INDIVIDUAL ASSIGNMENT
MANAGEMENT OF POLICY AND STRATEGY
X XXXXXXXX
DMGWEFXXXXX
EN AHMAD SOBRI ISMAIL
INTRODUCTION
2010 will mark a significant milestone in Hitachi's history as our centennial. At a time when
Japan was focused on achieving rapid modernization through the widespread introduction of
technology from Europe and the United States, Namihei Odaira founded Hitachi with the
goal of promoting technology developed in Japan. We refer to this founding philosophy as
"The founding spirit of Hitachi," a heritage that lives on, embodied in the words "Harmony,"
"Sincerity," and "Pioneering spirit." This Hitachi spirit is very important for us even in this
day and age.
The Hitachi Group includes many business divisions, companies, many technologies,
products and solutions. Nowhere else in the world is there another business group that has
such a broad range of diversity. And despite the current unprecedented economic crisis,
Hitachi will continue to expand its businesses through global social innovation by focusing
on the "creation of environmental value." At the core, this underscores Hitachi's founding
philosophy of promoting business strongly and continuously in order to thrive at a steady
pace toward the future. This is what truly differentiates Hitachi from all other competitors.
Hitachi truly embodies our corporate statement "Inspire the Next" (breathe new life into the
next era) by combining "the collective strengths" of the wide range of businesses,
technologies and expertise within the Hitachi Group to generate the optimal value for the
diverse issues among customers and society at large.
Hitachi's goal is to achieve further growth by looking back to its origins. It is critically
important to engage the heart and mind of each and every employee and remind them of our
corporate philosophy of "contributing to society through the development of superior,
original technology and products." In today's unprecedented economic crisis, which has
dramatically changed and changes daily we must be prepared to take immediate action and be
ready to respond quickly to our changing society.
COMPANY
BACKGROUND
Hitachi Ltd. (Kabushiki-gaisha Hitachi Seisakusho) Hitachi is a Japanese multinational
corporation specializing in high-technology and services headquartered in Marunouchi
Itchome, Chiyoda, Tokyo, Japan. The company is the parent of the Hitachi Group (Hitachi
Gurūpu) as part of the larger DKB Group companies. On the 2007 Forbes Global 2000 list,
Hitachi was ranked number 371.
Hitachi was founded in 1910 as an electrical repair shop. Today, it is one of the leading
manufacturers in new technology. Hitachi Works is the oldest member of the Hitachi
Group and consists of three factories: Kaigan, Yamate, and Rinkai Works. Yamate Works,
the oldest of the three factories, was founded in 1910 by Namihei Odaira as an electrical
equipment repair and manufacturing facility. This facility was named Hitachi, and is regarded
as the ancestral home of Hitachi, Ltd.
Many management trainees intern at Hitachi Works before being permanently assigned to
other Hitachi divisions. Senior management personnel are often participants in rotations at
Hitachi Works for a few years as their career develops towards eventual head office stature.
As a result, many of the senior managers of Hitachi Ltd have passed through Hitachi Works.
Spin-off entities from Hitachi Works include Hitachi Cable (1956) and Hitachi Canadian
Industries (1988). In 2007, Hitachi won the Investment in People Award, Asia Pacific
Entrepreneurship Awards from Enterprise Asia, a regional NGO based in Kuala Lumpur,
Malaysia for their continued efforts in building human talents.
CORPORATE
INFORMATION
• BRAND STATEMENT
• about “Inspire”
The word "inspire" has as its etymology, the Latin preposition in and the Latin verb
spirare, meaning "to breathe." As well as meaning "to breathe in," and "to encourage," it
also has various meanings associated with life itself, such as "to uplift the spirit" and "to
invigorate."
• “the Next”
Nothing was put after the word "Next" in order to inspire our stakeholders and all those
that read our Corporate Statement to imaginatively fill in the blank that follows with a
word like "Era," "Society," "Idea," "Product," "System" or "Solution."
