Overview of the Construction
Industry KPIs
Martin Print
Consultant
Department of Trade & Industry
&
Construction Best Practice
07802 810 014
[email protected] 2003 All Construction KPIs
- focus predominantly on economic issues
Simple method of benchmarking performance
Monitor industry progress
Compare Demonstration Project Performance
The KPI Hierarchy
Headline
Sector
Sector
Toolkit
& Club
Respect for People KPIs:
KPIs for People Management issues
Employee satisfaction
Staff turnover
Sickness Absence
Safety
Working hours
Qualifications and skills
Equality and Diversity
Training
Pay
Investors in People
Respect for People KPIs:
changes since last year
More comprehensive
data sources
Equality and Diversity
KPI
Qualifications and
Skills KPI
Limited year-on-year
comparisons
The Environment KPIs
1. Impact on the Environment Product &
Construction Process
2. Energy Use (Designed) Product
3. Energy Use Construction Process
4. Mains Water Use (Designed) Product
5. Mains Water Use Construction Process
The Environment KPIs
6. Waste Construction Process
7. Commercial Vehicle Movements
Construction Process
8. Impact on Biodiversity - Product and
Construction Process
9. Area of Habitat Created/Retained
Product
10. Whole Life Performance - Product
The KPI Hierarchy
Headline
Sector
Sector
Toolkit
& Club
KPI
KPIWallcharts
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Monitoring Industry Progress
Client satisfaction product
Client satisfaction service
Defects
Scoring 8/10 or better
1 year trend
5 year trend
Client satisfaction - product
Client satisfaction - service
Defects
Cost Predictability
design
construction
project
On target or better
1 year trend
5 year trend
Cost Predictability design
Cost Predictability construction
Cost Predictability project
Time Predictability
design
construction
project
On target or better
1 year trend
5 year trend
Time Predictability design
Time Predictability construction
Time Predictability project
Construction Cost
Construction Time
Change compared with one year ago
1 year trend
5 year trend
Construction Cost
Construction Time
Profitability
Productivity
Profitability: Median profit on turnover (%)
Productivity: Median value added/employee (000)
1 year trend
5 year trend
Profitability
Productivity
Safety
Reportable accidents per 100K employed (Industry AIR)
1 year trend
5 year trend
Safety
Safety
New
comparison
this year
% companies achieving zero AIR in year
1 year trend
5 year trend
All Companies
2002 = 31%
2003 = 39%
Companies > 10m
Summary of All Construction
(economic) KPIs
1 year trend
5 year trend
8 KPIs
9 KPIs
3 KPIs
2 KPIs
0 KPIs
1 KPIs
2 KPIs
0 KPIs
1 KPI
2 KPIs
Conclusions
The industry is improving!
But it is not making year on year
improvements in cost and time
Under-performing tail is reducing
Organisations that are not improving are
getting worse
Rethinking Construction
Demonstration Projects
compared to Industry
RC v Industry 2003 Comparison
100%
90%
80%
70%
60%
Client sat
product
Client sat service
Industry
RC
HF
Defects
M4i
RC v Industry 2003 Comparison
100%
90%
80%
70%
60%
50%
40%
Predict cost
(design)
Predict cost Predict time
(constr)
(design)
Industry
RC
HF
M4i
Predict time
(constr)
RC v Industry 2003 Comparison
10%
60
8%
50
40
6%
30
4%
20
2%
10
0%
0
Productivty (000)
Profit
Industry
RC
HF
M4i
Industry
RC
HF
M4i
RC v Industry 2003 Comparison
1200
1000
800
600
400
200
0
Safety (AIR)
Industry
RC
HF
Better
M4i
RC v Industry 2003 Comparison
10%
5%
0%
-5%
Construction cost
Construction time
-10%
-15%
-20%
Better
Industry
RC
HF
M4i
RC v Industry 2003 Comparison
100%
80%
60%
40%
20%
0%
Environm ental im pact Environm ental im pact
- process
- product
Industry
RC
HF
M4i
Clear evidence that
Industry performance is improving
Demo Projects are still reaching for and
achieving the targets:
Still out-Eganing Egan!
More to do on productivity reducing
people waste
Performance WITH SAFETY
Overview of the Construction
Industry KPIs
Martin Print
Consultant
Department of Trade & Industry
&
Construction Best Practice
07802 810 014
[email protected]
