NURUL FATMA DIYANA AHMAD, 2019-48807

RECRUITMENT AND SELECTION

PUBLIC SERVICE IN MALAYSIA

ACTIVITY FLOW DESCRIPTION RESPONSIBLE

Recruitment Planning HR in Ministries/

START Analyse and describe vacant positions. Departments/ State
- job description Government
- job specifications
- experience, qualifications and skills
required for the job

Determine Vacant Positions Identify Vacancy

- Number of posts to be filled
- Number of positions
- Duties and responsibilities to be
performed
- Qualification and experience required
Submit Request to fill up
Vacant Positions Ascertain the position Sourcing Manager
- Required or not
- permanent or temporary
- full-time or part-time etc.
(7 days)

Recruitment Strategy Public Service

- Setting up a board team Commission
- Analyse HR strategy
- Collect data
Continuous Advertisement - Analyse collected data
- Set the recruitment strategy

Advertise early of the year and end of

the year on newspaper aim to inform
candidates of the jobs that are under
PSC as an appointing body

Ongoing Recruitment System Candidates

Application (fully computerised system)
Candidates register through online
(Valid for 1 year)
system, can apply to a maximum of 15
jobs based on their qualification and
interest.

A
 A

Sourcing Candidate Public Service

Receive and Record Application Receive application through system Commission
- PSC Databank

Screening
Review resumes and cover letters
- candidates’ education, work
experience, overall background Public Service
matching the requirement of the job Commission
Screening - Reason for change of job, longevity
with each organisation, long gaps in
employment, job-hopping, lack of
career progression

Conduct Telephonic or video interview

- verifying candidates
- help in giving quick insight about
attitude, ability to answer questions
and communication skills.
(14 days)
Identifying the top candidate
- The cream/ top layer of resumes are Public Commission
shortlisted Service

Shortlisting for successful and Shortlisting based on requirements

made by Agency.
reserved candidates
When total number of vacancy is
relatively small compared to the
number of applicants, the shortlisting
process shall be based on CGPA or
the field of study/ specialization
depending on the requirements.
(7 days)

For some post where qualification Public Service

Special requirements are either open or Commission
NO demands specific talents, the schemes
Examination
required? of service necessitate the applicants to
pass a special examination managed
by PSC.
YES

B
C
B C

Examination Public Service

The scope of test involves cognitive, Commission
Examination attitude, personality and physical.
(1 day)

Recruitment Interview
Candidates who pass the selection The commission
process will be called for interview. members of Interview
Members could consist of those with Board
variety fields of expertise such as elected by PSC
Management, Medical Expertise,
Dental, Education, Science, Finance
Interview
and etc.
- Verify the information obtained
through application forms and tests
- obtain additional information about
the candidates
- Provides applicant the information
and the necessary facts about the job
and organization
- establish mutual understanding
between applicant and the
organization
(3 days)
Selection
- Reference checking to verify The commission
applicant’s qualification and members of Interview
experiences with the references Board
Selection Process provided by him
- Medical examination to ensure
candidates are capable of performing
a job or not
-Final selection to proves that the
applicant has qualified in all the rounds
of the selection process

Prepare and submit interview report to

the coordinator not later than 3 days Chairperson for the
Logistic preparation of after the end of the interview session. Interview Board
appointment Coordinator will prepare commission
paper to be tabled at commission
meeting. Thorough checking on
documents submitted by candidates to
ensure they fulfil all the requirements.
(3 days)

D
 D

Job Offer
Issue offer letter Public Service
- Name of the employee Commission
- Title or designation of the job
- The remuneration or salary offered
- Employment commencement date
- Role and responsibilities of the job
- Terms and conditions (Contract/
temporary/ permanent) of the job
- Compensations and benefit
- Conditions during the probationary
period
Appointment - Additional Condition, which include
legal, background verification etc.

A copy of letter will be sent to Ministry/

Department/ State Administration for
placement
Ministry/ Department/
Placement at designated institution. State Government
Placement (7 days)

TOTAL : 7 weeks

END
*In-service officers and promotional based appointee applicants can be qualified for consideration to be
promoted to a higher position in their respective service scheme provided that they are successful in
acquiring a higher academic qualification or has successfully completed the special examination. The
preference for Promotional Post by Appointee is if they qualify for the respective service scheme, they
can be called for an interview without having to go through shortlisting process. However, upon interview,
all applicants will be competing equally under the same procedures and regulations as they will not be
appointed automatically.