Having others share in the composition of our Statement is one its primary aims.
• VISION
Hitachi Group is doing business in various fields from social infrastructure to home
appliances, materials, logistics, and services. We will always breathe new life into the
next era under a corporate statement "Inspire the Next", aiming at becoming a vigorous
company that continuously grows in the 21st century and contributes to prosperous and
comfortable society.
• MISSION
We represent leading global manufacturers of construction and mining equipment
• We aim to satisfy our customers’ needs through guaranteeing efficiency and quality in
all aspects of our business activities
• We help our customers to perform their job more safely, ecologically and
productively, thus contributing in creating better places for people to live in
• We can continue to exist only because we are better at performing and improving our
processes than anybody else
• We require our profit to grow steadily for satisfying all our stakeholders who supply
us with various resources
GUIDING PHILOSOPHY
Customer satisfaction
• We provide our customers with reliable products of lasting value and dependable
services
• We are committed to make any effort to ensure and enhance customer satisfaction
• We promptly and accurately respond to a wide variety of customers’ requirements
• We are eager to know about our customers and their needs better than competitors
• We are keen to know whether our customers are really satisfied with our products and
services
• We make continuous efforts to integrate customer’s needs and market requirements
into our product development and quality improvement
People
• Our people are the source of our strength
• Success of our company relies upon the enthusiasm, commitment, expertise,
professionalism, creativity and challenging spirit that is in every individual
• Every individual makes efforts to improve the capabilities required for the job
• Our company supports and encourages such efforts by providing an appropriate
working environment
• We are a team
• We treat each other with respect and trust
• We communicate openly and sincerely based on facts, using quantitative expressions
when possible to ensure the effectiveness and objectivity
• We coordinate closely with each other to make sure we are working towards the same
targets
• We cooperate with each other to combine each individual’s potential power to achieve
the best results
• We contribute to each other’s activities to enjoy together the rewards of our efforts
Total Care
• To achieve customer satisfaction quality, health and safety and environmental care
must be our first priority
• Total care is the result of our efforts to satisfy needs of those within or outside our
company who receives output from any of our business processes
• Every individual takes responsibility for the output and continuously strives for
excellence in quality of the product, to reduce energy consumption and waste
production and to maintain a safe and healthy working environment
• We recognize that every process is interrelated
• We practice good communication and close cooperation to integrate our efforts for
total care improvement
• We regard innovation as the key for continuous improvement our total care system
Challenge for changes
• We are living in the age of rapid changes
• We seize opportunities arising from the changes in our business environment
• We proactively change the way we conduct our business to get ahead of change in the
world
• We boldly try new ideas with organized dynamism, taking carefully calculated risks
ORGANIZATION STRUCTURE
Representative Executive Officer, Chairman,
President and Chief Executive Officer
Board Director
Tadamichi Sakiyama
(Chairman)
Director Yoshie Ota
Mitsuo Ohashi
Kenji Miyahara
Takeo Ueno
Shungo Dazai
Tohru Motobayashi
Takashi Miyoshi
COMPANY’S BUSINESS
STRUCTURE
• Main products and services
Hitachi divides its operations into seven industry segments. These segments are listed below
with the main products and services offered by each. The figure in parentheses shown with
each segment is the percentage of total revenue (for the fiscal year ended March 2007)
derived from that segment.
