DVR Voyager 2016 PDF
DVR Voyager 2016 PDF
USER MANUAL
2
ONTENT
1 INTRODUCTION........................................................................................................................................... 4
1.1 PREODUCT INTRODUCE....................................................................................................................4
1.2 PRODUCT FEATURE........................................................................................................................... 4
1.2.1 SPECIFICATION................................................................................................................................4
1.2.2 BASIC WORKING PARAMETER....................................................................................................... 5
1.3 ENVIRONMENT ADAPTABILITY..................................................................................................... 5
2 DEVICE OPERATION................................................................................................................................... 6
2.1 REMOTE KEY INSTRUCTION............................................................................................................6
2.1.1 REMOTE CONTROL.......................................................................................................................... 6
2.1.2 Use Remote controller to select the device number:...........................................................................6
2.1.3 MOUSE OPERATION........................................................................................................................ 7
2.1.4 MENU TREE.......................................................................................................................................8
2.2 SYSTEM OPERSTION.......................................................................................................................... 9
2.2.1 USER LOGIN...................................................................................................................................... 9
2.2.2 GUI OPERATION...............................................................................................................................9
2.2.3 DEVICES SETUP..............................................................................................................................16
2.2.4 SYSTEM SETUP............................................................................................................................... 23
3 IE OPERATION............................................................................................................................................28
3.1 REMOTE SETTINGS...........................................................................................................................28
3.1.1 NETWORK SECURITY SETTINGS.................................................................................................. 28
3.1.2 CONNECTION SETTINGS...............................................................................................................29
3.2 FEATURE.............................................................................................................................................31
3.3 USER LOGIN....................................................................................................................................... 32
3.4 OPERATION INTERFACE................................................................................................................. 32
3.4.1 LIVE.................................................................................................................................................. 32
3.4.2 REPALY(IE Browser)....................................................................................................................... 34
3.4.3 REMOTE SETTING.......................................................................................................................... 36
3.4.4 LOCAL SETTING............................................................................................................................. 45
3.4.5 LOGOUT...........................................................................................................................................45
4 DVR INSTALLATION.................................................................................................................................46
4.1 PRODUCT OVERVIEW......................................................................................................................46
4.1.1 The Definition of Buttons and Connectors on Front Panel.............................................................. 46
4.1.2 The definition of buttons and connectors on fear panel....................................................................48
4.1.3 Connectors for Alarm........................................................................................................................49
4.1.4 Alarm Input and Output.................................................................................................................... 49
4.1.5 System Network Diagram..................................................................................................................51
4.2 HDD INSTALLATION........................................................................................................................ 52
5. FAQ....................................................................................................................................................................55
3
1 INTRODUCTION
The serial of DVR include 4 channels,8 channels and 16 channels ,that is CIF (D1)resolution digital
video recording DVR, which have local recording, playback, support triple code remote network
surveillance, data backup, parameter setting, motion detection, I/O alarm setting, PTZ and USB mouse,
USB2.0 backup, IE browser and back up etc.
� H.264 compression
� Two USB interface, USB2.0 for data backup, USB2.0 for mouse operation.
� Support 1 pcs 3.5” SATA HDD at most.
� Special file system for security.
� 16 bit color translucent user-friendly GUI, with notes for selected menu items
� Optimized one four channel simultaneously playback
� double level user management
� Support the live view, parameter setting and copy playback video via network.
1.2.1 SPECIFICATION
Module
4CH 8CH 16CH
Picture H.264
compression
Video mode Manual recording , Scheduled recording,Movement alarm video and External
alarm recording
PTZ support
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communication RS485×1, USB2.0×2 RS485×1,RS232×1,
interface USB2.0×,3
For safety while using the DVR and to prolong device life, please pay attention to the
following details:
1) When installing device, please comply with all the electric product safety criteria.
2) Power and ground:
� Do not touch the power and DVR with a wet hand
� Do not drop liquid on DVR
� Do not put any object on DVR
� Please use soft dry cloth to clean DVR; do not use chemical impregnant.
� The Device will have voltage before startup if the power line is connected to power
Source.
� Please unplug power line from power source if the Device is not intended to be used
for a prolonged time.
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2 DEVICE OPERATION
In device operation, the enter key on remote control has the same function as left click of the mouse.
