MATRIXx

TM

System Administrator Guide

(Windows)

MATRIXx System Administrator Guide (Windows)

April 2004 Edition

Part Number 371149A-01
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Contents

About This Manual

Organization...................................................................................................................ix
Conventions ...................................................................................................................ix
Format Conventions ........................................................................................x
Code Examples or Program Output ..................................................x
Symbol Conventions .......................................................................................x
Environment Variables .....................................................................x
Related Publications ......................................................................................................xi

Chapter 1
Installation Overview and Platform Requirements
Installation Overview.....................................................................................................1-1
Platform Requirements ..................................................................................................1-1
Hardware Requirements ..................................................................................1-2
Software Requirements ...................................................................................1-2
Compatible Compilers and Operating System Versions .................................1-3
Minimum Disk Space Requirements ................................................1-3
Installation Configurations ............................................................................................1-4
Standard Installation........................................................................................1-4
Server Installation............................................................................................1-5
Client Installation ............................................................................................1-5
Licensing........................................................................................................................1-5
Troubleshooting Information .........................................................................................1-5

Chapter 2
Software Structure
Planning Options............................................................................................................2-1
Directory Structure ........................................................................................................2-1

Chapter 3
Licensing and Terminology
Licensing Overview .......................................................................................................3-1
Floating and Node-Locked Licenses ...............................................................3-1
Redundant License Servers .............................................................................3-1
Flexible License Checkout ..............................................................................3-2

National Instruments Corporation v MATRIXx System Administrator Guide (Windows)

Contents

Xmath Licensing Commands ........................................................................................ 3-3

LICENSECHECKOUT .................................................................................. 3-3
LICENSEUSER .............................................................................................. 3-3
LICENSEINFO ............................................................................................... 3-5
LICENSEFILE................................................................................................ 3-5
NIREFNUM.................................................................................................... 3-5
Using Licensing............................................................................................................. 3-6
License Files.................................................................................................................. 3-6
Proxy License Files ....................................................................................................... 3-8
Compatibility .................................................................................................. 3-8
Licensing Requirements ................................................................................................ 3-9
Finding the Host ID......................................................................................... 3-9
Finding the Computer Name........................................................................... 3-10
Contacting National Instruments .................................................................... 3-10

Chapter 4
Installation and Related Tasks
Version 7.x Installation ................................................................................................. 4-1
Requirements .................................................................................................. 4-1
Installation Procedure ..................................................................................... 4-1
License Installation ......................................................................................... 4-4
Installing Other Components......................................................................................... 4-6
Installing Altia Design Animation .................................................................. 4-6
Installing Altia FacePlate ................................................................................ 4-7
Installing the Standalone License Manager .................................................... 4-7
Installation Procedure ....................................................................... 4-8
Installing Redundant License Servers............................................................. 4-8
Updating a License File................................................................................................. 4-9
Using Online Help......................................................................................................... 4-9
Printing Files ................................................................................................... 4-9
Installation-Related Tasks ............................................................................................. 4-9
Setting Up a User Environment for Printing................................................... 4-9
Running Multiple MATRIXx Versions .......................................................... 4-10
Recording Your Reference Number ............................................................... 4-10
Moving the MTXHOME Directory Tree to Another Directory ..................... 4-10
Configuration Management Tasks .................................................................. 4-10
Troubleshooting Your Installation .................................................................. 4-11
Virus Scanners and Utility Software ................................................ 4-11
Temp Directory Usage During Install .............................................. 4-12
License Servers................................................................................. 4-12
Uninstalling Version 7.x................................................................................................ 4-13

MATRIXx System Administrator Guide (Windows) vi ni.com

 Contents

Chapter 5
FLEXlm Licensing Tools
FLEXlm Utilities ...........................................................................................................5-1
lmgrd................................................................................................................5-1
lmstat ...............................................................................................................5-2
lmreread...........................................................................................................5-3
lmhostid ...........................................................................................................5-3
lmdiag ..............................................................................................................5-4
lmver................................................................................................................5-4
lmborrow .........................................................................................................5-4
Initiating Borrowing..........................................................................5-5
Clearing the Borrowed License Setting ............................................5-6
Determining Borrowed License Status .............................................5-6
Returning a Borrowed License Early................................................5-6
lmutil................................................................................................................5-7
lmtools .............................................................................................................5-7
Configuration Using License File .....................................................5-8
Configuration Useing Services .........................................................5-8
Resolving Problems .......................................................................................................5-8
General Debugging Tips..................................................................................5-8
Support Issues..................................................................................................5-9
Troubleshooting License Manager Problems ................................................................5-10
Host ID Problems ............................................................................................5-10
Connection Problems.......................................................................................5-11
Other Client Problems .....................................................................................5-12
Other Server Problems ....................................................................................5-12
Daemon Log File ...........................................................................................................5-14
Informational Messages...................................................................................5-14
Configuration Problem Messages....................................................................5-16
Daemon Software Error Messages ..................................................................5-17

Appendix A
Technical Support and Professional Services

National Instruments Corporation vii MATRIXx System Administrator Guide (Windows)

About This Manual

This manual tells how to install MATRIXx product family version 7.x.

Organization
This manual includes the following:
Chapter 1, Installation Overview and Platform Requirements, defines
the version 7.x installation and platform requirements.
Chapter 2, Software Structure, describes the MATRIXx Product
Family directory structure and planning options.
Chapter 3, Licensing and Terminology, describes licensing-related
terminology and tasks.
Chapter 4, Installation and Related Tasks, gives a detailed explanation
of the version 7.x installation procedure and related tasks.
Chapter 5, FLEXlm Licensing Tools, discusses the version 7.x license
manager utilities, license manager debugging, and daemon log file.

Conventions
The following conventions appear in this manual:

The symbol leads you through nested menu items and dialog box options
to a final action. The sequence FilePage SetupOptions directs you to
pull down the File menu, select the Page Setup item, and select Options
from the last dialog box.

This icon denotes a note, which alerts you to important information.

This icon denotes a caution, which advises you of precautions to take to

avoid injury, data loss, or a system crash.

bold Bold text denotes items that you must select or click in the software, such
as menu items and dialog box options. Bold text also denotes parameter
names.

italic Italic text denotes variables, emphasis, a cross reference, or an introduction

to a key concept. This font also denotes text that is a placeholder for a word
or value that you must supply.

National Instruments Corporation ix MATRIXx System Administrator Guide (Windows)

About This Manual

monospace Text in this font denotes text or characters that you should enter from the
keyboard, sections of code, programming examples, and syntax examples.
This font is also used for the proper names of disk drives, paths, directories,
programs, subprograms, subroutines, device names, functions, operations,
variables, filenames, and extensions.

monospace bold Bold text in this font denotes the messages and responses that the computer
automatically prints to the screen. This font also emphasizes lines of code
that are different from the other examples.

monospace italic Italic text in this font denotes text that is a placeholder for a word or value
that you must supply.

Platform Text in this font denotes a specific platform and indicates that the text
following it applies only to that platform.

Format Conventions
Code Examples or Program Output
This manual uses a special formatting convention to present code examples
or screen output from the installation program. The example format has a
numbered heading followed by a line; the end of the example is also
followed by a line.

Symbol Conventions
Environment Variables
This manual uses the % character to denote environment variables. For
example, %SystemRoot%\system32\drivers\etc\hosts is not an
absolute path, because it depends on the definition of %SystemRoot%.
The most commonly used environment variable in this document is
%MTXHOME%, which is used to refer to the MATRIXx Product Family
installation directory.

MATRIXx System Administrator Guide (Windows) x ni.com

 About This Manual

Related Publications
National Instruments provides a library of publications to support its
products. Of special interest to the users of this publication are the
installation guides, summarized as follows:
MATRIXx Product Family CD and booklet Installation Guide
(Windows)
FLEXlm End User Manual (from Macrovision Corporation)
For additional documentation, refer to the MATRIXx Help or the
National Instruments Web site at ni.com/matrixx.

National Instruments Corporation xi MATRIXx System Administrator Guide (Windows)

Installation Overview and
1
Platform Requirements
This chapter provides an overview of hardware and software requirements
for MATRIXx version 7.x.

Installation Overview
MATRIXx version 7.x includes installation software that performs a
complete installation for the product. This includes three setup types as
described in Table 1-1.

