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Process Clause Matrix

The document is a process/clause assignment matrix that shows which processes and roles are responsible for each clause of the ISO 9001:2015 quality management system standard. It assigns responsibility for addressing risks and opportunities, planning quality objectives, and ensuring resources and documented information to various managers and departments like engineering, purchasing, production, and quality management. The matrix provides a overview of how the organization plans to meet the requirements of the ISO 9001:2015 standard through allocation of processes and responsibilities.

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4K views2 pages

Process Clause Matrix

The document is a process/clause assignment matrix that shows which processes and roles are responsible for each clause of the ISO 9001:2015 quality management system standard. It assigns responsibility for addressing risks and opportunities, planning quality objectives, and ensuring resources and documented information to various managers and departments like engineering, purchasing, production, and quality management. The matrix provides a overview of how the organization plans to meet the requirements of the ISO 9001:2015 standard through allocation of processes and responsibilities.

Uploaded by

samyfouad
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Process/Clause Assignment Matrix ISO 9001:2015 QMS

Communication
Responsibility
Order Launch

Management
conforming

Packaging/
Production
Purchasing

Receiving/
Inspection
Quotation

Customer

Activities
Shipping

Support
Product
Non-
Processes/Clause Assignment Matrix

Plant Manager

HR., Facilities,
Management

Management
Engineering
Scheduling/

Purchasing
Sales/Eng.

Assurance

& Finance
Manager

Business
Systems
Quality

Quality
Clause

Sales
Top
Clause Title/Process Owner
No.

4 Context of the Organization

4.1 Understanding the organization and its context X X X


4.2 Understanding the needs and expectations of interested parties X X X X X X X
4.3 Determining the scope of the quality management system X
4.4 Quality management system and its processes X

5 Leadership

5.1 Leadership and commitment: General and customer focus X


5.2 Policy: Establishing and communicating X
5.3 Organizational roles, responsibilities and authorities X

6 Planning

6.1 Actions to address risks and opportunities X X X X X X X X X X


6.2 Quality objectives and planning to achieve them X
6.3 Planning of changes X X

7 Support

7.1 Resources X X X X
7.2 Competence X X
7.3 Awareness X X X X X X X X X X
7.4 Communication X
7.5 Documented information X X X X X X X X X X

Document Ref: Page 1 of 2


Process/Clause Assignment Matrix ISO 9001:2015 QMS

Communication
Responsibility
Order Launch

Management
conforming

Packaging/
Production
Purchasing

Receiving/
Inspection
Quotation

Customer

Activities
Shipping

Support
Product
Non-
Processes/Clause Assignment Matrix

Plant Manager

HR., Facilities,
Management

Management
Engineering
Scheduling/

Purchasing
Sales/Eng.

Assurance

& Finance
Manager

Business
Systems
Quality

Quality
Clause

Sales
Top
Clause Title/Process Owner
No.

8 Operation

8.1 Operational planning and control X X


8.2 Requirements for products and services X X X X X X
8.3 Exclusion for this clause - design
8.4 Control of externally provided processes, products and services X X
8.6 Release of products and services X X X X
8.7 Control of non-conforming outputs X X X X

9 Performance evaluation

9.1 Monitoring, measuring, analysis and evaluation X X X X X X X X X


9.2 Internal audit X
9.3 Management Review X

10 Improvement

10.1 General X X
10.2 Non-conformity and corrective action X X X X X X X
10.3 Continual improvement X X X X X X X X X X

Document Ref: Page 2 of 2

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