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Kailey Cranston's Hospitality Resume

Kailey Cranston is a hospitality and tourism management major at San Diego State University graduating in May 2015 with a 3.7 GPA. She has over 4 years of experience working in various roles at the Sheraton San Diego Hotel and Marina including barista, poolside server, front desk agent, and completed an international study abroad program in London. She has held leadership roles with the Lodging Management Student Association and Meeting and Event Student Association where she updated social media and took meeting minutes.

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0% found this document useful (0 votes)
78 views2 pages

Kailey Cranston's Hospitality Resume

Kailey Cranston is a hospitality and tourism management major at San Diego State University graduating in May 2015 with a 3.7 GPA. She has over 4 years of experience working in various roles at the Sheraton San Diego Hotel and Marina including barista, poolside server, front desk agent, and completed an international study abroad program in London. She has held leadership roles with the Lodging Management Student Association and Meeting and Event Student Association where she updated social media and took meeting minutes.

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Kailey Cranston

4451 Haines Street San Diego, CA 92109 (916)342-5926 [email protected]

EDUCATION
San Diego State University, San Diego, CA
Hospitality and Tourism Management major, Hotel Operations Management emphasis
May 2015 GPA 3.7
University of Westminster London, England
CEA Study Abroad Program
International Strategic Project Management course, June 14th- July 5th

WORK EXPERIENCE
Sheraton San Diego Hotel and Marina
Barista
Handled cash transactions on a regular basis
August 2014-Present
Responsible for drink and food preparation in a timely manner
Sheraton San Diego Hotel and Marina
Poolside Server
July 2014 August 2014
Delivered exceptional, friendly, and fast service to guests March 2013-September 2013
Greeted guests and took their orders
Sheraton San Diego Hotel and Marina
September 2013-May 2014
Front Desk Agent
Handled guest check in and check out and making reservations
Providing guest assistance answering general questions and solving guest complaints
Buffalo Wild Wings
Server
September 2012-May 2013
Assisted guests with menu selections
Responsible for all opening and closing shift duties
Tails Up Pet Resort
Animal Care Specialist
June 2010-August 2010
Front desk duties and responsibilities fulfilled
Provided friendly customer service

LEADERSHIP EXPERIENCE
Lodging Management Student Association (LMSA) San Diego State University 2013current
Student Member
Accountable for showing up to LMSA meetings on time
Went to as many trips as possible
Meeting and Event Student Association (MESA)- San Diego State University
2011-2012
Public Chair
In charge of making sure all social media was up to date for organizations events
Attended weekly meetings and took down minutes of what topics were discussed
Starwood Americas 2014 Kickoff
Volunteer
Directed attendees of event on where to go

Delivered extraordinary service to each attendee

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