Press 【 LOGIN/LOCK 】 key, and enter device number, then you can control the device by this
remote control. (Device number is available in 【PASSWORD】)
For example. Select the device with number "000001".
Press 【LOGIN/LOCK】+【1】,then the remote controller can control this device.
Remark:
1. Remote controller can control the device with number"000000" as default.
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2. If press【LOGIN/LOCK】+【0】, then the remote controller can control device with any number.
3. The number of device should be smaller than 000255.
The mouse is the primary input device for navigating system menus.
NOTE: Unless otherwise noted, all system functions described in this manual are achieved through
mouse input.
To use a mouse with the system:
1) Connect a USB mouse to the USB MOUSE port on rear panel of the system.
NOTE: Only the top USB port on the rear panel is designed for data backup to a USB flash drive. Do
not connect a USB flash drive to the bottom USB port on the rear panel.
Figure 1.0 Connect a USB mouse to the bottom USB port on therear panel
When using the mouse, you can input certain values using the onscreen virtual keyboard.
You will need to use the Virtual Keyboard when entering your User ID and Password.
4. Click to Backspace/Delete.
NOTE: The buttons will turn from orange to white when you select the button with the mouse cursor.
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2.1.4 MENU TREE
You can control the DVR by a lot of menu operation. This tree will show you the menu structure
and it will be in details in after chapter.
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2.2 SYSTEM OPERSTION
Username: Click the User Name drop-down box, select your user name. If you want to register another
user to login, please select [admin] to login, and choose:[Main Menu]-[System]-[Password], to open the
another user.
Note: The default system password is enabled, every time you boot into the system requires you to enter
the password for the user name to enter the system. (System Administrator [admin] default password is:
123456), or (default password of [user1] is: 123456)
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Remark: You must after pressing “APPLY” to make the setting for submenu valid. It will no use when exit
directly. This DVR have a special feature is: when you move the mouse to everywhere, there will have the
explanation information showed auto.
[Link] DISPLAY
Move the cursor t o【DISPLAY】( Icon with the orange box means that selected), press【Enter】to enter i nt o
the setting interface.
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Press【Enter】or【+】【-】key or directly drag the cursor to set colors, including chroma,
brightness, contrast and saturation, press【APPLY】to save the parameters.
LIVE: Open: Means the channel is allowed to view the live mode, Close means not.
LIVE TIME(display time while in live view)): Open: Means yes, Close means not.
RECORD TIME(display time while recording): Open: Means yes, Close means not.
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CHANNEL: You can select all channels or just one channel to setup schedule.
WEEKLY: You can setup each as you want. There are ALARM, NORMAL, NO REC three modes, if
you select this, there will have a √ in the frame, that means when you select the period of the day it will
record as this mode, and you can just setup one day, then copy the setting to all other days. Different color
means different record mode: Red means alarm record, green means normal record, grounding means no
record.
PACK TIME: There are 15min, 30min, 45min, 60min four options, that means it will pack as the
mode you selected
Scroll to APPLY and press ENTER to save the new settings.
● STATIC
Select [Static] in the type, and press [Enter] to enter into the interface as followings
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NETMASK: press [Enter] or number keys to change the value.
GATEWAY: press [Enter] or number keys to change the value.
● DHCP
Select the DHCP, and enter into the interface as followings.
PORT: the communicate port between PC and DVR, recommend use default port.
WEB PORT: setup the port of IE browser via HTTP.
Remark: when you setup the net mode as DHCP, the router will arrange a dynamic IP for DVR.
● PPPOE
Select the PPPOE, and enter the interface as followings
MEDIA PORT: the communicate port between PC and DVR, recommend use default port
WEB PORT: setup the port of IE browser via HTTP.
PPPOE username and password: fill the username and password of the internet service offer, and apply it
and reboot the system. After rebooting, the device will save it and set the PPPOE as default network type.
If succeed, the IP address will be automatically config as dynamic IP of WAN.
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DDNS: There are [Open/Close], and if there is a DDNS service, please setup it as Open.
SERVICE: There are 3 services to select, 3322, dyndns, and perfecteyes.
HOST NAME: Input the name of the host server.
USERNAME: Input in the name of the user.
PASSWORD: Input the password for DDNS.
[Link] SEARCH
Move the cursor to 【SEARCH】(Icon with the orange box means that selected),press【Enter】
to enter into the setting interface.
