Opol Community College
Poblacion Opol Misamis Oriental
The Effect and Use of Online Shopping among the
student of Opol Community College
In Partial Fulfillment of the requirements in
MATH 4
(Probability Statistics)
Prepared by:
Manny B. Maraon
Student
APPROVAL SHEET
This is to certify that Manny B. Maraon has carried out this research work
entitled Online Shopping in partial fulfillment of the requirements for the subject
MATH 4 has been examined and is recommended for acceptance and approval.
Panel of Examiner
Approved by the Committee on Oral Examination with a grade of _________
Dr. Climaco L. Odchigue
Chairman
ACKNOWLEDGEMENT
The completion of this undertaking could not have been possible without the
participation and assistance of so many people whose name may not all be
enumerated. Their contributions are sincerely appreciated and gratefully
acknowledge. However, I would like to express my deep appreciation.
To all relatives, friends and others who in one way or another shared their
support, either morally, financially and physically.
And also to the approachable, and intelligent Instructor Dr. Climaco L.
Odchigue, for his endless support, kind and understanding which lead us not to
give up in our studies. To be our inspiration not just for academically also
inspiration to us being a human who has a hardship to reach our success, his
advice that lighten up our mind to become a successor one day.
Above all, to the Great Almighty, the author of knowledge and wisdom, for his
countless love thank you.
The Researcher
TABLE OF CONTENTS
Title
Page
Title Page I
Approval sheet II
Acknowledgement III
Table of Contents VI-V
List of Tables VII
Introduction 1
Research Methodology
Methodology 2
Research Design 2
Research Instrument 2
Research Environment 3-4
Respondent of the Study 5
Know-how to Collect Data 5
Results and Discussion
Problem 1 5-6
Problem 2 8-10
Summary and Findings 11
Conclusion 12
Recommendation 13
Appendices
Appendix A Questionnaire 14
Appendix C Curriculum Vitae ------------------------------------------------- 15
LIST OF TABLES
Table No. Title
Page
1. Distribution of the Respondents According to Gender
5-6
2. Distribution of Respondents According to Course 6
3. Online shopping factors, Mean, Standard 7
4. Deviation and Description
8-10
INTRODUCTION
Online shopping is a form of electronic transaction which allows consumers
to directly buy goods or services from a seller over the Internet using a web
browser. When an online store is set up to enable businesses to buy from
another businesses, the process is called business-to-business online shopping.
Online shopping is the newest buying center for those consumers who have a
busy schedule and no time spending and waiting in shopping center to buy what
they want. Online transaction become quite common and plays an important role
in the modern world. The online business has successful development in these
few years. The growth of online sales may due to the growing number of
consumers who shop online.
Online shopping is precise different from traditional shopping. Consumers
cannot touch and check the product before purchasing it, which means they are
at higher risk of fraud than traditional shopping. People who live in remote areas
do not need to speed long time on the traveling to the stores. Consumers who
come from other cities/countries can easily buy the native and specialty goods by
just a click instead of going to that cities/countries themselves.
METHODOLOGY
The answer to this research question will ask to the people who like
online shopping . A set of self-developed questionnaire will be
distributed to a sample of student in the college Opol Community college. I
have do a research sample of form and give it to them to answer my research
question. This research include the research environment, know-how to
collect a data, research instrument. Involves the source of data, data gathering
and the research method.
RESEARCH DESIGN
A researcher wishes to conduct a study on the effectiveness of the online
shopping using descriptive method.. Descriptive method is used
to describe characteristics of a population or phenomenon being studied. Each
respective is selected by change of being included I the simple or called as the
Simple Random Sampling. This research was done to the acknowledgment some
possible effects of online shopping.
RESEARCH INSTRUMENT
In this study, the researcher will be using the questionnaire. The
questionnaire is a set of orderly arranged questions carefully prepared to answer
by a group of people designed to collect facts and information. This questionnaire
is response with Strongly Agree, Agree, Strongly Disagree and Disagree. The
researcher provided 100 copies of questionnaires to gather some data to the
student of Opol Community College (OCC)
RESEARCH ENVIRONMENT
The survey was conducted at Opol Community College, Zone 2- Poblacion,
Opol. Poblacion is one of the fourteen (14) barangays located in Opol, Misamis
Oriental.
Figure 1. map of the Misamis Oriental
Figure 2. Location of Opol Community College
Figure 3. Building of Opol Community College
RESPONDENT OF THE STUDY
The respondents will be gathered from the students of Opol Community
College. Which is more familiar about the said survey for online shopping.
KNOW-HOW TO COLLECT DATA
This method provide an outline of the research used to answer the research
as simple random sampling. A researcher desire to conduct a study on the
effectiveness of the online shopping. Individual is chosen by change of being
included in the simply or called the Simple Random Sampling. This research
was done to the acknowledgment some possible effects of online shopping.
RESULT AND DISCUSSION
Problem 1.
