TRAINING Report Raj Express
Topics covered
TRAINING Report Raj Express
Topics covered
Raj Group-Introduction
The raj group has achieved phenomenal growth in a short span of time. From humble beginning it has grown to more than Rs. 600 core group by the dint of determination of its visionary chairman Shri Arun Sahlot coupled with exceptional and unqualified dedication of its workforce. Raj Group, founded in 1992 in bhopal, pioneered the construction of high quality apartment and independent row housing project in bhopal which met with an overwhelming response. The group since has never looked back and with the growing support of the people , it has steadily marched on the path of progress. Raj Group now comprises Raj Homes, Raj Industries, Raj Express, a newspaper which has set the standards of growth by becoming the leading daily in a period of just under a year and a publication , Raj TV, a venture which has 80% of the total market share of the cable TV business in Bhopal. Minal Builders, formed in 1995 are engaged in colonizing and construction of well laid-out and post colonies at prime locations in Bhopal. Raj Express is the emerging leader of Hindi dailies in Madhya Pradesh. In just 3 years since its launch on March I, 2005, Raj Express has become the leading newspaper of Bhopal and is on its way to displace the current leader. The story of Indore is not different either. Launched in Indore on May 28, 2006, Raj Express has already started chipping the base of other Hindi dailies there. Raj Express has filled the void that existed for long in the state for a quality family newspaper. And Raj Express has achieved this on the strength of Strong editorial structure Reader friendly layouts and designs Presenting the facts undistorted Top quality paper and printing Creative and innovative supplement Local news relevance worthiness according to readers' preferences Reflecting the voice of the masses In Bhopal. Vision Raj Group is committed to the service of the people through delivery of products that play a vital role in their lives. Raj Group, is in some way touching your life, making it better and beautiful with each passing day. Raj Express aims to deliver still better returns in times to come. Mission
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diversified business with focus on customer delight through value of products and services, and cost reduction.
To maximize creation of wealth, value and satisfaction for the stakeholders. To attain leadership in developing, adopting and assimilating state-of-the-art To provide technology and services through sustained Research and Development. To foster a culture of participation and innovation for employee growth and To cultivate high standards of business ethics and Total Quality Management for a To help enrich the quality of life of the community and preserve ecological
contribution. strong corporate identity and brand equity. balance and heritage through a strong environment conscience.
Values
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Induct and provide quality personnel to various departments/ function as per Continually promote and maintain conducive work environment. Render ongoing support services to the satisfaction of customers in the time bound Ensure fulfillment of relevant statutory obligation. Carry out development works in the neighboring community spending 25% of the
manner.
total funds allocated for purpose for backward class and tribal. Various sections of HR Department 1) Personal overview a. b. c. 2) Recruitment Establishment Separation (Pre & Post) & Promotion
Administration & Welfare a. b. c. d. House e. f. g. h. i. Ticketing Travel Arrangement PC/ Uniform Quarter Allotment/ Shopping
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Advances
Furniture
Maintenance
Complex
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Printing & Stationary Land Matters Community DAK System LPG Hindi Matters Territorial
Development
Connection
Contract Labor VIP References Statutory Obligations RTI IR & Legal matters
b. c. d. e.
Training Training is the process which is used for increasing the knowledge and skills of a person. It is a milestone in overall development of a person. Raj Group provides training because of the following reasons:
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As per job requirements Due to technological reasons To increase productivity To increase quality of work To reduce accident rate To increase morale
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Raj Group provides following type of training Orientation training Job training Safety training Remedial training Personality development training
Human Resource Department of Raj Group Human Resource development in the organization is a process by which the employees of an organization are helped, in a continuous and planned why, to: Acquire of sharpen capabilities required to perform various function associated with their present or expected future. Develop their general capabilities as individuals and discover and exploit their own inner potentials for their own and/or organizational purposes. Develop their organizational culture in which supervisor subordinate among sub-units are strong and contribute to the professional well being, motivation and pride of employees.
HUMAN RESOURCE DEPARTMENT: OBJECTIVE Human Resource Department in Raj Group works with the following objectives: Induct quality personnel and provide the same to various departments. Promote and maintain conductive work environment including high degree of participative culture in the organization. Render support services and welfare services to the satisfaction of customers.
