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CBN APPROVED

MOBILE MONEY ACCOUNT OPERATIONAL GUIDE

FOR THE NIGERIAN CASHLESS SOCIETY

AGBIM MARTINS (MOBILE MONEY SUPER-AGENT)

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MOBILE MONEY ACCOUNT OPERATIONAL GUIDE Copyright: 2012 by: Agbim Martins ISBN: 978-978-49867-6-7

All rights reserved under national and international copyright laws. No part of this book may be reproduced, stored in a retrieval system or used without the written consent of the original copyright owner.

All enquiries to: Fastrak Integrated Services No. 14 Market Road, Rumuomasi, Port Harcourt, Rivers State, Nigeria. Tel: +2347064820477, 8092094920 E-mail: [email protected]

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ABOUT THE AUTHOR Agbim Martins is the Director of Fastrak Integrated Services. Fastrak is a super-Agent / Agent to the following mobile money operators in Nigeria: 1) 2) 3) 4) 5) 6) 7) VCASH PAGA FIRESTONE EASYMONEY ECOBANK MOBILE MONEY FORTIS/MTN MOBILE MONEY ETC

Contact us for: 1) Mobile Money Agent/Instructor Training, License and Certification 2) Mobile Money Products such as VCASH recharge cards (Bulk & Retail), ePin, Deposit, Withdrawal, Bill Payment, Western Union, etc 3) Mobile Money Account Opening (Personal & Merchant) 4) Mobile Money API Integration on Merchants Websites 5) General Information on Mobile Money. Head Office: Fastrak Integrated Services No. 14 Market Road, Rumuomasi, Port Harcourt, Rivers State, Nigeria. Tel: +2347064820477, 8092094920 E-MAIL: [email protected]
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TABLE OF CONTENT 1. Definition of Terms 2. Cashless Society Overview 3. Mobile Payment System 4. KYC/CDD 5. Mobile Money Operators i. VCASH ii. Ecobank Mobile iii. FETS iv. eaZy Money v. Kegow vi. Firsmonie vii. PocketMoni viii. PAGA ix. PayCom x. QikQik xi. StanbicIBTC Mobile Money xii. U-Mo xiii. Monitise xiv. MTN Mobile Money xv. MKudi xvi. ReadyCash xvii. Zinternet 1 2 5 8 12 17 19 21 23 26 41 44 48 49 50 52 59 62 68 70 77

DEFINITION OF TERMS
1. Agent: A licensed individual or corporate bodies charge with the responsibility of delivering mobile money services to the general public on behalf of a Scheme operator 2. CBN: The central bank of Nigeria. The Regulator of Mobile money in Nigeria. 3. Mobile Money Operator (MMO): The companies licensed by CBN and responsible for the operation of mobile money within its scheme 4. User/Customer: The mobile money user/ customer 5. Token: a form of financial cryptography invented to

achieve privacy and thus safety in money over the mobile devices or Internet. 6. PIN: Personal Identification Number 7. Cash-In: Funding of e-Moni 8. Cash-Out: Withdrawing of e-Moni 9. e-Moni: Electronic Money 10. Wallet: Mobile banking account 11. Mobile top-up: Buying recharge card electronically 12. Merchant: Shops or companies that accepts electronic payment. 13. Agent: Individual or company that is licensed to render mobile money services to the general public under a

CHAPTER ONE 1.0 Cashless Policy Overview

In the year 2010, the doors to Mobile Money business opened in Nigeria for the first time with the Central Bank of Nigeria Licensing about 24 Mobile Money Operators which include Virtual Terminal Network, UBA, E-Transact, amongst others. The cashless economy policy of the Central Bank of Nigeria (CBN) was designed to provide mobile payment services, break down the traditional barriers hindering financial inclusion of millions of Nigerians and bring low-cost, secure and convenient financial services to urban, semi-urban and rural areas across the country. As part of the cashless policy, the CBN has put in place daily limit for bank account withdrawals and deposits. The cumulative daily limit is N500,000 for individual accounts and N3,000,000 for corporate accounts. Above this daily limit you will pay cash handling cost of 3%. Note that the service charge is borne by the account holder, whether deposit or withdrawal. You can withdraw above the limit, but it will be expensive if not stupid. For example, if an individual withdraws/deposits N1, 000,000 in a day, the first N500, 000 will be handled free and the excess N500, 000 will attract a 3% handling charge (i.e. N15,000). So, under the cashless policy you will be debited for N1,015,000 if you withdraws N1,000,000 and credited for N985,000 if you or a client deposits N1,000,000. To avoid the surcharges you have to use e-payment and e-banking options.
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Note that if a third party deposits cash to your bank account it is you (account holder) that will bear the transaction cost. For now the cashless policy is piloting in Lagos. The cashless policy will be coming to other parts of Nigeria very soon. 1.1 Meaning of mobile money

MobileMoney is the fast, safe, easy, convenient and affordable way to send and receive money across the country and pay for your goods and services using your mobile phone. 1.2 History of Mobile Payment Mobile payment was first thought up by Matt Wilson. In 1997 the first two mobile-phones enabled Coca Cola vending machines were installed in the Helsinki area in Finland. The machines accepted payments via SMS text messages. The first mobile phone-based banking service was launched in 1997 by Merita Bank of Finland, also using SMS. 1.3 Why should I use Mobile Money?

With Mobile money you can: Send and receive money to your loved ones from convenience of mobile phone. Pay for your goods and services Buy airtime Withdrawal at agent outlets and ATMs Save, Save, Save

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What benefit will I enjoy using the Mobile Money?

You will enjoy the following benefit using the mobile money:

Fast: Immediate money transfer and payment from the comfort of your mobile phone. Safe: Every transaction is protected by a PIN, even if you lose your phone, your money is secured, you will only need to do SIM swap. Easy: It is very easy to use the service. Convenience: Send and Receive money anytime, anywhere on the go using your GSM line. Affordable: It is cheaper compared to alternatives. Benefits to Economy Cashless; hence there is no risk of loss to thief, fire or other natural disasters. It promotes saving culture amongst users It guarantees Accountability Saves costs of minting, securing, storing and maintaining cash. It guarantees Transparency It opens doors to international marketing / payment Who can use the Mobile Money?

1. 2. 3. 4. 5. 6.

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The Mobile Money is available to all prepaid and postpaid GSM subscribers. Transfer can be made to any network in Nigeria.

CHAPTER TWO 2.0 MOBILE PAYMENT SYSTEM Mobile Payment System in Nigeria refers to the various components required to deliver mobile payment to the banking and non-banking community. The Central Bank of Nigeria is responsible for defining, monitoring and regulating the mobile payment systems in Nigeria. 2.1 Mobile Payment Models There are three major models of mobile payments services namely; 1. Bank Focused:- Financial Institutions as Lead Initiator 2. Bank Led:- Financial Institution(s) and/or its Consortium as Lead Initiator 3. Non-Bank Led:- A corporate organization as Lead Initiator 2.2 Types of Mobile Payments Scenarios Mobile payment scenarios are methods through which mobile payments can be carried out. These scenarios could be; 1. Card Account Based 2. Bank Account Based 3. Stored Value (e-Money) Account Based 2.2.1 Card Account Based This is a scenario where a payment card is linked to a mobile phone for the purpose of initiating and concluding payment transactions.
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Types of Card-Driven Payments The types of card-driven payments recognized by the CBN are: 1. Credit, 2. Debit and 3. Pre-Paid 2.2.2 Bank Account-Based This is a scenario where a mobile payment system drives transactions through bank accounts of customers. Some of the account type include: current account, saving account, domiciliary accounts etc. 2.2.3 Stored Value Account Based This is a scenario where a mobile payment system drives transactions through a system-based account such as Reloadable stored value accounts, prepaid account etc. 2.3 Technology The technology implemented for mobile payment services complies with the following technology standards and other requirements outlined in the CBN regulatory framework. Standards 1. Modularity of Technologies The technology deployed in the delivery of mobile payment services comprises sets of interoperable infrastructure modules that work seamlessly. There are end-to-end connections from user-device through transport network to the service site.
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The mobile payment services use any mode of communication including, but not restricted to, the following: 1. Secure SMS: Secure Short Massage System (SMS) communications protocol allows the interchange of short text messages between mobile telephone devices. 2. WAP/GPRS: Wireless Application Protocol (WAP) is a technical standard for accessing information over a mobile wireless network. 3.USSD1: Unstructured Supplementary Service Data (USSD) is a protocol used by GSM cellular telephones to communicate with the service provider's computers. 4. EDGE: Enhanced Data rates for GSM Evolution (EDGE) is a digital mobile phone technology which acts as a bolt-on enhancement to 2G and 2.5G GPRS networks.

