Solution Management DSD, January 2005
Content
Direct Store Delivery (DSD) Definition
DSD Business Scenarios
SAP DSD Specific Functionalities
System Landscape DSD 2004
Content
Direct Store Delivery (DSD) Definition
DSD Business Scenarios
SAP DSD Specific Functionalities
System Landscape DSD 2004
SAP AG 2004, Title of Presentation, Speaker Name 4
DSD process differentiators
Driver builds customer relationship
and performs actions beyond drop off
Delivery cycles (every mo, thu,)
Customers per route
DSD ~15-60
Bulk ~ 4-5
Drive time 15-30% of total route
SAP AG 2004, Title of Presentation, Speaker Name 5
Content
Direct Store Delivery (DSD) Definition
DSD Business Scenarios
SAP DSD Specific Functionalities
System Landscape DSD 2004
DSD Paper based
Solution
Mobile DSD
preseller and
delivery driver
Mobile DSD
Van Sales
Outbound
Telesales
DSD Mobile
Preseller
Predicted
Order
Beside the
three mainvariants other
variants are
possible
DSD Backend Order
Fulfilment
SAP AG 2004, Title of Presentation, Speaker Name 7
DSD Backend Order
Fulfilment
DSD Mobile
Delivery
Driver
DSD Backend Order
Fulfilment
DSD Mobile
Sales
+
DSD Mobile
Delivery
Combinations
of different
roles are
possible
CRMCustomer
Customer
CRM
InteractionCenter
Center
Interaction
ManualSales
Sales
Manual
OrderEntry
Entry
Order
InternetSales
Sales
Internet
(R/3Edition)
Edition)
(R/3
EDI
EDI
MobileDevice
Device
Mobile
SAP AG 2004, Title of Presentation, Speaker Name 8
!
7
Agenda:
S
Sales
WH
Warehouse
HH
Mobile
RA
Route Accounting
Transportation
planning
Shipment,
Visit list
&
Deliveries
Vehicle space
optimization
(optional)
9
1
Visit List
generation
Delivery creation
Picking,
packing,
loading
HH Data
Down Load
10
"
HH Data
Down Load
Sales order creation
in the Backend
"
16
HH Sales
Order entry
HH Data Up
Load
BE Invoice
, Open Item clearing
11
3
Order
15
12
Route settlement
14
HH Data Up
Load
SAP AG 2004, Title of Presentation, Speaker Name 9
Check-out
(optional)
13
Check-in
Physical delivery,
Invoice,
Collection,
Bill
!
3
Agenda:
S
Sales
WH
Warehouse
HH
Mobile
RA
Route Accounting
Load Delivery
creation
Transportation
planning
Shipment,
Visit list
&
Deliveries
1
Visit List
generation
Vehicle space
optimization
(optional)
Picking,
packing,
loading
6
7
12
BE
Sales order, Invoice,
Open items clearing
11
HH Data
Down Load
Check-out
(optional)
8Sales order, Physical
delivery,
Invoice,
Collection,
Route settlement
10
HH Data Up
Load
SAP AG 2004, Title of Presentation, Speaker Name 10
Warehouse
management
9
Check-in
Bill
!
Agenda:
S
Sales
WH
Warehouse
RA
Route Accounting
Orderentry
(e.g. interaction center)
Delivery creation
Sales
Order
Transportation
planning
Shipment,
Visit list
&
Deliveries
Visit List
generation
Vehicle space
optimization
(optional)
Warehouse
management
11
10
Picking,
packing,
loading
Invoice,
Open Items clearing
Bill
Check-out
(optional)
Tour data Entry,
Route settlement
9
Check-in
SAP AG 2004, Title of Presentation, Speaker Name 11
Tour execution
(deliver products)
Content
Direct Store Delivery (DSD) Definition
DSD Business Scenarios
SAP DSD Specific Functionalities
System Landscape DSD 2004
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SAP AG 2004, Title of Presentation, Speaker Name 13
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SAP AG 2004, Title of Presentation, Speaker Name 14
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2
Orderentry
(e.g. interaction center)
Transportation
planning
4
1
Visit List
generation
Vehicle space
optimization
(optional)
Visit control
(Visit plan)
HH Data
Down Load
DSD
Master data
10
Invoice,
Open Items clearing
Check-out
(optional)
9
Route settlement
HH Data Up
Load
SAP AG 2004, Title of Presentation, Speaker Name 15
8
Check-in
Picking,
packing,
loading
Physical delivery,
Invoice,
Collection,
"
Visit
lists
Time scale per
customer
Visit plans
,
Supporting planning and execution of periodical customer visits and
their integration into
the
logistics
process
Lists
created
for:
Visit Plan:
Delivery driver
preseller
Customers
& regularity
Van seller
Mixed role
& visit sequence
Scheduler clerk / Strategic planner
,
The component Visit Control offers a fast and flexible way to design
delivery processes and preseller visits efficiently and concisely
SAP AG 2004, Title of Presentation, Speaker Name 16
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SAP AG 2004, Title of Presentation, Speaker Name 17
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Orderentry
(e.g. interaction center)
Transportation
planning
Shipment,
Visit list
&
Deliveries
Visit List
generation
Vehicle space
optimization
(optional)
Picking,
packing,
loading
HH Data
Down Load
10
Check-out
(optional)
Invoice,
Open Items clearing
9
Route settlement
HH Data Up
Load
SAP AG 2004, Title of Presentation, Speaker Name 18
8
Check-in
Physical delivery,
Invoice,
Collection,
$
,
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Supporting the creation of
several shipments via one
collective processing run.
