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Long-term forecasting
Long-term forecasting is the process of analysing and evaluating
trends that can be identified by
canning a vatiety of sources for information.
Ir is a fashion which lasts aver two years. When scanning the market and the
mers, fashion fore
sters must follow demographics of certain areas,
both urban and suburban, as well as examine the impact on retail and its
consumers du
Long-term
domestic demographics, shifts in the
structures, consumer expectations, value
to the economy, political system, environment, and culture.
secks to identify: major changes in international and
fishion industey along with market
and impulsion to. buy, new
developments in technology and science, and shifts in the economic, political,
and cultural alliances between certain countries. The:
are many specialized
marketing consultants that focus on long-term and attend trade
A book of basics
shows and other events that notify the industry on what is to come. Any
changes in demographics and psychographics that are to affect the consumers?
needs and which will influence a company's business and particular [niche
market] are determined.
Demography is the scientific and statistical shedy of
populations, including of human beings. As a very general
science, it can analyze any kind of dynamic living
population, i.c., one that changes over time or space
Psychographics is the shudy of personality, values, opinions,
attitudes, interests, and lifestyles. This area of research
focuses on interests, attitudes, and opinions, psychographic
factors are also called IAO variables.Short-term forecasting
Shor-term forecasting focuses on current events both
domestically and intemationally as well as pop culture in order to identify
possible trends thar can be communicated to the customer through the seasonal
color palette, fabric, and silhouette stozies. It gives a modern twist to a
dlassic look that intrigues our eyes. Some important areas to follow when
nning the environment are: current events, art, sports, science and
technology. Short-term forecasting can also be considered fad forecasting,
Responsibility for trend forecasting
Each retailer's trend forecasting varies and is mainly dependent
upon whether the company is a wholesale brand or private label developer.
"Every season, there are hundreds of designers showing breathtaking
collections that the average consumer will never see. What does matter 1s who
sees them—the in-house designers and buyers at fast fashion retailers, people
who are paying close attention, identifying and predicting which styles, patterns
and cuts will appeal to the average woman.”
Larger companies such as Forever 21 have their own trend
departments where they follow the styles, fabrics, and colors for the upcoming
seasons. This can also be referred to as vertical integration. A company with its
own trend department has a better advantage than those who do not because
its developers are able to work together to create a unified look for their sales
floor. Each seasonal collection offered by a product developer is the result of
trend research focused on the target market it has defined for itself.Product developers may offer anywhere from two to six seasonal
collections per year, depending on the impact of trends in a particular
product category and price pot. Women's wear companies are more sensitive
to the whims of and may produce four to six lines a year. Men's wear
companies present two to four lines a year, and children's wear firms typically
present three to four seasonal collections. lor each season a collection 1s
designed by the product developers and is based on a specific theme, which is
linked to the color and fabric story.
A merchandiser also plays a key role in the direction of upcoming
trends. Different from developers, merchandisers have much more experience
in buying and are knowledgeable in what consumers will be looking for. ‘The
designer takes the particular trends and then determines the styles, silhouettes
and colors for the line and garments while creating an overall theme for the
particular season.
WHY FASHION FORECAST IS IMPORTANT?
e It is impossible to ask all consumers what they will want to wear next
season or year. Therefore designers and merchandisers must anticipate
their wants and needs by being aware of what és going on in the world and
anticipating how these events and conditions will affect
* Every executive, designer and merchandiser in the fashion industry must
be involved with research and analysis. They continuously study the
lifestyle of consumers, shop the market, and read trend and design reports,
magazines and new papers in order to understand consumer and
forecast what they might want to buy.
This research is absolutely necessary to make intelligent planning de
regarding design, manufacturing, and sales,Fashion designers also follow fashion
books to study forecasts.
ervices, collection seports and trend
Textile and fashion designers use many different resources to analyze
trends because they want their designs to fit mto the mainstream of
3
A book of basics
a) Noting the life style of men, women, children who are their
customers.
Researching sales statistics to establishing trends
Evaluating the popular designer collection to find
silhouettes, fabrication
1D. Observing street fashion and keeping up with current events,
the art, the mood of the public.
colors,
ee AeForecasting and trend analysis plays a vital role in the fashion
industry and in brand development, The business is continually looking ahead
and forecasting is about identifying, evaluating and predicting growth
in the industry’s target markets, as well as developing brands through
promotion and retail
Forecasting skills are used in a diverse range of activities, such as
seasonal change, new of re-launched products, re-packaging, display, garment
agencies of store concessions. Analysis of developments, trends and markets
will enable you to influence the future direction of RASMION and style based
product, through your understanding of the mechanics of the fashion cycle and
its application to the fashion industry.
It will introduce you to fashion forecasting and its application to
the inspired design industries. You will develop an intuitive and intelligent
h to predicting future fashion trends, accoss a range of products from
collections to interiors. ‘This will develop research skills in historical
context, consumer trends and buying patterns, fads, crazes and cults, all of
which play a pact in the analysis of style movements. As well as learning to
collect and use data, including financial graphs and marketing information, the
progression develops design skills in creating color palettes, surface and fabric
trends and concepts, form and silhouette changes, and product shifts.
Fashion is a style that is popular in the present or a set of trends
that have been accepted by a wide audience. But Eshion itself is far from
simple is a complex phenomenon from psychological, sociological,
cultural, or commercial points of view.
TE i cosice Chan, Wie anne nes hie aA CSTC ER er ee ae RE ye ee ee a ee
So ee
of it). Tt is a process that spans shifts in color and styles, changes in lifestyles
and buying patterns, and different ways of doing business, What appears to b
near random activity is in fact a process of negotiation between the
industry and the consumer and between the various segments in the supply
chain.
Fashion as a Sodal and Psychological Response
Defining, fashion means dealing with dualities because clothing
simultaneously conceals and reveals the body and the self. Clothing choices
expeess personal style and individuality but also serve to manipulate the public
image to fit situations and the expectations of others. ‘The entine of BA is
sparked by the dual goals of imitation and differentiation, of fitting in and
standing out, of following the leader and being distinctive. Human
ambivalenice—conflicting, and contradictory yearnings finds an outlet in a
capitalist marketplace as “appearance- modifying” goods. ‘Through a process
of negotiation between elements of the industry and between the
fashion industry and the consumer, ambiguous styles become accepted a
fashionable.
Clothing simultancously conceals and reveals the body
and the self, Clothing choices express personal style and
individuality but also serve to manipulate the public
image to fit situations and the expectations of others.
