User’s Guide

Table of Contents Beyond the Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Printing Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Navigating the User’s Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Printing Banners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Printing Photographs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Setting Up Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Printing Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Connecting your printer with a parallel printer cable. . . . . . . . . . . . . . . . . . . 3 Printing Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Setting up your printer with a USB Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Printing Transparencies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
More information about your printer software . . . . . . . . . . . . . . . . . . . . . . . 26 Printing Iron-On Transfers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Printing Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
How to choose paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 HP Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Finding the HP print settings box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
How to print on standard paper sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Appendices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
How to print on different paper sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 The HP DeskJet Toolbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
How to print on both sides of the paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
How to create a mirror image of your document . . . . . . . . . . . . . . . . . . . . . 36 Maintaining your printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
About color. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Increasing printer performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
About pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Minimum printing margins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Supplies and accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Language Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Environmental Attributes of the DeskJet Printer. . . . . . . . . . . . . . . . . . . . . . .74

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 Setting Up Your Printer
Your HP DeskJet printer is designed for connection to your
computer using either of the following cables:
Connecting your
Parallel printer cable – You can use this method when your
printer with a parallel
computer is running either Windows 3.1x, 95, 98, or NT 4.0. printer cable
See “Connecting your printer with a parallel printer cable” on
page 3 for instructions. Note: If you are using a USB cable for communications
between your printer and your computer, see page 14.
Universal Serial Bus (USB) cable – This method is only
supported if you are running Windows 98 on your computer.
See “Setting up your printer with a USB Cable” on page 14 for
instructions.
The printer cable is not supplied with the printer. You must
purchase the printer cable separately. See page 70 for ordering
information.

3
Step 1: Unpack your printer 2 Open the top cover. Remove both pieces of plastic packing
1 Remove the packing material and the packing tape from the material from the inside of the printer.
outside of the printer.

3 Close the top cover.

4
Step 2: Connect parallel cable 4 Plug the other end into the computer, and tighten the screws.
You’ll need to buy a printer cable that supports bi-directional
communication (IEEE 1284-compliant), such as HP part number
C2950A.
1 Make sure both the printer and the computer are turned off.
2 Lift the cable access door on the back of the printer.
3 Plug the end of the cable that does not have screws attached
into the printer. Snap both clips into the notches.

Cable access door

5
Step 3: Plug in the power 5 Plug the other end of the power cord into an electrical outlet.
1 Leave the computer and the printer turned off.
2 Lift the cable access door on the back of the printer. 3
3 Plug the power adapter cord firmly into the connector on the
back of the printer.
4 Plug the appropriate end of the power cord into the power
adapter.

5
4

Note: Always use the Power button on the front of the

printer to turn the printer on and off. Using a power strip,
surge protector or a wall outlet switch to turn the printer on
and off may cause premature failure.

6
Step 4: Insert print cartridges 4 Carefully remove the protective vinyl tape from the tri-color
1 Press the Power button to turn on the printer. and black print cartridges.

The Power light comes on and the Print Cartridge light

Note: Be sure not to touch the ink nozzles or the copper
blinks.
electrical contacts. Also, do NOT remove the copper strip;
2 Open the top cover. these are electrical contacts required for proper operation
The cartridge cradle moves to the center of the printer. of the print cartridges.

Black Tri-color
Print Print
Cartridge Cartridge

Vinyl Tape

Vinyl Tape
Ink Nozzles Ink Nozzles

5 For each print cartridge, lift the cradle latch inside the printer.
With the copper electrical contacts toward the rear of the
printer and the print cartridge held vertically, push the print
cartridge firmly down into the appropriate cradle.
3 Remove the print cartridges from their individual packages.

7
 Insert the black print cartridge in the right cradle, and insert
the tri-color print cartridge in the left cradle. You must insert Note: If the Print Cartridge light continues to blink or
both print cartridges for the printer to operate. if the cradle doesn’t move to the right side of the printer,
take out both cartridges and reinsert them.
When a print cartridge starts to run out of ink, replace it. If
you do not have a replacement, leave the empty print
cartridge in the cradle of the printer. The printer will not
print with only one print cartridge installed.
We recommend you keep spare print cartridges on hand.
When buying print cartridges, check the part numbers
referenced below carefully to make sure you are buying
the right print cartridges for your printer. These print
cartridges have been specifically designed to work with
your printer to produce results that are always clear,
always sharp.
840C, 842C, and 843C require:
6 Close the latch. Black HP No. [15] (equivalent to C6615 Series)
You will hear a click and feel resistance when the latch is Tri-Color HP No. [17] (equivalent to C6625 Series)
pushed down.
7 Close the top cover.
The Print Cartridge light continues to blink for awhile
and then goes off. (You’ll hear the cartridge cradle return to
its home position on the right side of the printer.)

8
Step 5: Load paper in your printer 2 Remove a stack of paper from its packaging. (Make sure all
1 Pull out the IN tray and slide the paper-width and paper- the paper in the stack is the same size and type.) Tap the
length adjusters out as far as possible to make room for the stack on a flat surface to even it up.
paper.
Flip up the OUT tray for a better view of the IN tray.

OUT Tray

3 Load the paper into the IN tray, printable side down. The IN
IN Tray
tray holds up to 10 mm or 3/8 inch at a time.
4 Push the paper toward the back of the paper tray until it
Paper-length
stops.
adjuster
Paper-width
adjuster

9
5 Slide both paper adjusters to fit snugly against the paper’s Step 6: Install the printer software
edges. Make sure the paper lies flat in the tray and that the
Before you can use your new HP DeskJet printer, you must
paper fits under the tab of the paper-length adjuster.
install the printer software on the computer from which you will
print. Your printer software is located on the CD included with
your printer.
From time to time, Hewlett-Packard provides updated printer
software. Go to “Printer Software” on page 54 for information
on obtaining updated printer software.

Before You Begin

1 Make sure the computer is fully set up and operational.
2 Make sure that the printer is properly set up and ready to
print using the instructions provided earlier.
6 Slide the IN tray all the way back in.
3 Make sure that the printer is connected to the computer with
Flip the OUT tray back down if it’s up.
a parallel printer cable and that no peripheral devices (such
as scanners, backup units, and switch boxes) are installed
between the printer and the computer.
4 Make sure both the printer and the computer are turned on.

10
5 Close any software programs that are open and running on Installing the printer software from the CD
the computer, except the HP DeskJet installer, Windows
Explorer, or Program Manager. See page 26 for instructions Note: If the New Hardware Found box appears during the
on how to close software programs. installation procedure, click the “X” in the upper-right corner
6 Follow the installation instructions for your computer’s of the box, or click Cancel.
operating system. 1 Insert the HP printer software CD into your CD-ROM drive.
For Windows 95, 98, and NT 4.0, do the following:
a. From the taskbar, select Start ➙ Run.
b. Type the identifier of your computer’s CD-ROM drive,
then type setup.exe. For example, D:\setup.exe.
c. Click OK.
For Windows 3.1x, do the following:
a. In the Program Manger, select File ➙ Run.
b. Type the identifier of your computer’s CD-ROM drive,
then type setup.exe. For example, D:\setup.exe.
c. Click OK.
Note: If you don’t know which drive letter is for
your CD-ROM player, open Windows Explorer or
File Manager and look for the letter next to the
CD-ROM icon.

11
2 When the opening screen appears, click Install HP DeskJet 5 Follow the instructions on the screen.
840C Series Printer Software. (Your printer model number If something goes wrong, go to “If you have problems
will be on the install button.) installing” on page 13.
3 When the HP License Agreement box appears, read the
agreement and click Accept. Note: The HP DeskJet 840C Series printer is
4 Do one of the following: automatically set as the default Windows printer. If you
find that it is not the default Windows printer, go to
• If the printer is turned on and is connected to the computer “Setting the HP DeskJet Printer as the Default” on page 26.
with the parallel printer cable, the setup program
automatically detects the printer and the port to which it
is connected. Then, proceed to step 5. Note: If you need the printer software on floppy disks:
OR • Contact your local HP Customer Care Center, listed on
• If the printer is turned off or if the connection to the page 55.
computer has not yet been made with the parallel printer OR
cable, the setup program asks you to specify which port to
• If you have access to a computer with a CD-ROM drive,
use for the printer. Select an LPT-type port; the default
insert the printer software CD in this computer’s CD-ROM
setting of LPT1 is appropriate for most computers. Click drive and begin the software installation. When the
Next and proceed to step 5. opening screen appears, select Make diskettes of your
printer software.

12
If you have problems installing
• Make sure your printer is on and all connections are firm.
• Exit your software programs. Then turn off the computer and
the printer. Turn on the printer, then turn on the computer.
• Close any virus protection programs that are running on your
computer. Either right-click the virus protection program’s
icon on the taskbar and select Disable, or click the “x” in the
upper-right corner of the virus protection program’s open
window.
• Uninstall the printer software using the instructions on
page 27 then repeat the installation procedure.
• If you’re still having problems with the installation, call an
authorized HP dealer or HP Customer Care representative.
For the phone number of the support center nearest you,
see HP Customer Care by Phone on page 55.

13
 Setting up your printer USB Step 1: Unpack your printer
1 Remove the packing material and the packing tape from the
with a USB Cable outside of the printer.

Note: The USB cable set up requires Windows 98. If you

are using a parallel cable for communications between
your printer and your computer, see page 3.