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Recruitment Recruitment is define as, a process to discover the source of manpower to meet the requirement of the staffing schedule and to employ effective measure for attractive selection of an effective workforce. Recruitment in Raj Group In Raj Group recruitment will be initiated by Human Resource Department after obtaining proper sanction of the competent authority. Recruitment is done on the basis of competitive test against all-India open advertisement and all post in the staff category done through employment exchange. The requirement of officers in Grade A is met by recruitment from campus recruitment/open market and by promotion/selection from non-officer category. Post-Recruitment Action and Records Joining Reports: Every new appointee is required to submit a joining report accompanied by a medical certificate of fitness, duly competed attestation forms and other documents/testimonials as per the terms and conditions of appointment in the prescribed formats to Personnel Department at the time of joining will be notified to the appointee. Finance department and the department to which he is to be posted. Promotion Promotion is an upward movement of an employee in an organization to another job, which commands letter, pays higher opportunities, responsibility and authority.
Criteria of Promotion:
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Human Resources may set strategies and develop policies, standards, systems, and processes that implement these strategies in a whole range of areas. The following are typical of a wide range of organizations: Maintaining awareness of and compliance with local, state and federal labor laws Recruitment, selection, and on boarding (resourcing)
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TRAINING - INTRODUCTION It is a learning process that involves the acquisition of knowledge, sharpening of skills, concepts, rules, or changing of attitudes and behaviors to enhance the performance of employees. Training is activity leading to skilled behavior.
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Its not what you want in life, but its knowing how to reach it Its not where you want to go, but its knowing how to get there
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Training is about knowing where you stand (no matter how good or bad the current situation looks) at present, and where you will be after some point of time. Training is about the acquisition of knowledge, skills, and abilities (KSA) through professional development. Organization gets more It helps in understanding and carrying out Training and Development aids in organizational development i.e. effective decision making and problem solving. organizational policies. Role of Training
THE TRAINING PROCESS: ASSESSMENT PHASE Assess training need of different group of employee Define objectives
CONDUCT OF TRAINING
EVALUATION Evaluation of training programme Check- objective are achieved ? Needs Assessment: Needs assessment diagnoses present and future challenges to be met through training and development Needs assessment occurs at two levels- Group and individual. An Individual obviously needs training when her or his performance falls short of standars i.e. when there is performance deficiency Assessment of training needs occurs at the group level too.Any change in the organizations strategy necessitates training of group of employees.
Importance of Training
helps in optimizing the utilization of human resource that further helps the employee to achieve the organizational goals as well as their individual goals.
an opportunity and broad structure for the development of human resources technical and behavioral skills in an organization. It also helps the employees in attaining personal growth.
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increasing the job knowledge and skills of employees at each level. It helps to expand the horizons of human intellect and an overall personality of the employees.
the employees that helps the organization further to achieve its long-term goal.
Team spirit Training and Development helps in inculcating the sense of team
work, team spirit, and inter-team collaborations. It helps in inculcating the zeal to learn within the employees.
the organizational health culture and effectiveness. It helps in creating the learning culture within the organization.
positive perception and feeling about the organization. The employees get these feelings from leaders, subordinates, and peers.
Quality Training and Development helps in improving upon the quality o f work
and work-life.
healthy working environment. It helps to build good employee, relationship so that individual goals aligns with organizational goal.
Health and Safety Training and Development helps in improving the health and
Morale Training and Development helps in improving the morale of the work
force.
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Management development is a continuous process. It is not one shot programme but continues though out the career of a manager. Management development is any kind of learning, is based on the assumption that there, always existing a gap between an individuals performance and his potential for the performance.
Management development seldom takes place in completely peaceful and relaxed atmosphere. Management development requires clear setting of goals. Management development required conducive environment.
Training and development can be initiated for a variety of reasons for an employee or group of employees, e.g.: When a performance appraisal indicates performance improvement is needed To "benchmark" the status of improvement so far in a performance improvement effort As part of an overall professional development program As part of succession planning to help an employee be eligible for a planned change in role in the organization
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To "pilot", or test, the operation of a new performance management system To train about a specific topic.