CHAPTER THREE 3.0 KNOW YOUR CUSTOMER (KYC) AND CUSTOMER DUE DILIGENCE (CDD) REQUIREMENTS A three tiered KYC/CDD requirement matrix for mobile payments scheme provider is stipulated as follows:
Banking Status Unbanked KYC/CDD Level Least KYC Verification Requirement Name and Phone Number Transaction Limit Maximum transaction limit of N3,000 and Daily limit of N30,000 Maximum transaction limit of N10,000 and Daily limit of N100,000

Semibanked

Partial KYC

Refer to CBN KYC Manual & Money Laundering (Prohibition) Act.

Fullybanked

Full KYC

Refer to CBN KYC Manual and Money Laundering (Prohibition) Act.

Maximum transaction limit of N100,000 and Daily limit of N1,000,000.

The above matrix shall apply to individuals while merchants as account holders shall be subjected to the full KYC requirements for corporates.

3.1 Responsibilities of Users - Ensure the protection of PIN / Password - Ensure prompt reporting of fraud cases / attempts, errors and complaints - Ensure proper confirmation of transaction details and recipients mobile phone numbers at all times before authorizing transaction. - Comply with all security rules as provided by the scheme operator - Escalate complaints to the ombudsman through the offices of the Central Bank of Nigeria if resolution to complaints is unduly delayed. 3.2 Operational Modalities The Mobile Payment system are support the following key processes for delivering payments to the customers through their handsets. 3.2.1 Registration The mobile payment system deployed by a service provider has the capabilities to register all users within the payment system. All mobile payment system users are retained and maintain evidence of the successful completion of the registration process with a solution provider. 3.2.2 Activation The mobile payment system requires a registered user to activate the service before commencement of transactions with his PIN/Password.
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The scheme operators ensure that the activation process is not compromised or altered within its infrastructure.

3.2.3 Transactions All transactions have the following elements: Transaction number, transaction amount, transaction date and time stamps, merchant categories, merchant addresses and codes. Each transaction detail logged within the payment system contains a valid description, payer and payee phone numbers. Mobile payment solution providers provide notifications for all transactions concluded on their mobile payment systems.

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CHAPTER FOUR 4.0 S/n 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 List of Mobile Money Operators in Nigeria: Mobile Money Operator Brand Name Chams mobile Kegow Corporetti Eartholeum QikQik Ecobank Ecobankmobile E-Tranzact Pocketmoni FET FET First Bank Firstmonie Fortis Microfinance Fortismobilemoney GTB Hendomark MKUDI Mkudi MoneyBoxAfrica Monitise Monitise Pagatech Paga Parkway Readycash Paycom Paycom Stanbic IBTC StanbicIBTCmobilemoney UBA U-Mo VTNETWORK VCASH Zenith Bank easy Money Zinternet ezpayafrica MTN (GTB/Fortis) MTN Mobile Money
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4.1

Virtual Terminal Network (VTN)

OCTOBER 03, 2012: ABUJA, NIGERIA The Central Bank of Nigeria (CBN) has provided its final regulatory approval to VTNETWORK Limited (VTNETWORK) to rollout mobile payment services across Nigeria. VTNETWORK LIMITED brings world-class expertise, a team with an uncanny ability to anticipate consumer needs, tested technology, passion, and superior market knowledge. Register for a new account with VTN, from the following link:
www.virtualterminalnetwork.com/Invite.asp?ID=104641

Please see the reasons why thousands of users are flocking to VTN and how we may be able to help you too. Value 1: VTN allows you to pay for goods and services within Nigeria from the comfort of your own home using your GSM phone or online. Value 2: If you are a merchant or you sell services or goods, VTN is an ideal solution for you. Value 3: With VTN you don't have to carry cash around for security reasons. VTN eliminate fraud and protect your account. Value 4: VTN allows you to load minutes on your mobile
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phone without the need to buy scratch cards. Value 5: VTN restores the lost dignity among Nigerians due to the bad image online. As a strong ecommerce solution for local payments with many global affiliates e.g: www.graphcard.com, VTN is poised to enter the global scene faster than expected. Value 6: Total security: VTN has a feature that allows you to lock your account such that nobody can have access to your account even if your password and pin are compromised. Not many solutions around can boast of this security features. Value 7: VTN allows you to become an affiliate and invite friends to join. We pay you 5% commission of the processing fee each time they receive payments from a VTN use. It's automatic. Imagine referring an account like a utility company? Please do not tender your resignation just yet! Value 8: Electronic pin reseller: VTN allows you to be a reseller of our electronic pin. You can start your business and be selling pins from home or office. We provide you all the tools and training to get started. You can advertise and have thousands of customers buying pins from you to load their VTN account. Value 9: Nigerian entrepreneurs in diaspora are flocking to VTN because VTN allows them to do business with home country without worrying about getting paid. The lack of a cross border payment system has been a major barrier in the past. VTN has eliminated that barrier.
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4.1.5

REGISTRATION:

