Mcom Syllabus
Mcom Syllabus
Goa University
P.O. Goa University, Taleigao Plateau, Goa 403 206, India
Syllabus of M.Com. Programme
Offered at the Department of Commerce and Affiliated Colleges under
OA 18A w.e.f the Academic Year 2018 – 2019
• Prerequisites
To seek admission to M. Com Programme a candidate must have passed B. Com Programme with at
least 40%. The admission to the M. Com Programme is based on the Common Entrance Examination
conducted by the Goa University. The candidates admitted are expected to possess the basic knowledge
in the area of all the Commerce Courses covered at B. Com level. Candidates are required to possess a
Laptop during their Coursework of the M. Com. Programme.
• Summer Training
Every student has to undergo 4 weeks Summer Training in industrial organizations to gain hands on
experience at the end of Semester II. Students are responsible for identifying the Organisations for their
Summer Training Program.
• Dissertation
As a part of M. Com Programme Dissertation is offered as Optional during the Third and Fourth
Semester as per OA-18A in lieu of Two Courses. Those students who are going to be offered the
Dissertation Option may opt for 3 Courses each during the Semester III and IV.
Page 1 of 71
P age |2
Core Courses
Course Code Number and Name [Semester I and II] Hrs/week Credits Page #
COC111 Security Analysis and Capital Markets 4 4 04
COC112 Fundamentals of Financial Services 4 4 06
COC113 Managerial Accounting 4 4 08
COC114 New Venture Creation 4 4 10
COC211 International Financial Management 4 4 12
COC212 Management of Financial Services 4 4 14
COC213 Portfolio Management 4 4 17
COC214 Research Methodology 4 4 19
Specialisation Courses [Accounting and Finance] [Semester III and IV]
COO311 Investment and Financing Decisions 4 4 21
COO312 Corporate Mergers and Acquisitions 4 4 23
COO313 Futures and Forward Derivatives 4 4 25
COO314 Direct Taxes 4 4 28
COO315 Corporate Valuation 4 4 30
COO316 Statistics and Business Econometrics 4 4 32
COO411 Working Capital and Dividend Decisions 4 4 34
COO412 Management of Mutual Funds 4 4 36
COO413 Options and Interest Rate Derivatives 4 4 39
COO414 GST and Other Indirect Taxes 4 4 41
COO415 Cost Management & Control 4 4 43
COO416 Advanced Econometrics 4 4 45
Specialisation Courses [Business Management] [Semester III and IV]
COO317 Retail Marketing 4 4 47
COO318 Human Resource Development 4 4 49
COO319 Marketing Management 4 4 51
COO320 Materials Management 4 4 53
COO321 Business Environment 4 4 55
COO322 Strategic Management 4 4 57
COO417 Advertising and Sales Management 4 4 59
COO418 Tourism and Travel Management 4 4 61
COO419 Services Marketing 4 4 63
COO420 International Trade and Environment 4 4 65
COO421 Corporate Governance and Corporate Social Responsibility 4 4 67
COO422 Organizational Behavior 4 4 69
Field Based Optional Courses [Dissertation]
COD423 Dissertation 4 8 71
Page 2 of 71
P age |3
At the beginning of the Semester, Department will open the Specialisation Courses from the list given above
depending on availability of Faculty Members. Specialisation Courses will be offered only if 20% of the
students opt for any Specialisation Course. The students are required to opt for 4 Courses each during the
Semester III and IV from the Specialisation Courses offered. Students have the option of choosing any other
Optional Courses (maximum of 2 Courses per Semester III and IV) offered by other Departments and also the
Courses available at the SWAYAM portal. Those students who are going to take up the Dissertation Option
may opt for 3 Courses each during Semester III and IV.
Summer Training:
At the end of Semester – II, students will have to undergo four weeks (10th May to 10thJune) Summer
Training to gain on the job experience in commercial / industrial organisations / finance & investment
companies / professional firms such as CA’s, Stock Brokers, Project management Consultants / small and
medium enterprises in Goa or outside. At the end of the summer training, students will be required to
produce a certificate of experience for duration of four weeks to become eligible for admission to the
second year M. Com Course. It is the responsibility of the students to identify and join the Organisations
for their Summer Training. Students have to submit the Experience Letter and the Evaluation Form duly
filled and certified by the official from where they have completed their Summer Training.
Dissertation COD423
Page 3 of 71
P age |4
Programme : M. Com
Course Code : COC 111 Title of the Course: Security Analysis and Capital Markets.
Number of Credits :4
Effective from AY : 2018-19
Prerequisites: Students have studied B. Com and basic understanding of Security Analysis and Capital
markets.
Need, The need of the course is to provide a good understanding of the field of investments and
Description, to learn about the theoretical frame work of Indian Capital Markets. The understanding can
and be quite valuable because each of us must make various investment decisions during our
Objectives lifetimes definitely as individuals, and possibly in our chosen careers. The course will help
the student to know about the trading mechanism of Indian Capital Market and to gain the
skill in assessing and estimating the Investment Opportunities with the help of Risk and
Return Analysis in Capital Markets.
The scope of the subject is to familiarize the students with the working of the capital
market and to introduce contemporary theories and practice of security analysis and
investments.
The objective is to enable students develop skills in analyzing various types of securities
Content: UNIT 1: Introduction to Security Analysis 9 hours
Risk and Return Analysis: Investment Avenues - Security return and risk –
Systematic and Unsystematic Risk – Sources of Risk - Measurement of Risk
and Return- Risk and return analysis - Minimizing Risk Explosive - Risk
measurement (Standard Deviation, Beta, covariance, correlation coefficient)
Measurement of Returns (Including problems)
UNIT 2: Fundamental and Technical Analysis of Securities
Fundamental Analysis: Meaning – Objectives – Economy Analysis – 15 hours
Economic Forecasting –Forecasting Techniques – Industry Analysis –
Industry Life Cycle – Company Analysis – Operating Analysis –
Management Analysis – Financial Analysis
Technical Analysis: Meaning – Assumption of Technical Analysis – Dow
Theory – Trends and Trend Reversal –Oscillators – Relative Strength Index –
Charting – Types of Price Charts – Price Patterns (Including problems)
UNIT 3: Valuation of Equity and Debt
Valuation of Equity: Share valuation Model – Dividend Discount Model -
One Year Holding Period –- Multiple Year Holding Period – Constant 15 hours
Growth Model – Multiple Growth Model – Multiplier Approach to Share
Valuation (Including problems / cases)
Valuation of Debt: Issuers of debt securities- Features of debt securities-
Types of bonds - Current Yield- Discounted cash flow approach- Yield to
maturity- Relationship between bond price and its yield to maturity- Yield
Curve (Including problems / cases)
UNIT 4: Capital Markets
Primary Market: Meaning – Kinds of Issue – Market Capitalization– Public
Issue Vs Private Issue – Initial Public Offer – Book Building Process – 9 hours
Foreign Capital Issuance: ADR’s and GDR’s - Pricing of Securities
Page 4 of 71
P age |5
Page 5 of 71
P age |6
Programme : M. Com
Course Code : COC 112 Title of the Course: Fundamentals of Financial Services.
Number of Credits :4
Effective from AY : 2018-19
Prerequisites: Students have studied B. Com and basic understanding of Financial Services.
Need, Indian Financial Services sector is set to dominate the Indian economy over the next few
Description, decades. Indian Financial Services sector is operating in a fast-evolving and dynamic
and Objectives manner. Hence course of “Foundation of Financial Services “has been designed to
facilitate the candidates in their career in Financial Services and facilitate the candidates in
preparing for Series of Certification Examination in Financial services which is growing
at a fast pace. It equips the students with the minimum knowledge benchmark of
understanding various Financial Services. To have a comprehensive and broad based
knowledge about the Financial Services. Get acquainted with various products, players
and functioning of Financial Services.
This course covers all essential topics that will enhance the knowledge of students in
Financial Services It covers topics related to Introduction, Development, Structure and
Activities of Financial Services, NBFC’s, Leasing and Hire Purchase, Factoring and
Insurance and Venture Capital. It will be immensely useful to all those who want to have a
better understanding Structure and Activities of Financial Services.
Page 6 of 71
P age |7
Page 7 of 71
P age |8
Programme : M. Com
Course Code : COC 113 Title of the Course: Managerial Accounting.
Number of Credits :4
Effective from AY : 2018-19
Prerequisites: Students have studied B. Com and basic understanding of Managerial Accounting.
Need, Management Accounting is a kind of Accounting that deals not only with financial
Description, information, but information that is not always available, not easy to quantify into
and Objectives numbers and reports so that enables to take decisions. Concepts like the quality of
financial reports of business, employee performance, efficiency, product price and
customer satisfaction, are all things that Managerial Accountants deal with. They take that
information and prepare various reports that are easy for managers to understand and to
take decisions. By studying this course, the managerial accountant’s help managers make
the important decisions to turn the business in a profitable direction, or help it continue as
financially worth business. Management accounting is required to recognize the financial
situation of the business, it reports to those inside the organisation for planning, directing,
motivating, and controlling and performance evaluation. It gives special emphasis on
decision affecting the future.
The course provides the managers in various types of organizations, the tools required to
make decisions to achieve the goals of their organizations. Students can acquire the skill
to a look at how relevant traditional and leading edge topics integrate together with an
outcome of understanding basic accounting standards, concepts, understanding the
Financial statements and analyzing them in accordance with the goals of business,
understanding cost analysis, and how to make decision itself.
Page 8 of 71
P age |9
Page 9 of 71
P a g e | 10
Programme : M. Com
Course Code : COC 114 Title of the Course: New Venture Creation.