What is USB?
Universal Serial Bus (USB) makes it easy to connect devices to
your computer without having to open your PC. USB uses a
standard port and plug combination for connecting devices like
printers, modems, scanners, and digital cameras. It also offers
the benefit of being able to easily add, remove, and move
devices.
USB is an option to customers who want to print from Windows
98 across the USB cable. If your computer’s USB port is enabled
and properly set up, you can connect your HP DeskJet printer
to it or to a chain of USB devices via a USB cable.

14
2 Open the top cover. Remove both pieces of plastic packing USB Step 2: Plug in the power
material from the inside of the printer.
Note: Do NOT connect your USB cable between the printer
and the computer. Make sure that the USB cable is NOT
plugged into the computer at this point in the setup.

1 Leave the computer and the printer turned off.

2 Lift the cable access door on the back of the printer.
3 Plug the power adapter cord firmly into the connector on the
back of the printer.
4 Plug the appropriate end of the power cord into the power
adapter.

3 Close the top cover.

15
5 Plug the other end of the power cord into an electrical outlet. USB Step 3: Insert print cartridges
1 Press the Power button to turn on the printer.
3 The Power light comes on and the Print Cartridge light
blinks.
2 Open the top cover.
The cartridge cradle moves to the center of the printer.

5
4

Note: Use only the Power button on the front of the

printer to turn the printer on and off. Using a power strip,
surge protector or a call outlet switch to turn the printer on
and off may cause premature failure.

16
3 Remove the print cartridges from their individual packages. 5 For each print cartridge, lift the cradle latch inside the printer.
4 Carefully remove the protective vinyl tape from the tri-color With the copper electrical contacts toward the rear of the
and black print cartridges. printer and the print cartridge held vertically, push the print
cartridge firmly down into the cradle.
Note: Be sure not to touch the ink nozzles or the copper Insert the black print cartridge in the right cradle, and insert
electrical contacts. Also, do NOT remove the copper strip; the tri-color print cartridge in the left cradle. You must insert
these are electrical contacts required for proper operation both print cartridges for the printer to operate.
of the print cartridges.

Black Tri-color
Print Print
Cartridge Cartridge

Vinyl Tape

Vinyl Tape
Ink Nozzles Ink Nozzles

17
6 Close the latch.
You will hear a click and feel resistance when the latch is Note: If the Print Cartridge light continues to blink or
pushed down. if the cradle doesn’t move to the right side of the printer,
take out both cartridges and reinsert them.
7 Close the top cover.
When a print cartridge starts to run out of ink, replace it. If
The Print Cartridge light continues to blink for awhile
you do not have a replacement, leave the empty print
and then goes off. (You’ll hear the cartridge cradle return to cartridge in the cradle of the printer. The printer will not
its home position on the right side of the printer.) print with only one print cartridge installed.
We recommend you keep spare print cartridges on hand.
When buying print cartridges, check the part numbers
referenced below carefully to make sure you are buying
the right print cartridges for your printer. These print
cartridges have been specifically designed to work with
your printer to produce results that are always clear,
always sharp.
840C, 842C, and 843C require:
Black HP No. [15] (equivalent to C6615 Series)
Tri-Color HP No. [17] (equivalent to C6625 Series)

18
USB Step 4: Load paper in your printer 2 Remove a stack of paper from its packaging. (Make sure all
1 Pull out the IN tray and slide the paper-width and the paper in the stack is the same size and type.) Tap the
paper-length adjusters out as far as possible to make room stack on a flat surface to even it up.
for the paper.
Flip up the OUT tray for a better view of the IN tray.

OUT Tray

3 Load the paper into the IN tray, printable side down. The IN
IN Tray
tray holds up to 10 mm or 3/8 inch at a time.
4 Push the paper toward the back of the paper tray until it
Paper-length
stops.
adjuster
Paper-width
adjuster

19
5 Slide both paper adjusters to fit snugly against the paper’s USB Step 5: Insert printer software CD in the
edges. Make sure the paper lies flat in the tray and that the computer
paper fits under the tab of the paper-length adjuster.
Note: Make sure the computer is operational, meets the
minimum system requirements and that its USB port is
enabled and properly configured. See “Problems with your
USB installation?” on page 24 for more information.

1 Turn on the computer and wait for Windows 98 to start.

2 Insert the HP printer software CD into your CD-ROM drive.

6 Slide the IN tray all the way back in.

Flip the OUT tray back down if it’s up.

20
USB Step 6: Connect USB cable USB Step 7: Install USB and printer software
1 Lift the cable access door on the back of the printer.
Note: You can also refer to steps 8a through 8h on the
2 Plug one end of the USB cable into the USB port on the USB Cable Setup Quick Start Poster
printer.

1 After a few seconds, the Add New Hardware Wizard screen

appears.

Note: If the Add New Hardware Wizard screen does not

appear, your computer may not be USB-enabled. You can
still enjoy the full capabilities of your HP DeskJet 840C
Series printer by connecting the printer to the computer with
a parallel cable. Go to “Connecting your printer with a
parallel printer cable” on page 3 for setup instructions.

2 Click Next.

3 Plug the other end into any USB port on the computer.

21
3 Click Next in this screen, too. 5 Double-click the CD or disk drive icon, which ever is
appropriate for the type of media you are installing from.
Click on the win98usb folder then click OK to close the
Browse screen and return to the Wizard.

4 Select Specify a location and then click the Browse button.

Do NOT click Next.

6 Click Next.

The Add New Hardware Wizard searches for the win98usb

driver. If Windows is unable to find a driver, click Back to
return to Step 4.

22
7 When the driver file is located, click Next. 9 Soon the opening screen for installing the HP DeskJet
printer software appears. Click Next.

The driver file is installed on your computer.

8 When you are notified that installation of the USB software is 10 When the HP License Agreement box appears, read the
completed, click Finish. agreement, then click Accept.

If something goes wrong with the USB software installation,

go to “Problems with your USB installation?” on page 24.

23
11 If you are notified that the HP DeskJet printer port could not Problems with your USB installation?
be located, select the USB port. Then click Next.
12 Follow the on-screen instructions. How can I determine if my computer’s USB port
is enabled?
If something goes wrong with the printer software
installation, go to “If you have problems installing” on First, follow the installation instructions beginning on page 14.
page 13. If you don’t see the Add New Hardware Wizard screen after
connecting your printer to your computer, perform these steps:
Note: The HP DeskJet 840C Series printer is automatically 1 In Windows 98, select Start ➙ Settings ➙ Control Panel.
set as the default Windows printer. If you find that it is not the
2 Double-click the System icon.
default Windows printer, go to “Setting the HP DeskJet Printer
as the Default” on page 26. 3 Click the Device Manager tab.
4 Click the plus (+) icon before the Universal Serial Bus
Controller item.
If you see a USB host controller and a USB root hub listed,
USB is probably enabled. If your printer is connected through
another USB device or hub, connect your printer directly to
the USB port on the computer. Also, make sure the cable
connections are firm. (USB hubs are hardware devices into
which you can plug multiple USB cables.)
If you do not see these devices listed, refer to your computer’s
documentation or contact the manufacturer for more
information on enabling and setting up USB. Remember, you
can always use a parallel cable to connect your printer’s
parallel port to your computer.

24
I accidentally cancelled the USB installation the When I install the USB software, I get an “Unknown
first time I connected my HP DeskJet printer to my device is found” message.
computer. How do I get it to appear again? Disconnect the USB cable, remove the printer software, and turn
To redisplay the USB installation screens: off the computer and printer. Unplug the electrical power to the
printer, then reconnect your printer and restart the USB
1 Disconnect the USB cable from your printer.
software installation.
2 Insert the printer software CD (or Disk 1 if you have diskettes)
into your computer. After I installed my printer, why isn’t my HP
3 Click Start ➙ Run. DeskJet printer assigned to an LPT printer port in
4 Browse to your disk drive and select Setup, then click Open. the Print dialog box of my software application?
5 The setup.exe file will appear in the dialog box. Click OK. USB uses a different naming convention for USB devices. After
the printer has been installed, you see USB/DeskJet 840C/
6 Select the Remove HP DeskJet 840C Series Software
(serial number of your printer).
option.
7 Connect the USB cable to your printer again. The USB How can I increase printing speed?
installation screen should appear again. When operated on a USB chain, your printer may become
8 Continue with the first step of “USB Step 7: Install USB and slower if other USB devices or software applications are being
printer software” on page 21. used while you’re printing. For optimal print performance, avoid
using other devices in the USB chain while printing.

25
More information about your Setting the HP DeskJet Printer as the Default
printer software For Windows 95, 98 or NT 4.0:
1 From the taskbar select Start ➙ Settings ➙ Printers.
Closing Software Programs 2 Right-click the HP DeskJet 840C Series Printer icon and
Before installing the printer software on a computer, close any choose Set As Default.
virus protection programs or other software programs that are
open and running on the computer, except the HP DeskJet For Windows 3.1x:
installer, Windows Explorer, or Program Manager. 1 In the Program Manager, open the Main program group.
2 Double-click Control Panel to open it, then double-click
For Windows 95, 98 or NT 4.0:
Printers.
• Right-click on the software program’s name or icon on the
taskbar. Select Close. Repeat these steps for each open 3 Select the HP DeskJet 840C Series Printer from the
software program except Windows Explorer. Installed Printers list, and then click Set As Default Printer.
4 Click Close and exit the Control Panel.
For Windows 3.1x:
1 While holding down the Alt key, press the Tab key to locate
an open software program.
2 When you locate an open software program, release both
keys.
3 Select File ➙ Exit.
4 Repeat these steps for each open software program, except
Program Manager.

