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Hotel Training and Development Policy

The memorandum outlines the hotel's policy for training and development. It states that all staff must receive adequate training on skills and knowledge to provide quality service to customers and shareholders. Department heads must prepare prioritized training modules for review and approval by the general manager before conducting training. All staff are obligated to attend training provided by the hotel to help implement the hotel's strategies and gain a competitive advantage.

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Chhong Charkrong
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92 views1 page

Hotel Training and Development Policy

The memorandum outlines the hotel's policy for training and development. It states that all staff must receive adequate training on skills and knowledge to provide quality service to customers and shareholders. Department heads must prepare prioritized training modules for review and approval by the general manager before conducting training. All staff are obligated to attend training provided by the hotel to help implement the hotel's strategies and gain a competitive advantage.

Uploaded by

Chhong Charkrong
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

MEMORANDUM

Date : 17-Jan-2019
To : All Heads Of Department
From : Mr.Chhong Charkrong
Human Resource Manager
CC : Mr.Oeun Vicheth
General Manager
Re : Hotel Policy for Training and Development
Value Statement , Mission Statement, Company Goals

Dear Management Team,


According to our policy for training and development, to make sure our hotel’s
strategy implementation toward success as well as contribution to develop robust
management system, staffs must have adequate knowledge and skills to provide quality
service to our value customer and shareholders. All head of department must prepare most
prioritized training modules and submit to Human Resource Department for review and get
approval from General Manager prior to training conduct. All staffs who work at Furi Times
Square Hotel are obligated to attend training provided by hotel.
Finally, we are , hopefully, committed altogether to contribute physically and emotionally
effort to implement strategies formulated by hotel management toward competitive
advantage.
Thank you very for participation with us.

Prepared by: Approved by:

HR Manager General Manager

Cc: HODs

Address: Ekreach Street, Phum 1, Sangkat 3, Sihanoukville, Preah Sihanouk Province.


Phone: 012 999 183 / 016 325266
E-mail: [email protected]

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