Information and Telecommunication Systems Electronic Devices (11%)
(21%)
LCDs
System integration Semiconductor manufacturing equipment
Outsourcing services Power tools
Software Test and measurement equipment
Hard disk drives Medical electronics equipment
Disk array subsystems Semiconductor devices
Servers
Mainframe computers
Personal computers
LCD projectors
Telecommunications equipment
ATMs
Power & Industrial Systems (26%) Digital Media & Consumer Products (13%)
Nuclear, thermal and hydroelectric power Optical disk drives
plants Plasma and LCD Televisions
Industrial machinery and plants LCD projectors
Automotive products Mobile phones
Construction machinery Room air conditioners
Elevators Refrigerators
Escalators MP3 players
Railway vehicles (see Hitachi Rail) Washing machines
Bread machines
Vibrators
Information storage media
Batteries
Air conditioning equipment
High Functional Materials & Components (15%) Logistics, Services & Others (10%)
Wires and cables General trading
Copper products Logistics
Semiconductor materials Property management
Circuit boards and materials
Organic and inorganic chemical products
Synthetic resin products
Display-related materials
Specialty steels
Magnetic materials and components
High grade casting components and materials
Financial Services (4%)
Leasing
Loan Guarantees
Insurance Services
Invoice Factoring
Invoice Finance
FUTURE PLAN AND COMPANY STRATEGIC
ROLES
Long-term Plan ‘Environmental vision 2025’ to Combat Global Warming.
Hitachi, Ltd. announced in a drive to promote environmental preservation and realize a
sustainable society, the Hitachi Group has drafted a long-term plan called Environmental
Vision 2025. Through this plan, the Group is determined to curb CO2 emissions associated
with its products by 100 million tons in fiscal 2025. Two factors spurred the formulation of
this plan. One was recognition of the importance of developing decisive measures for
meeting the target of halving greenhouse gas emissions worldwide by 2050.
This target emerged from discussions among heads of state and government at the
Heiligendamm Summit of the Group of Eight (G8) leading industrialized nations that took
place in Heiligendamm, Germany, in June 2007. The second factor behind this decision was a
desire by the Hitachi Group to devise a concrete plan of action running through to the
midpoint of this target period, fiscal 2025, and to strengthen environmental initiatives on a
Group-wide level. Meanwhile, in order to step up promotion of Environmental Vision 2015, a
medium-term plan drafted in fiscal 2006, and to successfully meet Environmental Vision
2025 targets, the Hitachi Group established the post of Hitachi Group CEnO (Chief
Environmental Strategy Officer) on December 1, 2007. As the name suggests, the CEnO is
responsible for coordinating and managing environmental management strategies for the
Hitachi Group. Accompanying this move, the Group will establish the Environmental
Strategy Office on January 1, 2008, as part of actions for achieving the goals of its
environmental plan.
The Hitachi Group has been implementing activities under the aforementioned
Environmental Vision2015. These activities aim to realize global warming prevention,
ecosystem conservation, and the sustainable use of resources. Under Environmental Vision
2015, the Group has been working to meet its fiscal 2015 goal of achieving "emission
neutral" status, whereby direct environmental impact and societal environmental impact are
reduced by the same amount. Direct environmental impact refers to energy used in
production activities, such as the acquisition of basic materials and processing and refining of
parts; greenhouse gases emitted from factories; and energy used for recycling waste and for
transportation. Societal environmental impact, meanwhile, refers to electricity consumed by
products, as well as energy used for recycling end-of-life products. As a new target for
successfully completing Environmental Vision 2015, the Group has declared its commitment
to increasing sales of its Eco-Products* to ¥6.6 trillion by fiscal 2010, or roughly double that
recorded in fiscal 2006.
The Hitachi Group formulated the Environmental Vision 2025 long-term plan to provide
fundamental solutions for realizing a truly sustainable society. The key concepts of the plan
are outlined below.
1. Further promotion of the Environmental Vision 2015 medium-term plan
• The Hitachi Group will step up activities implemented under the ongoing Environmental
Vision 2015 medium-term plan as part of the Environmental Vision 2025 long-term plan. In
the push for early attainment of the fiscal 2015 goal of achieving "emission neutral" status,
the Group will reduce direct environmental impact through investments in energy
conservation and the switch to alternative fuels. At the same time, the Group will work to
expand the proportion of net sales accounted for by Eco-Products. As a specific benchmark,
the Group aims to boost sales of Eco-Products to ¥6.6 trillion by fiscal 2010, or roughly
double the fiscal 2006 figure.