26
Uninstalling the printer software For Windows 3.1x:
If you need to uninstall the printer driver for your HP DeskJet Perform one of the following:
printer for any reason, perform one of the steps listed below for • Insert the printer software disk (either Disk 1 or your CD) into
your operating system. If something unexpected happened your computer and run Setup.exe. Select the option to
during installation, the safest method is to run the uninstall Remove HP DeskJet 840C Series Software.
utility directly from the CD or disks, rather than from the
uninstall program that was placed on your hard drive. OR
• In the Program Manager, locate your HP DeskJet Series
For Windows 95, 98 and NT 4.0: group. Double-click the Uninstall icon to uninstall your
Perform one of the following: printer software.
• Insert the printer software disk (either Disk 1 or your CD) into
Printing from DOS
your computer and run Setup.exe. Select the option to
Remove HP DeskJet 840C Series Software. If you are using DOS, information can be found in a text
document (dosread.txt). This document is on the printer
OR software CD in the \<language code>\djcp\ directory. For
• From the taskbar, select Start ➙ Programs ➙ HP DeskJet example, “enu” is the language code for English, so dosread.txt
840C Series ➙ HP DeskJet 840C Series Uninstall. is located in the \enu\djcp directory. For a list of language
OR codes, see page 73. If you have diskettes, the file is located on
the HP DeskJet Control Panel for DOS Diskette.
• From the taskbar, select Start ➙ Settings ➙ Control Panel.
Then click Add/Remove Programs and select HP DeskJet
840C Series (Remove only).

27
 Printing Basics
How to choose paper • Weight. You can choose from a wide range of paper weights.
Use 20-24 lb or 75-90 g/m2 plain paper for multipurpose,
Most plain photocopy paper, postcards, index cards, everyday use.
transparencies, envelopes and labels work fine in your printer, • Brightness. Some papers are whiter than others and produce
particularly paper that is marked for use in inkjet printers. To sharper, more vibrant colors. Use HP Premium Photo Paper,
get the best results, use one of the Hewlett-Packard papers, Glossy or HP Premium Plus Photo Paper, Glossy or Matte for
which were developed especially for HP inks and your printer. printing documents with photographs. Use HP Bright White
Inkjet Paper or HP Premium Inkjet Paper for documents with
What to consider:
any other pictures.
• Size. You can use any size paper that fits easily within the
• Surface smoothness. The smoothness of the paper affects
paper adjusters of the printer.
how crisp the printing looks on the paper. Glossy, coated
width = 3 to 8.5 inches
(77 to 216 mm) paper works well for pictures and charts (where you want
crisp lines with intense, high-quality colors).
length = 5 to 14 inches • Opacity. Opacity refers to the degree to which printing on
(127 to 356 mm)
one side of the paper shows through to the other side. Use
paper high in opacity (or thicker paper) for two-sided
printing. HP Premium Brochure and Flyer Paper is ideal for
two-sided projects.

28
Get the Right Paper • Paper in poor condition—with tears, dust, wrinkles, curled or
bent edges, or paper that doesn’t lie flat—could jam the
Your HP DeskJet printer is designed to work well on most
printer.
common office paper types and with quality 25% cotton bond
paper. Because your printer uses ink to produce an image, • Envelopes with thick or crooked edges; envelopes that are
paper that accepts ink well produces the best results. Be sure to damaged, curled, wrinkled, or irregularly shaped; envelopes
test a variety of paper types before buying large quantities. that are shiny or embossed; or envelopes with clasps or
windows.
HP papers are available at most computer supply stores. See
“Supplies and accessories” on page 70 for paper ordering
information.

Paper that Might Not Work

• Highly textured stock, such as linen, might not print evenly;
the ink could bleed into these papers.
• Extremely smooth, shiny, or coated papers not specifically
designed for inkjet printers could jam the printer and might
actually repel ink.
• Multi-part forms (such as duplicate or triplicate forms) could
wrinkle in the printer or get stuck; the ink is also more likely
to smear. In addition, only the top page is printed.

29
Finding the HP print settings box 3 If you still don’t see the box, click Setup, Options, or
Properties.
After you lay out the page and choose the text, pictures, fonts,
and colors from your software program, you need to select ...Or Try This
settings such as paper type, paper size, orientation, and print 1 If Print isn’t there, click Printer Setup or Print Setup.
quality in the HP print settings box. Where is it?
The way you get there varies depending on the software
program and the operating system you’re using. Try these
strategies from the File menu of your document, and you’re
sure to get there.

Try This...
1 Click File and then click Print.

2 Then click whichever button you see—Setup or Options.

2 Then click whichever button you see—Properties, Setup, or

Printer.

30
...then click a tab, and then click a setting.
Show your finished work at its best. Save money and trees.
Click Best print quality. Best is Print on both sides of the paper.
recommended for photographs
printed on photo paper.
Save time and ink.
Click Draft mode. Draft is
recommended for
printing test pages and
proofing drafts. Flip the image.
Click Mirror Image.
This is great for
iron-on transfers.

Save time and color ink.

Select the appropriate settings. Click here to print drafts of
Choose the correct paper size and type for the job. color documents in
shades of gray

Note: Features and wording on the HP print settings box

tabs may differ from that shown here depending on your Manage your ink and
printer model. drying time.
Use sliders to adjust the
amount of ink on the
page, and to allow for
extra drying time.

31
How to print on standard Choose orientation, two-sided printing, multiple page
printing, mirror image, and poster printing options on the
paper sizes Features tab.
1 Check your print settings.
Choose your print settings in the HP print settings box. (See Click the Features tab.
“Finding the HP print settings box” on page 30.)
Choose print quality, paper size, and paper type on the
Setup tab.

Click the Setup tab.

Choose color options on the Advanced tab.

First click the down
arrow, and then click
your selection.
Click the Advanced tab.

Click OK to save.

32
2 Click OK in the Print box of your software program to save While you’re printing
your settings and start printing.
It takes a few moments for the printing to start, because the
The next time you want to print this document, you can use printer is receiving information from the computer. During
the Print button at the top of the screen in your software printing, the printer might pause occasionally to receive more
program — simply click it to print one copy using the same information. (Don’t worry, it’s normal.)
print settings.
That’s all there is to it. The printer prints one page at a time until If you run out of paper before you’re finished
it finishes, delivering each printed page neatly into the printer’s The printer prompts you to add more paper. Load the paper in
OUT tray. the IN tray and press Resume .

If something goes wrong

Sometimes, in spite of your best efforts, something goes wrong
during printing. Maybe a sheet of paper jams in the printer or
nothing happens at all. See “Solving Common Problems” in
your Reference Manual.

33
How to print on different paper sizes 2 Type the dimensions of the paper in the User Defined Paper
Size dialog box, and click OK.
Most of the time, when you print on plain paper, cards, labels,
and envelopes, you select one of the standard sizes in the
Paper Size box on the Setup tab of the HP print settings box.
However, you’re not limited to the sizes listed. Just make sure
that the size of the paper falls within the following dimensions
(so both of the printer rollers can pick up the paper):
3 Load the paper in the printer, and print as you would for
Width: 3 to 8.5 inches (77 to 215 mm)
normal paper sizes.
Length:5 to 14 inches (127 to 356 mm)
4 For small paper sizes, be sure to push the small slider snugly
Then follow these steps: against the paper as described in “Printing Cards” on
1 In the HP print settings box, click the Setup tab, and then page 42.
select User Defined Paper Size in the Paper Size list. (See Remember to reset the software for the paper in the IN tray after
“Finding the HP print settings box” on page 30.) printing completes.

Click User Defined

Paper Size.

34
How to print on both sides of the Book option
paper
The easiest way to save paper is to print on both sides. Just put
the paper through the printer twice: the first time through it
prints the odd-numbered pages and the second time through it
prints the even.
1 Load the paper in the IN tray.
Make sure that there’s no paper in the OUT tray.
Odd-numbered pages Reload to print the even-
2 In the HP print settings box, click the Features tab. (See print first. numbered pages.
“Finding the HP print settings box” on page 30.)
3 Then click Book or Tablet. Use Tablet when the sheets of Tablet option
your document will be bound at the top edge. Use Book
when the sheets of your document will be bound on the left.
4 Print your document.
The printer automatically prints only the odd-numbered
pages. The printer then displays a message on your
computer screen, telling you how to reload the paper.
5 Load the printed pages back in the IN tray of the printer.
The following illustrations show how to Load the paper back
in the printer for the Book option and the Tablet option.
Odd-numbered pages Reload to print the even-
print first. numbered pages.

35
6 When the paper is properly loaded into the IN tray, flip the
OUT tray down and click Continue.
How to create a mirror image of
The printer prints the even-numbered pages on the reverse
your document
side of the odd-numbered pages. When you print a mirror image, the text and pictures are
After printing, remember to uncheck the Two-Sided Printing reversed (mirrored), from what you see on your computer
option on the Features tab. screen.
Print a mirror image when you use an iron-on transfer. The
image you print on the transfer paper is flipped back to its
original orientation when you iron it onto the cloth. This is
especially important if your transfer contains text.
You might want to flip a document before printing it on a
transparency: then you can make notes on the back of the
transparency and easily wipe them off without scratching the
transparency.