1) Open a VTN account through VCASH AGENT: Visit

VCASH Agent for Registration. 2) Open a VTN account using Internet: Log on to www.virtualterminalnetwork.com/Invite.asp?ID=104641 and register 3) Open a VTN account using your Mobile phone: Send SMS to 08168045412 (Within Nigeria) Send SMS to 2348168045412 (Outside Nigeria) You can register for VTN personal account by texting your email to the number above in the format shown below ACCT FirstName LastName Email Example: ACCT John Doe [email protected] Balance Checking: You want to know how much money you have left on your account? BAL VTNPin Example: BAL 1234 Transfer Funds: Through an Agent: Visit VCASH Agent with cash to be transferred and he/she will help you transfer the fund. Through Mobile Phone: To transfer funds to another user, you have to enter the recipient's phone number, the amount you want to transfer along with your VTN PIN. If you enter incorrect data, then the amount would not be
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transferred. The phone number must have the country code also. The format to transfer funds is given below: TRN Amount PhoneOfRecipient FirstNameOfRecipient LastNameOfRecipient VTNPin Example: TRN 500 2348039873462 John Doe 1234 Recharge your VTN account using the scratch card purchased: If you want to load funds into your VTN account, using the scratch card that you had purchased with VTN authorized agents you should use the format as shown below. LD CardPin YourVTNPin Example: LD 233097313 1234 Load the deposit made at the Bank to your VTN account instantly: If you want to enter the deposit that you had made in the bank, then use the format as shown below. Please enter the proper Teller Number. LDU Amount BankCode TellerNumber VtnPIN Bank PHB Branches LDU Amount PHB TellerNumber VTNPin Example: LDU 2500 PHB 87678678 1234 GTBank Branches LDU Amount GTB TellerNumber VTNPin Example: LDU 2500 GTB 87678678 1234
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Oceanic Bank Branches LDU Amount OBI TellerNumber VTNPin Example: LDU 2500 OBI 87678678 1234 Intercontinental Bank PLC Branches LDU Amount INT TellerNumber VTNPin Example: LDU 2500 INT 87678678 1234 Get GSM phone top up PIN Number from mobile service providers: If you want to get GSM Phone top up PIN Number from mobile service providers, then use the format as shown below. CARD ShortCode Amount VTNPin Example: CARD MTN 1500 1234 The codes accepted now are MTN - Mobile Telephone Networks GLO - Glomobile ZAIN - Zain ETIS Etisalat Explanation: Spaces between the keywords, amount, your mail address and password must be provided. The keywords are: BAL, TRN, WDR, LD, LDU & CARD. 1500 is an example of Naira amount. You should type the amount you wish to transfer.
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4.2 INTRODUCTION TO ECOBANK MOBILE ECOBANK MOBILE is an innovative mobile transfer solution that enables customers to execute banking transactions using a mobile phone. Ecobank Mobile is an end to end Mobile Phone based product which enables subscribers to affect funds transfers, pay bills, buy airtime, deposit and withdraw funds through the use of their Mobile phones. The product runs on any simple GSM Mobile phone with a SIM card from any of the mobile network operators in the country. Ecobank Mobile is a product of Ecobank Nigeria Ltd. WHO CAN USE ECOBANK MOBILE SERVICES? Any GSM network (MTN, Airtel, Glo, &Etisalat) subscriber can sign on to Ecobank Mobile with which they can deposit money, withdraw money, send money to either registered or none registered Ecobank. Mobile users, pay bills & buy airtime. Ecobank Mobile runs on a USSD application and works on all makes of handsets. Any GSM network subscriber not registered on Ecobank Mobile can receive funds through Ecobank Mobile. Any Corporate organization that requires corporate payment services. Key Features of Ecobank Mobile account: Registration is FREE. No minimum balance required. No stringent registration document required
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 Provide easy, convenient, and access to financial services Ecobank Mobile Services The current product can be used for the following: 1. Person to person money transfers 2. Consumer to Business (C2B) Loan repayments, bill payment for utilities, subscription payments, among others 3. Business to Consumer (B2C) - Disbursements such as salaries, promotion payments, loan disbursements, among others 4. Airtime top up and lots more

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Step 1: Registration Agent: Visit an Agent to register. USSD: Simply send *326#, Enter 1 (Register with Ecobank mobile), fill the short form. Step 2: Deposit cash into your Ecobank EWallet at any Ecobank Agent

Step 3: Withdraw/Receive Cash Ecobank Mobile money: i. Agent: Visit Ecobank Agent with your registered (if from your EWallet) or unregistered (if send from another person) phone, show the Agent the Ecobank code for the withdrawal, He/She will verify and pay you cash.

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PRODUCTS & SERVICES FETS Nigeria Limited will offer the following customized products and services, amongst others with the slogan e-Moni Easy Money, Everywhere. 1. POS Terminal e-Moni POS Services e-Moni Web Access 2. Financial Service e-Moni Mobile Payment Services e-Moni Alerts e-Moni Local Transfers e-Moni International Money Transfer 3. Payment Service e-Moni Merchant Services e-Moni Utility Services e-Moni Telco Services POS Terminal Services e-Moni POS Services would enable mobile payment user swipe their cards on our merchant POS device to initiate real-time payment to the merchant for goods and services received. e-Moni Web Access would provide a platform to check
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accounts online making it fast and easy to conduct banking transactions whenever its convenient. It would also allow for easy transfer of money between accounts and third party and pay bills. Financial Services e-Moni Mobile payment services would include ability to get confirmations on occurrence of a transaction through email and SMS, it would also allow subscribers to transfer money through the mobile phone and partner outlets. Payment Services e--Moni Merchant Services would enable merchants to receive payment from their customers, e-Moni Utility Services would enable utility service like DSTV, HITV, Water bills, PHCN bills, and other public services from the mobile phone, while eMoni Telco Services would enable payment of phone bills, purchase airtime, etc

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eaZymoney is a product of Zenith Bank Plc. It is currently available in two channels.

A menu driven mobile software which runs on java enabled phones A SIM-Based application which leverages on the SIM Toolkit technology and is currently available to Visafone and etisalat subscribers To get started on eaZymoney:

Visit your nearest agent or Zenith Bank branch to register Visit a Visafone shop to get the eaZymoney SIM-Based application on your phone if you are a Visafone subscriber Access the application on your SIM card directly if you are an etisalat subscriber OR Click here to download the application form or register online After registration, you will receive a welcome message containing an activation key (One time password) which is valid for just 24 hours, the activation key will be used to activate your eaZymoney account. Activation To Activate: 1. Go to the eaZymoney application on your mobile phone and
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select Activate option. 2. Enter your Mobile Number and the Activation Key provided in your welcome message. 3. Input your new secret 4 digit PIN, confirm the PIN and click on OK. 4. Read through the terms of disclosure and confirm 5. You will receive a confirmation message from eaZymoney for your activation. Change Pin This will enable you change your pin by selecting the 'Change PIN' option on the Account menu. Enter your old PIN, New PIN and Confirm your New PIN. Click ok and Confirm, A message will be displayed indicating that your PIN has been changed.

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CHAMS KEGOW MOBILE Our various services include: Fund transfer Transfer to Bank Account Transfer to Kegow Account Airtime top-up Bill Payment Cash-in(Deposit) Cash-Out(Withdrawal) Change PIN To sign-up on Kegow see sign-up page.

Change Pin Open the application Select Security Select Change PIN Enter old PIN Enter new PIN and Confirm new PIN Enter new PIN and Confirm new PIN click ok Transfer to Mobile Phone (Person to Person)

Open the application on your phone

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Select Fund Transfer Enter the your mobile phone number Enter the beneficiary mobile number Enter amount to transfer Leave Card in Use and Select Account type as Default (KEGOW Account No. to transfer) Enter PIN and click ok Airtime top-up

Open the application on your phone Select Airtime top-up Select Self (if top-up is to your phone) or Third party (if to another mobile user) Select PIN or PINLESS Select the network to recharge and denominations Select Prepaid or Postpaid Leave Card in Use and Select Account type as Default (KEGOW Account No. to transfer) Enter PIN and click ok Bill Payment

Open the application on your phone Select Bill Payment Select Cable TV or other bill Pay DSTV or Other bill Enter amount Leave Card in Use and Select Account type as Default (KEGOW Account No. to transfer)
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Enter PIN and click ok Cash-IN from Agent (Deposit)

Cash IN can be through agent, please approach any authorized KEGOW agents for Cash-IN Open the application Select Cash Out Enter the beneficiary mobile number Leave Card in Use and Select Account type as Default (KEGOW Account No. to transfer) Enter amount to cash out Enter PIN and click ok Press Ok and Collect cash Cash-Out from Agent (Withdrawal)

Open the application Enter Agent Code (Agent No. to transfer to) Enter amount to cash out Enter PIN and click ok Agents gets alert Press Ok and Collect cash

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You only need to have a mobile phone to use Firstmonie a Firstmonie, product of First Bank Plc. Our service is currently av . available on the Etisalat, GLO, Airtel and MTN* networks. How does Firstmonie work? To use Firstmonie, first you have to register by dialing *894# from your mobile phone. You can also register online or go to any Firstmonie agent. Once you have registered, you will be prompted to activate your five digits PIN. Then you fund your Firstmonie account and start transacting. You can fund your account: 1. At any Firstmonie agent 2. At any FirstBank ATM machine 3. Directly from your FirstBank account using your mobile phone After you have funded your Firstmonie account, you can send money to any mobile phone or bank account in Nigeria. The person you are sending money to does not have to have a Firstmonie account, but they will need to register to retrieve their funds.

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You can also use your Firstmonie account to pay cable bills (DSTV, Startimes etc) or utility bills and buy airtime for any GSM network. You can also check your account balance, view transaction details, change account details or your PIN if you need to.