Table 1-1. Setup Types

Type Description
Client Installs client software only.
Server (Windows 2000/NT/XP) Installs the product software on a
network server.
Standard Installs the product software on a local PC.

Note The Server and Standard installation processes require approximately 135 MB of
disk space during the installation process. The product software requires approximately
24 to 48 MB of RAM.

The installation software includes the Flexible License Manager

(FLEXlm).

Note MATRIXx can be installed on a file server using a shared license manager.

Platform Requirements
National Instruments supports the MATRIXx version 7.x software in the
hardware and software environments described in the following sections.

National Instruments Corporation 1-1 MATRIXx System Administrator Guide (Windows)

Chapter 1 Installation Overview and Platform Requirements

Hardware Requirements
The following requirements apply to all computers that will run MATRIXx
on Windows 2000/NT/XP:
Pentium III 500 MHz or equivalent.
Minimum 32 MB RAM, 64 MB recommended.
A video card that supports a minimum of 256 colors at 800 600
resolution; 65,536 colors at 1024 768 resolution is recommended;
True Color setting (16 million) is supported.
A CD-ROM drive.
Approximately 135 MBs of disk space to complete a full MATRIXx
installation. Refer to Table 1-3 for details.
A 2-button Microsoft compatible mouse, with a 3-button Logitech
mouse or equivalent preferred.

Note You can change the number of colors for your display through StartSettings
Control PanelDisplaySettings.

Software Requirements
The following requirements apply to all computers that will run MATRIXx
on Windows 2000/NT/XP:
The MATRIXx software requires Windows 2000, Windows NT
version 4.0 or Windows XP. Supported installations include English,
Japanese, and German.
If you want to link your own C code to Xmath or SystemBuild, you
must purchase and install a copy of Microsoft Visual C++ or 6.0.
For FORTRAN you must install a copy of DIGITAL Visual Fortran 5.0
or 6.0.

Note DIGITAL Visual Fortran 5.0 for Windows NT (releases 408 through 333E) requires
a patch for the linker before it will work properly. Contact Digital at
www.digital.com/fortran to acquire the patch.

Floating licenses require properly functioning TCP/IP networking

which includes Winsock 1.1 or later.
Internet Explorer 5 or later is required for MATRIXx Help.

MATRIXx System Administrator Guide (Windows) 1-2 ni.com

 Chapter 1 Installation Overview and Platform Requirements

Compatible Compilers and Operating System Versions

The MATRIXx version 7.x software was developed and tested with the
operating system versions and compiler versions listed in Table 1-2. These
configurations are recommended for optimal compatibility.

Other operating system versions and compiler versions may be compatible

with the MATRIXx version 7.x software, please check the National
Instruments Support page at ni.com/support or contact Technical
Support at [email protected] or (877) 493-2404.

Table 1-2. Verified Compilers

Compiler Windows 2000, Windows NT 4.0, or Windows XP

C or C++ Microsoft Visual C / C++ version 6.0
FORTRAN DIGITAL Visual Fortran version 6.0

Caution Other compilers may work in certain cases, but they are not supported.
NI recommends against using unsupported compilers.

Minimum Disk Space Requirements

The minimum space requirements for the MATRIXx software on a
Windows host are shown in Table 1-3. A complete installation requires
approximately 135 MB of disk space during the MATRIXx installation
process. This may be significantly larger for large disk partitions that use a
FAT format.

Table 1-3. Minimum Disk Space Requirements

Product Space Required

MATRIXx 135 MB
License Manager 5 MB
Altia Design Animation (optional) 45 MB
Altia FacePlate (optional) 25 MB
Full installation ~210 MB

National Instruments Corporation 1-3 MATRIXx System Administrator Guide (Windows)

Chapter 1 Installation Overview and Platform Requirements

Installation Configurations
MATRIXx supports three installation types on Windows hosts: standard,
server, and client. A PC can only support one of these installation types at
a time for a given version of MATRIXx. If you want to change installation
types for a version, you should uninstall and then reinstall that version.
Multiple different versions of MATRIXx software can be installed at one
time on the same machine, including different installation types.

Figure 1-1. Typical Client-Server Configuration

Standard Installation
A standard installation installs the full set of MATRIXx software on the
local Windows system. Typically, this type of installation is not visible to
other machines on the network because it uses a local installation path not
accessible to other systems.

If you perform a standard install specifying the installation directory with

a valid pathname in Uniform Naming Convention (UNC) format, for
example:
\\computername\sharename\ni

MATRIXx System Administrator Guide (Windows) 1-4 ni.com

 Chapter 1 Installation Overview and Platform Requirements

then the installation will be visible to other users similar to a server

installation.

Server Installation
A server installation, installs the full set of MATRIXx software on the local
Windows system similar to a standard installation. However, a server
installation will, if necessary, automatically create a directory share with a
user specified name for the local install directory, thus ensuring that the
software is visible to other client systems on a network. A server
installation can also accept a valid UNC format pathname for the
installation directory path.

Client Installation
A client installation (requiring only 5 KB of disk space) creates shortcuts
to an existing server installation of MATRIXx and updates any Windows
shared system files on the client required to run the MATRIXx software.
It does not place any other software on the client system. During a client
installation of MATRIXx, you will be asked to specify the network
pathname of an existing MATRIXx server installation.

All client machines that will use MATRIXx software must be able to access
the %MTXHOME% root directory on the server machine.

Licensing
MATRIXx uses FLEXlm licensing utilities. For licensing information,
refer to Chapter 3, Licensing and Terminology, Chapter 5, FLEXlm
Licensing Tools, or the FLEXlm End User Manual on the MATRIXx
Bookshelf.

Troubleshooting Information
For troubleshooting tips, refer to the Troubleshooting Your Installation
section of Chapter 4, Installation and Related Tasks. For additional
troubleshooting assistance contact [email protected].

National Instruments Corporation 1-5 MATRIXx System Administrator Guide (Windows)

Software Structure
2
This chapter describes installation planning options and version 7.x
directory structure.

Planning Options
Before starting the installation, you should make decisions about how and
where you want to install MATRIXx tools. These issues must be addressed
before you start the installation procedure detailed in Chapter 4,
Installation and Related Tasks.

MATRIXx version 7.x must be installed in a different installation directory

if you plan to keep versions prior to 6.x. The version 7.x installation will not
affect an older version of MATRIXx software as long as you do not use the
same parent directory. You do not have to do any extra work to keep the
older version of MATRIXx, which will still use its own license manager.

You can install a copy of MATRIXx on a local node using either floating
or node-locked licensing, or, you can use a file server (a shareable disk) and
a shared license manager to install the MATRIXx software on a network
server. The directory structure detailed here is of interest in both situations,
as it handles multiple versions and multiple platforms.

Directory Structure
The directory structure shown in Figure 2-1, shows the MATRIXx product
structure, which enables you to manage the software in a central location in
a network environment. This structure reduces the system administration
issues of multiple installations for a given platform, because installation
can be completed solely on a file server using a common license manager.
Then a simple client installation on a networked node will let you access
the file server installation. You can safely install multiple versions of
MATRIXx version 7.x into a common root installation directory
(%MTXHOME%).

National Instruments Corporation 2-1 MATRIXx System Administrator Guide (Windows)

Chapter 2 Software Structure

Note All machines that will use MATRIXx software must be able to access the
%MTXHOME% root directory. %MTXHOME% and installation_directory (referred to
elsewhere in this document) are equivalent.

The commands used to invoke the MATRIXx suite of products can be

found in the %MTXHOME%\bin directory.

(%MTXHOME%)

bin NILM mx_version (see note below) altia

(%MATRIXX%)

config.txt case demos perl sysbld version xmath

debug.log
(%CASE%) (%SYSBLD%) (%XMATH%)
license.dat ACA
aerolib_env bin
lmhostid.exe
ACC bin demos basic
lmgrd.exe
DIT demo doc control
xmath.bat
bin etc etc
sbsim.bat dsp
autostar.bat etc examples examples
gui
ia.bat icons help
icdm
encrypt.bat lib include
ifilter
mtxdemo.bat lib
palettes
mtxhelp.bat isid
scripts modules
src modelReduction
src
startup neuralnet
tools
readme.txt optimize
xms
relnotes.txt robust
version.dat
Note: version has the form 7x.x xmu
v6support.txt

Figure 2-1. MATRIXx Product Family Sample File Structure

MATRIXx System Administrator Guide (Windows) 2-2 ni.com

Licensing and Terminology
3
This chapter provides an overview of licensing and describes
licensing-related terminology and tasks. Version 7.x includes a license
daemon, lmgrd.exe which controls all National Instruments product
licenses. lmgrd.exe resides in the directory NILM and must be running
on your license server (or on all three if you have a redundant license server
configuration). It does not have to be on the node where you install
version 7.x.