Fashion as Popular Culture
Defining fashion means operating within the domain of popular
culture, Unlike high culture (fine art, classical music, and great literature),
popular culture often seems trivial and transient. Popular culture invites
scepticisms because it sometimes seems extreme and frivolous. For the same
reasons, it is difficult to te seriou ange is never entirely
arbitrary, but homible things are sometimes in vogue. When a journalist writes
about “4 follies” and lists fashion’s failed trial balloons, the whole
enternrice tal on asliohtly silly nininterestinearbitrary, but horrible things are sometimes tn vogue. When a journalist writes
about “| follies” and lists fashion’s failed trial balloons, the whole
enterprise takes on a slightly silly uninteresting.
When a fashion commentator likens himself to the kid in the story
“The Emperor's New Clothes” because he wants to stand up in fashion shows
and yell “The emperor is naked?” then even industry insiders are questioning
fashion’s direction. Most people invest their time, interest, and dollars in
popular culture. The study of popular culture-the content and people’s
relationship to that content- has attracted the attention of scientists and
scholars. Some very serious anthropologists, psychologists, and sociologists
have written about and theorized about tts mechanisms of change.
Fashion As Change
Defining fashion as change captures the charm of novelty, the
ma" the spirit of the times, and the pull of historical continuity
is not a phenomenon restricted to apparel. It is present in the design
of automobiles and architecture, the shifting popularity of cookery, the
development of technology, and the buzzwords of business management
steategies. One-day people are driving metal boxes, the next, rounded metal
eggs. One day few people are cating oatmeal; the next day almost everyone is
because it has been declared a health food. Once no one decorated using the
colors and crafts of the Southwest, then everyone did. Every few years a new
management strategy is touted as a breakthrough only to be replaced by another
one a few years later. The internet was once an information network for
everywhere
happen.
cientists, maw it reaches into offices, homes and even to mobile phones
Understanding fashion helps explain how these transformations~ ears “Ty ei _ r
everywhere. Understanding fashion helps explain how these transformations
happen.
Fashion as a Transfer of Meaning
Meaning exists in the | “The very chanaterof fashion denaands that it
cultural environment. Designers, | hold be exerstsed at ame time aly by a
marketers, and the press transfer the | P92" of the given group, the great majority
= being merely on the road to adapting it”. —
meaning to a consumer good and
Georg Sisumel (1858-1918)
increase its visibility. The consumer
fetches the meaning out of the
marketplace in the form of goods and constructs his or her own personal world.
Nor all goods catch the attention of or find favour with consumers. Some
meanings are rejected initially and are then taken up later. Some meanings are
recycled over and over. Undesirability is designed into the proce: fated in
its many appearances plays aconstant role in the evolying cultural environment.
Fashion as an Economic Stimulus
More than an abstract | clothes canal be relied on to wear aut fast
concept, is an economic | enough, something must be formd that will
entity. Planned obsolescence powers | nar oat fasers that something is arhat we call
the economic engine of
Wearing clothes until they wear out or
wearing the second-hand clothes of more fickle buyers are acceptable strategies
for dressing, but they omit the pleasure in new clothes and the novelty in new
looks. | goods requires the ability to mix aesthetic concerns and
A book of basics
market mindfulness-that is, mass-produced fashion is the product of
negotiation within and between the sub worlds that make up theA book of basics
market mindfulness-that is, mass-produced fashion is the product of
negotiation within and berween the sub worlds that make up the
industey.
Fashion and Gender Differences
Where apparel is concerned, men and women have not been
playing on the same field. Beginning in the 19th century, men’s clothing has
exhibited greater uniformity and a lack of decorative elements. Men rejected
the social distinctiveness of dress in favour of “occupational” clothing with
similacity in cut, proportion, and design. Women, in a relatively weaker social
position than men, used fashion as a field where they could vent their
“individual prominence” and “personal conspicuousness”
By the 1930s, fashion commentators were secing a change-the
breakdown of social hierarchies and the “ever increasing socialization of
women”. These commentators began asking if these changes in the lifestyles
and economic status of women T would lead to the same reduction in clothes
competition that had occurred among men. Only time would tell.Fashion |rends
the
An innovative look appears in the street, on the runway, or
media appreciations to a trendsetter’s ability to go ahead of current
ignoring trends and yet anticipating them. ‘lhe look has the appeal of
“newness” because it has been missing or scarce in the marketplace. A trend is
characterized by a building, awareness of this new look and an accelerating
demand among consumers. A study of fashion change shows that new looks
rarely come out of the blue. Instead, fashion is a logical evolution from a
precursor, the next step in building on a successful trial balloon, a response to
social change, or an expression of cultural drift
Exolution of a Trend
‘Tracking trends is very much like watching weather patterns. A
warm and a cool air mass collide, and the results may be a tornado and golf
ball-size hail or just rain and gusty winds. Lawrence Samuel, cofounder of the
marketing consulting firm Icon culture, Inc., spelled out the predictable and
unpredictable stages in the evolution of a trend (“Will cigars,” 1997), The three
stages arc:
1. Pringe-a stage when an innovation arises and the trendiest consumers and
entrepreneurial firms begin to participate
2. Trendy-a stage when awareness of the trend grows because early adopters
join the imnovaters to increase the visibility of the teend and the most
forward brands and retailers test the concept.
3. Mainstream-a stage when more conservative consumers join in, visibility
continues to increase, and corporations and brands capitalize on the
growing demand‘Trend Movement.
‘Tracking tend movement may require only a few points to plota
line and detect a direction. The trend may be moving up from the street through
levels of consumers from the most avant-garde to the more mainstream or
down from an extravagant one-of-a-kind couture creation worn by a celebrity
to a knockoff at the local mall. Morizontal movement occurs when more and
more people progressively adopt a style as that innovation diffuses through the
market segments,
‘The cyclical nature of fashion can be seen in the recycling of
fashion ideas-such as the retuen of khaki and World War II movies late in the
1990s. Fuelled partly by nostalgia among generations old enough to remember
and partly by the younger gencration’s desire to experience the music and
fashions of another era, pop culture seems to circle back, picking up speed each
time. Looking for these movements, placing observations within a theoretical
framework, and visualizing the shape and direction of the change enables
forecasters to predict BRIM Girecuion and the speed of change
Trend Contagion
The transmission of trends has been likened to the spread of a
virus. Malcolm Gladwell, a writer for the New Yorker, used this metaphor
when he spoke to the International Design Conference about creating design
trends that are “contagious”-spreading quickly through the consumer
population to reach “epidemic” proportions. He urged manufacturers to aim
for “sticky” looks with flu-like staying power becaus
looks that quickly disappear.