Number of Credits :4
Effective from AY : 2018-19
Role and importance of growth agents in the process of economic development will be the
basic aspect of this course. Students will be learning the importance of business plan and
also how to prepare a successful business plan for the purpose of submitting the same for
obtaining finance. The course also provides basic knowledge about venture capital
financing, its evolution, the global scenario, Indian perspectives, and the role of venture
capital associations. Finally, the students are supposed to learn the art of managing the
newly created business ventures so as to attain the ultimate goal of becoming a growth
agent for transforming the economy to a higher level.
Course is really interesting and it gives insights to the students to understand the
significance of becoming an “employer” rather than becoming an “employee”, but of
course not all can be an employer as the creative mind and risk taking attitude differs from
person to person. This paper will also make the students to understand the significance of
Venture Capital financing. Though it is coming under one of the many sources of funding,
students were made to realize that this is the only source of funding available for any
viable and potential New Business IDEA, but care should be taken before approaching
Venture Capitalist, else the Business Plan gets rejected very easily.
Content: UNIT 1: Introduction to Agents of Growth. 12 hours
Meaning and Importance of Economic Development & Growth – Process of
Development and Growth (Imitation, Innovation, and Invention) – Creativity
– Agents of Growth (Entrepreneur, Intrapreneur, Government) – Birth of an
Enterprise (Growth agents, process, outcome) – Women Entrepreneurship –
Social Entrepreneurship – Strategic Entrepreneurship – Significance of
Business Life Cycle – Importance of Rejuvenation Strategies – Series of Life
Cycles.
UNIT 2: Importance of Business Plan 12 hours
Meaning and importance – Business Plan for an existing venture Vs new
venture – Business Valuation Approaches – Components of Business Plan –
Do’s and Don’ts of Business Plan.
UNIT 3: Financing of New Venture 12 hours
Page 10 of 71
P a g e | 11
Page 11 of 71
P a g e | 12
Programme : M. Com
Course Code : COC 211 Title of the Course: International Financial Management.
Number of Credits :4
Effective from AY : 2018-19
Prerequisites: Students have studied B. Com and basic understanding of International Financial
Management.
Need, The course is designed for students interested in a career in Forex Broking, Treasury
Description, Departments and to work as analyst in Current Risk Management Practices of
and Objectives Multinational Companies. The very purpose of the course is to teach students to
familiarize students with international financial transactions and Operational aspects of
foreign exchange markets. It focusses on foreign exchange market participants, exchange
rates determination, international arbitrage, foreign exchange risks and its management
and international capital market.
This a course to understand the structure of International Monetary System and the
Foreign exchange market mechanisms. This course also discusses the Investment and
Financing Decisions of Multinational Companies and in global environment. It also
examines the Forex exposures and its risk management practices using Currency
Forwards, Futures and Options through hedging and speculations. The course will
extensively focus on the theory and applications of exposure management in Currency
Markets.
Page 12 of 71
P a g e | 13
Page 13 of 71
P a g e | 14
Programme : M. Com
Course Code : COC 212 Title of the Course: Management of Financial Services.
Number of Credits :4
Effective from AY : 2018-19
Prerequisites: Students have studied B. Com and basic understanding of Management of Financial
Services.
Need, This course has been designed to facilitate the candidates in preparing for Certification
Description, Examination of Depository and make their career in Depository, Depository Participants
and Objectives and Stock Broking Firms and Credit Rating Agencies as Researchers which has
employment opportunities. It equips the students with the minimum knowledge
benchmark of understanding of structuring of Securitization as Financial Instrument of the
New Millennium.
This course Management of Financial Services covers all essential topics that will
enhance the knowledge of students in Management of Financial Services. It covers topics
related to efficient depository is critical to the efficient functioning of the Capital Market.
This course provides deep insight into the functioning of the Depository and outlines the
various Operational issues. It has been mandated by the Depository, that all branches of
depository participants must have at least one person qualified in Depository Certification
program. Understanding research work done by Credit Rating Agency with rating process
and methodology. Structuring mechanism of Securitization with Legal Aspects.
Page 14 of 71
P a g e | 15
Page 16 of 71
P a g e | 17
Programme : M. Com
Course Code : COC 213 Title of the Course: Portfolio Management.
Number of Credits :4
Effective from AY : 2018-19
Prerequisites: Students have studied B. Com and basic understanding of Portfolio Management.
Need, The focus of Security Analysis is on how others analyse your company’s securities on
Description, their own. Whereas, that of Portfolio Management is on how investors analyse your
and Objectives company’s securities in comparison with others’ on the security market. The course is
designed with a view to develop the skills required for portfolio management so as to be
able to judge the competitive position of firms in capital market and review the related
business decisions.
The subject aims at developing an intellectual frame work for management of portfolios
using advanced techniques and theories of science of investment.
To familiarize the students with the various approaches of portfolio management and
portfolio selection models.
Content: UNIT 1: Portfolio Analysis. 9 hours
Meaning of portfolio management – Portfolio Management Process -
Objectives of Portfolio - Traditional and Modern Portfolio Theories.
UNIT 2: Portfolio Selection 15 hours
Meaning – Feasible Set of Portfolios – Efficient Frontier – Optimal
Portfolios – Corner Portfolios - Return on Portfolio – Risk on Portfolio –
Diversification of Portfolio - Efficient Frontier – Minimum Variance
Analysis
Portfolio theory - Markowitz Model - Sharpe’s single index model - Efficient
frontier – Capital Asset Pricing Model - Arbitrage Pricing Theory
(Including problems)
UNIT 3: Portfolio Performance Evaluation 12 hours
Need – Meaning – Risk Adjusted Returns – Performance Evaluation Ratios –
Sharpe’s Ratio – Treynor’s Ratio – Jenson Ratio (Including problems)
UNIT 4: Portfolio Revision 12 hours
Need for Revision – Meaning – Constraints –Portfolio Revision strategies –
Formula Plans – Constant Rupee Value Plan – Constant Ratio Plan – Dollar
Cost Averaging. (Including problems)
Pedagogy: Lecture/ Classroom Discussion/ Presentation/ Case Study/ Group Project or a combination
of some of these. Sessions shall be interactive in nature to enable peer group learning.
Reference / 1. Donald E. Fischer and Ronald J. Jordan: Security Analysis and Portfolio
Readings: Management, Pearson 2016
2. Jerome B. cohen and Edward D. Zinbarg etal : Investment Analysis and Portfolio
Management, Ricchard D., Irwin Inc., Illinois. 2015
3. Haim Levy and Marshall Sarnat: Portfolio and Investment Selection Theory and
practice, prentice hall International New Jersy. 2015
4. Punithavathy Pandian, Security Analysis and Portfolio Management, Vikas
Publishing House Pvt. Ltd. 2016
5. V. A. Avadhani, Investment and Securities Market in India, Himalaya Publishing
Page 17 of 71
P a g e | 18
House.2016
Learning To enable independent management of portfolio by the candidate on successful
Outcomes: completion of the course
Page 18 of 71
P a g e | 19
Programme : M. Com
Course Code : COC 214 Title of the Course: Research Methodology.
Number of Credits :4
Effective from AY : 2018-19
The course provides the researchers an overall idea about what is research, different
categories of research activities that can be carried out, steps to be followed for
successfully completing a research work, role and importance of literature review, basics
of data identification, data collection and statistical data analysis. Preparation of research
reports are also to be learned to make the result of the research reaching wider audience.
The goal is to help a solid theoretical background in research methodology, understand
various statistical tools available, the ability to implement the techniques and to critique
empirical studies based on psychometric as well as econometric data.
This course is designed to motivate the students to understand the significance of carrying
out research, how the research gap can be identified based on extensive literature review,
preparing a content analysis, then identifying source of data, collection of data, and finally
analysis of data using various statistical techniques starting from reliability/normality
testing, organising, describing, relationship and prediction, and testing the significance
using uni-Variate, bi-Variate, and multi-Variate data sets. Students are also familiarized
with intellectual honesty and ethics while preparing a research report.
Content: UNIT 1: Introduction to Research Methodology. 10 hours
Meaning and importance of research – Steps in the process of research –
Types and methods of research – Types of Research Reports – Components
of Research Reports – Intellectual Honesty and Ethics (Plagiarism –
Cheating – Fabrication and Falsification – Multiple Submission – Misuse of
Academic Materials – Complicity in Academic Dishonesty).
UNIT 2: Literature Review & Research Design 10 hours
Meaning and importance of literature review – Content Analysis
(Identification of Research Gap – Understanding basics of Data Management
– Selection of Data Analytical Tools) – Developing Research Questions,
Objectives, and Hypothesis formulation.
UNIT 3: Introduction to Data Management 10 hours
Meaning and Importance of Population and Sample – Sample Size – Sources
Page 19 of 71
P a g e | 20
Page 20 of 71
P a g e | 21
Programme : M. Com
Course Code : COO 311 Title of the Course: Investment and Financing Decisions.
Number of Credits :4
Effective from AY : 2018-19
Prerequisites: Students have studied B. Com and basic understanding of Financial Management.
Need, This will enable to the student to understand how corporations make important investment
Description, and financing decisions, and how they establish working capital policies. The course also
and Objectives lays a foundation for more complex financial topics that arise in additional elective
courses in finance. This course in financial management describes the corporation and its
operating environment; it will help any future manager to understand how the finances of
a company work, and how they will be interfacing with finance
The course intends to emphasis the role of financial management in wealth maximization
and explains the application of financial tools in determining the value of the firm
The objective is to enable the students to understand the process of financial decision
making to enhance shareholder’s wealth.
Content: UNIT 1: Introduction to Financial Management. 9 hours
Introduction - Meanings and Definition - Goals of Financial Management -
Finance Functions - Interface between Finance and Other Business Functions
Time Value of Money: Introduction – Rationale - Future Value - Present
Value - Valuation of Bonds and Shares- Intrinsic Value - Book Value.