Licensing Overview
MATRIXx licensing includes the following features:
Floating and node-locked licenses
Redundant license servers (optional)
Flexible license checkout

Floating and Node-Locked Licenses

License configurations for counted floating licenses, node-locked licenses,
and evaluation licenses are available on Windows 2000/NT/XP systems.
To check out a floating license or counted node-locked licenses, a client
system must be connected to the network and have properly functioning
TCP/IP software with Winsock support. Evaluation and uncounted
node-locked licenses do not require that you have a running license server
or network support.

Windows 2000/NT/XP systems can check out floating licenses from either
a Windows 2000/NT/XP or UNIX license server. To check out licenses
from a network license server, a Windows system must reference a copy of
the same license.dat file used by the network server, or it must
reference a proxy license file (refer to the Proxy License Files section).

Redundant License Servers

Redundant license servers are a set of three nodes designated to serve the
same license file. If any node fails, the other two nodes will still be
available to serve the licenses for MATRIXx.

National Instruments Corporation 3-1 MATRIXx System Administrator Guide (Windows)

Chapter 3 Licensing and Terminology

To support the redundant license server scheme, National Instruments

requires the following information for the three servers: the
computername and hostid (that is, an Ethernet address) for each server.
Windows 2000/NT/XP systems can check out floating licenses from
redundant systems containing any combination of Windows and UNIX
servers.

NI issues redundant license server keys once you provide the hostid of the
three servers. At a minimum, you need to run the standalone license server
installation program and start the license server on each machine. Follow
the instructions described in the Installing Redundant License Servers
section of Chapter 4, Installation and Related Tasks.

Figure 3-1 shows a typical redundant license-server configuration.

Figure 3-1. Typical Redundant License Server Configuration

Flexible License Checkout

With MATRIXx version 7.x licensing, a feature (product component) is
checked out as you use it. A feature stays checked out until you exit that
product component. For example, Xmath and SystemBuild modules are
checked out when first used and stay checked out until you exit Xmath or
SystemBuild. SystemBuild is checked out when you launch the Catalog
Browser (by starting SystemBuild) and stays checked out until you exit
SystemBuild. The flexible license checkout feature is also known as
on-demand checkout.

MATRIXx System Administrator Guide (Windows) 3-2 ni.com

 Chapter 3 Licensing and Terminology

Xmath Licensing Commands

Xmath has the following license-related commands:
LICENSECHECKOUT for checking out features for future use
LICENSEUSER for displaying assigned licenses for any feature names
specified
LICENSEINFO for displaying a license report for your site
LICENSEFILE for displaying the current license file search path
ISIREFNUM for identifying your reference number

All of these commands must be run from the Xmath Commands window.

LICENSECHECKOUT
LICENSECHECKOUT is an intrinsic command that checks out a license for
the listed feature or features. Run LICENSEINFO to see a list of feature
names. Features are specified as strings, and the name must be exactly as
displayed by LICENSEINFO.

Although features are normally checked out on-demand, you can use
LICENSECHECKOUT to reserve features for future use (for example, for a
scheduled demo or presentation). They are checked in when you exit
Xmath.

This command can be placed in a global or local startup.ms file to

check out required features at startup. The syntax is as follows:
LICENSECHECKOUT feature1,feature2,...featureN

For example:
LICENSECHECKOUT"Xmath","Control","Sysid","Sysid2",
"sysbld","case"

LICENSEUSER
The LICENSEUSER utility displays assigned licenses for any feature
names specified. The default feature is Xmath if no argument is specified.
LICENSEUSER accepts feature names in string form. To see a list of the
feature names for products you have purchased (for example, aca indicates
AutoCode Ada), issue the LICENSEINFO command. The syntax for
LICENSEUSER is as follows:
LICENSEUSER feature1,feature2,...featureN

National Instruments Corporation 3-3 MATRIXx System Administrator Guide (Windows)

Chapter 3 Licensing and Terminology

Typical output is shown in Example 3-1.

Example 3-1 LICENSEUSER output

licenseuser "xmath","aca"
Users of Xmath:
Number of licenses purchased : 10
Number of unused licenses : 4

User Node Name Starting Time

muemura sampras Thu May 29 19:33:44 1999
lynch tribble Thu May 29 19:34:36 1999
sanjay castaway Sat May 31 19:01:04 1999
rpizzi castor Mon Jun 2 15:21:54 1999
dawn venus Wed Jun 4 11:05:06 1999
uma sampras Mon Jun 9 13:45:47 1999

Users of aca:
Number of licenses purchased : 4
Number of unused licenses : 2
User Node Name Starting Time
muemura sampras Thu May 29 19:56:44 1999
uma sampras Mon Jun 9 13:51:47 1999

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 Chapter 3 Licensing and Terminology

LICENSEINFO
LICENSEINFO displays a license report for your site as shown in
Example 3-2.

Example 3-2 LICENSEINFO license report

licenseinfo

License File: C:\Program Files\National Instruments\MATRIXx\mx_71.1\NILM\license.dat

================================================================================================
License Server Name: hardrock
License Server ID: 18000000
================================================================================================
Module Name Feature Name Expiration Date Type Seats Licensed Node
Xmath Xmath 31-jan-2002 Floating 10
Control Design Module Control 31-jan-2002 Floating 10
SystemBuild sysbld 31-jan-2002 Floating 10
AutoCode C Single Processor acc 31-jan-2002 Node-Locked 4 80379b46
Model Reduction Module Modred 31-jan-2002 Floating 10
Interactive Animation Module Icdm 31-jan-2002 Floating 10
Robust Control Module Robust 31-jan-2002 Floating 10
RT/Fuzzy Module blk_fuz 31-jan-2002 Floating 10
AutoCode Ada Single Processor aca 31-jan-2002 Floating 10
DocumentIt docit 31-jan-2002 Node-Locked 4 80379b46

LICENSEFILE
The LICENSEFILE command displays the current license file search path.
The syntax and example output are as follows:
LICENSEFILE
License files searched by MATRIXx are as follows:
\\butters\ni\NILM\license.dat
\\butters\ni\NILM\tplic.dat

NIREFNUM
The ISIREFNUM command displays the reference number (also known as
your customer identification number). You should have this number ready
if you plan to call customer support.

The syntax and example output are as follows:

NIREFNUM
Your NI Reference Number is :
CUSTOMID99

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Chapter 3 Licensing and Terminology

Using Licensing
With concurrent licensing, you can have a different number of licenses for
each module or application. An application or module is either available on
a first-come, first served basis, or node-locked to a given CPU. Some
common uses of licensing are as follows:
To see all the features your site has purchased or to view the license
expiration date, use the command LICENSEINFO.
To see who is using a given feature, or to see if a feature is available,
use the LICENSEUSER command and specify the desired feature.
To see the current license file search path, use the command
LICENSEFILE.
To reserve features for future use (for example, for a scheduled demo
or presentation), use the LICENSECHECKOUT feature.

The initial distribution of licenses is determined at the time of the

installation; to change licensing, your system administrator must get a new
key from National Instruments. To generate a new license file from this key,
run the standalone license installation as described in the Updating a
License File section of Chapter 4, Installation and Related Tasks.

National Instruments uses the FLEXlm license manager, a product of

Macrovision Corporation. If you have license manager questions beyond
the scope of this document, refer to the FLEXlm End User Manual on the
MATRIXx Bookshelf. For additional information about FLEXlm, refer to
the the Macrovision FAQ at www.macrovision.com/solutions/
esd/support/lmwinfaq.htm.

License Files
The set of licensed features available for checkout by a MATRIXx user are
contained in one or more license files, each containing encrypted feature
lines.

The following default license files are used by the MATRIXx products:
%MTXHOME%\NILM\license.datThis primary license file
contains feature lines for built-in MATRIXx features. The
license.dat file is generated from NI provided authorization keys
during the MATRIXx or standalone license manager installation
procedures.

