Communication And Presentation skills
BSCS
Section “G” L
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Submitted by: I
T
Osama Anwaar Bhatti Y
Semester:
2nd
Assignment No. 02
Letters:
Letter # 1:
Direct-Request Plan:
March 10, 2019
Arcadian Cafe
Sir Syed Rd, Block K Gulberg 2,
Lahore, Punjab.
Dear Mr. Bashir:
MAIN IDEA
Please reserve the tables for a party of 60 people on March 26, 2019, for college
annual ceremony and dinner. The group will include students, teachers and a
principle.
EXPLANATION
The ceremony will begin at 6 p.m. with dinner to follow. Please confirm the cost of
dinner of Rs.1500 for teachers and Rs.1000 for students and under which includes
the gratuity charges. The cafe would like to set up the tables with floral
arrangements for each table before the event and will be coming in half-hour
earlier to set-up. Also, will the parking fee be Rs.500 with validation from the
restaurant? Please call me 0321-4379461 before March 26 to confirm the above
reservation.
Yours Sincerely, COURTOUS CLOSE
Akhtar Khan
College Principle
Letter # 2:
Good -News Plan:
March 09, 2019
Bilal Lodhi
House No.13,Street No.21.
Dear Mr. Lodhi,
Best News:
Good news, Mr. Yamamoto. You have just been approved for a new Visa Platinum
credit card with a credit limit of up to Rs.25,000.
Explanation:
You will be able to exercise and enjoy all the benefits of being a Visa Platinum
member. Your credit card and credit limit will arrive shortly after you receive this
letter.
For your convenience this holiday season, enjoy an introductory interest rate of 0%
until June 2019. If you have any questions, please call 042-36913130.
Positive, Friendly Close:
Thank you for your interest in Visa, and Happy Holidays!
Yours Sincerely,
Momina Khan
Customer Service Director
Letter # 3:
Bad-News Plan:
Cherat Cement Pvt. Company
March 07, 2019
Mr. Atta Ullah Saeed
Dear Mr.Saeed,
Buffer Statements:
Thank you for all the Good work you have put into the company for the past 2
years, you have been a wonderful employee always willing to go the extra mile and
look professional while doing it however I’m afraid we’re going to have to let you
go.
Explanation:
We are not doing this because you have done something wrong, it is because
currently the hotel is going through financial constraints cuts have to be made
which include staff cuts.
Each department has its share of cuts but in your case the reason for letting you go
is because you brought in as an assistant plumber in the time of peak occupancy.
Right now occupancy is at the lowest we have recorded in the hotel’s history and
your assistance is no longer needed.
Decision:
We are really sorry to inform you of this but it must be done. What we recommend
is you start applying at other institutions for employment; your final pay check is
processed and is ready for pickup.
Positive, Friendly Close:
It was nice having you and we wish you the best in your endeavor.
Regards
Mr. Hassan Jameel
Cherat Cement Pvt. Company
Tel: 042-36134780
Email: [email protected]
Letter # 4:
Bad-News Plan:
Mrs. Jackson Alexander
Human Recourse Department
Smugglers Cove, Cap Estate.
14 May 2014
Mr. James Carter
Agard Mourne Dou don Castries St. Lucia
Dear Mr. Carter
Attention:
Thank you for all the Good work you have put into the company for the past 2
years, you have been a wonderful employee always willing to go the extra mile and
look professional while doing it however I’m afraid we’re going to have to let you
go. We are not doing this because you have done something wrong.
Interest:
It is because currently the hotel is going through financial constraints cuts have to
be made which include staff cuts. Each department has its share of cuts but in your
case the reason for letting you go is because you brought in as an assistant plumber
in the time of peak occupancy. Right now occupancy is at the lowest.
Desire:
We have recorded in the hotel’s history and your assistance is no longer needed.
We are really sorry to inform you of this but it must be done.
Action:
What we recommend is you start applying at other institutions for employment;
your final pay check is processed and is ready for pickup. It was nice having you
and we wish you the best in your endeavor.
Regards Mrs. Jackson Alexander
Human Recourse Department
Tel: 456-9709
Fax: 450-4584
Email:
[email protected]