IRCTC Rail Connect Android App
IRCTC RAIL CONNECT
ANDROID APP
USER GUIDE
NOTE: Document is subject to change.. Detailed terms and conditions available on
IRCTC website www.irctc.co.in
User Guide Version 1.5 (T&C Apply) 1|Page
IRCTC Rail Connect Android App
INDEX
S. No. Content Page No.
1 Launch Screen 3
2 User Registration 4-7
3 Login 8
4 Generate PIN 9
5 Login With PIN 10
6 Change PIN 11
7 Forgot Password 12-15
8 Dashboard 16
8 Left Main Menu Details 17
9 Master List 18
10 Ticket Booking 19-34
11 My Bookings History 35-39
12 PNR Enquiry 40-41
13 Failed Transactions 42
14 Steps to Cancel Ticket 43-45
15 Cancelled Tickets History 46
16 Steps to File TDR 47-54
17 TDR History 55-56
18 Ticket Refund History 57-58
19 User Profile page 59
20 Change Password Page 60
21 Contact Us Page 61
22 About Us Page 62
23 Terms & Conditions Page 63
User Guide Version 1.5 (T&C Apply) 2|Page
IRCTC Rail Connect Android App
Launch Page
Tap here for reserved train
bookings.
User Guide Version 1.5 (T&C Apply) 3|Page
IRCTC Rail Connect Android App
User Registration
Tap this button to sign up or
register a new account with
IRCTC.
User Guide Version 1.5 (T&C Apply) 4|Page
IRCTC Rail Connect Android App
User Registration Page 1
User provides the following
details for registration
1. Username
2. Password
3. Confirm Password
4. First Name
5. Middle Name
6. Last Name
7. Date of Birth
8. Select Gender
9. Mobile No.
10. Email ID
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IRCTC Rail Connect Android App
User Registration Page 2
9. Nationality
10. Security Question
11. Occupation
12. Marital Status
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IRCTC Rail Connect Android App
User Registration Page 3
13. Address (Only Numbers &
Alphabets up to 25 characters.
No special characters.)
14. Street (Only Numbers &
Alphabets up to 25 characters.
No special characters.)
15. Area (Only Numbers &
Alphabets up to 25 characters.
No special characters.)
16. Country
17. State
18. City
19. Select Post office
Select this option if Residence
address is same as office
address.
User Guide Version 1.5 (T&C Apply) 7|Page
IRCTC Rail Connect Android App
Login Page
Enter your Username here.
Enter your Password here.
Tick this box if you want to make
password visible.
Select “Booking with OTP” option
here in case OTP based booking
is to be done instead of CAPTCHA
during booking.
Tap this button to Login with
provided username and
password.
User Guide Version 1.5 (T&C Apply) 8|Page
IRCTC Rail Connect Android App
Generate PIN Page (Already Registered Users After First Login)
On first login, create any 4 digit
numeric pin of your choice and
remember for all future logins
into the app.
Re-enter the Pin.
Tap this button to Proceed.
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IRCTC Rail Connect Android App
Login with PIN (Already Generated PIN Users)
Enter the PIN for login into the
app which is previously
generated for same device from
GENERATE PIN page.
Select “Booking with OTP” option
here in case OTP based booking
is to be done instead of CAPTCHA
during booking.
Tap here to login with provided
PIN.
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IRCTC Rail Connect Android App
Change PIN
In case forgot or want to change
PIN, tap on “Forgot/Change Pin”
and re-enter the password to
generate new PIN in login page.
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IRCTC Rail Connect Android App
Forgot Password
To reset/recover password, tap
on “Forgot Password?”
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IRCTC Rail Connect Android App
Forgot Password (Page 1)
Enter user name.
Enter the captcha as shown.
Tap on this button to
continue.
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IRCTC Rail Connect Android App
Forgot Password (Page 2)
Enter Mobile OTP sent on
mobile number registered
with IRCTC.
Enter new password.
Re-enter new password.
Enter Captcha as shown
Tap on Submit button
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IRCTC Rail Connect Android App
Forgot Password (Confirmation
Confirmation)
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IRCTC Rail Connect Android App
Dashboard Page (After Successful Login)
Tap on top left corner
menu icon “☰” to view
the menu options.
