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Simone Williams: Education & Experience Overview

Simone Denese Williams has over 10 years of experience in education, customer service, and leadership roles. She holds a Master of Education degree and is certified as a media specialist. Her skills include experience with admissions processes, academic advising, Microsoft Office, and maintaining organized work environments. She has worked in roles supporting students at technical colleges and universities, as well as in retail and housing authority positions requiring customer service and administrative skills. Williams has participated in leadership development programs focused on applying principles to various organizations.

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133 views2 pages

Simone Williams: Education & Experience Overview

Simone Denese Williams has over 10 years of experience in education, customer service, and leadership roles. She holds a Master of Education degree and is certified as a media specialist. Her skills include experience with admissions processes, academic advising, Microsoft Office, and maintaining organized work environments. She has worked in roles supporting students at technical colleges and universities, as well as in retail and housing authority positions requiring customer service and administrative skills. Williams has participated in leadership development programs focused on applying principles to various organizations.

Uploaded by

api-339193482
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Simone Denese Williams

wsimone27@[Link]
Milledgeville, Georgia 31061
(706) 347-2887

Education Master of Education in Library Media, Media Specialist Certification


GEORGIA COLLEGE & STATE UNIVERSITY, Milledgeville, GA. December
2017

Bachelor of Business Management, Rhetoric Minor


GEORGIA COLLEGE & STATE UNIVERSITY, Milledgeville, GA. May 2014

Skills Knowledgeable of BannerWeb admissions screen functions


Proficient in Microsoft Word and PowerPoint
Experience with successful high-performance teams
Excellent customer service provider
Strong written and verbal communication skills
Tactful problem-solving techniques
Maintaining an organized work environment
Post-Secondary
Experience Central Georgia Technical College - Student Affairs Specialist
August 2014
Guiding students through the admissions process and managing
sensitive personal information
Resolving issues for students face-to-face and over the phone
in a call center environment
Processing applications, entering transcripts, changing programs,
accepting students, greeting students
Academic Advising privileges, Accuplacer and Compass Test Administrator
Georgia College and State University - Federal Work Study 2013 -
2014
Coordinated office activities to include scheduling,
organization of files, record keeping, data entry and document processing
Georgia Military College Engineering Department - Georgia Department
2011
of Transportations Women and Girls internship program

Assisted the manager of transportation in document


processing and preparing presentations
Researched and developed a transportation plan
Customer Service
Experience Kroger Supermarket Delicatessen Specialist 2013 -
2014
Provided personalized customer assistance
Processed logistical functions to ensure the freshness of products
Ingles Supermarket - Cashier 2012 -
2013
Coordinated superior customer service efforts
in a fast-paced environment
Computed all monetary transactions accurately
Greensboro Housing Authority - Clerical Assistant 2009 -
2012
Guided clients through the application process
Organized office information management systems to increase
efficiency of office functions
Leadership
Experience Titans Leadership Institute Central Georgia Technical College 2015 -
2016
Selected from an extensive list of applicants, I learn the operations
of the college and leadership principles through attending board
meetings and participating in professional development activities in a cohort
Secretary Dean Student Advisory Board
Recorded and prepared all meeting minutes in an organized document
Attended Womens Leadership Forums and Executive Forums
Leadership Certification Program Georgia College and State University
Studied and practiced leadership principles and applied them to other
organizations
Collaborated with similar organizations to exercise leadership principles

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