Sending Money You can send money to any mobile phone or bank account in Nigeria. There are limits to the amount of money you can send in a single transaction. The amount depends on the level of your subscription. Find out about these limits here. Dial *849# from your mobile phone You will see the following menu 1. Send Money 2. Withdraw Money 3. Make Purchases 4. Bill Payment 5. Airtime Top Up 6. Cash Tokens 7. FirstBank Services 8. Firstmonie Services Enter 1 in the response box and then press send/dial button You will see the following menu 1. To Mobile Phone
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2. 3. #

To FirstBank Account To Other Bank Account Main Menu

To Send Money to another Phone Enter 1 in the response box and then press the send/dial button. 1. You will see the following prompt Firstmonie To Mobile Phone Mobile Number Enter the mobile phone number of the person to whom youre sending the money into the response box, then press the send/dial button. 2. You will see the following prompt Firstmonie To Mobile Phone - My reference Reference: Enter your reference in the response box. Your reference is a brief description of what the money is for. E.g. gift, payment for lunch etc. Once youve entered the reference, then press the send/dial button. 3. You will see the following prompt Firstmonie To Mobile Phone - PIN PIN: Enter your five (5) digit PIN number into the response box, then press the send/dial button. If your transaction is successful, both you and the person youre sending the money to will get an SMS notification.

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To Send Money to a Firstbank Account Enter 2 in the response box and then press the send/dial button. 1. You will see the following prompt Firstmonie To FirstBank Account Account Number Enter the account number that youre transferring the money to in the response box, then press the send/dial button. 2. You will see the following prompt Firstmonie To FirstBank Account Amount: Enter the amount of money you want to send in the response box, then press the send/dial button. 3. You will see the following prompt Firstmonie To FirstBank Account Beneficiarys Name Beneficiary Reference: Enter the First and Last name on the account, then press the send/dial button. 4. You will see the following prompt Firstmonie To FirstBank Account - My reference Reference: Enter your reference in the response box. Your reference is a brief description of what the money is for. E.g. gift, payment for lunch etc. Once youve entered the reference, press the send/dial button. 5. You will see the following prompt Firstmonie To FirstBank Account - PIN Reference: Enter your five (5) digit PIN number into the response box, then press the send/dial button.
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If your transaction is successful, both you and the person youre sending the money to will get an SMS notification. To Send Money to a Non-Firstbank Account Enter 3 in the response box and then press the send/dial button. 1. You will see the following menu Firstmonie To Other Bank Account Bank: 1. A-D 2. E-F 3. G-P 4. S 5. U-Z # Main Menu Enter the number for the grouping that corresponds to the first letter of your banks name. For instance, if your bank were called Foremost Bank, you would enter 2 in the response box. You will then see a list of banks in alphabetical order. Select your bank to continue with your transaction. 2. You will see the following prompt Firstmonie To Other Bank Account Account Number Enter the account number that youre transferring the money to in the response box. Press send/dial button. 3. You will see the following prompt Firstmonie To Other Bank Account Amount: Enter the amount of money you want to send in the response box, then press the send/dial button. 4. You will see the following prompt
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Firstmonie To Other Bank Account Beneficiarys Name Beneficiary Reference: Enter the First and Last name on the account, then press the send/dial button. 5. You will see the following prompt Firstmonie To Other Bank Account - My reference Reference: Enter your reference in the response box. Your reference is a brief description of what the money is for. E.g. gift, payment for lunch etc. Once youve entered the reference, press the send/dial button. 6. You will see the following prompt Firstmonie To Other Bank Account - PIN PIN: Enter your five (5) digit PIN number into the response box, then press the send/dial button. If your transaction is successful, both you and the person youre sending the money to will get an SMS notification. Withdrawing Money You can withdraw money at an agent or from any FirstBank ATM. Dial *849# from your mobile phone You will see the following menu 1. Send Money 2. Withdraw Money 3. Make Purchases 4. Bill Payment
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5. Airtime Top Up 6. Cash Tokens 7. FirstBank Services 8. Firstmonie Services Enter 2 the response box and then send/dial button You will see the following menu 1. Withdraw at ATM 2. Withdraw at Agent or Branch # Main Menu To Withdraw Money at an ATM To withdraw money from an ATM, you first have to generate a token on your mobile phone. Enter 1 in the response box and then send/dial 1. You will see the following prompt Firstmonie Withdraw at ATM Amount Enter the amount you with to withdraw from your Firstmonie account. Press the send/dial button. 2. You will see the following prompt Firstmonie Withdraw at ATM Secret Code Secret code for Token: Select a five (5) digit secret code and enter it in the response box, then press the send/dial button. This five (5) digit secret code will be used to withdraw the money from the ATM, so make sure you dont forget it. This is should be a different code than your PIN. 3. You will see the following prompt Firstmonie Withdraw at ATM My reference My Reference:
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Enter your reference in the response box. Your reference is a brief description of what the money is for. E.g. gift, payment for lunch etc. Once youve entered the reference, press the send/dial button. 4. You will see the following prompt Firstmonie Withdraw at ATM - PIN PIN: Enter your five (5) digit PIN number into the response box, then press the send/dial button. If your transaction is successful, you will receive an SMS with a token number. This token number is what you use to withdraw money at the closest FirstBank ATM using the card-less transaction menu. To Make a Cash-Less Withdrawal at a Firstbank ATM Go to your nearest FirstBank ATM and press any button to initiate cashless transactions Select Firstmonie Cash-Out Input your phone number Input the Firstmonie Token number you received via SMS Input the five (5) digit secret code Input the amount to be collected Select Process After you collect your money, the ATM will give you receipt

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To Withdraw Money at an Agent or Branch To withdraw money at an agent, you will need to initiate the transaction on your mobile phone. Enter 2 in the response box and then send/dial You will see the following prompt Firstmonie Withdraw at Agent or Branch To Account Enter the agents account number in the response box. Press the send/dial button. 2. You will see the following prompt Firstmonie Withdraw at Agent or Branch Amount: Enter the amount you wish to withdraw. Press the send/dial button. 3. You will see the following prompt Firstmonie Withdraw at Agent or Branch My reference My Reference: Enter your reference in the response box. Your reference is a brief description of what the money is for. E.g. gift, payment for lunch etc. Once youve entered the reference, press the send/dial button. 4. You will see the following prompt Firstmonie Withdraw at Agent or Branch - PIN PIN: Enter your five (5) digit PIN number into the response box, then press the send/dial button. If your transaction is successful, both you and the agent will receive an SMS notification. Once you have received the
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notification, you can collect your cash from the agent. The agent will issue you a receipt. Making a Purchase This is the process for paying for goods and services at a merchant location that accepts Firstmonie payments. There are no fees for making purchases. Dial *849# from your mobile phone You will see the following menu 1. Send Money 2. Withdraw Money 3. Make Purchases 4. Bill Payment 5. Airtime Top Up 6. Cash Tokens 7. FirstBank Services 8. Firstmonie Services Enter 3 in the response box and then send/dial 1. You will see the following prompt Firstmonie Make Purchase Merchant Mobile Enter the merchants mobile phone or POS machine number in the response box. Press the send/dial button. 2. You will see the following prompt Firstmonie Make Purchase Amount: Enter the amount of your payment. Press the send/dial button. 3. You will see the following prompt Firstmonie Make Purchase My reference My Reference:
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Enter your reference in the response box. Your reference is a brief description of what the money is for. E.g. payment for clothes, payment for mechanic etc. Once youve entered the reference, press the send/dial button. 4. You will see the following prompt Firstmonie Make Purchase - PIN PIN: Enter your five (5) digit PIN number into the response box, then press the send/dial button. If your transaction is successful, both you and the merchant will receive an SMS notification. If the merchant is using a POS, the machine will generate a receipt. Paying Bills You can use Firstmonie to pay cable TV, utility and other bills. Dial *849# from your mobile phone You will see the following menu 1. Send Money 2. Withdraw Money 3. Make Purchases 4. Bill Payment 5. Airtime Top Up 6. Cash Tokens 7. FirstBank Services 8. Firstmonie Services Enter 4 in the response box and then send/dial button You will see the following menu
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1. Cable TV Bills 2. Utility Bills 3. Subscriptions 4. Transport # Main Menu 0. Back Enter the number for the appropriate bill payment category in the response box, e.g. if you want to pay your DSTV bill, enter 1. Press the send/dial button and follow the prompts.

