Essentials QA/QC Plan Sample

Good for smaller projects and bid qualifications

Has All the Essential Elements of a well-founded

Quality Control Plan

Contact:
Ed Caldeira
410-451-8006

Pat

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 Questions? Call Ed Caldeira 410-451-8006

Quality Control Plan

Table of Contents
A. Key Elements of the Quality Control Plan........................................................................................... 3
B. Project QC Personnel ......................................................................................................................... 5
QC Job Position Assignments...................................................................................................................... 5
Duties, Responsibilities, and Authority of QC Personnel............................................................................ 5
Quality Responsibilities .............................................................................................................................. 5

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Project QC Organization Chart ................................................................................................................... 7

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C. Project Quality Coordination and Communication.............................................................................. 8

[CompanyName] Project Quality Communications Plan ........................................................................ 9

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D. Quality Assurance Surveillance ........................................................................................................ 11
E. Employee Qualifications .................................................................................................................. 13

Resume [Insert Name] .......................................................................................................................... 14

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F. Qualification of Subcontractors and Suppliers .................................................................................. 15

[CompanyName] Source of Supply Form .............................................................................................. 16

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G. Project Quality Specifications .......................................................................................................... 17

H. Testing Plan .................................................................................................................................... 18
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[CompanyName] Quality Inspection and Test Plan .............................................................................. 19

[CompanyName] Inspection and Test Report ...................................................................................... 20
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I. Work Task Quality Inspections .......................................................................................................... 21

Daily Quality Control Report..................................................................................................................... 21

[CompanyName] Quality Controlled Task List ...................................................................................... 22
[CompanyName] Task Inspection Form ............................................................................................... 23
[CompanyName] Daily Production Report............................................................................................ 24
J. Quality Controls of Punch Items and Nonconformances .................................................................... 25
[CompanyName] Nonconformance Report .......................................................................................... 26
K. Project Completion Inspections ....................................................................................................... 27

[CompanyName] Project Completion Inspection Form......................................................................... 28

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[ProjectName] - [ProjectNumber]
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 Questions? Call Ed Caldeira 410-451-8006

A. KEY ELEMENTS OF THE QUALITY CONTROL PLAN

Key elements of the [CompanyName] Quality System include:

Quality Control Personnel. [CompanyName] fully integrates its quality management system into
the organizational structure and performance management systems for each project. We:

 Appoint a Project QC Manager, Project Superintendent, and Project Manager to each project,
each with well-defined quality responsibilities and the authority to carry them out.
 Have well-defined quality responsibilities for every employee with specific quality responsibilities
for key job positions.
 Plan project quality records and documentation that will be maintained.
 Tightly control exceptions to the quality system so company standards are applied uniformly to
every project
 Enforce policies that monitor work conditions before and during work so that quality results are
assured.

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Project Quality Coordination and Communication. [CompanyName] tightly controls the

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Construction process to ensure quality results. We:

 Plan quality communications through meetings, reporting requirements, and points of contact.


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Have a project startup meeting to communicate project goals and expectations.
Conduct preparatory meetings in advance of each scheduled work task to communicate
requirement details and coordinate work activities.

Quality Assurance Surveillance. [CompanyName] audits the quality system to assure it is operating
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effectively. We:

 Audit the operation of the quality system on each project for conformance to the Project Quality
Control Plan and the [CompanyName] Quality System requirements.
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 Conduct annual company-wide audits to evaluate effectiveness of the [CompanyName] Quality

System and improve its operation.
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Employee Qualifications. [CompanyName] ensures that only knowledgeable, capable employees

carry out the planning, execution, and control of our projects. We:
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 Identify employee qualification requirements, including licensing requirements, training

qualifications, responsibilities, and authority for each job position.
 Train field employees on quality standards and procedures for their job position.
 Validate employee capabilities before they are assigned to carry out quality job responsibilities.
 Review ongoing employee qualifications and evaluate quality practices and performance as part
of the employee performance management process.

Qualification of Subcontractors and Suppliers. [CompanyName] purchases only from

subcontractors and suppliers that consistently meet [CompanyName] standards for quality. We:

 Clearly define subcontractor and supplier qualification requirements including licensing

requirements, compliance with specific quality standards, quality responsibilities, qualification of
personnel and quality improvement processes.
 Validate subcontractors’ and suppliers’ capabilities to meet project quality requirements at
planned production levels.
 Verify ongoing subcontractors’ and suppliers’ quality performance.