UNIT 2: Cost of Capital 9 hours
Introduction - Meaning of Cost of Capital - Cost of Different Sources of
Finance - Weighted Average Cost of Capital – Leverage - Operating
Leverage - Application of Operating Leverage - Financial Leverage -
Combined Leverage - Capital Structure – Introduction - Factors affecting
Capital Structure - Theories of Capital Structure (Including problems).
UNIT 3: Capital Budgeting 15 hours
Introduction - Importance of Capital Budgeting - Complexities involved in
Capital Budgeting Decisions - Capital Budgeting Process - Investment
Evaluation - Appraisal Criteria - Capital Budgeting Techniques. (Including
problems).
UNIT 4: Risk Analysis in Capital Budgeting 15 hours
Introduction - Types and Sources of risk in Capital Budgeting - Risk
adjusted Discount Rate - Certainty Equivalent Approach - Probability
Distribution Approach -Sensitivity Analysis – Scenario Analysis- Simulation
Analysis - Decision Tree Approach (Including problems)
Pedagogy: Lecture/ Classroom Discussion/ Presentation/ Case Study/ Group Project or a combination
of some of these. Sessions shall be interactive in nature to enable peer group learning.
Reference / 1. Brealey, Richard A and Steward C. Myers; Corporate Finance, McGraw Hill New
Readings: York, 7th ed, 2007
2. Chandra, Prasanna: Financial Management, Tata McGraw Hill, Delhi, 6th ed, 2012
3. Hampton, John: Financial Decision Making, Prentice Hall, Delhi, 5th ed, 2008
4. Pandey, I.M: Financial Management, Vikas Publishing House, Delhi, 10th ed, 2010
5. Van Horne, J.C. and J.M. Wachowicz Jr.: Fundamental of Financial Management,
Page 21 of 71
P a g e | 22
Page 22 of 71
P a g e | 23
Programme : M. Com
Course Code : COO 312 Title of the Course: Corporate Mergers and Acquisitions.
Number of Credits :4
Effective from AY : 2018-19
Prerequisites: Students have studied B. Com and basic understanding of Mergers and Acquisitions.
Need, Mergers and acquisitions in recent years have become one of the notable trends of Indian
Description, economy. Dynamics of M & A market in India is one of the catalysts of high rates of
and Objectives economic growth. Although the crisis of Financial Markets has declined significantly the
volume and value of deals in Mergers and Acquisitions, they are still regarded as one of
the most effective strategies for the development of Companies. Hence course of
“Corporate Mergers and Acquisitions “has been designed to facilitate the candidates in
preparing for Certification Examination of Merger and Acquisitions and make their career
in Corporate Mergers and Acquisitions which is growing at a fast pace.
This course covers all essential topics that will enhance the knowledge of students in
“Corporate Mergers and Acquisitions”. It covers topics related to the basics of Various
Forms of Corporate Restructuring, Restructuring Underlying Issues -– Growing need for
Corporate Restructuring in Recent times in India, Theories of Mergers, Types of Mergers
& Mergers and Acquisitions Process and Takeover Defenses. It will be immensely useful
to all those who want to have a better understanding of Corporate Mergers and
Acquisitions
Page 23 of 71
P a g e | 24
Page 24 of 71
P a g e | 25
Programme : M. Com
Course Code : COO 313 Title of the Course: Futures and Forward Derivatives.
Number of Credits :4
Effective from AY : 2018-19
This is a course on the analytics of Financial Derivatives and risk management and covers
a range of topics in contemporary finance. Specifically, the course examines the pricing
and use of financial derivatives, including Forwards, Futures, Currency Derivatives in
Risk Management. The course will extensively focus on the theory and applications of
risk management tools.
The objective of this course is to explore the use of basic types of derivative instruments
and hybrids in the context of financial risk management by firms and financial
institutions. Students are expected to develop competencies in pricing, hedging and
trading strategies.
Page 25 of 71
P a g e | 26
Page 26 of 71
P a g e | 27
products.
3. Understanding the different types of Stock Indices and using them for
Derivative Products for Risk Management.
4. Understanding the usage of Derivative Products in Risk Management
through Arbitrage, Speculation and Hedging techniques.
5. Understanding the practical applications of Derivatives in Investment,
Banking and Forex trade.
Page 27 of 71
P a g e | 28
Programme : M. Com
Course Code : COO 314 Title of the Course: Direct Taxes.
Number of Credits :4
Effective from AY : 2018-19
Prerequisites: Students have studied B. Com and basic understanding of Direct Taxes.
Need, Direct taxation is required to be understood by everyone as all of us pay the tax in some
Description, way or other to the government. This course makes the student aware of various direct tax
and Objectives laws and procedures that are required in planning the individual tax assessment. The
student learning this course should know to assess the tax and compute the income tax
liability. This course will cover the areas of computation of income under different heads
of income, incomes which are exempt from tax, deductions from gross total income, filing
of returns, assessment and corporate taxation. This course would enable students to build
their careers in tax planning.
This course enables the student in computation of income from salaries, house property,
business income, capital gains and income from other sources. Further, it provides a
comprehensive knowledge on deductions from gross total income; tax rates available for
the respective assessment year, tax deducted at source, filing of returns, advance payment
of tax and corporate taxation. The student while learning this course has to follow the
current financial year as their assessment year.
This course aims at providing the students a comprehensive introduction to Income Tax so
as to enable them in computing income from different sources and also helps them in
understanding the concept and importance of corporate taxation.
Content: UNIT 1: Direct Tax Laws - I. 12 hours
Introduction – Basic concepts - Residential Status – Incomes exempt from
tax Income from Salaries – Perquisites – Valuation of Perquisites- tax
treatment of different forms of Salary Income Income from House Property –
chargeability – computation of income from let out and self-occupied house
property (Includes Practical Problems)
UNIT 2: Direct Tax Laws - II 12 hours
Profits and gains of Business or Profession – chargeability – deductions
allowed in respect of expenses/ allowances – depreciation – expenditure on
scientific research – amortization of preliminary expenses – amounts
expressly disallowed under the act
Income from Capital Gains – chargeability – computation of capital gain –
capital gains exempt from tax – short term and long term capital gains
charged to tax (Includes practical problems).
UNIT 3: Direct Tax Laws - III 12 hours
Income from Other Sources – clubbing of income – set off and carry forward
of losses Deductions from gross total income – Return of income and
assessment TDS –TCS - Advance Payment of tax – Interest (Includes
Practical Problems)
UNIT 4: Taxation of Companies. 12 hours
Tax Planning, Tax Avoidance and Tax Evasion
Types of companies – residential status of a company and tax incidence –
Page 28 of 71
P a g e | 29
Page 29 of 71
P a g e | 30
Programme : M. Com
Course Code : COO 315 Title of the Course: Corporate Valuation.
Number of Credits :4
Effective from AY : 2018-19
Prerequisites: Students have studied B. Com and basic understanding of Accounting and Valuation.
Need, The course is highly participative and the extensive use of real-world cases will guide
Description, through theory and application of valuation models. This course is based on cases
and Objectives supported with lectures and seminars. The course is divided into several important topics
in company valuation. In this case, the student will learn techniques and models for
estimating a firm's free cash flow. Important aspects are tax effects, adjusting for R&D as
well as estimating the net investment for growth calculations. The case will also discuss
the correct information to be used for estimating the cost of capital. It provides a skill to
identify and analyse a company's value driving factors, and relate these factors to the
value enhancement process and produce a written report and an oral presentation conduct
a practical valuation of a chosen company.
The course discusses the techniques of Valuation and the considerations to bear in mind in
valuing different types of Companies and Assets. It covers various aspects of Corporate
Valuation, Relative Valuation, Valuation of Intangible Assets, and Value Enhancement
with select Case Discussion
It seeks to provide a bridge between the World of ‘Academic Finance’ and ‘What Do We
Today’ the World of Appraisers, Managers, Investors, Regulators and the Lawyers who
are involved in valuing the real Companies.
Content: UNIT 1: Overview of Corporate Valuation and Enterprise DCF models. 12 hours
Context of Valuation, Approaches to Valuation, Features of the Valuation
Process, Corporate Valuation in Practice, Information Needed for Valuation,
Refinements in Valuation, Judicial Review and Regulatory Oversight on
Evaluation, Intrinsic Value and the Stock Market, Analysing Historical
Performance, Estimating the Cost of Capital, Forecasting Performance,
Estimating the Continuing Value, Calculating and Interpreting Results.
UNIT 2: Relative Valuation 12 hours
Steps Involved in Relative Valuation, Equity Valuation Multiples, Enterprise
Valuation Multiples, Choice of Multiple, Best practices Using Multiples,
Assessment of Relative Valuation, Market Transaction Method, Non-DCF-
Approaches: Book Value Approach, Stock and Debt Approach, Strategic
Approach to Valuation, Guidelines for Corporate Valuation.
UNIT 3: Valuation of Intangible Assets 12 hours
Definition and Classification of Intangible Assets, Purpose and Bases of
Valuation, Selection of Method/s of Valuation, Identification of Key
Information Requirements, Risk Analysis, Verification of Valuation Data,
Valuation of Goodwill, Valuation Reporting.
UNIT 4: Value Enhancement. 12 hours
Discounted Cash Flow (DCF) Approach to Value Creation, Economic Value
Added (EVA) Approach to Value Creation, The Challenge of Value
Enhancement
Page 30 of 71
P a g e | 31
Page 31 of 71
P a g e | 32
Programme : M. Com
Course Code : COO 316 Title of the Course: Statistics and Basic Econometrics.
