for 5 sec while the fan is driven.
 Remedy:- Replace the heat exhaust fan (rear) - Replace DC controller PCB

 Code: E911
 Description:Error in memory leak

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