The original The flipped document

36
1 Load the paper in the IN tray, printable side down.
If you’re printing transparencies, go to “Printing
Transparencies” on page 49. If you’re printing iron-on
transfers, go to “Printing Iron-On Transfers” on page 51.
2 In the HP print settings box, click the Features tab, and then
click Mirror Image. (See “Finding the HP print settings box”
on page 30.)
3 Print your document.
The text and pictures are reversed. Hold the printout up to a
mirror to see how the final product will look.

After printing, remember to:

• Click the Mirror Image box again to clear it.
• If you used transparencies or iron-on transfer paper, replace
it with whatever type of paper you’ll be using next.

37
About color How to turn off color
The color text and pictures that you create in your documents
Your HP DeskJet printer prints in color when a color-capable
automatically print in color. You can print drafts of your
software program is used with the printing software. Believe it or
documents in grayscale if you’re going to photocopy them in
not, your color printer prints with only four colors—cyan,
black and white, or if you want to save time and ink.
magenta, yellow, and black. By printing overlapping dots of
different intensity and color, it creates practically any color you • In the HP print settings box, click the Advanced tab, and then
can imagine. click Print in Grayscale. (See “Finding the HP print settings
box” on page 30.)
A “✓” means that color is
turned off.

Cyan Magenta Yellow Black Now your color documents print in shades of gray until you
clear this setting.
Your printer is especially smart about printing color. It uses
HP’s exclusive technology called PhotoREt™! When you print a
document in color, the printer marks each element in your
document—text, full-color photographs, and graphics (such as
pie charts with solid blocks of color)—and renders each at its
vivid best. (If you use the photo cartridge when you print color
photographs, you’ll get photo-quality images!) Not only is the
color quality high, for whatever you’re printing, but it’s also less
expensive than making color copies at a copy shop.

38
About pictures • Use ready-made clip art. You can purchase libraries of clip art
from a variety of sources or browse the Internet for what’s
Pictures (also called graphics) include photographs, available there. Look through computer magazines for the
illustrations, charts, and decorative elements. names of companies that sell clip art. They’ll be happy to
send you full-color pictures of their extensive offerings.
Photographs Charts and Decorative Illustrations
Graphs elements Or browse in the art sections of bookstores for books of
100,000

80,000
copyright-free pictures.
60,000

40,000

20,000

0
1992 1994 1996 2000

How to get a picture on your computer

Remember that it is against the law to copy any photograph
To put a picture in a computer document, you first need to unless you have been given specific permission to do so by
convert it into an electronic form (a computer file). Then it’s the person or company who owns the original.
simple to copy it into a document—the guide for the
• Scan the pictures yourself. Use your own scanner and its
application you’re using tells you how. Here are some
instructions. Save the files onto a hard disk, floppy disk or
possibilities for getting your pictures into an electronic form:
CD. Open your software program and follow its instructions
• Draw the pictures, using the drawing tools in a software to import the file into your document.
application.

39
• Get your photos scanned at your local camera shop. For a
small fee, you can have an entire roll of photos put on a CD
or floppy disk. Be sure to ask your camera shop to also put a
CD-viewing program on the CD with your photos. Open your
software program and follow its instructions to import the file
from floppy disk or CD into your document.

• Take a digital photo. A digital camera bypasses film entirely

and turns the photo into a computer file.

40
 Beyond the Basics
With the printing basics down, you’re ready for some results. Envelopes—either one at a time or as a stack.
Here are some ideas for printing on different paper types.
Greeting cards, business cards, recipe cards, or
invitations to opening night. Transparencies for that important overhead
presentation.
Banners—welcome back the home team, or
announce a new addition to the family. Iron-on transfers on t-shirts printed with your
company logo.
Photographs—make personalized buttons, name
tags, or photographic calendars.

Labels—scan your logo in full color, and add it to

your company address to print distinctive labels for
packages and manila envelopes.

41
 Printing Cards 4 Slide the paper-width adjuster to the right until it fits snugly
against the cards. If the cards are too small to be held
Use your printer to print on index cards, recipe cards, securely by the paper-length adjuster, push the small slider
greeting cards, business cards, or postcards—or any card size until it fits snugly against the edge of the stack.
included in the Paper Size list on the Setup tab. You can print
on other sized cards, too. If the dimensions of your card aren’t
the same as those shown in the Paper Size list, see “How to print
on different paper sizes” on page 34.
1 In the HP print settings box, click the Setup tab, and then Small
select a card in the Paper Size drop-down box. (See “Finding slider
the HP print settings box” on page 30.)
2 Slide out the IN tray, slide out the paper adjusters, and flip
up the OUT tray.
3 Load a stack of up to 30 cards ( 6 mm or 1/4 inch) in the IN 5 Push in the IN tray and flip down the OUT tray.
tray.
6 Print the cards.
Make sure the orientation of the cards matches the
orientation you’ve selected in your software program. After printing, remember to:
• Change the Paper Type and Paper Size in the HP print
settings box to match whatever you’ll be printing on next.
• Remove any cards from the IN tray and replace them with
whatever paper you’ll be printing on next.

42
 Printing Banners 1 In the HP print settings box, click the Setup tab and then click
Banner Printing.
We encourage you to use HP Banner Paper for 2 Make sure that HP Banner Paper is selected as the Paper
the very best results. When you use HP Banner Paper, your Type. When you click Banner Printing, HP Banner Paper is
banners print with brighter color and denser blacks than if you automatically selected.
use other banner paper. It’s easy to use, too—you don’t have to
3 Select Banner [(Letter (8.5 x 11 in.)] or Banner [(A4 (210 x
tear off those pesky perforated strips! Look for it at a large
297 mm)] as the Paper Size. (Go to “Finding the HP print
office supply store.
settings box” on page 30.)
However, if you use computer or z-fold paper for your banners, 4 Flip the banner switch up.
we recommend that you use 20-pound or 75-g/m2 paper.
Always fan the paper to fluff it before loading it. The OUT tray lifts slightly, enabling the printer to pick up the
banner paper.
Note: You must select the Banner setting on the Setup
tab of the HP print settings box, and flip the banner switch
to the up position, when printing an banner paper.

Follow your software instructions:

The software program you’re using might require special
settings before it prints banners correctly on your printer. Flip the banner
Check the HP DeskJet 840C Series Printer Release Notes (which switch up
were installed on your computer with the printer software) for 5 Remove all paper from the IN tray.
information regarding your specific software program.

43
6 Get the banner paper ready for the printer: 8 Slide the paper adjusters so that they fit snugly against the
a. From the stack of banner paper, tear off the number of edges of the paper stack.
sheets you need to print the banner. (You must have at 9 Push the IN tray back in.
least five sheets in the stack.) 10 Print the banner.
b. Tear off and discard the perforated strips, if there are any.
You’ll notice that the printer goes through some start-up
c. Fan the stack so that the pages don’t stick together in the movements before it starts printing. Also, banner printing
printer.
takes a while; it might be several minutes before you see the
results.
11 After your banner is printed, if the Resume light is
blinking, press the Resume button as many times as
needed until all the banner paper is out of the printer.
7 Put the paper into the lower IN tray so that the unattached After printing, remember to:
edge is at the top of the stack. Insert the stack’s top edge first
• Click Banner Printing in the HP print settings box to clear it.
into the IN tray until it stops.
• Change the Paper Type to match whatever you will be
printing on next.
Unattached edge • Flip the banner switch down.
• Put paper into the IN tray.

44
 Printing Photographs 3 Load the paper as you would for normal printing.
Make sure you insert the paper printable side down.
Printing photographs is similar to printing any other
color image. The main differences are paper and print quality
selections. For best results when printing photographs, use one
of HP’s photo papers. For a list of available photo paper
products and ordering information, see page 71.
1 In the Setup tab of the HP print settings box, select a photo
paper for the Paper Type. (See “Finding the HP print settings
box” on page 30.)
Printable side
2 Make sure Best print quality is selected. When you select an down
HP photo paper, this option is automatically selected.
PhotoREt also becomes available. This feature can only be 4 Print the document.
disabled (unchecked) when an HP photo paper is selected. For the best results, remove each sheet promptly after
printing, and allow it to dry printable side up. (The drying
Note: PhotoREt automatically sets the best print speed time will vary depending on the humidity.)
and quality for your image. If this feature is disabled
(unchecked), the image is printed at the highest available After printing, remember to:
resolution compatible with your settings (up to 600 x 1200 • Remove any special paper you’ve used from the IN tray and
dpi); however, the image will print significantly slower and
replace it with whatever you’ll be printing on next.
will temporarily require a large amount of hard disk space.
• Reset the Paper Size and Paper Type on the Setup tab of the
HP print settings box to whatever you’ll be printing on next.

45
 Printing Labels 4 Slide the paper adjusters to fit snugly against the stack.
5 Push the IN tray back in and flip the OUT tray down. Make
You can use your HP DeskJet printer to print sheets of labels. sure the sheets do not bend in the IN tray.
Use only A4 or U.S. letter-sized sheets of labels. It’s particularly
6 Print the labels.
important to pick labels that are made especially for inkjet
printers. After printing:
Sheets of labels that are folded, curled, wrinkled, or partially • You can leave the settings as they are if you’re going to be
used can get stuck in the printer. printing on plain paper.
1 Click the Setup tab in the HP print settings box. Select Plain • Remove the label sheets from the IN tray and replace them
Paper as the Paper Type. (See “Finding the HP print settings with whatever paper you’ll be printing on next.
box” on page 30.)
2 Then select Normal as the Print Quality.
3 Remove all paper from the IN tray and insert up to 20 label
sheets. Flip up the OUT tray for a better view of the IN tray.