Number of Credits :4
Effective from AY : 2018-19
The course provides the student an overall idea about the role and importance of
probability and various types of probability distributions, which are essential for learning
understanding the concept of hypothesis testing. The course also introduces the students to
basic econometrics techniques and to prepare them to apply the knowledge in real
business and economic problems / issues. Students are encouraged to think of the course
as a preparation towards their class assignments as well as any related research projects.
Students will be provided the basic understanding about the predictive analytical tools of
regression and time series. The goal is to help a solid theoretical background in
introductory level of econometrics, the ability to implement the techniques and to critique
empirical studies based on econometric data.
Page 32 of 71
P a g e | 33
Page 33 of 71
P a g e | 34
Programme : M. Com
Course Code : COO 411 Title of the Course: Working Capital and Dividend Decisions.
Number of Credits :4
Effective from AY : 2018-19
Prerequisites: Students have studied B. Com and basic understanding of Financial Management.
Need, This course is defined in order to provide the student with the fundamental knowledge
Description, about the finances of the company linked to the operating cycle, like short-term assets and
and Objectives liabilities. It also focuses on how the dividend decisions of the firm affect the value of the
firm and as well the investment decisions. Moreover, the subject is very valid in the
financial management of the company. The need is to foster the student's critical
awareness. The course provides an ability to manage and run a small company or
organization, understanding its competitive and institutional positioning and identifying
its strengths and weaknesses and also ability to evaluate the situation and the foreseeable
evolution of the company based on the relevant records of information.
Page 34 of 71
P a g e | 35
of some of these. Sessions shall be interactive in nature to enable peer group learning.
Reference / 1. Brealey, Richard A and Steward C. Myers; Corporate Finance, McGraw Hill New
Readings: York, 7th ed, 2007
2. Chandra, Prasanna: Financial Management, Tata McGraw Hill, Delhi, 6th ed, 2012
3. Hampton, John: Financial Decision Making, Prentice Hall, Delhi, 5th ed, 2008
4. Pandey, I.M: Financial Management, Vikas Publishing House, Delhi, 10th ed, 2010
5. Van Horne, J.C. and J.M. Wachowicz Jr.: Fundamental of Financial Management,
Prentice – Hall, Delhi, 6th ed 2005
6. Pinches, George E: Essential of Financial Management; Harper and Row, New
York
7. Khan MY, Jain PK: Financial Management; Tata McGraw Hill, New Delhi, 6th e,
2012
8. Ross, Wester field and Jordan, Fundamentals of Corporate Finance, TMH, 6th ed,
2008
9. V.K. Bhalla, Financial Management and Policy, Anmol Publishers, New Delhi, 3rd
ed, 2012
10. G. Sudarshan Reddy, Financial Management, Himalaya Publishers, 3rd ed, 2012
Learning On successful completion of the course, the students are expected to:
Outcomes: 1. Evaluate comparative working capital management policies and their impact on
the firm's profitability, liquidity, risk and operating flexibility.
2. Evaluate the importance of effective working capital management and its role in
meeting the firm's strategic objectives and its impact in value creation.
3. Understand how dividend decisions affect share prices.
Page 35 of 71
P a g e | 36
Programme : M. Com
Course Code : COO 412 Title of the Course: Management of Mutual Funds.
Number of Credits :4
Effective from AY : 2018-19
Prerequisites: Students have studied B. Com and basic understanding of Financial Services.
Need, This course “Management of Mutual Funds “has been designed to facilitate the candidates
Description, in preparing for Certification Examination of Mutual Fund and make their career in
and Objectives Mutual Fund industry, which is growing at a fast pace. It equips the students with the
minimum knowledge benchmark of understanding the concept of Mutual Funds, Mutual
fund industry, working of Asset Management Companies as well as individuals investing
in Mutual Funds.
This course covers all essential topics that will enhance the knowledge of students in
Mutual Fund industry. It covers topics related to the basics of Mutual Funds, their role and
structure, different kinds of Mutual Fund Schemes and their features. Further, it also
covers Offer Document along with investment plans. This course discusses the various
services offered to present and prospective investors. It will be immensely useful to all
those who want to have a better understanding of Indian Mutual Fund industry.
Page 36 of 71
P a g e | 37
Page 37 of 71
P a g e | 38
Reference Websites:
1. www.amfiindia.com
2. www.mutualfundsindia.com
3. www.moneycontrol.com
Learning On successful completion of Course, the candidate should: Know the basics of mutual
Outcomes: funds, their role and structure, different kinds of mutual fund schemes and their features
organization structure and services can be recommended to investors and prospective
investors in the market. Get oriented to distribution and acquainted with Offer Document
– NFO, SID, SAI and KIM and investing schemes as an approach to investing in Mutual
Funds.
Page 38 of 71
P a g e | 39
Programme : M. Com
Course Code : COO 413 Title of the Course: Options and Interest Rate Derivatives.
Number of Credits :4
Effective from AY : 2018-19
Prerequisites: Students have studied B. Com and basic understanding of Derivatives Market.
Need, This course presents and analyzes derivatives, such as Options and different types of
Description, Option Derivatives such as Swap options etc. These instruments have become extremely
and Objectives popular investment tools over the past several decades, as they allow one to tailor the
amount and kind of risk one takes, be it risk associated with changes in interest rates,
exchange rates, stock prices, commodity prices, inflation, weather, etc. They are used by
institutions as well as investors, sometimes to hedge (reduce) unwanted risks, sometimes
to take on additional risk motivated by views regarding future market movements.
The course covers the major types of Derivatives such as Options, Swaps and Interest
Rate Futures, and illustrates how they are used to achieve various Risk Management
practices through Hedging, Speculation and Arbitrage techniques. The course is
extensively concentrates the valuation and pricing of Options and using them in Risk
Management practices of Corporates.
The objectives of this course is to explore the use of Options and Swaps Instruments in
Risk Management by Corporates and Financial Institutions such as Banks and
Multinational companies. The students are expected to acquire the skills in pricing,
hedging and trading strategies in Risk Management.
Content: UNIT 1: Options Derivatives 12 hours
Meaning – Types of Options – Features of Options - Call Options – Put
Options - Payoffs in Options–Moneyness in Options-Option Vs Futures-
Option Positions –Option Margins–Trading Mechanism of Option
Markets in NSE and BSE -Covered Call -Protective Puts – Put-Call Parity–
Arbitrage with Put-Call Parity -Valuation of Options–Arbitrage in Put-Call
Parity–(Including Practical Problems).
UNIT 2: Pricing and Volatility Measurement Of Options 12 hours
Pricing of Options -Factors affecting the Pricing of Options -
Binomial Option Pricing Model (BOP) - One Way Model – Two Way Model
– Multiple Model -Limitations of BOP– Black – Scholes Option Pricing
Model (BSOP) – Significance – Limitations - Greek letters for Risk
Measurement– Delta – Gamma – Theta – Vega – Rho – Hedging using
Greek letters in Options -Option Trading Strategies - Spreads – Straddles
– Strangles – Straps - Strips – (Including Practical Problems).
UNIT 3: Interest Rate Futures And Forward Rate Agreements 12 hours
Introduction – Short-term Interest Rate Futures – Contract Specifications and
Settlement – Pricing Interest Rate Futures – Arbitrage with Interest Rate
Futures –Cash and Carry – Reverse Cash and Carry – Long-term
Interest Rate Futures – Hedging – Long Hedge – Short Hedge –
Forward Rate Agreements (FRA) – Quotes of FRA – FRA’s in Hedging.
(Including Practical Problems).
UNIT 4: Swaps. 12 hours
Page 39 of 71
P a g e | 40
Page 40 of 71
P a g e | 41
Programme : M. Com
Course Code : COO 414 Title of the Course: GST and Other Indirect Taxes.
Number of Credits :4
Effective from AY : 2018-19
Prerequisites: Students have studied B. Com and basic understanding of Indirect Taxes.
Need, Goods and Service Tax (GST) is one of the most crucial Indirect tax reforms in India
Description, since independence. GST renders numerous benefits to different parties such as business
and Objectives and industry, central and state governments and the ultimate consumers. Hence, this
course is designed to equip the student with the new concept of GST that has subsumed
various indirect taxes prevailing earlier, introduce the students to GST law, relevant rules
and procedures.
GST was implemented in India on 1st July 2017. It required to be understood by everyone
as all of us pay goods and service tax in some way or other to the government. This course
is designed to develop the students with the various concepts of goods and service tax act
law and procedures. The students learning this course should know persons liable to pay
GST, valuation under GST, reverse charge, input tax credit, exemption from GST,
composition scheme as well as the procedures of Customs law and Goa VAT. This course
would enable students to make their careers in goods and services tax consultation.
The purpose of this course is to gain expert knowledge of the principles of the indirect
taxes including goods and service tax, customs law, Goa VAT, its relevant laws and rules.
Content: UNIT 1: Introduction to Indirect Taxes and GST 12 hours
Indirect taxes – an overview – list of indirect taxes – taxation system before
implementation of GST – taxes merged into GST - GST-an overview –
taxable event in GST – person liable to pay tax – reverse charge –
advantages of GST - supply of goods or services or both – classification of
goods and services – value of taxable supply of goods or services or both –
valuation rules if value for GST is not ascertainable.
UNIT 2: Goods and Services Tax - I 12 hours
Exemption from GST – Composition scheme in GST – Input Tax Credit –
utilization of input tax credit – input service distributor – Basic procedures in
GST – Registration under GST – Tax invoice, credit and debit notes –
Payment of taxes by cash and through input tax credit – returns under GST –
Assessment – Demands and Recovery – Refunds – Rates of Tax.
UNIT 3: Goods and Services Tax - II 12 hours
Central GST, Integrated GST, Union Territory GST – Goa GST - Levy and
collection of CGST and IGST - Concept of supply including composite and
mixed supplies – Determination of nature of supply – Place of supply of
goods or services or both.