The survey distributed in terms of their gender and course..
DISTRIBUTION OF RESPONDENT ACCORDING TO THEIR GENDER
Table 1
Gender NO. Of Respondent Percentage
Male 70 70.0
Female 30 30.0
Total 100 100.0
In table 1 shows the total number of the respondents according to their gender. In
other hand there are one hundred respondent to the survey, and then 70% of
them are Male and 30% are female. So the superiority number of respondents
are the male who have the total number of 70.
DISTRIBUTION OF RESPONDENT ACCORDING TO THEIR COURSE
Table 2
Course NO.of respondent Percentage
Humanities and Social
20 20.0
Sciences.
Bachelor of
23 23.0
Elementary Education
Bachelor in Science in
38 38.0
Business Administration
Bachelor in Secondary
19 19.0
Education
Total 100 100.0
In table 2 shows the total number of the distribution of respondent according to
their course. In other hand there are one hundred respondent to the survey, and
some of students enrolled at the course of Humanities and Social Science
(HUMSS) have got the percentage of 20%. The other students also enrolled in
Bachelor of Elementary Education (BEEd) with 23%. Also for Bachelor in Science
in Business Administration (BSBA) with the percentage of 38%. and the last one
Bachelor in Secondary Education (BSEd) with the percentage of 19%. therefor
the highest number of students who are enrolled was the Bachelor in Science in
Business Administration which got the higher number of student who enrolled in
OCC.
Problem 2.
What are the Mean and Standard Deviation of the statements? How do they
describe?
ONLINE SHOPPING FACTORS, MEAN, STANDARD DEVIATION AND
DESCRIPTION
Table 3
Online shopping Mean SD Description
1. Does not require the
buyer to go form one 1.58 0.781 Strongly Agree
store to another.
2. Offers product
online not regularly 1.79 0.868 Agree
found in malls and
shopping centers.
3. Advertisements are
catchy but different 1.68 0.761 Strongly Agree
from what one
receives.
4. Make return of
purchase product 1.60 0.841 Strongly Agree
cumbersome.
5. Goods sold online 1.94 0.983 Agree
are of unique and
kinds.
6. Is risky. 1.72 0.727 Strongly Agree
7. Is as secure as 2.02 0.953 Agree
mall shopping
8. Let’s one to shop 1.67 0.779 Strongly Agree
anytime and anywhere
9. Allows one to see
more about the seller
of the product.
1.80 1.073 Agree
10. Deals holiday
discounts from time to 1.63 0.838 Strongly Agree
time.
Total 1.74 0.860 Strongly Agree
Figure 3.1
1. Does not require the
buyer to go form one 1.58 0.781 Strongly Agree
store to another.
In figure 3.1 it shows the outcome of the researcher’s survey regarding to
the Online Shopping. The first statement said that the respondent are strongly
agree which the buyer does not required to go to another store for some reason.
This statement has the mean of 1.58 and standard deviation of 0.781. Few of
them are disagree that shopping online not required to go to another store.
Figure 3.2
2. Offers product
online not regularly 1.79 0.868 Agree
found in malls and
shopping centers.
In figure 3.2 the respondents are agree with the product offers online not
regularly found in malls. Because some product is hard to find and it would spend
more time finding it in some malls. This statement has the mean of 1.79 and
standard deviation of 0.868. some say disagree with it.
Figure 3.3
3. Advertisements are
catchy but different 1.68 0.761 Strongly Agree
from what one
receives.
In figure 3.3 shows that the individual are strongly agree that advertisement are
catchy but different from what one receives. Some people received the wrong
item instead of the item they choose through online. This statement has the mean
of 1.68 and the deviation of 0.761. there are few people who disagree with it.
Figure 3.4
4. Make return of
purchase product 1.60 0.841 Strongly Agree
cumbersome.
In figure 3.4 shows the result that the responder strongly agree to make return of
purchase cumbersome or not easy to return because, there are some items you
probably didn't expect with a factory defect or while delivering the item was
damaged and the item you purchased was a TV. That is some some reason that
returning of product is not easy. This statement has the mean of 1.60 and the
deviation of 0.841. also some respondent disagree with.
Figure 3.5
5. Goods sold online
are of unique and 1.94 0.983 Agree
kinds.
In figure 3.4 shows the result that the responder agree that goods sold online are
unique. Some items that you will only find through online that you never find it
through shopping center. This statement has the mean of 1.94 and the deviation
of 0.983. There are also a fewer disagree that goods online are not unique.
Figure 3.6
1.72 0.727 Strongly Agree
6. Is risky.
In figure 3.6 shows the result that the respondent Stongly agree that online
shopping is risky. Several people are using fake accounts and they use the name
of the store just to deceive several consumer. This statement has the mean of
1.72 and the deviation of 0.727. 12% of them are disagree.