Project-WWĂŐĞĂŐSpecific
This isQuality
pageStandards.
1 of 2 pages of Key Elements
[CompanyName] clearly defines standards and specifications
that apply to each project. We:

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B. PROJECT QC PERSONNEL
[CompanyName] ensures that quality control personnel remain independent from the pressures of
production through our organizational lines of authority as defined by our QC Organization Chart.

The President appoints a Quality Manager, Superintendent, and Project Manager, and then assigns each
with specific quality responsibilities and authorities of their job position.

QC JOB POSITION ASSIGNMENTS

Table A-1 shows the job positions assigned to personnel on this project.
Table A-1

QC Personnel Name Job Position

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QC Manager

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Superintendent

DUTIES, RESPONSIBILITIES, AND AUTHORITY OF QC PERSONNEL

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QC personnel assigned to this project have the duties, responsibilities and authority defined by their job
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position.

Each appointment is recorded on a Letter of Appointment. The project-specific Letter of Appointment

exhibits are included as exhibits in this subsection. Key project personnel have accepted their
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appointments and declared their ability to carry out the appointments as indicated by their signature.
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QUALITY RESPONSIBILITIES
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PROJECT QC MANAGER: QUALITY DUTIES, RESPONSIBILITIES, AND AUTHORITY

The Project QC Manager is responsible for ensuring the overall effectiveness of the Quality System for a
specific project. Regardless of other duties, the QC Manager is responsible for:

 Planning project quality controls required by the [CompanyName] quality systems and contract
requirements
 Fully implementing all provisions of the [CompanyName] Quality System and related documents
on the project.
 Manage the operation of the [CompanyName] Quality System on the project.
 Implement and manage all phases of quality control
 Communicating project-specific quality requirements to all affected departments,
subcontractors, and customers
 Ensuring that the Quality System is established and implemented by persons doing work that
impacts quality
 Monitoring progress of activities
 Ensuring that the Quality System is maintained

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[ProjectName] - [ProjectNumber]
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 Questions? Call Ed Caldeira 410-451-8006

I. WORK TASK QUALITY INSPECTIONS

[CompanyName] identifies a list of work tasks, phases of production, which will be quality controlled.
Each work Task is subject to a series of inspections; before, during, and after the work is complete. Each
inspection verifies compliance with full scopea of the relevant specifications; not limited to checkpoints
for heightened awareness.

 The initial task-ready inspection occurs when crews are ready to start work and ensures that
work begins only when it does not adversely impact quality results.
 Incoming material inspections verify that materials are as specified and meet all requirements
necessary to assure quality results.
 Work-in-process inspections continuously verify that work conforms to project specifications and
workmanship expectations. Work continues only when it does not adversely impact quality
results.
 At completion of the Task an inspection verifies that work, materials, and tests have been
completed in accordance with project quality requirements. When appropriate, functional tests

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are performed.

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Inspection results are recoded and maintained as part of the project files.

DAILY QUALITY CONTROL REPORT Pa

The Superintendent records a summary of daily work activities. The report will include:

 Schedule Activities Completed

 General description of work activities in progress.
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 Problems encountered, actions taken, problems, and delays

 Meetings held, participants, and decisions made
 Subcontractor and Company Crews on site
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 Visitors and purpose

 General Remarks
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 Improvement Ideas
 Weather conditions
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 Electrical-Conduit for Electrical Systems [Link] Sep2011

Project: Phase: Contract#: Organization: Crew:

9101
Field Operations

Compliance Verification FTQ 2TQ Heightened Awareness Checkpoints

o Compliance with initial job-ready
requirements o o Cuts for Conduits in structural members approved by
ENGINEER 1652
o Compliance with material inspection and tests
o Compliance with work in process first article o o Firestops installed at penetrations through fire partitions// fire
walls// smoke partitions// or floors 1653
inspection requirements
o Compliance with work in process inspection o o Penetrations through floor// exterior wall and roof sealed and
requirements made watertight 1654
o Compliance with Task completion inspection
requirements o o Excess wiring// insulation// ties// etc. removed from Conduits
1655
o Compliance with inspection and test plan
o Compliance with safety policies and procedures o o Conduits secured to prevent movement and chafe 1656
Reported Nonconformances and incomplete items: o o Remaining snake lines labeled at both ends 1657
o o Conduit bends do not exceed minimum for size of Conduit
used and are even 1658

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o o Metal Conduits bonded and grounded 1659

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o o Conduits are mechanically continuous 1660
o o Flexible connections to equipment subject to vibrations 1661

FTQ Scores and Completion Sign-off

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Field Mgmt.-Superintendent Inspection 91.45.01
Quality 5 4 3 2 1 Notes:
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On-Time 5 4 3 2 1 Notes:
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Safety 5 4 3 2 1 Notes:
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Sign and date*: Cell # / ID #:: _________________________________ Signed: _________________________________ Date: _________________
Task has been has been verified complete and in compliance with contract drawings and specifications except for non-conformances and incomplete items reported above.