Label sheets; label

side down

46
 Printing Envelopes How to print a single envelope
1 In the HP print settings box, click the Setup tab, and then
Your printer provides two methods for printing envelopes: select an envelope size in the Paper Size box. (See “Finding
• If you’re printing a single envelope, you can use the single- the HP print settings box” on page 30.)
envelope slot and leave your paper in the IN tray. This allows 2 Slide the envelope into the single-envelope slot, as shown
you to print the envelope and then a letter. here, until it stops. Make sure there’s paper in the IN tray.
• If you’re printing a stack of envelopes, use the IN tray. Make sure the edge of the envelope aligns with the right side
Avoid shiny or embossed envelopes, or those that have clasps of the single envelope slot.
or windows. (Use transparent labels instead for these sorts of Flap side up and flap
envelopes.) Also, envelopes with thick, irregular, or curled to the left
edges or with areas that are wrinkled, torn, or otherwise
damaged could get stuck in the printer.
Many programs include a feature for printing envelopes. In that
case, follow the program’s instructions for setup and for placing
the envelopes in the printer.

3 Print the envelope.

After printing, remember to:

• Reset the Paper Size and Paper Type on the Setup tab of the
HP print settings box to whatever you’ll be printing on next.

47
How to print a stack of envelopes 3 Load a stack of up to 15 envelopes in the printer, as shown on
1 In the HP print settings box, click the Setup tab, and then this page. (If you’re using thick envelopes, you might need to
select the envelope you’re printing on as the Paper Size. (See reduce the quantity.)
“Finding the HP print settings box” on page 30.)
2 Slide both paper adjusters out. Flap side up and flap
Make sure the IN tray is empty. Flip up the OUT tray for a to the left.
better view of the IN tray.

OUT tray

4 Slide the paper adjusters so that they fit snugly against the
edges of the envelopes.

IN tray

Make sure the edges of the envelopes align with the right
side of the IN tray.

48
5 Push the IN tray back in and flip the OUT tray down. Printing Transparencies
6 Print the envelopes.
For best results, use HP Premium Inkjet Rapid-Dry
About small envelopes Transparencies. The film coating on HP Premium Inkjet Rapid-
If you’re printing on small envelopes such as Invitation A2 Dry Transparencies has been especially developed to work with
or C6, you’ll need to push the small slider in until it fits HP inks, giving you crisp images and text, and the fastest drying
snugly against the short edge of the envelopes. times. They won’t jam your printer, either.
Make sure the envelopes do not bend in the IN tray. 1 In the HP print settings box, click the Setup tab, then select
HP Premium Inkjet Transparency Film, HP Premium Inkjet
Rapid-Dry Transparency, or Other Transparency Films as
the Paper Type. (See “Finding the HP print settings box” on
Small slider page 30.)
2 Make sure Best is selected as the Print Quality.
It isn’t absolutely necessary to use the Best Print Quality, but
it’ll give you the best results. If you’re in a hurry, use Normal
Print Quality.
3 If you plan to make notes on your transparencies during
your presentation, click the Features tab, then select Mirror
After printing, remember to: Image.
• Reset the Paper Size and Paper Type on the Setup tab of the 4 Flip up the OUT tray for a better view of the IN tray.
HP print settings box to whatever you’ll be printing on next.
• Remove any remaining envelopes from the IN tray and
replace them with whatever paper you’ll be printing on next.

49
5 Put the transparencies in your printer with the rough side After printing, remember to:
down and the adhesive strip forward. (You can peel off the • Change the Paper Type in the HP print settings box to match
adhesive strip after printing.) whatever you’ll be printing on next.
• Change the Print Quality to match whatever is appropriate
for what you’ll be printing next.
Adhesive strip • In the Features tab, click Mirror Image to clear it.
forward; tape side up
• Remove any remaining transparencies from the IN tray and
replace them with whatever paper you’ll be printing on next.

6 Slide in the paper adjusters, just as you would for plain

paper. Push the IN tray back in and flip the OUT tray down.
7 Print the transparency.
8 Be patient.
Because the printer uses more ink, lays the colors down
more slowly, and allows for a longer drying time between
sheets, transparencies take awhile to print.
The printer dries them automatically before it releases them.
Press the Resume button to continue printing.

50
 Printing Iron-On Transfers 3 If you want the text or picture on your t-shirt as you see it on
the screen, flip the document by clicking Mirror Image on
When it comes to printing images, you don’t need to stop with the Features tab.
paper. Use transfer paper to get the images from the computer 4 Put the transfer paper transparent-side down in the printer.
document onto cloth. HP Iron-On T-Shirt Transfers are
5 Print the transfer.
designed to work with your printer and HP ink to give you a
professional silk screen look. 6 Follow the instructions included with the iron-on transfer
paper to transfer the image onto the fabric.
Although 100% cotton t-shirts are a popular choice for iron-on
transfers, you need not stop there. Transfer a photo onto an
apron, or add the company logo to baseball caps, sun visors,
and tote bags for the company picnic.

You’ll need:
• the t-shirt or other cloth you want to transfer an image onto
• the document containing the picture or text you want to print After printing, remember to:
• iron-on transfer paper • Click Mirror Image in the HP print settings box to clear it.
Here’s how you do it: • Change the Paper Type to match whatever you’ll be printing
1 On your computer, open the document containing the text or on next.
picture you want to transfer to the fabric. • Replace the transfer paper with whatever paper you’ll be
2 In the HP print settings box, click the Setup tab. Select printing on next.
HP Iron-on T-Shirt Transfers as the paper type. (See
“Finding the HP print settings box” on page 30.)

51
 Getting Help

HP Customer Care
HP DeskJet printers set the standard for quality and reliability, HP Customer Care Online
so you have made an excellent choice. Should you need help,
Click your way to a quick solution! HP Customer
however, HP Customer Care’s award-winning service and
Care Online is a great place to go for answers to questions
support is nearby to provide expert advice on using your HP
about your HP products. You’ll get instant access to everything
printer or to answer specific questions about a problem you are
from helpful printing tips to the latest product and software
having. Whether online or by phone, you’ll find the support
updates—24 hours a day, seven days a week, all at no charge
you need—and you’ll find it fast.
to you.

52
If you have a modem connected to your computer and HP Customer Care User Forums
subscribe to an online service or have direct access to the
They’re friendly. They’re informative. Check out our online user
Internet, you can obtain a wide variety of information about
forums. Simply review existing messages left by other HP users
your printer at the following web sites:
to find the answers you’re looking for. You can also post your
English: http://www.hp.com/support/home_products questions, then check back later for ideas and suggestions from
French: http://www.hp.com/cposupport/fr knowledgeable users and system operators.
German: http://www.hp.com/cposupport/de
Japanese: http://www.jpn.hp.com/CPO_TC/eschome.htm HP Customer Care by Email
Korean: http://www.hp.co.kr/go/support Connect with HP via email and receive a personal reply from an
Portuguese: http://www.hp.com/cposupport/pt HP Customer Care service technician. Responses are normally
Simplified Chinese: http://www.hp.com.cn/go/support provided within 24 hours of receipt (excluding holidays). A
Spanish: http://www.hp.com/cposupport/es great option for those non-urgent questions.
Traditional Chinese: http://support.hp.com.tw/psd
From HP Customer Care Online you can link to HP Customer
Care User Forums and HP Customer Care Email.

53
Printer Software
Printer software (also referred to as a printer driver) allows your Windows 2000. For MS-DOS printer software, contact the
printer to talk with your computer. HP provides printer software manufacturer of your software program. You have several
and software updates for Windows 3.1x, 95, 98, NT 4.0, and options for getting printer software:

In the U.S. and Canada Elsewhere in the world

First time setup? • Download the printer software by accessing the • Download the printer software by accessing the
HP Customer Care Online web site. See page 53 HP Customer Care Online web site. See
for HP web site addresses. page 53 for HP web site addresses.
• Create diskettes by using another computer with • Create diskettes by using another computer with
a CD-ROM drive. To create the diskettes, begin the a CD-ROM drive. To create the diskettes, begin
printer software installation. When the opening the printer software installation. When the
screen appears, select Make diskettes of your opening screen appears, select Make diskettes
printer software and follow the on-screen of your printer software and follow the on-
instructions. screen instructions.
• Call (661) 257-5565 to order 3.5-inch diskettes.
Nominal shipping and handling charge may apply.
Bonus software that may be provided on the CD will
not be provided on disks.
Need software update? • Download the printer software from the HP • Download the printer software from the HP
Customer Care Online web site. See page 53 for HP Customer Care Online web site. See page 53 for
web site addresses. HP web site addresses.
• Call (661) 257-5565 to order 3.5-inch diskettes. • Call the HP Customer Care Center nearest you.
Software updates are available for the cost of the See page 55 for phone numbers.
CDs or diskettes plus shipping.