Airtime Top Up You can use Firstmonie to buy airtime for yourself or for a friend or loved one. Dial *849# from your mobile phone You will see the following menu 1. Send Money 2. Withdraw Money 3. Make Purchases 4. Bill Payment 5. Airtime Top Up 6. Cash Tokens 7. FirstBank Services 8. Firstmonie Services Enter 5 in the response box and then press the send/dial button 1. You will see the following menu 1. Top Up My Mobile Phone
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2. #.

Top Up Other Mobile Phone Main Menu

To Top Up Your Own Phone Enter 1 in the response box and then press the send/dial button. You will see the following menu Select MNO 1. Airtel 2. Etisalat 3. GLO 4. MTN Enter the number for your mobile network (e.g. for Airtel enter 1) in the response box, then press the send/dial button. *MNO stands for Mobile Network operator 2. You will see the following prompt Firstmonie Top Up My Phone Amount: Enter the amount of airtime you want to purchase. Press the send/dial button. 3. You will see the following prompt Firstmonie Top Up My Phone PIN PIN: Enter your five (5) digit PIN number into the response box, then press the send/dial button. If your transaction is successful you will receive an SMS notification. To Top Up Another Phone Enter 2 in the response box and then press the send/dial button.
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You will see the following menu Select MNO 5. Airtel 6. Etisalat 7. GLO 8. MTN Enter the number for your mobile network (e.g. for Airtel enter 1) in the response box, then press the send/dial button. *MNO stands for Mobile Network operator 2. You will see the following prompt Firstmonie Top Up Other Phone Mobile Number: Enter the number of the mobile phone you are sending airtime to in the response box. Press the send/dial button. 3. You will see the following prompt Firstmonie Top Up Other Phone Amount: Enter the amount of airtime you want to send. Press the send/dial button. 4. You will see the following prompt Firstmonie Top Up Other Phone - PIN PIN: Enter your five (5) digit PIN number into the response box, then press the send/dial button. If your transaction is successful you and the person you are sending airtime will receive an SMS notification.

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Other Books by Agbim Martins 1. The 24 Million Dollar Mobile Money Opportunities (The best seller) 2. ABC of Mobile Money

3. The Master of Money 1 & 2 (For Agents) 4. The Super-Agent, The Super-Money (Mobile Money Agent Guide For SuperAgents/Aggregator)

All enquiries to: Fastrak Integrated Services No. 14 Market Road, Rumuomasi, Port Harcourt, Rivers State, Nigeria. Tel: +2347064820477, 8092094920 E-mail: [email protected]

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4.0

With Etransact PocketMoni, your phone is now your bank and your mobile phone number becomes your account number. PocketMoni Features & Benefits Recharge your phone and get up to 5% bonus on all airtime purchases on all networks Send money to any bank account or mobile phone in Nigeria FREE! Pay DSTV, HiTV, MyTV and PHCN (NEPA) bills prepaid and post-paid Register other users on PocketMoni and EARN MONEY Buy airline tickets and book hotels with your phone on the web and get discounts Access to your money, anytime, anywhere Convenient and secure All transactions are free of charge (terms & conditions apply)

Services Available to PocketMoni Users Financial Transactions i. Buy Airtime on any network ii. Send Money To a. PocketMoni user b. eTranzact Card c. Any Mobile Phone user d. Bank Account iii. Withdraw cash
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a. At agent location b. At Partner Bank ATM iv. Pay Bills a. Pay Cable TV subscription (e.g Dstv, Hitv, MyTV) b. Pay Utilities, Fees, Levies and Taxes c. Pay Merchants (e.g Supermarkets, Restaurants, Petrol Filling Stations) Non-Financial Transactions i. Change PIN ii. Check Balance iii. View Last 5 Transactions iv. Add/Delete eTranzact Debit/prepaid Card v. Change Set-up How to Register and Use PocketMoni PocketMoni is available in two channels. 1. Menu driven mobile software which runs on java enabled phones. 2. SMS/IVR Using PocketMoni on Java Enable Phones Send an SMS with REG FIRSTNAME LASTNAME (e.g REG JOHN MARK) to the short code 20220 (from any network) Or kindly visit any eTranzact PocketMoni Agent shop closest to you to register (see www.pocketmoni.com for list of agents and their locations) 2. You will receive SMS containing your default pin. Click on the link in the SMS to download the
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PocketMoni application or send D PocketMoni to 20220 to get the PocketMoni link (http://mobile.etranzact.com/PocketMoni.jar or http://mobile.etranzact.com/PocketMoni.jad ) 3. Install the application and input the following: Your Mobile number Default pin (PIN contained in the SMS sent to you) Memorable word (users defined password) Network provider

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4.5

PAGA

Step 1: Registration i. Paga Star Agent: Visit any Paga Star (Fastrak Integrated Services, #14 Market Road, Beside Richie Supermarket, By Fleming Junction, Rumuomasi, PH. Tel: 07064820477, 08092094920, 08133312671) to register. ii. SMS: Simply send < Reg > < First name > < Surname > to 0816 123 2284 to sign up iii. Online: visit https://www.mypaga.com Step 2: Deposit cash in your paga account i. Visit any Paga Star Agent ii. At any of Paga Partner Banks iii. Using your Verve or Mastercard: Load money into your Paga account using your Verve or Mastercard. Step 3: Send money to any phone Send money: i. Paga Star Agent: Visit any Paga Star and he/she will help send your money to any phone number. ii. Online: Paga online customer portal allows you to

save contacts
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send to multiple recipients view detailed transaction history

iii.

Send money via SMS SMS < Send > < Amount > < Recipient Phone Number > to 0816 123 2284 Paga initiates an automated call to collect your PIN via IVR of USSD Complete!

Step 4. Purchase airtime i. Paga Star Agent: Visit any Paga Star and he/she will help purchase airtime. ii. Online: Paga online customer portal allows you to purchase airtime for yourself

45

send airtime to anyone

iii. Purchase airtime via SMS

to purchase airtime for yourself, send < Airtime > < Amount > to 0816 123 2284 to send airtime to another phone, send < Airtime > < Amount > < Recipient Phone number > to 0816 123 2284 Paga initiates an automated call to collect your PIN via IVR llect or USSD Complete! Paga 5: Pay your bills i. Paga Star Agent: Visit any Paga Star for your quick bill payments. ii. Online Bill Payment System: You can now pay your bills online

pay your DStv, PHCN or other bills save your billers view your transaction history

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iii. SMS Bill Payment System: Pay your bills via SMS

Paying via sms is easy Just type < Pay > < Amount > < Biller ID > < Customer Account at Biller > to 0816 123 2284 Paga initiates an automated call to collect your PIN via IVR or USSD complete

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PayCom has secured a provisional license by the Central Bank of Nigeria to render mobile payment services to the Nigerian market.

Money Transfer PayCom offers money transfer services. You can send money to any mobile phone user via our mobile payment system. This is done by using the PayCom menu on your mobile phone. As a PayCom subscriber, you can send money to both PayCom and non-PayCom subscribers. All transactions are executed in real time. Cash In Our subscribers are able to load money onto their mobile account at any of our agent locations across the nation. Cash Out We provide our subscribers access to cash from their mobile accounts at our agent outlets or ATM machines nationwide.

