RISCO Group

Upload/Download
Software Manual

Important Notice
Thisguideisdeliveredsubjecttothefollowingconditionsandrestrictions:
ThisguidecontainsproprietaryinformationbelongingtoRISCOGroup.Suchinformation
issuppliedsolelyforthepurposeofassistingexplicitlyandproperlyauthorizedusersof
thesystem.
Nopartofitscontentsmaybeusedforanyotherpurpose,disclosedtoanypersonorfirm,
orreproducedbyanymeans,electronicormechanical,withouttheexpresspriorwritten
permissionofRISCOGroup.
Theinformationcontainedhereinisforthepurposeofillustrationandreferenceonly.
Informationinthisdocumentissubjecttochangewithoutnotice.
Corporateandindividualnamesanddatausedinexampleshereinbelongtotheir
respectiveowners.

Copyright2007RISCOGroup.Allrightsreserved.
Nopartofthisdocumentmaybereproducedinanyformwithoutpriorwrittenpermissionfromthe
publisher.

RISCOGroup

TableofContents

Table of Contents
Chapter1:Introduction ..................................................................................................... 4
Chapter2:HardwareInstallation ....................................................................................... 5
2.1SystemRequirements ..................................................................................................................... 5
2.2HardwareSetup .............................................................................................................................. 5
Chapter3:SoftwareInstallation

........................................................................................ 9

3.1InstallingtheUpload/DownloadInstallerProgram .................................................................. 9
3.2InstallingDAO .............................................................................................................................. 13
Chapter4:GettingStarted ............................................................................................... 14
4.1ActivatingUpload/DownloadfromYourWindowsDesktop ............................................... 14
4.2AboutthisSoftware ...................................................................................................................... 15
4.2.1Yourscreen........................................................................................................................ 15
4.2.2HowtouseUpload/Downloadsoftware...................................................................... 15
SelectingOptionsfromtheMainMenu ....................................................................... 15
Entering/SelectingParameterInformation .................................................................. 16
ScreenTypes .................................................................................................................... 17
HelpMenu........................................................................................................................ 17
ToolBar............................................................................................................................. 18
4.3HowtoProceed............................................................................................................................. 19
4.3.1EstablishingCommunication ......................................................................................... 20
Direct ................................................................................................................................. 20
PSTNRemoteConnection.............................................................................................. 20
IPNetworkConnection(ACM)..................................................................................... 20
PSTNFastModemConnectionUsingtheACMRemoteAccessService(RAS) .... 21
GSMConnection(FastRemote) .................................................................................... 22
Chapter5:MainMenuBarOptions.................................................................................. 23
5.1ClientMenu(ClientManagement)............................................................................................. 23
5.1.1NewClient ........................................................................................................................ 24
5.1.2FindClient......................................................................................................................... 24
5.1.3FindNextClient ............................................................................................................... 25
5.1.4DeleteClient...................................................................................................................... 25
5.1.5SaveClient......................................................................................................................... 25
5.1.6PrintClient ........................................................................................................................ 25
5.1.7BackupDatabase .............................................................................................................. 25
5.1.8BackupClient.................................................................................................................... 26
5.1.9RestoreDatabase .............................................................................................................. 26
5.1.10RestoreClients ................................................................................................................ 26

Page 2

5.1.11NavigationArrows ........................................................................................................ 27
5.1.12Exit.................................................................................................................................... 27
5.2OptionsMenu................................................................................................................................ 27
5.2.1Login ................................................................................................................................. 27
5.2.2SystemConfiguration ...................................................................................................... 27
5.2.3Operators........................................................................................................................... 29
5.2.4HistoryLog ....................................................................................................................... 30
5.2.5DeleteLog.......................................................................................................................... 30
5.2.6BatchOperations .............................................................................................................. 30
5.2.7RunBatch .......................................................................................................................... 30
5.2.8BackgroundColor ............................................................................................................ 31
5.2.9ScreenLock ....................................................................................................................... 31
5.2.10PrintOptions................................................................................................................... 31
5.2.11PanelTypes ..................................................................................................................... 31
5.2.12InterfaceLanguage......................................................................................................... 31
5.2.13TranslationTool.............................................................................................................. 31
5.3InstallerMenu................................................................................................................................ 32
5.3.1ProSYSInstallerMenuOptions...................................................................................... 32
5.3.2WisDomInstallerMenuOptions ................................................................................... 35
5.3.3OrbitProandPro24InstallerMenuOptions.............................................................. 36
5.3.4Orbit6InstallerMenuOptions ...................................................................................... 38
5.3.5Orbit14InstallerMenuOptions .................................................................................... 38
5.4AccessControlMenu(forProSYSonly) .................................................................................... 39
5.5EndUserMenu ............................................................................................................................. 39
5.5.1ProSYSandWisDomEndUserMenuOptions ........................................................... 40
5.5.2OrbitPro,Pro24,Orbit6,Orbit14EndUserMenuOptions ................................... 42
5.6Comm(Communications)Menu ................................................................................................ 42
5.6.1UploadScreen................................................................................................................... 42
5.6.2UploadAll ......................................................................................................................... 42
5.6.3DownloadScreen ............................................................................................................. 43
5.6.4DownloadAll.................................................................................................................... 43
5.6.5VerifyScreen ..................................................................................................................... 43
5.6.6WaitforCall ...................................................................................................................... 43
5.6.7DialtoPanel ...................................................................................................................... 44
5.6.8HandOver......................................................................................................................... 44
5.5.9HangUp ............................................................................................................................ 45
5.6.10MessagetoLCDKeypad............................................................................................... 45
5.7EventLogMenu ............................................................................................................................ 45
5.7.1UploadAll ......................................................................................................................... 45
5.7.2UploadRecent .................................................................................................................. 46
5.7.3View ................................................................................................................................... 46
5.7.4ViewFromFile ................................................................................................................. 46
5.8HelpMenu ..................................................................................................................................... 46

Page 3

Chapter 1: Introduction
ThismanualexplainshowtousetheRISCOGroupUpload/Downloadsoftwaresupporting
RISCOGroupSecuritySystems.ByusingtheUpload/Downloadsoftware,youcanmanagethe
paneldatabaseofyourclients,youcanprogramanyofthepanelsfromyourownPC,selectingthe
featuresyourequirefromthemanydescribedinthismanual.Youcancustomizeeachpanelinline
withthespecialrequirementsoftheclient.Thiscanbedoneattheclientspremiseswithadirect
linktoalaptopcomputer,orfromaremotelocationviaaphoneconnectionusingamodem,GSM
orviaIPusingACM(availableforProSYS).
Upload/Downloadsoftwarealsoenablesyoutocoordinatetheactivitiesofyouroperators,aswell
asmaintainingrecordsofbothoperatorsactivitiesandcustomizedconfigurationsthroughanon
linestatusdisplay.Youcanuploadfromthepaneltoyourcomputertomakechangeswhenneeded
andthendownloadfromyourcomputertothepanelwiththenewsetupthatyouhaveprepared.
Beforeyoustart,readstraightthroughtotheendofchapter4.Thiswillfamiliarizeyouwiththe
conventionsused,andprepareyoutogoaheadwiththeactualmenuoptions.Section4.3,Howto
Proceed,containsaflowchartwiththeactualstepstobetakenandshouldbeconsultedbeforeyou
actuallystartworkingwiththeprogram.

Page 4

Chapter2:HardwareInstallation

Chapter 2: Hardware Installation

2.1 System Requirements
Computer:
Processor:

RAM:
Availablediskspace:
OperatingSystem:
Accessories:
FordirectU/Dviayourlaptop
PC:

ForremoteUpload/Download
viamodem,phoneline,GSMor
IPconnection(accordingtothe
typeofpanel):

Minimumrequired486
AllPentiumprocessorsaresuitable
Minimum128K
Minimum45MB
Windows98,Windows2000,Windows
XPandWindowsNT
CDDrive
Cablewithconnectorsforthecomputer
andthepanel
RP296EBA00A:RS232totheRS485
converter,RP128EUSB00A:USBtothe
RS485converterforOrbitProandabove
RP205LUforOrbit5
RP214LU00000AforOrbit6&14
Modem:seeSystemsConfigurationin
theOptionsmenu.
Phonelinesatbothpanelandcomputer
locations
GSM:seeSystemsConfigurationinthe
Optionsmenu.
IPconnection:seeACM

2.2 Hardware Setup

Programmingthesecuritysystemcanbedoneinseveralwaysaccordingtothetypeofpanel:
locally,remotelyviamodemorGSM,orviaIP.

Local:
Thefollowingdiagramisthelocalsystemconnection:

R8485

PC

CONTROL
PANEL

BUSADAPTER

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Chapter2:HardwareInstallation

Toestablishdirectcableconnectionfromyourcomputertothepanel:
1.

ConnecttheBUSadapter(dependingonyourpanel)toyourcomputer.

2.

Connectthe4pinconnectortothesocketontheControlPanelmainboardattheclientpremises
ordirectlytothe4wirebusatanypoint.(MakesurethepanelisinReadymodeandnotin
Installmode.)

3.

Powerupyourcomputerandcontinuetosection3.2:InstallingtheUpload/Downloadsoftware.

Remote:
Modemrequirements:UseaHayescompatiblemodem:HayesOptima,USRobotics.
Thefollowingdiagramistheoverallsystemconnectionusingamodem:
PSTN
TELEPHONE
LINE

CONTROL
PANEL

PC

MODEM

Toestablishremoteconnectionfromyourmodemtothepanel:
1.