Typical Topics of Employee Training Communications: The increasing diversity of today's workforce brings a wide variety of languages and customs. Computer skills: Computer skills are becoming a necessity for conducting administrative and office tasks. Customer service: Increased competition in today's global marketplace makes it critical that employees understand and meet the needs of customers. Diversity: Diversity training usually includes explanation about how people have different perspectives and views, and includes techniques to value diversity Ethics: Today's society has increasing expectations about corporate social responsibility. Also, today's diverse workforce brings a wide variety of values and morals to the workplace. Human relations: The increased stresses of today's workplace can include misunderstandings and conflict. Training can people to get along in the workplace. Quality initiatives: Initiatives such as Total Quality Management, Quality Circles, benchmarking, etc., require basic training about quality concepts, guidelines and standards for quality, etc. Safety: Safety training is critical where working with heavy equipment, hazardous chemicals, repetitive activities, etc., but can also be useful with practical advice for avoiding assaults, etc. Sexual harassment: Sexual harassment training usually includes careful description of the organization's policies about sexual harassment, especially about what are inappropriate behaviors. General Benefits from Employee Training and Development
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Increased job satisfaction and morale among employees Increased employee motivation Increased efficiencies in processes, resulting in financial gain Increased capacity to adopt new technologies and methods Increased innovation in strategies and products Reduced employee turnover Enhanced company image, e.g., conducting ethics training (not a good reason for ethics training!) Risk management, e.g., training about sexual harassment, diversity training
Who is responsible for employee training and development? Employee training is the responsibility of the organization. Employee development is a shared responsibility of management and the individual employee. The responsibility of management is to provide the right resources and an environment that supports the growth and development needs of the individual employee. For employee training and development to be successful, management should:
Provide a well-crafted job description - it is the foundation upon which employee training and development activities are built Provide training required by employees to meet the basic competencies for the job. This is usually the supervisor's responsibility Develop a good understanding of the knowledge, skills, and abilities that the organization will need in the future. What are the long-term goals of the organization and what are the implications of these goals for employee development ? Share this knowledge with staff
Look for learning opportunities in every-day activity. Was there an incident with a client that everyone could learn from? Is there a new government report with implications for the organization?
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Explain the employee development process and encourage staff to develop individual development plans Support staff when they identify learning activities that make them an asset to your organization both now and in the future
SELECTION OF TRAINEES Trainees should be selected on the basis of self-nomination, recommendations of supervisors or by the HR department itself. SELECTION OF TRAINERS Training and development programs may be conducted by several people, including following 1. Immediate supervisors, 2. Co-worker, 3. Members of the personnel staff, 4. Socialists in other parts of the company, 5. Outside consultants, 6. Industry associations, 7. Faculty members at universities.
Large organizations generally maintain their own training departments whose staff conducts the programs.
Coaching - Coaching is one of the training methods, which is considered as a corrective method for inadequate performance. According to a survey conducted by International Coach Federation (ICF), more than 4,000 companies are using coach for their executives. These coaches are experts most of the time outside consultants. A coach is the best training plan for the CEOs because: It is one to one interaction It can be done at the convenience of CEO It can be done on phone, meetings, through e-mails, chat It provides an opportunity to receive feedback from an expert It helps in identifying weaknesses and focus on the area that needs improvement
Mentoring - Mentoring is an ongoing relationship that is developed between a senior and junior employee. Mentoring provides guidance and clear understanding of how the organization goes to achieve its vision and mission to the junior employee. Some key points on Mentoring Mentoring focus on attitude development Conducted for management-level employees Mentoring is done by someone inside the company It is one-to-one interaction It helps in identifying weaknesses and focus on the area that needs improvement
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Off the Job There are many management development techniques that an employee can take in off the job. The few popular methods are: Sensitivity training Transactional analysis Straight lectures/ lectures Simulation exercises
Sensitivity Training - Sensitivity training is about making people understand about themselves and others reasonably, which is done by developing in them social sensitivity and behavioral flexibility.
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Objectives:
1. To assist the usefulness of implementing training program at different level in the
organization Raj group. 2. To asses various ways of presenting training and development program in the organization 3. To impart the new entrants the basic knowledge and skill. 4. To ensure smooth and efficient working of a department.
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Descriptive Research: The main purpose of descriptive research is to describe the state of view or state of affairs as it exists at present. Simply it is fact finding investigation. This type of research tries to describe the characteristics of the respondent in relation to a particular product. Descriptive research answers the questions who, what, where, when and how. It deals with the demographic characteristics of the consumer.