UNIT 4: Other Indirect Taxes. 12 hours
Goa Value Added Tax (GVAT) : Basic concept of VAT – Definitions –
Business, Dealer, Goods, Declared Goods, Input Tax, Manufacture, Output
Tax, Person, Sale, Sale Price, Turnover, Works-Contract, Taxable Turnover
Registration of Dealer – Composition of Tax – VAT Rates on products
Page 41 of 71
P a g e | 42
Customs Act, 1962 and Customs Tariff Act, 1975 : Nature of Customs
duty – Territorial waters and customs waters – ‘Goods’ under Customs Act –
Basic Customs Duty Customs Tariff Act (CTA) 1975 – Additional Customs
Duty – Protective Duties – Countervailing Duties – Safeguard Duty – NCCD
of Customs - Transaction Value at the time and place of importation – rate of
exchange for customs valuation – Inclusions and exclusions from Assessable
value – Methods of Valuation of Customs – Baggage – rate of Customs duty
of Baggage (Includes Practical Problems).
Pedagogy: The following methods and forms of study are used in the course:
• Lectures. Practical Exercises to be solved in the classroom as well as for home
work.
• Self-study with respect to topics assigned.
Reference / Latest Editions of:
Readings: 1. V. S. Datey : Taxmann’s Indirect Taxes Law and Practice
2. Sandip P Bhandare & Mangurish Pai Raikar : A Guide To Goa VAT, Trinity
Publishers, April 2005
3. V. S. Datey : Taxmann’s Student’s Guide to Service Tax & VAT
4. V. S. Datey : Taxmann’s GST Ready Reckoner
5. V. B. Prabhu Verlekar : Goa GST Manual, Law Practice and Procedure.
Reference Websites:
www.dateyvs.com
Learning The learning outcomes of this course are:
Outcomes: 1. Student will be equipped with the knowledge of basic concepts of goods and
service tax, CGST, SGCT, IGST, classification of goods and valuation rules.
2. Student will learn the basic procedures under GST incorporating the registration,
filing of returns and payment of tax.
3. Student will be equipped with the knowledge of composition scheme under GST,
Exemptions under GST, concept of supply of goods, nature of supply.
4. Students will also learn about the customs law, valuation and baggage rules.
Page 42 of 71
P a g e | 43
Programme : M. Com
Course Code : COO 415 Title of the Course: Cost Management and Control.
Number of Credits :4
Effective from AY : 2018-19
Prerequisites: Students have studied B. Com and basic understanding of Cost Accounting and Statistics.
Need, Cost is one of the important element of success of business. Proper evaluation of cost
Description, enables the manager to forecast the profit and also helps in taking other decision. In
and Objectives today’s competitive world estimation of cost and cost control is essential to survive in the
market and could be possible only with knowledge of cost techniques. There are various
areas in business where cost management assists like Planning and Decision making,
fixation of pricing, Cost control etc.
Students will be able to learn the latest developments in the area of Cost Management and
will be familiarized with practical applications of the latest tools and techniques used for
controlling cost.
Content: UNIT 1: Introduction to Cost Management 10 hours
Introduction - Meaning – uses of Cost Management – contemporary business
environment – Basic cost concept– Cost drivers – cost pools and Cost
objects. Cost Centre.
UNIT 2: Pricing Decision and Relevant Cost Analysis 10 hours
Pricing Decision: Method- Pricing Theory- Pricing strategies -Transfer
Pricing– Benefits – Methods – Transfer pricing in multinational companies-
Costing of service sector
Activity Based Costing - ABC and conventional costing system – Merits
and demerits– Developing and implementing ABC – Key issues in ABC.
Balanced Scorecard – Balanced scorecard perspectives - Characteristics of
good balanced scorecard
Target Costing - Target costing process – Advantages – Cost reduction
methods in target costing.
UNIT 3: Learning Curve and Linear Programming 14 hours
Learning Curve Model- Phases – Learning curve applications – factors
affecting learning curve [Theory and practical problems]
Linear Programming Meaning – assumptions – application of LP
techniques – Constraints – Limitations (including problems) Network
Analysis - Introduction – objectives – stages – drawing network diagram –
PERT – CPM [Theory and practical problems].
UNIT 4: Transportation and Assignment Costing. 14 hours
Transportation Problems Introduction - applications – conditions – stages
[Theory and practical problems] Assignment Problems - Introduction –
stages – balance & unbalance assignment problems – maximize the objective
function [Theory and practical problems]
Pedagogy: The methodology used in the class will combine lectures, discussions and demonstrations.
Lectures will cover the fundamental aspects, concept on each topic. Discussions will bring
clarity and different productive views. Finally, demonstrations will give the coverage on
practical areas.
Reference / 1. Ravi M. Kishore, Advanced Management Accounting, Taxmann Publications 2016
Page 43 of 71
P a g e | 44
Readings: 2. Jawahar Lal Strategic Cost Management Himalaya Publishing House. 2016
3. Kaplan & Atkinson, Advanced Management Accounting, Pearson Education Asia
2016
4. Ingram, Albright & Hill, Managerial Accounting, South-Western: Thomson
Learning 2016
5. Jawahar Lal, Cost Management, Tata McGraw-Hill Publishing Co. 2015
6. Ronald W. Hilton, Managerial Accounting, Tata McGraw-Hill Publishing Co.
2015
7. Hilton, Maher, & Selto, Cost Management, Tata McGraw-Hill Publishing Co.
2015
8. Hanson & Mowen, Cost Management: Accounting and Control, Thomson
Southwestern, (4/e), 2003.
9. Horngreen, Foster, & Datar, Cost Accounting: A Managerial Emphasis, Prentice
Hall. 2010
10. Edward Blocher, Cost Management: A Strategic Emphasis, Tata McGraw Hill.
2012
Learning This course enables the students to understand and apply cost accounting tools and
Outcomes: techniques used for taking managerial decisions Students also able to do project planning
and Review of controlling techniques.
Page 44 of 71
P a g e | 45
Programme : M. Com
Course Code : COO 416 Title of the Course: Advanced Econometrics.
Number of Credits :4
Effective from AY : 2018-19
Prerequisites: Students have studied B. Com and basic understanding of Statistics and Econometrics.
Need, Economic relationships can be estimated and tested through Econometrics models. The
Description, models taught in the course can be applied in the areas of accounting, finance, marketing
and Objectives and management and in many social science disciplines. The course aims at bridging the
gap between theoretical and practical understanding of various concepts under different
disciplines through application of econometrics models.
The course is divided into 4 units with equal weightage covering important and relevant
areas of econometric applications.
The course is designed to introduce advanced econometric theory and models for students
to equip with the necessary skills, knowledge and techniques for data analysis. The usage
of various statistical software packages during the course will help in simplifying complex
data and serve as a basis for empirical research analysis.
Content: UNIT 1: Econometric Modelling: Model Specification and Diagnostic 12 hours
Checking
Simple and Multiple Regression – Introduction - Functional Forms of
Regression Model: log-linear model, semi-log model, reciprocal model and
logarithmic reciprocal
Model Specification criteria: Model Selection Criteria – Types of
Specification Error – Consequences of Model Specification Error – Test of
Specification Errors – Errors of Measurement. (Practicals Using
Econometrics Software).
UNIT 2: Dummy Variable and Qualitative Response Regression Model 12 hours
Dummy variables – Nature – ANOVA & ANCOVA Models – Cautions in
the use of Dummy Variable – Interaction Effect using Dummy Variable –
Use of Dummy Variable in Seasonal Analysis -Tests for Structural Stability:
Dummy Variable Approach, Chow Test for Structural Stability
Qualitative Response Models - Nature – Linear Probability Model – Logit
Model – Probit Model – Tobit Model (Practicals Using Econometrics
Software).
UNIT 3: Time Series Econometrics 12 hours
Introduction - Stationary and Non Stationary Time Series –Spurious
Regression – Tests for non-stationarity: Graphical method - Correlogram,
Augmented Dickey Fuller Test
Time Series Modelling - ARIMA Model – Modelling the variance: ARCH-
GARCH models – Vector Auto Regressive Model (VAR) and Causality
Tests – Cointegration and Error Correction. (Practicals Using Econometrics
Software).
UNIT 3: Panel Data Econometrics 12 hours
Introduction – Advantages of Panel Data –Pooled OLS Regression – Fixed
Effects Least Square Dummy Variable – Fixed Effects within Group
Page 45 of 71
P a g e | 46
Page 46 of 71
P a g e | 47
Programme : M. Com
Course Code : COO 317 Title of the Course: Retail Marketing.
Number of Credits :4
Effective from AY : 2018-19
Retail marketing course is developed to equip the student and introduce them to the Indian
Retail Industry. This course is designed to cover the various aspects of retailing that
incorporates types of retail stores, traditional and modern retail formats in India, FDI in
retail sector, formulation of retail market strategy, choosing store location and planning
the store layout, its atmospherics as well as merchandise planning, procuring products and
pricing strategies.
The course aims at providing the students a comprehensive knowledge on Indian Retail
Industry and policy initiatives under FDI in retail.
Content: UNIT 1: An Overview of Retailing 12 hours
Definition – Functions – Characteristics of Retailing – Retail Industry –
Growth of Retail in India – Global Retailers – Classification of retail
organizations – types of ownership – merchandise offered – type of retail
store – store retailing – non - store retailing – Traditional and Modern retail
formats in India – Product retailing v/s Service Retailing – Role of Services
in Retailing – Trends in the Indian Retail industry – Airport Retailing –
Railway Retailing – Multichannel Retailing – Single brand, multi-brand
Retail – FDI in Retail sector(Includes Case Studies).
UNIT 2: Retail Market Strategy 9 hours
Retail Strategy – Process of formulating retail strategy – Target Market and
Retail Format – Growth strategies – diversification strategies – achieving
competitive advantage and positioning – International expansion (Includes
Case Studies).