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 Chapter 3 Licensing and Terminology

%MTXHOME%\NILM\tplic.datThis optional file contains license

feature lines for third-party MATRIXx components. The encrypted
feature lines in this file and the instructions for using the file will
typically be provided by your third-party supplier. Multiple features
from different third-party suppliers can be placed in this file. Typically,
this file will also contain the same SERVER and DAEMON lines as
license.dat. This file is not modified during a MATRIXx or license
manager installation, nor is it deleted by uninstall procedures.

The search paths used to locate these license files are set in the environment
variable %NILM_LICENSE_FILE% by the MATRIXx product launching
scripts. The above NI license file paths are prepended to any existing
definition of %NILM_LICENSE_FILE%, thus allowing access to other
MATRIXx or non-MATRIXx products also licensed by a FLEXlm license
manager.

Normally, the only things you can change in a license file are:
The hostname (not the hostid).
The port number on the SERVER line. If this port number is already in
use, the license daemon (lmgrd) will report Address In Use. The
default port number used in MATRIXx 7.x license files is 27001,
whereas for prior releases it was 5200. A valid number is any unused
port number between 1025 and 64000. Beginning with MATRIXx 7.x,
the port number can be removed and the FLEXlm license manager will
serve on any available FLEXlm reserved port in the range
27000-27009. For redundant license servers, however, you must use a
fixed port number.
The path to the vendor daemon executable on the DAEMON line. (The
vendor daemon is named nilm.)
name=value pairs on a FEATURE line can be changed if name is
lowercase.

Redundant license server files contain three SERVER lines. The first
SERVER line defines the primary license server. The second and third lines
define the secondary license servers.

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Chapter 3 Licensing and Terminology

Proxy License Files

If you are using a floating-license server, each licensing client needs a copy
of the same license file used by the server. Alternatively, to avoid copying
the license server file to each installation of MATRIXx, you can create a
proxy license file in the NILM directory of each MATRIXx installation.
This approach can be used for both single and redundant license server
configurations. The proxy license file (license.dat) can be constructed
by taking the SERVER line or lines from the license server file and then
adding a line containing USE_SERVER. For example, a proxy license file for
a single server configuration would be as follows:
SERVER host1 17003456 27000
USE_SERVER

A proxy license file for a redundant server configuration, for example,

would be:
SERVER host1 17003456 27002
SERVER host2 17004355 27002
SERVER host3 17007ea8 27002
USE_SERVER

Unless your server nodes are changed, you will not have to update the
license file for each individual MATRIXx installation when the server
license file is updated.

Although a proxy license file is the preferred way to reference the actual
license file used by a remote license server, you can also use a port@host
definition for either of the environment variables NILM_LICENSE_FILE
or MTXLMD_LICENSE_FILE. port is the license file port number and
host is the hostname, and both are taken from the SERVER line of the
actual license file. MTXLMD_LICENSE_FILE is similar in use to
NILM_LICENSE_FILE, except that it is specific to the MATRIXx license
manager daemon and overrides any concurrent definition of
NILM_LICENSE_FILE.

Compatibility
The MATRIXx 7.x license manager uses the vendor daemon name nilm
(versus isilmd in prior releases) and the default port number 27001 (versus
27000 in prior releases). As a result, the MATRIXx 6.x (ISILM) and
MATRIXx 7.x (NILM) license manager can coexist with MATRIXx 5.x
running on the same machine. Since version 6.x/7.x software must be
installed in a different directory %MTXHOME% directory than MATRIXx 5.x,

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 Chapter 3 Licensing and Terminology

versions of the MATRIXx license manager for MATRIXx 5.x do not have
to be stopped to install the new software. MATRIXx 6.x (ISILM) and
MATRIXx 7.x (NILM) can share the same %MTXHOME% directory since
their license directories are different. You would only need to kill the older
license manager daemon (lmgrd) if you choose to reove the old software.

Because of the addition of new features and new license manager

functionality, license keys issued prior to MATRIXx 7.x cannot be used to
regenerate a license file for version 7.x.

Licensing Requirements
In order to obtain a license, you must provide the computername and
hostid for each license server machine.

Finding the Host ID

FLEXlm uses different machine identifications for different machine
architectures. An Ethernet address is the preferred host ID for a Windows
platform. An Ethernet address is a 6-byte quantity, with each byte specified
as two hexadecimal digits. Specify all 12 hex digits when using an Ethernet
address as a host ID.

The program %MTXHOME%\NILM\lmhostid will print the Ethernet host ID

that FLEXlm expects to use on any given machine. For floating licenses,
you must provide an Ethernet address. For node-locked licenses, an
Ethernet address is preferred, but a disk volume serial number for drive C:
can be used. A disk volume serial number is an 8-character string with the
dash omitted. Table 3-1 lists alternate methods to obtain the required
host ID.

Table 3-1. Obtaining the Host ID

Host ID DOS Shell Command Example

Ethernet address ipconfig /all 08002be5a721
(Physical address)
Disk volume serial c: 1F68-5D8A
number for C: drive vol
(disregard dash)

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Finding the Computer Name

The computer name is defined at the time Windows is installed. To see the
computer name, select StartSettingsControl PanelNetwork. The
Identification tab appears; the first entry is the computer name.

Contacting National Instruments

Contact NI in one of the following ways:
Complete a Key Request Form (included with your software) and fax
it to (512) 683-9007.
Send email with the information asked for in the Key Request Form to
[email protected].
Call (877) 493-2404 between 7 a.m. and 7 p.m. Central Time, Monday
through Friday to speak with a MATRIXx representative to assit you
with obtaining your license key.

NI supplies the authorization key(s) and checksum(s) used to generate the

license file, which enables you to use the packages and modules you
purchased. An authorization key or checksum is an alphanumeric string
that does not contain the numbers 0, 1, or 5 to avoid confusion with the
uppercase letters O, I, and S.

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Installation and Related Tasks
4
This chapter describes how to install MATRIXx software, including any
optional components such as Altia Design, and perform related tasks.

Version 7.x Installation

This section provides a detailed description of how to install MATRIXx
product family version 7.x software on a client, server, or standalone PC.

Requirements
Your system must meet the hardware and software requirements for
your platform specified in Chapter 1, Installation Overview and
Platform Requirements.
Floating licenses require properly functioning TCP/IP networking
which includes Winsock version 1.1 or later.

Installation Procedure
Before running the installation program, you will need the reference
number, authorization key, and checksum.

Note Before beginning the installation make sure you exit from any other software and
stop all virus scan software.

1. Place the version 7.x CD in the CD-ROM drive.

2. Use the Windows Explorer to find the setup.exe file in the
MATRIXx directory and launch it.
3. After the Welcome screen (not shown), the following dialog box
prompts you for the location of your installation directory.

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Chapter 4 Installation and Related Tasks

4. Setup defaults to c:\Program Files\National

Instruments\MATRIXx but you can use the Browse button to
select any other local (or server) location.
5. After you click Next, the Setup Type dialog box prompts you to select
Client, Server, or Standard (the default). Select the appropriate type as
described in the Installation Configurations section of Chapter 1,
Installation and Related Tasks.

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 Chapter 4 Installation and Related Tasks

a. If you select Client, you will be prompted for the path to an

existing MATRIXx server installation.

b. If you select Server, you will be prompted for the Sharename for
the installation directory unless you entered a universal naming
convention (UNC) pathname as the install location.

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6. Setup copies the MATRIXx product files, updates any shared

components, and launches the license manager installation.

License Installation
7. The License Manager (NILM) installation asks you whether you want
to generate a new license file (license.dat).

Note If you dont already have a version 7.x license file, click Yes to generate one. If you
intend to access a floating license provided by another host, click No to avoid generating a
new license. Then when the installation is complete, use a text editor to create a proxy
license file named license.dat in the installation_directory\NILM folder as
described in the Proxy License Files section of Chapter 3, Licensing and Terminology.

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 Chapter 4 Installation and Related Tasks

a. If you click No, go to step 8.

b. If you click Yes, the installation prompts you for your reference
number, authorization key, and checksum.

The version 7.x software has an option for running redundant

servers. If you are using the redundant server option, you will also
be prompted to enter the hostnames of the additional license
servers.
After you enter valid data, the License File dialog (not shown)
displays the generated license file.
c. You will be prompted to start the license server, unless you have
an evaluation license.

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Chapter 4 Installation and Related Tasks

Note The license server is not required for an Evaluation license. For other licenses, the
license server can always be started later using the command: lmgrd -c licesne.dat
-l debug.log.