2. Reinforce Global Warming Countermeasures
• The Hitachi Group is seeking further reductions in societal environmental impact, a key
element in attaining the "emission neutral" status outlined in Environmental Vision 2025. To
this end, the Group aims to curb CO2 emissions from its products by 100 million tons
worldwide by fiscal 2025.
3. Strengthen Environmental Businesses
• The Hitachi Group's environmental businesses are underpinned by the Group's collective
technological capabilities. Leveraging these skills, the Group is seeking to enhance the
environmental performance of its products on all fronts, from materials, parts and
components, to product design, systems, services and solutions. From this standpoint, the
Group seeks to expand and strengthen its businesses in a number of environmental fields. In
the area of global warming prevention, the Group will reinforce businesses related to both
power-generation and energy-saving products. In ecosystem conservation, efforts will focus
on investing in environmental equipment and water treatment systems. In the sustainable use
of resources, the Group will channel its investments into recycling and other businesses. The
goal is for Eco-Products to account for all Hitachi Group products sold by fiscal 2025.
4. Promote Collaborative Creation Projects on a Global Scale
• Developing products that meet the requirements of clients in every global region is a critical
component of business expansion and reinforcement. To answer this challenge, the Hitachi
Group is aggressively pursuing what it calls Collaborative Creation Projects with corporate
partners, government agencies, universities and other organizations worldwide. Projects
already under way include the global R&D task of developing technology for coal-fired
power generation with lower CO2 emissions, with joint research being undertaken with
universities in the United States and Europe. Another example is a model project being
conducted in cooperation mainly with China's National Development and Reform Committee
that seeks to develop energy-saving electrical systems in Yunnan Province utilizing waste
heat and pressure.
5. Strengthen Structure for Promoting Environmental Management
• On December 1, 2007, the Hitachi Group established the post of Hitachi Group CEnO (Chief
Environmental Strategy Officer). The CEnO is responsible for coordinating and managing
environmental management strategies for the Hitachi Group. In parallel, the Group will create
an Environment Strategy Office on January 1, 2008. Both moves are aimed at promoting
activities for achieving the goals outlined in Environmental Vision 2025.
ANALYSIS ON COMPANY
PERFORMANCE AND ISSUES
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Efficiently manage and optimize your supply chain
2010 will mark a significant milestone in Hitachi's history as our centennial. At a time when
Japan was focused on achieving rapid modernization through the widespread introduction of
technology from Europe and the United States, Namihei Odaira founded Hitachi with the
goal of promoting technology developed in Japan. We refer to this founding philosophy as
"The founding spirit of Hitachi," a heritage that lives on, embodied in the words "Harmony,"
"Sincerity," and "Pioneering spirit." This Hitachi spirit is very important for us even in this
day and age.
CONCLUSION
The Hitachi Group includes many business divisions, companies, many technologies,
products and solutions. Nowhere else in the world is there another business group that has
such a broad range of diversity. And despite the current unprecedented economic crisis,
Hitachi will continue to expand its businesses through global social innovation by
focusing on the "creation of environmental value." At the core, this underscores Hitachi's
founding philosophy of promoting business strongly and continuously in order to thrive at
a steady pace toward the future. This is what truly differentiates Hitachi from all other
competitors. Hitachi truly embodies our corporate statement "Inspire the Next" (breathe
new life into the next era) by combining "the collective strengths" of the wide range of
businesses, technologies and expertise within the Hitachi Group to generate the optimal
value for the diverse issues among customers and society at large.
Hitachi's goal is to achieve further growth by looking back to its origins. It is critically
important to engage the heart and mind of each and every employee and remind them of
our corporate philosophy of "contributing to society through the development of superior,
original technology and products." In today's unprecedented economic crisis, which has
dramatically changed and changes daily we must be prepared to take immediate action
and be ready to respond quickly to our changing society.