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BrightSpeed DevTest API - ErrorCodes

This document provides error codes and descriptions for various API errors including authentication failures, disallowed IPs, internal errors, invalid parameters, missing requirements, duplicate records, unauthorized access, real-time verification declines, invalid refund amounts, invalid subscription parameters, and other miscellaneous errors. The codes are organized into sections on API errors, general errors, real-time verification and transaction errors, refund errors, subscription errors, and other errors. Each error code lists the reason, message, and additional details or example credentials to help troubleshoot the issue.

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310 views3 pages

BrightSpeed DevTest API - ErrorCodes

This document provides error codes and descriptions for various API errors including authentication failures, disallowed IPs, internal errors, invalid parameters, missing requirements, duplicate records, unauthorized access, real-time verification declines, invalid refund amounts, invalid subscription parameters, and other miscellaneous errors. The codes are organized into sections on API errors, general errors, real-time verification and transaction errors, refund errors, subscription errors, and other errors. Each error code lists the reason, message, and additional details or example credentials to help troubleshoot the issue.

Uploaded by

Richard
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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API Errors

Code

Reason

Message

Authentication failed

Could not authenticate user. Make sure you


are using basic auth with your API token as
the username

Disallowed IP

This IP has not been whitelisted. Contact


support to have IP added to whitelist.

Internal Error

Internal issue within BrightSpeed. Wait a


minute and try again.

General Errors
Code

Reason

Message

10

Invalid parameter

View error message for details

11

Missing API requirement

Either a required field is missing or other


parameter requirement has not been met
(such as minimum length). View error
message for additional details.

12

Duplicate record found

Duplicate records are based on custom rules


you provide us. Duplication check is added
upon client request.

13

Record not found

No records found with the given transaction


ID

14

Unauthorized access

Unauthorized attempt to access items


belonging to another user.

Real Time Verification (RTV) Errors, Transaction &


Subscriptions
If an RTV error is received, you should validate the information is correct and try again.
Credentials for success are:
Routing: 000000000
Account: 1111

Code

Reason

Message

20

Real Time Verification


Declined, Invalid Routing

Test credentials for this code:


Routing: 111111111, Account: 1111

21

Real Time Verification


Declined, High Risk Account

Test Credentials for this code:


Routing: 333333333, Account: 1111

22

Real Time Verification

Test Credentials for this code:

Declined, catchall

Routing: 123456789, Account: 1234

Refund Errors
Code

Reason

Message

30

Invalid transaction status for

View errors for details. Only deposited


transactions are eligible for refunds.

refund
31

Invalid refund amount

Refund must be greater than 0 and less than


or equal to the transaction amount.

32

Invalid partial refund


amount

A refund has already been submitted against


this transaction. Verify that the sum total of
refunds does not exceed the total transaction
amount. View error message to see current
sum total.

Subscription Errors
Code

Reason

Message

40

Must specify
trial_period_days

With trial_amount set, you must set


trial_period_days to a value greater than 0

41

Must specify trial_amount

With trial_period_days set, you must specify


the trial amount. For free trials, set to 0.00,
else specify amount for the first charge before
rebilling cycle begins.

42

Salvage, salvage_interval,

With salvage enabled, you must specify a


value over 0 or null for salvage_interval and
salvage_count.

salvage_count are all


required if salvage is enabled
43

Invalid salvage_count

Salvage_count must be less than or equal to 5.

Other Errors
Code

Reason

Message

99

Other

Miscellaneous catchall for other errors that


have not been assigned codes. View errors for
additional details.

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