54
 HP Customer Care by Phone 3 If you cannot solve your problem using the above, then call
an HP service technician while you’re in front of your
computer and printer. Before you call, be sure you have the
Region Phone Support* following information:
DeskJet 840C Series North America - Your printer’s serial number (the label is on the printer’s
Fee based
(including Canada) bottom).
Asia Pacific 90 days ________________________________________
Europe 6 months - Your printer’s model number (the label is on the front of
Latin America 1 year the printer).
*Long distance charges may apply in different regions. ________________________________________
- The model of the computer.
Before placing a call for help, please make sure that:
________________________________________
1 You have checked your Quick Start Poster , this User’s Guide,
and the Reference Manual for installation and - The version of the printer and software program (if
troubleshooting tips. applicable).

2 You have checked HP Customer Care Online for product ________________________________________

help. See page 53 for HP web site addresses. Then we can help you with your questions immediately!

55
See the list below for your region’s HP Customer Care Center • Japan, Tokyo 81 3 3335-8333
phone number: • Japan, Osaka 81 6 6838 1155
• Africa/Middle East 41 22/780 41 11 • Korea 02 3270 0700
• Argentina (541) 778-8380 • Malaysia 03 2952566
• Australia +61 3 8877 8000 • Mexico D.F. 258 9922
• Austria 43 (0) 660 6386 • Mexico, Guadalajara 01 800 472 6684
• Belgium (Dutch) 32 (0)2 62688 06 • Middle East/Africa 41 22/780 41 11
• Belgium (French) 32 (0)2 62688 07 • Netherlands 31 (0) 20 606 8751
• Brazil 011 829-6612 • New Zealand (09) 356-6640
• Canada (905) 206-4663 • Norway 47 (0) 22 116299
• Chile 800 36 0999 • Philippines 65 272 5300
• China 8610-65645959 • Poland (+48) 22 519 06 00
• Czech Republic 42 (2) 471 7321 • Portugal 351 (0) 1 318 00 65
• Denmark 45 (0) 39 294099 • Russia 7095 923 50 01
• Finland 358 (9) 2034 7288 • Singapore 65 272 5300
• France 33 (0) 143623434 • Spain 34 (9) 02321 123
• Germany 49 (0) 180 532 6222 • Sweden 46 (0) 8 6192170
• Greece 30 1 689 64 11 • Switzerland 41 (0) 84 8801111
• Hong Kong (800) 96 7729 • Taiwan 886 2-2717-0055
• Hungary 36 (1) 252 4505 • Thailand (66-2) 661 4011
• India 91 11 682 60 35 • Turkey 90 1 224 59 25
• Indonesia 6221 350 3408 • United Kingdom 44 (0) 171 512 5202
• Ireland 353 (0) 1662 5525 • U.S. (208) 344-4131
• Israel 972-9-9524848 • Venezuela 800 47 888
• Italy 39 (0) 2 264 10350 • Venezuela, Caracas 207 8488

56
After the Free Phone Support Period Extended Warranty Options
You can still get help from HP for a fee. Prices are subject to If you would like to extend your printer coverage beyond the
change without notice. (HP Customer Care Online help limited warranty period, you have the following options:
(page 53) on the internet is still available for free!) • Consult your reseller to get extended coverage.
• For quick questions in the United States only, call (900) • If your reseller does not offer service contracts, please call
555-1500. The charges are $2.50 per minute and begin when HP directly and ask about our HP Service Agreements. In the
you connect with a service technician. U.S., call (800) 446-0522; in Canada, call (800) 268-1221. For
• For calls from Canada, or for calls in the U.S. that you HP Service Agreements outside the U.S. and Canada, contact
anticipate might be longer than ten minutes in length, call your local HP Sales Office.
(800) 999-1148. The fee is US $25 per call, charged to your
Visa or MasterCard. HP Customer Care Repair
• If, during your phone call, it is determined that your printer If your HP printer is ever in need of repair, simply
requires repair and you are within your printer’s Limited call the HP Customer Care Center. A trained service technician
Warranty period (see the “Limited Warranty Statement” in will diagnose the problem and coordinate the repair process for
your Reference Manual), you will not be charged for the you. This service is free during your printer’s limited warranty
phone support service. However, for countries where the period. Beyond the warranty period, repairs are charged on a
above toll-free phone numbers are not available, the regular time and materials basis.
long-distance charges may apply.
• If you are outside the U.S. and Canada, call the HP Customer
Care Center nearest you.

57
 Appendices
Until now, we’ve been talking about the what, where, and how of You may be able to increase photo printing speed by enabling
your printer. If you’re ready for some simple facts about the Hardware ECP. Click the Configuration tab and check Attempt to
Use Hardware ECP. Apply your changes and print your photo.
printer and printer supplies, here they are.

The HP DeskJet Toolbox

Click here to open the
Use the HP DeskJet Toolbox for cleaning your printer, finding User’s Guide.
information, and printing a test page. To find the HP Toolbox,
follow the instructions for your Windows system. Click here to align the
print cartridges.
For Windows 95, 98, and Windows NT 4.0
Click Start ➔ Programs ➔ HP DeskJet 840C Series ➔ HP Click here to clean the
print cartridges.
DeskJet 840C Series Toolbox.
Click the HP Toolbox button that appears on the Taskbar at the
Click here to print a test
bottom of the screen when the HP Toolbox is open. page.
Click an option, then follow on-screen instructions.

58
Print cartridges To replace a print cartridge:
1 To access the print cartridge cradle, press the Power Button
Each HP print cartridge is a self-contained, plug-in ink supply. to turn on the printer.
The printer operates with two print cartridges installed: one
2 Open the top cover. The cradle moves to an accessible
black and one tri-color. The HP printers and print cartridges are
position and the Print Cartridge light flashes.
designed to work together to deliver outstanding print quality
for results that are always clear, always sharp. 3 Raise the cradle latch.
4 Lift the cartridge out of the cradle and discard it.
Replacing print cartridges
Keep new and used print cartridges out of the
Warning
Note: When buying replacement print cartridges, check reach of children.
the part numbers carefully so that you buy the correct
cartridges for your printer:
840C, 842C, and 843C require:
Black HP No. [15] (equivalent to C6615 Series)
Tri-Color HP No. [17] (equivalent to C6625 Series)

Note: When a print cartridge runs out of ink, leave the

empty cartridge in the cradle until you can replace it.
The printer cannot print with only one print cartridge
installed.

59
5 Remove the replacement print cartridge from its packaging 6 Push the print cartridge firmly, straight down into the print
and carefully remove the protective vinyl tape from the cartridge cradle.
replacement cartridge.
Black Tri-color
Print Print
Cartridge Cartridge

Vinyl Tape

Vinyl Tape
Ink Nozzles Ink Nozzles

Warning Do NOT touch the print cartridge ink nozzles or

copper contacts. Touching these part will result
in clogs, ink failure, and bad electrical connections. Also, do
NOT remove the copper strips; these are required electrical 7 Close the cradle latch. You will notice some resistance when
contacts. closing the latch. When the latch is fully closed, you will hear
a click.

60
8 Close the top cover. Storing print cartridges
You’ll hear the cradle mechanism move, returning to the To maintain excellent print quality from your print cartridges:
home position on the right side of the printer.
• Keep all print cartridges in their sealed packages, at room
9 If the Print Cartridge light continues to blink after you
temperature (60-78 degrees F or 15.6-26.6 degrees C), until
install new print cartridges, check the part numbers on the
you are ready to use them.
cartridges to ensure you installed the correct ones. See
page 59 for part numbers. • Once installed, leave the print cartridges in their cradle at all
times to keep them from drying out or becoming clogged.
• Store unsealed print cartridges in an airtight plastic container.
• Do not unplug the printer until printing is complete and the
print cartridge cradle has returned to its home position on the
right side of the printer. The print cartridges will dry out if not
stored in their home position.
• Turn off the printer and allow the print cartridges to return to
the right side of the printer for proper capping of the nozzles
before unplugging the power cord or turning off any
attached power strip.

61
Cleaning the print cartridges To clean the print cartridges from the HP Toolbox:
Cleaning your print cartridges can improve the quality of 1 Open the HP DeskJet Toolbox. See “The HP DeskJet
printing. Toolbox” on page 58 for instructions on how to find it.
2 Click the Printer Services tab.
If your printed page is missing lines or dots, perform Procedure
1 below. If your printed page contains streaked ink, perform 3 Click Clean the Print Cartridges and follow the directions
Procedure 2. on the screen.
If print quality improves by going through this sequence once,
Procedure 1: Correcting missing lines but the quality is still not quite good enough, repeat the
or dots procedure. Click the Clean Again button on the last cleaning
Clean the print cartridges when you notice that the screen.
lines or dots are missing from your printed text
If the preceding procedure does not improve the print quality,
and graphics, as shown here. The print cartridges
your print cartridges might be low on ink. Replace the print
can be cleaned from the HP Toolbox.
cartridges (see page 59). If problems persist, continue with
Procedure 2.
Note: Do not clean the print cartridges unnecessarily, as
this wastes ink and shortens the life of the print cartridge.

62
or sn ame jstujn de
Procedure 2: Eliminating ink streaks Materials you will need
d diam noft juestk
Customers using HP DeskJet printers in dusty
ut labore qusft vol Before you begin, make sure you have the following materials
sed kitft ghocknor
environments might occasionally experience ink available:
streaks or smearing because of a small • Cotton swabs or any soft material that will not come apart or
accumulation of debris inside the printer. This debris can leave fibers (for example, a piece of clean cotton cloth).
include dust, hair, carpet, or clothing fibers. Ink streaking is
• Distilled, filtered, or bottled water (tap water might contain
easily prevented or corrected by doing scheduled cleaning to
contaminants that can damage the print cartridges).
two areas of the printer: the print cartridges, and the print
cartridge cradle. • Scrap paper or paper towel on which to set the print
cartridges while you are working.