consumers do not want
Gladwell’s comments parallel the concept of memes-self-
replicating ideas or bits of behaviour that move through time and space without
continuing support from their original source. Memes can be advertising
slogans, catchy bits of dialogue from a'I'V show, or any concept that establishes
its own repetition by appearing in many formats. The more copies of the meme,
the more likely that it will replicate through time and space. A product, a look,
ora brand can become a meme. The characteristics of a meme are very similar
to a trend: novelty and vividness. \ meme has one additional important
characteristic: it must catch on in a way that favours the leaping of the meme
from format to format at a rapid speed.person visually
‘Trends must be visible to possible adopters in order to spread
spread through word-of-mouth among persor
or verbally recommends a new fashion to friends and
works when one
acquaintances. Buzz-defined as excitement about something new-is created
when trends pas
through media networks, moving from one format to another
10
Receiving, information on a trend in this way gives the consumer a feeling of
being “in the know” because of insider information from the med
Buzz lifts whatever people in the media are currently talking about to a new
level of awareness. The Internet speeds up the transmission of buzz by pre
empting, traditional media-that is, by breaking news about celebrities, new:
products, new shopping venues, upcoming movies, and other such happenings
before the items can appear in traditional channels (newspapers, magazines,
television, radio, and movies). Public relations (PR) executives try to create
buzz by planting information on the Internet and other “under the radar” kinds
of campaigns. \s consumers rely more and more on non-traditional channels
for information, hype-the artificially generated PR form of buzz-becomes less
influential and buzz more influential for trendsetters and carly adopters.
ia choice.
Buzz certainly exists on the Internet as trends are transmitted
globally in an instant through Web sites and e-mail. Building on that concept is
a new form of marketing aimed at getting customers to try a software product,
share it with the people they know, and thereby propagate the product on
behalf of the company that created it, Called vical marketing, the process has
Deen called a “highly infectious digital sneeze”. Visual [Link] it applies to
apparel means launching a product by stimulating the curiosity of the target
audience with unbranded posters ot cryptic messages on Web sites and by
infiltrating underground clubs or placing ads in non-mainstream magazines.
The target audience is young people who have grown up with traditional
dite Instead theu nrefer to
Hketino and na Innorr want ta he markerns rg He, ee oN ae et
A ed ae tre feet me nee Ce
infiltrating underground clubs or placing ads in non-mainstream magazines
The target audience is young people who have grown up with traditional
marketing and no longer want to be marketed to. Instead, they prefer to
discover products through word-of-mouth. Companies see these consumers as
culturally creative trend initiators. Levi’s sub-brand, Red Line, and Lee’s
Dungarces were both successfully launched in this way
re ALEThe tempo of innovations in all ficlds has increased phenomenally
since the Industzial Revolution-new trends emerged, some established trends
were interrupted, and some accelerated. The Industrial Revolution was based
on the invention of machines that could supplement or amplify manual work,
The Information Revolution, powered in part by computer technology
beginning in the late 1940s, had a similar effect on speeding up the emergence
of innovations and accelerating change. Executives can do little to change an
established trend. Forecasting, allows them to prepare, adapt, and adjust their
strategies to be in harmony with established trends
‘The decade of the 1990s is instructive in terms of fashion
Some of the change that rocked the apparel business iti the decade
can be traced to cultural shifts such as women entering the workforce,
becoming time pressured, and reprioritizing their interests; other changes to
the values and preferences of the baby boom generation played out in
consumer behaviour. Social rules governing appropriate attire had begun
breaking down in the late 1960s, but the process continued until casual locks
became acceptable for almost all occasions. At times, economic bumps and
international turmoil played a part in dampening apparel spending,
‘The industey, attempting to reactivate demand, speeded up the
flow of “new looks” into mass and offered “options” in the service of
individuality. Increased coverage of “soft” news by the press drew attention to
runway extremes and unleashed general criticism of the y
Consumers became confused by mixed signals and disillustoned with the style
guidance of designers, journalists, and the stores, voting with their
dollars to reject highly touted looks. Some consumers began to play it safe by
choosing classic clothes in black and other basic colors. Even more disturbing
for the industry was the finding by a research firm that the core market segment
12for apparel-women between 25 and 44-held back on buying clothes beginning
in 1996 while diverting spending to travel, fitness, and other leisure activities
(NPD: Clothes buying,” 1999).
With seasonal fashion dimming as a driver in refurbishing
wardrobes, consumers concentrated on getting the best price, even if it meant
waiting until markdowns. These changes boosted the success of some parts of
the ERA industry. ‘The Gap and active wear manufacturers soared on the
casual trend and the relaxation of social regulations regarding appropriateness.
‘The changes in consumer behaviour and the effect of the economy on
consumer confidence magnified any missteps by the fashion industry, leaving
some to rethink, reorganize, and relaunch. All of these changes relate to some
aspect of a evolution, cultueal change, consumer preference
research, competitive analysis, and trend
Forecasting professionals were very active during, the decade of
the 1990s as prominent advisors to the industry. Marketing consultants
counselle ag women what they wanted, a strategy that led to the boom in
selling, basics. When that boom was over, the consultants got some of
the blame. Critics pointed out that the bare-all slip dress could never have come
from a focus group. Melrose Place cevived the miniskict success suit when some
trend forecasters called the category dead. Consultants seemed to be missing
the vital quality of novelty and vividness that make: ‘ool and hot at the
same time. The forecaster walks the same difficult line as the designers
manufacturers, and retailers-the line between fashionable and functional,
between too funky to be wearable and too boring to be fun.
Poreaasting Specialties
Forecasting is more than just attending runway shows and picking
out potential trends that can be knocked off at lower prices (although that ts
part of it). It is a process that spans shifts in color and styles, changes in
lifestyles and buying pattems, and different ways of doing business. What
appears to be neat random activity is in fact a process of negotiation between
the fashions
RE rn. c..4appcars to De near random activity 15 in fact a process OF negotiation between
the fashions
Forecasting Defined
Pashion forecasting has been compared to chasing the future with
a butterfly net. Bur spotting trends is not that difficult for people who immerse
themselves in popular culture and trade news. Forecasters pluck emerging
trends out of public information by becoming sensitive to directional signals
that others miss. Faith Popcorn, one of the forecasters most often quoted in
the media, calls this “brailing the culture”-Looking for the new, the fresh, the
innovative, and then analysing the whys behind it.
13,
A book of basics
Forecasters vary in the methods they use, but all are looking for
an apparatus that helps them predict the mood, behavior, and buying habits of
the consumer. Because trends signal the emerging nee\ ons
of the consumer, canny manufacturers and retailers capitalize on their potential
for turning a profit.
Forecasting is not magic practiced by a talented few with a gift of
sccing the future. It is a creative process that can be understood, practiced, and
applied by anyone who has been introduced to the tools. A professional does
not proceed by rule of thumb or trial and error but by mastery of the theory
and practice of the field, Forecasting provides a way for executives to expand
their thinking about change, anticipate the future, and project the likely
outcomes.
. wants, and aspicaand practice of the field. Forecasting provides a way for executives to expand
their thinking about change, anticipate the future, and project the likely
outcomes.
cutives use forecasting as input for planning, Marketing
managers position products in the marketplace using short- and long-term
forecasts. Planners of competitive strategies use BRM cechciques ta look
at market share and the position of competitors in the marketplace. Product
developers, merchandisers, and production managers use the short-term trend
forecasts of color, textiles, and style direction to shape collections.
