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How To Win Friends & Influence People

This document outlines principles for handling people effectively from the book "How to Win Friends and Influence People" by Dale Carnegie. It provides twelve principles for making people like you, eleven principles for winning people over to your way of thinking, and nine principles for being a good leader, such as using praise, focusing on improvement, and appealing to noble motives. The overall message is that following these principles can help you achieve goals like making friends, increasing popularity and influence, and motivating associates.

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Christoph
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3K views4 pages

How To Win Friends & Influence People

This document outlines principles for handling people effectively from the book "How to Win Friends and Influence People" by Dale Carnegie. It provides twelve principles for making people like you, eleven principles for winning people over to your way of thinking, and nine principles for being a good leader, such as using praise, focusing on improvement, and appealing to noble motives. The overall message is that following these principles can help you achieve goals like making friends, increasing popularity and influence, and motivating associates.

Uploaded by

Christoph
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

-Dale Carnage

EIGHT THINGS THIS BOOK WILL HELP YOU ACHIEVE


1. Get out of a mental rut, think new thoughts, acquire new visions, discover new
ambitions.
2. Make friends quickly and easily.
3. Increase your popularity.
4. Win people to your way of thinking.
5. Increase your influence, your prestige, your ability to get things done.
6. Handle complaints, avoid arguments, keep your human contacts smooth and
pleasant.
7. Become a better speaker, a more entertaining conversationalist.
8. Arouse enthusiasm among your associates.
This book has done all these things for more than ten million readers in thirty-six
languages.
FUNDAMENTAL TECHNIQUES IN
HANDLING PEOPLE PRINCIPLE 1
Dont criticize, condemn or complain.
PRINCIPLE 2
Give honest and sincere appreciation.
PRINCIPLE 3
Arouse in the other person an eager want.
SIX WAYS TO MAKE PEOPLE LIKE YOU
PRINCIPLE 1
Become genuinely interested in other people.
PRINCIPLE 2
Smile.

PRINCIPLE 3
Remember that a persons name is to that person the sweetest and most important sound in any
language.
PRINCIPLE 4
Be a good listener. Encourage others to talk about themselves.
PRINCIPLE 5
Talk in terms of the other persons interests.
PRINCIPLE 6
Make the other person feel important-and do it sincerely.
WIN PEOPLE TO YOUR WAY OF THINKING
PRINCIPLE 1
The only way to get the best of an argument is to avoid it.
PRINCIPLE 2
Show respect for the other persons opinions. Never say,
Youre wrong.
PRINCIPLE 3
If you are wrong, admit it quickly and emphatically.
PRINCIPLE 4 Begin in a friendly way.
PRINCIPLE 5
Get the other person saying yes, yes immediately.
PRINCIPLE 6
Let the other person do a great deal of the talking.
PRINCIPLE 7
Let the other person feel that the idea is his or hers.
PRINCIPLE 8
Try honestly to see things from the other persons point of
view.
PRINCIPLE 9
Be sympathetic with the other persons ideas and desires.
PRINCIPLE 10 Appeal to the nobler motives.

PRINCIPLE 11 Dramatize your ideas.


PRINCIPLE 12 Throw down a challenge.

BE A LEADER
A leaders job often includes changing your peoples attitudes and behavior. Some suggestions to
accomplish this:
PRINCIPLE 1
Begin with praise and honest appreciation.
PRINCIPLE 2
Call attention to peoples mistakes indirectly.
PRINCIPLE 3
Talk about your own mistakes before criticizing the other
person.
PRINCIPLE 4
Ask questions instead of giving direct orders.
PRINCIPLE 5
Let the other person save face.
PRINCIPLE 6
Praise the slightest improvement and praise every improvement. Be hearty in your approbation
and lavish in
your praise.
PRINCIPLE 7
Give the other person a fine reputation to live up to.
PRINCIPLE 8
Use encouragement. Make the fault seem easy to correct.
PRINCIPLE 9

Make the other person happy about doing the thing you
suggest.

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