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QikQik is one of the numerous mobile money services that has emerged in response to the CBN cashless Nigeria policy. It is promoted by Eartholeum an electronic solutions provider. QikQik mobile money enable users to transfer money, receive money, save money, pay bills, buy airtime, etc. Other applications include payment for goods and services, cash withdrawals from ATM Machines, etc.

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STANBIC IBTC MOBILE MONEY

You can send and receive money with your e-wallet You can buy airtime for yourself or others You can pay anyone with MobileMoney. It saves you carrying around cash Pay your bills at your convenience: DSTV, StarTimes, PHCN etc. Pay at merchant locations (Shoprite, Total Petrol etc.) for goods and services. Save, save, save To Register: Dial *909# or https://mobilemoney.stanbic.com/wap.jsp How do I load my MobileMoney e-wallet? log on to

At Stanbic IBTC Bank Agent: You can load your e-wallet at any Stanbic IBTC bank Agent. Provide the Mobilemoney Agent with your MobileMoney mobile number and the amount you want to deposit, and then complete the transaction registration. The Agent will then credit your MobileMoney e-wallet with the total amount. 2. At Stanbic IBTC Branch: Visit any Stanbic IBTC branch. Fill the deposit slip with MobileMoney mobile number and the amount you want to deposit, and then complete the transaction registration.
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1.

Your MobileMoney e-wallet will be credited with the total amount. You will also receive a transaction notification SMS. 3. Quick Teller: You can load your e-wallet using Quickteller at any ATM or www.quickteller.com

*909# (The Magic Digits)

Few shot codes at your fingertips S/N 1 2 3 4 5 6 7 8 9 Code *909*1# *909*2# *909*3# *909*4# *909*5# *909*6# *909*7# *909*8# *909*9# Meaning Balance enquiry Transfer to wallet Transfer to Stanbic Account Withdraw at Agent Send cash voucher Pay Merchant Pay bills Buy airtime My bank IBTC bank

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UBA U-Mo Mobile Money e-wallet Service U-Mo is a mobile money service from UBA. U-Mo enables you create an e-wallet on your mobile phone for handling your transactions. So, it turns your phone into a wallet. Send-Me-Money feature. Unregister recipients of U-Mo transfer can cash it at U-Mo agent locations and even at UBA ATM machines. Supported transactions on U-Mo mobile money service Here are some services currently advertised by U-Mo as supported:

Save money/Cash-in Move money from bank account to U-Mo Send money/Transfer Send money from U-Mo to bank A/C Withdraw from agents/Cash-out Withdraw from ATMs / Cash-out Request money: Send-Me-Money Check balance and statement summary Change PIN Buy airtime for self or others Pay utility bills e.g. electricity, DSTV, rent etc Pay for goods in stores Pay salaries, pension contribution, Etc
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TRANSFER MONEY: TO A U-MO SUBSCRIBER: To transfer money to someone that already has a U-Mo account, choose the option TRANSFER MONEY from the menu and complete the fields: To (mobile), the Amount to be transferred and finally the PIN to authorize the transfer. Once the transaction is completed, you will receive an SMS notification that your transfer was successful, and your U-Mo account debited. The Recipient will also receive an SMS notification that his/her UMo account has been credited. TO A NON U-MO SUBSCRIBER: To transfer money to someone that does not have a U-Mo account, choose the option ,TRANSFER MONEY from the menu and complete the required fields: To (mobile), the Amount to be transferred and finally the PIN to authorize the transfer. Once the transaction is completed, you will receive an SMS notification that your transaction was successful. The Recipient (a non U-Mo subscriber) will also receive an SMS notification with the Amount transferred and the Transfer Code and Transfer Reference to use to withdraw. BUY AIRTIME: To purchase airtime top up for your mobile, select BUY AIRTIME on your menu. Then select: My number - for mobile top ups on your mobile: input Amount and select Network and then your PIN for authorization.
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Other number - for mobile top ups to mobile phones of family and friends: input recipient's mobile phone number in field To (mobile), input Amount and select Network. Then input your PIN for authorization. FOR TRANSACTIONS: If you already have the U-Mo application on your phone, select the application to call up the menu and select the action you want to perform (GSM networks). If the application is not installed on your phone and you are an Airtel or Glo Subscriber dial *866# or dial *8660# if you are an Etisalat Subscriber. Once the menu comes up, reply with the digit for the action you want to perform e.g. 2 to buy airtime. PAY BILL: To pay your bills from your U-Mo account select PAY BILL on your menu. Then select what bill you want to pay (phone bill, utility bills, online shopping, etc) and then follow the mouse. SEND ME MONEY: You can request for money from a U-Mo account holder, select SEND ME MONEY from the menu, input Ask From (mobile) and Amount requested. Authorize with your PIN. LOAD MONEY: To deposit money into your U-Mo account, please visit the nearest U-Mo agent or UBA Branch.

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FROM REMITTANCE: If you are not a U-Mo subscriber yet, and have received a transfer from a U-Mo subscriber, you can become a U-Mo subscriber by converting the remittance into a new account before cashing it out. Cash in from remittance by choosing the option LOAD MONEY and then enter the informations of the transaction starting with the mobile number, To (mobile), the Amount being cashed in and the Transfer Code and then you will authorize inserting your PIN. After the transaction is completed you will receive an SMS confirming that your U-Mo account has been credited.

WITHDRAW: To access cash from your U-Mo account, choose the menu option WITHDRAW and then input the Amount of money to be cashed out, confirm the amount and then your PIN. You will receive an SMS notification with the Transfer code and Transfer reference to use at a U-Mo Agent, UBA teller or at an ATM.

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ACCOUNT MAINTENANCE: Activate Download U-Mo application from the internet link when you receive an SMS from U-Mo that you have been enrolled. To activate U-Mo, take the following steps: On U-Mo application, select ACCOUNT MAINTENANCE; Select the ACTIVATE option on the menu list; Enter the following details: o Age (last celebrated); o Secret Question; o Secret Answer; o PIN (4 digits); o Confirm PIN (4 digits). Click OK to complete activation. Balance To check your U-Mo account balance, select BALANCE and input the PIN. You will receive an SMS with your balance.

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Last 5 Transactions To check your transaction history, select LAST 5 TRANSACTIONS and input the PIN. You will get an SMS with your last 5 transactions. Change PIN This allows subscribers to change PIN. Click the CHANGE PIN option on the menu and enter Age, PIN, New PIN and Confirm New PIN. Click OK to end and an SMS message will be sent to the subscriber indicating successful PIN Change. PIN Reset The PIN Reset process involves the change of your PIN, which will be used for all the transactions. To reset your U-Mo PIN, you have to access your U-Mo app and choose the menu item ACCOUNT MAINTENANCE and then the menu item PIN RESET. You will then type the information asked on the screen which is your Age, Secret Question, Secret Answer, New PIN and Confirm PIN.

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SUBSCRIBER WITHDRAW (only for Agent): AT A U-Mo AGENT: 1) A NON U-MO SUBSCRIBER (Recipient) can visit any UMo Agent to cash out the money received. The agent will ask the recipient's mobile number, the transaction amount and the transfer code. 2) A U-MO SUBSCRIBER can cash out from his/her U-Mo account at a U-Mo Agent providing his subscriber's mobile number, the amount of the transaction and the transfer code. AT AN ATM: 1) A NON U-MO SUBSCRIBER (Recipient) can go to any ATM, access a screen for U-Mo CASH OUT and input his/her mobile number, the Transfer Code, Transfer Reference and the amount. Once the transaction is authorized, the ATM will dispense the cash. 2) A U-MO SUBSCRIBER can go to any ATM, access a screen for U-Mo CASH OUT and input his own mobile number, the amount, the transfer code and transfer reference. Once the transaction is authorized, the ATM will dispense the cash.