UNIT 3: Retail Location and Layout 12 hours
Importance of store locations – types of locations – steps involved in
choosing a retail location - Country/region analysis – trade area analysis –
site evaluation and selection – store design and layout – Visual
merchandising – Space planning – Store Atmospherics (Includes Case
Studies).
UNIT 4: Merchandise Planning- Procurement and Pricing 15 hours
Merchandising – Merchandise planning – process of merchandise planning –
Develop sales forecast – factors affecting merchandise function– Assortment
Planning – Merchandise Budget – methods of determining inventory
Page 47 of 71
P a g e | 48
Page 48 of 71
P a g e | 49
Programme : M. Com
Course Code : COO 318 Title of the Course: Human Resource Development.
Number of Credits :4
Effective from AY : 2018-19
Prerequisites: Students have studied B. Com and basic understanding of Human Resource Management.
Need, Employees are the most valuable assets in all organizations and for this reason, effective
Description, development of human resources is essential for every company. Human resources helps
and Objectives in structuring teams, it builds the organisations culture and it helps people with
engagement and development. Human resource development creates a lot of difference in
enhancing the productivity of the employees
Course covers the conceptual and various techniques of performance evaluation of human
resources.
To make students aware of how an organization acquires rewards, motivates, uses, and
generally manages its people effectively. The course also introduces various practices and
techniques for evaluating performance, coaching and mentoring people, and performing
the wide range of other people related duties of a manager in today’s increasingly
complex workplace.
Content: UNIT 1: Human Resource Planning and Recruitment 12 hours
Human Resource Planning- Meaning, Definition, Objective, Need, Scope
and benefit of Human Resource Planning- Process of human resource
Planning – Recruitment and Selection – Meaning – Definition – Need-
Sources of recruitment: External & Internal – Factors governing recruitment
– Recruitment process of internal v/s external recruitment- Advantage and
Disadvantages-Selection process –types of interview and common Interview
problems. Job Analysis – Job description and Job Specialization-Job
Enlargement and Job enrichment.
UNIT 2: Direct and Indirect Compensation and Pay for Performance 12 hours
Direct compensation: Wage and Salary – Traditional Approach to
compensation: Internal Equity and External Equity, Indirect Compensation:
Employee Benefits. PFP - Determinants of effective PFP, Problems with
PFP, legal implications of PFP and steps in selection of a PFP system.
UNIT 3: Training and Performance Appraisal 12 hours
Training & Performance Appraisal – Training: Meaning, Definition and
Importance of training, Training process – Methods and techniques of
training. Performance Appraisal: Meaning, Definition and Objective of
performance appraisal, Appraisal Process and Methods of Performance
Appraisal, Problems encountered in Performance Appraisal. Career
Planning, Succession planning, Employee counseling, coaching, mentoring
and HR audit.
UNIT 4: Leadership, Motivation, Empowerment, and Participation 12 hours
The nature of leadership, Behavioral approaches to leadership styles and
Contingency approaches to leadership. Motivation – Motivational drives,
Human needs – Theories of motivation and The Expectancy Model. The
nature of Empowerment and Participation, participative process and impact
Page 49 of 71
P a g e | 50
Page 50 of 71
P a g e | 51
Programme : M. Com
Course Code : COO 319 Title of the Course: Marketing Management.
Number of Credits :4
Effective from AY : 2018-19
Prerequisites: Students have studied B. Com and basic understanding of Marketing Management.
Need, Globalization of the Indian economy has opened up the doors of foreign trade, besides
Description, increasing domestic competition. This, in turn, has driven up the demand for marketing
and Objectives management in India, which revolves around matching the needs of consumers to the
marketing resources of a company. So basically, this involves transforming consumer
demands into services or products, which the company can profitably offer, deliver and
promote in the marketplace.
Course discusses marketing basic and International marketing perceptive and throws light
on the tools and techniques used for marketing research which facilitates managerial
decision-making.
The course enables the students to understand the basic concepts of Marketing, Consumer
behavior and International marketing and various tools and techniques available for
carrying out Marketing Research.
Content: UNIT 1: Introduction to Marketing 10 hours
Introduction to Marketing – Difference between Marketing and Sales –
Marketing Environment – Market Analysis – Segmentation and Targeting –
Positioning. Difference between goods and services marketing, Industrial
Marketing. Fundamental of Marketing (4P’s and 7P’s), Product Life Cycle
(PLC), New Product development.
UNIT 2: Consumer Behaviour 10 hours
Introduction to consumer behaviour –Definition of consumer behaviour -
Applications of consumer behaviour - Consumer modeling – Classical
(Marshallian Economic Motivation Model / Pavlovian Learning Model /
Freudian Psychoanalytic Motivations Model / Veblenian Social-
Psychological Factors Model / Hobbesian Organisational Factors Model)
and Contemporary (Philip Kotler / Nicosia / Howard Seth) Consumer
Behaviour Models
Consumer decision making process - Consumption and post purchase
behaviour - Consumer satisfaction concept - consumer delight - Consumer
Value - Consumer Value Delivery Strategies - Competitive advantage
through customer value Information – Customer value determination process
- Measuring customer satisfaction.
UNIT 3: International Marketing 10 hours
Introduction to International Marketing – Nature, significance, important,
and scope – International Marketing Vs Domestic Marketing – Advantages
and disadvantages of International marketing - Transition from domestic to
transnational marketing - International Marketing Environment (Internal /
External) – Major Decisions in International Marketing - Impact of
environment on international marketing decisions.
International market entry strategies - Foreign Market Selection - Selection
Page 51 of 71
P a g e | 52
Page 52 of 71
P a g e | 53
Programme : M. Com
Course Code : COO 320 Title of the Course: Materials Management.
Number of Credits :4
Effective from AY : 2018-19
Prerequisites: Students have studied B. Com and basic understanding of Marketing Management.
Need, Success of any business enterprise depends on the ability of connecting the demand for
Description, the product with timely and quality supply of the goods and services to the customers.
and Objectives Quality of the finished output depends on quality of inputs, which is the result of
successful management of materials department of an organisation. Students must
understand the intricacies of integrated materials management with respect to solving the
basic four questions, viz., when to buy, how much to buy, from where to buy, and finally
how to control. Basics of accounting aspects of materials are also to be understood by the
students.
The main objective of this course is to ensure that the students will be able to understand
the significance of material cost and the effective way of minimizing the unit cost where
by overall profitability increases. Reduction in materials cost leads to multiplier effect on
the overall profitability. Students will also be able to understand the accounting aspects
associated with materials cost and various available accounting software’s on inventory
management.
Content: UNIT 1: Introduction to Materials Management 12 hours
Importance and Role of Material Management in business – Integrated
Materials Management – Material Planning – Just-in-Time Manufacturing –
Purchasing Research – Value Analysis – Importance of IT in Materials
Management (role of accounting software’s for inventory management) –
Individual Vs Industrial purchasing – Domestic Vs Import Purchasing –
Performance Measurement and Evaluation – Importance of Quality.
UNIT 2: Purchasing & Supply Chain Management 12 hours
Fundamentals of Purchasing - Purchasing as a Boundary Spanning Function
- Purchase Procedure - Pre-Purchase, Purchase, and Post-Purchase stages –
Role of Negotiation in Purchasing – Supplier Development and Strategic
Sourcing.
UNIT 3: Inventory Management and Inventory Control 12 hours
Introduction to Inventory management – Types of inventory – Factors
leading to inventory waste - Controlling Inventory Investment.
Fundamentals of Stores Keeping - Importance of Stock Levels and Order
Quantities - Selective Inventory Control Techniques - Physical Inventory and
Warehouse Management - Physical Distribution and Control.
UNIT 4: Accounting Aspects of Inventory 12 hours
Finalizing the Purchase Price of materials – Preparation of Stores Ledger
(FIFO, LIFO, Simple Average, Weighted Average) – Identification of
Page 53 of 71
P a g e | 54
Page 54 of 71
P a g e | 55
Programme : M. Com
Course Code : COO 321 Title of the Course: Business Environment.
Number of Credits :4
Effective from AY : 2018-19
Prerequisites: Students have studied B. Com and basic understanding of Business Environment.
Need, Changing Social, political, economic and institutional factors define the business
Description, environment of countries as well as the strategies of the companies which are trying to
and Objectives establish themselves in the competitive world. As such there is a need for the in-depth
analysis of various factors faced by the business organizations.
This course focuses on the elements of economic, political, legal and socio-cultural
business environment faced by an economy. The course will cover the aspects of global
institutions, such as the World Trade Organization (WTO), which set global rules that
profoundly affect business strategy and human welfare.
To provide knowledge of the policies and legal provisions of the Government with respect
to the business environment in India. To familiarize and acquaint the students with the
knowledge of business environment and latest development in business environment.
Content: UNIT 1: Theoretical Framework of Business Environment 3 hours
Business Environment Concept – Elements - micro-environment - macro
environment - Significance - Limitations- Nature of Business Environment –
External environment, internal environment - Changing dimensions of
business environment - Analysis of environment – framework of analysis –
scanning, monitoring, forecasting, assessing.
UNIT 2: Economic Environment of Business 15 hours
Introduction - Economic Environment of Business - The Global Economic
Environment - Economic Policies - Business and Economic Policies - Public
Sector Policy - Disinvestment Policy - EXIM Policy – Fiscal policy –
Monetary policy - Economic environment with reference to India’s economy
Liberalization, Privatization and Globalization (LPG) – Advantages –
disadvantages – Second Generation Reforms - Industrial Policy - New
Industrial Policy 1991 –Industrial Growth and structural changes in Indian
Economy.
