Mankirat Singh
Current Address: 19/55 B Tilak Nagar New Delhi- 110018
(M) – 8750072828 , E- Mail – [Link]@[Link]/ mankiratsingh2808@[Link]
OBJECTIVE: Aspire to find a challenging position as a Business manager in the field of retail management.
Aim to utilize my abilities effectively and successfully contributing towards the benefit of the organization.
Focused to surpass the corporate goals of the organization with exceptional work.
Based on my experience, along with my acquired qualifications, I believe I have gained a certain perspective,
which allows me to be tolerant of other people and have a broader outlook of things. Sincerity, commitment, and
integrity have guided me through both my personal & professional life.
My professional goal is to excel in the field of service/ retail industry and to explore the frontiers of Managerial
Arena because I believe that the Manager is an indispensable element of the organization and in the times to
come will be known for his versatility. I am most comfortable working in an environment which values ethical
behavior towards employees and clients and where I would get the opportunity to work with talented people
who are dedicated to the organization’s long-term success.
A glimpse of my experience and qualifications is enclosed for your perusal.
Organizational Experiences:-
Lava Mobiles – From September 2017 – Till Date as Sr. Area Retail Officer
Responsible for leading sales of complete handset portfolio in West Delhi.
Handling and achieving Tertiary Sales as well as market share based target
Effectively managing annual Revenue of approximately 3-3.5 Cr annually
Leading a team of 15 sales Executives and Customer Consultants
Sales volume and value targets: meeting monthly sales target in terms of tertiary sales value
Lead Business: by facilitating sales through product availability, proper visibility, proper communication
of schemes, process and policies
Material Management: placement of products as per norms, stock replenishment, ageing and inventory
management
BTL promotional activities: proper placement of marketing material at right place and execution of
marketing activities
Intex technologies – From November 2016 – September 2017 as Team Leader – Sales (South Delhi)
Job responsibilities
Handling team of 12-15 members
Help sales executive in closing big sales.
Making indent of the product as per requirement
Briefing the staff about daily sales target
Briefing the staff about the new launches
Guide team to arrange the display of store.
Solving all customers’ queries and problems.
Handling dispatch schedule on daily basis.
Stock inward and outward handling on priority basis.
Stock reconciliation on monthly basis.
key Achievement :-
Top Performer with more than 100 % achievement for almost 4 Months
Worked as the Store Manager at Navpreet Electronics from March 2013 – November 2015 after that Promoted
to Territory Sales Executive (North Delhi) – Gizmo Help (on role of Navpreet Electronics) till November 2016
Merchandising Standards: To ensure that the store is merchandised as per the merchandising manual, Plano
gram and Layout Compliance to ensure that 'Story telling' is practiced.
Customer Service (In Store and After Sales)
To Provide unmatched customer Experience, ensure all customers are intercepted through GUEST
Approach & Mystery Audit action plan on non compliances
Ushering & Reverse Ushering as per plan and execution in place to ensure that staff is following the sales
process.
Re-training CSS at store level to ensure that all customer complaints are addressed to and closed within 3
days Monitoring and closing Customer Deliveries, Demo-Installation & Trade-in performance.
Personally monitoring sales of Top Brands, accessories, Extended Warranty and Gizmo services
Responsible for reducing the operating expenditure, cost optimization,
Optimization of Inventory turns through continuous monitoring & liquidation of Inventory, initiating
appropriate & timely action on Ageing inventories (SLMs & EOLM management), also ensuring the
availability of top seller SKUs
Best Initiatives & Achievements:-
Won the Best Store Manager Award (FY-13-14 )
Won the Goa trip for achieving highest sales in Q3 in 2014.
Won the bumper Jackpot bonus for doing highest sales in Diwali (2015)
UNIVERSITY/BOARD YEAR OF CGPA/
COURSE INSTITUTION/SCHOOL PASSING %
B.A Himalayan University Himalayan University
2013- 65 %
2016
Rich Harvest Public School CBSE Board March 65.4%
Higher 2011
Secondary
Rich Harvest Public School CBSE Board March 70.0%
High School 2009
ACADEMIC CREDENTIALS
SOFTWARE SKILLS
Programming Languages : C , C++
Packages : MS-Office
Operating system : Windows 2000/XP, Vista , Windows 7/89
ACHIEVEMENTS
Won the INTER-COLLEGE VOLLEYBALL TOURNAMENT, in 2012
PERSONAL SKILLS & TRAITS
Team worker.
Good management & communication skills.
Earnest to learn.
Confident & Optimistic.
Team facilitator.
PERSONAL INFORMATION
Date of Birth : 10th December 1993
Hobbies : Listening Music ,Surfing the Net, Chatting.
Interests : Volleyball, Basketball, Badminton, Cricket ,Swimming
Languages : English, Hindi, Punjabi.
Permanent Address : 19/55 B Tilak Nagar New Delhi- 110018
DECLARATION:
I hereby declare that the above furnished details are True to the best of my knowledge.
Date:
Place: Mankirat Singh