Tap here to plan your journey
for train e-ticket new booking
page.
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IRCTC Rail Connect Android App
Left Menu Options
Tap on top left corner menu
icon “☰”to view the following
options:
1. New Booking
2. My Transactions
- My Bookings
- Failed Transactions
- Cancelled Tickets
- TDR History
- Ticket Refund History
3. Cancel Ticket
4. PNR Enquiry
5. File TDR.
6. My Account
- Profile
- Manage Master List
- Change Password
- Aadhaar KYC
7. More
- Vikalp For System Ticket
- About Us
- Contact Us
- Rate Us
- Terms and Conditions
- About IRCTC e-Wallet
8. Book/Cancel Meal
9. Logout
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IRCTC Rail Connect Android App
Master List (To
To Add Frequent Travelling Passengers)
Passengers
Tap here to add new
passenger in master list.
Tap here to edit existing
passenger.
Tap here to delete the
passenger name from the
master list.
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IRCTC Rail Connect Android App
New Booking Page
Tap here to enter “From” or source
station.
Tap here to enter “To” destination
station.
Tap this toggle button to swap the
‘From’ and ‘To’ stations.
Select checkbox to include trains
that runs on other day then
selected date.
Select checkbox for Special
concession Booking.
Tap here to display calendar for
selecting specific future journey
date other than “TODAY” &
“TOMORROW”.
Tap this button to search trains.
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IRCTC Rail Connect Android App
Select Station Page (“From” & “To” station selction)
Select From i.e. Source station.
Select To i.e. Destination station.
After typing the initial letters of
the station name suggestion for
station list will be populated.
Desired station can be selected
by tapping on the list.
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IRCTC Rail Connect Android App
Train List Page
Tap here to see available trains on
next day.
Tap here to modify date of journey.
Tap here to see available trains on
previous day.
Tap here to select Quota. Scroll left
or right to see all available quota
options. (GENERAL, LADIES, SENIOR
CITIZEN, TATKAL, PREMIUM
TATKAL, DIVYAANG)
Tap here to select the train.
Tap on class to view seat
availability.
Tap here to see the probability of
confirmation of Waiting List Ticket
Tap on Book Now to continue
booking ticket.
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IRCTC Rail Connect Android App
Train List Page (Route Map & Fare)
Tap on this icon to view the
route map of the selected train.
Tap on this icon to see the
selected class’s fare details.
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IRCTC Rail Connect Android App
Route Map Page
Route details of the train
selected by the user on ‘Train
List’ page.
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IRCTC Rail Connect Android App
Fare Breakup Page
General fare breakup details in the
selected class of the train.
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IRCTC Rail Connect Android App
Add Passenger Page
Tap here to add the passenger from
the master list of the passenger.
Tap to add passengers of 5 years and
above age.
Select Yes or No option to avail Travel
Insurance.
Tap to add child passengers below 5
years age.
Tap to open the journey preferences
page. Boarding point change option,
reservation choice(lower berth),
coach preference, book only confirm,
etc. can be added from here.
Tap to Add GSTIN Details if Available
Enter mobile number in which the
booking SMS, cancellation SMS and
final seating confirmation (if
applicable) related SMS would be
Tap here to view ‘Terms and
Conditions’ of travel insurance policy.
Tap this button to proceed for
booking.
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IRCTC Rail Connect Android App
Select Passenger Page (from Master List)
Select the passengers from the master
passenger list. You can add frequent
travelling passenger details in master
list from left menu under ‘My Account’
section.
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IRCTC Rail Connect Android App
Preferences Page
Tap here to select/change the
boarding point. (Note: Boarding
point can be changed only once)
Select this option to consider for
auto upgradation facility.
Select this option to continue
booking only if confirm
seats\berths are allocated.
Select from these options if you
want any specific condition like
lower berth, same coach, etc.
Enter Your Preferred coach
number, if the booking has to be
done in a particular coach only.
Tap to proceed.
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IRCTC Rail Connect Android App
Passenger Details Page
Tap“<”, to go back and navigate to
Add passenger page.
Enter passenger Name in the field
provided.
Enter passenger Age in the field.