8. Upon completion, you can select to display the README file (an ASCII
version of the release notes that are also available in the MATRIXx
Help) or exit the installation.

Note In most cases rebooting is not necessary, but Setup will prompt you to reboot if
required. If you have just completed a server installation, be sure to set your desired access
permissions for the MTXHOME directory share.

9. If you are installing redundant license servers, complete the procedure

described in the Installing Redundant License Servers section.
10. To start Xmath version 7.x, select StartNational Instruments
MATRIXx mx_71.1Xmath, or enter either of the following from the
command prompt:
installation_directory\bin\xmath
or
installation_directory\bin\xmath -v version
where version is the installation version that you just installed, or one
of the versions in installation_directory\bin.
11. (Optional) After you have verified that Xmath starts successfully, go to
the Installing Other Components section, if you plan to use Altia
Design animation or Altia FacePlate.

Installing Other Components

This section describes the installation procedures for installing optional
MATRIXx components.

Installing Altia Design Animation

Because the Altia Design software uses the MATRIXx license manager,
you must have either MATRIXx or the standalone license manager
installed.

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 Chapter 4 Installation and Related Tasks

To install Altia Design animation software, complete the following steps:

1. Verify that the MATRIXx CD is in your CD-ROM drive.
2. Use the Windows Explorer to find the setup.exe file in the
Altia\Design directory, and launch it.
3. When the installation dialog prompts you for the installation directory,
specify MTXHOME where MTXHOME is your existing MATRIXx
installation directory.

Note If you choose not to install within your current MTXHOME directory, you must edit
the Altia code words file after installation is complete to identify the path of the NI license
manager file (license.dat). Select StartProgramsAltia DesignCodeword File
and specify the path to the MATRIXx license file.

Installing Altia FacePlate

Because the Altia FacePlate software uses the MATRIXx license manager,
you must have either MATRIXx or the standalone license manager
installed.

To install Altia FacePlate software, complete the following steps:

1. Verify that the MATRIXx CD is in your CD-ROM drive.
2. Use the Windows Explorer to find the setup.exe file in the
Altia\Face directory, and launch it.
3. When the installation dialog prompts you for the installation directory,
specify MTXHOME where MTXHOME is your existing MATRIXx
installation directory.

Note If you choose not to install within your current MTXHOME directory, you must edit
the Altia code words file after installation is complete to identify the path of the NI license
manager file (license.dat). Select StartProgramsAltia FacePlateCodeword File
and specify the path to the license file.

Installing the Standalone License Manager

The standalone license manager installation, which populates only the
NILM subdirectory tree, is a subset of the full MATRIXx installation. It can
be used to provide support for other standalone product installations such
as Altia animation, which require MATRIXx licensing but may not need
the full MATRIXx product set to function. In addition, it can provide the
required licensing installation on single or redundant license servers.

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Chapter 4 Installation and Related Tasks

Installation Procedure
Before running the installation program, you will need the NI reference
number, authorization key, and checksum.
1. Place the version 7.x CD in the CD-ROM drive.
2. Use the Windows Explorer to find the setup.exe file in the NILM
directory and launch it.
3. Select the Install License Manager setup type and follow the dialog
prompts to complete the installation.
4. Each installation of MATRIXx installed in a separate location can
access the license server via the proxy license file described in the
Proxy License Files section of Chapter 3, Licensing and Terminology.

Installing Redundant License Servers

At a minimum, installing redundant license servers requires the installation
of standalone license manager software and starting the license manager
daemon on two other nodes in addition to the primary license server.
Special license keys are required for a redundant license server
configuration.

To install a typical redundant license server configuration, complete the

following steps:
1. Perform a standalone license manager installation on the primary
license server (refer to Installing the Standalone License Manager
section) or a complete MATRIXx installation if you want this machine
to also serve the MATRIXx application files (refer to the Version 7.x
Installation section). Either procedure requires generating a license
file and starting the license daemon.
2. On each of two secondary license servers, run either the standalone
license manager installation (refer to the Installing the Standalone
License Manager section) or a complete MATRIXx installation (if you
want to replicate all the MATRIXx files), and then start the license
daemon on each machine.

Note Rather than generating the license file on each secondary license server, copy
license.dat from the NILM directory of the primary server to the NILM directory of
each secondary server before starting the license daemons. Edit the DAEMON line of each
secondary copy of the license.dat file to point to the daemon path that contains
nilm.exe for that server.

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 Chapter 4 Installation and Related Tasks

3. Each separate installation of MATRIXx can access the license server

with a proxy license file as described in the Proxy License Files section
of Chapter 3, Licensing and Terminology.

Updating a License File

To update a license file, run the standalone license manager installation as
described in the Installing the Standalone License Manager section and
select the Update License File setup type.

Using Online Help

MATRIXx version 7.x provides a hypertext markup language (HTML)
help system. MATRIXx Help is a self-contained system with multiple
hypertext links from one component to another. This help system,
augmented by online and printed manuals, covers most MATRIXx topics
except for installation.

MATRIXx Help runs with Internet Explorer.

Printing Files
To print a Help topic, go to the Topics Hierarchy, and select a topic (for
example, Dynamic SystemsControl Design) and then right click and
hold. An Internet Explorer window displays with one of the options saying
Open Frame in New Window. When the Help topic is in the new
window, select Print (or any other standard Internet Explorer capability).

Installation-Related Tasks
Setting Up a User Environment for Printing
The environment variable %XMATH_PRINT% defines the printer for
MATRIXx. The following are sample definitions for %XMATH_PRINT%,
where \\pluto\hp4 should be replaced by your printer.

Set the following using the Control Panel system applet:

set XMATH_PRINT=%MATRIXX%\xmath\bin\
xmprint \\pluto\hp4

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Running Multiple MATRIXx Versions

You can install multiple versions of MATRIXx version 6.x or later under a
common directory. If you have multiple versions installed, the following
command lets you run a selected version:
installation_directory\bin\command_name -v version

where command_name is xmath, sbsim, autostar, ia, encrypt,

mtxdemo, or mtxhelp, and version is one of the versions in
installation_directory\bin. The version string appears as a
suffix on the launching scripts.

Recording Your Reference Number

To help us provide rapid support when you call National Instruments, the
installation procedure prompts you for the 10-character reference number
while installing MATRIXx 7.x or the license manager. Your reference
number is stored in the file %MTXHOME%\NILM\config.txt. If you do
not have a reference number, you can obtain one from National Instruments
when you request your Authorization Key and enter it into the first line of
the config.txt file as follows:
REFERENCE NUMBER: 10_character_string

You can use the Xmath NIREFNUM command to display the reference
number.

Moving the MTXHOME Directory Tree to Another Directory

If you want to move the MTXHOME directory tree to another directory after
installing MATRIXx version 7.x, the preferred method is as follows:
1. Save the license.dat file (if required).
2. Uninstall the MATRIXx software after stopping the license daemon.
3. Reinstall MATRIXx in the new directory location.
4. Copy the license.dat file to the new directory location.
5. Restart the license daemon.

Configuration Management Tasks

The MATRIXx configuration management (CM) utility provides
integration between SystemBuild and the ClearCase, Merant PVCS,
Perforce and Microsoft Visual SourceSafe CM tools. Before using the
utility, you must install the CM license key (FEATURE sysbldcm). For

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 Chapter 4 Installation and Related Tasks

information about obtaining and installing license features, refer to

Chapter 3, Licensing and Terminology.

The ClearCase, Merant PVCS, Perforce and Microsoft Visual SourceSafe

CM tools all have their own native working enviroment that must be
installed and functioning before the CM tool can be used with
SystemBuild. SystemBuild uses the Microsoft Common Source Code
Control interface to connect with these tools. When one of these CM tools
is installed, entries are written to the Windows registry. These registry
entries allow SystemBuild to connect to the CM tool.

When you connect to CM, you must set your working directory to the
working directory for the selected project. The CM tool supports working
with one project at a time (there is a 1:1 relationship between the working
directory and a project).

Troubleshooting Your Installation

The following sections provide some troubleshooting tips.

Virus Scanners and Utility Software

It is important that virus scanner software be disabled before installing
MATRIXx. Virus scanners and some utility software can interfere with the
ability of the InstallShield program to run external programs during
installation. External programs are used during install to set the installation
path in MATRIXx launching scripts and to generate the license file.
Symptoms of external program failure are that the MATRIXx launching
scripts do not have the correct installation path set in environment variables
such as %MTXHOME%, thus causing Xmath and other programs to fail to
launch. If license file generation fails during an install, Xmath may report
a license file error when trying to run.