DATE: You can adjust the checking date and time, press【Enter】 input the number directly to adjust the
year,month,[Link] finishing the time setting, move the cursor to “SEARCH” and press”APPLY”,can
see the recording status of this date. As follow:
Instruction:
1. MONTH: It will show all the recording status in this month. Green means normal recording, Red
means alarm recording, Grounding means no recording. Click any date in this frame can search the
recording status of that day, the searching result will be showed in the below date frame.
2. DAY: It will show all the recording status in this day, you can playback the record file in this period
via click the corresponding period.
PLAY: You can press 【Enter】 input number directly to setup playback time. After setting, move the
cursor to “PLAYBACK”, and then press”APLLY”to enter into video playback of that time. Also you can
select any period of time in the video status frame after searching,press”APLLY”to enter into the video
playback of this period.
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DETAIL FILES: Enter into the video file list interface of the selected date.
LOG SEARCH: Enter into the log searching interface.
Then you can select four channels as you want to playback, because 8CH DVR support 8channels
playback at the same time. By the way 16CH DVR support 16 channels playback at the same time.
Instruction:
1. 【DETAIL FILES】,“CHANNEL”is the recording file which belong to which channel, “SIZE” is
display the size of this file(Unit:MB), “TYPE” is display the type of recording file, there are two types:
normal and alarm,press“BACKUP”button can export the selected files to USB storage;
2. After moving the cursor up and down and select the files, and press【APPLY】to enter into playback
interface. If the all channels have recording files, it will be playback all windows at the same time.
3. If setup as “Open” in the【RECORD TIME】in 【DISPLAY】, it will show the date/time when
playback record file; If setup as “Close”it will not display time.
4. When playback, can press【 】to play slowly; press【 】and【 】to speed、reverse play; also can
press【 】to pause and frame by frame play; Press【Exit】to exit from playback and return to the former
menu;
5. When finished playback files, it will return to the file list interface.
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[Link] BACKUP
You can use USB for backup, should insert USB device into the USB2.0 port before backup files. And
it is support USB OTG.
You can select the recording file by direction keys, and press【Enter】means selected O K(There is a
“√” at the end of the selected recording files)and press 【Enter】again the “√” will disappear that means
cancel the select, we can start export the recording files after selecting, and press【BACKUP】to start to
backup, as follow:
Instruction:
1.When the space in backup device less than recording file, the system will prompt “Space no
enough”.
2.You can move USB device directly when backup finished.
2.2.3DEVICES SETUP
Move the cursor t o【DEVICES】( Icon with the orange box means that selected),press【Enter】to ent er
into setting interface.
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Advanced Features include HDD, ALARM, PTZ, MOBILE and MOTION DETECT.
HDD STATUS: There status is ok means the HDD is ok. If HDD can not run normally(including
unformat and no HDD), there is a 【H】display on video live view, 8CH DVR can support 1HDD at
[Link] you can select the HDD you want to format here.
OVERWRITE:ENABLE: means when HDD space less than 4G, it will delete HDD earliest recording file,
and it will stop deleting when the space is 10G; DISABLE: means when HDD space less than 500M it will
stop recording, and an prompt will display in live view “please shutdown and replace HDD”
HDD FORMAT: Move cursor there to select device and press【APLLY】 to start formatting.
U DISK FORMAT: format the external thumble drive.
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CH01~CH04: you can select the CH01~CH04,CH05~CH08,CH09~CH12(16CH DVR),CH13~CH16
(16CH DVR)here.
I/O ALARM: Each channel has an I/O status, that is, when an alarm triggered, it will activate the
corresponding channel to start alarm recording.
N.O: indicate I / O input level from high to low effective
N.C: indicate I / O input level from low to high effective
HDD LOSS:Open means it will trigger a alarm if there is no HDD, and it will display an 【H】
On the bottom left of channel 1 in the live view
HDD SPACE: Open: If the space less than 500M, there is a remark in live view: No enough space, please
change HDD after shutdown.
VIDEO LOSS: Open: when one channel has no video input, it will display “video loss”in live view.
ALARM CONTRL: There are alarm output, buzzer Durationand pre Rec four items.
