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Therapeutic Communication Techniques

The document describes interactions between a student nurse, Kenny John Nadela, and a patient, Gerald Francisco, during a home visit. Kenny introduces himself to Gerald and provides information about his studies. Gerald shares basic details about himself. Kenny engages Gerald in conversation using therapeutic communication techniques, asking open-ended questions, encouraging Gerald to share his thoughts and experiences, and informing him about upcoming activities. The interactions demonstrate techniques for building trust, exploring patients' perspectives, and properly concluding a visit.

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Kenny Nadela
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890 views3 pages

Therapeutic Communication Techniques

The document describes interactions between a student nurse, Kenny John Nadela, and a patient, Gerald Francisco, during a home visit. Kenny introduces himself to Gerald and provides information about his studies. Gerald shares basic details about himself. Kenny engages Gerald in conversation using therapeutic communication techniques, asking open-ended questions, encouraging Gerald to share his thoughts and experiences, and informing him about upcoming activities. The interactions demonstrate techniques for building trust, exploring patients' perspectives, and properly concluding a visit.

Uploaded by

Kenny Nadela
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOC, PDF, TXT or read online on Scribd
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Nurse Verbal / Nurse

Non-Verbal
Communication
Technique
Good morning po!
-Smiling
Ako po si Kenny John
Nadela, student nurse po
ako sa La Consolacion
College Manila. Nandito po
kame hanggang
Wednesday. Maari po ba
kayong mag pakilala?
-Smiling with confidence

Therapeutic
Communication
Technique

Patient Verbal / Nurse


Non-Verbal
Communication
Technique

Introduction / Giving
Recognition

Magandang umaga din po


sir!
-Smiling

Giving Information

Ako po si Gerald Francisco,


ako po ay 33 yrs. Old na at
taga Montalban Rizal po
ako

Rationale

-Gaining trust to client


-Showing respect
-Giving recognition
-Increases the knowledge
about the topic

-Gaining trust to client


Offering Self

San po ninyo gustong


maupo?
Ano po ang gusto nyong
itawag ko sa inyo?

Kahit po sa tabi nalang


nila
Gerald nalang po
Broad Opening

May gusto po kayong


sabihin o pag usapan?
Exploring
Pwede po bang ikwento
nyo saken ang buhay nyo
dito
I let my client to continue
and verbalize his story and
listen
Hanggang dito nalang po
ang ating usapan. Bukas po
sana mag usap po tayo.
Sumali po kayo sa mga
games natin mamaya.
Maraming salamat po!

Silence

Termination/ Summarizing

-It makes explicit that has


the lead in interaction for
client who is hesitant in
Wala naman. Gusto ko lang talking
naman umuwi na at umalis
na dito
-Exploring can help client
examine the issue more
fully. Any problem or
Okay naman ako dito dahil concern can be understood
nag papagaling naman ako
dito
-Encourages the patient to
verbalize, provided that it is
interested and expectant
Lagi lang ako natutulog
minsan pag kainan
-End of the conversation
kumakaen ako
Sige po maraming salamat
din po

Nadela, Kenny John V.


Clients Initial: GF
Date: September 5, 2011
Nadela, Kenny John V.
Clients Initial: GF
Date: September 5, 2011

Nurse Verbal / Nurse


Non-Verbal
Communication
Technique
Magandang umaga kuya
Gerald! Kamusta kana?
- Smiled and established
eye contact

Ako si Kenny. Ako ang


magiging student nurse mo.
Nag- aaral ako sa La
Consolacion College Manila
at 4th year college student
na. Nandito kami ngayon at
bukas. Maari po ba kayong
magpakilala?

Bn41- Group 4
NCMH- Pav 1.
Ms. Samson
Bn41- Group 4
NCMH- Pav 1.
Ms. Samson

Therapeutic
Communication
Technique
Introduction / Giving
Recognition

Giving Information

Patient Verbal / Nurse


Non-Verbal
Communication
Technique
Magandang umaga din
po!
-Smiling

Gerald Francisco po , ako


po ay 33 yrs. Old na at taga
Montalban Rizal po ako

Rationale

-Maintains strong negative


attitudes, frequently
becomes suspicious, and
actively or passively resists
persons who attempt to
form a therapeutic
relationship with him.
Because of his loss of ability
to affect a satisfactory
communicative feeling
toward others
-Increases the knowledge
about the topic
-Gaining trust to client

(Smiled, tried to establish


eye contact, paused for a
while)
Broad Opening
Sige kuya Gerald, anong
gusto mong pag- usapan
ngayon?
(Smiled and leaned forward)
Ay oo nga pala, may art
and music therapy tayo
mamaya. Maari mo bang
ibahagi ang mga gusto
mong ilagay?
Mukhang matatapos yata
ang ating pag- uusap. Sana
bukas mas maganda ang
panahon para mas
maganda ang simula ng
araw natin, di ba? Babalik
ulit ako bukas tapos maguusap ulit tayo at maglalaro
at bukas din ang ating
socialization day. Sige po
salamat

Encouraging description of
perceptions

Wala. Talagang gusto ko


lang umuwi

-It makes explicit that has


the lead in interaction for
client who is hesitant in
talking
-Asking the patient to
verbalize what he
perceives; having the client
describe his/her view of an
event or experience.
-End of the conversation

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