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Understanding Dispute Resolution Concepts

Dispute resolution involves disagreements between parties where their goals are incompatible. A dispute can be between an employer and employees over a collective agreement, a customer disagreeing with a company's decision, or a conflict between groups over issues like borders or resources without military action. A legal dispute allows the contentions of either side to form a cause of action or defense in a court of law.

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Bashir Murei
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76 views1 page

Understanding Dispute Resolution Concepts

Dispute resolution involves disagreements between parties where their goals are incompatible. A dispute can be between an employer and employees over a collective agreement, a customer disagreeing with a company's decision, or a conflict between groups over issues like borders or resources without military action. A legal dispute allows the contentions of either side to form a cause of action or defense in a court of law.

Uploaded by

Bashir Murei
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd

DISPUTE RESOLUTION

Def
niti
on
a. A disagreement or argument about something important
b. When an employer and a trade union representing the employees
cannot agree upon the terms and conditions of a collective
agreement
c. The Act defines a dispute as including 'any difference'. Whether
there is a dispute capable of being referred to adjudication will
depend on the circumstances of each case. A dispute might be said
to exist where a claim has been made by one organization against
another and there has been sufficient time to consider, admit,
modify or reject that claim on the basis of reasoned argument.
d. Where a customer, having received an explanation, still does not
agree with the decision
e. A conflict being expressed outwardly
incompatibility of goals is the main focus

and

in

which

the

f. A quarrel over a divisive issue such as territory, borders,


resources, ideology, etc. with no military aspect. The sides are in
disagreement but force is not being considered.
The term dispute implies that the incompatibilities are conscious on the part
of at least one of the parties to the conflict and that the incompatibilitiesrather than the complementary goals, interests or needs- are uppermost in
the minds of those involved in the conflict. Disputes often relate to
grievances arising from behavior or events that occurred in the past.
Legal
Disput
e
A dispute in which some of the contentions can be expressed as a cause of
action, or as a defense to a cause of action

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