● OUTPUT: when an alarm triggered, the alarm output time will be:
0 second、10 seconds,20 seconds,40 seconds and 60 seconds
● BUZZER: buzzer calling time setup when alarm triggered: close,10 seconds,20
seconds,40 seconds and 60 seconds
● DURATION.:post recording time setup: 30 seconds,1 minute,2 minutes and 5 minutes
● PRE REC:Close/Open
Email setup
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Functions
Email Enable: Open Disable: Close
SSL Enable: Open Disable: Close
SSL is a security link transport protocol. You can encrypt your communication info (including
your email) using SSL to prevent hackers from monitoring your email or communication info and
even your password. Please confirm with your email service provider if your email server support SSL or
not.
The Specified sender port of SMTP server(forwarding server/Host)
SMTP Port
Generally the SMTP port value is 25 ,but for SMTP port of G-mail server is 465.
*if your E-mail needs to be verified by SSL, the port is going to be 465(default value), and port
25(default value) is the Email without SSL verification.
Simple Mail Transfer Protocol (SMTP) is an Internet standard for electronic
SMTP server
mail(e-mail) transmission across Internet Protocol (IP) networks.
Sender Email The original sender (forwarding server/Host).
Sender PWD Password of original sender
Receiver Email The target receiver of alarm notification (target).
PTZ Control
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1. 2
All Functions
Focus
Iris
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Channel select For selecting the channels of PTZ camera.
Cruise(PTZ)
This function allows to start cruise of PTZ camera.(accouding the presetting point to auto- cruise)
[Link] MOBILE
Move the cursor to【MOBLE】( Icon with the orange box means that selected),press【Enter】to enter
into setting interface.
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USER NAME:The login user name of DVR
PASSWORD:The login Password of DVR
PORT: the port for mobile view, you should open the port in the router for mobile view. Please note
that the server port of DVR must with the same port of mobile .
MOBLESS LAN: Select different mobile network from the options of WIFI, 2.5G, 2.7G,3G and
WIFI, and press [Enter] to switch different network.
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Move the direction key on remote control to make cursor move in the small pane, green frame
means the cursor has moved to this pane, press【Enter】to select or cancel motion detection of this small
pane, when setup finished, press【exit】to back to MD setup interface, it will save automatically.
Remark:
IR Operation: press [Menu] key to select or cancel the entire screen.
Mouse operation: click left and drag the frame to setup the region for motion detection.
[Link] EXIT
Move the cursor to【EXIT】( Icon with the orange box means that selected),press【Enter】to back t o
main menu.
Move cursor to select【SYSTEM】 (Icon with the orange box means that selected)and press【ENTER】
to enter into the system language setup interface.
System setups include time/date, password, video/audio, language, info and maintain six options.
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DATE: Setup system date via numeric key.
DATE FORMAT: Press ENTER to switch between the date patterns, there are YY-MM-DD and
MM/DD/YY two options.
TIME: Setup system time via numeric key.
TIME FORMAT: Press ENTER to switch between the date patterns, there are 12 HOURS and 24
HOURS two options.
Remark: You must press 【APPLY】 to save it, otherwise it won’t save the modify if you exit this
interface.
DST: DST settings, you can setup DST as you want here.
[Link] PASSWORD
Move the cursor t o【PASSWORD】( Icon with the orange box means that selected), press【Enter】to enter
into the setting interface.
Device ID :Press figures to set Device ID directly. After finished, if you want to control DVR by
remote controller, you need to press [Login/Lock]+ Device ID first, then you can control it by remote
controller.(Please check Chapter Three for the introduction of remote controller.)
User ID:Press [OK] to select user ID, it supports 5 User IDs.
User Name:You can change user name here. (Note: admin can not be changed)
Password:Enter figures to set your passwords. (Note: max 6 figures; System Administrator [admin]
default password is: 123456), default password of [user1] is: 123456)
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[Config. Argum.]: Have right to change system parameters settings.
[System Maintain]: Have right to maintain systems(Such as system upgrade, system
default )
NORM: press【Enter】to switch camera system, has PAL and NTSC two options
POLL TIME: the interval for channel loop function
SEQUENCE: you can setup the channel sequence as you want here.
VGA RESOLUTION: press 【 Enter 】 key to setup the VGA resolution, there are
1024*768,1280*1024,1920*1080,1440*900 four options.
VOLUME: move cursor to【VOLUME SETUP】,press【Enter】to enter into volume setup interface,
press number keys or directly drag the cursor to adjust volume.
Remark: it will restart if you modify the Norm(video system) or VGA resolution.
