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[email protected]
CAREER OBJECTIVE
To gain part time work while completing my academic education in order to cover up living
expenses (food, transport and clothes) and also to gain more work experience for personal
goals.
PREVIOUS EMPLOYMENT
PRTA (Positive Response Telemarketing Agency)
St Leonards, Sydney NSW
August 2009-September 2009
Telemarketing
Skills acquired/Achievements:
Interacted to customers; using scripts and personal knowledge of products and
services to potential customers.
Building rapport and connection towards customer
Explained products or services and prices, and answered questions from customers.
Generate leads and appointments.
McDonald’s Australia
Circular Quay, Sydney NSW
November 2007- October 2008
Customer service
Skills acquired/Achievements:
Communicated with customers confidently while taking their orders
Encourage additional products to customers using up selling.
Delivered Customer’s orders correctly and promptly.
Indonesian Harmony day (Volunteer Work)
Marrickville West, Sydney NSW
May 2nd 2009
Ticket /car booth
Skills acquired/Roles undertaken:
Sold and gave out raffle tickets and gifts to guests and members before entry.
Directed vehicles/visitors with parking space and event locations.
Answered enquiries regarding direction of certain events or place
EDUCATION
2008- CurrentXXXX TAFE
Studying IT Networking (Diploma)
2002-2007 XXXXX
Completed HSC (Higher School Certificate)
SKILLS AND ABILITIES
Excellent written and verbal communication skills acquired via study and customer
service work.
Able too confidently to interact with clients and customers.
Well organised and prioritised
TECHNICAL SKILLS
Extensive Knowledge with Windows XP Professional.
Great knowledge with Microsoft Office 2007.
Able to produce technical documentation.
HOBBIES AND INTERESTS
Learning
Technology
Health
Social Events