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Monitise Mobile Money How it works 1. Open a Monitise Mobile Money account (see below) 2. Once you have a Mobile Money account you simply deposit cash with the help of a Monitise agent at a shop near you. 3. If you want to send money to a friend or family member, enter their details and the amount you want to transfer on your mobile phone 4. Your phone then generates a code which you give to your friend or family member 5. Your friend or family receive the money you send them into their Mobile Money account. Dont worry if they have not opened an account when you send them money, they can do so on the spot after they receive the transfer code from you Getting started You need to register to use the service. You can register yourself on your mobile or register at an agent by showing some identification documents and a proof of address.

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Registering yourself You can register yourself for a free Mobile Money account by visiting https://mobile.monitisenigeria.com from your mobile. Your account can be set up straight away, but you will only be able to transact NGN3,000 per transaction and up to a maximum of NGN30,000 per day. Frequently Asked Questions Q: Why cant I access the Monitise Service? A: Monitise is in the process of enhancing the platform in Nigeria to deliver a better service for our customers. Q: What do I do if I want my money? A: Visit http://www.monitise.com/nigeria/ and complete the form; a member of staff will be in touch to arrange for your funds to be made available. Q: How will I know that I am not being defrauded? A: No one will ask that you reveal your service PIN. Please do not reveal any/all of your PIN to anyone over the phone. You can be rest assured that Monitise adheres to stringent laws that have been defined by the Central Bank of Nigeria to protect the integrity of customers funds. Q: What should I do if someone has access to my account details (including my PIN)?
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A: Please contact us immediately and we will resolve this for you. Q: Is my money safe? A: Yes. The money in your Monitise account is completely secure. Monitise guarantees safety of your money and only you can access it. Always remember not to tell anyone your PIN. Q: How do I know I can trust Monitise? A: Monitise is licensed by the Central Bank of Nigeria (CBN). This means that the CBN has authorised Monitise to provide mobile money and payment services in Nigeria

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MTN/GTB/Fortis Mobile Money

About MTN Mobile Money MTN MobileMoney is offered to you by MTN partner banks Guaranty Trust Bank, Fortis Micro Finance Bank and powered by MTN Services available on MTN/GTB/Fortis Mobile Money include;

Cash deposits into your mobile money account Cash withdrawals from GTBank ATMs or any Mobile money agent. Funds Transfers to any recipient (both mobile money subscribers and non-subscribers) Purchase of MTN Airtime Balance Enquiries. Payment of Utility bills To enjoy the service, go through the following steps:

Register your SIM card, to confirm if your SIM is registered type reg in a text message and send to 789, you will receive a notification message confirming the status of your SIM registration. Dial *500# Reply with the right answer to the questions that follow.
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Answer each question as accurate as possible because anytime you forget your account PIN, these questions will be used to authenticate you before granting access to select another PIN. Enter your agent phone number e.g 2348163408552 or Reply with skip to continue if you are not been registered by an agent. Choose your preferred bank from the list of banks (GTB and other banks). After you responded with your preferred bank, you will receive a text message containing your activation token ( 6 digits alphanumeric) e.g 2211OT Proceed by dialing *501# to activate your account. Activating your MobileMoney Account

Dial *501# Enter your activation token ( 6 digits alphanumeric) e.g 2211OT Choose a four digit account PIN e.g 4357 Repeat the PIN to confirm that you entered it correctly the first time. You will receive a welcome text message from Mmoney. Your MobileMoney account is ready for use. Dial *501# to use the service.
PERFORMING TRANSACTIONS USING USSD

To send money to a MobileMoney subscriber

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o o o o o o o o o o

Dial *501# Select Send Money by typing 1 and send. Options 1,2,3 will be displayed Select Mobile User by typing 1 and send. Enter receivers mobile number Repeat the mobile number Enter the amount you wish to send Enter a reference, e.g. Gift from Peter (optional) Confirm the details supplied Enter your Account PIN

You will receive a message on your phone confirming the completion of the transaction To send money to Non-MobileMoney subscribers
o o o o o o o o o o o

Dial *501# Select Send Money by typing 1 and send. Options 1,2,3 will be displayed Select others by typing 2 and send. From the display screen, Enter the amount you wish to send Select a four-digit secret code Repeat the secret code Confirm the details supplied Enter your Account PIN You will receive an SMS containing the secret code and a Token (a randomly generated twelve-digit number)

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Pass on the Token and the secret code to the receiver. Thereafter, the receiver goes to a MobileMoney Agent to cash out the money. To save a MobileMoney account number as your favourite receiver o Dial *501# o Select Manage Account by typing 6 and send. o From the display screen, o Select Manage Favourite by typing 3 and send. o Select Add Favourite by typing 1 and send. o Enter the Name of your favourite o Enter your Favourite mobile number. o Repeat the mobile number o Enter your Account PIN You will receive a message on your phone confirming the completion of this activity To send Money to a favourite
o o o o o o o o o o

Dial *501# Select Send Money by typing 1 and send. Options 1,2,3 will be displayed Select Favourites by typing 3 and send. From the display screen, Select Favourites by Name or Find option through typing 1 or 2 respectively and send. Select a favourite Enter the amount you wish to send Key in a reference, e.g. Gift from Peter (optional) Confirm the details supplied
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Enter your Account PIN

You will receive a message on your phone confirming the completion of the transaction To buy MTN Airtime Dial *501# o Choose Buy MTN Airtime by typing 3 and send. o From the displayed screen, type 1 and send. o Enter the amount of Airtime you wish to buy o Enter the beneficiarys mobile number (no entry is required if your own mobile phone is the beneficiary) o Repeat the mobile number entered in step 4 above o Confirm the details supplied o Enter your Account PIN You will receive a message on your phone confirming the completion of the transaction Deposit Cash into your MobileMoney account for Electronic Money ( Cash in)
o o o o

Been funded with the amount you wish to deposit into your account. Check your account balance to confirm money has entered your account Hand over cash to the agent. To Enable cash-out money from your account

Visit any MobileMoney Cash-Out agent ( See Page for list of MTN Mobile Money Agents)
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o o o o o o o o o o o o o o o

Tell the agent how much you wish to cash-out From your Phone Dial *501# Select Allow Cash-Out by typing 5 and send. Select Cash-Out ON by typing 1 and send. Enter your Account PIN Cash out money is enabled. Follow the other instruction to withdraw amount from an agent. Supply your mobile number to the agent Await a confirmation prompt from the system (sent by the agent to your phone) Click Ok when the confirmation prompt arrives on your phone Click Yes to approve the cash-out Enter your account PIN You will receive a message confirming the success of the cash-out. Receive the cash from the agent To check your account Balance

o o o o o o

Dial *501# Choose Manage Account by typing 6 and send. From the display screen, To Check Balance, type 1 and send. Enter your account PIN Account balance information will be displayed.

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M-Kudi Nigeria Limited was established in 2009 for the exclusive purpose of providing Mobile Money Transfer Services to the Nigerian Public. M-Kudi allows both unbanked and banked personnel to send money via their mobile device across Nigeria. This channel enables end users to transact electronic Person to Person payments, payment for goods and services, and airtime purchase. The M-Kudi offering can work on any mobile device. End users will have the option to utilize the service across multiple channels that include SMS, USSD or the Internet. Clients that have Java Enabled handsets have the ability to download the MKudi application directly onto their handset. The M-Kudi product offering combines a collection of stakeholders with a common vision to provide access to financial services for all Nigerians. At present, M-Kudi is building its partner network to include banks, telecommunication operators and a robust, trustworthy Agent Network.

Sending and Receiving Cash - M-kudi is a quick and easy way to distribute money to friends and family. All that is needed is the recipients mobile phone number and the amount that you wish to send. Upon completing the transfer the end user will
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receive an alert within seconds. If you are a recipient you do not need to be a registered M-kudi customer. Simply cash out at the nearest M-kudi Agent All done! Bill Payment M-kudi will allow you to pay for your utility bills and other payments directly from your Mobile Wallet. Airtime Top Up M-kudi also allows you to buy airtime directly through your handset.