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Groups deliveries into shipments according to route and customer
sequence while considering constraints (weights / volume / number of
stops)
,
Transportation planner
,
Automatic capacity planning
Improved tour efficiencies according to capacity, sequence,
Minimize effort for delivery dispatching to shipments
Automatic assignment of the relevant deliveries to the correct route
(shipment)
SAP AG 2004, Title of Presentation, Speaker Name 19
&
Deliveries created (worklist)? master data complete?
1
Transportation planning:
Create shipment
system execution
Determine delivery sequence
Capacity check
5
6
7
SAP AG 2004, Title of Presentation, Speaker Name 20
Set status planning"
Print shipment documents
Set status shipment completion
#
*
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SAP AG 2004, Title of Presentation, Speaker Name 21
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&
'
2
Orderentry
(e.g. interaction center)
Transportation
planning
Shipment,
Visit list
&
Deliveries
Sales
Order
Visit List
generation
Vehicle space
optimization
(optional)
Warehouse
management
Picking,
packing,
loading
HH Data
Down Load
10
Check-out
(optional)
Invoice,
Open Items clearing
9
Route settlement
HH Data Up
Load
SAP AG 2004, Title of Presentation, Speaker Name 22
8
Check-in
Physical delivery,
Invoice,
Collection,
Bill
&
'
,
Optimize how pallets are built and where
to be loaded on vehicles
,
Transportation planner / Warehouse clerk
,
Optimize use of truck space according to many parameters
Minimize unloading effort
Palletize material optimally
Minimize picking effort by truck triggered pallet-driven picking process
Consider law enforced maximum vehicle weight
Calculate center of gravity to achieve safe driving
#
SAP delivers an interface to VSO of 3rd party providers (Logiplan)
SAP AG 2004, Title of Presentation, Speaker Name 23
&
'
Deliveries and shipments
Vehicle space optimization
Warehousemanagement
(LE-WM)
Picking
Picking
Packing
Loading
SAP AG 2004, Title of Presentation, Speaker Name 24
option
al
optional
optional
&
'
Shipment, Delivery,
Product, Quantity
Vehicle
Pallets
SAP AG 2004, Title of Presentation, Speaker Name 25
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*
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SAP AG 2004, Title of Presentation, Speaker Name 26
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2
Orderentry
(e.g. interaction center)
Transportation
planning
Vehicle space
optimization
(optional)
Visit List
generation
Picking,
packing,
loading
HH Data
Down Load
10
Check-out
(optional)
Invoice,
Open Items clearing
9
Route settlement
HH Data Up
Load
SAP AG 2004, Title of Presentation, Speaker Name 27
8
Check-in
Physical delivery,
Invoice,
Collection,
Bill
,
mobile device check-out and check-in (pass word protected)
On the mobile device visit lists are displayed
Every customer visit can have special activities
,
Preseller / Delivery-Driver / Van seller
,
Selling, delivering and invoicing at the same time at the Point-ofSale
All tour information is available on the device (customer / material
master data, open items, credit limits,)
Paperless Delivery Process and flexibility in changing documents
during the route
Tour reports on the device (truck inventory, pre-settlement report)
SAP AG 2004, Title of Presentation, Speaker Name 28
HH Data
Down Load
Start of day
Check-Out
Process Tour
Check-In
End-of -Day
HH Data Up
Load
SAP AG 2004, Title of Presentation, Speaker Name 29
Deliver with pre-sold orders
Deliver with pre-sold orders
Deliver without pre-sold orders
Deliver without pre-sold orders
Issue invoices and PODs
Issue invoices and PODs
Collect cash payments
Collect cash payments
Take order for future delivery
Take order for future delivery
Maintain visit statuses
Maintain visit statuses
Record inventory adjustments
Record inventory adjustments
Record driver expenses
Record driver expenses
#
The scenario variation DSD Order-to-Cash
integrates the mobile DSD solution for
Presellers and Delivery Drivers into your
DSD backend processes.