Field Mgmt.-QA Inspection 91.45.02

Quality 5 4 3 2 1 Notes:

Sign and date*: Cell # / ID #:: _________________________________ Signed: _________________________________ Date: _________________
Task has been has been verified complete and in compliance with contract drawings and specifications except for non-conformances and incomplete items reported above.

Quality Score 5 = 100% NO problems 4 = 1 minor problems 3 = Hotspot or 2-3 minor 2 = 6+ or major problems 1 = Excessive problems
On-Time Score 5 = On Time 4 = Late 3 = Late by 1 day 2 = Late by 2 days 1 = Late more than 2 days
Safety Score 5 = 100% NO problems 4 = 1 minor problem 3 = Hotspot or 2-3 minor 2= 4+ or major problem 1= Injury

Copyright 2011 First Time Quality

 Electrical-Exterior Lighting 26.56.00 Sep2011

Project: Phase: Contract#: Organization: Crew:

9101
Field Operations

Compliance Verification FTQ 2TQ Heightened Awareness Checkpoints

o Compliance with initial job-ready
requirements o o Lighting fixtures approved by the ARCHITECT prior to
ordering and installation 1767
o Compliance with material inspection and tests
o Compliance with work in process first article o o Lighting Fixtures compatible with operating environments
1768
inspection requirements
o Compliance with work in process inspection o o Location of underground conductors noted on Record
requirements Drawings 1769
o Compliance with Task completion inspection
requirements o o Lighting Poles and Standards installed plumb and in line 1770
o Compliance with inspection and test plan o o Lighting Fixtures installed level// square// and plumb 1771
o Compliance with safety policies and procedures
o o Ground and bond all metal conduits// junction boxes// poles//
standards// and fixtures 1772
Reported Nonconformances and incomplete items:
o o Dimming ballasts functional over entire range without light
flicker 1773

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o o Lighting ballasts free of PCB's 1774

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o o Fluorescent fixtures do not cause electromagnetic
interference with data// video// and audio systems 1775

o o Fixture finishes free of scratches// nicks// dents// and warps

Pa and of matching color and gloss 1776

FTQ Scores and Completion Sign-off

Field Mgmt.-Superintendent Inspection 91.45.01
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Quality 5 4 3 2 1 Notes:
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On-Time 5 4 3 2 1 Notes:
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Safety 5 4 3 2 1 Notes:
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Sign and date*: Cell # / ID #:: _________________________________ Signed: _________________________________ Date: _________________
Task has been has been verified complete and in compliance with contract drawings and specifications except for non-conformances and incomplete items reported above.

Field Mgmt.-QA Inspection 91.45.02

Quality 5 4 3 2 1 Notes:

Sign and date*: Cell # / ID #:: _________________________________ Signed: _________________________________ Date: _________________
Task has been has been verified complete and in compliance with contract drawings and specifications except for non-conformances and incomplete items reported above.

Quality Score 5 = 100% NO problems 4 = 1 minor problems 3 = Hotspot or 2-3 minor 2 = 6+ or major problems 1 = Excessive problems
On-Time Score 5 = On Time 4 = Late 3 = Late by 1 day 2 = Late by 2 days 1 = Late more than 2 days
Safety Score 5 = 100% NO problems 4 = 1 minor problem 3 = Hotspot or 2-3 minor 2= 4+ or major problem 1= Injury

Copyright 2011 First Time Quality

 Questions? Call Ed Caldeira 410-451-8006

[CompanyName]
Task Inspection Form
Version October 24, 2011
Task :

Project: Id# Project Name: Subcontractor Company

[ProjectNumber] [ProjectName] ID/Name:

Location/Area: Reference drawing version #: Crew ID/Name

Compliance Verification Heightened Awareness Checkpoints

Compliance with initial job-ready requirements
Compliance with material inspection and tests [Insert items identified at project startup and preparatory meetings]
Compliance with work in process first article