ConnectthemodemtoyourPCandtelephonelineaccordingtotheabovediagram.

2.

Checkthedialtoneonyourphoneline.

3.

Afterhearingthedialtone,hangupandpowerupyourcomputerandmodemandcontinueto
section3.2:InstallingtheUpload/Downloadsoftware.

TCP/IPEthernetConnections(ACM):
ThefollowingdiagramistheoverallsystemconnectionbetweentheProSYSsecuritypanel
andIPnetwork:
Note:TheACMiscompatiblewithUDsoftware.

PC

IP

ACM

ProSYS
CONTROLPANEL

TERMINALBLOCKS
J1

J2

J3

J4

J5

4WIRE
BUS

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Chapter2:HardwareInstallation

ToestablishIPnetworkconnectionusingtheACM:
1.

ConnecttheACMtotheEthernetbyplugginganappropriateEthernetcableplugintotheRG
45connectorontheACM.FordetailedinformationofmountingandconnectingtheACMrefer
totheACMmanual

Note:WhenACMisconnectedandnotinSTANDAlonestatus,youareunabletoperformUpload/Download
communicationviadirectorGSMconnection.

2.

Powerupyourcomputerandcontinuetosection3.2:InstallingtheUpload/Downloadsoftware.

PSTNConnectionusingRAS(RemoteAccessService)oftheACM:
PSTNfastremoteconnectionoftheProSYScanbeestablishedusingamodemlocatedonthe
ACM(AdvancedCommunicationModuleP/NRP128AA0100A).Thisconnectionisusedif
youwanttoestablishabackupconnectiontotheACMIPconnection.
ThefollowingdiagramistheoverallsystemconnectionusingRASconnection:

PSTN
TELEPHONE
LINE

PC

MODEM

ACMWITH
MODEM

CONTROL
PANEL

RP128AB0100A

ToestablishRASconnectionfromyourcomputertothepanel:
1.

ConnecttheACMattheclientpremisestothePSTNline

Note:TheSTANDAlonejumperlocatedontheACMshouldbesettoitsdefaultvalue(no).

2.

Modemrequirements:UseanymodemthatsupportsdialupInternetconnection.

GSM/PSTNUpload/DownloadFastRemoteConnection:
RemoteUpload/DownloadcanbeperformedusingtheGSMdatachannel.
Notes:
Upload/DownloadviaGSMisavailableonlyforProSYSandWisDompanelswithanAGMmoduleconnected.
ProgrammingtheGSM/GPRSModulecanbeestablishedwithUpload/Download.
ToenableUpload/DownloadprogrammingovertheGSMnetworkthecontrolparameterUDGSMEnableshouldbe
enabledinthecontrolpanel.Pleaserefertothepanelmanualsformoreinformationregardingthisparameter.

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Chapter2:HardwareInstallation

ThefollowingdiagramistheoverallsystemconnectionusingaGSMmodemorPSTN:

GSM
NETWORK

PC

GSM/PSTN
MODEM

4WIRE
BUS

AGM
MODULE

CONTROL
PANEL

TELEPHONE
LINECABLE

ToestablishGSMmodemconnectionfromyourGSM/PSTNtothepanel:
1.

ConnecttheAGMtothepanelBUSconnectionatthecustomerpremises.

2.

ConnecttheGSM/PSTNmodemtoyourcomputer.Youcanuseacellularphoneasyour
computermodem.RISCOGrouprecommendsNokia brandphoneswithmodem.

3.

Powerupyourcomputerandcontinuetosection3.2:InstallingUpload/Downloadsoftware.

Page 8

Chapter3:SoftwareInstallation

Chapter 3: Software Installation

ToreceivetheUpload/Downloadsoftwareyoucancontactyourlocaldistributorordownloadit
fromtheRISCOGroupwebsite:www.riscogroup.com.
TheUpload/DownloadsoftwareincludesthefollowingPrograms:
InstallerThemainsoftwarepackage.
DAODataAccessObjectistheauxiliarydatabasesoftwarepackageforthosecomputers
notalreadyequippedwiththisdatabasecapability.

3.1 Installing the Upload/Download Installer Program

ToInstallUpload/DownloadInstaller:
1.

Fromwww.riscogroup.comgotoSupport&Downloads>Upload/Downloadsoftwareand
clickDownloadtodownloadtheUpload/Downloadsoftwaretoyourcomputer.

2.

DoubleclickontheSetup.exefile.TheChooseSetupLanguagedialogboxappears.

ChooseSetupLanguagedialogbox

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Chapter3:SoftwareInstallation

3.

SelectthepreferredlanguageandclickNext.TheWelcometotheInstallShieldWizardfor
Upload/Downloaddialogboxappears.

WelcometotheInstallShieldWizardforUpload/Downloaddialogbox

4.

ClickNext.TheLicenseAgreementdialogboxappears.

LicenseAgreementdialogbox

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Chapter3:SoftwareInstallation

5.

SelecttheIacceptthetermsofthelicenseagreementoptiontoacceptthetermsofthelicensing
agreementandclickNext.TheCustomerInformationdialogboxappears.

CustomerInformationdialogbox

6.

IntheUserNameandCompanyfieldstypeyournameandthenameofyourcompany.Click
Next.Choosethedestinationfolderdialogboxappearswithadefaultdestinationfolder.You
canchangethedestinationpathbyselectinganalternativepathwiththeBrowsebutton.

7.

SelecttheCompleteoptionifyouwouldliketodownloadtheentirepackage.Ifyouwouldlike
tospecifywhichfeaturesyouwouldliketodownloadselecttheCustomoption,theSelect
featuresdialogboxappearswiththefollowingoptions:
Application,DatabaseandHelp.Selectthefeatureyouwanttoinstallanddeselectthefeatures
youdonotwanttoinstallbycheckingthepreferredcheckboxesandclickNext.

8.

ClickNexttocontinue.TheReadytoInstalltheProgramdialogboxappears.

ReadytoInstalltheProgramdialogbox

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Chapter3:SoftwareInstallation

9.

ClickInstalltobegintheinstallation.TheWelcometocontinueInstallShieldWizardfor
Upload/Downloaddialogboxappears.

WelcometocontinueInstallShieldWizardforUpload/Downloaddialogbox

10. IfyouwanttosaveapreviousdatabaseselecttheYesIhaveoptionandbrowseforthe
previousdatabasepath.Ifnot,selecttheNo,thisismyfirstinstallationofthe
Upload/DownloadsoftwareoptionandclickNext.TheInstallShieldWizardCompletedialog
boxappearswheninstallationiscomplete.

InstallShieldWizardCompletedialogbox

11. BeforeyoucanstartwithUpload/Downloadyouneedtorestartyourcomputer.ClickYes,I
wanttorestartmycomputernowtodothisautomaticallyandclickFinish.

Page 12

Chapter3:SoftwareInstallation

3.2 Installing DAO

DAOisaWindowsdatabasemodulethatusuallyisinstalledaspartoftheWindowsoperating
system.SometimesWindowsisinstalledwithoutthismodule.Withoutthismodule,
Upload/Downloadcannotbeactivatedproperlyanderrormessagesappear.CheckthatDAOis
integratedinyoursystem,ifnotyoumustinstallDAO.
ToInstallDAO:
1.

Fromwww.riscogroup.comgotoSupport&Downloads>Upload/Downloadsoftwareand
clickthedownloadMicrosoftDAOlinktodownloadDAOtoyourcomputer.

2.

DoubleclickontheJet35sp3.exefiletorunitinordertostopcurrentservices.

3.

DoubleclickontheSetup.exefileandclickOK.TheWelcomescreenappears.

4.

FollowthestandardWindowsinstallationproceduresandacceptallthedefaultsettings.

5.

DoubleclickontheJet35sp3.exefiletorunitinordertoupdatetheinstallationfiles.

Note:Jet35sp3.exeandSetup.exeareMicrosoftfiles.

6.

ActivateUpload/Downloadagainanditwillfunctioncorrectly.

Page 13

Chapter4:GettingStarted

Chapter 4: Getting Started

4.1 Activating Upload/Download from Your Windows
Desktop
1.

FromtheStartmenuselectPrograms>RokonetUpload/Download.TheRokonetmenubox
appears.

2.

SelectUpload/Download.Thelogindialogboxappears.

Logindialogbox

3.

Typeinthedefaultpassword:rokonetandclickEnter.

Note:Thepasswordiscasesensitiveandmustbetypedinlowercaseletters.Makesurethecapslockisoff!

4.

Upload/Downloadisactivated.TheMainClientscreenappears.

MainClientscreen

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Chapter4:GettingStarted

4.2 About this Software

4.2.1 Your screen
Yourscreenisdividedinto5areas:

Anexampleofyourscreenlayout
Mainmenu:Thereareupto7optionsinthemainmenubarinadditiontoHelp.
Toolbar:Thetoolbarconsistsoficonsthatprovideanalternativetochoosingoptions
throughthemainmenu.Thetoolbaralsodisplaysthenameofthescreenyouhave
selectedaswellasthenameoftheoperator.
Upperinfobar:Displaystheclientnumber,clientnameandtypeofpanelyouareusing.
Mainscreen:Displaysthefeaturesoftheparticularoptionyouhavechosenfromthe
mainmenuandsubmenus.
Lowerinfobar:Displaysthetime,dateandtypeofpanelyouareusing.Thelowerinfo
baralsodisplaysthestatusofyourconnection(rednoconnection,greenconnected).