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By observation: Some of the information is collected by the way of observation, without Through questionnaire: The method of collecting data by mailing the questionnaire to
respondents is most extensively employed in various economic and business surveys. Questionnaires are prepared and distributed to all the selected employees with a request to return after completing the same. Employees consisting executives, supervisors and worker were contacted. Dichotomous (yes or no answer), multiple choice (alternative answer listed) and open question have been used in the questionnaire. Tabulation When the data has been classified it is arranged in the form of table. The tabulation is dependent is dependent upon classification. The purpose is to simplify the presentation and facilitate comparison. The data, which are collected, are arranged in columns and rows for summarizing and meaningful form. Table involves orderly and systematic presentation of numerical data to make it easy to analyze. For presenting the data we used simple table. This simple table enables full information to be incorporated and facilitates a proper consideration of all related facts.
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From the above table it can be revealed that, out of 30 respondents 17 respondents (56.67%) are male and 13 respondents (43.33%) are female.
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Frequency 5 4 7 14 30
From the above table it can be revealed that, out of 30 respondents, 14 respondents (46.67%) are of the age group of 51 60, 7 respondents (23.33%) are of the age group of 41 50, 5 respondents (16.67%) are of the age group of 20 30 and 4 respondents (13.33%) are of the age group of 31 40.
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From the above table it can be revealed that, out of 30 respondents 10 respondents (33.33%) have an experience of 11 20 years, 7 respondents equally have an experience of 0 10 & 21 30 years and 6 respondents (20%) have an experience of 31 40 years.
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Particulars Strongly Agree Agree Strongly Disagree Disagree Dont Know Total
Frequency 6 22 2 0 0 30
From the above table it can be revealed that, out of 30 respondents, 22 respondents (73%) Agree that training is an effective instrument to bring about desired change, 6 respondents (20%) Strongly Agree that training is an effective instrument to bring about desired change, 2 respondents (7%) Strongly Disagree that training is an effective instrument to bring about desired change and none of them disagree or dont know about the same.
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Particulars Strongly Agree Agree Strongly Disagree Disagree Dont Know Total
Frequency 6 22 0 2 0 30
Percentage (%)
20 73 0 7 0 100
From the above table it can be revealed that, out of 30 respondents, 22 respondents (73%) agree that training helps in increasing job performance, 6 respondents (20%) Strongly Agree that training helps in increasing in job performance, 2 respondents (7%) disagree to the statement and none of the respondents Strongly Disagree or Dont Know about the same.
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Frequency y 11 18 1 0 0 30
From the above table it can be revealed that, out of 30 respondents, 18 respondents (60%) agree that training helps in increasing organizational technical skills, 11 respondents (37%) Strongly Agree that training helps in increasing organizational technical skills, 1 respondent Strongly Disagree about the same and none of the respondents Disagree or Dont Know about the same.
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Particulars Strongly Agree Agree Strongly Disagree Disagree Dont Know Total
Frequency 7 21 0 0 2 30
From the above table it can be revealed that, out of 30 respondents, 21 respondents (70%) agree that training can be helpful in creating self awareness, 7 respondents (23%) Strongly Agree that it can be helpful in creating self awareness, 2 respondents (7%) Dont Know about the same and none of the respondents Strongly Disagree or Disagree about the same.
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From the above table it can be revealed that, out of 30 respondents, 20 respondents (67%) agree that training can be helpful in building in creativity & productivity, 10 respondents (33%) Strongly Agree that training can be helpful in building in creativity & productivity and none of them equally Strongly Disagree, Disagree and Dont know about the same.
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From the above table it can be revealed that, out of 30 respondents, 17 respondents (57%) Agree that training helps in leadership & team building, 7 respondents (23%) Strongly Agree that training helps in leadership & team building, 4 respondents (14%) Agree that training helps in leadership & team building, 4 respondents (14%) Agree that training helps in leadership & team building and only 1 respondent (3%) dont know about the same.
