Cisco WLAN Controller Guide Overview
Cisco WLAN Controller Guide Overview
Overview
This chapter describes the controller components and features. It contains these sections:
Cisco Unified Wireless Network Solution Overview, page 1-1 Operating System Software, page 1-4 Operating System Security, page 1-4 Layer 2 and Layer 3 Operation, page 1-5 Cisco Wireless LAN Controllers, page 1-6 Controller Platforms, page 1-7 Cisco UWN Solution Wired Connections, page 1-14 Cisco UWN Solution WLANs, page 1-15 File Transfers, page 1-15 Power Over Ethernet, page 1-16 Cisco Wireless LAN Controller Memory, page 1-16 Cisco Wireless LAN Controller Failover Protection, page 1-16 Network Connections to Cisco Wireless LAN Controllers, page 1-17
An HTTP and/or HTTPS full-featured Web User Interface hosted by Cisco wireless LAN controllers can be used to configure and monitor individual controllers. See Chapter 2, Using the Web-Browser and CLI Interfaces.
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Overview
A full-featured command-line interface (CLI) can be used to configure and monitor individual Cisco wireless LAN controllers. See Chapter 2, Using the Web-Browser and CLI Interfaces. The Cisco Wireless Control System (WCS), which you use to configure and monitor one or more Cisco wireless LAN controllers and associated access points. WCS has tools to facilitate large-system monitoring and control. WCS runs on Windows 2000, Windows 2003, and Red Hat Enterprise Linux ES servers.
Note
WCS software release [Link], must be used with controllers that run controller software release [Link]. Do not attempt to use older versions of the WCS software with controllers that run controller software release [Link].
An industry-standard SNMP V1, V2c, and V3 interface can be used with any SNMP-compliant third-party network management system.
The Cisco UWN solution supports client data services, client monitoring and control, and all rogue access point detection, monitoring, and containment functions. It uses lightweight access points, Cisco wireless LAN controllers, and the optional Cisco WCS to provide wireless services to enterprises and service providers.
Note
Unless otherwise noted in this publication, all of the Cisco wireless LAN controllers are referred to as controllers, and all of the Cisco lightweight access points are referred to as access points. Figure 1-1 shows the Cisco wireless LAN controller components, which can be simultaneously deployed across multiple floors and buildings.
Figure 1-1 Cisco UWN Solution Components
Single-Controller Deployments
A standalone controller can support lightweight access points across multiple floors and buildings simultaneously and support the following features:
Autodetecting and autoconfiguring lightweight access points as they are added to the network.
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Full control of lightweight access points. Lightweight access points connect to controllers through the network. The network equipment may or may not provide Power over Ethernet (PoE) to the access points.
Some controllers use redundant Gigabit Ethernet connections to bypass single network failures.
Note
Some controllers can connect through multiple physical ports to multiple subnets in the network. This feature can be helpful when you want to confine multiple VLANs to separate subnets. Figure 1-2 shows a typical single-controller deployment.
Figure 1-2 Single-Controller Deployment
Multiple-Controller Deployments
Each controller can support lightweight access points across multiple floors and buildings simultaneously. However, full functionality of the Cisco wireless LAN solution occurs when it includes multiple controllers. A multiple-controller system has the following additional features:
Autodetecting and autoconfiguring RF parameters as the controllers are added to the network. Same-subnet (Layer 2) roaming and inter-subnet (Layer 3) roaming. Automatic access point failover to any redundant controller with a reduced access point load (see the Cisco Wireless LAN Controller Failover Protection, page 1-16).
Figure 1-3 shows a typical multiple-controller deployment. The figure also shows an optional dedicated management network and the three physical connection types between the network and the controllers.
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Overview
Figure 1-3
802.1X dynamic keys with extensible authentication protocol (EAP). Wi-Fi protected access (WPA) dynamic keys. The Cisco WLAN solution WPA implementation includes:
Temporal key integrity protocol (TKIP) and message integrity code checksum dynamic keys WEP keys, with or without a preshared key passphrase
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The WEP problem can be further solved using the following industry-standard Layer 3 security solutions:
Passthrough VPNs Local and RADIUS MAC address filtering Local and RADIUS user/password authentication Manual and automated disabling to block access to network services. In manual disabling, you block access using client MAC addresses. In automated disabling, which is always active, the operating system software automatically blocks access to network services for a user-defined period of time when a client fails to authenticate for a fixed number of consecutive attempts. This feature can be used to deter brute-force login attacks.
These and other security features use industry-standard authorization and authentication methods to ensure the highest possible security for your business-critical wireless LAN traffic.
