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Step Applicant/Client Service Provider Duration of Activity (Under Normal Circumstances) Person in Charge Fees Form

1. The document outlines an 11-step process for COMEX account registration and examination reservation, confirmation, and testing. It includes details on duration, fees, and forms for each step. 2. Key steps include online registration to create a COMEX account, reserving an examination slot, appearing at the testing center on the scheduled day and time, paying fees, undergoing identity verification and authentication, and taking the actual examination under supervision. 3. Various system checks and validations are performed at each step to confirm applicant/client identity and status before allowing further actions like reservation, examination entry and authentication.

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Mae Justimbaste
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81 views4 pages

Step Applicant/Client Service Provider Duration of Activity (Under Normal Circumstances) Person in Charge Fees Form

1. The document outlines an 11-step process for COMEX account registration and examination reservation, confirmation, and testing. It includes details on duration, fees, and forms for each step. 2. Key steps include online registration to create a COMEX account, reserving an examination slot, appearing at the testing center on the scheduled day and time, paying fees, undergoing identity verification and authentication, and taking the actual examination under supervision. 3. Various system checks and validations are performed at each step to confirm applicant/client identity and status before allowing further actions like reservation, examination entry and authentication.

Uploaded by

Mae Justimbaste
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Step Applicant/Client

Service
Provider

Duration of
Activity
Person
Fees
(Under Normal
in
Circumstances) Charge

EXAMINATION ACCOUNT REGISTRATION


System validates
Accesses the COMEX age
website online and and citizenship of
signs
the
up to create a
registrant, records
COMEX
account information
user account
details and sends
confirmation email.
Opens COMEX
confirmation email System activates the
user account.
and
activates COMEX
NOTE: System shall
Based on system
account
COMEX
send email notices
response time
through
of
corresponding
examination
activation link
schedules
and announcements
NOTE: Registrants
to
may
log in to COMEX to successful
registrants,
view/
update/edit account who agreed to
receive
information.
said notices.
Registrants
may also print the
corresponding form.
EXAMINATION SLOT RESERVATION
Accesses the COMEX System
Based on system
COMEX
website online and authenticates
response time
logs
username and
in to the system
password
Views examination
schedules or online
System displays the
offerings through the
list
examination
of online offerings
schedule
tab
Selects desired
System displays the
examination
Slot
schedule
Reservation
from among the list confirmation
of
page.
online offerings,
clicks
System verifies
the reserve a slot status
button, and types
of applicant against
the
the
CAPTCHA code
E-Retaker*, DIBAR**
and
NOTE: Applicant may EDQIS*** databases.
print the details of
the slot reservation NOTE: If qualified,

Form

Online
Registration
Form

Log in form

Examination
Schedule
Page
Slot
Reservation
Confirmation
Page

system
allows reservation;
confirmation
otherwise, blocks
the
reservation.
System sends slot
reservation
confirmation
email indicating
details
Opens and prints
of preferred
the slot reservation
examination
confirmation email
such as date and
time
of examination, and
personal
appearance.
EXAMINATION SLOT CONFIRMATION
Guard checks name
Appears at the
of
CSC
testing
applicant against
Guard
center on the
the
on Duty
scheduled
List of Applicants
1 minute
date and time of
with
personal appearance
Reserved Slots and
and secures queuing
issues queuing
number
number.

Slot
Reservation
Confirmation
Page

Queuing stub

*E-retaker frequency of examinees taking the same level of examination


**DIBAR Database of Individuals Barred from Taking Civil Service Examination
***EDQIS Eligibility Data Query Information System

Step

Applicant/Client

Proceeds to
processing
area to do the
following:.

Service Provider

Processor does
the
following:

Receive the
number,
verifies
applicants
identity and
validates
documents
submitted.
If validated,
instructs
Pay to the cashier applicant to pay
the
examination fee
Present O.R. to
at the

Duration of
Activity
(Under Normal
Circumstances)

18 minutes

Person in
Charge

Fees

Form

ERPO
Processor
Valid
I.D.

Present queuing
number and
documents to the
Processor/Action
Officer

Cashier Php600.00
O.R.

cashier

the processor

NB: Cashier
issues
Official Receipt
(O.R.)

Prepare name
tag based on
specifications

Encode
payment
details

Sign in the
signature
tablet, then places
thumb in the
biometric scanner

Take
applicants photo

Sign the
examination
application form
Receive CSID,
then proceeds to
waiting area for
authentication
process

Capture
signature and
fingerprint

CSID
Print the
examination
application form
Print and issue
the
CSID

ACTUAL TEST
System
40 minutes
authenticates
examinee identity
and
generates
Examinee
Attendance Sheet
(EAS)
and Picture-Seat
Plan
(PSP) after all
Listens to
examinees
orientation/briefing identity have
Places thumb in
the
biometric scanner
for authentication of
identity

AF

ERPO
Processor

RE
EAS/PSP

been
authenticated.
Room Examiner
(or RE)
conducts
orientation/
briefing.
Signs the EAS
and PSP

Proceeds to the
10 COMEX
Room

11

Takes the test

Room Proctor (or


RP), RE,
and Supervising
Examiner
(or SE) sign the
EAS and
PSP after all
examinees
have signed.
RP guides
examinee to
the assigned
seat/testing
machine.

RE and RP
administer the
test.

RP/RE/SE

1 minute
2 hours and 40
minutes for CSE
SubProfessional

3 hours and
10 minutes for
CSE
Professional
END OF TRANSACTION

RP

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