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From the above table it can be revealed that, out of 30 respondents, 16 respondents (53%) Agree that training helps in problem solving, 10 respondents (33%) Strongly Agree that training helps in problem solving, 2 respondents Disagree that training helps in problem solving and 1 respondent (3%) equally Disagree and Dont know about the same. 8. Training helps in cost reduction
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From the above table it can be revealed that, out of 30 respondents, 14 respondents (46%) Agree that training helps in cost reduction, 6 respondents (20%) Strongly Agree that training helps in cost reduction, 5 respondents (17%) (7%) Disagree on the same. 9. Training helps in effective utilization of time and resources. Strongly Disagree that training helps in cost reduction, 3 respondents (10%) Dont Know whether training helps in cost reduction, and only 2 respondents
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From the above table it can be revealed that, out of 30 respondents, 14 respondents (46%) Agree that training helps in effective utilization of time and resources, 10 respondents (33%) Strongly agree that training helps in effective utilization of time and resources, 3 respondents (10%) Disagree that training helps in effective utilization of time and resources, 2 respondents (7%) Dont Know that training helps in effective utilization of time and resources and none of them Strongly Disagree on the same.
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From the above table it can be revealed that, out of 30 respondents, 17 respondents (57%) Agree that training has a direct relevance with their job understanding, 7 respondents (23%) Strongly Agree that training has a direct relevance with their job understanding, 3 respondents (10%) Disagree that training has a direct relevance with their job understanding, 2 respondents (7%) Dont Know about the same and only 1 respondent (3%) Strongly Disagree about the same.
11. The training you were given is helpful to you in personal life.
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Percentage (%)
23 47 0 17 13 100
From the above table it can be revealed that, out of 30 respondents, 14 respondents (47%) Agree that the training they are given is useful in their personal life also, 7 respondents (23%) Strongly Agree that the training they are given is useful in their personal life also, 5 respondents (17%) Disagree that the training they are given is useful in their personal life also, 4 respondents (13%) Dont Know whether the training they are given is useful in their personal life also and none of the respondents Strongly Disagree on the same. 12. Training of more number of days is enough for grooming technically and behaviorally both
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From the above table it can be revealed that, out of 30 respondents, 10 respondents (33%) Agree that training of more number of days is enough for grooming technically and behaviorally both, 7 respondents (23%) Disagree that training of more number of days is enough for grooming technically and behaviorally both, 6 respondents (20%) Strongly Agree that training of more number of days is enough for grooming technically and behaviorally both, 5 respondents (17%) Dont Know whether training of more number of days is enough for grooming technically and behaviorally both, and only 2 respondents (7%) Strongly Disagree on the same. 13. More no. of training is more effective
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17 40 10 23 10 100
From the above table it can be revealed that, out of 30 respondents, 12 respondents (40%) Agree that more no of training is more effective, 7 respondents (23%) Disagree that more no of training is more effective, 5 respondents (17%) Strongly Agree that more no of training is more effective, and 3 respondents (10%) equally Strongly Disagree and Dont Know about the same.
14.
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From the above table it can be revealed that, out of 30 respondents, 20 respondents (69%) Agree that training need identification at Raj Group is effective, 5 respondents Strongly Agree that the training needs identification at Raj Group is effective, 2 respondents equally Disagree and Dont Know about the same and only 1 respondent Strongly Disagree that the training need identification at Raj Group is effective. 15. Training helps in giving you an opportunity to practice your learning
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From the above table it can be revealed that, out of 30 respondents, 18 respondents (61%) Agree that training helps in giving an opportunity to practice their learning, 4 respondents (13%) equally Strongly Agree and Disagree about the same, 3 respondents (10%) Dont Know whether training helps in giving them an opportunity to practice their learnings and only 1 respondent Strongly Disagree on the same.
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From the above table it can be revealed that, out of 30 respondents, 17 respondents (57%) Agree that their superior supports those in implementing their learnings, 6 respondents (20%) equally Strongly Agree and Disagree that their superior supports them in implementing their learnings, 1 respondent (3%) Strongly Disagree that their superior supports them in implementing their learnings and none of the respondents Doest Know about the same. 17. You are given feedback by your immediate superior after practicing your learning
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From the above table it can be revealed that, out of 30 respondents, 17 respondents (57%) Agree that they are given feedback of their immediate superior(s) after practicing their learnings, 8 respondents (27%) Disagree that they are given feedback of their immediate superior(s) after practicing their learnings, 3 respondents (10%) of them Strongly Agree that they are given feedback of their immediate superior(s) after practicing their learnings and only 1 respondents (3%) equally Strongly Disagree & Doest Know about the same.
18.