Note
Controller software release 5.2 or later releases support only Layer 3 CAPWAP mode, controller software releases 5.0 and 5.1 support only Layer 3 LWAPP mode, and controller software releases prior to 5.0 support Layer 2 or Layer 3 LWAPP mode.
Note
The IPv4 network layer protocol is supported for transport through a CAPWAP or LWAPP controller system. IPv6 (for clients only) and Appletalk are also supported but only on Cisco 5500 Series Controllers, Cisco 4400 Series Controllers, and the Cisco WiSM. Other Layer 3 protocols (such as IPX, DECnet Phase IV, OSI CLNP, and so on) and Layer 2 (bridged) protocols (such as LAT and NetBeui) are not supported.
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Overview
Operational Requirements
The requirement for Layer 3 LWAPP communications is that the controller and lightweight access points can be connected through Layer 2 devices on the same subnet or connected through Layer 3 devices across subnets. Another requirement is that the IP addresses of access points should be either statically assigned or dynamically assigned through an external DHCP server. The requirement for Layer 3 CAPWAP communications across subnets is that the controller and lightweight access points are connected through Layer 3 devices. Another requirement is that the IP addresses of access points should be either statically assigned or dynamically assigned through an external DHCP server.
Configuration Requirements
When you are operating the Cisco wireless LAN solution in Layer 2 mode, you must configure a management interface to control your Layer 2 communications. When you are operating the Cisco wireless LAN solution in Layer 3 mode, you must configure an AP-manager interface to control lightweight access points and a management interface as configured for Layer 2 mode.
Note
Lightweight access points without a primary, secondary, and tertiary controller assigned always search for a master controller first upon reboot. After adding lightweight access points through the master controller, you should assign primary, secondary, and tertiary controllers to each access point. We recommend that you disable the master setting on all controllers after initial configuration.
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Client Location
When you use Cisco WCS in your Cisco wireless LAN solution, controllers periodically determine the client, rogue access point, rogue access point client, radio frequency ID (RFID) tag location and store the locations in the Cisco WCS database. For more information on location solutions, see these documents: Cisco Wireless Control System Configuration Guide: [Link] ml Cisco Location Appliance Configuration Guide: [Link] ml Cisco 3300 Series Mobility Services Engine Configuration Guide: [Link] ml
Controller Platforms
Controllers are enterprise-class high-performance wireless switching platforms that support 802.11a/n and 802.11b/g/n protocols. They operate under control of the operating system, which includes the radio resource management (RRM), creating a Cisco UWN solution that can automatically adjust to real-time changes in the 802.11 RF environment. Controllers are built around high-performance network and security hardware, resulting in highly reliable 802.11 enterprise networks with unparalleled security. The following controllers are supported for use with software release [Link]:
Cisco 2100 Series Controller Cisco 2500 Series Controller Cisco 4400 Series Controller Cisco 5500 Series Controller Catalyst 6500 series switch Wireless Services Module (WiSM2s) Cisco 7600 Series Router Wireless Services Module (WiSM) Cisco 28/37/38xx Series Integrated Services Router with Controller Network Module Catalyst 3750G Integrated Wireless LAN Controller Switch Cisco Flex 7500 Series Controller
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Overview
Caution
Do not connect a Power-over-Ethernet (PoE) cable to the controllers console port. Doing so may damage the controller.
Note
Wait at least 20 seconds before reconnecting an access point to the controller. Otherwise, the controller may fail to detect the device.
Service port (separate out-of-band management 10/100-Mbps Ethernet interface) Cisco 2100 Series Controller does not support the access point AP802. VPN termination (such as IPsec and L2TP) VPN passthrough option
These software features are not supported on Cisco 2100 Series Controllers:
Note
You can replicate this functionality on a Cisco 2100 Series Controller by creating an open WLAN using an ACL.
Termination of guest controller tunnels (origination of guest controller tunnels is supported) External web authentication web server list Spanning Tree Protocol (STP) Port mirroring AppleTalk QoS per-user bandwidth contracts IPv6 pass-through Link aggregation (LAG) Multicast-unicast mode
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The Cisco 2500 Series Controller offers robust coverage with 802.11 a/b/g or delivers reliability using 802.11n and Cisco Next-Generation Wireless Solutions and Cisco Enterprise Wireless Mesh. The Cisco 2500 Series Controller has the following limitations:
Does not support wired guest access Cannot be configured as an auto anchor controller. However you can configure it as a foreign controller Supports only multicast-multicast mode Does not support bandwidth contract feature Does not support access points in direct connect mode Does not support service port Apple Talk Bridging LAG Wired Guest
Note
For Cisco 5500 Series Controllers, you are not required to configure an AP-manager interface. The management interface acts like an AP-manager interface by default, and the access points can join on this interface.