Figure 3.7
7. Is as secure as 2.02 0.953 Agree
mall shopping
In figure 3.7 the respondent agree that, the online shopping is secure than the
mall shopping and also it is less hustle for the consumer to go to mall to buy some
stuff, with the mean of 2.02 and the deviation of 0.953.
Figure 3.8
8. Let’s one to shop 1.67 0.779 Strongly Agree
anytime and anywhere
In figure 3.8 Shopping online is one of the newest way to shopping. So 51% of
citizen is more favor shopping online because, less hustle and you can access
anytime anywhere. Mean is 1.67 and standard deviation is 0.779. other people
somewhat satisfied with it sometimes its hard to purchase online when you don’t
have a net connect.
Figure 3.9
9. Allows one to see
more about the seller
of the product.
1.80 1.073 Strongly agree
in figure 3.9 they say online shopping allow to see more about the seller of the
product, and to check if the product is good for a quality of its price and if its
worth-it to buy on that seller. The mean is 1.80 and the deviation is 1.073.
Figure 3.10
11. Deals holiday
discounts from time to 1.63 0.838 Strongly Agree
time.
In figure 3.10 some online seller deals with holiday discount and some of our
consumer are strongly agree with that kind of reduction of the price. The mean is
1.63 and the standard deviation is 0.838.
SUMMARY AND FINDINGS
The findings show was the result conducted among the students that online
shopping leading to an increase of popularity of the users base of the survey that
conducted. Communication stills forms the major part of activity among the large
number of online shopper. 70% majority regular online shopper are using internet
to shop online.
Online shopping is affected by sociology as it has been seen that more males
are shopping online as compared women online shoppers and there is a positive
relation between education and income levels with respect to the increased online
shopping behaviour. The most important motivating factor, which influenced the
online shopping , was convenience followed by time saving and price.
One of the main concerns among the online shoppers was privacy and
security. Another reason that online shopping prevent the touch factor.
Consumers still preferred the experience they get from traditional stores like
feeling the store’s atmosphere, interacting with a salesperson.. This might hinder
the use of certain goods like grocery and apparel, as the touch factor is the main
factor, which drives the shopping for these goods. The future of online shopping is
bright.
CONCLUSION
This research shows that online shopping is having a very bright future in all
consumer. Perception toward online shopping is getting better in business
industry. With the use of internet, users can shop anywhere anything and anytime
with easy and safe payment options. Consumers can do comparison shopping
between products, as well as, online stores.
The research mainly focuses on the Internet shopping include the nature of
Internet shopping, E-commerce website, and online security, privacy, trust and
trustworthiness and online consumer behavior include background, shopping
condition and decision making process. The information search is the most
important factor that helps the customers find the suitable products or services for
their needs.
Therefore, the online retailers have to enhance and improve the information
supporting such as provide much detailed product information and use internal
search engine in order to increase the efficient of information search. For the
evaluation stage, customers more think a lot of the reputation from the
E-commerce website, and the payment security for the purchase stage.
Overall, the factors from the Internet that influenced or prevented online
consumer behavior need to be carefully concerned by the online retailers, who
can utilize the appropriate marketing communications to support the customer’s
purchase decision making process and improve their performance.
RECOMMENDATION
- They should provide complete information about their products and should make
simple so that common people can understand how to make purchase.
- As in online one purchase goods through credit cards but one can use the
approach of cash payment during delivery.
- One can use more animation through which they can attract more customers.
-One can use the approach of credit points for example if
one purchase for the first time they get credit points due to which if they purchase
for the second time they can get discount of that much points. Due to which one
increase the repurchase.
APPENDIX
The Questionnaire
Name: Date:
Course: Gender:
Online Shopping
Online shopping is one of the newest way to shop through the internet/
Direction: Check the box that corresponds to your answer to each of the following
statements.
Strongly Strongly
Online Shopping Agree Disagree
agree Disagree
1. Does not require the buyer to go form one store
to another.
2. Offers product online not regularly found in
malls and shopping centers.
3. Advertisements are catchy but different from
what one receives.
4. Make return of purchase product cumbersome.
5. Goods sold online are of unique and kinds.
6. Is risky.
7. Is as secure as mall shopping
8. Let’s one to shop anytime and anywhere
9. Allows one to see more about the seller of the
product.
10. Deals holiday discounts from time to time.
26
CURRICULUM VITAE
Personal Information:
Name: Maraon, Manny B.
Address: Zone 3 Igpit, Opol, Misamis Oriental
Cell Phone No.: 09269012865
Gender: Male
Birthdate: September 26, 1993
Birthplace: Zone 3 Igpit, Opol, Misamis Oriental
Religion: IFI
Age: 25 years old
Status: Single
Father’s Name: Mr.Emmanuel D. Maraon
Mother’s Name: Mrs. Esther B. Maraon
Educational Background:
Elementary: Igpit Elementary School, Igpit, Opol, Misamis
Year Graduated: SY: 2000-2006
High School: Opol National Secondary Technical School
Year Graduated: SY: 2009-2010