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Parkway ReadyCash (http://www.readycash.com.ng is a dycash.com.ng) secure mobile payment service in Nigeria under the NON NONBANK LED model.

ReadyCash... Live Smart! Send money, receive money, pay bills, buy airtime, pay merchants using your ReadyCash Wallet. To start, download and install the application on your mobile phone. Fund your wallet and you're set for a smarter lifestyle!!!

You can get ReadyCash any of the following ways: Send "rdc" to 20050 as an SMS to get the download link. OR: Use your mobile phone to browse to http://www.readycash.com.ng/download OR: Enter your phone number below and click the button to send the link to your phone. How to Register Step 1: Download Option a: o From your phone browser, go to http://www.readycash.com.ng/download o Read and agree to the Terms and Conditions. o Install the application on the phone when prompted. Option b:
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From your computer browser, go to http://www.readycash.com.ng/download o Fill in your phone number. o Click the 'Send Download Link' button. o A message is sent to your mobile phone. Click on the link in the message to download the ReadyCash customer application. o Read and agree to the Terms and Conditions. o Install the application on the phone.
o

Step 2: Register as a new ReadyCash customer. Launch the ReadyCash application and fill in some basic bio-data. Click the 'Register' button. A Verification Code shall be delivered to your phone via SMS. Step 3: Activate your ReadyCash Wallet/Account. /Account. Launch the ReadyCash application and type in the Verification Code you received. Choose a series of digits and fill in as PIN Choose a word and fill in as a Secret Word. You are now able to transact, to a certain value/amount. To transact higher volumes, visit a ReadyCash Agent Outlet, fill an enrolment form and provide required documentation. 1. Deposit Funds in ReadyCash Wallet Prior to transacting, funds must be deposited into your ReadyCash wallet, by visiting authorised ReadyCash agent
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outlets ( See Page for list of ReadyCash Mobile Money adyCash Agents) OR at designated bank branches. At an Agent Outlet... Inform the agent how much you wish to deposit and give him cash. Agent will use their phone to send you e-money in exchange money for the cash. You and the ReadyCash agent will receive SMS u notifications from ReadyCash confirming the transaction. At a Bank Branch... Pick & fill a customised deposit slip. Give the filled deposit slip and cash to teller. Teller will capture the transaction. You will receive an SMS notification from ReadyCash eceive confirming the transaction. 2. Send Money You can send or transfer money to any other mobile phone user, even if they are not a ReadyCash Customer. To send money you must first deposit cash into your own ReadyCash wallet. h To send money. Go to the 'Transactions' menu on the ReadyCash application. Select 'Send Money' Enter your recipient's phone number, the amount you wish to send and your PIN. You will receive a summary page of the information you have entered above, (e.g. 'You are about to Send NGN15000 e, to 08021345678').
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Confirm that the destination wallet is correct then Press 'yes'. You and the recipient will receive SMS notifications confirming the transaction.

3. Withdraw Money You can withdraw money from any ReadyCash agent outlet or y at designated bank branches. To withdraw at an Agent Outlet. On the Readycash application, click 'Withdraw Money'. Select 'From agent' menu option. Select an Agent Outlet where you wish to pick up cash. Fill in the agent ID, the amount and PIN. An auto-generated unique transaction code is delivered to generated your phone. Present the code to the Agent. Agent confirms the transaction on his mobile phone. Agent presents cash to you. To withdraw at a Partner Bank. On the ReadyCash application, click 'Withdraw Money'. tion, Select 'From bank' Select the bank of choice, the amount and PIN An auto-generated unique transaction code is delivered to generated your phone At bank branch, fill the customised withdrawal slip Present the filled slip to teller Teller confirms the transaction Teller presents cash to you
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4. Buy Airtime As a ReadyCash subscriber, you will be able to purchase airtime of different denominations and Telco networks for your phone or another phone. Value will be deducted from your ReadyCas ReadyCash account. Go to 'Buy airtime' on your ReadyCash application. Enter mobile phone number of the phone you are buying airtime for. Select the Telco network of choice Enter the amount of airtime you wish to buy Enter your PIN and then confirm the details. The confirmation message will read "You are about to purchase a voucher worth NGN750.00 to be sent to 08021134343" Complete transaction by pressing 'Yes' You will receive a confirmation SMS from ReadyCash. 5. Pay Bills ReadyCash registered customers can pay their bills for services y received from a selected number of billers. Currently ReadyCash allow payments to a number of biller and the numbers continue to grow daily as more companies are listed. Bills can be paid directly on your ReadyCash customer application OR at a ReadyCash Agent Outlet. To pay your Bills.

You need to have a ReadyCash Wallet. Ensure you have sufficient funds in your wallet to cover the amount you are paying.
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Select 'Pay Bill' from the ReadyCash application on your phone. Select the biller of choice from the list of supported billers. Enter your customer ID (traceable to you on the biller's system). Enter the amount you wish to pay. Enter your PIN. Confirm details are correct and press 'OK' You will receive a confirmation SMS from Re ReadyCash. To pay for Other Bills.

You need to have a ReadyCash Wallet. Ensure you have sufficient funds in your wallet to cover the amount you are paying. Select 'Pay Bill' from the ReadyCash application on your phone. Select the 'Other Bills' menu option. Enter the Biller Unique Number**. Enter your customer ID (traceable to you on the biller's system). Enter the amount you wish to pay. Enter your PIN. Confirm details are correct and press 'OK' You will receive a confirmation SMS from ReadyCash. ** Confirm the 'Biller Code' of the company you intend to pay a bill to before transferring cash. They will advice you on any applicable charges, if any exists.

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To pay for Bills at an Agent Outlet...

Walk to an authorised ReadyCash Agent Outlet. Present the name of bill, biller and amount to be paid. The Agent executes the payment on his mobile phone. You will receive a confirmation SMS of the transaction from ReadyCash.

6. Pay Merchants To pay merchants on your ReadyCash application:

You need to have a ReadyCash Wallet. Ensure you have sufficient funds in your wallet to cover the amount you are paying. Select 'Pay Merchant' from the ReadyCash application on your phone. Enter the Shop ID/Merchant Code and Invoice Number. Enter the amount you wish to pay. Enter your PIN, click 'Pay Merchant'. Confirm that the details are correct and press OK. You will receive a confirmation SMS from ReadyCash.

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Zinternet is an innovative & interoperable mobile banking and payment provider.

Person to Person transfer Zinternet mobile payment solution allows any person on any network and with the most basic mobile device to send money to any recipient with a mobile phone using various channels like SMS, GPRS, IVR, NFC, USSD and Web. Recipients can cash-out their money via any agent location, banks or ATM Bill payment It allows customer to equally pay their bills (water, power, cable TV etc) either directly via mobile phone, web or via our agents locations. Airtime Top Up It allows you to top-up your mobile phone airtime and supports all mobile network operator, you can also do third party top up to friends, relatives and co-workers.

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Other Services

Mobile prepaid shopping card Mobile loyalty card and coupon Mobile ticketing for Airlines, Hospitality Industry, Entertainment companies and Cinemas Mobile Lottery.

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Other Books by Agbim Martins 5. The 24 Million Dollar Mobile Money Opportunities (The best seller) 6. ABC of Mobile Money

7. The Master of Money 1 & 2 (For Agents) 8. The Super-Agent, The Super-Money (Mobile Money Agent Guide For SuperAgents/ Aggregators)

All enquiries to: Fastrak Integrated Services No. 14 Market Road, Rumuomasi, Port Harcourt, Rivers State, Nigeria. Tel: +2347064820477, 8092094920 E-mail: [email protected]

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