UNIT 3: Political and Legal Environment of Business 15 hours
Changing dimensions of Political Environment – Government and business
- Political Environment, Types of Political Systems, Indian Constitution and
Business, Changing Profile of Indian Economy, Business Risks Posed by the
Indian Political System.
Changing Dimensions of Legal Environment - Intellectual Property Rights
- Patent Law - Environment (Protection) Act - Factors influencing
emergence of Labour Laws - Importance of Labour Laws – Changing
dimensions of legal environment in India; MRTP Act, FEMA and licensing
policy; Consumer Protection Act, Competition Act 2002 – SEZ Act 2005
UNIT 4: Technological and Socio-Cultural Environment 15 hours
Technological environment in India; Technology transfer, Online Channels,
Online Services, Advantage of Online services, E-commerce, Indian
Page 55 of 71
P a g e | 56
Page 56 of 71
P a g e | 57
Programme : M. Com
Course Code : COO 322 Title of the Course: Strategic Management.
Number of Credits :4
Effective from AY : 2018-19
Prerequisites: Students have studied B. Com and basic understanding of Strategic Management.
Need, Present competitive business world, that too in a globalised scenario, requires the
Description, understanding of the basic concept of positioning in such way that more value is added,
and Objectives created or generated towards you than any other competitors in the industry. The course
on strategic management equip students with the understanding of what is strategy, types
of strategies available, and also how to position from a lower level to a higher level.
The course begins with giving an introduction to strategic positioning followed with
carrying out gap analysis which allows the students in understanding the importance of
gathering information, processing the information to have power so proactive decisions
can be taken for maximising the value strategically. Students will also learn about
strategic management process, viz., how to formulate, implement and control.
Course will help the students to understand the significance of positioning of the firm
from a lower level to a higher level wherein more value is added, created, and generated
towards the firm by thoroughly understanding complex environmental factors which
provides the answer to (i) Where we are, (ii) Where we want to go, (iii) What factors
are influencing and (iii) How we can reach the goal. This exercise will help them to
mould their future by understanding the reality that whatever they learned in Strategic
Management is equally applicable in their personal life and goals also. This will make
them to become a good citizen wherein they always tried to be a person with strong
backbone by thoroughly following the rules and regulations applicable rather than
violating them and becoming like a boneless chicken where they will always be saying
YES when they want to say NO. This course also allows them to be more of pro-active
rather than reactive.
Content: UNIT 1: Introduction to Strategy and Strategic Management 12 hours
Business and its nature - Art of Positioning – Approaches – Types of
Strategies [Indented / Deliberate / Realised / Unrealised / Emergent] –
Business Life Cycle - Gap Analysis [FA & EA] / Organisaitonal Direction
[Strategic Intent].
UNIT 2: Strategy Formulation 12 hours
Integration of Inputs from FA & EA [CQA / SWOT / E-TOP / PESTEL] –
Levels of Strategy formulation – Organisational Level [General Strategic
Options & Portfolio Analysis and Display Matrices] – Business Level [5
Force Analysis] – Functional Level – Individual Level.
UNIT 3: Strategy Implementation 12 hours
Issues [Success / Roulette / Trouble / Failure] – 4 Stages of Strategy
Implementation [Analyse Change / Analyse Structure / Analyse Culture /
Select Approach / Implement].
UNIT 4: Strategy Evaluation and Control 12 hours
Role of Information – Types of Information Systems [MIS & MDSS – Big
Data and Data Analytics] – 4 Stages of Strategic Evaluation & control
Page 57 of 71
P a g e | 58
Page 58 of 71
P a g e | 59
Programme : M. Com
Course Code : COO 417 Title of the Course: Advertising and Sales Management.
Number of Credits :4
Effective from AY : 2018-19
Prerequisites: Students have studied B. Com and basic understanding of Sales Management.
Need, One of the biggest challenges faced in today’s marketing field is the promotional activities
Description, where consumer awareness is the ultimate aim, direct (personal selling) as well as indirect
and Objectives (advertising) ways of promotion is the order of the day. One must be very clear about the
significance of integrated concept of marketing communication.
The course begins with understanding the significance of consumer behaviour and its
importance to integrated marketing communication. Details about various aspects of
advertising is covered as well as role of advertising agencies. Course also covers the role
and importance of personal selling, the role and importance of maintaining efficient sales
administration for the purpose of maintaining and managing the sakes force within the
organisation.
To ensure that students are complete clarity about the concept, need, importance, utility of
Advertising, sales promotion and sales management for the purpose of effectively and
efficiently conveying the message to the consumers for ensuring that consumers takes
calculated decision while making any purchase decisions.
Content: UNIT 1: Integrated Marketing Communication 10 hours
Integrated Marketing Communication (IMC) - Marketing Communication
Mix - Relationship between Study of Consumer’s Behaviour and IMC Plan –
Advertising- AIDA & DAGMAR- Classification of advertising - Advertising
Media- Media Types and Media mix- Media Selection, Planning and
Strategy.
UNIT 2: Advertising and Application of Promotion tool. 14 hours
Creativity in Advertising- Concept of Copy, Theme and Appeal- Copy
Writing and Copy Research- Message: Design and Evaluation - Advertising
Appropriation- Factors influencing Advertising Budget- Methods of
Advertising Budgeting
Advertising Business- Functions and Selecting an Ad Agency- Other
Marketing Communication Media- Public Relations- Personal Selling-
Online Marketing- Event management- Movies and Documentaries. Social
Implications of Advertising - Moral and Ethical Issues in Advertising.
UNIT 3: Personal Selling. 12 hours
What is personal selling? – Merits and limitations of personal selling -
Relevance of personal selling – The process of personal selling – Essentials
of successful selling – Sales management – Sales manager – types of sales
manager – Essential qualities of an efficient Sales manager.
UNIT 4: Sales Administration. 12 hours
Functions of sales administration – Management of sales force – Setting the
sales objectives – Recruitment and selection – Training sales force –
Contents of good training Programme - Placement sales force – Sales force
compensation – Methods of Compensation – Sales force motivation – Sales
Page 59 of 71
P a g e | 60
Page 60 of 71
P a g e | 61
Programme : M. Com
Course Code : COO 418 Title of the Course: Tourism and Travel Management.
Number of Credits :4
Effective from AY : 2018-19
Prerequisites: Students have studied B. Com and basic understanding of Tourism and Travel
Management.
Need, Tourism and Travel industry is one of the top ranked industry in the world responsible for
Description, transforming any economy. The role and importance of this industry enables a student to
and Objectives identify either the job opportunities available or start own business venture in tourism and
travel related areas. Students are also encouraged to learn the double impact, positive and
negative, of this industry to the local destination so that sustainability can be maintained
and ensured for future generations.
The course begins with basic understanding of tourism and travel industry clearly
providing various reasons for people to travel and what constitutes tourism industry, i.e.,
tourism industry is in a way invisible but becomes visible in the form of a mixture of
various other ancillary industries. The course provides detailed background on the demand
for tourism and the related supply of tourism, so students can easily make out how to
equate the demand-supply equation of tourism and travel industry. Marketing of tourism is
also covered in detail by giving the importance and role of various marketing
intermediaries. The course ends with providing a bird’s eye view of the potential future
implications of tourism and travel industry.
Ensuring that the student is getting the complete clarity about the importance of tourism
and travel industry, and also the significance of these two industries in transforming the
economy in manifold ways by learning the multiplier effects.
Content: UNIT 1: Introduction to Tourism and Travel Management 12 hours
Structure and Components of the Tourism and Travel Industry – Types of
tourism - Economic and other impacts of tourism – Economics of Tourism –
Tourism Investments Vs Returns – Tourism Vs Balance of Payment /
Employment / Socio-Economic Trade off – Social Evils of Tourism Industry
– Responsible Vs Irresponsible Tourism – Sustainable Tourism.
UNIT 2: Demand for Tourism and Tourist Destination. 12 hours
Demand: Concepts and Definitions of Demand for Tourism – Consumer
Behaviour and Tourism Demand – Determinants of Tourism Demand –
Measuring the Demand for Tourism – Patterns of Demand – Assessment of
Quality and Satisfaction [IPA, SERVQUAL, SERVPERF, and HOLSAT].
Tourist Destination: The Geography of Tourism – Patterns and
Characteristics of the Supply of Tourism – The Socio-cultural and
Environmental Impacts – Tourist Motivation – Skills for the Key Sectors of
the Travel and Tourism Industry – The Economic Impact of Tourism –
Tourism and Development Planning – Determination of Carrying Capacity.
UNIT 3: Marketing of Tourism. 12 hours
Role of Government organizations and marketing of tourism –
Accommodation – Transportation – Intermediaries (tourism and travel
agents) – Attractions – Marketing for Tourism (The Historical Roots) –
Page 61 of 71
P a g e | 62
Page 62 of 71
P a g e | 63
Programme : M. Com
Course Code : COO 419 Title of the Course: Services Marketing.
Number of Credits :4
Effective from AY : 2018-19
Prerequisites: Students have studied B. Com and basic understanding of Services Marketing.
Need, Service industry has emerged as one of the most dynamic and fast-paced industries. This
Description, course is designed to introduce the student to service industry, its functions, working
and Objectives mechanism, customer expectation and perception of service, handling customer
complaints effectively and managing long term relationship with customers.
This course is designed to enrich the knowledge of the student in the area of service
marketing, the service marketing mix, customer relationship management and assessing
the level of service quality.
The course focuses on the unique challenges of marketing and managing services and
delivering quality service to customers. The attraction, retention, and building of strong
customer relationships through quality service and services are at the heart of the course
content.
Content: UNIT 1: Introduction to Services 12 hours
Meaning, Importance, and Significance of Services – Why Services
Marketing? – Service and Technology – Distinctive Aspects of Service
Management – Customer Involvement in Service Process – Managing
Service Encounters.