Note: If Female passenger age is 58
or above and male is 60 or above,
user needs to check senior citizen
options to avail senior citizen discount
Select Gender (Male or Female or
Transgender)
Tap to select the berth preference
from the list.
Tap to select the Country from the
list. Foreign nationals need to enter
passport number.
Tap on “Done” to navigate to add
passenger page to add/modify more
passengers.
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IRCTC Rail Connect Android App
Add Passenger Page (After
After adding passengers)
Select Yes if Passenger wants Travel
Insurance, else select No.
Passenger Details are listed whichever
applicable as:
Name
Age Gender | Senior Citizen| Berth
Preference | Food Preference
To edit the passenger details tap on
Passenger name.
Tap to delete the passenger from
passenger list.
Enter passenger mobile number on
which booking SMS will be sent.
Tap here to view ‘Terms and
Conditions’ of travel insurance policy.
Tap to continue booking ticket with
added passengers.
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IRCTC Rail Connect Android App
Payment Details Page
Train details, source/destination &
boarding station, class,
departure/arrival time, availability and
Passenger count & fare details are
displayed here.
Applicable travel insurance premium
and IRCTC service charge is displayed
here. These amounts are inclusive of
GST.
The Net Amount which is the total of
Ticket fare, Travel insurance premium
and IRCTC Service charges are
displayed here.
Enter the CAPTCHA as shown in image
to continue booking. For users, who
have selected “Booking with OTP”
option during login will get an OTP on
mobile and same needs to be entered
here instead of CAPTCHA on this page.
Tap on “Proceed to Payment” to
navigate to “Make Payment” page.
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IRCTC Rail Connect Android App
Make Payment Page
Tap on the particular payment
option for making Payment.
Tap to proceed with payment
using selected payment option.
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IRCTC Rail Connect Android App
Make Payment Page (e-Wallet
Wallets)
Tap on the “e-Wallets” to view
and select payment option for
making Payment.
Tap to proceed with payment
using selected payment option.
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IRCTC Rail Connect Android App
Make Payment Page (BHIM/UPI,
BHIM/UPI, Netbanking, Credit/Debit Cards, Others)
Others
Tap on “BHIM/UPI, Net
banking, Credit/Debit
/Cash Cards, Others” to
view and select payment
option for making
payment.
Tap to proceed with payment
using selected payment option.
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IRCTC Rail Connect Android App
Booking Details (ERS) Page
You can see your PNR number
in this page.
Scroll Up/Down to see the full
passenger/ticket details.
You can book another ticket
on tap of this button.
Scroll and tap on ‘My
Bookings’ to see ticket booking
You can see Passenger Details
and Current seat Status.
Tap on ‘Save Ticket’ to save
your ticket details in mobile
device.
Tap to “Book a Meal” to book
meal/food for your journey.
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IRCTC Rail Connect Android App
My Bookings Page
List of PNRs booked by user is
displayed here.
Tap to sort the PNR/trips list
depending on Departure date or
Booking date.
PNR details including train details,
Station code, Arrival and
Departure time with booking date
are displayed here.
Date of Journey for each trip is
displayed here.
Tap on specific PNR No to see
more details and options.
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IRCTC Rail Connect Android App
My Bookings Page (Details after tapping PNR Number)
Number
Below mentioned fields are
displayed in selected PNR expanded
section:
1. Vikalp Opted
2. Travel Insurance Policy opted
3. Travel Insurance by
4. Issue Date for travel insurance
5. Link to fill nominee details
6. Quota
7. Class
8. Ticket charges
9. Bank Name
10. Chart Status (Available after
tapping ‘Current Status’ button
from overflow options menu.)
Options menu is available by
tapping here.
Following passenger wise details
are also displayed:
1. Passenger Name Age Gender |
Food Preference
2. Booking status and ticket status.
3. Current Status (Available after
tapping ‘Current Status’ button
from overflow options menu.)
4. Policy No.
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IRCTC Rail Connect Android App
My Bookings Page (Overflow Menu)
Tap here to see the overflow menu
options to view/save ticket, current
status, cancel ticket, to opt Vikalp
(alternate) train and change
boarding point for selected PNR
number.
Tap here to view/save ticket.
Tap here to view current Status of
selected PNR.
Tap here to cancel Ticket.