Be careful not to get ink on your hands

Caution
or clothing.

63
Steps to manually clean your print cartridges and print d. Remove the print cartridges and place them on their sides
cartridge cradle: on a scrap piece of paper.
1 Remove the print cartridges Keep new and used print cartridges out of the
Warning
a. Turn the printer on and lift the printer’s top cover. reach of children.
b. The print cartridge cradle moves to the center of the
printer. Once you’ve removed the print cartridges, make
Caution
sure that they are not outside of the printer for
c. After the cradle has moved to the center of the printer,
more than 30 minutes.
unplug the black power cord from the back of the printer.

Note: Be careful not to touch the ink nozzles or the

copper contacts. Touching these parts of the print
cartridge can result in clogs, ink failure, or bad electrical
connections.

64
2 Clean the print cartridges 3 Clean the print cartridge cradle
a. Dip a clean cotton swab into distilled water and squeeze a. Position yourself at eye level with the printer.
any excess water from the swab. b. Locate the cradle that holds the print cartridges, then
b. Grasp the black print cartridge by the colored cap. locate the three black, hook-shaped arms on the bottom
c. Clean the face and edges of the print cartridge as shown. of the cradle.
DO NOT wipe the nozzle plate. c. Using clean, moistened swabs, wipe the flat surfaces
(shaded area) on the undersides of each arm from back to
front. Repeat until no ink residue is seen on a clean swab.

DO NOT clean
nozzle plate.

Clean here.

d. Hold the print cartridge up to the light to inspect for fibers

on the face and edges. If fibers are still present, repeat
steps 2a through 2c.
e. Repeat steps 2a through 2d with the tri-color print
cartridge using a clean, moistened cotton swab to avoid
any contamination.

65
4 Reinstall the print cartridges Damage resulting from refilling the print cartridges
a. Reinstall the print cartridges and close the printer’s top To get the best performance from your printer, Hewlett-Packard
cover. recommends using only genuine HP supplies for HP inkjet
b. Reinsert the power cord into the back of the printer. printers, including genuine factory-filled HP print cartridges.
c. Print a test page. On the Printer Services tab of the
Caution Damage resulting from the modification or
HP Toolbox, click Print a Test Page.
refilling of HP print cartridges is specifically
d. Examine the printout for ink streaking.
excluded from the coverage of HP printer
Note: This procedure should remove all fibers that warranties.
would cause ink to streak on a printout. However, fibers
can be missed. If the printout still shows streaking, repeat Note: When buying replacement print cartridges, check
the procedure until the test printout is clear and sharp. the part numbers carefully so that you buy the right
This procedure and additional maintenance tips are cartridges for your printer (see page 59).
located on the HP Customer Care Web site at:
http://www.hp.com/support/home_products.

66
Aligning the print cartridges Maintaining your printer
You must use the printer software to calibrate the black and
• Use a soft cloth moistened with water to wipe off dust,
tri-color print cartridges each time you replace or reinstall an
smudges, and stains.
print cartridge. This ensures that the black and tri-color inks are
aligned when used together on the same line of text or within • The interior of the printer does not require cleaning. Keep
the same picture. fluids away from the interior of the printer.
• Do not lubricate the rod on which the print cartridge cradles
1 Make sure the printer is on and the Power light is lit.
move. Noise is normal when the cradle is moving back and
2 Be sure the printer’s IN tray contains plain paper. forth within the printer, when the printer is new. With use, the
3 Open the HP DeskJet Toolbox. (Go to “The HP DeskJet printer will become quieter.
Toolbox” on page 58.)
4 Click the Printer Services tab. Then click Align the Print
Cartridges. Follow the directions on the computer screen.

67
Increasing printer performance • The processing speed of your computer determines how fast
your document is sent to the printer.
The print speed and overall performance of your printer can be • The amount of free space on your computer’s hard disk
affected by several things: makes a difference in printing speed. If your computer has
• The amount of RAM in your computer can determine how less than 100 MB of free space, it can take longer to process
fast your documents are sent to the printer. Increasing the your document for printing.
amount of RAM in your computer can speed up this process • Running numerous software programs at one time slows
as well as make your computer work more efficiently when down printing, because they are using the RAM in your
you are doing something besides printing. computer. Therefore, limit the number of programs or
• The printer driver that you are using to print your documents documents you open at one time.
can make a significant difference in the quality of your
printed output. Make sure you are using an up-to-date
version of an HP printer driver designed specifically for your
printer model. Go to “Printer Software” on page 54 for
information on how to get an updated printer driver.
• The size and complexity of the documents you print can
make a difference in your printer’s performance. Graphics
and photographs are usually more complex and print more
slowly than a document that contains only text.

68
Minimum printing margins System Requirements
The printer cannot print outside a certain area of the page, so Be sure your computer meets these system requirements.
you must make sure the contents of your document fall within Minimum Required
the printable area—that is, within the top, bottom, left, and Required
Operating System Processor Free Hard-
RAM
right margins available for the specific size paper on which you Speed disk Space
are printing. Microsoft Windows NT 4.0 Pentium 66 MHz 32 MB 40 MB
Microsoft Windows 95 Pentium 66 MHz 16 MB 40 MB
Left and Right Top Bottom
Paper Size or 98
Margins Margin Margin
Windows 3.1x Pentium 66 MHz 8 MB 40 MB
A4-sized 3.2 mm 1.0 mm 11.7 mm
MS-DOS Version 3.3 or 486 Processor 4 MB 5 MB
Letter-, Legal, and 0.25 in. 0.04 in. 0.46 in. greater
Executive-sized
A5- and B5-sized 3.2 mm 1.0 mm 11.7 mm
Cards (3x5 in, 4x6, 0.125 in. 0.04 in. 0.46 in.
5x8)
Cards (A6) 3.2 mm 1.0 mm 11.7 mm
Hagaki postcards 3.2 mm 1.0 mm 11.7 mm
Banners: A4-Sized 3.2 mm 0.00 mm 0.00 mm
(8.27 x 11.7 in.)
Banners: Letter-Sized 0.125 in. 0.0 in. 0.0 in.
(8.5 x 11 in.)

Left Right Top & Bottom

Margins Margin Margin
Envelopes 1.0mm (0.25 in.) 11.7 mm (0.46 in.) 3.2 mm (0.125 in.)

DOS margins can vary. See the manual for the specific DOS program for information.

69
Supplies and Parts/Supplies HP Reorder Parts/Supplies HP Reorder
Accessories Number Accessories Number
accessories Power Cords (to be used with worldwide Reference Manuals for Windows
Power Adapter) Most HP printer documentation is available for
For ordering information, see page 71. viewing and printing at
U.S., Canada, Brazil, 8120-8330
Latin America, Saudi Arabia http://www.hp.com/support/home_products
Parts/Supplies HP Reorder Japan 8120-8336 Arabic C6419-90025
Accessories Number U.K. 8120-8341 Czech C6419-90027
Print Cartridges Singapore, Malaysia, Danish C6419-90026
Middle East, Hong Kong 8120-8719 Dutch C6419-90037
DeskJet 840C, 842C, 843C South Africa 8120-8347 English Request number with order
Black print cartridge C6615 Series India 8120-8345 Finnish C6419-90026
Tri-Color print cartridge C6625 Series Australia 8120-8337 French Request number with order
✳ When you buy replacement cartridges, check the Argentina 8120-8434 German C6419-90038
part numbers carefully so that you buy the right one. China, Taiwan, Philippines 8120-8346 Greek C6419-90028
Korea 8120-8339 Hebrew C6419-90028
Cables Europe, Jordan, Lebanon, Israel, 8120-8340 Hungarian C6419-90027
HP IEEE-1284-compliant Parallel Interface North Africa, Russia Italian C6419-90025
Cable (with one 1284-A connector for the Baltic countries, Thailand, Korean C6419-90031
computer port and one 1284-B connector for the Indonesia, Caribbean, Norwegian C6419-90026
printer port) Latin America Polish C6419-90027
2-meter length C2950A Portuguese Request number with order
Other Replaceable Parts
3-meter length C2951A Russian C6419-90028
Cable access Door (I/O Cover) C6409-40014 Simplified Chinese C6419-90031
HP USB-compliant Interface Cable Cleanout Access Door Assembly C4557-60076 Slovakian C6419-90027
2-meter length C6518A Slovenian C6419-90027
Spanish Request number with order
Power Adapter (worldwide) C6409-60014
Swedish C6419-90026
Thai C6419-90031
Traditional Chinese C6419-90031
Turkish C6419-90027

