Einstein M K
[email protected]
Mob:
+919400578352
Sr. Business Analyst
PERSONAL SUMMARY
Business Analyst with exceptional record of delivering cost effective, high performance technology
solutions to meet challenging business demands. Extensive qualifications in all facets of information
systems methodology from conceptual design through documentation, implementation, user training,
quality review, and enhancement. Possess first-rate communications and collaboration skills to lead and in
concert with diverse groups effectively.
Now looking to further an already successful career by working for an ambitious and expanding company
Total years of experience: 5 Years and 2 months
Key Responsibilities
⮚ Creating technical documents
⮚ Documentation of project requirements.
⮚ Creating technical documents: project scope documents, SRS etc.
⮚ Responsible for coordinating estimates for large projects and performing estimates for
assigned component.
⮚ Facilitate/provide estimates after collecting business requirements and functional phases
while establishing timelines and project phases.
⮚ Participate and provide feedback with clients regarding business requirements.
⮚ Act as a representative for the applicable application, functional lead, or other IT lead for
supported project.
⮚ Work with third party vendors and technical team for a thorough understanding of the project
functionality and provides insight on implementation.
⮚ Work with QA (when applicable) to gather and organize test plan and test scripts based on
functional specifications.
⮚ Act as functional or IT lead with other project team members in regards to other systems that
impact project.
⮚ Schedule and facilitate project team meetings, document and distribute meeting minutes as
applicable.
⮚ Consistently monitor functional specifications and change requests to ensure project stays
within scope and meets contract requirements.
⮚ Assure that change requests are consistently documented, reviewed and resolved.
⮚ Be responsible for ensuring any issues that arise from testing or implementation are
escalated and resolved appropriately in an efficient and timely manner.
⮚ Coordinate and manage the post-implementation process to include but not limited to
follow-up, feedback, problem resolution
⮚ Do a post-implementation debrief including an actual to plan for timeline and financials.
⮚ Document and distribute meeting notes and be responsible for follow-up.
⮚ Works with business partner to elicit high-level requirements and capture business needs.
⮚ Clearly articulates and documents business requirements.
Key Skills
● Flexible in working under changing and different work settings.
● Maintain high team morale.
● Adhere to company and project standards and guidelines.
● Accurate time accounting and reporting of own work.
● Promptly escalate issues, which affect product delivery and quality that are beyond scope of
influence and report same to reporting manager.
● Pay high attention to detail in all work.
● Quality, on time delivery of agreed deliverables.
● Contribute to the company knowledge base and process improvements.
Major Projects
CTrack Logistics management system
Logistics project: Deployed for the courier management process
Responsibilities:
Acted as the point of contact for the project and taken part in the analytical and business
requirement process. Implemented the RFP and the business project plan and report and
successfully presented the project in UAE.
Area of Expertise
Business process enhancement Requirements analysis Pre Sales
Business Requirement Document (BRD) Business process improvement Tenders &
Expression of interests (EoI)
RFI, RFQ, RFP processes Business Plans
Strategic Planning
Business procurement analysis SRS
Work Experience
Company: ArmiaSystems pvt ltd
Designation: Senior Business Analyst
Duration: From 2018 March to Present
Company: Empressem technologies
Designation: Senior Business Analyst
Duration: From 2017 February to 2017 December
Responsibilities:
● Assesses the risks of various solutions and prioritizes competing business demands
● Manages ongoing relationship with business partner to drive satisfaction with IT
● Coordinates project delivery by participating in design reviews and walk-throughs to
communicate systems designs and validate proposed solutions.
● Obtains key inputs from enterprise architecture teams and identifies solution
interdependencies.
● Engages with knowledge workers to incorporate usability and user interface needs when
designing systems.
● Proactively resolves customer satisfaction issues
● Negotiates contracts, manages relationships, and monitors vendor performance against SLAs
Company: GISI Ecreations
Designation: Business Analyst
Duration: From 2015 November -2017 February
Responsibilities:
● Creating the business proposals , acting as point of contact for clients
● Preparing the SRS documentations, acting as liaison between client and technical team,
assigning the tasks and tracking the project status.
● Acting as the point of contact for the proposals and projects.
● Preparing the Software requirement specification documents (SRS), BRD and power point
presentations.
● Contacting through skype, web ex with clients online and discussing the project
requirements.
● Creating the project time and estimate for the services with assistance of project managers
and revert within the deadlines.
● Processing tenders relating to softwares from E-tender portals.
Company: Aride Ocean Infoway pvt ltd
Designation: Business Analyst
From 2012 September to 2015 September
About the Company:
Aride Ocean serving as a datacenter in Cochin provides an all in one service regarding hosting and
network infrastructure services. As a leading datacenter with 300 mbps bandwidth Aride Ocean
infoway services are focusing on Network security and Firewall, VPS and dedicated server hosting,
and web hosting services for both Linux and windows platforms, maintenance of the client queries
and updating and providing E-mail client solutions.
Job profile: Creating Business Proposals and served as the point of contact for the technical
operations for the data center activities.
● Developing Strategies and Marketing of Customized ERP for logistic processes
● Creating Business proposals for various hosting services, Servers
● Implementing Business Plans for Data Center
● Managed all proposal documents and ensured draft according to customer specification and
requirements.
Company: Sutherland Global Services
Designation: Technical Support Engineer
Duration: 2011 November- 2012 August
Responsibilities:
● Diagnosing and resolving a wide range of technical issues through remote assistance.
● Take ownership of a session and seeing it through to closure.
● Escalating the issues where necessary to senior managers & team leaders.
● Ensuring that all session details are captured and entered in the logging software.
● Updating support documentation.
● Answering & responding to all sessions & requests within agreed time scales.
● Keeping customers updated as to progress. Provide troubleshooting and configuration support
for client desktop and network
Softwares and Tools :
Documents and presentations: MS Word, Excel and Power point, Visio
Data Bases: MsSql Server, MySQL Server
Software Development: Html, PhP
Server: Windows server 2012
Project Management Tools: Gira, Redmine
Qualification: Institution University/Board
B.tech College of Engineering, Cochin University of Science
Munnar and Technology
Plus two St. Thomas HSS School, HSE
Keezhillam
S.S.L.C St. Thomas HSS School, HSE
Keezhillam
Linguistic Skills
English Read Write Speak
Malayalam Read Write Speak
Hindi Read Write Speak
Tamil Read Write Speak
DECLARATION
I do here by declare that all the details furnished above are to the best of my knowledge and
belief.
Einstein M.K