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Overview
Spanning Tree Protocol (STP) Port mirroring Layer 2 access control list (ACL) support VPN termination (such as IPsec and L2TP) VPN passthrough option
Note
You can replicate this functionality on a Cisco 5500 Series Controller by creating an open WLAN using an ACL.
Configuration of 802.3 bridging, AppleTalk, and Point-to-Point Protocol over Ethernet (PPPoE)
Note
The Cisco 5500 Series Controllers bridge these packets by default. If desired, you can use ACLs to block the bridging of these protocols.
Increases scalability with 2000 AP support. Increased resiliency using controller redundancy and hybrid REAP Fault Tolerance. Increased traffic segmentation using hybrid-REAP (central and local switching). Increased security (PCI compliance) by supporting Enhanced wIPS for hybrid REAP (ELM). Replicates store designs using AP groups and hybrid REAP groups.
Note
The Cisco 7500 Flex Controllers detect power supply status by periodically probing the system in intervals of 10 minutes. As a result, there is a delay of at most 10 minutes to detect the actual power supply status on a Cisco 7500 Flex Controller. The Cisco Flex 7500 Series Controller can be equipped with one or two power supplies. If one of the power supplies fails, the other power supply is used to power the controller.
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Note
Without any other service module installed, the Catalyst 6509 switch chassis can support up to seven Cisco WiSMs, and the Catalyst 6506 with a Supervisor 720 can support up to four Cisco WiSMs. If one or more service modules are installed, the chassis can support up to a maximum of four service modules (WiSMs included). Redundant supervisors cannot be used with these maximum configurations.
Note
Note
The Cisco WiSM module has two controllers and if you use the hw-module module command to reboot the module from the Catalyst 6K console, both controllers are rebooted. Alternatively, WISM controllers can be rebooted by creating a session to the controller and resetting it. It is only when you boot the WiSM module from the Catalyst 6K console, that both the controllers are rebooted. See the following documents for additional information:
Catalyst 6500 Series Switch Installation Guide Catalyst 6500 Series Switch Wireless Services Module Installation and Configuration Note Release Notes for Catalyst 6500 Series Switch Wireless LAN Services Module Configuring a Cisco Wireless Services Module and Wireless Control System Catalyst 6500 Series Switch and Cisco 7600 Series Router Wireless Services Module Installation and Verification Note
You can find these documents at these URLs: [Link] [Link] [Link]
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Overview
Note
The WiSM is supported on Cisco 7600 series routers running only Cisco IOS Release 12.2(18)SXF5 or later.
Note
Note
The Cisco WiSM module has two controllers and if you use the hw-module module command to reboot the module from the Catalyst 6K console, both controllers are rebooted. Alternatively, WISM controllers can be rebooted by creating a session to the controller and resetting it. It is only when you boot the WiSM module from the Catalyst 6K console, that both the controllers are rebooted. See the following documents for additional information:
Cisco 7600 Series Router Installation Guide Cisco 7600 Series Router Software Configuration Guide Cisco 7600 Series Router Command Reference Configuring a Cisco Wireless Services Module and Wireless Control System Catalyst 6500 Series Switch and Cisco 7600 Series Router Wireless Services Module Installation and Verification Note
You can find these documents at these URLs: [Link] [Link] [Link]
Cisco Wireless LAN Controller Network Module Feature Guide Cisco 28/37/38xx Series Hardware Installation Guide
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Service port (separate out-of-band management 10/100-Mbps Ethernet interface) Cisco 2100 Series Controller does not support the access point AP802. Bandwidth contracts VPN termination (such as IPsec and L2TP) VPN passthrough option Termination of guest controller tunnels (origination of guest controller tunnels is supported) External web authentication web server list Spanning Tree Protocol (STP) Port mirroring AppleTalk QoS per-user bandwidth contracts IPv6 pass-through Link aggregation (LAG) Multicast-unicast mode Port mirroring Controller network module
These software features are not supported on Cisco 28/37/38xx Series Integrated Services Routers:
Note
The controller in the Catalyst 3750G Integrated Wireless LAN Controller Switch does not support the Spanning Tree Protocol (STP). See the following documents for additional information:
Catalyst 3750G Integrated Wireless LAN Controller Switch Getting Started Guide Catalyst 3750 Switch Hardware Installation Guide Release Notes for the Catalyst 3750 Integrated Wireless LAN Controller Switch, Cisco IOS Release 12.2(25)FZ
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Overview
[Link]
Wired guest access Cannot be configured as an auto anchor controller. However, you can configure it as a foreign controller. Bandwidth contract Access points in direct connect mode Service port support AppleTalk Bridging LAG
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The Cisco 2100 Series Controller connects to the network using from one to six 10/100BASE-T Ethernet cables. The Cisco 4402 Controller connects to the network using one or two fiber-optic Gigabit Ethernet cables, and the Cisco 4404 Controller connects to the network using up to four fiber-optic Gigabit Ethernet cables. The Cisco 5508 Controller connects to the network using up to eight fiber-optic Gigabit Ethernet cables. The controllers in the Wireless Services Module (WiSM), installed in a Catalyst 6500 series switch or a Cisco 7600 series router, connect to the network through ports on the switch or router. The Wireless LAN Controller Network Module, installed in a Cisco Integrated Services Router, connects to the network through the ports on the router. The controller in the Catalyst 3750G Integrated Wireless LAN Controller Switch connects to the network through the ports on the switch. Cisco lightweight access points connect to the network using 10/100BASE-T Ethernet cables. The standard CAT-5 cable can also be used to conduct power for the lightweight access points from a network device equipped with Power over Ethernet (PoE) capability. This power distribution plan can be used to reduce the cost of individual AP power supplies and related cabling.