Visualization and Forecasting,
In the nactowest ense, FORMERS attempts to project past trends
into the future. A trend is a transitory increase or decrease. Some trends have
lasted for millennia-human population growth, for example. But all trends have
the potential to oven talie elas denen and dartine
NUMBER OF ADOETERS
Visualization helps forecasters understand and communicate the
movement of fashion and project future directions. Fashion trends are usually
dassified by duration and penetration, visualized as curves with time on the
bottom axis and consumer adoption rates on the vertical axis In this way it is
easy to show the difference between the shortest trends, called fads, and thelongest, called classics. In the same way, forecasters visualize fashion cycles
and waves. Cycles have a fixed, regular periodicity. Economic and business
cycles have been proposed but are considered controversial. Variations in the
length and depth of “cycles” make the term a misnomer. No fixed, regularly
recurring: cycles have been identified, and used to accurately predict the next
cycle in business or Instead, it is more accurate to call recurring
patterns a long wave phenomenon. Long wave refers to any entity (e.g., prices
or styles) with movement that rises and falls with differences in duration and
magnitude, velocity, and momentum. across periods. ‘his wave model is
reflective of movement in social spheres, including
Steps in Developing a Forecast
Forecasting consists of tools and techniques applied
ly. Just as smportant are human judgment and interpretation. ‘The
steps in developing a forecast are:
Step 1: Identify the basic facts about past trends and forecasts.
Step 2: Determine the causes of change in the past.
Step 3: Determine the differences between past forecasts and actual behavior.
Step 4: Determine the factors likely to affect trends in the future.
Step 5: Apply forecasting, tools and techniques, paying, attention to issues of
accuracy and reliability.
Step 6: Follow the forecast continually to determine reasons for significant
deviations from expectations.
Step 7: Revise the forecast when necessary
A trend forecast should identify the source, fundamental
mechanism, direction, and tempo of the trend, ‘The most valuable currencies in
today’s competitive climate are information and leaming. Information is a
business asset that can be managed like any other. Executive decisions are
enhanced in an information-rich environment. [owever, obtaining
information is only the first step in the process of organizing, analysing,
understanding. and learning from it. Information is easv to find but difficult toA trend forecast should identify the source, fundamental
mechanism, direction, and tempo of the trend. The most valuable currencies in
today’s competitive climate are information and learning, Information is a
business asset that can be managed like any other, Executive decisions are
enhanced in an information-rich environment. [owever, obtaining,
information is only the first step in the process of organizing, analysing,
understanding, and learning from it, Information is easy to find but difficult to
sift, frame, and integrate so that leaming can take place. Forecasting is the
process that teanslates information into a form that allows learning to take
place.
15Forecasting in Planning & Scheduling
Short- and long-term forecasting has a different time horizon
within the manufacturing cycle .The lynch pin in apparel planning and
scheduling is the manufacturer. The forecast is a rolling one that begins with a
long-term forecast-in this context a forecast is usually for 12 months but can
be as short as 6 months to as long as 18 months. The forecast is developed by
the sales and merchandising managers using input from retailers, marketing
representati les history analysis (one to three years of data), and market
research, ‘This working, long-term forecast micrors the manufacturer's business
expectations in terms of lines and styles to be produced each month. The short-
term forecast includes both basic and ‘oods detailed dowa to weekly
production by style, color, and size — | assures the timely
delivery of merchandise to the retailer.
‘The apparel manufacturer’s long-term forecast traces the planning
and scheduling process forward to the retailer because it is prepared before
orders are received. Orders ace shown as input to the short-term forecasts. The
quality of the long-term forecast can be measured by comparing expected
orders with orders received.
‘Tracing the planning and scheduling process backward, forecasts
and orders feed back to the textile manufacturer. A process very similar to the
one in apparel manufacturing occurs at the textile manufacturing level. The
time period from initial forecast to delivery of finished piece goods to the
apparel manufacturer is between 6 and 16 months, Tracing the proc
backward one more step leads to the yarn and fibre manufacturers, where a
similar forecasting process takes place.
Industry fashion trends enter the model as input for the retaile
decisions and as patt of planning at the other stages of apparel, textile, yarn,
and fibre manufacturing. Color forecasting is typically done 20 to 24 months
16ahead of the target-selling season. Textile development is typically done 12 to
24 months prior to the target-sclling season. Intemational fabric fairs show new
trends in fabrics one year ahead of the target-selling season. All these
forecasting activities are aced at having the right product at the right time to
meet customer demand.
Long Term Forecasting
© more than 2 years ahead of selling,
n
cycles
nds
Retailers
Trends in the Aris aA Designers &
4 ‘Weavers & Manufactures
Knitters
+ Design Concent &
yar Producers [ih ratricpator® =
‘Yarn suture & Pros
Fiber Textures
Companies Short Term
+ Fe Sete ColoeTrenae Time up to 2 Years Ahead of
Selling Season.
Time up to 2 years
Ahead of Selling,
Season
‘To get explained with the Forecasting ideas, the below activities may help you
for a self-learning and practicing
Exploit 1 — Small Changes
‘Trace the evolution of men’s in the twentieth century
Working within a narrow band of allowable fashion change, men’s suits have
trends on silhouette, fabric, and details
still displayed the influence of
Use primary sources-publications from the time when the clothing was new.
Collect examples including, photographs of celebrities, newspaper ads, and
offerings in mail-order catalogues. Identify the aspects of the suit that vary
across time. How much variation is there between extremes? Do any aspects
vary together as a recognizable pattern? Observing the details in the evolution
of men’s suits helps sensitize the eye to subtle variations in styles.
Exploit 2: Prescription for RecoveryExploit 2: Prescription for Recovery
Locate the June 21, 1995, WWD story on “A 12-Step Program to
Revive ””, Analyse the suggestions. Were any carried out? To what
extent did these changes “rev ive MME > Ace chore any clements of the
recovery program still left undone? Which points related to the way industey
does business? Which to the system? How do actions taken by the
industry impact the dynamics of -A book of basics
Exploit 3: Megatrends
Locate forecasts for the “mega trends” that will affect the furure
are usually available in book form from well-known forecasters
2 Demographics
Such foreca
or summarized in newspaper and magazines articles. Ameri
magazine is an excellent source for this kind of information. How will thesi
trends impact the apparel industry? Formulate two alternative futures-one as if
the mega trend comes to pass just as forecast, one where the mega trend
happens as but to a lesser degree than forecast.
Exploit 4: Surfing for Forecasts
Using one of the search engines of the Web and the keywords
“fashion” and “forecast” locate sites with forecasting information. How often
are the sites updated? What organization or company sponsors each site?
