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Questionnaire PDF

The document is a questionnaire about online food delivery preferences and habits. It asks questions about which food delivery company is preferred (Swiggy or Zomato), how often food is ordered online, which meals are typically ordered, payment preferences, money spent per order, reasons for choosing online delivery, ratings of service aspects of Swiggy and Zomato, and opinions on which company provides more offers, has better customer service, and has more restaurant partnerships.

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Om Prakash Mishra
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17K views5 pages

Questionnaire PDF

The document is a questionnaire about online food delivery preferences and habits. It asks questions about which food delivery company is preferred (Swiggy or Zomato), how often food is ordered online, which meals are typically ordered, payment preferences, money spent per order, reasons for choosing online delivery, ratings of service aspects of Swiggy and Zomato, and opinions on which company provides more offers, has better customer service, and has more restaurant partnerships.

Uploaded by

Om Prakash Mishra
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Questionnaire on Swiggy vs Zomato

DO YOU ORDER FOOD ONLINE?


Yes
No

IF YES, FROM WHICH COMPANY DO YOU PREFER?


Swiggy
Zomato
Others

HOW OFTEN YOU ORDER FOOD ONLINE?


Daily
Weekly
Fortnight
Monthly

WHICH MEAL YOU TYPICALLY ORDER FOOD ONLINE?


Breakfast
lunch
Snacks
Dinner

IN GENERAL, HOW DO YOU PREFER TO ORDER FOOD?


over the mobile app
over the web browser
others

WHAT IS THE APPROXIMATE MONEY YOU SPEND ON ORDERING FOOD PER TIME?
<150
<250
<500
More than 500
HY DO YOU PREFER ONLINE FOOD DELIVERY?
Faster delivery
Convinent
Time saving
Money saving
All the above

WHICH COMPANY SERVICES ARE GOOD IN

in packing
Swiggy
Zomato
Others

in quality of service
Swiggy Zomato
Others

on time delivery
Swiggy
Zomato
Others

WHICH WEBSITE OR APP HAS EASY ACCESIBILITY TO ORDER FOOD?


Swiggy
Zomato
others

billing process and payment option

1 2 3 4 5

poor excellent

Please rate various aspects of food panda in Delivery service

1 2 3 4 5

poor excellent

ordering process

1 2 3 4 5
poor excellent

menu selection

1 2 3 4 5

poor excellent

food quality

1 2 3 4 5

poor excellent

presentation

1 2 3 4 5

poor excellent

Please rate various aspects of zomato in Delivery service

1 2 3 4 5

poor excellent

ordering process

1 2 3 4 5

poor excellent

menu selection

1 2 3 4 5

poor excellent

food quality

1 2 3 4 5

poor excellent

presentation

1 2 3 4 5

poor excellent
billing process and payment option

1 2 3 4 5

poor excellent

ACCORDING TO YOU WHICH COMPANY PROVIDES MORE OFFERS AND PROMOTIONS?


Swiggy
Zomato
Others

WHICH COMPANIES CUSTOMER SERVICE IS GOOD


Swiggy
Zomato
Others

WOULD YOU SUGGEST OTHERS TO BUY FOOD ONLINE, IF YES WHICH COMPANY
Swiggy
Zomato
Others

ACCORDING TO YOU WHICH COMPANY BELOW HAS MORE TIE UPS WITH MOST RESTUARANTS?
Swiggy
Zomato
Others

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