It is possible to run the external programs from the command line after an
install to fix these problems without performing a complete reinstall. You
can invoke each of the two programs listed below without providing
parameters to get a usage message that describes the required
command-line arguments.
To generate a new license file from the Command Prompt window,
change directory to %MTXHOME%\NILM and run the license file
generator engine.exe. You should use the -nolog parameter when
generating the license from the command-line. This program replaces
the license.dat file in the %MTXHOME%\NILM directory.

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To reset the installation path in the MATRIXx launching scripts, run

the Perl program moveinstall.pl. You can invoke this program as
follows to get its usage description:
%MATRIXX%\perl\perl.exe %MATRIXX%\version\
moveinstall.pl
where %MATRIXX% is the MATRIXx product subdirectory as shown in
Figure 2-1, MATRIXx Product Family Sample File Structure.

Temp Directory Usage During Install

InstallShield uses the Windows TEMP folder during installations. It is
therefore important that sufficient disk space exist on the disk drive
containing TEMP, which may be different from the drive where you are
installing MATRIXx. An installation can fail when there is insufficient
disk space on the TEMP drive. On rare occasions, an InstallShield install can
fail due to remnants in the TEMP folder of a previously aborted install. You
can avoid this problem by clearing the contents of the TEMP folder.

License Servers
The license server must be started unless you are using an Evaluation
license or are using another network node as a floating license server. When
the license server is properly started, the lmgrd and nilm processes
should appear in the process list of the Windows task manager. You can use
the MATRIXx License Server applet in the Windows Control Panel to start
or stop the license server or to check its status. You can also check the
contents of the license server diagnostic log file,
installation_directory\NILM\debug.log, to see if the license
server is running correctly. If the license server is running and you wish to
use a different copy of the license.dat file, you should stop the license
server first, copy the new license.dat file and then restart the license
server.

If you try to perform one of the following licensing tasks and receive an
error message, you may be able to correct it by identifying the cause as
described in Table 4-1.

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 Chapter 4 Installation and Related Tasks

Table 4-1. Error Message Definitions

Command Error Message or Problem Cause or Remedy

lmdiag lmdiag reports that the Kill all lmgrd processes
hostid is correct, but the started for the
license daemon has not been license.dat file (they
started. are trying to use the same
TCP/IP port) and start a
new lmgrd process.
lmreread -c license_file You cannot use lmreread You have changed the
to change server node names server name or port
or port numbers. number. Kill the old
daemon, then restart the
license daemon.

Uninstalling Version 7.x

The following summarizes the items to consider when performing a
complete uninstall of MATRIXx software:
All MATRIXx and Altia software should be removed by using the
Add/Remove Programs applet in the System Control Panel.
If you want to uninstall the optional Altia Design software and it is
installed under the MATRIXx installation directory, then NI
recommends that you uninstall it before removing MATRIXx.
(Windows 2000/NT/XP) If you want to uninstall the MATRIXx License
Server, then NI recommends that you uninstall it before removing
MATRIXx.
(Windows NT) If you want to uninstall a server installation of the
MATRIXx version 7.x software, you should first remove any file
shares associated with the MATRIXx installation directory.

You will need to complete the following steps to completely remove both
the license server and the MATRIXx software:
1. Stop and remove the MATRIXx License Server service from your
machine complete the following steps:
a. Select StartNational InstrumentMATRIXx mx_71.1
NI Licence Managerlmtools.

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b. In the Start/Stop/Reread tab click Stop Server. If a failure is

reported, the server may already be stopped.
c. On the Config Services tab click Remove Service.

2. To remove the MATRIXx License Server and MATRIXx version 7.x

software complete the following steps:
a. Use Control PanelAdd/Remove Programs to remove the
MATRIXx License Server.
b. Use Control PanelAdd/Remove Programs to remove the
MATRIXx version 7.x software.

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FLEXlm Licensing Tools
5
This chapter describes the FLEXlm utilities. This includes explaining how
to troubleshoot common license manager problems and describes messages
from the daemon log file. For additional licensing documentation, refer to
the FLEXlm End User Manual from Macrovision Corporation on the
MATRIXx documentation CD.

FLEXlm Utilities
MATRIXx Product Family version 7.x uses FLEXlm for its license server.
FLEXlm provides the following utilities to help manage the licensing
activities on the network:
lmstat Helps you monitor the status of all network licensing
activities.
lmdiag Lets you diagnose problems when you cannot check out
a license.
lmgrd Starts the license daemon.
lmhostid Reports the host ID of a system.
lmreread Causes the license daemon to reread the license file and
start any new vendor daemons.
lmver Reports the FLEXlm version of a library or a binary.
lmborrow Supports license borrowing.
lmutil FLEXlm license server management and administration.
lmtools Graphical user interface for FLEXlm utilities.

lmgrd
lmgrd is the main daemon program for FLEXlm. When you invoke
lmgrd, it looks for the license file. The license file contains information
about vendors and features.

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Chapter 5 FLEXlm Licensing Tools

Syntax is:
lmgrd -app [ -c license_file ] [ -t timeout ][ -s interval ]
[ -b ] [-l logfile ]

where:

-app Is required for Windows systems.

-c license_file Uses the specified license file.

-t timeout Sets a timeout interval, in seconds, during

which redundant daemons must complete their
connections to each other. The default value is
10 seconds. A larger value may be desirable if
the daemons are being run on busy systems or a
heavily loaded network.

-s interval Specifies the logfile timestamp interval, in

minutes. The default is 360 minutes.

-l logfile Specifies the pathname to the log file. If this

option is not specified, the log will be sent to
standard output.

-v Prints the lmgrd version number.

lmstat
The lmstat utility helps you monitor the status of all network licensing
activities, including:
Which daemons are running
Users of individual features
Users of features served by a specific daemon

Syntax is:
lmstat [-a] [-S [DAEMON]] [-f [feature]]
[-s [server_name]] [-t value] [-c license_file][-A]
[-l [regular expression]

where:
-a Displays everything.
-A Lists all active licenses.

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 Chapter 5 FLEXlm Licensing Tools

-c license_file Uses license_file.

-S [DAEMON] Lists all users of the specified daemons
features.
-f [feature_name] Lists users of the specified feature(s).
-l [regular Lists users of matching license(s).
expression]

-s [server_name] Displays status of server node(s).

-t value Sets lmstat time-out to value.

lmreread
The lmreread utility causes the license daemon to reread the license file
and start any new vendor daemons that have been added. Additionally, all
pre-existing daemons will be signaled to reread the license file for changes
in feature licensing information. Syntax is:
lmreread [-c license_file]

Note If you use the -c option, the license file specified will be read by lmreread, not by
lmgrd; lmgrd rereads the file it read originally. Also, lmreread cannot be used to change
server node names or port numbers. Vendor daemons will not reread their option files as a
result of lmreread.

lmhostid
The lmhostid utility reports the host ID of a system. Syntax is:
lmhostid [ether | long]

The output of this command appears as follows:

lmhostid - Copyright (c) 1989, 199x Highland Software,
Inc. The FLEXlm host ID of this machine is "69021c89"

The ether option causes lmhostid to print the Ethernet address on

Hewlett-Packard (HP) systems. On HP systems the long option prints
the value of the HP ID module. These options are only available in
FLEXlm v2.21 or later. The default is long for FLEXlm v2.21 or earlier,
and ether for FLEXlm v2.4 or later.

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Chapter 5 FLEXlm Licensing Tools

lmdiag
lmdiag allows you to diagnose problems when you cannot check out a
license.

Usage is:
lmdiag [-c license_file] [-n] [feature]

where -c license_file path to file to diagnose. -n run in

noninteractive mode; lmdiag will not prompt for any input in this mode.
In this mode, extended connection diagnostics are not available. Feature
diagnose this feature only.

If no feature is specified, lmdiag will operate on all features in the license

file(s) in your path. lmdiag will first print information about the license,
then attempt to check out each license. If the checkout succeeds, lmdiag
will indicate this. If the checkout fails, lmdiag will give you the reason for
the failure. If the checkout fails because lmdiag cannot connect to the
license server, then you have the option of running extended connection
diagnostics.