Tap here to choose Opt Vikalp Train
option.
Tap here to change Boarding Point.
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IRCTC Rail Connect Android App
My Bookings Page (Overflow Menu for Editing Vikalp Option)
Tap here to Edit Vikalp train options
only once after booking.
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IRCTC Rail Connect Android App
Ticket Details Page (View Ticket/
Ticket/Save ERS)
Tap here to save the ticket
details in mobile device.
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IRCTC Rail Connect Android App
PNR Enquiry
Enter PNR number to see the
current status of any Railway
PNR.
Tap here to fetch details.
Favourite PNR list is available
here and can be used to quickly
check PNR status without
retyping.
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IRCTC Rail Connect Android App
PNR Enquiry (Details)
Tap on Heart Symbol at Right
side of PNR to add under
Favourite PNR list.
Passenger wise Booking and
Current Status are displayed
here.
Tap on delete Icon to
Remove PNR of Passed
Journey.
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IRCTC Rail Connect Android App
Failed Transaction Page
All your pending or failed
transactions are listed here.
Tap on transaction id to view
transaction status details.
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IRCTC Rail Connect Android App
Steps to Cancel Ticket:
1. Left Menu Page
Tap on Cancel Ticket option to
cancel ticket before the final
chart preparation.
Note: Please refer latest railway refund
rules for applicable refund amount.
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IRCTC Rail Connect Android App
Steps to Cancel Ticket:
2. Cancel Ticket Page
Tap on Cancel Ticket Option to proceed
for cancellation of the ticket/passengers.
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IRCTC Rail Connect Android App
Steps to Cancel Ticket:
3. Confirm Cancel Page
Please check the details before
proceeding further for cancellation from
here.
Select all or specific passengers to cancel
full ticket or specific passengers
respectively.
Tap on this button to cancel.
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IRCTC Rail Connect Android App
Cancelled Tickets History
All your cancelled ticket details
are listed here.
Tap on Cancellation id to view
cancel ticket details.
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IRCTC Rail Connect Android App
Steps to File TDR:
1. Left Menu Page
Tap on File TDR Option to File
TDR for the ticket after the
final chart preparation.
Note: Please refer latest railway refund
rules.
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IRCTC Rail Connect Android App
Steps to File TDR:
2. File TDR Page
Tap on the ticket to File TDR.
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IRCTC Rail Connect Android App
Steps to File TDR:
3. Passenger Detail Page
Check this box to select the
passenger to File TDR.
Tap on this button to continue
filing TDR.
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IRCTC Rail Connect Android App
Steps to File TDR:
4. TDR Reason Page
Tap on this button to choose the
reason for filing TDR.
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IRCTC Rail Connect Android App
Steps to File TDR:
5. TDR Reason Page (Select TDR Reason)
Tap to choose from the reasons
for filing TDR.
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IRCTC Rail Connect Android App
Steps to File TDR:
6. TDR Reason Page
Tap on this button to file TDR
with the selected reason.
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IRCTC Rail Connect Android App
Steps to File TDR:
7. TDR Reason Page (Confirmation Popup)
It is a confirmation message: Tap
‘Yes’ if you want to file TDR and
‘No’ if you don’t want to file
TDR.
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IRCTC Rail Connect Android App
Steps to File TDR:
8. TDR Reason Page (TDR Filed)
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TDR History Page
Tap on TDR History option in
left menu to check History
after filing TDR for the ticket.
Tap on specific PNR No to see
more details.
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IRCTC Rail Connect Android App
TDR History Page (Details
(Details)
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Refund History Page
Tap on Ticket Refund History
in left menu to check Refund
History.
Tap on Any transaction from
list to view more refund
details.
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IRCTC Rail Connect Android App
Refund History Page (Details
(Details)
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IRCTC Rail Connect Android App
User Profile Page
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IRCTC Rail Connect Android App
Change Password Page
Enter current password.
Enter New Password.
Confirm New Password to
Confirm.
Tap “Change Password” to
change the password.
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IRCTC Rail Connect Android App
Contact Us Page
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IRCTC Rail Connect Android App
About Us Page
Mobile app’s latest version
number is displayed here.
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IRCTC Rail Connect Android App
Terms & Conditions Page
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