4.2.2 How to use Upload/Download software

Selecting Options from the Main Menu
Therearetwowaystoselectmainmenuitems:
1.

PlaceyourcursoronanoptionintheMainMenuandclicktoopenitsdropdownmenu.

2.

PresssimultaneouslyontheAltkeyandtheunderlinedletterkeyoftherequiredmainmenu
item.ForexampletoselecttheInstallermenupresssimultaneouslytheAltandIkeys.

Note:ThenameofthemenuoptionselectedalwaysappearsatthetoprightofeithertypeofscreennexttotheToolbar.

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Chapter4:GettingStarted

Entering/Selecting Parameter Information

Thescreenscontaindifferentwaysforentering/selectinginformation,suchascheckboxes,textfields
anddropdownlists.
Note:Enterpartitioninformationviathetoggleoption.

Itisalsopossibletocopyinformationfromonecelltoanotherusingyourmouse:
Tousethecopyandpastefunction:
1.

Clickonceonacellthenclickwiththerightmousebutton.

2.

SelectCopy.

3.

ClickonanothercellinthecolumnandagainusetherighthandmousebuttonandselectPaste.

4.

Thecontentsofthefirstcellappearinthesecond.

5.

Toselectacompleterow,clicktotheleftoftherow.Thewholerowishighlightedinblue.

6.

Usecopyandpastetomovethecontentsoftheentirerow.

7.

Alternatively,youhavetheoptiontodragaroworacelltoadjoiningrowsand/orcellswhere
theyareduplicated.

Page 16

Chapter4:GettingStarted

Screen Types
TYPE1SCREENS

TYPE2SCREENS

Type1screenshavecheckboxes,dropdown
listsandfieldstoenterparameter
information.Type1screenscontainmany
parametersgroupedtogetherbyacommon
headingcoloredredandaborder,see
diagrambelow:

Type2screensresembleaspreadsheetand
havesomeMicrosoftExcelfeatures,i.e.copy
&paste.Tonavigatebetweenthecells,use
thekeyboardarrowsor,withyourmouse
pointer,clickintothecellyouwantto
modifywithyourmousepointer.
Thecellsappearin3colorscodedasfollows:
White:Youmaychangethedefaultdata
whereshownand/ortypeinyourown
requiredsettings.
BlueGreen:Thesecellscontainadropdown
listthatcanbeopenedbyclickingonthe
arrowonthetopright.Toselectanoption,
clickonit.
Pink:Thesefieldsareautomatically
generatedfrominformationyouenterinto
otherfields

AType1screen

AType2screen

Help Menu
ToaccesstheHelpmenu,typeF1.Thisprovidesadditionalinformationforallmenuoptions.The
Helpmenuscreenisdividedinto2sections.Ontheleftside,clickontheoptionthatyouare
checking,thehelpmenuforthisappearsontherightside.

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Chapter4:GettingStarted

Tool Bar
Thetoolbarissituatedbeneaththemainmenu.Clickontherelevanticonforthedesiredaction.
Thesearetheicons:

ICON

DEFINITION

NewClient

FindClient

DeleteClient

SaveClient

Print

FirstClient

PreviousClient

NextClient

LastClient

Cut

Copy

Paste

Configuration

Operators

UploadScreen

DownloadScreen

Dial

RetrieveDefaultValues

PreviousScreen

LastScreen

NextScreen

About

Note:Thenameofthescreenthathasbeenselectedandtheoperatorsnameareshownnexttothetoolbar.

Page 18

Chapter4:GettingStarted

4.3 How to Proceed

Theinstructionsinthismanualarepresentedintheorderofthemainmenubar.Sectionsand
subsectionsarenumberedconsecutively.Initialstepstobetakendonotcoincideexactlywiththe
orderofthemenusanddropdownlists.Tohelpyou,thefollowingchartsshowhowtoproceed
withinitialoperationofthesoftware.Thesectionnumbersalloweasyreferencetothesectionsof
themanual.
Afterinstallingthesoftwareyoucannowdothefollowing:

Downloadanewclientfiletothecontrolpanel:
Activate
software
(4.3.1)

Select

ClientType
(see5.1)

SelectNew
Clientand
typeinClient
info(see5.1)

Editrelevant
parameters
(see5.1)

EXIT

Download
datato
controlpanel
(see5.6.4)

Communicate
withcontrol
panel(see
5.2.2)

Typeremote
accesscode&
IDcode(see
5.5)

Uploadanewclientfilefromthecontrolpanel:
Activate
software(see
4.3.1)

Select
ClientType
(see5.1)

SelectaNew
Client
(see5.1)

Typeremote
accesscode&
IDcode(see
5.5)

SAVE
andthen
EXIT

Review
systemstatus
&parameters
(see5.5)

Uploaddata
tosoftware
(see5.7.1)

Communicate
withclients
controlpanel
(see5.2.2)

Page 19

Chapter4:GettingStarted

4.3.1 Establishing Communication

Thereareseveraldifferenttypesofconnectionstothepanel,followthecorrectprocedureaccording
tothephysicaltypeofconnectionyouwanthave:

Direct
Toestablishdirectcableconnectionfromyourcomputertothepanel:
1.

ActivatetheUpload/Downloadsoftware.

2.

IntheClientinformationscreenselecttheLocalconnectiontypeoption(seesection5.1).

3.

FromtheMainmenuselectOptions>SystemConfiguration.TheSystemConfigurationdialog
boxappears(seesection5.2.2).

4.

EntertherelevantDirectComPortandclickOK.

5.

Checkthatcommunicationhasbeenestablishedbysettingthetimeanddate(seesection5.5).

Note:Thestatusoftheconnectionappearsinthelowerbarofyourscreen.Greenmeansthatconnectionhassuccessfully
beenestablished.

6.

Todisconnectcommunication,fromtheMainmenuselectComm>Hangup.

IP Network Connection (ACM)

IPconnectioncanbeestablishedfortheProSYSpanelusingtheACMmodule.
ToestablishnetworkconnectionfromyourACMcardtothepanel:
1.

ActivatetheUpload/Downloadsoftware.

2.

IntheClientinformationscreenselecttheNetworkconnectiontypeandfillinthecorrectACM
IPAddress(seesection5.1).

Note:ItisrecommendedtocheckthattheACMIPaddressonyourpanelskeypadisidenticaltotheIPyouenterhere.

3.

FromtheMainmenuselectInstaller>Communication>ACMandmakesurethattheACMIP
addressisthesameaddressyoupreviouslyfilledintheClientinformationscreen.Fillinthe
relevantfields(seesection5.3.2).

Note:FordetailedinformationrefertotheACMmanual.

4.

Checkthatcommunicationhasbeenestablishedbysettingthetimeanddate(seesection5.5).

Note:Thestatusoftheconnectionappearsinthelowerbarofyourscreen.Greenmeansthatconnectionhassuccessfully
beenestablished.

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Chapter4:GettingStarted

PSTN Connection Using the ACM Remote Access Service (RAS)

PSTNfastremoteconnectionscanbeestablishedusingRAS(RemoteAccessService)
connectionwiththemodemlocatedontheACM(AdvancedCommunicationModuleP/N
RP128AA0100A).Thisconnectionisusedifyouwanttoestablishabackupconnectiontothe
ACMIPconnection.
ToestablishcommunicationviatheRASconnectiontype:
FirstlyyoumustconfigureyourdialupconnectioninordertoconnectUpload/Downloadsoftware
toACMthroughdialup(modem)connection.
FollowthePSTNdialupconnectiontoACMprocedure:
a.

FromyourdesktopopenMyNetworkPlaces.

b.

RightclickonyourmousetoopenProperties.

c.

FromtheNetworkTasksselectCreateaNewConnection.TheWelcometotheNew
ConnectionWizarddialogboxappears.

d.

ClickNext.TheNetworkConnectionTypedialogboxappears.

e.

SelecttheConnecttotheInternetoptionandclickNext.TheGettingReadydialogboxappears.

f.

SelecttheSetupmyconnectionmanuallyoptionandclickNext.TheInternetConnection
dialogboxappears.

g.

SelecttheConnectusingadialupmodemoptionandclickNext.TheSelectaDevicedialogbox
appears.

h.

SelecttheappropriatemodemandclickNext.TheConnectionNamedialogboxappears.

i.

TypeACMinthetextfieldandclickNext.ThePhoneNumbertoDialdialogboxappears.

j.

TypeyourphonenumberinthetextfieldandclickNext.TheConnectionAvailabilitydialog
boxappears.

k.

SelectthepreferredoptionandclickNext.TheInternetAccountInformationdialogbox
appears.

l.

Typeppp(Note:smallletters)intheUsernamefieldandacmppp(Note:smallletters)inthe
PasswordandConfirmpasswordfields.DeselectbothcheckboxesandclickNext.The
CompletingtheNewConnectionWizarddialogboxappears.

m. ClickFinishtoexitthewizard.
n.

FromyourdesktoptheACMdialupconnection,enteryourusernameandpasswordandclick
Properties.ACMPropertiesdialogboxappears.

o.

IntheSecuritytabselectAdvanced(customsettings)optionsandclickSettings.TheAdvanced
SecuritySettingsdialogboxappears.

p.

Selecttheunencryptedpassword(PAP)optionintheAllowtheseprotocolsoption.ClickOK
toreturntotheACMdialupconnectiondialogbox.

q.

EnteryouusernameandpasswordandclickDialtocheckyourconnection.