[Link] LANGUAGE
Move cursor to select 【 LANGUAGE 】 (Icon with the orange box means that selected)and
press【ENTER】to enter into the system language setup interface.
System language have Chinese ,English ,Russian ,Portuguese ,Spanish ,Turkish ,Italian ,Persian
,French and Polish ten options, you can setup the language you want in here.
Remark: The device will restart when you setup system language success.
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[Link] SYSTEM INFO
Move the cursor to【INFOMATION】( Icon with the orange box means that selected),press【Enter】to
enter into setting interface, at this interface mainly display system hardware features and firmware version,
include : Device ID, Software Ver and MAC Address.
AUTO MAINTAIN: When switch is on, you can setup the time for device to restart.
SYSTEM UPDATE: Copy the update file to the “dvrupgrade” folder in the root directory of the
thumb driver, and insert it into USB 2.0, then press [Enter] to upgrade the firmware, and it will display the
process of the system upgrading, as following.
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REBOOT: means restart the device.
POWER OFF: The button allows to shut down the system from OSD.
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3 IE OPERATION
Figure 3-1
(3) click on the "Custom Level", enter the security settings. (Figure 8-2)
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Figure 3-2
ActiveX controls and plug-ins installed
� ActiveX controls automatically prompt
� to the marked safe for scripting of ActiveX controls to execute script
� not marked as safe for the ActiveX controls Initialize and script
� Binary and script behaviors
� Binary and script behaviors
� Download signed ActiveX controls
� Run ActiveX controls and plug-ins
The above categories will be "Enable", which is very important.
Note: Install ActiveX; please close firewall and antivirus software.
DVR through the remote access network, local area network connection, the client
computer's IP address must be with the DVR at the same network segment, in the wide area
network connection through the dynamic IP address or domain name to connect, when the
two sides need to ensure that public network can access it. The following introduces the
method of local area network connection settings:
[Link]-click "My Network Places" in the pop-up menu, click on "Properties", open "Network
Connections."
[Link]-click open the "Local Area Connection." (Figure 8-3)
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Figure3-3
3. Click "Properties." (Figure 8-4)
Figure 3-4
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4. Double-click "Internet Protocol (TCP / IP)". (Figure 8-5)
Figure3-5
5. See PC's IP address, subnet mask, default gateway. (Figure 8-5 in the parameters
depending on the specific circumstances of different users)
6. DVR set up the corresponding IP address, subnet mask, and default gateway (see
section 6.5 Network Settings). DVR which the subnet mask, default gateway and the PC the
same as, IP address must be in the same network segment, but you can not have been
used with the same IP address, or IP addresses will result in conflict. The above map for
example, IP address should be: 192.168.0.X, in which X is not 40 or 1 (including the other is
using the IP address), and can not be more than 255, the subnet mask is [Link],
gateway to [Link].
3.2 FEATURE
Through the IE browser of OS and install the software, you are able to do the network operation
remotely, which is much more convenient. DVR support C/S, B/S, and visit in LAN and WAN, also
support IP and domain name visiting.
Remark: Operating system Windows XP, Windows Vista and Browser IE6.0, IE7.0 is recommended
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3.3 USER LOGIN
Input the DVR local IP in IE browser, when changed the port, you should add the port number after
IP address, e.g. if DVR local IP is [Link] (LAN) and the port is 8088, you should input 1http://
[Link]:8088. The default port is 8088, and directly input http:// [Link] to access the login
interface as following.
Select English interface in the top left side. Input username and password to enter into the
system. The username and passport is same as the ones set in DVR,Sign in IE must enter a
user name and password to log in, the user name and password consistent with the DVR,the
default administrator user: admin, the corresponding password is: 123456,
PASSWORD: Administrator has all authorities, operator has limited authorities who they can
only watch, playback, please change the unit No. and default password is blank.
NETWORK: LAN/INTERNET(WAN)
Remark: If you connect the device in WAN, the IP should be a public IP.
There are Live view, Playback and Setup options in the main interface, please press them to access it.
3.4.1 LIVE
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[Link] PTZ CONTROL
Change the focus, preset aperture to control the PTZ.
Click to up/down/left/right control movement of the PTZ. When hold on the one
direction key, the PTZ will keep circling as that direction after user press the stop key in the center of the
wheel.
