The Shamrao Vithal Co-operative Bank Ltd.

CORPORATE OFFICE: SVC TOWER, NEHRU ROAD, VAKOLA, SANTACRUZ (E), MUMBAI 400055.

RECRUITMENT FOR THE POST OF CSR IN CLERICAL CADRE 2013-2014 GUIDELINES

The Shamrao Vithal Co-operative Bank Ltd., a 106-year old Bank and one amongst the leading top three Urban Co-operative Banks in the country is hiring talented and ambitious individuals for the post of Customer Service Representative (CSR) in Clerical Cadre of the Bank. Eligible candidates are advised to apply online between November 15, 2013 to November 30, 2013 (inclusive of both days) only through the Banks website ([Link]) after carefully going through the instructions contained in this advertisement. No other means/ mode of application will be accepted. 1. Important Dates November 15, 2013 November 15, 2013 November 30, 2013 November 30, 2013 December 20, 2013 to December 29, 2013 December 29, 2013

Start date for payment of Application Fee Opening date of Online Registration Gateway Closing date of Online Registration Gateway Last date for payment of Application Fee Call Letter Download Tentative Date of Examination

2. Eligibility Criteria Educational Qualifications (eligibility as on 30.11.2013) Graduate of a recognized University with minimum 45% marks and adequate knowledge of computer application. 30 years for graduates / post graduates / double graduates Minimum: 18 years Maximum: 30 years Candidates born not earlier than 01/12/1983 and not later than 30/11/1995 (both dates inclusive) are eligible to apply.

Age Limit (eligibility as on 30.11.2013)

3. How to apply Online Application Form & Payment of Application Fee Application fee: Rs. 600/- (Non refundable) (i) The process of online application form and payment towards recruitment application fees can be made from November 15, 2013 to November 30, 2013.

(ii) The Application fee can be remitted only through ONLINE MODE of payment via Master/Visa Debit Card/Credit Card/Net Banking.

Page 1 of 4

(iii) Candidates are first required to go to the Banks website [Link] and click on the Career Section. No other means/mode of application is acceptable. Then click Recruitment for the posts of CSO (Officer Grade) and CSR (Clerical Cadre)-2013-2014. Then select the appropriate post for which the candidate wants to apply. (iv) Before registering their applications on the website, candidates should possess a valid e-mail id. In case the candidate does not have a valid e-mail id, he/ she will have to create a new email id before applying online (v) Candidates should carefully fill in the details in the Online Application at the appropriate places very carefully. Candidates are advised to verify every field filled in the application. The name of the candidate should be spelt correctly in the application as it appears in the Certificate/Marksheets & PAN Card. (vi) Once the application is filled in completely, candidates may click on the SUBMIT button at the end of the online application form. Before clicking on the SUBMIT button, candidates are advised to verify every field in the application. No change/edit will be allowed after submission. (vii) If the candidate wishes to cross-check or alter/edit the data, then prior to submitting the application already entered/input, the candidate may click on SAVE Button. After the candidate clicks on the SAVE button, a provisional registration number and password is displayed on the screen. Candidates should note down the provisional registration number and password for future reference. Email & SMS indicating the provisional registration number & password will be sent to the candidate. Candidates can reopen the saved data using the provisional registration number and password and edit the particulars, if needed. This facility will be available for three times only. Once the candidate finally checks and clicks on SUBMIT button, No change/edit will be allowed after submission. (viii) The application form is integrated with the payment gateway and the payment process can be completed by following instruction; Once the candidate clicks on SUBMIT button, he will be directed to make online payment of application fees. The online payment can be made by using only Master/Visa Debit Card/Credit Card/Net Banking by providing details as asked on the screen If the online transaction has been successfully completed a Registration Number and Password will be generated and displayed on the screen On successful completion of the transaction, an e-receipt will be generated. Candidates are required to take a printout of the e-receipt as a token of confirmation of the application fee paid. The e-receipt has to be submitted at the time of interview.. (ix) Candidates are required to take a printout of the online application using the above registration number and password. The printout of application form is required to be submitted at the time of interview. Do not send the application form to the Bank. 4. Call Letters: The address of the examination centre will be mentioned in the Call Letter. Call Letters will be available on the Banks website from December 20, 2013 to December 29, 2013. Candidates have to download Call Letter for appearing for the examination from the Banks website by entering their registration number and password which will be generated at the time of applying online. 5. At the Examination Centre Candidates are required to bring the following to the examination centre: Print out of Call Letter (which has to be downloaded by the candidate using the registration number and password obtained at the time of registration of online application). A recent passport size photograph of the candidate has to be affixed on the Call Letter. You are required to carry with you your currently valid photo identity proof (original) i.e. PAN Card/Passport/Driving license/Voter-ID. If you are unable to produce any photo-identity (original), you will not be allowed to appear for the test.

Page 2 of 4

Without the above mentioned documents the candidate will not be admitted for the examination.

6. Choice of Region and Centers for examination: a) The candidate has to choose any one Region from the list below, provided that he has lived at any city/district in the particular Region for a minimum period of 3 years. b) Sr. Region City/District Examination Center No. 1 Mumbai Mumbai Mumbai Navi Mumbai Thane 2 Pune Pune Solapur Nagpur Amravati Pune

Vidarbha

Nagpur

Marathwada. Khandesh and Northern Maharashtra

Aurangabad Jalna Latur Ahmednagar Jalgaon Nashik Akola Bengaluru Mysore Chennai Coimbatore Vadodara Bharuch Surat Vapi Ahmedabad Rajkot Jaipur Delhi

Aurangabad

Karnataka

Bengaluru

6 7 8

Tamil Nadu Tamil Nadu Gujarat

Chennai Coimbatore Vadodara

Rajasthan & Delhi

Jaipur

c) Any request for change of centre for examination/ interview shall NOT be entertained. d) The Bank, reserves the right to cancel any of the Examination Centers and/or add some other Centers, as per its discretion depending upon the response and administrative feasibility.

Page 3 of 4

e) The selected candidates will be posted in any of the branches which are in operation or may be opened in the particular Region. If in a particular Region, the vacancies are less than the number of selected candidates, then these selected candidates may be posted in any other Region where there is a short-fall 7. Candidates will have to appear for ONLINE examination to be conducted by the Bank through IBPS. The successful candidates will be called for an interview. Subject to their being medically fit for employment, the selected candidates will be initially appointed on probation. The Bank reserves the right to reject any application without assigning any reason and no correspondence in this regard will be entertained. 8. The data /information once submitted by the candidate in the online application form will be considered as final and cannot be changed at a later stage. The application fee once paid will NOT BE refunded on any account nor would be held in reserve for any future examination or selection. The application fee shall also NOT BE refunded in case the application is rejected / not considered by the Bank 9. The Bank takes no responsibility for any delay in submission of online applications or communication. Candidates in their own interest are advised to ensure that payment through Master/VISA Debit Card/Credit Card and Net Banking has been successfully remitted as per above instructions and submit the online applications well before the last date. 10. Candidates are advised to ensure that they fulfill the parameters of qualifications and age as prescribed above. Candidates, who do not fulfill the prescribed eligibility criteria, may be disqualified at any stage of the recruitment process. 11. The monthly Gross Salary for the post of Customer Service Representative will be approximately Rs. 11,700/12. Syllabus for examination will comprise of Reasoning, Numerical Ability, English Language and Clerical / Computer Aptitude.

************

Page 4 of 4