Bookmark the best of the sites and begin to systematically check these sites
periodically for updates.
Rudes for Appropriateness
What social rules governed fashion in previous decades? Collect
oral histories from young adults, people in middle age, and older people
During what time period were they children, teens, and young adults? Ask them
to recall things they were taught about appropriate dress. What rules did they
have to activities follow on special occasions, on dates, going to school, starting
work? When did they notice a relaxation of some of these rules? «Are there any
of these social customs that should be revived? What would be the effect on
the apparel industry? Cover Stories
Track fashion evolution by looking at the cover of a fashion
magazine over the last decade. Libraries often have bound volumes going back
decades for the most popular and long lived magazines. Since looking at all the
covers would take too long, sample the issues by deciding on which month or
months to examine in each year. Then, systematically look at those covers.
Imagine the editor and art director carefullyInnovation
For something to function as an innovation; the consumer must
perceive the newness or novelty of the proposed. , it must seem different
when compared to what already exists in the wardrobe, across the social group,
or in the market environment. This degree of difference from existing forms is
the first identifying characteristic of an innovation.
Rogers (1983) identified characteristics that would help or hinder
the adoption of an innovation:
* Relative advantage is the perception that the innovation is more
itisfactory than items that already exist in the same class of products.
* Compatibility is an estimate of harmony between the innovation and the
values and norms of potential adopter
+ Complexity auge of the difficulty faced by a consumer in
understanding and using the innovation.
© Trial ability is an evaluation of the ea
making a decision.
e of testing out the innovation before
Observability és the degree of visibility afforded the innovation
An innovation will be more readily accepted if it is conspicuous,
better than other alternatives, easy to understand, simple to try, and
congruent with the value s Marketing and
merchandising focus on educating the consumer about an innovation and
lowering barriers to its adoption. Sprit zing consumers with fragrance as they
enter department store increases trial ability, ads showing how to wear the latest
accessory reduces complexity, the fashion show illustrating how to coordinate
new items demonstrates compatibility. Many other marketing, tactics are aimed
rem of the consume:
19at lowering the barriers to the adoption of a fashion innovation. One other
characteristic inhibits or encourages adoption of innovation perceived risk. A
consumer, when considering something new and novel, imagines beyond the
purchase to the consequences. ‘The consequences may involve:
* Economic tisk-the risk of performance problems after the purchase, the
risk that the purchase price may reduce the ability to buy other products,
and the risk that the price wil fall after purchase
+ Enjoyment risk-the risk of becoming bored by the purchase or not liking,
it as much as expected
* Social risk-the risk that the consumer's social group will not approve.
Some cool innovations ate,
Digitad Printing:
With digital printing,
prints are directly applied to
fabrics with printers, reducing
water usage by 95 percent,
energy reduction of 75 percent,
and minimizing textile waste.
This technique has been used by
designers like Mary Katrantzou,
Alexander McQueen and Basso
& Brooke.
Online Shopping Tools That Know Your Measurements
Online retailers deal with ahigh percentage of returns due to poor
fit, material quality satisfaction, and customer's just not liking what they get.
Smart on-line shopping tools are being developed that have the
potential to dramatically reduce returns and minimize shipping energy and
waste in the process. MyShape has developed a patented technology that
matches shoppers with items that correspond to their personal measurements
and preferences. In 2009, Their Size less Dressing allows shoppers to skip the
ze labels with the assurance that each niece of clothing they purchase will fitON eae R SOT aE SS eee eee ees Ee SME ape ee Tre a a
fit, material quality satisfaction, and customer's just not liking what they get
at a ae
Smart on-line shopping tools are being developed that have the
potential to dramatically reduce returns and minimize shipping energy and
waste in the process. MyShape has developed a patented technology that
marches shoppers with items that correspond to their personal measurements
and preferences. In 2009. Their Size less Dressing allows shoppers to skip the
size labels with the assurance that each piece of clothing they purchase will fit
and flatter them.
In the same vein, [Link], was launched by the retailer Hawes &
Curtis. [Link] is a virtual fitting room with a shape-shifting robotic mannequin
that takes body measurements and mimics a body's shape so that an exact fit
can be seen. ‘The site has been such a success that online German retailer Quelle
saw returns reduced by 28 percent.
20Smart Taitoving
Direct Panel on
Loom (DPOL) technology, also
called Smart Tailoring was created
by Indian designer Siddhartha
Upadhyaya as a way to increase
fabric efficiency (by
and reduce (by 50
percent) to manufacture high-end
garments. By using a computer
attached to a loom, data such as
color, pattern and size related to
the garment is entered, and the loom cranks out the exact pieces — which then
just need to be constructed. Weaving, fabric cutting, and patterning happen all
at once. Brilliant. Not only does DPOL minimize immense waste of fabric, it
also helps in saving energy and water by 70 to 80 percent.
‘There are more other innovations coming up like the Sensory
Perception ‘Technology (SPI) which may help us to weave outa fabric directly
using fragrances or micro molecules. ‘This will help the fashion industry to
create fragrance garments wear outConsumer Adoption Process
The diffusion curve is a visualization of group dynamics because
it captures many individual decisions. In cach individual case, a consumer
decides to accept or reject a proposed innovation. ‘The consumer's adoption
process-the private decision-is performed with consideration of how the
adoption will affect the way the consumer presents himsclf or herself to others
and how others will react to the result, There are several versions of the steps
in this mental process. ‘The original formulation of the adoption process by
Rogers (1962) included the stages of:
+ Awareness-the stage at which a consumer first realizes that an innovation
has been proposed.
* Interest-the period when the consumer seeks information about the
innovation
Fashion Change Agems
Rogers’s (1962) original model shows a very small group of
innovators who begin the diffusion process followed by a larger group of
opinion leaders. Together these consumers are change agents and they perform
several important roles in the spread of innovation in their social group:
* They communicate fashion trends visually and verbally.
+ They are relatively more knowledgeable and interested in fashion
compared to others in their group.
* ‘They have the aesthetic taste and social sensitivity to assemble a stylish
look.When others recognize them for their abilities, they become
influential group members who establish the standards of dress for others in
the group. Change agents are effective because they represent the ideal within
the social group. According to Rogers’s (1962) original formulation of the
diffusion curve, innovators were expected to make up 25 percent of the total
adopters; early adopters added an additional 13.5 percent. This model launched
innumerable studies of the demographics and psychographics of innovators
and opinion leaders, not only in the field of but in all product categories
and many kinds of social systems
Reviewed studies that
had used Rogers’s (1962) diffusion
curve as a theoretical framework
id where apparel was the product
category. She concluded that the
research had failed to confirm the
subtle gradations of adoption
outlined by Rogers. Part of the
problem was attributed to the
multiplicity of terms used
innovators, fashion leaders, and carly adopters-without clearly defining the
similarities and differences between these terms. This lack of specificity means
that the findings from. such studies are interesting and provocative but not as
useful as they might have been if the terms had been defined. One thing is clear,
change agents are important to marketers because they control the
diffusion of an innovation.