Page 21

Secondly,afteryouhavecompletedtheaboveprocedure,fromtheClientinformationscreenselect
theRASoptionandfollowtheremotemodemconnectionstepsasdescribedforPSTNRemote
Connection.

PSTN / GSM Connection (Remote / Fast Remote)

RemoteUpload/DownloadcanbeperformedusingtheGSMdatachannel.
ToestablishPSTN/GSMmodemconnectionfromyourGSMtothepanel:
1.

ActivatetheUpload/Downloadsoftware.

2.

IntheClientinformationscreentypeinthePanelphonenumberandselecttheRemote/Fast
Remoteconnectiontype(seesection5.1).

3.

FromtheMainmenuselectOptions>SystemConfiguration.TheSystemConfigurationdialog
boxappears(seesection5.2.2).

4.

EntertherelevantRemoteComPort.

5.

FillintheModemSetupfields.MakesurethatyouchecktheWaitfordialtonecheckbox,
updatethedialingmethodandselectthecorrectModemtypefromthedropdownlistand
clickOK.

Note:Selectamodemthatiscompatiblewiththetypeofconnectionyouhavechosen,fromtheModemtypedropdown
list.

6.

FromtheMainmenuselectInstaller>Communication>Dialer1.TheDialerparameters1screen
opens.WhenfillinginthefieldsmakesurethattheU/DGSMenablecheckboxischecked(see
section5.3.2).

7.

FromtheMainmenuselectInstaller>Communication>Dialer2.TheDialerparameters2screen
opens.WhenfillinginthefieldsmakesurethatyoufillintheDialtonewaittimefield(see
section5.3.2).

8.

FromtheMainmenuselectInstaller>Communication>GSM.SelectGSMfromtheTypedrop
downlist.Updatetherestofthefields(seesection5.3.2).

Note:FordetailedinformationofGSMparametersrefertotheGSMmanual.

9.

Checkthatcommunicationhasbeenestablished,fromtheMainmenuselectComm>Dialto
panelorclickontheDialicon.Whencommunicationhasbeenestablished,setthetimeand
date(seesection5.5).

Note:Thestatusoftheconnectionappearsinthelowerbarofyourscreen.Greenmeansthatconnectionhassuccessfully
beenestablished.

Page 22

Chapter5:MainMenuBarOptions

Chapter 5: Main Menu Bar Options

Note:Thenumberofoptionsinthemainmenu,submenusandclientinformationscreen
variesaccordingtothetypeofpanelyouown.Thefollowingdescriptionofthemain
menuoptionsisbasedontheProSYSpanelunlessspecifiedotherwise.

5.1 Client Menu (Client Management)

Theclientinfoscreenappearsimmediatelyafteryouactivatethesoftware.Thescreenincludesthe
paneldropdownlist.Therelevantpaneltypeisselectedaswellastheclientnumber.Thescreen
alsoincludesthefollowingtextfieldsforyoutofillin:
Account
Name
Phone
Panelphone

Address
Cityandzipcode
Comment

Insertyourownreferencenumbersand/orletters
Fullcustomernameforyourrecords
Customerphoneforyourrecordswithcityaccess
code
Ifyourphonesystemrequiresacodetoaccessan
outsideline,enterthisaccesscodefollowedbythe
areacodeandphonenumberexactlyasyouwould
dialwhencallingthepanel.
Fulladdressforyourrecords
Foryourrecords
Thisisanextratextfieldforanyspecialinformation
youmaywishtorecord.

Thescreenalsoincludesanumberofradiobuttons.Selecttherelevantconnectiontypeaslisted
below:
Connectiontype

ACMIPAddress

Remoteconnectionviaphone.
Localconnectionviadirectcable.
NetworkconnectionviaIP.
FastRemoteconnectionviaGSMnetwork.
RASfastconnectionviaphoneusingtheACMwith
modem.
Note:Notallpanelsandmodemspossessalltheseoptions.
Thisisatextfield.InsertyourIPaddressifyouwanta
networkconnection.
Note:OnlyifyouhavetheoptionofNetworkconnection.

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Chapter5:MainMenuBarOptions

Thescreenalsoincludesanumberoffieldsthatareautomaticallygeneratedand/orupdatedbythe
system.Thesearelistedbelow:
ClientNumber

Panel
Created
Updated
Printed

Thisrepresentstheclientnumber.Itisautomatically
generatedwhensettingupanewclient(seebelow)
ClickingonthearrowsontheIconbarnavigates
betweentheclients,inorderoftheirclientnumber.
Thesystemkeepstheclientnumber0001reservedfor
displayofthedefaultpanelscreens.Whenyouclickon
the>navigationarrow,thefirstfewclicksgothrough
thepaneloptions.Theclientnumberremains0001,
untilyouhavepassedallthepanels.Thenextclick
thenopensclientnumber0002,thefirstdefinedclient.
Thedefaultpanelscreensunderclientnumber0001
arenotmodifiable.
Thesystemdealswithanumberofdifferentpanels.
Thesefieldsareautomaticallyupdatedbythesystem.

5.1.1 New Client

Toenteranewclient:
1.

FromthemainmenuselectClients>ClientinformationtoentertheMainClientscreen,select
thedefaultpanelscreenforthetypeofpanelinusefromthePaneldropdownlist.

2.

FromthemainmenubarselectClients>NewClient,orfromthetoolbar,clicktheNewClient
icon.AnewclientscreenappearswiththePaneltypeattributefromyourpanelselection.
Theclientnumberautomaticallytakesthenextfreenumber.Thiscodenumberisthenumber
assignedtoyournewclient.

3.

Typeinalltherelevantinformationforthenewclient,inthewhitetextfields,asexplained
above.

5.1.2 Find Client

Tofindaclientinthedatabase:
1.

FromthemainmenubarselectClient>FindClient,orfromthetoolbar,clicktheFindClient
icon.TheFindClientdialogboxappears.

2.

Inthewhitefield,typeinastringofwordsornumbersfromthedataalreadyenteredforthe
clientyouarelookingfor.Thiscanbeaname,partofanameoraddressoranynumerical
informationsuchasaphonenumberorzipcode.Thedefaultentryis*whichincludesall
clientsinyousystem.

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Chapter5:MainMenuBarOptions

3.

ClickOK.Onthebasisofyourentry,thesystemsearchesfortheappropriateclient.TheClient
searchresultsdialogboxappearswithalltheoptionsthatcontainthesearchcriteria.

4.

Doubleclickontheclientyouaresearchingfortoopenthatclientsinformation.Youcanalso
selecttheclientnumberfromthedropdownlistbelow.

5.

ClickOK.Theclientsinformationscreenappears.

5.1.3 Find Next Client

Tofindthenextclientinthelist,fromthemainmenuselectClients>Findnext.Thenextclients
informationscreenappears.

5.1.4 Delete Client

Todeletethecurrentlyactiveanddisplayedclientformthedatabase:
1.

FromthemainmenuselectClient>DeleteClient,orfromthetoolbar,clicktheDeleteClient
icon.TheDeleteClientdialogboxappears.

2.

Selecttheclientyouwishtodeletefromyoursystem.Theclientdisplayedonthescreenistobe
deleted.

3.

ClicktheYesbutton.Theclientisdeleted.

5.1.5 Save Client

Tosaveclientdatatothedatabase:
FromthemainmenubarselectClient>SaveClient,orfromthetoolbar,clicktheSaveClient
icon.TheClientdataissavedandstoredinthedatabase.(Ifyouhavenotsavedandwanttoexit
theprogramyouwillreceiveamessageaskingyouifyouwanttosavethechangesyouhavemade.)

5.1.6 Print Client

Toprintclientdata:
icon.

1.

FromthemainmenubarselectClient>PrintClient,orfromthetoolbar,clickthePrint
Theprintdialogboxappears.

2.

Selecttheclientwhosedatayouwanttoprint.

3.

SelecttheprintingparametersandclickOK.Thesystemprintscompleteclientinformation
includingallsystemparametersfortheclientselected.

5.1.7 Backup Database

Backingupthedatabase:Toensurethatclientdatacanberestoredifyourdatabaseisinadvertently
destroyed,youmustmakeaperiodicbackup.BackupDatabasebacksuptheentiredatabaseby
savingacopyofthedatabase.

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Chapter5:MainMenuBarOptions

Tobackuptheentiredatabase:
1.

FromthemainmenubarselectOptions>Systemconfiguration.IntheBackuppathfieldenter
thepathwhereyouwishtosaveyourbackupdatabase.ThedefaultpathisyourCdrive.Click
OK.

2.

FromthemainmenubarselectClient>Backupdatabase.Typethenameofthefileandclick
Save.

3.

ClickStart.ADonemessageappearswhenbackupiscomplete.Allthedatacontainedinthe
Upload/Downloaddatabaseissaved.

5.1.8 Backup Client

TobackupthedataaccordingtotheClientListonly:
1.

FromthemainmenuselectClient>BackupClient.TheBackupClientstoFiledialogbox
appearswithalistofallyourclients.

2.

Selecttherelevantclientbyclickingontheclientinthelist.Toselectseveralclientsfromthelist,
pressShiftwhileclickingonadditionalclients.Tounselectaclient,clickontherelevantclientin
thelistandclickUnselect.

3.

ClickSave.Selectthepathyouwhereyouwishtosavethisfile.ThedefaultpathisyourC
drive.TypethenameofthefileandclickSave.