UNIT 2: Service Marketing Mix.
Customer Expectations and Perceptions of Service – Customer Behaviour in 12 hours
Service Setting – Targeting Customers, Managing Relationships, Services
Market Segmentation – Positioning and Differentiation of Services.
Positioning a Service in Marketplace – Creating the Service Product and
Adding Value – Pricing Strategies for Services.
UNIT 3: CRM and its importance in Service Marketing. 12 hours
Customer Education and Service Promotion – Customer-Defined Service
Standards’ services – online Consumer Behaviour – Self-service
technologies.
UNIT 4: Service Quality. 12 hours
Service Quality in Service Marketing – Service Encounter -Role of HR &
Internal Marketing - Monitoring and Measuring customer satisfaction –
SERVQUAL & GAP model - Handling complaints effectively - Service
Failure – Recovery.
Pedagogy: The following methods and forms of study are used in the course:
• Lectures
• Class discussion on case studies, seminar presentations
• Self-study assignment
• Application oriented learning – application of service marketing in different
industries.
Reference / 1. Zeithaml, Valarie A and Bitner, Mary Jo; Services Marketing: Integrating
Readings: Customer Focus Across the Firm; TMH ,6th edition, McGraw-Hill Education India
Page 63 of 71
P a g e | 64
Pvt.Ltd. 2016
2. Lovelock, Christopher; Services Marketing: People, Technology, Strategy;
Pearson Education Asia.2015
3. Rajendra Nargundkar, Services Marketing 3rd Edition, Tata McGraw - Hill
Education,2015
4. Govind Apte, Services Marketing 1st Edition, Oxford University Press,2015
5. Rao, Services Marketing, Dorling Kindersley,2014
6. Vinnie Jauhari, Kirti Dutta, Services: Marketing, Operations, and Management,
Oxford University Press, 2015
Learning At the end of learning this course, the student is expected to understand the following:
Outcomes: 1. Significance of service marketing, aspects of service management and managing
service encounters
2. Different aspects of service marketing mix, how to formulate strategy and
positioning
3. Importance of customer relationship management in service marketing
4. Measuring customer satisfaction and service quality using SERVQUAL Model.
Page 64 of 71
P a g e | 65
Programme : M. Com
Course Code : COO 420 Title of the Course: International Trade & Environment.
Number of Credits :4
Effective from AY : 2018-19
Prerequisites: Students have studied B. Com and basic understanding of International Business.
Need, Changes in international trade policies, fluctuations in exchange rates, supply and demand
Description, conditions between the economies to meet the customer’s requirements etc have made the
and Objectives international trade more complicated. This course will enable the student in better
understanding of international business with the knowledge of factors that affect trade, as
well as proper monitoring, evaluating and trading processes.
This course deals with various International trade theories while focusing on the merits,
demerits and motivations behind international trade. The course also outlines the
importance of International Economic Institutions and Economic Integration in boosting
the international trade highlighting the role of WTO in international trade.
To provide the knowledge of international trades and acquaint students with latest
development in international trade. To have exposure on International Monetary System
and Balance of Payments. To enable them get global perspective on issues related to trade.
Content: UNIT 1: International Trade Theories. 12 hours
Classical Trade theory - Theory of absolute advantage - Theory of
comparative advantage - Factor Proportions trade theory - International
investment and comparison of the Modern (Heckscher-Ohlin) Theory with
the Classical Theory (RICARDO) of international Trade - New trade theory:
strategic trade - Competitive advantage of nations - Gains from international
trade.
UNIT 2: Balance of Payments (BOP) and Foreign Exchange Market. 12 hours
Meaning of Balance of Payments, Balance of Trade and Balance of
Payments, Structure of Balance of Payments – Current account and capital
account transaction – Official reserves account – Equilibrium –
Disequilibrium and adjustment – Different approaches to BoP adjustment –
Recent trends in India is BOP.
Foreign Exchange Risk Management – Concept – Importance of Foreign
Exchange – Determinants of Forex rates – Forex Market in India – Functions
– Types of Forex rates –Foreign Exchange Control.
UNIT 3: World Trade Organization and GATTs. 12 hours
Free Trade Vs. Protection – Arguments in favour and against Free Trade and
Protection-Forms of trade regulation - Restrictions of imports - Tariffs -
Quotas – Non-tariff barriers - Dumping - Trade barriers - Restrictions of
exports - Export promotion - Import promotion.
UNIT 4: International Economic Institutions and Economic Integration. 12 hours
International Economic Institutions - World Bank (WB) - International
Monetary Fund (IMF) - United Nations Conference on Trade and
Development (UNCTD) - Asian Development Bank (ADB) – structure –
functions - Role in international business.
International Economic Integration – SAARC – NAFTA – BRICS –
Page 65 of 71
P a g e | 66
Page 66 of 71
P a g e | 67
Programme : M. Com
Course Code : COO 421 Title of the Course:
Corporate Governance and Corporate Social Responsibility.
Number of Credits :4
Effective from AY : 2018-19
Prerequisites: Students have studied B. Com and basic understanding of Business Environment.
Need, This course will help you to explore, recognize and understand the multiple paradoxes
Description, related to the study and application of corporate governance in organizations. The course
and Objectives will use practical examples and approaches both from within India and abroad. The course
will help you to relate the corporate government practices of an organization to its
performance, a vital interest to professionals such as senior managers, consultants, and
investment bankers, recruiters of these positions and others ranging from entrepreneurs to
potential investors.
The course will allow the students to understand Corporate Governance (CG) and
Corporate Social Responsibility (CSR) Practices of Indian Corporate, also provides
conceptual frame of Indian Corporate Governance Models and to acquire knowledge in
understanding the Corporate Governance Compliance Reports of Corporate. The course
focuses on study of the composition of Board of Directors, Audit Committees of Indian
Corporate and their practices, and the impact of Boards on Corporate Governance
Practices.
Page 67 of 71
P a g e | 68
Page 68 of 71
P a g e | 69
Programme : M. Com
Course Code : COO 422 Title of the Course: Organizational Behaviour.
Number of Credits :4
Effective from AY : 2018-19
Prerequisites: Students have studied B. Com and basic understanding of Human Behaviour.
Need, The course helps the studnets to study the complex nature of human beings in
Description, organizations by identifying causes and effects of that behaviour. It is very important to
and Objectives study organizational behavior because it provides an understanding of why people
behave in certain manner in organizations. OB helps in predicting and controlling human
behavior. Hence the course is designed to facilitate understanding of the individual
behavior and group behaviour at the work place.
This course covers all essential topics that will enhance the knowledge of students in
“Organizational Behaviour”. It covers topics related to the organizational multidiscipline
which provides an understanding of individual behaviour, Various types of Groups
operating in an organization, Power and Organisational Politics, Conflict Management -
Causes, Effects and Management of conflict at different levels of conflict and change
management, Stress Management and Counseling.
Learning Objectives:
The course is designed to bring an understanding among the students about the behavior
of individual and group in an organization. It also provides ways to deal with the
different levels of conflict and manage it. In this competitive world where there is a huge
race among the individuals, the understanding of one’s own self and others can help to
gain the advantage. Human behavior is unpredictable in nature so understanding of
causes and effects of the behavior is important area for individual who interacts in the
community and society.
Content: UNIT 1: Organizational Behaviour – Understanding Self. 12 hours
Organisational Behaviour– Organisational Multidiscipline – Different
Model of Men (Economic, Social, Organization, Self-Actualization,
Complex, Impulsive and Compulsive)
Individual Behaviour is studied through – Perception – Personality –Values
– Attitudes–Motivation – Learning.
UNIT 2: Conflict Management and Stress Management. 12 hours
ConflictManagement–DefineConflict–ConflictandCompetition–
ChangingViewsofConflict–Traditionaland Current views of Conflict –Nature
of Conflict – Levels of Conflict – Sources of Conflict – Functional and
Dysfunctional Conflict – Effects of Conflict –A Model of Conflict –
Assertive Behaviour– Interpersonal Orientation – Facilitating Smooth
Relations
Stress Management–Concept – Extreme Products of Stress – Causes and
Symptoms of Stress – Job Related Causes of Stress – Frustration – Stress and
Job Performance – Stress and Employee Health –Stress Vulnerability –
Approaches to Stress Management.
UNIT 3: Group Behaviour and Power and Organisational Politics. 12 hours
Group Behaviour – Group Dynamics – Definition – Properties of Group –
Page 69 of 71
P a g e | 70
Page 70 of 71
P a g e | 71
Programme : M. Com
Course Code : CDO 423 Title of the Course:
Field Based Optional Course - Dissertation.
Number of Credits :8
Effective from AY : 2018-19
As a part of M. Com Programme, Dissertation is offered as Optional Course during the III and IV
Semester as per OA-18A in lieu of Two Optional Courses. Those students who are going for the
Dissertation Option may opt for 3 Courses each during the Semester III and IV.
Faculty Guides will be assigned to each student at the beginning of Semester III and a detailed guideline
will be provided w.r.t carrying out the Dissertation work. Students are requested to discuss and get
complete clarity about the Dissertation work from the respective Faculty Guides, and periodically
submit the progress report.
Students have to identify a real life research problem, in consultation with the Faculty Guide, based on
extensive literature review, identify source of data used for similar studies, methods used for collecting
the data, as well as various tools and techniques used for the final data analysis, i.e., detailed content
analysis to be carried out for identifying research gap, understand data management, and learn tools and
techniques to be used for data analysis and interpretation. Students have to apply what they have learned
during the content analysis stage in their identified research problem, successfully collect the relevant
data, apply the tools and techniques for data analysis, find out the interpretations. The work needs to be
submitted in the form of Dissertation.
Page 71 of 71