Rogers Adoption / Innovation Curves
‘The design divector for Levi's women’s wear jeans called this
concept the “pyramid model.” “Explorers” are the first to try new things,
whether it is getting a tattoo or wearing something weird:” visible” take the
trend mainstream; and the trend reaches the “followers” about a year later.
Whatever the groups are called-innovators or explorers; fashion leaders,
opinion leaders, visible, or influential-they act in the early stages of adoption
and lay the foundation for later mass acceptance of a trend.
Retailers play a role as change agents in fashion diffusion.Retailers play a role as change agents in fashion diffusion.
Designers and manufacturers propose many more innovations in a season than
can be merchandised in the retail space available. Retailers control the flow of
innovation into the social system by selecting among the proposed innovations
the ones that will appear in the stores. Some high:
and avant-
garde boutiques are willing to present new innovations based on their
own judgment and clientele. ‘They are analogous to the fashion innovators.
Other more mainstream retailers are lke opinion leaders because consumers
tum to their assortment, sales octates, and visual merchandising for
stor
23informed advice and fashion ditection
Innovators.
Marketers usually identify innovators as people who buy new
product innovations relatively earlier than others in their social group. In order
to target such customers for product introductions, marketers need a profile of
such carly adopters. The usual profile is of a young, educated, affluent
consumer who is very interested in the particular product category. Bur is there
a personality trait that predisposes people to prefer mew products?
Innovativeness, the desire for new experiences, is such a trait. Personality traits
affect general behaviours more than specific purchases, but they undedlie the
ways Consumers approach, modify, simplify, and react to their marketing
‘environment. Innovative people can be segmented inte three groups, each with
a different profile:
“ognitive innovators prefer new mental experiences and enjoy novelty
when associated with thinking and problem solving.
+ Sensory innovators prefer experiences that stimulate the senses, have an
easy-going attitude toward life, rake risks, and participate in pleas able
activities without thinking too much, and engage in dreaming and fantasy.
+ Cognitive-sensory innovators prefer both cognitive and sensory
experiences,
Fashion apparel has both cognitive and sensory components.
Purely stylistic innovations such as a new silhouette, color, or derail make their
appeal on sensory grounds. Innovativeness in clothing is related to enjoying
dressing just for the positive feelings created and for the excitement of
experimentation. New fibres and finishes, new ways to wear accessories, and
novel coordination strategies are more cognitively appealing as problem
solvers.
Although all three types of innovative consumers buy new
products and visit new retail stores earlier than other consumers, they vary in
other ways. Consumers who prefer new mental experiences monitor more mass
media channels, attend more to ads, and do more exploratory shopping such
as browsing window displays than other consumers. Sensory innovators prefer
ual to verbal information, whereas cognitive innovators are the opposite.Although all three types of innovative consumers buy new
products and visit new retail stores earlier than other consumers, they vary in
other ways. Consumers who pre
new mental experiences monitor more mass
media channels, attend more to ads, and do more exploratory shopping such
as browsing window displays than other consumers. Sensory innovators prefer
I to verbal information, whereas cognitive innovators are the opposite,
Consumers who are first to make purchases and wear new
styles often pay a premium price. They are thought to be less price sensitive
and more affluent that those who buy later in the season. Researchers found
another factor that influence early sales-the degree of confidence the early
shopper has in the economic conditions. By comparing sales data from five
24divisions of a retailer, researchers were able to show that consumer confidence
about the future state of the economy was a strong predictor of preseason sales
The best predictor for in-season sales was the financial ability to purchase.
Fashion Leaders.
If innovators are change
agents who first adopt a new fashion and
make it visible within their sacial groups,
how are fashion leaders described? Katz
and Lazarsfeld (1955) sought to answer
this question by interviewing women. If
the women reported being, asked for
advice about clothes or believed they
were more likely than others to be asked
for advice, interviewees were classified
as fashion leaders.
Katz and Lazarsfeld (1955)
identified two kinds of fashion leaders,
the glamorous woman who first displ
expensive fashions and the woman who
is influential face to face. When the /wiki/1820s_ia_Westeen_fashion
characteristics of these self-identified
leaders were compared to others, the fashion leaders were found to be
highly interested in |, Sensitive to their impression on others, gregarious,
and recognized as having qualities appropriate for leadership.
‘The researchers found that single, unmarried women with a high
interest in fashion had more opportunities for fashion leadership than women
at other points in the life cycle. However, women in the lower class were more
likely to seek leadership outside their class. Influence takes place mostly among
women of similar circumstances and real-life groups-that is, in naturally
occurring groups of friends, colleagues, neighbours, and acquaintances. If
people have similar stutudes toward HMMIIL the diftecence between leadec
and followers is a matter of intensity and speed of adaptation. In this view,
leaders are more susceptible to change and more interested in
. eae)researchers found that single, unmarried women with a high
interest in aa had more opportunities for fasion leadership than women
at other points in the life cycle. However, women in the lower class were more
likely to seek leadership outside their class. Influence takes place mostly among
women of similar circumstances and ceallife groups-that is, in naturally
occurring, groups of friends, colleagues, neighbours, and acquaintances. Tf
people have similar attitudes toward fashion, the difference between leaders
and followers is a matter of intensity and speed of adaptation. In this view,
leaders are more susceptible to change and more interested in
differentiating themselves from others, in terms of self-concepr, fashion leaders
consider themselves more excitable, indulgent, contemporary, formal, and
colourful.
A fashion leader must be talented enough to sense the spirit of the
and anticipate change in tastes, self-confident enough to make her own
choices, and influential within her social group. Leaders also differ from
llowers in terms of information seeking: Leaders and followers all use the
time
foll
25A book of basics
same sources of fashion information, but leaders use a greater number of
sources more frequently and more often preferred marketer- dominated
magazines, and fashion shows.
sources-window and in-store displays,
Celebrities as Innovators and lafluential,
Popular culture includes
advertising, movies, television, musi
magazines, and celebrity news.