Note:IfyouarechangingversionsoftheUpload/Downloadsoftware,thelatestversionwillacceptallinformationsaved
inthepreviousversion.

5.1.9 Restore Database

RestoreDatabaseoverridesyourexistingdatabaseandreplacesitwiththebackupdatabase.
Torestorethedatabase:
1.

Fromthemainmenubar,selectClient>Restoredatabase.TheRestoredatabasedialogbox
appears.SelecttheappropriatefileandclickOpen.

2.

Thedatabaseisrestored(copied)tothesystem.

5.1.10 Restore Clients

RestoreClientsaddsduplicateclientstothelist.
Torestoreclientdata:
Fromthemainmenubar,selectClient>RestoreClient.TheClient(s)dataisrestoredtothesystem
database.
Note:Theduplicateclientthatiscreatedwillappearinthenextavailablespaceonthelist.

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Warning:UsetheRestorefunctionfordatathathasbeenerasedfromyoursystemonly.The
restorefunctiondoesnotoverwriteexistingdatabutentersthedataasnewclients.

5.1.11 Navigation Arrows

Youcanclickonthenavigationarrowsorusethekeyboardalternativesshownbelowtomovefrom
clienttoclient.
Firstclient:Ctrl+PgUp
Previousclient:Shift+PgUp
Nextclient:Shift+PgDn
Lastclient:Ctrl+PdDn

5.1.12 Exit
Fromthemainmenu,selectClient>Exittoexittheprogram.(Ifyouhavenotsavedthechangesyou
havemadeandwanttoexittheprogramyouwillreceiveamessageaskingyouifyouwanttosave
thesechanges.)

5.2 Options Menu

5.2.1 Log in
TheLoginoptionallowsyoutologintothesystemafteranotheroperatorhasusedthesystembut
hasnotexitedit.Whenyouloginyouwillreceivethefeaturesyouhaveaccessto.
ToLogin:
Fromthemainmenubar,selectOptions>Login.Thelogindialogboxappears.Typeinyour
passwordandclickOK.Themainclientscreenappears.

5.2.2 System Configuration

ThisscreenenablesyoutosetupthecommunicationbetweentheUpload/Downloadandthepanel
throughmodem,GSMordirectcable.Yoursystemshouldbesetcorrectlyinordertoconnecttothe
panel.
Tosetthesystemconfigurationforconnectingtothepanel:
FromthemainmenubarselectOptions>SystemConfiguration,orfromthetoolbar,clickthe
SystemConfiguration
thatapplytoyou:

icon.TheSystemConfigurationdialogboxappears.Fillinthefields

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Chapter5:MainMenuBarOptions

PARAMETER

HOWTOSET

ConnectionType:
RemoteCOMPort(modem)

Note:NotrelevantforRAS.

Usingthearrows,selecttheCOMportnumber.
(ChooseeitherdirectCOMPortorRemoteCOMPort.)

DirectCOMPort

Usingthearrows,selecttheCOMportnumber.
(ChooseeitherDirectCOMPortorRemoteCOM
Port.)

MSlock

Typeina6digitcode.
IftheMSlockisnotthesameasthatonthepanel,the
followingfieldscannotbeuploadedordownloaded:
InstallerCode
MSPhoneNumbers(inDialer1)
MSLockCode
DefaultJumperY/N
TheMSlockinthepanelcanbechangedperiodically
forsecurityreasons.Ifithasbeenchangedinthe
panel,thenewMSlockmustbetypedinhereforall
thescreenstobeaccessible.

ModemParameters:
Waitfordialtone

Placeyourcursorintheboxandclicktoinsert
Clickagaintodelete.

Ringstoanswer

Clickonthearrowstosetthenumberofringsfor
Callback.

Speakervolume
Dialingmethod
Modemtype
Modemspeaker

Clickonthearrowtoopenthedropdownlistforeach
oftheseparameters.Placethecursorontherequired
optionandclicktoselect.

UserModemstring

Foruseifamodemtypeisusedanditisnotlistedin
themodemtypedropdownlist.
Forinformationabouttheusermodemstringrefer
toyourmodemmanual.

Backuppath

Thesystemprovidesbackupoptionsforstoring
information.ThedefaultisC/:.Ifyouusean
alternativebackuptypeinthedetailsinthisfield.
(Formoreinformationonalternativebackupsettings,
contactyourRISCOGrouprepresentative.

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Chapter5:MainMenuBarOptions

CodeTable

EnterthenameofthefileforusingnonLatin
charactersinmessagestoappearontheLCD.For
moreinformationabouttheavailablefiles,contact
yourRISCOGrouprepresentative.

5.2.3 Operators
EachpersonwhoisauthorizedtousetheUpload/Downloadsoftwareshouldberegisteredasan
operatorwithinthesoftware.Eachoperatorisassignedapasswordthatheuseswhenheactivates
thesoftware.WhenyouactivateUpload/Downloadforthefirsttime,youusethedefault
password.Youcanhaveupto50operators.
Accesstotheoperatorslistcanbedeniedtoalloperatorsexceptforthedefaultoperator
(administrator)listedasno.1
Toensurethatonlyyouorauthorizedpersonnelhaveaccesstoyoursystemitisnecessaryto
changethedefaultpassword,andestablishpasswordsforyouroperators.Thisisimportantasthe
samedefaultisprovidedonallnewsoftware.
Tocreatenewpassword:
1.

FromthemainmenubarselectOptions>Operators,orfromthetoolbar,clicktheOperators
icon.TheOperatorsscreenappears.Thisscreenshowsanumberedlist.Thedefault
operatorheadsthelistwiththedefaultpasswordrokonet.

2.

Typeyournameasthedefaultoperator.

3.

Changethepasswordtooneofyourchoice.Rememberthatthepasswordiscasesensitive.

4.

ClickOKandthisnewpasswordreplacesrokonetforfutureactivationofthesoftware.

Toaddoperatorstothelistandcustomizetheiraccesstothesystem:
1.

Fromthemainmenu,selectOptions>Operators.TheOperatorsdialogboxappears.Clickona
lineinthelistandtypethepasswordandoperatorsname.

2.

ClickAuthorizationtodefineeachoperatorsaccesstodifferentfeaturesandactivities.The
CustomizeUserAuthorizationdialogboxappears.

3.

Selecttherelevantcheckboxes.Inadditiontotheoptionsthatappearyoucancustomizethe
followingaccordingtoViewandModify:
System,Communication,Expanders,Zones
Accessory
AccessControl
UserOperations

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Chapter5:MainMenuBarOptions

Clicktheaboveoptionsbuttonsandtheirdialogboxappearswhereyoucancheckwhich
parametersyouroperatorscanviewandwhichparameterstheycanmodify.ClickOKorSet
Allifyouwouldliketoapplythesesettingstoallyouroperators.
4.

ClickOK.Youreturntothelistofoperators.Continueaddingand/orcustomizingoperators.
WhenyouhavefinishedclickOK.

5.2.4 History Log

TheHistorylogdisplaysalltheactivitiescarriedoutbytheoperators.Itisgeneratedbythesystem.
ToaccesstheHistorylog:
Fromthemainmenu,selectOptions>Historylog.TheHistoryLogdialogboxappearsdisplaying
theentirehistorylogwhichincludeswhichoperatorenteredwhichclientscreens.
Note:Youcanviewaspecifiedlogbytypinginthetimespan,operationtype,operators,screensandclientsyouwishthe
logtodisplay.Ifyoudonottypeanyspecificcriteria,thefulllistofeventswillbedisplayed.

5.2.5 Delete Log

Todeletethehistorylog:
Fromthemainmenubar,selectOptions>Deletelog.TheDeleteHistorylogdialogboxappears.
ClickYes.Allpreviousactivitiesareremovedfromthelog.

5.2.6 Batch Operations

ItispossibletosetagroupofoperationsthattheUpload/Downloadsoftwarewillperform
automaticallywhentheControlPaneldials,inonebatch.Inthiswayitispossibletopostponethe
operationsfornonbusytime.Theseoperationsandtheorderthattheywillbeperformedinclude
thefollowing:DisarmPartition,TimeSet,Upload,Download,SaveStatusandArmPartition.
Tosetabatchoperation:
Fromthemainmenubar,selectOptions>Batchoperations.TheBatchoperationsdialogbox
appears.Selecttherelevantoperations.

5.2.7 Run Batch

RunbatchenablesyoutosettheBatchoperationstostandbyupto24hoursinadvance,untilthe
panelcallmodearrives.
FromthemainmenubarselectOptions>RunBatch.Whenacallcomesfromthepanel,theIDand
AccesscodeswillbeverifiedandthentheBatchoperationisrunaccordingtothesettingsdefined.
WhentheBatchoperationiscomplete,thesystemterminatescommunication.

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Youcanpress<Esc>atanytimeifyouchangeyourmindandwishtocancelthebatchoperation.

5.2.8 Background Color

Youcanchangethesoftwarescreenbackgroundcolor.Fromthemainmenu,select
Options>Backgroundcolor.Thebackgroundcolordialogboxappears.Selectthepreferredcolor
andclickOK.
Note:YoucannotchangetheClientInformationandStatusscreensbackgroundcolor.Inthesecasesyouwillbeunable
toselectthisoptionasitappearsingrayinthesubmenu.

