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Management Principles & Info Systems Exam

This document is an exam for the course MCS-052 Principles of Management and Information Systems. It contains 5 questions testing various topics. Question 1 has 4 parts asking about how internet technology improves CRM, types of information system errors and how they are detected, how business models help with decision making, and social/legal/ethical issues in business ownership. Questions 2-4 contain multiple parts testing office automation systems, acceptance testing in business, supply chain management, and distinguishing various IT terms. Question 5 asks for short notes on internet service providers, database management systems, search engines, and e-commerce. The exam tests a wide range of topics related to management information systems.

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Om Prakash Mishra
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73 views2 pages

Management Principles & Info Systems Exam

This document is an exam for the course MCS-052 Principles of Management and Information Systems. It contains 5 questions testing various topics. Question 1 has 4 parts asking about how internet technology improves CRM, types of information system errors and how they are detected, how business models help with decision making, and social/legal/ethical issues in business ownership. Questions 2-4 contain multiple parts testing office automation systems, acceptance testing in business, supply chain management, and distinguishing various IT terms. Question 5 asks for short notes on internet service providers, database management systems, search engines, and e-commerce. The exam tests a wide range of topics related to management information systems.

Uploaded by

Om Prakash Mishra
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

No.

of Printed Pages : 2 MCS-052


MCA (Revised)
Term-End Examination
I_ 9:3-6-
-

June, 2016
MCS-052 : PRINCIPLES OF MANAGEMENT AND
INFORMATION SYSTEMS
Time : 2 hours Maximum Marks : 50
Note : Question no. 1 is compulsory. Answer any three
questions from the rest.

1. (a) Explain how internet technology improves


Customer Relationship Management. 5

(b) What are the 'errors' of an Information


system ? How are they detected ? 5

(c) How is business model helpful in


decision-making process ? 5
(d) What are the social, legal and ethical issues
that confront all forms of business
ownership ? 5

2. (a) What is meant by Office Automation


Systems (OAS) ? Explain. 5
(b) How does OAS support communication and
productivity in the enterprise by
automating work flow and eliminating
bottlenecks ? 5

MCS-052 1 P.T.O.
3. (a) What is Acceptance Testing ? How is this
tool helpful in business ? 5

(b) "SCM systems enable more efficient


management of the supply chain by
integrating the links in a supply chain."
Elucidate the statement. 5

4. Distinguish between the following : 10


(a) OLAP and OLTP
(b) Data warehouse and Data mining
(c) B2B and B2C
(d) Hacking and Cracking

5. Write short notes (in 100 words each) on the


following : 10
(a) Internet Service Provider (ISP)
(b) Database Management System
(c) Search Engine
(d) E-Commerce

MCS-052 2 7,000

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