TARA MICHELLE SISSON
27 HELMSDALE DR. | KANATA, ON | 613-899-2511
TARAMICHELLES@YAHOO. CA | [Link]/TARAMICHELLES
[Link]/IN/TARASISSON
PERSONAL PROFILE
Outgoing, customer focused with over 10 years of customer service in a leadership role. National Champion at the BDC
Marketing Case Cup competition. Honours graduate from Algonquins Business Management program. Winner of the
Small Business Associations Business Plan Award. Enthusiastic Sens fan, with a desire to make people smile.
RELATED SKILLS & EXPERIENCE
CUSTOMER SERVICE & LEADERSHIP
Over 10 years of sales and customer service experience, mostly in a managerial role.
History of exceeding sales targets, and experience developing and maintaining a client base.
Managed teams of staff and volunteers of up to 50 people.
Excellent coach and motivator, with experience: hiring staff, creating weekly schedules, maintaining employee
files, training and performing employee revues.
Received a final grade of 98% in Professional Selling while studying at Algonquin.
Exceptional Communication skills; achieved a final grade of A+ in Business Communications as well as in
Business Presentations.
Pleasant, confident demeanor, with the ability to handle difficult situations with tact and diplomacy.
BUSINESS ADMINISTRATION, MARKETING & EVENTS
3 years of experience working in a marketing/administrative role.
5 years of experience designing and ordering marketing and promotional materials such as: signs, flyers, banners,
newsletters, direct mail pieces, bags, coupons, pens, clothing and other promotional products.
Managed companys general email and was main point of contact for customers and suppliers.
Highly proficient with Microsoft Office programs; received a grade of A+ in Business Computer Applications at
Algonquin College.
Experience using Joomla, Basecamp, Quickbooks and Adobe softwares in a professional environment.
Experience in planning and implementing in-store sales and marketing events, such as fashions shows for Ralph
Lauren.
Processed invoices, received payments, tracked sales.
Organized large scale events, with over 500 attendees.
Experience in working with and securing event sponsors.
Experience with all operational and logistical elements of events planning, including: permits, licenses, food and
beverage, marketing, securing event venues, security, dcor and entertainment.
Competed in provincial and national marketing competitions, placing first on a national level.
Developed and implemented Facebook, mobile, newspaper, radio, and web advertisements.
REFERENCES AVAILABLE UPON REQUEST
EMPLOYMENT HISTORY
Customer Service Coordinator/
Office Administrator
DS Plumbing
2014-present
2011-2012
Special Events Coordinator Ottawa International Animation Festival 2013
Market Research Assistant Algonquin College 2012
Store Manager Suzy INC 2010-2011
Collection Manager (Ralph Lauren) Hudsons Bay 2008-2010
Personal Shopper Hudsons Bay 2009-2010
Store Manager La Senza Girl 2006-2008
Assistant Store Manager Claires 2004-2008
EDUCATION
Business Management & Entrepreneurship Honours
Algonquin College
2011-2013
COMMUNITY INVOLVEMENT
Co-founder of Renfrew Womens Show, raising money for local womens shelter.
Member of Kanata theatre, volunteering front of house, backstage and appearing on stage since 2010.
Guest Coach- Algonquin College OCMC teams 2013-2014.
Business Mentor- Algonquin College open house 2013.
ACCOMOMPLISHMENTS & AWARDS
National champion at the 2013 BDC Case Cup Challenge for Algonquin College; business marketing case
competition against 28 top teams from across Canada.
Competed in two events at the 2012 Ontario College Marketing Competition; placed in the top 5, in
Retail and Marketing categories.
Small Business Associations 2013 Business Plan Award Recipient.