5.2.9 Screen Lock

Theadministratorcanprotectthesoftwarefromaccessbylockingthescreenordisconnecting
communication.Youcanchoosetolockthescreenordisconnectcommunicationafteracertain
periodoftimehaspassed,whenidleorafteracertainnumberofbadloginattemptstoprotectthe
systemfromaccess.Fromthemainmenu,selectOptions>ScreenLock.TheScreenLock\Disconnect
Communicationdialogboxappears.Typethenumberofminutesorattemptsinthedifferent
optionsandclickOK.Enter0ifyoudonotwanttolockthescreen.

5.2.10 Print Options

Youcansetthedateandtypeofclientinformation(name,number)thatyouwishtoappearatthe
topoftheprintout.Fromthemainmenu,selectOptions>PrintOptions.ThePrintOptionsdialog
boxappearsselecttheoptionsandclickOK.

5.2.11 Panel Types

YoucanchoosetodefinewhichpaneltypesyouwillseeinyourPanellistintheClientscreen.From
themainmenuselectOptions>PanelTypes.ThePanelListSelectdialogboxappears.Clickona
paneltypeandusethearrowstomoveyourselectionbetweentheHideandShowlists.ClickOK.
Note:ThisactiondoesnotdeletethehiddenPanelnamesfromyoursystem.

5.2.12 Interface Language

YoucanchangetheUpload/Downloadinterfacelanguage.Fromthemainmenu,select
Options>InterfaceLanguage.TheLanguagedialogboxappears.Choosethepreferredlanguage
fromthedropdownlistandclickOK.

5.2.13 Translation Tool

FordetailsrefertoyourlocalRISCOGrouprepresentative.

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Chapter5:MainMenuBarOptions

5.3 Installer Menu

Note:Installermenuoptionsdependonthetypeofpanelyouown.NotalltheInstallermenuoptions
andsuboptionsappearforallthepaneltypes.Refertoeachpanelsmanualfordetailed
informationofeachoption.

5.3.1 ProSYS Installer Menu Options

1.System
Fromthemainmenuselect
Installer>Systemandoneof
theseoptions:

System
Tosetthegeneralsystemsparameters.
Parameters:

System
Codes:

Youcandefineinstallercodessuchas
GrandMaster,Installer,SubInstalleras
wellasallocateUpload/Download
RemoteAccess&IDcodes.Youcan
definewhichfieldstoblockviatheMS
Lock.

2.Communication

Dialer1:

Youcansetthesystems
communicationparameters.
Fromthemainmenuselect
Installer>Communicationand
oneoftheseoptions:

TosettheControlPanelsDigital
Communicatordialingparameterstothe
CentralStation.

Dialer2:

TosettherestoftheControlPanelDigital
Dialerparameters.

ACM:

TosettheACMparameters.
Note:YoumustfirstupdateyourIPintheclient
informationscreenbeforesettingACMparameters.

3.Expanders

GSM:

TosettheGSMparameters.

Keypads:

Tosetthetypeandconfigurationofeach
expanderinyoursystem.

Fromthemainmenuselect
Zone
Installer>Expandersandoneof expanders:
theseoptions:
UO
expanders:
Power
supplies:
Event
loggers:
WLbutton
expander:

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Chapter5:MainMenuBarOptions

5.3.1 ProSYS Installer Menu Options

Printer:
Access
control:
Voice
module:
Digitalkey
expander:
Siren:

4.Diagnostics

Bustest:

Youcansendacommandto
performdifferentactionsonthe Busscan:
system.Fromthemainmenu
selectInstaller>Diagnosticsand
Testbells
oneoftheseoptions:
and

Note:Communicationwiththepanelmust keypads:
beopen.

Forperformingbustestandreviewingthe
testresult.
Forreadingthelistofalltheaccessories
connectedtothesystemsBus.
Forsendingacommandtotestthebells
andkeypads.

Power
supply:

Fortestingthe3Aswitchedpower
suppliesconnectedtothesystem.

Siren:

Fortestingthesirens(ProSound)
connectedtotheBUS.

Bus
detectors:

Fortestingthebusdetectors,suchas:
IndustrialLunar,WatchOut.

GSM:

FortestingAGM.

PKR:

FortestingPKR(ProximityKeyReader).

Zone
Forsettingalistofzones,labels,their
Forsettingzoneconfigurations, parameters: partition,type,soundetc.
fromthemainmenuselect
Zone
Forsettingthecorrelationandtime
Installer>Zonesandoneofthese crossings: intervalsbetweenpairsofzones.
options:
Zoneself Fortestingzones.
test:

5.Zones

Soaktest:
BUS
detectors:

ForsettingspecialparametersforBUS
detectors,suchas:IndustrialLunarand
WatchOut.

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Chapter5:MainMenuBarOptions

5.3.1 ProSYS Installer Menu Options

Reporting ForsettingtheReportingcodesinthe
systemtotheMonitoringstation.
Forsettingthereportingcodesin Codes:

06.ReportCodes

thesystem,fromthemainmenu Special
ForsettingtheSpecialReportingcodesin
selectInstaller>ReportCodes
Reporting thesystem.The2hexdigitsareconverted
andoneoftheseoptions:
Codes:
to3decimaldigits(Forusewith

ADEMCOContactIDandSIAas
Note:MostReportCodeshavea
additionalcodestothebuiltinconversion
correspondingRestoreCodewhich,
followingareportedevent,restoresthe
tableofthepanel

settingstonormal.TheseCodesare2
charactercodes.Thenumbers00appearas
thedefaultinthecellfieldsofthecodes.
Tosetthem,type2charactersfrom0to9
and/orfromAtoF.Thecodesyoutype
replacethedefaultinthecellfield.

AutoSIA
Codes:

TheAutoSIAcodesoptionisaccessed.
Whenthisoptionisselectedamessageboxopens
askingyouifyouaresurethatyouwanttosendAuto
SIACodesYes/No?Ifyoudo,clickYes.Anew
messageboxopensshowingAutoSIACodes
commandsentsuccessfully.

Note:ItisrecommendedtoperformResetCodes
beforeperformingAutoSIACodes.

Note:Itisimportanttocompletethepanel
configurationbeforesendingtheAutoSIACodes
command.SelectingAutoSIAIDcodessendsa
commandtothepaneltosetallreportcodesaccording
tothepanelconfiguration.
Warning:Reportcodesarenotupdatedautomatically
inthesoftware.Toupdate,selectUploadall.Itis
importanttocompletethepanelconfigurationbefore
sendingtheAutoSIACodes.

Auto
TheAutoSIAcodesoptionisaccessed.
contactID
Whenthisoptionisselectedamessageboxopens
codes:
askingyouifyouaresurethatyouwanttosendAuto
ContactIDCodesYes/No?Ifyoudo,clickYes.A
newmessageboxopensshowingAutoContactID
Codescommandsentsuccessfully.

Note:ItisrecommendedtoperformResetCodes
beforeperformingAutocontactIDcodes.

Note:Itisimportanttocompletethepanel
configurationbeforesendingtheAutoContactID
Codescommand.SelectingAutoContactIDcodes
sendsacommandtothepaneltosetallreportcodes
accordingtothepanelconfiguration.
Warning:Reportcodesarenotupdatedautomatically
inthesoftware.ToupdatedoUploadall.Itis
importanttocompletethepanelconfigurationbefore
sendingtheAutoContactIDcommand.

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Chapter5:MainMenuBarOptions

5.3.1 ProSYS Installer Menu Options

Reset
Codes:

Forresettingallthereportingcodesfor
theMonitoringstation.

7.UtilityOutputs

ForsettingtheUtilityoutputsinthesystem,fromthe
mainmenuselectInstaller>UtilityOutputs.

8.UserCodes

ForsettingtheUsercodesinthesystem,fromthemain
menuselectInstaller>UserCodes.

9.WLButton

ForsettingtheWLbuttonparametersinthesystem,
fromthemainmenuselectInstaller>WLButton.

5.3.2 WisDom Installer Menu Options

System
Fromthemainmenuselect Parameters:
Installer>Systemandone
SystemCodes:
oftheseoptions:

1.System

2.Communication

Dialer1:

SeeProSYStableabove.

Siren:

Youcansetthetypeandconfigurationof
eachdeviceinyoursystem.

Fromthemainmenuselect
GSM:
Installer>Devicesandone
oftheseoptions:
X10:

4.Zones

SeeProSYStableabove.

SeeProSYStableabove.

Youcansetthesystems
communication
parameters.Fromthemain
menuselect
Installer>Communication Dialer2:
andoneoftheseoptions:

3.Devices

SeeProSYStableabove.

Bustest:

Forperformingbustestandreviewing
thetestresult.

Zone
parameters:

SeeProSYStableabove.

Forsettingzone
configurations,fromthe
Zonecrossings:
mainmenuselect
Installer>Zonesandoneof Soaktest:
theseoptions:

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Chapter5:MainMenuBarOptions

5.3.2 WisDom Installer Menu Options

5.ReportCodes

Reportcodes:

Forsettingthereporting
codesinthesystem,from
themainmenuselect
Installer>ReportCodes
andoneoftheseoptions:

Specialreport
codes:

SeeProSYStableabove.

AutoSIAcodes:
AutocontactID
codes:
Resetcodes:

6.UtilityOutputs

ForsettingtheUtilityoutputsinthesystem,fromthemain
menuselectInstaller>UtilityOutputs.

7.UserCodes

ForsettingtheAuthoritylevelsinthesystem,fromthemain
menuselectInstaller>UserCodes.

8.WLButton

ForsettingtheWLbuttonparametersinthesystem,from
themainmenuselectInstaller>WLButton.