[Link] ZOOM
Click to focus
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[Link] PLAY
Move cursor to the icons, it will highlighted when selected
Capture picture, save in local disk, the default save path is C:/DVR
Quickly start all channels’ recording video, here the left up corner of each channel have
normal recording video symbol 【R】, click icon to switch between single screen /quad /nine
You can open, shut down and start this channel’s record via shortcut menu.
[Link] right key at one live view screen, click” open all windows” or “ close all windows”, will quickly
open/close all windows.
Step 3. Also, you can click “ ” button to search the video file again, or use file list to
choose which channel you would like to playback, and then click on ” ” button.
*The video file list will be displayed.
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Step 4. Click specified video file which you would like to playback, remotely.
The video will be displayed. When the video file is playing, the system won’t allow you to
download video files.
Step 5. Close the playing video and then click button to download video file.
Step 6. When the video file was downloaded, the dialogue box will display.
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Step 7. Playback control
The above purple progress bar shows download progress, green progress bar shows playback progress
Switch between pause/play
Pause
Stop play
Fast play
Slow play
Click to enter into setup interface, this interface include Encode setting, Record
setting, Alarm setting, PTZ setting, Network setting,Advanced setting and system information seven
menus.
Click to enter into setup interface; you can check the parameter settings
as in GUI of DVR.
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Click to enter into setup interface; you can check the parameter settings as
in GUI of DVR.
Click to enter into setup interface; you can check the parameter settings as in
GUI of DVR.
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when you see ” ” button, you can copy the setting to the channel
which you would like to copy.
Click to enter into setup interface; you can check the parameter settings as
in GUI of DVR.
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[Link] ALARM
Click and to enter into setup interface; you can check the
parameter settings as in GUI of DVR.
Click to enter into setup interface; you can check the parameter settings as in GUI
of DVR.
[Link] PTZ
Click to enter into setup interface; you can check the parameter settings as in GUI of
DVR.
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[Link] NETWORK
Click to enter into setup interface; you can check the parameter settings as in
GUI of DVR.
Click to enter into setup interface; you can check the parameter settings as in GUI of DVR
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Click to enter into setup interface; you can check the parameter settings as in GUI of DVR
After open UPNP, DVR IP will be automatically maped to the router.(Note: It requires router supports this
function and UPNP opened)
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[Link] ADVANCED SETTING
Click to enter into system information interface; you can check the parameter settings
as in GUI of DVR.
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[Link] SYSTEM INFO
Click to enter into system information interface (see below picture), this interface
shows HDD status, remain record time, firmware version, and all the information is fixed.
Click to enter into setup interface; you can check the parameter settings as in GUI of DVR
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[Link] USER SETTING
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Step 2. Enable:ON
Step 3. Enter new user(can not use the same user)
Step 4. enter the password(must be 6 digitals)
Step 5: Set corresponding limits,PTZ CONTROL:control scanning;PARA SET:can change the
technical parameter in far away place
Upgrade format:have upgrated and format HDD limit.
Step 5: Chick “SETUP” botton save added user。
Click to enter into setup interface; you can check the parameter settings as in GUI of
DVR
FILE SAVE PATH: capture picture and recording video save path
3.4.5 LOGOUT
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4 DVR INSTALLATION
� Playback/play
POWER Power
3 Status indicator
REC Recording
46
LINK On means network has connected
POWER Power
REC Recording
PLAY Playback/play
田 Multi-screen switching
4
Function keys
MENU Main menu
ESC Exit
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5 Control button direction key include: up【 】、down【 】、left【 】、right
Direction key
【 】four buttons.
6 USB USB Mouse or storage device connected
8 OK Confirm
Enter
operation
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6 Audio Input For connecting audio signal
Peel off the color skin of the cable and then insert the cable into the slot on the rear panel DVR (The
connection part for alarm). NC may be considered COM
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4.1.4 Alarm Input and Output
There are 8 sets alarm input connector and 1 set output for this DVR. Alarm input is for connection
IR annunciator, fog sensor. The connection diagram of DC alarm input as following:
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4.1.5 System Network Diagram
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4.2 HDD INSTALLATION
2)Take out the fixed screws and cotton pads used to protect HDD; As below picture;
3)Tear the cotton pads and post in the screw holes as shown;
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4)Put the circuit side of HDD on the board, and make the screw holes correspond to the cotton
pads;
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5)Fix the HDD from the bottom; Make sure screws had gotten through the cotton pads, as below
picture;
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5. FAQ
If your problem is not listed below, please call our toll-free number for more support.