These extended diagnostics attempt to connect to each port on the license

server node, and can detect if the port number in the license file is incorrect.
lmdiag will indicate each port number that is listening, and if it is an
lmdiag process, lmdiag will indicate this as well. If lmdiag finds the
vendor daemon for the feature being tested, then it will indicate the correct
port number for the license file to correct the problem.

lmver
lmver reports the FLEXlm version of a library in binary. Usage is:
lmver [filename]

where filename can be nilm.exe or lmgrd.exe.

lmborrow
lmborrow supports borrowing of licenses that contain the BORROW
attribute. It must be run on the machine where licenses are borrowed. It is
used to perform the following:
Initiating borrowing by setting the borrow period
Clearing the borrow period

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 Chapter 5 FLEXlm Licensing Tools

Determining borrow status

Returning a borrowed license early

Initiating Borrowing
To initiate borrowing, the user sets the borrow period by running
lmborrow from the command line or through LMTOOLS:

lmborrow {vendor | all} enddate [time]

where:
vendor The vendor daemon name that serves the
licenses to be borrowed, or all specifies all
vendor daemons in that license server.
enddate [time] Date the license is to be returned in
dd-mmm-yyyy format. time is optional and
is specified in 24-hour format (hh:mm) in the
FLEXlm-licensed applications local time.
If time is unspecified, the checkout lasts
until the end of the given end date.

For example:
lmborrow sampled 20-aug-2001 13:00

(Windows) This has the effect of setting LM_BORROW with the borrow period
in either registry.

To borrow licenses for the desired vendor, on the same day and the same
machine that the user runs lmborrow, run the application(s) to check out
the license(s). If you run the application(s) more than once that day, no
duplicate licenses are borrowed. No licenses are borrowed if the application
is run on a day different than the date borrowing is initiated.

In addition to the lmborrow utility, there are other ways to initiate

borrowing:
Using the borrowing interface in application, if provided in the
application.
Setting the LM_BORROW environment variable directly.

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Clearing the Borrowed License Setting

To clear the LM_BORROW setting in the registry issue the command:
lmborrow -clear

Clearing the LM_BORROW setting stops licenses from being borrowed until
borrowing is initiated again. A user might run lmborrow -clear after
he has borrowed licenses for features that are used offline ifbefore
disconnecting from the networkhe wants to run an application that
checks out additional features, served by vendor, that are not meant to
be borrowed. Clearing LM_BORROW does not change the status for
already-borrowed licenses.

Determining Borrowed License Status

To print information about borrowed features, issue the following
command on the machine from which they are borrowed:
lmborrow -status

The borrowing system does not have to be connected to the network to

determine the status.

Returning a Borrowed License Early

To return a borrowed license early, first reconnect the borrowing system
back to the network and then, from the same machine that initiated the
borrowing, issue the command:
lmborrow -return [-c license_file_list]
[-c display] feature
where:
-c licesne_file_list Use the specified license file(s). In some
configurations, the license file needs to be
specified in order to return the license file
early.
-d display Used to specify the diaply from whch the
borrow was initiated. Required if you
current display is different than what was
used to initiate the borrow. On Windows,
it is the system name or, in the case of a
terminal server environmnet, the termial
server client name.

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 Chapter 5 FLEXlm Licensing Tools

feature The name of the borrowed feature to be

returned early. User lmborrow -status to
get a list of borrowed feature names.

Returning the license early has the effect of clearing the LM_BORROW
setting for the vendor daemon that serves the returned license.

If the borrowing system is not placed back on the network before

attempting the early return, the license is not returned and LM_BORROW
is kept intact. Additionally, an error message is issued to the end user with
notification thatthe system needs to be connected to the network.

lmutil
The following are valid arguments for most lmutil utilities:
-c license_file_path Most lmutil utilities need to know the
path to the license file. This is specified
with a -c license_file_path
argument, or by setting the
LM_LICENSE_FILE environment
variable. Otherwise, the default location
is used. The utilities also honor all
VENDOR_LICENSE_FILE environment
variables. Some utilities take more than
one license file path in a license-file list
separated by semi-colons. Pathnames
which include spaces have tobe enclosed
in double quotes.
-v Prints the FLEXlm version of the utility.
-verbose Prints the description for all errors found.
The output from the utilities may be
harder to read with this option, but is
useful for diagnostics. (v6.0+ only)

lmtools
For the 32-bit Windows platforms, a graphical user interface to the license
manager tools is provided called LMTOOLS. Always use the newest
version of LMTOOLS as possible; it is available for download from
www.macrovision.com.

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Chapter 5 FLEXlm Licensing Tools

Some of the functions LMTOOLS performs include:

Starting, stopping, and configuring FLEXlm license servers
Getting system information, including hostids
Getting server status

LMTOOLS has two modes in which to configure a license server:

Configuration using a license file
Configuration using services

Configuration Using License File

Operations are performed on a particular license file. The file can be either
local or remote. In this mode, you cannot start the lmgrd process, but you
can do everything else. To configure this mode, perform the following:
1. Invoke LMTOOLS.
2. Click the Configuration using License File radio button.
3. Enter one or more the license file names or port@host specifications.

Configuration Useing Services

Operations are performed on a service, which allows starting lmgrd
processes local to the system on which LMTOOLS is running. On
2000/NT/XP, you configure a Windows Service. On Windows 95/98, you
configure a FLEXlm service that behaves similarly to a Windows service.

Resolving Problems
This section offers some general debugging tips, and discusses information
you should gather before contacting support. The Troubleshooting License
Manager Problems section lists common license manager problems users
have encountered before.

General Debugging Tips

The following are tips for debugging:
Examine the %MTXHOME%\NILM\debug.log file.
If you cannot check out a feature, run:
%MTXHOME%\NILM\lmdiag -c %MTXHOME%\NILM\
license.dat

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 Chapter 5 FLEXlm Licensing Tools

If the license daemon appears to have started correctly (which you

should be able to determine from the ni.log file), try running
lmstat to see if that program has the same problem as your
application.
lmstat -a -c %MTXHOME%\NILM\license.dat

Support Issues
When you make a support call, please be prepared to answer the following
questions:
What kind of machine is your license daemon running on? What
version of the operating system is the application running on?
What version of FLEXlm does the program use? Use the following
command on your nilm vendor daemon and application:
%MTXHOME%\NILM\lmver %MTXHOME%\NILM\nilm.exe
What error or warning messages appear in the log file? Did the daemon
start correctly? Look for a message such as:
server xyz started for: feature1 feature2.
What is the output from running lmstat -a?
Are you running other products which are also licensed by FLEXlm?
National Instruments does not support combined license files.

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Chapter 5 FLEXlm Licensing Tools

Troubleshooting License Manager Problems

This section lists areas of FLEXlm administration that have given
customers difficulty in the past. Categories are Host ID Problems,
Connection Problems, and Other Client Problems.

Host ID Problems
symptom When I run the license manager on my machine, it tells me it
is the wrong host ID.

cause The vendor daemon checks the host ID listed on the server
line in the license file; if it does not match the host ID of the
machine it is running on, this message will be printed.

Possible causes include:

1. You are trying to run the license daemon on a different
machine from the machine the file was made for.
2. The host ID of the machine you are running on changed
(for example, the HP ID module was moved, or the CPU
board was replaced).
3. The host ID in the license file was modified.

solution Verify that the host ID of the machine where the vendor
daemon (or node-locked client program) is being run matches
the host ID specified in the license file (on the server line
for the vendor, or on the feature line for a node-locked
client). You can run the lmhostid program to see what
FLEXlm thinks the host ID is. You cannot modify the host ID
in the license file. If the host ID of your server machine
changes, you will have to get a new license file from your
software vendor.

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 Chapter 5 FLEXlm Licensing Tools

Connection Problems
symptom The application program (or lmstat) cannot connect to the
server to check out a license.

cause The FLEXlm routines in the application are unable to make a

TCP connection to the server and port specified in the license
file. Possible reasons for this are:
1. The wrong license file is being referenced by the
application program.
2. The server machine specified in the license file is down.
3. The vendor daemon specified in the license file is not
running.
4. The hostname in the license file is not recognized by
the system.
5. The network between the client machine and the server
machine is down.
6. TCP is not running on your machine.

solution Verify that the application is using the proper license file.
Verify that the specified server machine is up and reachable by
executing another command that uses TCP, such as rsh or
rlogin, from the client to the server. Verify that the vendor
daemon is running (you can use the ps command on the server
to look for it). Examine the license log file to see if any
problems are reported, particularly messages indicating that
the vendor daemon has quit. Run lmstat -a from the server
machine to verify that the vendor daemon is alive. Run
lmstat -a from the client machine to verify the connection
from client to vendor daemon across the network. Try using
telnet hostname portnum where hostname and
portnum are the same as on the server line in your license
file.