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inspection requirements
Compliance with work in process inspection

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requirements
Compliance with Task completion inspection
requirements
Compliance with inspection and test plan
Production Notes:
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Reported Nonconformances:

Verification of Task Completion (sign and date)

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Subcontractor Sign and date*:

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Task verified complete to specifications (sign and date)

Project Superintendent Sign and date*:

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Task verified complete to specifications (sign and date)

Quality: 5 4 3 2 1
Project Superintendent score subcontractor/crew
Safety: 5 4 3 2 1
performance and feedback notes
Delivery: 5 4 3 2 1
QC Manager Sign and date*:
Task verified complete to specifications (sign and date)
QC Manager score quality performance and feedback Quality: 5 4 3 2 1
notes

* On behalf of the contractor, I certify that this report is complete and correct and equipment and material used and work performed during this reporting
period is in compliance with the contract drawings and specifications to the best of my knowledge except as noted in this report.

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J. QUALITY CONTROLS OF PUNCH ITEMS AND

NONCONFORMANCES
Should a problem occur in the quality of work, we systematically contain the issue and quickly make
corrections. Our first action is to clearly mark the item by tape, tag, or other easily observable signal to
prevent inadvertent cover-up.
Then we expedite a corrective action that brings the workmanship or material issue into conformance by
repair, replacement, or rework. Previously completed work is reinspected for similar nonconformances.
In the event that we cannot correct the item to meet contract specifications, the customer will be notified
and customer approval of corrective actions is required before proceeding.
Fixing problems found is not sufficient. [CompanyName] systematically prevents recurrences to improve
quality. First enhanced controls and management monitoring are put into place to assure work proceeds

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without incident. Then using a structured problem solving process, [CompanyName] identifies root
causes and initiates solutions. Solutions may involve a combination of enhanced process controls,

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training, upgrading of personnel qualifications, improved processes, and/or the use of higher-grade
materials. Follow-up ensures that a problem is completely resolved. If problems remain, the process is
repeated.
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Nonconformances and their resolution are recorded on a Nonconformance Report form. A
Nonconformance Report form exhibit is included in this subsection.
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[CompanyName]
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[CompanyName]
Nonconformance Report
Version October 24, 2011

Nonconformance Report
Control ID Project ID Project Name
[ProjectNumber] [ProjectName]

Preparer Signature/ Submit Date QC Manager Signature / Disposition Date

Description of the requirement or

specification

Description of the nonconformance,

location, affected area, and marking

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Replace Repair Rework Use As-is

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Disposition

Approval of disposition required by customer representative? Yes No

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Customer approval signature /date: ___________________________________
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Corrective Actions
Corrective actions completed Name/Date:_________________________
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Customer acceptance of corrective actions required? Yes No

Name/Date:_________________________
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Preventive Actions

Preventive actions completed Name/Date:_________________________

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[CompanyName]
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 Questions? Call Ed Caldeira 410-451-8006

LIST OF INCLUDED INSPECTION FORMS FOR ELECTRICAL 
 Conduit for Electrical Systems  
 Electrical and Cathodic Protection  
 Enclosed Bus Assemblies  
 Exterior Lighting  
 Grounding and Bonding for Electrical Systems  
 Identification for Electrical Systems  
 Interior Lighting  
 Low‐Voltage Circuit Protective Devices  

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 Low‐Voltage Controllers  

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 Low‐Voltage Electrical Power Conductors and Cables (<600V)  
 Low‐Voltage Electrical Service Entrance  
 Low‐Voltage Switchgear   Pa
 Low‐Voltage Transformers  
 Raceway and Boxes for Electrical Systems  
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 Switchboards and Panelboards 
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 Industry-Specific Information
Available by Division

03 Concrete 08 Openings 27 Communications

04 Masonry 09 Finishes 28 Electronic Safety and

Security

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05 Metals 21 Fire Suppression 31 Earthwork

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06 Wood Plastic
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22 Plumbing 32 Exterior
Composite Improvements
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07 Thermal and 23 HVAC 33 Utilities

Moisture Protection
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26 Electrical
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 Questions? Call Ed Caldeira 410-451-8006
 
 

 
For More Information:
Contact: Ed Caldeira 
410‐451‐8006 
[Link] 
EdC@[Link] 
   

For More Information, contact: Ed Caldeira • Caldeira Quality, LLC • First Time Quality℠ 
410‐451‐8006 • [Link]  • EdC@[Link]