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FAQ: How to Get a Chip Debit Card

To get a new chip + pin debit card with enhanced security from HDFC Bank, there are 3 options: 1) Reissue through netbanking, 2) Reissue through phonebanking by calling the number for your city, or 3) Visit any HDFC Bank branch with your magnetic stripe debit card or cancelled cheque. The chip card adds extra security with its embedded microprocessor chip and PIN. It can be used for both online and in-store purchases. While the card variant may be upgraded, you can choose a different variant when reissuing. The new chip card will have a different number, so any automatic payments need to be updated with the new details.

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166 views1 page

FAQ: How to Get a Chip Debit Card

To get a new chip + pin debit card with enhanced security from HDFC Bank, there are 3 options: 1) Reissue through netbanking, 2) Reissue through phonebanking by calling the number for your city, or 3) Visit any HDFC Bank branch with your magnetic stripe debit card or cancelled cheque. The chip card adds extra security with its embedded microprocessor chip and PIN. It can be used for both online and in-store purchases. While the card variant may be upgraded, you can choose a different variant when reissuing. The new chip card will have a different number, so any automatic payments need to be updated with the new details.

Uploaded by

sathish
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Frequently Asked Questions (FAQ) for Recarding Activity

Q. How can I get my New Chip + Pin Debit Card with enhanced security?

You can avail the debit card by the following 3 ways:-


a) Reissue via Netbanking –
Step1:Login into Netbanking> Cards > Debit Cards > Request > Debit Card Hotlisting
Step 2:Login into Netbanking> Cards > Debit Cards > Request >Reissuance of Hotlisted Card
b) Reissue via Phonebanking – Click here to find the Phonebanking number in your city
c) Through any HDFC Bank Branch – You can collect an Insta non personalized chip + pin debit
card
Important Note:
 Please carry your magnetic stripe debit card or cancelled cheque while visiting the branch
 Kindly update your latest address with the Bank, to ensure smooth delivery of the card

Q. What is a Chip Debit Card? What are the benefits of a Chip Debit Card?

EMV Chip technology is the latest global standard for Debit Card payments. This technology
features Debit Cards with embedded microprocessor chip that stores and protects cardholder
data. This is a much secure technology as compared to Magnetic stripe variants of Card.

Benefits of Chip Debit Card:-

 The chip card processes data securely and the PIN will add 2nd layer of security for your Chip
Debit Card
 Shopping gets secure
 Your debit card is protected against loss

Q. Will I get same variant debit card as my existing variant debit card? Can I get different variant
card?

 In case youReissue card through Netbanking / Phonebankingand are holding a discontinued


variant, you will receive an upgraded variant. Otherwise, the existing variant will be provided
to you. Please refer to the table below.
Discontinued Variant New Variant

Easyshop Regular Debit Card Rewards Debit Card

Titanium / Titanium Royale Debit Card Times Point Debit Card

Gold Debit Card Platinum Debit Card

You can upgrade to any card of your choice through NetBanking / Phonebanking / Branch.
Charges will apply as per your eligibility.

Q. Will my debit card be swiped or dipped? Can I use the debit card for ECom (Online) and POS
(Physical Merchants)?

 Chip Debit cards will be dipped in the POS terminal, the card can be used both at ECom
(Online) and POS (Physical Merchants), same as your old card.
Q. Will my new chip debit card number be the same as my existing card? I have registered existing
debit card in 3rd party payment merchants. Do I need to update the card details?

 Your new Chip Debit card will have different card no. If any payment instructions (auto
payments) are on the existing Debit Card, it needs to be updated with new card details.

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