1. Question: DVR is not working after starting?
Answer:
� Check the adaptor input
� Check the on-off power line, is it well-connected?
� Check the power on-off
� Check the upgrade procedure
� Check the main board of DVR
2. Question: DVR is rebooting automatically or stopped after starting the DVR for several minutes?
Answer:
� Instability or low input voltage
� Bad track hard drive or the line of hard drive is bad
� On-off power supply is not enough
� The front-end video signal instability
� High temperature, too much dust, too bad the DVR operating environment
� The main board is not well-connected with other boards
� The hardware of DVR is defective
3. Question: No output of single channel, multi channel or all channel video?
Answer:
� Please check the adaptor of camera whether to see if it is well-connected
� Please check the cable for connecting video input/output in the back panel of DVR
� Please insert the video source directly into the display device and check If they are causing
the problem.
� Check the brightness of the picture and bring it back to its original default setting
� No video input signal or too weak
� Display settings in the preview set to be closed
� The hardware of DVR is defective
4. Question: DVR cannot record after startup and the interface is showing "H"
Answer:
� Make sure power adaptor is DC 12V
� Make sure HDD is formatted
� Check the power and data connection cables of the HDD
� The HDD is defective
� The SATA port is not working
5. Question: What is meaning of“R”“M”“I”“H” showed in interface?
Answer:
� “R”means the channel is recording
� “M” means the channel is on motion detection
� “I”means the channel is on alarm
� “H” means there is either no HDD. the HDD is bad or the HDD is full
6. Question: DVR is having problem with real-time images, such as bad image color or serious
brightness distortion
Answer:
� If PAL and NTSC is not correctly selected on the BNC output, the images will be in black
and white
� DVR is not compatible with monitor
� The video transmission distance is too far
� The setting of DVR color, brightness and so on are wrong
7. Question: No audio sound when monitoring?
Answer:
� Check sound box or speaker functions. Also check possible short circuit.
� Audio source may be connected to the video channel. You can click to full-screen to check.
� The hardware of DVR is defective
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8. Question: No audio sound when playing back?
Answer:
� Setting problem: open audio-video item
� Check the audio to see if it is closed in playback interface
9. Question: System time is not correct?
Answer:
� Wrong setting or user did not click "Edit" to confirm
� Battery is not connected properly
� Battery is dead. Please change.
10. Question: Why the “Stop recording” by the right mouse button does not work, how to stop recording?
Answer:
� The “Stop recording” by the right mouse button is only suitable for Manual recording. It
can’t stop recording when it’s in “start recording” or the video in video plan.
� If you want to stop recording, please set the time is not recording.
11. Question: "Stop recording" function by the right mouse button does not work. How to stop recording?
Answer:
The "Stop recording" by the right mouse button is for Manual Recording only. It can not stop
recording when it is in "start recording" or the video is in video plan. If you want to stop recording, please
set the time to not recoding.
12. Question: Motion detection is not working?
Answer:
� The setting of motion detection area is not correct
� Sensitivity is too low
13. Question: CD-writer /USB backup error
Answer:
� The data exceeds the capacity of backup device
� The backup device is incompatible
� The backup device is damaged
14. Question: Remote control cannot work?
Answer:
� The address of remote control is not correct
� The distance of remote control is too far or the angle is too biased
� Remote control batteries run out
� Remote control is damaged or the front panel of DVR is damaged
15. Question: WEB cannot login?
Answer:
� Please check the network to see if it is connected. Check if LINK or 100M LED is
displayed normally on the panel; use ping [Link] (DVR IP) to check if the
Internet is linked properly.
� Recommended to use Windows XP or Vista operating system, also use IE6.0 browser or
IE7.0 browser
� ActiveX control has been blocked. Please manually install ActiveX control again.
� Please install DX8.1 and upgrade your video card driver
16. Question: There is no picture or picture is not clear when you preview the recording or playback the
recording via IE
Answer:
� If you access DVR by IE, please choose "Wan" in "web environment"
� Please try "Close windows" by the right mouse button, and try "Open windows" again
17. Question: It displays "other members are setting......" while setting DVR by IE
Answer:
� It probably means someone else is setting the DVR. Please check the DVR configuration
interface or exit DVR.
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