Your superior appreciates you for practicing the learnings you derive from
training
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From the above table it can be revealed that, out of 30 respondents, 11 respondents (37%) Disagree that their superior appreciates them for practicing the learnings they derive from training, 8 respondents (27%) Agree that their superior appreciates them for practicing the learnings they derive from training, 7 respondents (23%) Strongly Agree that their superior appreciates them for practicing the learnings they derive from training, 3 respondents (10%) of them Strongly Disagree that their superior appreciates them for practicing the learnings they derive from training and only one respondent Doesnt Know about the same. 19. The basis of selection for your training is compulsion
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From the above table it can be revealed that, out of 30 respondents, 10 respondents (33%) Agree that the basis of selection for their training is a compulsion, 8 respondents (27%) Disagree that the basis of selection for their training is a compulsion, 6 respondents (20%) Dont Know whether the basis of selection for their training is a compulsion, 5 respondents (17%) Strongly Disagree that the basis of selection for their training is a compulsion and only 1 respondent (3%) Strongly Agree on the same.
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From the above table it can be revealed that, out of 30 respondents, 18 respondents (60%) agree that training helps in overall development, 12 respondents (40%) Strongly Agree that training helps in overall development and none of them either Strongly Disagree, Disagree and Dont Know about the same.
And, 60% of the respondents agree & 40% of them strongly agree that training
Conclusions: 1. Training helps in increasing the job performance. 2. Training has a direct relevance with the job performance.
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9. Training helps in cost reduction and effective utilization of time and resources. 10. Training is an instrument that brings desired change. 11. Training is a means of increasing organizational technical skills. 12. Training helps in the overall development and improvement of the employees.
Thus in nut shell it can be concluded that Raj Group has a well defined training programs which is very effective and helps in the development and growth of the employees in the organization, also it helps in regular up gradation of their skills and knowledge.
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http://www.rajexpress.in/ http://www.google.in
3.
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doing my project on MEASURING TRAINING EFFECTIVNESS IN RAJ GROUP. I solicit your kind co-operation to fill up the questionnaire.
SEX:
M/F
DESIGNATION:. Questionnaire
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Training impacts leadership and team-building skills positively, with 57% of respondents agreeing and 23% strongly agreeing that it helps in these areas. Only a small percentage disagrees or lacks opinion, reinforcing the impact of training on enhancing such skills .
Management development is distinct from general training programs as it focuses on enhancing the competencies of managerial personnel for current and future assignments. It assumes that there is always a gap between current performance and potential, requires a conducive environment, and is a continuous process throughout a manager's career .
The focus of workplace management evolved from emphasizing employee productivity in the middle of the 20th century to increasing concern for the quality of working life in recent decades, which includes total quality management and worker's participation in management. This shift represents phases of welfare, development, and empowerment .
Statistically, 73% of respondents agree that training is effective in improving job performance, and 20% strongly agree. Only 7% disagree with the statement, showing strong support for the effectiveness of training in enhancing job performance .
Training is perceived to enhance employee self-awareness, as 70% of respondents agree and 23% strongly agree that it does so. Additionally, 67% agree and 33% strongly agree that training contributes to building creativity and productivity, highlighting its multifaceted benefits .
Human Resource Management aligns with ethical considerations by implementing HR requirements that consider labor laws and ethical business practices while seeking to maximize employee motivation and productivity. This alignment minimizes financial risk while optimizing human capital return .
Training programs significantly contribute to the enhancement of technical skills within an organization, as indicated by 60% of respondents who agree, and 37% who strongly agree, that training increases organizational technical skills. This shows a broad acknowledgment of training's role in technical skill development .
Human Resource Management plays a pivotal role in aligning organizational objectives with employee goals by ensuring effective utilization and maximum development of human resources. It ensures the reconciliation of individual goals with those of the organization by developing policies and programs that optimize employees' contributions to organizational objectives .
Training and development contribute to organizational health by fostering a culture of learning and improvement, boosting organizational effectiveness. This process builds a positive perception and feeling about the organization, thus improving employee morale. Training also aids in team spirit and collaboration, which are crucial for a healthy work environment .
Training need identification at Raj Group is largely deemed effective, with 69% of respondents agreeing and 12% strongly agreeing. This positive feedback suggests a robust process, though a small percentage remain skeptical or uninformed about its effectiveness .