Note
Note
We recommend that you assign one set of VLANs for WLANs and a different set of VLANs for management interfaces to ensure that controllers operate with optimum performance and ease of management. If management over wireless is enabled across the Cisco UWN solution, you can manage the system across the enabled WLAN using CLI and Telnet, http/https, and SNMP. To configure WLANs, see Chapter 7, Configuring WLANs.
File Transfers
You can upload and download operating system code, configuration, and certificate files to and from the controller using the GUI, CLI, or Cisco WCS as follows:
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Overview
To use the controller GUI or CLI, see Chapter 10, Managing Controller Software and Configurations. To use Cisco WCS to upgrade software, see the Cisco Wireless Control System Configuration Guide at: [Link] [Link]
Using the configuration wizard Clearing the controller configuration Saving configurations Resetting the controller Logging out of the CLI
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The configured access point attempts to contact the primary, secondary, and tertiary controllers, and then attempts to contact the IP addresses of the other controllers in the mobility group. DNS is resolved with controller IP address. DHCP servers get the controller IP Addresses (vendor specific option 43 in DHCP offer). If the lightweight access point has a primary, secondary, and tertiary controller assigned, it attempts to associate with that controller. If the access point has no primary, secondary, or tertiary controllers assigned or if its primary, secondary, or tertiary controllers are unavailable, it attempts to associate with a master controller. If the access point finds no master controller, it attempts to contact stored mobility group members by the IP address. If the mobility group members are available, and if the lightweight access point has no primary, secondary, and tertiary controllers assigned and there is no master controller active, it attempts to associate with the least-loaded controller to respond to its discovery messages.
In multiple-controller deployments, if one controller fails, the access points perform the following tasks:
When sufficient controllers are deployed, if one controller fails, active access point client sessions are momentarily dropped while the dropped access point associates with another controller, allowing the client device to immediately reassociate and reauthenticate. To know more about high availability, see [Link]
Cisco 2100 Series Wireless LAN Controllers, page 1-17 Cisco 4400 Series Wireless LAN Controllers, page 1-18 Cisco 5500 Series Wireless LAN Controllers, page 1-19
Note
Chapter 3, Configuring Ports and Interfaces, provides information on how to configure the controllers ports and how to assign interfaces to them.
Up to six 10/100BASE-T cables can plug into the six back-panel data ports on the Cisco 2100 series controller chassis. The Cisco 2100 series also has two PoE ports (ports 7 and 8).
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Overview
Figure 1-4
For the Cisco 4402 Controller, up to two of the following connections are supported in any combination:
1000BASE-T (Gigabit Ethernet, front panel, RJ-45 physical port, UTP cable). 1000BASE-SX (Gigabit Ethernet, front panel, LC physical port, multimode 850nM (SX)
For the Cisco ontroller, up to four of the following connections are supported in any combination:
1000BASE-T (Gigabit Ethernet, front panel, RJ-45 physical port, UTP cable). 1000BASE-SX (Gigabit Ethernet, front panel, LC physical port, multi-mode 850nM (SX)
fiber-optic links using LC physical connectors). Figure 1-5 shows connections to the Cisco 4400 Series Controller.
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Figure 1-5
1000BASE-T (Gigabit Ethernet, front panel, RJ-45 physical port, UTP cable). 1000BASE-SX (Gigabit Ethernet, front panel, LC physical port, multi-mode 850nM (SX) fiber-optic links using LC physical connectors). 1000BASE-LX (Gigabit Ethernet, front panel, LX physical port, multi-mode 1300nM (LX/LH) fiber-optic links using LC physical connectors).
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