Popular culture serves as a source of
new meanings and as a conduit to
transmit those meanings to. people
Slang expressions, lifestyles, sports
and pastimes, personality and mood-
popular culture is a visual dictionary
of meanings. Mass media constantly
revise the meanings of old goods and
give meaning to new goods. In this
way popular culture acts as innovator
and as a distant opinion leader for
consumer culture
‘The relationship
between viewer and celebrity is as
psychologically complex as any other
relationship. Media performers create
the illusion of interpersonal
relationships with viewers. In today’s
media-rich environment relationships of this imaginary sort are intertwined
with media experiences. The real social world consists of the two or three
hundred relatives, friends, and acquamtances a person actually knows. ‘The
Camilla Belle in a 2009popular culture is a visual dictionary
of meanings. Mass media constantly
revise the meanings of old goods and
give meaning to new goods. In this
away popular culture acts as mnovator
and as a distant opinion leader for
consumer culture
‘The relationship
between viewer and celebrity is as
psychologically complex as any other
relationship. Media performers create
the illusion of interpersonal
relationships with viewers. In today’s
Camilia Belle in a 2009
media-rich environment relationships of this imaginary sort are intertwined
with media experien ‘The real social world consists of the two or three
hundred relatives, friends, and acquaintances a person actually knows. ‘The
social world consists of celebrities and the characters they play. Soctal behavior
and consumer purchasing can be influenced by media personalities because
they act as advisors, role models, and ego ideals. For , Movies have been
a great medium for showing clothes. Hollywood designers followed trends and
set them. Music stars showcased in music videos have been influential in setting,
and popularizing trends. Clothing styles wor by characters in television shows
have excited demand for the same clothes in stores.
The consumption of fashion good and intangible products such
as fragrance is more involved than mere purchase behavior. Consumption is a
cultural phenomenon and the designers, advertising executives, and
press participate in creating our cultural universe by connecting meaning to
consumer goods. Consumers construct their personal worlds by choosing the
products that have meaning for them. In this process, pop culture has both
26direct and indirect influence on the consumer's ideas about appropriateness,
beauty, and fashion,
Followers
Fashion followers
include both the majority
adopters who swell the
diffusion curve to its highest
point and those who adopt
after that. After the peak, the
number of new adopter’s
decreases until all people who
are interested in the innovation
have had the opportunity to
possess itor atleast try it. If the
innovation # a major trend
affecting a large number of consumers over several seasons or even several
years, manufacturers and retailers still have an opportunity for profit at the peak
of adoption and as the innovation reaches the late adopters. If the trend is a
short-lived fad, then the time scale is much shorter and the potential for profit
is better for manufacturers and cetailers pasticipating in the carly stages. For the
forecaster, the waning of a trend signals the potential for adoption of a new
innovation, one that probably already exists and is beginning its diffusion cycle.
\ study may help to learn more, collect advertisements of apparels and their
years and analyse the fashion trends at that time will be easy to make more
expertise in this8
Fashion, FAD and Classic
The terms “fad” and “classic” are frequently used in discussing
fashion, but do they have a precise meaning? Fads have been defined in
different ways:
+ As involving fewer people, of shorter duration, and more personal than
other changes
* As outside historical continuity-cach springing up independently with no
forerunner and no successor.
+ As satisfying only one main need, the need for a new experience, and
having little value once the newness wears off.
Fashion is a popular style or practice, especially in clothing,
footwear, accessories, makeup, body piercing, or furniture. Fashion is a
distinctive and often habitual trend in the style in which a person dresses. It ts
the prevailing styles in behaviour and the newest creations of textile designers.
s¢ the more technical term costume is regularly linked to the term
", the use of the former has been relegated to special senses like fancy
dress or masquerade wear, while "fashion" generally means clothing, including
the study of it. Although aspects of can be feminine or masculine, some.
tends are androgynous
FAD
Becau:
A fad is any form of behavior that develops among a large
population and is collectively followed enthusiastically for a period of time,
generally as a result of the behavior being perceived as popular by one's peers
0or being deemed "cool" by social media. A fad is said to “catch on” when the
number of people adopting it begins to increase rapidly. The behavior will
normally fade quickly once the perception of novelty is gone
Fashions are themselves of short duration when compared to
long-term social changes. Fads are fashions of even shorter duration. The
difference between fads, fashions, and classics can be visualized using
variations on the diffusion curve. Classics are enduring styles that seem to reach
a plateau of acceptance that endures for a long period of time.
Fashion and fads share many of the same characteristics.
Meyersohn and Katz (1957) offer a comprehensive natural history of fads
identifying these distinctive characteristic:
+ Fads are typically confined to particular segments in society
* — Unlike new social movements that create anew social structure, fads move
swiftly through a subgroup but leave the subgroup itself stable
+ Fads offera simple substitution for some predecessor item.
* Fads are trivial, not in terms of the emotion or functional significance of
the item, bur in rerms of its life expectaney-a
* — Fad is susceptible to being outmoded.
+ — The fad loses its stylistic integrity as it flows through society.
+ Feedback in terms of demand may stimulate a frenzied increase in
production, leading to overproduction and rapid saturation of the market.
Likely beginning points for fads include the upper classes and
Dohemians because these groups represent a special kind of laboratory where
experimentation can take place without threatening cogs whole, Many
other observers of recognize the same source for ideas-the elite
and the outsiders. Exporting a fad from the subgroup to a wider audience
usually involves modifying the idea in ways that make it more acceptable to aLikely beginning points for fads include the upper classes and
bohemians because these groups represent a special kind of laboratory where
experimentation can take place without threatening society as a whole, Many
other observers of fashion recognize the same source for fashion ideas-the clite
and the outsiders. Exporting a fad fom the subgroup to a wider audience
usually involves modifying the idea in ways that make it more acceptable to a
broader audience. As a fad emerges from its cocoon in the subgroup, it
undergoes developmental stages. First, the phenomenon is given a name, label,
or slogan that hecomes a popular identifier.
a a aa ae
Classic
\ classic fashion is a style that lasts for several seasons, sometimes
even years, and is accepted by a wide range of people. Classics are those styles
that you don’t even haye to think about. You just know they will be acceptable
from one year to the next. Running shoes are a good example of a classic style
Even people who have no intention of ever running own running shoes.
29AAROOK OF asics
Granted, the details may change from one season to the next, but the basic
design remains the same. A simple black dress, a worsted wool suit, a leather
bomber jacket - these are all sic fashions that repeat themselves year after
year.
Apparel and other consumer products can be classified by the
length of their life cycles. Basic products such as T-shirts and blue jeans are
sold for years with few style changes. Businesses selling basic products can
count on a long product life cycle with the same customers buying multiple
units of the same product at once or over time. Fashion product life cycles last
a shorter time than basic product life cycles. By definition, fashion is a style of
the time. A large number of people adopt a style at a particular time. When it
is no longer adopted by many, a faapa product life cycle ends
products have a steep decline once they reach their highest sales.
Sale:
He
The fad has the shortest life cycle. It is typically a style that is
adopted by a particular sub-culture or younger demographic group for a short
period of time. The overall sales of basic products are the highest of the three
types of products, and their life cycles are generally the longest.
Apparel products often have a fashion dimension, even if it is just
color, As features increase in a product, the life cycle will decrease.