9.Keypads

ForsettingtheparametersoftheWirelessKeypadsinthe
system,fromthemainmenuselectInstaller>Keypads.

10.FollowMe

ForsettingtheFollowMeinthesystem,fromthemain
menuselectInstaller>FollowMe.

5.3.3 Orbit-Pro and Pro-24 Installer Menu Options

System
Fromthemainmenuselect Parameters:
Installer>Systemandone SystemCodes:
oftheseoptions:
Customize
Panel:

1.System

2.Communication

Dialer1:

SeeProSYStableabove.

Youcancustomizeyourpanelby
definingtime,settingtheclocketc.
SeeProSYStableabove.

Youcansetthesystems
communicationparameters.
Fromthemainmenuselect
Installer>Communication Dialer2:
andoneoftheseoptions:

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Chapter5:MainMenuBarOptions

5.3.3 Orbit-Pro and Pro-24 Installer Menu Options

3.Expanders

Keypads:

SeeProSYStableabove.

Fromthemainmenuselect Zoneexpanders:
Installer>Expandersand
UOexpanders:
oneoftheseoptions:
Powersupplies:
Eventloggers:
WLbutton
expander:
Printer:
Digitalkey
expander:

4.Diagnostics

SeeProSYStableabove.

Bustest:

Youcansendacommand
toperformdifferentactions
onthesystem.Fromthe
Busscan:
mainmenuselect
Installer>Diagnosticsand
oneoftheseoptions:
Testbellsand

Note:Communicationwiththe
keypads:
panelmustbeopen.
Zone
parameters:

SeeProSYStableabove.

6.ReportCodes

Reportcodes:

SeeProSYStableabove.

Forsettingthereporting
codesinthesystem,from
themainmenuselect
Installer>ReportCodes
andoneoftheseoptions:

Specialreport
codes:

5.Zones

Forsettingzone
configurations,fromthe
Zonecrossings:
mainmenuselect
Installer>Zonesandoneof
Zoneselftest:
theseoptions:

AutoSIAcodes:
AutocontactID
codes:
Resetcodes:

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Chapter5:MainMenuBarOptions

5.3.3 Orbit-Pro and Pro-24 Installer Menu Options

7.UtilityOutputs

SeeProSYStableabove.

ForsettingtheUtility
outputsinthesystem,from
themainmenuselect
Installer>UtilityOutputs.

8.UserCodes

SeeProSYStableabove.

ForsettingtheAuthority
levelsinthesystem
database,fromthemain
menuselectInstaller>User
Codes.

9.WLButton

SeeProSYStableabove.

ForsettingtheWLbutton
inthesystem,fromthe
mainmenuselect
Installer>WLButton.

5.3.4 Orbit-6 Installer Menu Options

1.SystemParameters

Youcansetthegeneralsystemsparameters.

Fromthemainmenuselect
Installer>SystemParameters

Fromthemainmenuselect
Installer>SystemCodes

YoucandefineinstallercodessuchasGrandMaster,
Installer,SubInstalleraswellasallocate
Upload/DownloadRemoteAccess&IDcodes.

3.ReportCodes

Reportscodes:

2.SystemCodes

SeeProSYStableabove.

Fromthemainmenuselect
Installer>Reportcodesandone Updatereport
oftheseoptions:
codes:

5.3.5 Orbit-14 Installer Menu Options

1.System

Systemparameters: SeeProSYStableabove.

Fromthemainmenuselect
Installer>Systemandoneof
theseoptions:

Systemcodes:

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Chapter5:MainMenuBarOptions

2.ZoneParameters
Fromthemainmenuselect
Installer>ZoneParameters

3.UtilityOutputs

Forsettingalistofzones,labels,theirpartition,type,
soundetc.

SeeProSYStableabove.

ForsettingtheUtilityoutputsin
thesystem,fromthemainmenu
selectInstaller>UtilityOutputs.

3.ReportCodes

Reportscodes:

SeeProSYStableabove.

Fromthemainmenuselect
Installer>Reportcodesandone Updatereport
oftheseoptions:
codes:

5.4 Access Control Menu (for ProSYS only)

TheAccessControlmenuisusedtodefineallparametersthatrelatetoaccessentry,suchas:doors,
timedefinitions,readers,cardholders,reportsetc.Formoreinformationrefertothepanelsinstaller
manualandtheAccessControlModulemanual.

5.5 End User Menu

UsingoptionsfromtheEndUsermenuyoucan:
Viewandsavethecurrentsystemstatus.
OperatethesystemusingtheUpload/Downloadsoftware.
Beforeusingthesemenuoptions,selectaclientandmakesurethatboththehardwareconnection
andthecommunicationsetupareinorder.
Note:Communicationwiththepanelmustbeopen.

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Chapter5:MainMenuBarOptions

5.5.1 ProSYS and WisDom End User Menu Options

1.Status
Forsettingthestatusof
thepanelfromthemain
menuselectEnd
User>Statusandoneof
theseoptions:

Statusdisplay:

Fordisplayingthepanelandthezonesstatus,
andtosendpartitionsandzonescommands.
ExampleofaStatusDisplayscreenbelow:

TheStatusDisplayscreenisdividedintosections:
a.Zones:TheZonefielddisplaystheZonestatus,withthe
codeslistedbelow.Useyourmousetonavigateamongthe
zones.Zonecodes:

Armedred
Alarmedredand
blinking
Bypass
DayZone

Troubleyellow
Fireredand
blinking
Keyswitch

Notreadygrey

Panic

Readygreen

Tampered

Unusedzone

Zonenotfound(for
wireless)

Lowbattery(for
wireless)

Medical

b.Partitions:ThePartitionsareainthecenterofthescreen
displaysthePartitionsstatus(armed,readyoralarmed).To
selectaPartition,typeaPartitionnumber.
c.Trouble:TheTroubleareaontherightofthescreenalerts
youtoproblemswiththepanelaccessories.
d.Accessories:TheAccessoriesareadisplaysAccessories
status.
e.Date/Time:Tosynchronizethetimesettingsonthepanelto
thetimesettingsofthePCclickonthePC>Paneltimebutton
andtypeintheinformationasfollows:
Day/month/year/hour/minutes/AMPM
f.Freeze:Freezesdisplaytillitispressedagain.
g.NoSound:DeactivatesthePCinternalspeakerafteran
alarmhasbeensoundedonthepanel.
h.Save:SavesupdatedstatusintheUpload/Download
software.

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Chapter5:MainMenuBarOptions

5.5.1 ProSYS and WisDom End User Menu Options

Savedstatus
display:

2.Scheduling

Tosavethecurrentstatusdisplay.

Settimeanddate: Tosetthetimeanddateonthepanel.
Note:Takethetimedifferenceintoaccountif
youareinadifferenttimezone.

Forsettingthetimesfor
theoptionsbelow,from
themainmenuselectEnd Nextarm/disarm: Tosetthetimesforthenextarm/disarmofthe
User>Schedulingandone
system.
oftheseoptions:
Scheduler:
TosetthetimesforArm/Disarm,Utility
Outputsanduserlimits.

3.UserSettings

Vacation:

Forsettingthearming/disarmingofthesystem
whileonvacation.

Accesscodes:

Formonitoringpanelusersauthorizationlevels
andsettingtheirusercodes,typeinaccesscodes
fortheAuthoritylevelslisted.TheAuthority
levelsaregeneratedfromtheUserCodes
screen.

Programming:

ForenteringFollowMephonenumbersand
Emailaddresses.
ForenteringtheKeypadchimesandbuzzer
state.

Voicemessages:

Forsettingthetypesofvoicemessagesyouwish
tobenotifiedof.

Armpartitions:

Toarmpartitions,selecttherelevantpartitions
orclickAlltoarmallpartitions.ClickArmto
activatethepartitionarming.

Fromthemainmenu
selectEndUser>User
Settingsandoneofthe
optionsbelow:

4.UserOperations

Fromthemainmenu
selectEndUser>User
Operationsandoneofthe
optionsbelow:
Disarmpartitions: Todisarmpartitions,selecttherelevant
partitionsorclickAlltodisarmallpartitions.
ClickDis.toactivatethepartitiondisarming.

ActivateUO:

ToactivateindividualUtilityOutputs,typein
thenumberoftheUtilityOutputyourequire
andclicktheActivatebutton.
Note:OnlyUtilityOutputsthataredesignated
asuseractivatedintheSystemsscreenarelisted
hereandmaybeactivatedusingtheActivate
UOoption.

Tamperbypass:

Bypassingtamperalarm.

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Chapter5:MainMenuBarOptions

5.5.1 ProSYS and WisDom End User Menu Options

Testbellsand
keypads
(ProSYS)/Testing
(WisDom):

Tosendacommandtoactivateandtestbells
andkeypads.Whenyouselectthisoptiona
dialogboxappearsinformingyouifthetestwas
successfulornot.ClickOK.

5.5.2 Orbit-Pro, Pro-24, Orbit-6, Orbit-14 End User Menu Options

ForOrbitPro,Pro24,Orbit6andOrbit14panelsrefertothepanelsinstallermanualtoseewhich
oftheaboveoptionsareavailabletoyou.

5.6 Comm (Communications) Menu

TheCommmenuisusedforcommunicationtoandfromyourpanel.Theoptionsinthe
Commmenuworkautomaticallywhenyourcomputerisconnecteddirectlytothepanel.

5.6.1 Upload Screen

YoucanuploadthecurrentscreensparametersfromtheControlPanel.
Touploaddatafromthepanel,tothecurrentlydisplayedscreenonly:
1.