Start of Day
Maintain visit list
Check-out
Order taking
Print order confirmation
Visit remaining customers
Check-in
SAP AG 2004, Title of Presentation, Speaker Name 30
#
The scenario variation DSD Order-to-Cash
integrates the mobile DSD solution for
Presellers and Delivery Drivers into your
DSD backend processes.
Start of Day
Maintain visit list
Check-out
Change delivery
Deliver product/Return product
Collect cash
Print invoice or delivery note
Print payment receipt
Visit remaining customers
Check-in
SAP AG 2004, Title of Presentation, Speaker Name 31
#
DSD Van Sales enables to sell and deliver
products to customers who have not placed an
order in advance.
Start of Day
Check-out
Create order
Deliver product/Return product
Collect cash
Print invoice or delivery note
Print payment receipt
Visit remaining customers
Check-in
SAP AG 2004, Title of Presentation, Speaker Name 32
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SAP AG 2004, Title of Presentation, Speaker Name 33
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SAP AG 2004, Title of Presentation, Speaker Name 34
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2
Orderentry
(e.g. interaction center)
Transportation
planning
Visit List
generation
Vehicle space
optimization
(optional)
Warehouse
management
Visit control
(Visit plan)
Invoice,
Open Items clearing
Check-out
(optional)
Settlement cockpit,
final settlement
HH Data Up
Load
SAP AG 2004, Title of Presentation, Speaker Name 35
DSD
Master data
10
8
Check-in
Picking,
packing,
loading
HH Data
Down Load
Bill
Physical delivery,
Invoice,
Collection,
,
The route accounting process covers delivery of goods to the
customer, collecting returns and empties if needed, collecting
either cash or credit payments
Finally settling the route once completed
,
Settlement person (Settler)
,
Increase efficiencies by managing the transactions for large
complex routes from a central point
Ensure quality of customer transaction processing by controlling
the overall process from a centralized perspective
Control losses through tight monitoring and driver accountability
SAP AG 2004, Title of Presentation, Speaker Name 36
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Deliveries
&
shipments
Check-out
(optional)
Collection
Tour:
times /
distances
Invoice
Driver
Physical delivery
Route settlement
Check-in
SAP AG 2004, Title of Presentation, Speaker Name 37
#
Execute
final settlement
Creation
driver SD-documents
Creation/editing
customer SDdocuments
Posting
goods movements
Removing invoice
block
Invoice
Invoicing
Collection clearing
SAP AG 2004, Title of Presentation, Speaker Name 38
Payment postings
SAP-FI
,
2
Orderentry
(e.g. interaction center)
,
3
Transportation
planning
Shipment,
Visit list
&
Deliveries
Visit List
generation
Vehicle space
optimization
(optional)
Warehouse
management
Picking,
packing,
loading
HH Data
Down Load
Bill
10
Check-out
(optional)
Invoice,
Open Items clearing
9
Route settlement
HH Data Up
Load
SAP AG 2004, Title of Presentation, Speaker Name 39
8
Check-in
Physical delivery,
Invoice,
Collection,
Bill
Appendix
Direct Store Delivery (DSD) Definition
DSD Business Scenarios
SAP DSD Specific Functionalities
System Landscape DSD 2004
4
Backend mySAP ERP 2004
mySAP ERP Stack 06
Pricing Data Extractor
DSD Connector
DB
DSD Customizing
RFC
Device
MDSD 2.0
SAP WebAS 6.40
Basis/ABAP SP as per ME2.1P PL01
http/https
ME2.1P PL01 Client
Components
Mini-SPE
(Pricing Engine)
DB
SAP AG 2004, Title of Presentation, Speaker Name 41
DSD
Admin Console
ME2.1P PL01 Server
Components
1 $
&
) 5
Recommended Client Hardware
Device Types: PDA
OS: PocketPC 2003
RAM: 128MB
MDSD requires database on mobile device
supported DB is IBM DB2e
(needs to be licebsed separatey)
Middleware
SAP WebAS 6.40
SAP ME2.1P PL01
Backend
mySAP ERP 2004 Stack 06
SAP AG 2004, Title of Presentation, Speaker Name 42
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SAP AG 2004, Title of Presentation, Speaker Name 43
