MANAGING A SERVICE
ENTERPRISE
JOHN EDMUND P. MANLAGNIT
INSTRUCTOR
INTRODUCTION
JOHN EDMUND P. MANLAGNIT
MBA student, Catanduanes State Unviersity
Public Relations Staff, CSU
Bachelor of Science in Entrepreneurship,
University of Santo Tomas
SistersCloset@ph (instagram & facebook)
Eco-Shine Waterless Carwash, Former Coowner/General Manager
CONTACT INFO
[email protected]
(63) 915-898-3540
HOUSE RULES
REFRAIN FROM USING CELLPHONES DURING
LECTURES
ARRIVE TO CLASS ON TIME
TAKE NOTES WHEN NECESSARY
DO HOMEWORK AND REQUIRED READING
ACTIVELY ENGAGED IN DISCUSSIONS
PLAGIARISM
CHEATING
UNIFORMS
Election of Class Officers
President:
Vice-President:
Secretary:
Treasurer:
PRO:
TOPIC 1 ROLE OF SERVICES IN THE
ECONOMY
Role
of Services in an economy
Traits that services have in common