70
Parts/Supplies HP Reorder Parts/Supplies HP Reorder Ordering Information
Accessories Number Accessories Number
Paper Media ✳✳ Paper Media (continued) To order printer supplies or accessories,
HP Bright White Inkjet Paper HP Premium Inkjet Rapid-Dry Transparencies
call your nearest HP dealer or call HP
European A4, 500 sheets C1825A European A4, 50 sheets C6053A DIRECT at the following numbers for fast
European A4, 200 sheets C5977A U.S. letter, 50 sheets C6051A shipping service.
U.S. letter, 200 sheets C5976A
HP Banner Paper
U.S. letter, 500 sheets C1824A
European A4, 100 sheets C1821A In the U.S., you can buy supplies and
HP Premium Inkjet Paper U.S. letter, 100 sheets C1820A accessories directly from HP at
European A4, 200 sheets 51634Z
HP Greeting Card Paper www.hpshopping.com, or call the HP
U.S. letter, 50 sheets 51634Y
(Prescored for quarter-fold) Shopping Village at 1-888-999-4747.
HP Premium Brochure and Flyer Paper European A4: 20 sheets, 20 envelopes C6042A
U.S. letter, 50 sheets C6955A U.S. letter: 20 sheets, 20 envelopes C1812A • Argentina: (54 1) 787-7100
HP Photo Paper HP Greeting Card Paper Fax: (54 1) 787-7213
Asian A4, 20 sheets C6765A (Prescored for half-fold) Hewlett-Packard Argentina,
European A4, 20 sheets C1847A European A4: 10 sheets, 10 envelopes C6045A Montañeses 2150 1428
U.S. letter, 20 sheets C1846A U.S. letter: 10 sheets, 10 envelopes C6044A Buenos Aires, Argentina
HP Premium Photo Paper HP Premium Glossy Hagaki Cards • Australia/New Zealand: (03) 895-2895
Asian A4, 15 sheets C6043A Hagaki card, 20 cards C6575A China Resources Bldg.
European A4, 15 sheets C6040A 26 Harbour Road
HP Iron-On T-Shirt Transfers Wanchai, Hong Kong
U.S. letter, 15 sheets C6039A
European A4, 10 sheets C6050A
• Austria-South-East Area: (43-0222) 25 000, ext.
HP Premium Inkjet Transparency Film Asian A4, 10 sheets C6065A
755
European A4, 20 sheets C3832A U.S. letter, 10 sheets C6049A
European A4, 50 sheets C3535A Fax: (43-0222) 25 000, ext. 610
HP Restickables, Large Round Inkjet Stickers Hewlett-Packard Ges.m.b.H.
U.S. letter, 20 sheets C3828A
U.S. letter, 10 sheets (90 stickers) C6822A Ersattzteilverkauf Lieblg. 1
U.S. letter, 50 sheets C3834A
HP Restickables, Large Square Inkjet Stickers A-1222 Wien
U.S. letter, 10 sheets (90 stickers) C6823A
✳✳ Availability of special media varies by country.

71
• Belgium: 02/778 3092 (or 3090, 3091) • Finland: (90) 8872 2397 • Latin America Headquarters: (305) 267-4220
Fax: 02/778 3076 Fax: (90) 8872 2620 Fax: (305) 267-4247
Hewlett-Packard Belgium SA/NV Hewlett-Packard Oy 5200 Blue Lagoon Drive, Suite 950
100 bd. de la Woluwe/Woluwedal Varaosamyynti, Piispankalliontie 17 Miami, FL 33126
1200 BRUXELLES 02200 ESPOO • Mexico: (52 5) 258-4600
• Brazil: Centro de Informacoes HP • France: (1) 40 85 71 12 Fax: (54 1) 258-4362
Grande São Paulo: 822-5565 Fax: (1) 47 98 26 08 Hewlett-Packard de México, S.A. de C.V
Demais Localidades: 0800-157751 EuroParts Prolongación Reforma #470
Fax: (011) 829-7116 77 101 avenue du Vieux Chemin de Saint-Denis Colonia Lomas de Santa Fe, C.P. 01210 México,
Centro de Informacoes HP 92625 GENNEVILLIERS D.F.
Hewlett Packard Brasil S.A. • Germany: 07031-145444 • Netherlands: 0 33 450 1808
Caixa Postal 134, Rua Clodomiro Amazonas, 258 Fax: 07031-141395 Fax: 0 33 456 0891
CEP 04534-011, São Paulo - SP Hewlett-Packard GmbH, HP Express Support Hewlett-Packard Nederland B. V.
• Canada: (800) 387-3154, (905) 206-4725 Ersatzteil-Verkauf, Herrenberger Str. 130 Parts Direct Service
Fax: (905) 206-3485/-3739 71034 BÖBLINGEN Basicweg 10
Hewlett-Packard (Canada) Ltd. • International Sales Branch: (41) 22 780 4111 3821 BR AMERSFOORT
5150 Spectrum Way Fax: (41) 22 780-4770 • Norway: 22735926
Mississauga, Ontario L4W 5G1 Hewlett-Packard S. A., ISB Fax: 22735611
Toronto: (416) 671-8383 39, rue de Veyrot 1217 MEYRIN 1 Hewlett-Packard Norge A/S, Express Support
• Chile: (56 2) 203-3233 GENEVE - SUISSE Drammensveien 169-171
Fax: (56 2) 203-3234 • Italy: 02/9212.2336/2475 0212 Oslo
Hewlett-Packard de Chile SA Fax: 02/92101757 • Spain: 1 6 31 14 81
Av. Andres Bello 2777, Oficina 1302 Hewlett-Packard Italiana S. P. A. Fax: 1 6 31 12 74
Los Condes, Santiago, Chile Ufficio Parti di ricambio Hewlett-Packard Espanola S.A.
• Denmark: 45 99 14 29 Via G. Di Vittorio, 9 Departamento de Venta de Piezas
Fax: 42 81 58 10 20063 Cernusco s/N (MI) Ctra N-VI, Km. 16,500
Hewlett-Packard A/S • Japan: (03) 3335-8333 28230 LAS ROZAS, Madrid
Kongevejen 25, 3460 BIRKEROD Hewlett-Packard Japan Ltd. • Sweden: 8-4442239
29-21 Takaido-Higashi 3-chone, sugninami-ku Fax: 8-4442116
Tokyo 168-8585 Hewlett-Packard Sverige AB
Skalholtsgatan 9, Box 19
164 93 KISTA
• Switzerland: 056/279 286

72
 Fax: 056/279 280
Elbatex Datentechnik AG Language Codes
Schwimmbadstrasse 45, 5430 WETTINGEN
• United Kingdom:
The language codes for locating the
+44 1765 690061 dosread.txt file on the printer software
Fax: +44 1765 690731 CD are listed below. This text file is in the
Express Terminals, 47 Allhallowgate
Ripon, North Yorkshire
\<language code>\djcp\ directory on
• +44 181 568 7100 the printer software CD.
Fax: +44 181 568 7044
Parts First, Riverside Works Language Code
Isleworth, Middlesex, TW7 7BY Chinese, Simplified chs
• +44 1734 521587 Chinese, Traditional cht
Fax: +44 1734 521712 Czech csy
Westcoast, 28-30 Richfield Avenue Danish dan
Reading, Berkshire, RG1 8BJ German deu
• United States: (800) 227-8164 English enu
• Venezuela: (58 2) 239-4244/4133 Spanish esm
Fax: (58 2) 207-8014 Finnish fin
Hewlett-Packard de Venezuela C.A. French fra
Tercera Transversal de Los Ruices Norte Hungarian hun
Edificio Segre, Caracas 1071, Venezuela Italian ita
Apartado Postal 50933, Caracas 1050 Korean kor
Elsewhere in the world Dutch nld
• Hewlett-Packard Company Norwegian non
Intercontinental Headquarters, Polish plk
3495 Deer Creek Road, Portuguese ptb
Palo Alto, CA 94304, U.S.A. Russian rus
Swedish svc
Thai tha

73
Environmental Attributes of the designed to be accessed quickly for efficient disassembly and repair.
Plastics parts have been primarily designed in no more than two colors to
DeskJet Printer enhance recycling options.
Plastic Materials: All major manufactured plastics parts are marked as to
the plastic content to facilitate product recycling.
Environmental Statement
Printers and Print Cartridges: In certain countries, Hewlett-Packard is
Hewlett-Packard continuously improves the design and production
conducting pilot programs to take back printers and print cartridges for
processes of HP DeskJet printers to minimize the negative impact on the
material reclamation and environmentally sound disposal. Call your
office environment and on the communities where printers are
Hewlett-Packard representative for current status.
manufactured, shipped, and used. Hewlett-Packard has also developed
processes to minimize the negative impact of the disposal of the printer at Paper: This printer is designed to facilitate the use of recycled paper as
the end of printing life. consumer media. Depending on the availability of recycled paper in each
country, all manuals are printed on recycled paper.
Reduction and Elimination
Ozone: All ozone-depleting chemicals (CFC, for example) have been
Energy Conservation
eliminated from Hewlett-Packard manufacturing processes. This printer was designed with energy conservation in mind. This printer
uses less than 5 watts in stand-by mode. As an ENERGY STAR partner,
Number of Parts: Early in design, the total number of parts used by the
Hewlett-Packard has determined that this product meets the ENERGY STAR
printer is reduced when possible to minimize costs during manufacturing
guidelines for energy efficiency.
and to reduce handling at end-of-life.
Printer Packaging: The packaging materials for this printer have been
selected to provide maximum protection for the least cost possible, while
attempting to minimize environmental impact and facilitate recycling. The
rugged design of the HP DeskJet printer assists in minimizing both
packaging materials and damage rates.

Recycling
Design for recycling has been incorporated into this printer. The number of Off-mode Energy Consumption: When the printer is in off-mode, a
materials has been kept to a minimum, and dissimilar materials have been minimal amount of energy is still being consumed. Turning off the printer
designed to separate easily. Fasteners and connectors are easy to locate, and then disconnecting the printer power cord from the electrical source
access, and remove using common tools. High priority parts have been can prevent energy consumption.

74