Fromthemainmenu,selectComm>UploadScreen,orfromthetoolbar,clicktheUpload
screen
icon.Thefollowingquestionappears:Areyousureyouwanttouploadthecurrent
screenparametersfromthecontrolpanel?

2.

ClickYestouploadthecurrentscreensparametersfromthecontrolpanel.

3.

TheUploadprogressbarappearsindicatingthepercentageoftheuploadcompleted.

4.

AmessageboxappearsshowingOperationcompletedsuccessfully.Thecommunicationbarat
thebottomofthescreenisgreen.

5.6.2 Upload All

YoucanuploadallparametersfromtheControlPanel.
Touploadalldatafromthepanelforthecurrentlyselectedclient:
1.

Fromthemainmenu,selectComm>UploadAll.Thefollowingquestionappears:Areyousure
youwanttouploadallparametersfromthecontrolpanel?

2.

ClickYestouploadallparametersfromthecontrolpanel.

3.

TheUploadprogressbarappearsindicatingthepercentageoftheuploadcompleted.

4.

AmessageboxappearsshowingOperationcompletedsuccessfully.

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Chapter5:MainMenuBarOptions

5.6.3 Download Screen

YoucandownloadthecurrentscreensparameterstotheControlPanel.
Todownloaddatafromthecurrentlydisplayedscreenonly,tothepanel:
1.

Fromthemainmenu,selectComm>DownloadScreen,orfromthetoolbar,clicktheDownload
screen icon.Thefollowingquestionappears:Areyousureyouwanttodownloadthe
currentscreenparameterstothecontrolpanel?

2.

ClickYestodownloadthecurrentscreensparameterstothecontrolpanel.

3.

TheDownloadprogressbarappearsindicatingthepercentageofthedownloadcompleted.

4.

AmessageboxappearsshowingOperationcompletedsuccessfully.

5.6.4 Download All

YoucandownloadalltheclientparameterstotheControlPanel.
Todownloadalldatafromthedatabaseforthecurrentlyselectedclient,tothepanel:
1.

Fromthemainmenu,selectComm>DownloadAll.Thefollowingquestionappears:Areyou
sureyouwanttodownloadallparameterstothecontrolpanel?

2.

ClickYestodownloadallparameterstothecontrolpanel.

3.

TheDownloadallmessageboxappearsshowingWritingUserCodesPleasewait.

4.

TheDownloadprogressbarappearsindicatingthepercentageofthedownloadcompleted.

5.

AmessageboxappearsshowingOperationcompletedsuccessfully.

5.6.5 Verify Screen

Toverifythatthedatainformationshownonthescreenisidenticaltothedatainthepanel,fromthe
mainmenu.
1. Selectthescreenthatyouwanttoverify.
2. SelectComm>VerifyScreen.Thefieldswheretherearedifferencesarehighlightedingreenand
automaticallytogglebetweenthepanelandthedatabasevalues.
Toreplacethedatabasewiththepaneldata(highlightedingreen),clickYes.Tokeepthedatabase
asis(highlightedinpink),clickNo.

5.6.6 Wait for Call

Normally,yourmodemisnotinitializedandyouarenotinapositiontoreceiveincomingcallsto
yourUpload/Downloadsystem.Youcanreadyyoursystemtoreceiveacallfromaclientspanel
viatheWaitforCalloption.

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Chapter5:MainMenuBarOptions

ToactivateWaitforCall:
Fromthemenubar,selectComm>WaitforCall.Amessageboxappearstellingyouthatthemodem
isbeinginitializedandthatthesystemiswaitingforthecall.Ofcoursethecallmustbeinitiated
fromthepanelside.
Nowtheprocedureisasfollows:
1.

TheUserperformsauserinit.Callfromthekeypad.

2.

ThePanelcallstheUpload/Download,AccessandIDcodesarebeingverified.

3.

TheUpload/DownloadwillautomaticallyselectthespecificclientaccordingtothePanelID.

5.6.7 Dial to Panel

UsetheDialtoPaneloptionwhenyouwishtoconnecttoapanelviamodemandphoneline.
Rememberthatyoursystemshouldbeconfiguredformodemcommunication.
Note:TheDialtoPaneloptionwillonlybeavailableifaphonenumberhasbeenenteredinthePanelPhoneintheClient
Informationscreen.

Todialtopanel:
1.

FromthemenubarselectComm>DialtoPanel,orfromthetoolbar,clicktheDialtoPanel
icon.Thedialingmessageboxappears.

Note:YouwillbeunabletoselecttheDialtoPaneloptionifyouhavenotenteredatelephonenumber.(Inthiscasethe
DialtoPaneliconisgrey.)

2.

Ifthepanelisconnectedtothesametelephonesystemasanansweringmachineandthepanel
issettoansweraftermoreringsthanthemachine,overridetheansweringmachinebypressing
thespacebarfirmlyafterthefirstorsecondring.Upload/Downloadredialstothepanel.

Note:Ifyoudonotpressthespacebarimmediatelyafterthefirstfewrings,theconnectionwillnotbesuccessful.Inthis
casethesamemessageboxappears.Thistimedonotpressthespacebar.Messageboxesappearindicating
connectingtotheremotepanel.

5.6.8 Hand Over

Yourphonelinecanbeusedforbothconventionalphoneconversationsandcommunicationvia
modem.Youcanmakeaconventionalphonecallandtransferthecalltomodemcommunication
usingtheHandOveroption.
Totransferthecall:
1.

Transferthecallonthepanelsidefirst.(SeetheInstallermanual.)

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Chapter5:MainMenuBarOptions

2.

Frommenubar,selectComm>Handover.Amessageboxtellsyouthatthemodemis
initializedandthecallisbeinghandedover.

5.5.9 Hang Up
Whenyounolongerneedtobeonlinewiththepanel,usetheHangUpoptiontoterminatethe
phoneconnection.
Tohangup:
Fromthemainmenu,selectComm>HanguporpressEsc.Amessageappearssendingendof
session.

5.6.10 Message to LCD Keypad

YoucansendatextmessagetoanyoftheControlPanelspartitions.
TosendashortmessagetoappearontheLCDkeypadconnectedtothepanel:
1.

FromthemainmenuselectComm>MessagetoLCDKeypad.TheSendMessagetoKeypad
dialogboxappears.

2.

IntheMessagetoLCDsfield,typeamessageofupto16characters.

3.

Clickacheckmark intothepartitioncheckboxesforwhichLCDkeypadsyouwantthe
messagetoappear.

4.

ClicktheSendbutton.Themessageappearsonthekeypads.

5.7 Event Log Menu

Thepanelkeepsarecordofalleventsthathaveoccurredinitssystem.ThisrecordistheEventLog.
Youcanuploadthislogandviewit,aswellasuploadingrecenteventsonlyoccurringafteryour
previousupload.
Note:Formodemcommunication,remembertodialtothepanelbeforeactivatingtheuploadoption.

5.7.1 Upload All

TouploadtheentireEventLog:
Fromthemenubar,selectEventLog>Upload.Amessageboxinformsyouoftheprogressofthe
logupload.

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5.7.2 Upload Recent

Touploadrecenteventsonly:
Fromthemenubar,selectEventLog>UploadRecent.Amessageboxinformsyouoftheprogressof
thelogupload.

5.7.3 View
Youcanviewtheentireeventlogthatwaslastgenerated,fromtheMainmenubar,selectEvent
Log>View.TheEventLogdialogboxappears.Ithasthreecolumnslistingeventnumber,timeof
occurrenceanddescriptionoftheoperation:
Num:Thenumberoftheevent,listedinoppositeorder.Themostrecenteventis
alwayslistedasnumberone.Whenrecenteventsareuploaded,thenumberingis
changedtoaccommodatethis.
Time:Thetimetheeventtookplaceaccordingtothetimesettingsofthepanel.
Operation:Descriptionoftheevent
Toprinttheentirelog:
1.

ClickthePrintAllbuttoninthelowerleftcorner.TheWindowsPrintdialogboxappears.

2.

ClickOK.Theinformationissenttotheprinter.

Toprintthecurrentpageonly:
1.

ClickthePrintthispagebutton.

2.

ClickOK.Theinformationissenttotheprinter.

5.7.4 View From File

Youcanviewallpreviouslogs,fromtheMainmenubar,selectEventLog>ViewFromFile.

5.8 Help Menu

FromtheMainmenuselectHelp,thefollowingoptionsappearintheHelpmenu:
HelpTopics
OntheWeb
AboutRISCOGroupUpload/Download

Page 46

Contacting RISCO Group

RISCOGroupiscommittedtocustomerserviceandproductsupport.Youcancontactusthrough
ourwebsitewww.riscogroup.comorasfollows:

UnitedKingdom

Switzerland

Tel:+441616555500

Tel:+41274522444

[email protected]

[email protected]

[email protected]

[email protected]

Italy

USA

Tel:+390266590054

TollFree:18003442025

[email protected]

Tel:+3055923820

[email protected]

[email protected]
[email protected]

Spain

Brazil

Tel:+34914902133

Tel:+551136618767

[email protected]

[email protected]

[email protected]

[email protected]

France

China

Tel:+33164732850

Tel:+862152390066

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Belgium

Israel

Tel:+3225227622

Tel:+97239637777

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Nopartofthisdocumentmaybereproducedinanyformwithoutpriorwrittenpermissionfromthepublisher.

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