Retail store Manager
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Presented by:Girish Harsha
Self driven from my
4/15/12
Skills
Being a role model
ICON of store
Brand Ambassador
(having total knowledge) of
brand
Should
be a team builder
Self driven from my 10months
4/15/12
Customer
Ensuring
customer satisfaction and maintain a positive friendly experience with our brand contact of customers thru customer orders, telephone calls and SMSs ensuring the updates regarding the brands info. aware of changes and requirement desired by the customers permanent bonding with customers to ensure customer loyalty
Personal
Personalized
Be
Making
msgs, after-sale-services and during -sale-services
4/15/12
Self driven from my 10months
Sales
Set
and achieve targets sales
Tracking
Presenting Keeping
monthly, annual stock/ store targets/ reviews and analysis at meetings shelves well stocked with regularly renew (if required) on visual merchandising and colour theme on weekly basis
Focusing
Self driven from my 10months
4/15/12
Staff
Mentoring
& Motivating
plans
Suggestive Incentives
Training Developing
the administrative skills to staff ,exclusive selling part
Making DSR, Analysis
on KPIs, Brand values
Responsible
for neat and clean appearance of all
staff
Uniform Well
groom
4/15/12
Self driven from my 10months
Communication
Excellent
communication skills with customers
meetings, wishing
and staff
Greeting,
Continuous
feedback
Competitors Product designs Prices Customer
and staff quires
Self driven from my 10months
4/15/12
Store
Ensuring
and smooth running of the store
tasks on-time
Completion of
Innovative Ensuring
display in store so as to maintain brand experience throughout the store that the store appearance should be always maintain at the highest level of cleanness as per brand image
Maintaining the SOP
Self driven from my 10months
4/15/12
Stock
Coordination
Ordering Updating the stock room Managing defectives Controlling the over
& visit to purchase office for ongoing replenishment
stock
Responsible
In and outs
for all stocks
Self driven from my 10months
4/15/12
Thank You
Self driven from my 10months
4/15/12