Therefore, if you are designing a fabio product, you will want to have
multiple products in line for introduction as each fashion produ Je runs
its course. Some firms build their lines to include basic, fashion, and fad
products in order to maximize sales. For example, with a sw
business may have four styles that have styling and colors and are alw:The fad has the shortest life cycle. It is typically a style thar is
adopted by a particular sub-culture or younger demographic group for a short
period of time. The overall sales of basic products ate the highest of the three
types of products, and their life cycles are generally the longest.
Apparel products often have a fashion dimension, even if it is just
color, As features increase in a product, the life cycle will decrease.
Therefore, if you are designing a iain product, you will want to have
multiple products in line for introduction as each fashion product's cycle runs
its course. Some firms build their lines to include basic, fashion, and fad
products in order to maximize sales. For example, with a sweater line, a
business may have four styles that have classic styling and colors and are always
in the line. Four additional styles may be modified every two years to include
silhouette, length, and collar changes based on the current fashion. One of two
short-cycle ot fad styles based on breaking trends may be intcoduced
once or twice a tyles that a popular celebrity or sports hero is wearing
are examples of and fad styles.
30v
Consumer Segmentation
Customer segmentation is the practice of dividing, a customer base
into groups of individuals that are similar in specific ways relevant to marketing,
such as age, gender, interests and spending habits. Customer segmentation, also
called consumer segmentation or client segmentation, procedures include:
+ Deciding what data will be collected and how it will be gathered
+ Collecting data and integrating data from various sources
+ Developing methods of data anal
is for segmentation
+ Establishing effective communication among relevant busine
as marketing and customer service) about the segmentation
units (
+ Implementing applications to effectively deal with the data and respond to
the information it provides
Companies employing customer segmentation operate under the
fact that every customer is different and that their marketing efforts would be
better served if they target specific, smaller groups with messages that those
consumers would find relevant and lead them to buy something. Companies
also hope to gain a deeper understanding of their customers' preferences and
needs with the idea of discovering what each segment finds most valuable to
more accurately tailor marketing materials toward that segment.
Customer segmentation relies on identifying key differentiatoss
that divide customers into groups that can be targeted. Information such as a
customers’ demographics (age, race, religion, gender, family size, ethnicity,
income, education level), geography (where they live and work), psychographic
Gocial class, lifestyle and personality characteristics) and behavioural (spending,
consumption, usage and desired benefits) tendencies are taken into account
when determining customer segmentation practices.
By enabling companies to target specific groups of customers, acustomer segmentation model allows for the effective allocation of marketing
resources and the maximization of cross- and up-selling opportunities. When a
group of customers ts sent personalized messages as part of a marketing mix
that is designed around their needs, it's easier for companics to send those
customers special offers meant to encourage them to buy more products,
Customer segmentation can also improve customer service and assist in
customer loyalty and retention. As a by-product of its personalized nature,
marketing materials sent out using customer segmentation tend to be more
valued and appreciated by the customer who receives them as opposed to
impersonal brand messaging that doesn't acknowledge purchase history or any
kind of customer relationship.
Traditionally a target audience would be defined as a segment of
the population with certain demographic characteristics such as age, gender,
ethnicity, and income-a consumer segment. Then, the marketing executive
develops a positioning strategy, a unique marketing approach that:
* Appeals directly to that consumer segment.
+ Differentiates the product from all others in the category.
* Positions the product in the minds of the consumers as desirable for
purchase
Tt is important to understand what market segmentation is and
how it ts used to determine a target or audience for goads and serv Markets
are segmented to find groups of potential customers that best match your
ability to profitably serve. The type or types of segmentation methods used
possess the following charac
+ Measurable: Attributes such as buying power and the number of potential
customers can be ascertained or measured
* Substantial: Segments that have sufficient numbers tend to have profit
potential. The most attractive segments should be the largest group with
similar characteristics to focus target marketing efforts toward. For
example, it would not make sense to target a market that was too small to
be profitable.
+ Accessible: For a market segment to be attractive, a firm must be able to
reach or contact that segment. A market that 1s out of reach or toobe profitable.
Accessible: For a market segment to be attractive, a firm must be able to
reach or contact that segment. A market that is out of reach or too
expensive to reach or distribute to should not be considered.
Differentiable: Different segments should respond to different offers; if
they respond to the same offer
they are not distinct segments.
Actionable: [ffective marketing, strat
s can be devised to appeal and
32satisfy the segment or segments chosen.
Markets are segmented in two broad ways. The first is to consider
the population of buyers in a desenptire manner, The second is to look at
behatoural chacacterisucs of the market. Within these two methods or
perspectives, there are four major or general characteristics or variables that are
used to segment markets.
The first variable is geographic descriptions of the market. This
is a fairly steaightforward descriptive segmentation method, utilizing basic
geographic measures such as nations, states, cities, regions, and
neighbourhoods. Other factors that are related to geographic segments include
climate, density of populations, and the rate at which populations are growing,
The second basic segmentation variable is demographics, which
is another descriptive segmentation method. Demographic segments utilize
measurements of the market’s age range, gender, income levels, occupations,
ethnicity, family status, and education level. For example, family status refers
to whether a household’s members are married, have children, live at one
location, and the stage of life of the members. If you visit the National Statistic
website you should be able to find for example how many adults have access
to the Internet or how many females live in Dorset. Marwell Zoo uses this sort
of segmentation in order to identify the specific needs of key segments
Demographic variables are commonly used in indexes and
databases measuring consumers’ preferences for brands, products and media.
See for example, the TGI (l'arget Group Indexes) where marketers can find
detailed information as to who buys what. Recently, both demographic and
geographic segmentation have been used in conjunction to create geo-
demographic segmentation. CACI Market Analysis Group dev loped AC ORN
pt eae iia lo me Sige woe oe ek mYneprrpenanatinnans
to whether a household’s members are married, have children, live at one
location, and the stage of life of the members. If you visit the National Statistic
website you should be able to find for example how many adults have access
to the Internet or how many females live in Dorset. Marwell Zoo uses this sort
of segmentation in order to identify the specific needs of key segments.
A ee ee ee ee ee a es
Demographic variables are commonly used in indexes and
databases measuring consumers! preferences for brands, products and media.
See for example, the TGT (Target Group Indexes) where marketers can find
detailed information as to who buys what. Recently, both demographic and
geographic segmentation have been used in conjunction to create geo-
demographic segmentation. CACI Market Analysis Group developed ACORN
(a classification of residential neighbourhoods) a widely used source for
cographic segmentation that uses 40 variables to identity for example what
sumers within a specific neighbourhood eara and buy
‘The third basic segmentation variable is psyehogeaphic (Psycho-
demographic) segmentation. This type of behavioural segmentation attempts
to measure and categorize markets based upon what they value ot believe to be
ethical or desirable, Other psychographic variables include the marker’s
33.