Understanding Competition
02/07/05
Objectives
Why do we need to focus on competition?
Types of competitors
How can we identify current and potential
competitors?
Understanding competition
For an effective marketing strategy, a
company must study its actual and potential
competitors as well as customers
Competitor analysis is an essential aspect of
environmental analysis
Competitors can be of two types
Direct
Indirect
Types of Competitors
Direct competitors
Offering similar or same products to the same
target segments
Indirect competitors
May not be competing in the same market
segment, but may be a source of potential future
competition
Marketing Myopia
Defining competition flows from the definition
of our business
If our business is defined too narrowly, we
will fail to see important competitive threats
and could fail
Marketing Myopia
Company Product-Oriented Market-oriented
Missouri-Pacific We run a railroad We are a people-and-
goods mover
Standard Oil We sell gasoline We supply energy
Columbia Pictures We make movies We market entertainment
Competition and Strategy
As far as immediate strategy is concerned,
indirect competition may not need attention
However, as you calculate market potential
and possible market share, the size of the
market will be determined in part by the
indirect competition
Porter’s 5-factor model of
competition
Michael Porter has proposed a highly popular
structure of industry competition
In this structure, competition arises from
direct competitors within the sub-market, and
from a host of other participants in the
industry
Porter Model
Potential Entrants
Suppliers Industry Competitors Buyers
Substitutes
Porter model
Potential entrants
Entry barriers
Exit barriers
Substitutes
Buyers’ bargaining power
Suppliers’ bargaining power
Segment rivalry – industry competitors
Value Chain Analysis
Porter further proposed that true competitive
advantage is obtained by outperforming
competition at any point on the value chain
Competitive advantage, simply stated, is your
ability to either offer superior quality at the
same price as competition, or offer same
quality at lower price
Value Chain
Inbound Operations Outbound
Logistics logistics
Marketing and Service
Sales
Understanding Competition
Thus, when you plan your product concept, you
should look for sources of competitive
advantage that may not necessarily be in
product features, but may be in other areas of
the value chain
Each key competitor is thus analyzed, their
strengths and weaknesses tabulated, and the
position of your product is gauged against theirs
to understand the market place thoroughly.
Strategy planning follows this exercise
Understanding Competition
Some ways in which we can analyze
competitors
Direct and indirect
Strengths and Weaknesses
Reaction Patterns
We can also use positioning maps and
perceptual maps to analyze competitors
Perceptual Mapping
Upscale, Classy
•Mercedes •Porsche
•Lincoln •Volvo •BMW
•Cadillac •Chrysler •Saab
•Buick •Honda
Conservative •Ford •Nissan Sporty
•Dodge •Toyota
•Plymouth •Chevrolet
•Hyundai
Practical, Affordable
Conclusions
Competitor analysis goes hand-in-hand with
customer understanding
Competition can be direct or indirect
The value chain provides a useful way to
identify sources of competitive advantage
It is important to balance customer
orientation with competitor orientation