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Chapter 5 FLEXlm Licensing Tools

Other Client Problems

symptom When I run my application program (or vendor daemon), I get
the error bad code.

cause Possible causes for this are:

1. The license file was modified (either the host ID on a
server line or anything on the feature line was
changed).
2. The vendor used the wrong version of his license
creation program to generate your license file (or there is
a bug in that process).

solution You cannot modify the license file. If you need to change
something in your license file, you must get a new license
from National Instruments.

symptom When the second user tries to check out a license, the vendor
daemon prints an error concerning Parameter mismatch
in the log file and refuses the license.

cause The most likely cause of this problem is that you are
simultaneously trying to run two different versions of the
application program, and the software vendor has not
specifically set up the new version for this kind of
compatibility. Check the license server log file for a comm
version mismatch warning message; this indicates that
someone is running a V1.5 client with a V2.1 or later license
server.

solution Run only the new version of the application (or only the old
version).

Other Server Problems

symptom When I start lmgrd, it says Retrying socket bind
(address in use: port xxxx).

cause The license server listens on the port xxxx that has already
been used by another server program. 99.44% of the time, if
its in use, its because lmgrd from NI or another vendor is
already running on the portor was recently killed, and the
port isnt freed yet.

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 Chapter 5 FLEXlm Licensing Tools

solution In the license.dat file NI has put 27000 at the end of the
SERVER line as the port number. You can remove it to let
lmgrd scan for a free port from 27000 to 27009. You can also
specify a port number selected by yourself for other concerns
like farewell.

Caution The portscan feature of lmgrd is only available for FLEXlm v6+ licenses. You
cannot drop the port numbers when configuring redundant servers.

symptom When I start up lmgrd, it says execl failed on my

vendor daemon.

cause lmgrd uses execl to start each vendor daemon running. If

there is a problem starting the vendor daemon, this message
is output to the log file. This error is typically caused by one
of the following:
1. There is no executable at the location referred to by the
license file (and printed out in the log file).
2. The executable does not have the proper protection to be
run (the file does not have the x bit set, or one of the
directories in the path is not readable).
3. There was an error building the executable, and it cannot
be run.
4. The executable is for a different machine architecture.

solution Verify that the path to the vendor daemon is absolute, and that
it points to the executable program itself, not the containing
directory (for FLEXlm v1.5). Ensure that the file exists by
doing an ls -l of the vendor daemon filename(s)
specified in the log file. Make sure you do this as the same
user that started lmgrd. Verify that the file is executable. Run
the vendor daemon directly from the command line. If the
vendor daemon is properly linked, it will tell you that it must
be run from lmgrd; if it crashes or fails to execute, then it is
not properly linked.

symptom The license server keeps reporting lost lock errors in the
log file and exiting.

cause The lockfile is being removed by someone else. There could

be another daemon running, or the system administrator (or a
script) could have deleted the file.

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Chapter 5 FLEXlm Licensing Tools

solution Check to see if there is more than one copy of the daemon
running. Check for more than one lmgrd running as well,
since it will restart your vendor daemon when it is killed. If
more than one lmgrd is running, kill them all, then kill any
remaining vendor daemons and start one fresh copy of
lmgrd. Check to see whether a shell script is running that
cleans out tmp. If so, try modifying it so that it does not delete
zero length files.

Daemon Log File

Daemons generate log files with DAEMON NAME messages where:
DAEMON Either license daemon or the string from the DAEMON line
NAME that describes your daemon. In the case where a single
copy of the daemon cannot handle all of the requested
licenses, an optional underscore followed by a number
indicates that this message comes from a forked daemon.
message The text of the message.

The log file, available as %MTXHOME%\NILM\debug.log, can be used to:

Inform users when they need to purchase additional application
software licenses.
Diagnose configuration problems.
Diagnose daemon software errors.

Informational Messages
These messages are only informational and do not necessarily indicate an
error or a problem.

Connected to node. This daemon is connected to its peer on node node.

CONNECTED, master is name. The license daemons log this message when a
quorum is up and everyone has selected a master.
DENIED: N feature to user user was denied access to N licenses of feature.
(N licenses)

EXITING DUE TO SIGNAL nnn. All daemons list the reason that the daemon has
EXITING with code nnn. exited.
EXPIRED: feature. feature has passed its expiration date.

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 Chapter 5 FLEXlm Licensing Tools

IN: feature by user user has checked back in N licenses of feature.

(N licenses).

License Manager server started. The license daemon was started.

Lost connection to host. A daemon can no longer communicate with its peer
on node host, which can cause the clients to have
to reconnect, or cause the number of daemons to go
below the minimum number, in which case clients
may start exiting. If the license daemons lose the
connection to the master, they will kill all the vendor
daemons; vendor daemons will shut themselves
down.
Lost quorum. The daemon lost quorum, so it will only process
connection requests from other daemons.
MULTIPLE xxx servers running. The license daemon has detected that multiple
Please kill, and restart license copies of vendor daemon xxx are running. The user
daemon. should kill all xxx daemon processes and restart the
license daemon.
OUT: feature by user (N licenses). user has checked out N licenses of feature
RESERVE feature for HOST name. A license of feature is reserved for either user
RESERVE feature for USER name. name or host name.
REStarted xxx (internet port nnn) Vendor daemon xxx was restarted at internet port
nnn.
Retrying socket bind The license servers try to bind their sockets for
(address in use). approximately 6 minutes if they detect address in
use errors.
Selected (EXISTING) master node. This license daemon has selected an existing master
(node) as the master.
SERVER shutdown requested. A daemon was requested to shut down through a
user-generated kill command.
[NEW] Server started for: A (possibly new) server was started for the features
feature-list listed.
Shutting down xxx. The license daemon is shutting down the vendor
daemon xxx.
SIGCHLD received. Killing child A vendor daemon logs this message when a
servers. shutdown was requested by the license daemon.

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Chapter 5 FLEXlm Licensing Tools

Started name. The license daemon logs this message whenever it

starts a new vendor daemon.
Trying connection to node. The daemon is attempting a connection to node.

Configuration Problem Messages

hostname: Not a valid server This daemon was run on an invalid hostname.
host, exiting
hostname: Wrong hostid, The host ID is wrong for hostname.
exiting
BAD CODE for feature-name The specified feature name has a bad encryption code.
CANNOT OPEN options file file The options file specified in the license file could not be
opened.
license daemon: lost all This message is logged when all the connections to a
connections daemon are lost, which often indicates a network
problem.
lost lock, exiting Error closing lock file.
Unable to re-open lock file The vendor daemon has a problem with its lock file,
usually because of an attempt to run more than one copy
of the daemon on a single node. Locate the other daemon
that is running via a ps command, and kill it with
kill -9.

NO DAEMON line for daemon The license file does not contain a DAEMON line for
daemon.
No license service found The TCP license service did not exist.
No license data for feat, There is no feature line for feat in the license file.
feature unsupported

No features to serve! A vendor daemon found no features to serve. This could

be caused by bad data in the license file.
UNSUPPORTED FEATURE request: The user has requested a feature that this vendor
feature by user daemon does not support. This can happen for a number
of reasons: the license file is bad, the feature has expired,
or the daemon is accessing the wrong license file.
Unknown host: hostname The hostname specified on a SERVER line in the license
file does not exist in the network database.

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 Chapter 5 FLEXlm Licensing Tools

NO DAEMON lines, exiting The license daemon logs this message if there are no
DAEMON lines in the license file. Since there are no
vendor daemons to start, there is nothing to do.
NO DAEMON line for name A vendor daemon logs this error if it cannot find its own
DAEMON name in the license file.

Daemon Software Error Messages

select: message An error in a select system call was detected.

Server exiting The server is exiting. This is normally due to an error.

National Instruments Corporation 5-17 MATRIXx System Administrator Guide (Windows)

Technical Support and
A
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If you searched ni.com and could not find the answers you need, contact
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National Instruments Corporation A-1 MATRIXx System Administrator Guide (Windows)